11+ Hardware installation Jobs in Chandigarh | Hardware installation Job openings in Chandigarh

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

About the Role

We are hiring a Printer Sales & Support Executive to handle inbound/outbound customer interactions for USA & Canada-based clients. The ideal candidate should have a blend of sales skills, printer knowledge, and basic IT/OS troubleshooting abilities.

You will be responsible for printer sales, upselling, customer support, remote troubleshooting, and coordinating onsite visits when required.

This is a US process role, so night shift availability is mandatory.

Key Responsibilities

Sales & Upselling

• Respond to customer inquiries and recommend the right home or business printers.
• Promote compatible cartridges, toners, AMC plans, and related accessories.
• Achieve monthly sales and revenue targets.
• Provide product comparisons (HP, Canon, Brother, Epson, etc.) and guide customers in selecting the best solution.
• Handle inside sales via phone, email, chat, and CRM.

Technical Support

• Provide remote troubleshooting for printer issues (USB/WiFi connection, driver installation, print quality, paper jam, etc.).
• Assist in setting up printers on Windows, macOS, and mobile devices.
• Guide customers through warranty processes, replacements, and repairs.
• Coordinate onsite technician visits when required (USA/Canada customers).
• Document all support interactions in CRM/ticketing tools.

Customer Handling

• Maintain strong communication with clients, ensuring quick resolution and high satisfaction.
• Work professionally with international clients (USA & Canada).
• Handle both sales and support conversations with confidence.

Required Skills

Technical Skills

• Good understanding of HP Printers (Inkjet, LaserJet, All-in-One).
• Basic knowledge of Canon, Epson, Brother, and other brands.
• Knowledge of home and office printer troubleshooting.
• Understanding of computer operating systems (Windows, macOS).
• Ability to guide customers through installations and configurations remotely.

Sales Skills

• Strong persuasion and communication skills.
• Ability to upsell relevant printer products and services.
• Comfortable handling inbound and outbound calls.

Soft Skills

• Excellent English communication.
• Problem-solving mindset.
• Ability to adapt to US/Canada work culture.
• Willingness to work night shifts.

Preferred (Good to Have)

• Experience in US/Canada tech-support or BPO processes.
• Knowledge of ticketing tools (Freshdesk, Zendesk, Zoho Desk).
• Experience selling hardware or IT services.
• Understanding of remote diagnostic tools.

Shift Details

• US Shift – Night Shift Required (India Time)
• 5 or 6-day work week (customizable as per your company policy)

Why Join Us?

• Work with international customers (USA & Canada)
• Fast-growing IT & services company
• Performance-based incentives
• Opportunity to grow into Team Lead / Sales Manager roles
• Friendly work culture with strong learning opportunities

Compensation

• ₹15,000 – ₹60,000 per month depending on experience
• Incentives based on sales performance

Application Requirements

• Updated resume
• Immediate joiners preferred
• Willingness to work night shifts

About iDreamCareer: iDreamCareer is India’s leading EdTech venture, recognized among the world’s top 200 EdTech companies by ASUGSV Summit 2020 and the top 100 EdTech companies in South Asia by Holon IQ 2020. We specialize in working with high school and undergraduate college students through our full-stack career guidance solutions, offering content on careers, colleges, exams, scholarships, psychometric assessment tools, and one-on-one live counseling. For more information, visit our website at iDreamCareer.com.

Description: At iDreamCareer, we strive to create meaningful outcomes for students by guiding them in successfully transitioning from school to the work, higher education or self-employment. 

We are hiring Contract Quality Analysts for the locations listed below in Punjab. 

Locations: Ludhiana

Key Responsibilities:

Observe and assess workshops and counselling sessions as per our quality framework 

Offer regular, structured feedback to counsellors based on evaluations  

Analyse evaluation data and provide regular quality reports to the management

Provide personalized career guidance to students as per our framework

Maintain accurate student records and adhere to privacy standards.

Skills Required:

Proficiency in counseling and group facilitation.

Prior teaching or classroom management experience.

Teachers' training experience (preferred).

Strong communication skills in both English and Punjabi.

Ability to do basic data analysis and prepare insightful reports

Advantages of Joining iDreamCareer:

Opportunity to work on outcome-driven projects impacting thousands of students.

Comprehensive training in iDreamCareer’s 5-step framework for career counseling.

Exposure to a dynamic work environment with significant learning and growth opportunities.

Qualifications:

Bachelor’s degree in a relevant field (e.g., Counseling, Psychology, Education). A Master’s degree is preferred.

Minimum of 1-2 years of experience in career counseling, teaching, or related fields.

Knowledge of career development theories and local labor market trends.

Certification in career counseling or related fields (preferred).

Willingness to travel as required by the role.

JOB PURPOSE

-------------

• Develop .NET Core applications using React JS reusable components as per need / client specifications
• This is a hands-on role which involves writing code, testing, and deploying finished web applications and libraries

MAJOR ACCOUNTABILITY

----------------------

• Design, rapid prototype, and implement a scalable, reliable and maintainable node based web application
• Enforce code quality through test driven development
• Enhance, refactor, and continuously improve the existing codebase
• Collaborate closely with team to define product requirements
• Aggressively collect, analyse, and act on data about product performance
• Communicate effectively with technical and non-technical people
• Proactive in keeping your skills updated

ESSENTIAL SKILLS & EXPERIENCE

-------------------------------

• Excellent working knowledge of .NET Core, React JS, JavaScript.
• 4-6 year's overall .NET development experience (At least 2 years of experience in React JS)
• Experience in working with databases - SQL and Non-SQL Databases
• Experience in any visualization JS libraries like D3 JS / Charts JS / Sync Fusion / Fusion Charts will be an added advantage.
• GraphQL
• Hooks 
• Redux / Flux 
• TypeScript 

EDUCATION

-----------

• Minimum education: Any Graduate BE / B.Tech would be desirable
• Languages: Excellent English written & spoken

React Native Developer 

• You will be managing the recruitment process
• You will be responsible for Sourcing CVs as per job description & ICP through portals
• Attract and hire candidates through various channels and ensure timely hiring of the candidate.

• You will be responsible for uploading and updating candidatures in Applicant tracking system.
• You will be responsible for keeping continuous follow-up with the selected candidates
• You will be responsible for maintaining employee records
• You will be responsible for preparing offer letters
• You will be proficient in reviewing resumes and conducting recruitment interviews
• You will be responsible for background verification check via emails & phone numbers
• Should have good interpersonal skills to handle multiple roles