production support

About the Company

Mellow Vault is building a next-generation technology and talent ecosystem focused on scalable software solutions and high-performance code. The team works across web development, cloud technologies, and modern software engineering stacks to create reliable digital products. This opportunity is intended for early-career developers and fresh graduates who want to strengthen their engineering capabilities while contributing to meaningful digital products in a collaborative environment.

Responsibilities

• Write clean, maintainable, efficient code using Python, Java, JavaScript, TypeScript, C++, or related technologies.
• Support the design, development, testing, and deployment of APIs, web applications, and data services.
• Assist with debugging, defect resolution, application performance improvements, and technical troubleshooting.
• Participate in daily standups, code reviews, sprint planning, and agile development practices.
• Collaborate with senior developers and cross-functional teammates to understand requirements and follow sound implementation standards.

Requirements

• Strong foundational knowledge of data structures, algorithms, and object-oriented programming principles.
• Familiarity with at least one modern programming language, such as Python, Java, JavaScript, TypeScript, or C++.
• Basic understanding of HTML, CSS, REST APIs, and SQL or NoSQL database concepts.
• Working familiarity with Git or GitHub and standard software development workflows.
• Good problem-solving ability, communication skills, curiosity, and a strong willingness to learn new technologies.
• This role is suitable for fresh graduates and early-career candidates with 0 years of experience.

QOVES builds a data-heavy analysis platform for paying customers. We need one engineer to own customer-facing bugs from report to root cause. You will work every day with our delivery and QA team in the Philippines. They find problems in customer orders. You find out why those problems happen and fix them so they stop coming back.

The work:

• A bug arrives as an order ID and a short description. You trace it across several services and background jobs until you find where it broke.
• You fix the code, or the data when the data is the cause, then ship the fix and confirm it worked.
• When a job gets stuck, you repair or re-run it, then work out why it stuck.
• When the same failure keeps returning, you fix its cause once.
• You write short, clear updates for people who are not engineers.

Most problems are jobs that stall or retry badly, data that disagrees between two services, account and subscription bugs, failing emails, downloads and generated documents, and bugs in our internal admin tool.

What you need:

• 4 to 7 years of professional Python
• Django and Django REST Framework
• FastAPI and async Python
• PostgreSQL, including reading query plans and fixing data safely
• Background jobs and queues (Celery and Redis, or similar). Temporal or another workflow engine is a strong plus.
• Git, code review and pull requests
• Strong written English. Most of the job is writing.

Nice to have:

Stripe billing, AWS (S3, SQS), Docker, basic Kubernetes, Sentry and log-based debugging, and some image or ML pipeline exposure. You will not train models.

This role is not first-line customer support, because you do not answer customers. It is not model research or data science. It is not a pure feature developer job either.

Conditions:

remote, full-time, with at least 4 hours of overlap with the Philippines working day. Some tickets are urgent, and we need a fast response when a customer is blocked.

You will do well if you check a fix before you call it fixed, keep asking why until you reach the real cause, and stay calm when a customer is waiting.

• Linux troubleshooting
• Hands-on AWS
• Production/Application Support
• Bash/Shell/Python
• Monitoring/log analysis
• Incident resolution
• Application deployment/support
• Basic networking and database knowledge
• Production/batch support exposure
• Willingness for rotational weekend/critical production support

Technical Support Engineer: Application Maintenance

Company: Gemba ConnectExperience: 1–4 yearsOpenings: 2Location: [City / Hybrid]Type: Full-time

About the role

Gemba Connect builds and runs business applications (ERP, WMS, manufacturing and packaging) for clients across Worls . We're starting a new Maintenance Team to keep these applications reliable. In this role you will fix production issues, maintain code across several applications and review code before release.

What you'll do

• Respond to production incidents, find the root cause and ship fixes quickly

• Fix bugs and improve performance in Java/Spring Boot and React applications

• Review merge requests for code quality, security and performance

• Monitor application health and help prevent repeat issues

Required skills

• 1–4 years of hands-on development or production support experience.

