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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Manual Tester with Airlines Cargo domain experience
• Experience: 5–12 Years
• Locations: Chennai, Bangalore, Trivandrum, Cochin
• Notice Period: Immediate to <30 days
Skillset and Responsibilities of Agile QA
Skillset:
• Experienced test analyst or consultant with 6-10 years of experience in software testing
• Robust knowledge and prior experience in Airline Cargo domain
• Prior work experience in Agile scrum or SAFe
• Experience in requirement understanding and user story grooming
• Ability to understand the functionality of the application under test
• Testing Tools: Microfocus ALM, JIRA, ReadyAPI, Enterprise Architect
• Prior experience in backend service testing with ReadyAPI or Postman, API debugging/root cause analysis
• Working knowledge of microservice architecture and cloud database
• Working knowledge of CI/CD pipeline (GIT etc)
• Working experience in defect management process and tools
• Working knowledge or experience in automation tools (Cypress, Selenium) will be nice to have
Responsibilities:
• Define the functional and technical approach to the implementation of the tests
• Help estimate the scope and size of the testing effort for each user story/product backlog within the PI Planning
• Analyze user stories and design/develop Test Models and Test cases
• Review test model and test cases with BA / Product Owner
• Develop backend test suites in readyAPI for user story testing
• Identify frontend regression test cases and handover to TA team for automation
• Develop and maintain automated test suites for microservices
• Execute automated backend regression test suites in pipeline for iterations and PROD releases
• Analyze of test results, defect logging and retest
• Work closely with developers to assess and advise on testability
• Test throughout the sprint
• Work collaboratively and productively with the product owner /Business owner and the customer to form acceptance criteria, Help to define definition of done (DoD)
• Present tested feature within iteration reviews and system demos
• Attend and actively participate in PI Plannings
• Participate all sprint planning , pre- and post sprint release ceremonies
• Meet with developers and BAs for short hand-off demonstrations and share the iteration demos with the devs
• Attend sprint retrospectives and ART retrospectives
• Help in Determining and advising which tests should be automated at which layer
• Help the developers or the TA team in writing automated tests and analyze the results of the automated tests
Primary Skills – SDA, DNAC, Cisco ISE, Routing and switching and Troubleshooting NAC, 802.1x, Supplicant configuration,
Switching Skills- IOS upgrade, SNMP, VLAN, STP, VSL
Routing Skills-OSPF, BGP, ISIS
Network Monitoring Tools- Cisco Prime (Integration, monitoring, and troubleshooting)
- Must have hands on experience in Implementing NAC,802.1x (Wired & Wireless)
- Strong knowledge on CAMPUS LAN Architecture and implementation
- Hands on experience in Routing, Switching, Cisco SDA, DNAC, Cisco ISE, Assurance
- Working experience in Cisco prime infra, Monitoring, Integration and Heat map generation
- Should have detailed technical understanding, troubleshooting of STP protocols (STP, PVST, RSTP, MSTP)
- Perform IOS upgrades on Switches and WLCs
- Troubleshoot skills on Quality of Service, Multicast and HSRP, Dot1x protocols, IPSLA
- Troubleshooting skills on Cisco VSS, VSL and stacking technologies
- Should have detailed technical understanding, troubleshooting and support of, Routing protocols (OSPF, BGP), MPLS in an enterprise environment.
- Perform root cause and troubleshoot network outages
- Should be proficient in Wireless technology, implementation, and troubleshooting
- Deliver reports on the actions performed.
- Hands-on experience with the networking products Like Cisco 6800, 9500,9400,9300, 3800, 2960x and 3650 switches. Juniper EX8200,EX4200,EX3300 and EX2200 switches
- Strong ability to troubleshoot complex network issues and Identify, diagnose, and resolve different types of network problems.
Secondary Skills –
- CCNP Certification
- Project Management: Managing individual network projects within the scope of the Network Team
- Excellent technical and business communication skills, both oral and written
Interview & Work Location: Kochi, Coimbatore
Experience- 3-5 years
Notice Period - immediate to 30 Days
Who we are;
Orion delivers game changing business transformation & digital product development with agility at scale. With a maturity and scale of 25+ years in the industry, Orion has 6200 + associates working across 12 major delivery centers across the globe! Follow us on the links below to know more!
Key Accountability;
• Performs implementation of high level design and specifications.
• Develops low level design, class diagrams, flow charts.
• Performs Unit testing of individually developed components and fix errors, if any.
• Assist in preparation of design, technical reference & operational documentation, packaging document in collaboration with the Lead.
• Strives for technology innovation in terms of exploring new and efficient ways of writing code.
• Is responsible for writing simple, reusable code by following coding standards.
• Ensure proper documentation of implementation and reviews.
• Ensure timely follow ups and escalations with leads with respect to any process gaps/risks/impediments.
Key Competencies;
• Strong knowledge of .netcore, SQL Server, Angular 6+
• Basic understanding of Azure Cloud and Azure functions
• Fair understanding of object-oriented programming (OOP)
• Fair understanding of WCF / Web Services / JQuery / CSS / Ajax/HTML 5/ JavaScript.
• Fair understanding of Entity Framework.
• Knowledge of design patterns will be an added advantage.
• Clear communication skills are of high importance
• Ability to quickly learn new concepts and software is necessary
• Candidate should be a self-motivated, independent, detail oriented, responsible team player and exhibit
• exceptional relationship management skills
• Passionate about building high-quality systems with software implementation best practices
Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).
Benefits:
• Competitive salary and performance-based incentives.
• Flexible work environment (Remote/Hybrid options available).
• Health insurance and other perks.
• Learning and development opportunities.
• Collaborative and innovative work culture.


