4+ Hardware technician Jobs in India

The Desktop Support Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and software. This role involves troubleshooting issues, resolving user problems, and ensuring optimal performance of desktop environments. Key responsibilities include installing, configuring, and maintaining desktop systems, responding to help desk tickets, and assisting users with software applications and network connectivity. The ideal candidate should possess strong problem-solving skills, excellent communication abilities, and a solid understanding of operating systems and desktop applications. Additionally, familiarity with remote support tools and a commitment to delivering exceptional customer service are essential for success in this position.

A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction. 

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or in-person.

- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.

- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.

- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.

- Collaborate with IT teams to implement new technologies and improve existing systems.

- Provide training and support to users on new software applications and tools.

- Assist in the setup and deployment of new workstations and peripherals.

- Monitor and maintain system performance, applying updates and patches as necessary.

- Document technical procedures and solutions for future reference.

Qualifications:

- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.

- Proven experience in a desktop support role or similar technical support position.

- Strong knowledge of Windows and macOS operating systems, as well as common software applications.

- Familiarity with networking concepts and troubleshooting techniques.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication skills, both verbal and written, with a customer-focused attitude.

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.

Technical Assistant

Location: Bengaluru ( Koramangala & Bommasandra)

About Us:

Rekise Marine is a startup focused on sustainably enhancing the utility of oceans through autonomous robotic infrastructure. Our efforts center on developing advanced autonomous technology for the maritime industry, serving both defense and commercial sectors globally. We specialize in creating autonomous vessels both surface and underwater as well as autonomous port infrastructure. Currently, we are building the flagship autonomous platform of the Indian Navy.

About the role:

We are currently seeking a talented individual with an ITI/Diploma or Engineering Degree in Mechanical/Electrical and having strong technical and administrative skills.  In this role, you'll play a crucial part in the development process of our unmanned marine vessels, ensuring highest performance and reliability standards. 

Key Responsibilities:

1. Provide technical support and assistance in product development and maintenance. 
2. Assist in testing, troubleshooting, and quality control.
3. Handle procurements and inventory management.
4. Perform administrative tasks such as filing and coordinating with our clients.
5. Maintain a clean/organised work environment, ensuring safety and efficiency.

Requirements:

1. ITI/Diploma or Engineering Degree in Mechanical/Electrical or related field.
2. Good understanding of basic mechanical principles.
3. Proficient in MS Office applications.
4. Willingness to learn and adapt to new technologies and processes.
5. Strong problem-solving skills and attention to detail.
6. Excellent communication and interpersonal skills.
7. Locals preferred with a minimum of one year experience or Freshers also welcome

Selection Procedure: CV shortlisting, Online assessment  and F2F Interview.

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.