• Java + Spring Boot (REST APIs, JPA/Hibernate, Spring Security/JWT): able to read and debug unfamiliar code quickly.

• JavaScript/TypeScript with React or Next.js.

• SQL (preferably MS SQL / Azure SQL): writing queries, reading execution plans, adding indexes.

• Git workflows: branching, merge requests, resolving conflicts.

• Basic Linux and command-line skills.

• Good debugging skills with logs and stack traces.

• Clear written communication, especially for incident updates and review comments.

Good to have

• Docker, Kubernetes or any cloud platform (Azure preferred)

• CI/CD tools like Jenkins or GitLab

• Monitoring tools like Grafana

Why join us

• Hands-on experience with production systems for real clients

• Work across many technologies: backend, frontend, cloud and DevOps

• A new team, so your work will shape how it's built

Role Summary

We are seeking a proactive and technically skilled Python Application Support Engineer to join our Technical Operations team. This role is crucial for ensuring the stability and reliability of our mission-critical, Python-based applications. You will be responsible for timely incident resolution, deep-dive troubleshooting, implementing permanent fixes, and driving operational efficiency through automation.

🔑 Key Responsibilities

Technical Troubleshooting & Incident Management

• Incident Resolution: Serve as the primary point of contact for complex Level 2 and Level 3 production incidents, diagnosing root causes and resolving issues across our Python application stack.
• Deep-Dive Analysis: Utilize log analysis tools (e.g., Splunk, ELK Stack) and monitoring platforms (e.g., Prometheus, Grafana) to quickly identify and address anomalies in application behavior.
• Code Debugging: Analyze, debug, and fix application issues directly within the Python codebase, including Flask/Django services, worker queues, and custom scripts.
• Database Health: Troubleshoot performance issues and conduct basic SQL/NoSQL query tuning and health checks (e.g., for PostgreSQL, MongoDB, or Redis).

Operational Excellence & Automation

• Monitoring & Alerting: Continuously refine and optimize application monitoring, alerting, and logging configurations to improve mean time to detect (MTTD) and mean time to resolve (MTTR).
• Python Automation: Develop, maintain, and enhance automated scripts (primarily in Python) to streamline routine operational tasks, reporting, health checks, and system recovery processes.
• Documentation: Create and maintain comprehensive documentation, runbooks, and knowledge base articles for application support procedures and recurring issues.

Collaboration & Prevention

• Cross-Functional Fixes: Collaborate closely with the Development and DevOps teams to provide clear technical feedback on recurring issues and implement permanent, scalable solutions.
• Proactive Maintenance: Identify potential system bottlenecks, performance degradation points, and areas prone to failure, recommending and implementing preventative measures.

⚙️ Required Qualifications

• Experience: 3 to 5 years of professional experience in Application Support, Production Support, Site Reliability Engineering (SRE), or a similar technical role.
• Python Expertise (Mandatory): Strong hands-on experience with Python scripting and programming, including the ability to read, debug, and modify application code.
• Operating Systems: Proficient working knowledge of Linux/Unix environments and shell scripting.
• Databases: Solid experience with relational (e.g., PostgreSQL, MySQL) and/or NoSQL (e.g., MongoDB, Redis) databases, focusing on query analysis and performance.
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About us

Cere Labs is a Mumbai based company working in the field of Artificial Intelligence. It is a product company that utilizes the latest technologies such as Python, Redis, neo4j, MVC, Docker, Kubernetes to build its AI platform. Cere Labs’ clients are primarily from the Banking and Finance domain in India and US. The company has a great environment for its employees to learn and grow in technology.

Software Developer

Job brief

Cere Labs is seeking to hire a skilled and passionate software developer to help with the development of our current projects and product. Your duties will primarily revolve around building software by writing code, as well as modifying software to fix errors, improve its performance. You will also be involved in writing of the test cases and testing

To be successful in this role, you will need extensive knowledge of programming languages like Java, Python, Java Script, React. 