Key Responsibilities:
● Design, develop, and maintain applications using .NET Core, ensuring optimal
performance and scalability.
● Write clean, maintainable, and efficient code, adhering to coding standards and best
practices.
● Diagnose and resolve technical issues, optimizing applications for maximum speed and
scalability.
Technical Skills:
● Proficiency in .NET Core,C#,Web API,EF,LINQ and related technologies.
● Experience in developing applications using microservice architecture
● Experience with cloud platforms
● Familiarity with front-end technologies (e.g., Angular, React) is a plus.
● Knowledge of version control systems like Git.
● Demonstrated proficiency in database design and the ability to write complex queries
● Proven experience in leading development teams and driving technical initiatives.
Roles & Responsibilities
- Understanding the non-functional requirements from business.
- Analyzing the critical business scenarios.
- Analyzing the service level agreement objectives.
- Developing the test scripts.
- Enhancing the scripts by creating/implementing. ...
- Designing workload model.
- Test Execution.


.Net Core Developer
Experience 2+ Yrs in .Net Core/C# Responsibilities Responsible for designing and developing REST APIs using .Net Core Framework and C#. Create high-performance REST APIs for financial applications. Qualifications B.Tech/BE or MCA – May be relaxed in the case of experienced candidates.
Experience At least 2+ Years of experience as .Net Core Developer Proficient in .Net Core and C# Excellent knowledge in developing REST APIs and Entity Framework Knowledge and experience in writing SQL, SPs, and Triggers Sound knowledge in MVC frameworks and databases. Good project management skills. Good communications skills A good team player
Salary 2 -8 LPA

Your job responsibilities include
· Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
· Reviewing technical requirements and adapting those into a http://force.com/" target="_blank">Force.com application.
· Communicating with end-users to fully understand client expectations.
· Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.
· Requirement analysis, database design, coding, testing, implementation, and maintenance of Salesforce and associated software applications.
· Managing technical delivery of integrations and custom extensions.
· Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution.
· Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.
· http://salesforce.com/" target="_blank">Salesforce.com setup, configuration, customization, data migration, and deployment of applications to http://force.com/" target="_blank">Force.com platform
· Guiding clients over technology, processes, and applications while updating them on regular project-related developments.
Who you are
· 3+ years of experience in http://force.com/" target="_blank">Force.com applications design, development, integration, AppExchange launch and support and minimum 6 months to 1 year of hands-on experience in Salesforce Lightning development.
· Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.
· Solid experience in Lightning component development and Salesforce customization.
· Convert business requirements into well-architected solutions that best leverage the http://salesforce.com/" target="_blank">Salesforce.com platform. Develop the technical Design, custom solution, and system design based on lightning platform
· Minimum of 6 months Lightning Component development experience.
· Minimum of 6 months experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.
· Minimum of 6 months experience with Lightning Design System framework.
· JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS
· Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.
· Implementing REST integration (http://salesforce.com/" target="_blank">Salesforce.com web services API, REST API, JSON, Apex, HTML)
· Being a Certified http://force.com/" target="_blank">Force.com Developer is a must, an Advanced Developer is highly desirable
· Strong knowledge of Agile methodology
· Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML
· Experience in SFDC customization, integration, and administration
· The ability to lead workshops and provide direction to your team members
· Excellent communication and presentation skills
Skills:- Salesforce, Salesforce Lightning, Integration, Salesforce Apex, and Visualforce.
Awaiting your response with an updated CV.
Thank You!
Job Description:
WLAN Linux Device Driver development (802.11ax preferred)
- WLAN Debugging
- WLAN Firmware development (802.11ac, 802.11n)
- Networking/Wireless Domain knowledge
- Hostapd, Supplicant
- Cross compiling/porting experience
- Performance optimization & Firmware enhancements
Must have Skills:
- 1-10 years of experience in Embedded Software Design, Implementation and testing
- Good knowledge of C or C++
- Basic knowledge in Scripting (Shell, Perl or Python)
- Proficiency in Problem Solving and Debugging skills
- Excellent team working skills
- Experience with version control e.g. GIT
- Basic experience of working in Linux OS
- Network Drivers
- WLAN Protocol Knowledge – 11n, 11ac
- WLAN Linux Device Drivers
- Hostpad, Supplicant
- WLAN Debugging
- Fluent in English
Desired Candidate Details:
- Design, development, and maintenance
- WLAN Stack development and debugging
- Feature Enhancements, Applications, Tools for SDKs
- Basic module level unit testing, System testing
- Providing support to technical documentation team and field application engineers
- Close collaboration with the Chipset Vendor on the Software Development
- Participations in the Product design and Software Design Documentation – High level / Module level / Low level design
- Troubleshooting software and architectural issues
We are looking for a seasoned Wireless LAN Software Engineer to join our Wireless & Networking team in Chennai, Pollachi, Kochi (Cochin), Gurugram, Manesar, Bengaluru (Bangalore). The candidate must be an experienced Engineer and a good team player, who will work on Wireless software solutions which will enable us to develop the products for our customers quickly with industry leading quality. Working with Embedded Software in agile development projects, you will be responsible for creating and maintaining software of Wireless Access Point and Router Products including Module design, Development, JIRA Updates and Unit testing of the Software that is meeting industry standards, creating demos of the solution and customer support.