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A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Respond to user inquiries and provide technical support via phone, email, or in-person.
- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.
- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.
- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.
- Collaborate with IT teams to implement new technologies and improve existing systems.
- Provide training and support to users on new software applications and tools.
- Assist in the setup and deployment of new workstations and peripherals.
- Monitor and maintain system performance, applying updates and patches as necessary.
- Document technical procedures and solutions for future reference.
Qualifications:
- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.
- Proven experience in a desktop support role or similar technical support position.
- Strong knowledge of Windows and macOS operating systems, as well as common software applications.
- Familiarity with networking concepts and troubleshooting techniques.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both verbal and written, with a customer-focused attitude.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.
Strong Associate Manager – Customer Success, Account management Profile
Mandatory (Experience 1) – Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
Mandatory (Experience 2) – Must have experience managing clients in the outside India market (Preferrably US/America clients)
Mandatory (Experience 3) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
Mandatory (Experience 4) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
Mandatory (Company): B2B SaaS (AdTech experience is highly preferred)
Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
Job Description: Life Insurance Executive / Advisor
Job Title:
Life Insurance Executive / Relationship Officer / Insurance Advisor
Department: Life Insurance / Sales
Location: Kalkaji, New Delhi - 110019
Key Roles & Responsibilities:
- Promote and sell life insurance products such as Term Plans, ULIPs, Endowment Plans, Child Plans, and Pension Plans
- Understand customers’ financial needs and recommend suitable insurance solutions
- Generate new business through leads, referrals, and walk-in customers
- Assist customers with policy documentation and KYC procedures
- Ensure timely policy issuance and provide post-sales customer support
- Follow up for policy renewals and premium payments
- Achieve assigned sales targets and maintain productivity standards
- Maintain accurate customer records and comply with IRDAI guidelines
Eligibility Criteria:
- Minimum qualification: 12th Pass / Graduate
- Freshers and experienced candidates can apply
- Basic communication skills in English/Hindi
- Willingness to work in sales and field activities
Skills Required:
- Customer handling and relationship management
- Sales and persuasion skills
- Basic understanding of insurance products
- Time management and follow-up skills
Experience:
- 0–3 years (Life Insurance experience preferred but not mandatory)
Salary & Benefits:
- Fixed salary + attractive incentives
- Performance-based bonuses
- Professional training and career growth opportunities
- Responsible to rapidly write bug-free code using latest coding practices.
- Responsible for doing R&D on latest UI technologies
- Responsible to create POC and prove the feasibility of new UI designs and concept
- Create a vision for the product to create new possibilities for ctomers
- Enrol and align stakeholders (including customers) into the product vision
Himani jain
Roles and Responsibilities
- Apply knowledge set to fetch data from multiple online sources, cleanse it and build APIs on top of it
- Develop a deep understanding of our vast data sources on the web and know exactly how, when, and which data to scrap, parse and store
- We're looking for people who will naturally take ownership of data products and who can bring a project all the way from a fast prototype to production.
- Integrating and maintaining Python services
- Developing robust microservices and applications
Desired Candidate Profile
- Strong relevant experience of at least 2-3 years.
- Strong coding experience in Python3.
- Should have good experience with Django and NodeJs.
- Proficient on modelling applications on both RDBMS and NOSQL databases
- Should have experience in web scraping
- Good understanding and hands-on with scheduling and managing tasks with cron
- Should have experience with microservice architecture
- Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement
- Should have experience in shell scripting, GIT and docker
- Writing unit tests for 100% code coverage.
- Bachelors or Masters degree in Computer Science, Computer Engineering or a related field. We look for expertise over the degree/college name!
- 3 to 7 years of work experience in Django development.
- Thorough understanding of MySql, MongoDB and Elastic Search
- Thorough understanding of Queuing system Celery/Redis/RabbitMQ/Kafka
- Experience integrating APIs and Graphql (Graphene) services
- Thorough understanding of caching mechanism in web development
- Comfortable with development over Linux
- Comfortable with Git version control system
- Knowledge of React js/React Native and NodeJs will be Advantage
- Experience in Business Analytics/AI/ML/BigData will be a big plus
Responsibilities :
- Lead team of engineers and tackle one or two modules independently of high traffic web portal
- Liaison with System Architects to develop and deliver performant systems
- Establish good development processes
Responsibilities :
- Build the product strategy and roadmap in line with customers problems and company's vision
- Lead a set of cross functional teams by translation of the product strategy into detailed requirements and prototypes to drive the product development goals
- Identify market opportunities with research and competitive analysis and integrate it into product requirements to enhance user satisfaction
- Analyze complex use cases with experience in using analytics platforms to understand product usability and break them down to simplify user experience
- Design simple and intuitive user interfaces through wireframes and mock-ups
- Listen to the clients on an ongoing basis, be a trusted advisor and work towards aligning our offerings to their expectations
- Develop and launch new products while enhancing the existing products on a timely basis
- Communicate the product solutions and offerings effectively internally and externally
- Be persistent and professional in pursuit of all product deliverables and documentation such as PRD and Knowledge Base
- Be updated with the emerging trends in IT and technical architecture
Requirements :
- Masters Degree in Computer Science, Information Technology, Business Management, Statistics or related field
- 3+ years of experience managing web and mobile products with a background in technical product management or engineering
- 7+ years of experience in building global enterprise SaaS products
- Prior experience in logistics, supply chain, e-commerce or transportation domain is a plus
- Proven ability to drive large scale products with deep understanding of agile, high collaboration and leadership in a highly accelerated work environment
- Excellent client-facing and internal communication skills with a fair understanding of what makes a good user experience and beautiful design
- Spontaneous, quick thinker and a self-starter with key organizational skills that includes attention to detail and multi-tasking
Experience and Educational Requirements:
- 7 years of experience as a Solutions Architect/Developer, designing and implementing global cloud-based solution architectures for PaaS, IaaS or SaaS.
- Experience with structured Enterprise Architecture practices, hybrid cloud deployments, and on-premise-to-cloud migration deployments and roadmaps.
- Experience with distributed computing, software development, big data analytics, cloud computing, virtualization, hosted services, multi-tenant cloud, storage systems or content delivery as well as security protocols.
- Experience developing the User Interface and User Experience for complex software solutions deployed globally
- Experience with all major programming languages and SaaS database technologies
- Experience in building and scaling up the development function and a proven ability to attract, inspire, motivate and retain top tier talent
- Experience working with large multi-national distributed teams
- Experience articulating complex topics to senior stakeholders in both business and IT teams effectively .
- Bachelor’s degree in Computer Science or equivalent practical experience.