Ultimately, the role of the Software Engineer is to build high-quality, innovative and fully performing software that complies with coding standards and technical design

Responsibilities

• Develop flowcharts, layouts and documentation to identify requirements and solutions
• Write well-designed, testable code
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Deploy programs and test the deployed code
• Comply with project plans and industry standards

Requirements

• BE (CS/IT) degree in Computer Science
• Ability to understand the requirements given and generate the design based on specification given.
• Ability to develop unit testing of code components or complete applications.
• Must be a full-stack developer and understand concepts of software engineering.
• Ability to develop software in Python, Java, Java Script 
• Excellent knowledge of relational databases, MySQL and ORM technologies (JPA2, Hibernate), in-memory data stores such as Redis
• Experience developing web applications using at least one popular web framework (JSF, Spring MVC, React) is preferred
• Experience with test-driven development
• Proficiency in software engineering tools including popular IDE’s such as PyCharm, Visual Studio Code and Eclipse
• Proven work experience as a Software Engineer or Software Developer will be an added advantage

Working conditions

Hours: 9:00 AM to 6:00 PM

Weekly off: Sunday, First and Third Saturdays

Mode: Work from office

Recruitment process

The selection process includes:

1. Written test
2. Technical interview
3. Final interview

Compensation

CTC: Rs. 3-4 lacs pa, depending on performance in the selection process.

Job details: Fresher/Experience.

Pay Scale : As per Norms.

Location: Saravanampatti, Coimbatore.

Core Qualifications

• Educational Background: A Bachelor’s and Master’s degree in Computer Science, IT, or a related engineering field.
• Eligibility Exams: Clearing the UGC-NET (National Eligibility Test) or SLET/SET (State Level Eligibility Test) is a standard requirement in India.
• Ph.D. Requirement: A Doctorate is often required for long-term career progression and is mandatory for certain university-level appointments as per UGC norms.

1. Programming and Coding Languages

• Core Languages:
• Python – General-purpose, easy-to-learn, popular for data science, web development, automation, etc.
• JavaScript – Essential for web development (both frontend and backend).
• Java – Widely used in enterprise applications, Android development.
• C/C++ – Great for systems programming, high-performance computing.

Job Summary

We are seeking a skilled Python Developer with experience in building scalable applications using Python frameworks such as Flask and Django. The ideal candidate should have hands-on experience with PySpark for big data processing and strong SQL skills for data analysis and database management.

Key Responsibilities

• Design, develop, test, and maintain Python-based applications.
• Develop RESTful APIs using Flask and/or Django.
• Build scalable data processing pipelines using PySpark.
• Write efficient SQL queries, stored procedures, and optimize database performance.
• Integrate applications with databases and third-party services.
• Collaborate with cross-functional teams to gather and implement business requirements.
• Troubleshoot, debug, and enhance application performance.
• Follow coding standards, perform code reviews, and maintain technical documentation.

Required Skills

• Strong proficiency in Python.
• Hands-on experience with Flask and/or Django.
• Experience with PySpark for large-scale data processing.
• Strong knowledge of SQL (writing complex queries, joins, indexing, optimization).
• Understanding of REST APIs and microservices architecture.
• Experience with Git/version control.
• Knowledge of relational databases such as PostgreSQL, MySQL, SQL Server, or Oracle.
• Good problem-solving and analytical skills.

Preferred Skills

• Experience with cloud platforms (AWS, Azure, or GCP).
• Familiarity with Docker and Kubernetes.
• Knowledge of CI/CD pipelines.
• Experience with Airflow or other workflow orchestration tools.
• Understanding of Agile/Scrum methodologies.

We are seeking a Senior Full Stack Engineer to join our team in a long-term contractor capacity to continue development of a production-grade platform hosted on AWS.

