Database Programmer (SQL & Python) - Healthcare: 4+ Years

Role : AIML Engineer

Location : Madurai

Experience : 5 to 10 Yrs

Mandatory Skills : AIML, Python, SQL, ML Models, PyTorch, Pandas, Docker, AWS

Language: Python

DBs : SQL

Core Libraries:

Time Series & Forecasting: pmdarima, statsmodels, Prophet, GluonTS, NeuralProphet

SOTA ML : ML Models, Boosting & Ensemble models etc.

Explainability : Shap / Lime

Required skills:

• Deep Learning: PyTorch, PyTorch Forecasting,
• Data Processing: Pandas, NumPy, Polars (optional), PySpark
• Hyperparameter Tuning: Optuna, Amazon SageMaker Automatic Model Tuning
• Deployment & MLOps: Batch & Realtime with API endpoints, MLFlow
• Serving: TorchServe, Sagemaker endpoints / batch
• Containerization: Docker
• Orchestration & Pipelines: AWS Step Functions, AWS SageMaker Pipelines

AWS Services:

• SageMaker (Training, Inference, Tuning)
• S3 (Data Storage)
• CloudWatch (Monitoring)
• Lambda (Trigger-based Inference)
• ECR, ECS or Fargate (Container Hosting)

Responsibilities

·       Develop Python-based APIs using FastAPI and Flask frameworks.

·       Develop Python-based Automation scripts and Libraries.

·       Develop Front End Components using VueJS and ReactJS.

·       Writing and modifying Docker files for the Back-End and Front-End Components.

·       Integrate CI/CD pipelines for Automation and Code quality checks.

·       Writing complex ORM mappings using SQLAlchemy.

Required Skills:

·       Strong experience in Python development in a full stack environment is a requirement, including NodeJS, VueJS/Vuex, Flask, etc.

·       Experience with SQLAchemy or similar ORM frameworks.

·       Experience working with Geolocation APIs (e.g., Google Maps, Mapbox).

·       Experience using Elasticsearch and Airflow is a plus.

·       Strong knowledge of SQL, comfortable working with MySQL and/or PostgreSQL databases.

·       Understand concepts of Data Modeling.

·       Experience with REST.

·       Experience with Git, GitFlow, and code review process.

·       Good understanding of basic UI and UX principles.

·       Project excellent problem-solving and communication skills.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Pecksmart is looking to hire telecaller at our expereince centre

Key responsibilities:

High school diploma or equivalent.

Work experience as a Tele caller, Telemarketer, or a similar role in the Sales Department.

Professional certification in sales and marketing will be an advantage.

Great interpersonal skills.

Exceptional oral and written communication skills.

Strong organizational skills.

Ability to work in a team or individually as and when required.

Ability to manage and handle multiple tasks.

Exceptional attention to detail.

Hard-working individual.

Good time management abilities.

Strong decision-making skills.

Ability to tolerate stress and pressure.

Responsibilities: 

• Responsible for monitoring project deliverables on day to day basis 
• Required to update relevant stakeholders or team members on the project's progress. 
• Assist, train, and ensure project team members with tasks that you have assigned to them. 
• Test the product modules and manage the change request, bug reports, etc. 
• Assist project managers in the planning, execution, and monitoring of projects Develop and maintain project plans, timelines, and progress reports. 
• Facilitate communication between intern stakeholders, clients, vendors, and management. 

Qualifications:

•  Bachelor's Degree or equivalent experience. 
• 3+ years of relevant Project Management experience. 
• Strong verbal, written, and organizational skills for documentation, user stories, etc. 
• Proficient in MS Excel, and Presentation. Proficient in Jira, Confluence, and Notion is a plus. 
• Excellent organizational and time-management skills. 
• Strong communication skills, both verbal and written. 
• Ability to work well in a team environment. 
• Experience with project management tools and software. 
• Ability to identify project risks and issues, and develop mitigation plans.

At least 7 years programming experience, some of them in JS/TypeScript.

 Proven expert level knowledge in BE & FE development (NodeJS, React,

electron, npm/yarn, WebPack).

 Experience with cloud (preferably AWS) and/or micro-services.

 Proven experience mentoring junior developers, defining work procedures and coding conventions.

 Experience working with various databases (preferably more than two).

• Strong proficiency with JavaScript and TypeScript
• Knowledge of Node.js and loopback 4 frameworks
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Basic understanding of front-end technologies, such as React
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git