
About the Role
Pendo is looking for a Software Engineer to help build and scale the platform that powers our integrations with enterprise systems such as Salesforce, Slack, Segment, and other partner tools. This team develops the services, APIs, data pipelines, and user interfaces that enable customers to seamlessly connect Pendo into their product and data ecosystems.
In this role, you will primarily focus on building scalable backend systems while also contributing to the frontend experiences that allow customers to configure, manage, and monitor integrations. You’ll collaborate closely with product managers, designers, and infrastructure teams to deliver reliable, high-performance capabilities used by millions of users.
What You'll Do
- Design and build scalable backend services and APIs that power Pendo’s integrations platform.
- Develop and maintain distributed, event-driven data pipelines that process and sync high volumes of behavioral and product analytics data.
- Contribute to frontend applications that allow customers to configure, manage, and monitor integrations and data workflows.
- Lead technical initiatives from design through implementation, testing, and production rollout.
- Integrate with third-party APIs and enterprise platforms using technologies such as REST, webhooks, and OAuth.
- Collaborate with product, design, infrastructure, and partner teams to translate business needs into high-quality technical solutions.
- Use modern development workflows and AI-powered tools to improve developer productivity and streamline engineering processes.
- Participate in design reviews and promote best practices in testing, observability, performance, and system reliability.
- Contribute to improving platform scalability, availability, and operational excellence.
What We're Looking For
- Experience building backend services, APIs, or distributed systems.
- Experience developing modern web applications using frameworks such as Vue, React, or Angular.
- Strong proficiency in at least one backend language such as Go, Java, Python, or C++.
- Experience working with cloud infrastructure such as AWS or GCP.
- Familiarity with distributed systems, event-driven architectures, or high-throughput data pipelines.
- Experience writing and maintaining unit, integration, and end-to-end tests.
- Strong collaboration and communication skills.
Nice to Have
- Experience building integration platforms or working with third-party APIs.
- Familiarity with authentication models such as OAuth and enterprise SaaS integrations.
- Experience working with analytics or behavioral event data.
- Experience leveraging AI-assisted development tools or working with modern AI workflows.
Technologies We Use
- Frontend: Vue, Vuex, React, Angular, Highcharts, Jest, Cypress
- Backend: Go, Java, Python, C++
- Cloud & Data: AWS, GCP, Redis, Pub/Sub, SQL/NoSQL
- AI / ML: GenAI, LLMs, LangChain, MLOps

About Pendo
About
About Pendo
Pendo is a leading product experience and software analytics platform that helps companies understand how users interact with their software and improve those experiences. It operates in the product analytics and digital adoption space, enabling organizations to combine analytics, in-app guidance, and user feedback in one unified platform.
Pendo – Key Highlights
- Founded in 2013, headquartered in Raleigh, North Carolina
- Serves 14,000+ companies globally
- Processes 20B+ daily events and supports 1B+ users
- 850+ employees across global offices
- Raised $350M+ total funding from investors like General Atlantic, Tiger Global, and Sapphire Ventures
Chisel was acquired by Pendo in 2026, marking a key milestone in its journey. The acquisition strengthens Pendo’s push into AI-driven product experience, with Chisel’s agentic capabilities becoming a core part of Pendo’s broader platform vision.
Chisel Labs is an AI-powered product management platform built to help product teams move faster and make better decisions. It operates in the product management and AI SaaS space, bringing feedback, roadmapping, and documentation into a unified system of record.
At its core, Chisel functions as an AI PM Agent, automating workflows like PRDs, research, and feedback analysis - allowing teams to focus on strategy, prioritization, and product outcomes.
About Chisel
Chisel is a lean, globally distributed team with presence across the US and India. The team operates at the intersection of AI, product management, and enterprise SaaS, with a strong emphasis on ownership, speed, and building for real-world product teams at scale. Post-acquisition, the team is now part of Pendo’s broader organization.
🏆 Milestones
- Founded in the early 2020s as a next-gen product management platform
- Built one of the early AI-native PM agents for automating product workflows
- Grew adoption across global teams with integrations like Jira, Salesforce, and Zendesk
- Achieved strong product recognition across PM tooling ecosystems
- Acquired by Pendo (2026) to accelerate AI innovation in product experience
Candid answers by the company
Pendo is a product experience platform that helps companies understand how users interact with their software and improve those experiences through analytics, in-app guidance, and feedback tools.
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