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A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Respond to user inquiries and provide technical support via phone, email, or in-person.
- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.
- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.
- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.
- Collaborate with IT teams to implement new technologies and improve existing systems.
- Provide training and support to users on new software applications and tools.
- Assist in the setup and deployment of new workstations and peripherals.
- Monitor and maintain system performance, applying updates and patches as necessary.
- Document technical procedures and solutions for future reference.
Qualifications:
- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.
- Proven experience in a desktop support role or similar technical support position.
- Strong knowledge of Windows and macOS operating systems, as well as common software applications.
- Familiarity with networking concepts and troubleshooting techniques.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both verbal and written, with a customer-focused attitude.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.
Dear Candidates,
We are currently looking to hire an Account Executive to join our team. Please find the brief details below for your reference.
Position: Account Executive
Location: Pune
Experience Required: : 0–1 Years.
Qualification: Graduate
Job Description:
*Making of payment, receipt vouchers.
*Making sales invoices.
*Making and maintaining all the vouchers and the Purchase, Sales and general *ledger
of the company.
*Maintaining books of accounts in Tally ERP on daily basis.
*Issuing Form 16.
*Required sound knowledge in GST, PT, PF, ESIC calculation.
*Payroll Processing
*Cash flow planning & preparing MIS for stakeholders.
*Bank liaison and submission of bank statements.
*Customer-vendor account reconciliations, Payment follow-ups.
*Providing all data, information for finalization of accounts by Auditors
*Should be able to spread positivist within the team.
*Must be fluent in English and Hindi.

Global Digital Transformation Solutions Provider
Job Details
- Job Title: ML Engineer II - Aws, Aws Cloud
- Industry: Technology
- Domain - Information technology (IT)
- Experience Required: 6-12 years
- Employment Type: Full Time
- Job Location: Pune
- CTC Range: Best in Industry
Job Description:
Core Responsibilities:
? The MLE will design, build, test, and deploy scalable machine learning systems, optimizing model accuracy and efficiency
? Model Development: Algorithms and architectures span traditional statistical methods to deep learning along with employing LLMs in modern frameworks.
? Data Preparation: Prepare, cleanse, and transform data for model training and evaluation.
? Algorithm Implementation: Implement and optimize machine learning algorithms and statistical models.
? System Integration: Integrate models into existing systems and workflows.
? Model Deployment: Deploy models to production environments and monitor performance.
? Collaboration: Work closely with data scientists, software engineers, and other stakeholders.
? Continuous Improvement: Identify areas for improvement in model performance and systems.
Skills:
? Programming and Software Engineering: Knowledge of software engineering best practices (version control, testing, CI/CD).
? Data Engineering: Ability to handle data pipelines, data cleaning, and feature engineering. Proficiency in SQL for data manipulation + Kafka, Chaossearch logs, etc for troubleshooting; Other tech touch points are ScyllaDB (like BigTable), OpenSearch, Neo4J graph
? Model Deployment and Monitoring: MLOps Experience in deploying ML models to production environments.
? Knowledge of model monitoring and performance evaluation.
Required experience:
? Amazon SageMaker: Deep understanding of SageMaker's capabilities for building, training, and deploying ML models; understanding of the Sagemaker pipeline with ability to analyze gaps and recommend/implement improvements
? AWS Cloud Infrastructure: Familiarity with S3, EC2, Lambda and using these services in
ML workflows
? AWS data: Redshift, Glue
? Containerization and Orchestration: Understanding of Docker and Kubernetes, and their implementation within AWS (EKS, ECS)
Skills: Aws, Aws Cloud, Amazon Redshift, Eks
Must-Haves
Aws, Aws Cloud, Amazon Redshift, Eks
NP: Immediate – 30 Days
Role: Pre Sales Executive
Exp: 4+ Years
CTC: up to 6 LPA
Key Responsibilities:
· Act as the first point of contact for incoming customer leads and inquiries.
· Conduct product presentations, site walkthroughs, and client meetings.
