11+ Hardware installation Jobs in Kochi (Cochin) | Hardware installation Job openings in Kochi (Cochin)

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

·      A thoroughly experienced OMS resource with preference to Blue Yonder OMS and good exposure in building custom microservices as extension points to OMS possessing good cloud knowledge.

·      Extensive backend development knowledge with core Java/J2EE and Microservice based event driven architecture with a cloud based architecture (preferably AWS)

·      Should be cognizant of key integrations undertaken in eCommerce and associated downstream subsystems which should include but not limited to different Search frameworks, Payment gateways, Product Lifecycle Management Systems, Loyalty platforms, Recommendation engines, Promotion frameworks etc.

·      Recommend someone having a good knowledge of integrations with downstream eCommerce systems like OMS, Store Systems, ERP etc.

·      Any additional knowledge on OMS and Store domains will be additional advantage.

·      Experience in Service Oriented Architecture - Developing/securely exposing/consuming Web Services – RESTful and integrating headless applications.

·      Should be able to understand system end-end, maintain application and troubleshoot issues.

·      Good understanding of Data Structures and Entity models.

·      Should have understanding of building, deploying and maintaining server based as well as serverless applications on cloud, preferably AWS.

·      Expertise in integrating synchronously and asynchronously with third party web services.

·      Good to have concrete knowledge of AWS Lambda functions, API Gateway, AWS.

·      CloudWatch, SQS, SNS, Event bridge, Kinesis, Secret Manager, S3 storage, server architectural models etc.

·      Knowledge on any major eCommerce / OMS platforms will have added advantage.

·      Must have a working knowledge of Production Application Support.

·      Good knowledge of Agile methodology, CI/CD pipelines, code repo and branching strategies preferably with GitHub or Bitbucket.

·      Good knowledge of observability tools like NewRelic , DataDog, Graphana, Splunk etc. with knowledge on configuring new reports, proactive alert settings, monitoring KPIs etc.

·      Should have a fairly good understanding of L3 support processes, roles and responsibilities.

·      Should work closely with counterparts in L1/L2 teams to monitor, analyze and expedite issue resolutions, reduce stereoptypes, automate SoPs or find avenues for the same by being proactive.

Should be flexible to work with overlap with some part of onsite (PST) hours as part of various client meetings and hand offs with Alo client leadership team

Key Responsibilities

• Design and architect robust, scalable, and secure software solutions.

• Providing technical advice by evaluating new technologies and products to determine feasibility and desirability of the current business environment and to detect critical deficiencies and recommend

solutions.

• Supervising and reviewing technology diagnosis and assessment activities.

• Working with the project managers to define the scope and cost estimation.

• Collaborate closely with product managers, developers, and stakeholders to align technical solutions with business objectives.

• Provide leadership and mentorship to the development team, fostering a culture of innovation and excellence.

• Evaluate and recommend tools, technologies, and frameworks to optimize product performance and development.

• Oversee the end-to-end technical implementation of projects, ensuring high-quality deliverables within defined timelines.

• Establish the best practices for software development, deployment, and maintenance.

• Stay updated on emerging trends in software architecture and maritime technology to integrate industry best practices.

Required Skills and Qualifications

• Bachelor’s or master’s degree in computer science, Engineering, or a related field.

• Proven experience (8+ years) in software architecture and design with a focus on Python

• Strong proficiency in web-based application development and cloud computing technologies.

• Expertise in modern architecture frameworks, microservices, and RESTful API design.

• Excellent communication and interpersonal skills, with the ability to convey technical concepts to

non-technical stakeholders.

• Strong problem-solving skills and a proactive approach to addressing challenges.

Skills- .net, asp.net, SPFX, MVC, API, SQL, angular, javascript, jquery, devops, sharepoint, .net core, GitHub, agile, Angular JS, .net framework

Location: Chennai, Bangalore, Kochi, Coimbatore, Hyderbad

Requirement:

We are looking for dotnet developer with the skillset of

1. Dot Net. Sharepoint Online, SPFX (3-6yrs exp)
2. Dot Net. Sharepoint Online, SPFX, Knowledge Management, Power BI(6-9yrs exp)
3. Dot Net, SQL(3-6yrs exp)
4. Dotnet framework, Asp.Net, C#.Net, SQL Server(3-6yrs exp)
5. .net, SQL, Angular(3-6yrs exp)
6. MVC .net,.Net core,API & SQL Server,Angular,Agular JS(3-6yrs exp)
7. .Net, ASP .Net, MS SQL Server, Agile, GitHub, ADO(3-6yrs exp)
8. ASP.Net, javascript, J query(3-9yrs exp)
9. MVC.Net, SQL, Jquery, DevOps, GitHub(3-6yrs exp)

• Performs implementation of high level design and specifications.
• Develops low level design, class diagrams, flow charts.
• Performs Unit testing of individually developed components and fix errors, if any
• Assist in preparation of design, technical reference & operational documentation, packaging document in collaboration with the Lead.
• Strives for technology innovation in terms of exploring new and efficient ways of writing code
• Is responsible for writing simple, reusable code by following coding standards
• Ensure proper documentation of implementation and reviews.
• Ensure timely follow ups and escalations with leads with respect to any process gaps/risks/impediments.