This application supports policy processing, third-party integrations, compliance workflows, reporting, and intelligent automation capabilities. The ideal candidate is a strong software engineer first, capable of contributing across the full stack while helping scale and evolve the platform.

This role requires someone who can step into an existing system, understand complex workflows quickly, and independently deliver high-quality solutions.

Responsibilities

• Design, develop, and maintain full-stack application features across frontend and backend systems

• Build and support integrations with third-party systems and APIs

• Develop workflow-driven processes using Temporal

• Build scalable APIs and backend services using Python

• Maintain and optimize relational databases using PostgreSQL

• Develop reporting and analytics capabilities using charting libraries

• Contribute to AI-enabled features and integrations within the platform

• Improve CI/CD pipelines and deployment processes

• Participate in architecture discussions and help shape long-term technical direction

• Work closely with business and technical stakeholders to deliver production-ready solutions

Required Qualifications

Engineering

• at least 7+ years of full stack software engineering experience

• Strong proficiency in Python

• Strong frontend development experience with modern web frameworks

• Strong backend API development experience

• Experience designing and building scalable applications

• Strong understanding of software architecture and best practices

• Experience working in complex, integrated systems

Workflow and Orchestration

• Proven experience with Temporal

• Experience building and managing workflow orchestration patterns

• Familiarity with asynchronous processing and event-driven systems

Database and Reporting

• Strong experience with PostgreSQL

• Strong SQL and data modeling experience

• Experience building reporting dashboards and analytics features

• Experience with charting libraries such as Chart.js, D3.js, or Plotly

DevOps

• Experience with CI/CD pipelines

• Familiarity with containerized deployments

• Experience with cloud environments and modern development workflows

Preferred Qualifications

• Experience in insurance, surplus lines, or compliance-based applications

• Experience integrating with third-party vendors and external APIs

• Experience with AI tooling, LLM integrations, and context engineering

• Experience building intelligent automation features

What We Are Looking For

• Self-driven and highly autonomous

• Strong problem-solving ability

• Comfortable with ownership and accountability

• Able to contribute with minimal supervision

• Strong communication skills in English

• Comfortable working U.S.-based business hours

Ideal Candidate

A senior full stack engineer who can quickly contribute to an active production system, own features end-to-end, and help expand a platform that sits at the center of complex business workflows and integrations. Send resume with projects and contact information.

We are looking for a skilled Python Developer to design, develop, and maintain robust backend systems. You will be responsible for building scalable web applications using the Flask micro-framework and managing high-performance NoSQL data storage with MongoDB. Your role involves creating RESTful APIs, optimizing database queries, and ensuring seamless integration between the backend logic and frontend components.

Key Responsibilities

• API Development: Design and implement scalable, secure RESTful APIs using Flask.
• Database Management: Architect and maintain MongoDB schemas; develop complex aggregation pipelines and optimize query performance.
• Backend Logic: Write clean, efficient, and testable Python code to handle server-side logic and data processing.
• Integration: Integrate third-party services and internal data sources using libraries like Requests or Flask-PyMongo.
• Performance Optimization: Identify and resolve bottlenecks in the application and database layers to ensure low latency.
• Testing & Security: Implement unit tests (using pytest or unittest) and follow security best practices (OAuth2, JWT, data encryption).
• Collaboration: Work closely with frontend developers to integrate user-facing elements and with DevOps to support deployment.

Required Technical Skills

CategoryRequirementsLanguageExpert-level Python (OOP, decorators, generators, and async programming).Frameworks Strong experience with Flask (routing, blueprints, middleware).DatabaseProficiency in MongoDB (BSON, indexing, sharding, and aggregation framework).ODMs/DriversExperience with PyMongo or MongoEngine.ArchitectureSolid understanding of RESTful API design and Microservices.Tools/DevOpsVersion control with Git; familiarity with Docker and CI/CD pipelines