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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Reflection Info syatem
5 days orking
Please find our office locations:
- Thiruvananthapuram- Carnival Building, Technopark, Kariyavattom
- Kochi - 5th Floor, Tower A, Prestige Cyber Greens, SmartCity, Kakkanad,Kochi
Note :
- For the Senior .NET Developer the candidate must mandatorily visit the Trivandrum or Kochi office twice a month.
Details Job Description
Candidates with 8+ years of experience in IT industry and with strong .Net/.Net Core/Azure Cloud Service/ Azure DevOps. This is a client facing role and hence should have strong communication skills. This is for a US client, and the resource should be hands-on - experience in coding and Azure Cloud.
Working hours - 8 hours, with 4 hours of overlap during EST Time zone. (12 PM - 9 PM) This overlap hours is mandatory as meetings happen during this overlap hours.
Responsibilities
Design, develop, enhance, document, and maintain robust applications using .NET Core 6/8+, C#, REST APIs, T-SQL, and modern JavaScript/jQuery
Integrate and support third-party APIs and external services
Collaborate across cross-functional teams to deliver scalable solutions across the full technology stack
Identify, prioritize, and execute tasks throughout the Software Development Life Cycle (SDLC)
Participate in Agile/Scrum ceremonies and manage tasks using Jira
Understand technical priorities, architectural dependencies, risks, and implementation challenges
Troubleshoot, debug, and optimize existing solutions with a strong focus on performance and reliability.
Primary Skills
8+ years of hands-on development experience with:
C#, .NET Core 6/8+, Entity Framework / EF Core
JavaScript, jQuery, REST APIs
Expertise in MS SQL Server, including:
Complex SQL queries, Stored Procedures, Views, Functions, Packages, Cursors, Tables, and Object Types
Skilled in unit testing with XUnit, MSTest
Strong in software design patterns, system architecture, and scalable solution design
Ability to lead and inspire teams through clear communication, technical mentorship, and ownership
Strong problem-solving and debugging capabilities
Ability to write reusable, testable, and efficient code
Develop and maintain frameworks and shared libraries to support large-scale applications
Excellent technical documentation, communication, and leadership skills
Microservices and Service-Oriented Architecture (SOA)
Experience in API Integrations
2+ years of hands with Azure Cloud Services, including:
Azure Functions
Azure Durable Functions
Azure Service Bus, Event Grid, Storage Queues
Blob Storage, Azure Key Vault, SQL Azure
Application Insights, Azure Monitoring.
Secondary Skills
Familiarity with AngularJS, ReactJS, and other front-end frameworks
Experience with Azure API Management (APIM)
Knowledge of Azure Containerization and Orchestration (e.g., AKS/Kubernetes)
Experience with Azure Data Factory (ADF) and Logic Apps
Exposure to Application Support and operational monitoring
Azure DevOps - CI/CD pipelines (Classic / YAML).
Certifications Required (IF Any)
Microsoft Certified: Azure Fundamentals
Microsoft Certified: Azure Developer Associate
Other relevant certifications in Azure, .NET, or Cloud technologies.
Fashion Consultant
Assistant Store Manager
Store Manager
Location : Kochi
Experience in Apparel Industry
.
- Must be from South India namely Bengaluru, Chennai, Kochi
- Proficiency in economics, accounting, financial statements and/or statistics
- Understanding of financial risk management strategies
- Knowledge of Capital Markets + Third-party investment products like Mutual Funds, PE, Bonds, PMS, AIF and Structured products Very strong communication & presentation skills.
- Must have good existing HNI / Ultra HNI client relationships in the market. - Must be a self-starter, proactive passionate & target oriented.
- Must possess strong networking & relationship building skills.
- Must be able to transfer his existing clients to Incred from his old company
- Must have handled an average client net worth of 4Cr to 5 Cr
- Should come with a team of 5, AUM of 100Cr & above
• Minimum 4+ years of years
• Experience in designing, developing, and maintain backend services using C# 12 and .NET 8 or .NET 9
• Experience in building and operating cloud native and serverless applications on AWS
• Experience in developing and integrating services using AWS lambda, API Gateway , dynamo DB, Eventbridge, CloudWatch, SQS, SNS, Kinesis, Secret Manager, S3 storage, server architectural models etc.
Experience in integrating services using AWS SDK
• Should be cognizant of the OMS paradigms including Inventory Management, Inventory publish, supply feed processing, control mechanisms, ATP publish, Order Orchestration, workflow set up and customizations, integrations with tax, AVS, payment engines, sourcing algorithms and managing reservations with back orders, schedule mechanisms, flash sales management etc.
• Should have a decent End to End knowledge of various Commerce subsystems which include Storefront, Core Commerce back end, Post Purchase processing, OMS, Store / Warehouse Management processes, Supply Chain and Logistic processes. This is to ascertain candidates knowhow on the overall Retail landscape of any customer.
• Strong knowledge in Querying in Oracle DB and SQL Server
• Able to read, write and manage PLSQL procedures in oracle.
• Strong debugging, performance tuning and problem solving skills
• Experience with event driven and micro services architectures
We are seeking a skilled and experienced Senior Salesforce Developer to manage our
Salesforce Sales applications. The ideal candidate will possess a deep understanding of
Salesforce functionalities, including Lightning web component development, API principles,
and integration architecture. This role involves collaborating with cross-functional teams,
implementing tailored solutions, and ensuring compliance with industry best practices while
delivering high-quality Salesforce implementations.
Key Responsibilities:
• Solution Design and Implementation: Design, build, and deliver tailored solutions using
Salesforce and related technologies to meet business needs.
