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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
About Product :
Instanodes:
Instanodes is a leading provider of Web3 infrastructure, offering robust and scalable solutions for blockchain developers and businesses. Our mission is to simplify the complexities of blockchain technology, enabling our clients to focus on building innovative and disruptive applications. We are passionate about empowering the decentralized future and are seeking a talented and driven Product Manager to join our team.
About the Role:
We are looking for an experienced and entrepreneurial Product Manager to lead the growth and development of Instanodes. You will be responsible for the overall product strategy, roadmap, and execution, with a keen focus on driving P&L, securing fundraises, and shaping the long-term vision of the product. You will work closely with engineering, marketing, sales, and leadership to ensure Instanodes remains at the forefront of the Web3 infrastructure landscape.
Responsibilities:
- Product Strategy & Roadmap: Define and champion the product vision, strategy, and roadmap for Instanodes, aligning with the company's overall goals and objectives.
- Market Analysis & Competitive Intelligence: Conduct in-depth market research, analyze competitor offerings (Zeeve, Alchemy, Quicknode, etc.), and identify opportunities for differentiation and growth.
- User Research & Customer Understanding: Deeply understand the needs and pain points of Web3 developers and businesses through user research, customer interviews, and data analysis.
- Product Development & Execution: Translate user needs into detailed product specifications and user stories, prioritize features, and manage the product backlog. Collaborate closely with engineering to ensure timely and high-quality product delivery.
- Go-to-Market Strategy & Launch Planning: Develop and execute go-to-market strategies for new product features and releases.
- Growth & Metrics: Define and track key performance indicators (KPIs) to measure product success. Analyze product usage data to identify areas for improvement and growth.
- P&L Management: Own the P&L for Instanodes, focusing on revenue generation, cost optimization, and profitability.
- Fundraising: Support fundraising efforts by developing compelling investment materials, presenting to investors, and contributing to due diligence processes.
- Team Leadership & Collaboration: Foster a collaborative and high-performing product team environment. Mentor and guide junior product team members.
Qualifications:
- 5+ years of experience in product management, with a focus on B2B SaaS or infrastructure products.
- Strong understanding of blockchain technology, Web3 concepts, and the decentralized ecosystem.
- Familiarity with the competitive landscape of Web3 infrastructure providers (Zeeve, Alchemy, Quicknode, etc.).
- Proven track record of successfully launching and growing products.
- Excellent analytical and problem-solving skills.
- Strong communication, interpersonal, and presentation skills.
- Experience with agile development methodologies.
- Experience with P&L management and fundraising is a plus.
Roles and Responsibilities
1. Ability to work on diverse backend stack such as Node JS, Java, Express JS
2. Ability to work on diverse frontend stack such as React JS, Angular 6/7/8/9, HTML5, CSS3
3. Ability to deliver quick POC’s using cutting edge technologies.
4. Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
5. Design, develop, and unit test applications in accordance with established standards
6. Developing, refining, and tuning integrations between applications. Analysing and resolving technical and application problems.
7. Ability to debug application.
8. Should have complete knowledge on developing RESTful Services.
9. Should be able to also work in agile development methodology.
10. Work with designated JavaScript framework to design, develop, and debug web applications
11. Can work on Angular and Integrate backend services
12. Work with the team to manage, optimize, and customize multiple web applications
13. Manage end to end module lifecycle management of the product
14. Push and pull codes via Git repository
Competency Requirements
- Experience in NodeJS, Java and development using AngularJS / ReactJS
- Experience in front end frameworks such as Angular.js, React.js, Bootstrap, Foundation etc
- Experience in client/server application development
- Knowledge of agile development methodologies
- Knowledge of unit testing theory
- Knowledge of AWS cloud
- Experience in Java, Python and Go will be added advantage
Responsibilities:
- Develop customized solutions on the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce technologies.
- Design and implement complex business logic, data models, and workflows to support business requirements.
- Collaborate with stakeholders to gather requirements, analyze business processes, and recommend best practices for Salesforce implementation.
- Customize and configure Salesforce features including objects, fields, page layouts, validation rules, and process automation.
- Integrate Salesforce with external systems using APIs, middleware tools, and custom integration solutions.
- Perform data migration, data manipulation, and data quality management tasks as needed.
- Conduct code reviews, troubleshoot issues, and optimize performance to ensure the stability and scalability of the Salesforce platform.
- Stay updated with the latest Salesforce releases, features, and best practices to continuously improve the platform.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum of four years of hands-on experience in Salesforce development.
- Proficiency in Apex programming language, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools.
- Experience with Salesforce configuration including objects, fields, workflows, validation rules, and process automation.
- Strong understanding of Salesforce data model, data management, and data integration techniques.
- Experience with Salesforce APIs, REST/SOAP web services, and integration tools like MuleSoft.
- Salesforce certifications such as Salesforce Certified Platform Developer (PD1) or equivalent are preferred.