· Understand customer needs and tailor solutions accordingly.
· Coordinate with the sales and marketing teams to ensure seamless lead handovers.
· Maintain updated records of client interactions and follow-ups in CRM.
Key Requirements:
· Languages: Fluency in Marathi, Hindi, and English is mandatory.
· Experience: Minimum 4 years of pre-sales experience in a reputed organization.
· Industry: Preference for candidates from real estate or financial services (e.g., American Express, banking, insurance).
· Location: Willingness to work full-time from the Songbirds Sales Office.
· Strong interpersonal skills with a customer-first mindset.
· Self-motivated, goal-oriented, and excellent in follow-up and communication.
- Candidates with good experience with SDLC
- Minimum 3+ years of hard core coding experience is mandatory
- Excellent hands on coding in Java, J2EE, Spring, Struts
Job Description:
● Event Manager will ensure Manager availability to the sales team. He will be responsible for
enquiry generation and nurturing enquiries into leads.
● Event Manager will plan the calendar along with City head and central leadership and get sign-off
on budgets.
● Tie-ups with colleges to conduct seminars and workshops
● Conduct seminars/workshops along with City head for govt exams and skills
● Canopy and counseling activities in colleges to generate enquiry
● Flyer distribution and enquiry generation outside coaching centers, colleges and parks (local
high-student density areas)
● Source leads across city from various sources such as library/ book stores/ cyber cafes/
photocopiers.
● Create hooks for partnerships in lead sharing and conversion
● Local events for inquiry generation across high-student density areas
● New center launch and regular center activation for generating desired spikes in inquiries.
● Arrange common student workshops/ seminars for Managernurturing.
● Create hooks for ensuring students visit centers for improved conversion
Eligibility Criteria:
● Should have extensive experience in school/ college partnerships, conducting seminars and
small-scale events, Managergeneration activities
● Should have 5+ years of experience in the EdTech industry
● Should have led 5+ member teams in lead generation activities in other EdTech companies
● Should be presentable to do college tie-ups and carry the Testbook brand
● Must have prior experience as he/she will be running as soon as he/she is onboarded
What is the culture like:
● Team of 8 marketing executives (all juniors)
● Should be ok to work odd hours and put in 100% effort
• Design, build, and maintain scalable applications using Python.
• Contribute to the entire implementation process including driving the definition of improvements
based on business need and architectural improvements.
• Act as a subject matter expert for Application Software developers and Engineers.
• Handle server-side code for a production platform and contribute to new features
To be the right fit, you'll need:
• More than 4+ years of experience as a software developer in Python, with knowledge of at least one Python web framework such as Django, Flask, etc.
• Good understanding of common design patterns and architecture principles to design reliable and Scalable applications
• Strong communication skills
• Knowledge of databases line NoSQL or MongoDB
• Good to have AWS and Docker or Web services
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
Minimum qualifications:
- Bachelor’s degree
Responsibilities:
- Assess go-to-market readiness, identify gaps in preparedness, and build plans to perform annual goals successfully.
- Work with teams to identify, qualify, and prioritize coverage for business opportunities. Participate in opportunity review meetings to provide insight into how to secure the technical win best.
- Maintain customer satisfaction.
- Resolve product problems affecting customer satisfaction.
- Build trust with customers and influential relationships.
Location: Pune
• Angular developer (3 - 5 years of experience)
• Should have expert level knowledge to Design, Develop and test Web Apps with Angular versions 6 and above.
• Primary Skills – Angular6+, HTML, CSS3, JavaScript.
• Node JS as backend will be advantage
• Knowledge of Mongo, MySql will be advantage
• Highly skilled at front-end engineering using Object-Oriented JavaScript, TypeScript, various JavaScript,TypeScript patterns and frameworks.
• Should have experience in publishing and consuming Services using REST API
• Excellent time-management, multi-tasking, and communication skills. Capable of handling multiple projects and related complexities at the same time.
• Compensation - As per industry standards.
• Joining – at earliest.