• Administration and Maintenance: Provide daily administration, troubleshooting, and
maintenance for the connected Salesforce platform.
• Custom Development: Develop using Lightning web components and maintain custom
solutions in Salesforce Lightning.
• Testing and Reporting: Support build-out of reports and dashboards, ensuring data accuracy
and integrity.
• Documentation and Standards: Provide technical specifications and maintain
comprehensive documentation, adhering to security and organizational standards.
• Collaboration: Work with development teams to design and deploy Salesforce applications,
integrating with other platforms as required.
• Compliance and Architecture: Ensure all solutions align with Salesforce best practices,
enterprise architecture frameworks, and governance models. Primary Skills: • Expertise in
Salesforce platform functionalities, including Lightning framework, Sales Cloud, and Service
Cloud.
• Proficiency in REST API principles and API development, deployment, and governance. •
Strong understanding of system and data integration architecture and relational databases
(MySQL, SQL Server, Oracle, etc.).
• Knowledge of software development methodologies (Agile, Waterfall). Secondary Skills:
• Experience with Oracle CRM tools like Eloqua or Fusion Sales and Service (preferred). •
Salesforce certifications (e.g., Admin, Sales or Service Cloud Consultant).
Qualifications: • Bachelor’s degree in Engineering or a related field.
• 4+ years of experience in Salesforce implementation and managing a team.
• Proven knowledge of Salesforce architectural concepts and functional roles.
• Strong communication, problem-solving, and analytical skills
Job Summary
We are seeking a dedicated and enthusiastic Female Student Advisor to join our team. The candidate will counsel students on overseas education opportunities or domestic study options, guide them through the admission process, and support them in selecting suitable courses and institutions.
Key Responsibilities
- Provide counseling to students regarding study options abroad or within the country.
- Guide students through the application, documentation, and admission processes.
- Maintain updated knowledge of international universities, courses, and visa procedures.
- Handle inquiries through calls, walk-ins, and online platforms.
- Maintain student records and follow up consistently to convert leads into admissions.
- Participate in seminars, events, and promotional activities as required.
- Achieve monthly counseling and conversion targets.
Required Qualifications & Skills
- Minimum 1 year of experience in overseas education counseling or domestic student counseling/sales.
- Strong communication and interpersonal skills.
- Ability to manage time, handle multiple tasks, and meet targets.
- Knowledge of international education systems (for overseas counseling applicants).
- Positive attitude, professional appearance, and strong customer-service mindset.
Salary Structure
- Overseas Student Counselor (1+ year experience):
- ₹25,000 – ₹30,000 per month (based on experience and countries handled)
- Sales Experience- Academic Counselor (1+ year):
- ₹20,000 – ₹25,000 per month (Training will be provided)
Additional incentives may be provided based on performance.
Overview:
We are hiring for multiple positions at our apparel retail store, suitable for both freshers and experienced store managers. If you have a passion for fashion, love interacting with customers, and want to grow in the retail industry, we’d love to hear from you.
Open Roles:
- Fashion Consultant (Fresher): Assist customers, provide styling advice, maintain store displays, and support daily sales.
- Store Manager: Lead the team, manage store operations, achieve sales targets, and ensure an excellent customer experience.
Requirements:
- For Fashion Consultant: Graduate, good communication skills, and customer-friendly attitude.
- For Store Manager: 3+ years of retail experience with team handling and target achievement skills.
- BE/ B.Tech/ MCA/ BCA
- Strong organizational and project management skills.
- Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
- Familiarity with JavaScript frameworks such as Angular JS, React
- Familiarity with database technology such as MySQL, Oracle, and MongoDB.
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to detail.
Responsibilities:
- Writing clean, high-quality, high-performance, maintainable code
- Develop and support software including applications, database integration, interfaces, and new functionality enhancements
- Responsible for the product development and maintenance
- Analyze and resolve performance bottlenecks
Requirements:
- A self-motivated, multi-tasker, and demonstrated team-player.
- 3+ Years of experience in Web Application Development
- Should excel in working with large-scale applications and frameworks
- Expert in Programming using Angular 8/10/11, Web API
- Should have knowledge in Relational and Non-Relational databases (NO SQL).
- Strong knowledge of SDLC methodologies – Agile/Scrum
- Very good development skills in front end technologies/javascript libraries like angular etc.
- Good understanding of Object-Oriented Programming, Design Concepts & Unit Testing
- Good understanding of Web Security Concepts
Job Profile - We are in search of a smart and highly motivated project manager with 5+ years of experience in the IT industry, who can effectively coordinate our internal resources and the third parties for the flawless execution of projects.
Skills and Qualifications
- Bachelor's degree in computer science, business, or a related field, with at least 2 years of experience in project management and related areas.
- Excellent client-facing and internal communication skills.
- Proficiency in project management tools and methodologies.
- Ability to delegate and allocate responsibilities efficiently to manage projects end to end.
- Resource management skills and ability to handle complex / sensitive issues
- Solid organizational skills including attention to detail and multi-tasking skills
- Project Management Professional (PMP) certification is preferred.
- Awareness about the latest technologies for product development and execution.
Roles and Responsibilities
- Manage project work in alignment with the Statement of Work (SOW) obligations and ensure accurate team reporting.
- Develop and manage a detailed project schedule and work plan with proper cost and time estimates.
- Ensure that all projects/releases are delivered on-time within the scope to attain customer satisfaction.
- Meet with client teams and gather requirements, conduct regular team meetings and track project progress.
- Ensure teams follow the correct procedures, policies and documentation requirements across project phases.
- Build and structure project teams to ensure maximum performance.