- Excellent problem-solving skills, attention to detail, and ability to work independently as well as part of a team.
- Strong communication skills with the ability to effectively collaborate with stakeholders at all levels.
JOB Requirements and Responsibilities:
#SeniorSystemadministrator
- #ActiveDirectory Domain, #GroupPolicies, #Domaincontroller migration and upgrades.
- File and Print sharing, #NTFS permissions. #FileServer #migrations.
- #MicrosoftExchange or #Office365 messaging, #Outlook Configurations.
- Knowledge of Data #Backups, Backup Strategies, Experience on #backuptools will be an additional advantage.
- Basic knowledge of #Routers, #Firewalls, NAT, #VPN configuration #Sonicwalll preferable.
- Knowledge and working experience on #TicketingSystems & #RemoteAdministration tools.
- Good #DesktopTroubleshooting experience.
- #AntiVirus installations and #Troubleshooting.
- Knowledge of #DHCP , #DNS Management.
- Ticketing tool and #RMM tool #Labtech, #Kaseya, #Autotask (Experience preferred)
Hiring for MERN Stack Developer. We Foresee a Blockchain Expert in You!
The best technologists are technology agnostic and that builds a stronger foundation to lead the dynamic trends. Strengthening our trust in the same, we have created an exciting opportunity for MERN Stack developers to learn blockchain and grow with us.
All we are looking for is working experience as a MERN developer and a keen interest in fintech applications.
As a rapidly growing blockchain company, Antier Solutions is always looking for professionals who have a penchant for new technologies.
Required Candidate profile
Primary Skills:
- Strong working knowledge of Typescript, MongoDB, MySQL, Express
- Strong proficiency in TypeScript, Javascript including DOM manipulation and the JavaScript object model, ES6
- Hands-on experience in React JS
- Strong understanding of HTML5, CSS3
- Strong understanding of NodeJS fundamentals
- Knowledge and experience working with PostgreSQL is a major plus
- Experience with ORM libraries
- Familiarity with RESTful APIs
- Knowledge of tools like Git, Github, JIRA, Cucumber, Jasmine, and others that make coding more efficient and easier to share
- Familiarity of working in either the AWS Cloud or Azure including Docker + Kubernetes based microservice deployment
Interview Rounds:
Key Competencies :
Think & Learn Pvt Ltd is a pioneer in the global Ed-tech segment and the parent company Of BYJU’s the Learning app., the largest K12 learning app in the world with over 10 million students learning with us.
A winner of the Deloitte Fastest 50 India Award for six years in a row and a winner of the Fastest 300 Asia Award for the last three years, this company has doubled its growth year on year. BYJU’s the Learning App provides lessons in math and science for students from grade 4 to 12 through formats such as videos, tests, quizzes, personalized learning paths and even games. There are programs also for competitive examinations like the JEE, NEET, CAT, GRE, GMAT and UPSC.
BYJU’s Learning App is a giant in the global Ed-tech space with an array of investors valuing the company at thousands of crores. It was also the first Asian company to get the backing of Facebook’s founder Mark Zuckerberg.
Our employees can look forward to multiple benefit schemes starting from incentives, impact bonuses, travel incentives, health benefits and much more & if you are passionate about making India and the world Think & Learn through various platforms, modes and pedagogies then look no further!
Job Title: Business Development Associate (BDA)
Job Description: This is an individual contributor role in an employee-oriented, high performance Environment that emphasizes on spreading the BYJU’s unique way of learning in your city.
Your role will start with contacting potential customers (parents and students) to set up Meetings, counsel the students on learning pedagogies and the BYJUS personalized Learning journey.
You will be working 5 days a week, Mondays and Tuesdays being week-off, taking up Revenue responsibility. This hybrid model of sales will give you an exposure to the best of Inside-sales and direct-sales.
Preferred Skills:
Keen interest in education.
Decent communication skills.
Being interested in mentoring student and knack for sales and positioning an idea.
Location: Across India
Academic Qualification: Graduation/Post Graduation (Year of passing: 2020 and before)
CTC for BDA: 10 lakhs (5L Fixed and 3L Variable 2L Performance Pay)
- You will be proficient in Agile methodologies of Software Development especially SCRUM.
- You will be able to successfully maintain discipline as informed by your seniors.
- You will regularly attend stand-ups and project discussions.
- You will be proficient in full stack dot net development especially web technologies.
- You will have an intermediate level skill set in web development using .net technology.
- You will have a fair understanding of the testing cycle to improve the quality of the software being developed.
- You will assist in writing software requirements documentation.
- You will assist your seniors in doing business analysis on live projects.
- You will assist in doing software testing as and when required.
- You will attend regular training sessions conducted by your seniors.
- You will strive towards writing better code which is more efficient and is also maintainable.
- You will be proficient in team communication via the official channels such as email, project tracking tools, slack etc.