Hi,

Requirements:

>5+ years of IT experience in the development of scalable consumer-facing digital solutions (consumer websites, web applications, mobile sites etc) in HTML, CSS3 and JavaScript framework is required

>Strong understanding of semantic HTML/HTML5, CSS/CSS3.
>Experience in frameworks like Bootstrap, Foundation and CSS preprocessors like SASS and LESS.
>Strong knowledge of JS-based build tools like Grunt, Gulp, and Webpack
>Experience in javaScript with a good grasp of advanced JavaScript-based Vue JS, React JS and Angular JS
>Experience with implementing SVG animations and expertise in GreenSock(GSAP) will be an add on qualification.
>Proficient understanding of code versioning tools, such as Git
>Knowledge of HTML5 responsive email development is desirable.

>A Bachelors of Computer Science or a related field is required

 Soft Skills:

> Quality driven and extremely detail-oriented
> Strong work ethic
> Communicates clearly, effectively, and quickly - both verbally and written
>Ability and willingness to continuously learn, explore and master emerging technologies.

B2B Sales Executive

Sales

• Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide free fruits & vegetables directly sourced from our farmers. We are an omni channel platform having both offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.
•  We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmer's produce, a movement that is uplifting the farmer community
• Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.
•  We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer obsessed, be it our end user, farmer, vendor or even our internal community.

• To build an effective long-term relationship with the customers and perform sets of sales activities to help the organization run effectively, efficiently, and in support of business strategies and objectives.

RESPONSIBILITY

• Achieve forecasted sales goals
• Manage the sales pipeline and source leads
• Plan and execute sales activities that will ensure sales growth objectives.
• Be able to properly demonstrate the features and benefits of Company instrumentation to customers.
• Set demo session with the potential customer to convert
• Meet customer requirements (responsive, schedule conscious, etc) and maintain relationship
• Provide forecasts, reports, marketing intelligence, and information
• Attend and represent the Company at local exhibitions and meetings.
• On-board customers and keep the communication alive
• Contributes to team effort by accomplishing related results as needed

REQUIREMENTS

• Bachelor's in marketing, business or equivalent
• 1+ years in sales, telecom, broad band, hotels ( oyo )
• Excellent communication and presentation skills
• Solid knowledge of Sales management and b2b sales pipeline management
• Familiarity with analytical, productivity, and reporting tools such as MS Office, Asana, Slack, LinkedIn, PBI, etc...
• Fluency in English,Malayalam is required

Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide-free fruits & vegetables directly sourced from our farmers. We are an omnichannel platform having both an offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit-level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmers' produce, a movement that is uplifting the farmer community. Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.

As a Customer Retention & Market Automation Specialist, you will play a key role in driving & growing our mobile app & website’s engagement and retention metrics. You will run various messaging experiments on multiple channels like notifications, SMS, Email, Whatsapp.

Our ideal candidate will have strong analytical and problem solving skills, led or managed teams, and have understanding of engagement tools like Moengage, Clevertap or Webengage. We love people who are humble and collaborative with hunger for excellence.

Responsibilities:

• Create omni-channel (push notifications, Whatsapp, In-app prompts, SMS, Email etc) marketing campaigns & journeys based on different user segments to drive user acquisition, activation, engagement & retention.

• Define AARRR KPIs and Optimize them with Moengage multi-channel journeys by continuously performing A/B tests. Drive increased engagement & retention.

• Be responsible for and own execution, monitoring and measurement of marketing campaigns and their success. Collaborate with designers & Content creators to get graphic/text content.

• Compile regular reports of campaign performance and results, collaborate with analyst to monitor and review past campaigns and journeys.

• Improve new campaigns using data and feedback from existing and previous projects.

• Create detailed and diverse user-segments to identify high, medium & low activity cohorts. 

• Create communication & content strategies to increase the size of high-activity cohorts.

• Analyze website & mobile traffic, create user journeys & campaigns to enable cross-channel product experience and marketing.

Qualification & Requirements:

• Bachelor’s Degree in Computer Science, Engineering or any other related field.

• 1+ years of experience in creating mobile/web application journeys & campaigns on tools like moengage, clevertap etc.

• In-depth knowledge & hands on experience of digital analytics software like Zoho Page Sense, Google Analytics, CleverTap, Branch, Firebase, Facebook Analytics.

• Excellent copy writing skills to produce high quality copies for marketing campaigns and journeys.

Soft Skills:

• Ability to prioritize and manage multiple milestones and projects efficiently.

• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.

Detail oriented, advanced problem solving skills with customer-centric approach

• Ensuring proper legal compliances under the Companies Act and other enactments within mandated time
• Independently convening the Board/ Committee meetings including preparation of agenda, minutes and other allied matters.
• Liaising with Advocates for handling of legal issues.
• Liaising with other departments within the Company for day to day work.
• Liaising with RTA, Auditors and other external agencies as and when needed.
• Handling of all Annual General Meeting related work including the preparation of Annual Report.