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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Job Summary
We are looking for a skilled Data Engineer with 4+ years of experience in Python, SQL, and Power BI. The candidate will be responsible for building and maintaining data pipelines, transforming and analyzing data, and developing dashboards to support business decision-making.
Key Responsibilities
- Design, develop, and maintain scalable ETL/ELT data pipelines.
- Extract, transform, and load data from multiple sources using Python and SQL.
- Develop and optimize complex SQL queries, stored procedures, and database objects.
- Create interactive dashboards and reports using Power BI.
- Ensure data quality, integrity, and consistency across systems.
- Collaborate with business stakeholders to gather reporting and analytics requirements.
- Monitor and troubleshoot data pipeline and reporting issues.
- Perform data validation, testing, and performance tuning.
- Document data processes, workflows, and technical specifications.
Required Skills
- 4+ years of experience in Data Engineering or related roles.
- Strong proficiency in Python (Pandas, NumPy, ETL scripting).
- Strong hands-on experience with SQL (query optimization, joins, stored procedures).
- Experience with Power BI (DAX, Power Query, dashboard development).
- Knowledge of ETL/ELT processes and data warehousing concepts.
- Experience working with relational databases such as SQL Server, PostgreSQL, MySQL, or Oracle.
- Understanding of data modeling and database design principles.
- Experience with version control tools such as Git.
Preferred Skills
- Experience with cloud platforms such as Azure, AWS, or GCP.
- Knowledge of data integration tools like Azure Data Factory, SSIS, Airflow, or Informatica.
- Familiarity with Databricks, Spark, or big data technologies.
- Understanding of CI/CD and DevOps practices.
- Experience with REST APIs and data integration.
• Minimum 4+ years of years
• Experience in designing, developing, and maintain backend services using C# 12 and .NET 8 or .NET 9
• Experience in building and operating cloud native and serverless applications on AWS
• Experience in developing and integrating services using AWS lambda, API Gateway , dynamo DB, Eventbridge, CloudWatch, SQS, SNS, Kinesis, Secret Manager, S3 storage, server architectural models etc.
Experience in integrating services using AWS SDK
• Should be cognizant of the OMS paradigms including Inventory Management, Inventory publish, supply feed processing, control mechanisms, ATP publish, Order Orchestration, workflow set up and customizations, integrations with tax, AVS, payment engines, sourcing algorithms and managing reservations with back orders, schedule mechanisms, flash sales management etc.
• Should have a decent End to End knowledge of various Commerce subsystems which include Storefront, Core Commerce back end, Post Purchase processing, OMS, Store / Warehouse Management processes, Supply Chain and Logistic processes. This is to ascertain candidates knowhow on the overall Retail landscape of any customer.
• Strong knowledge in Querying in Oracle DB and SQL Server
• Able to read, write and manage PLSQL procedures in oracle.
• Strong debugging, performance tuning and problem solving skills
• Experience with event driven and micro services architectures
We are looking for an experienced Business Development Executive with a background in the EdTech industry. The ideal candidate should be comfortable with field visits and have strong relationship-building skills.
Key Responsibilities:
- Identify and develop new business opportunities in the EdTech sector
- Conduct field visits to meet clients, institutions, and partners
- Build and maintain strong customer relationships
- Present product demos and explain solutions to prospective clients
- Achieve sales targets and contribute to business growth
Requirements:
- Experience in the EdTech industry (mandatory)
- Willingness to travel and perform regular field visits
- Strong communication and presentation skills
- Ability to work independently and meet targets
Job Title: Area Sales Manager – B2B School Sales
Location: Thrissur & Cochin, Kerala
Experience: 1 to 4 years
Salary: ₹3.5 – ₹4 LPA
Industry: Education / EdTech / B2B Sales
Employment Type: Full-Time
Job Summary:
We are looking for a highly motivated and energetic Area Sales Manager to drive B2B sales in the school segment across Thrissur and Cochin. The ideal candidate will be responsible for developing new business opportunities, maintaining strong relationships with school decision-makers, and achieving sales targets.
Key Responsibilities:
- Identify and onboard new schools in the assigned territory (Thrissur & Cochin).
- Build and maintain strong relationships with principals, school management, and key decision-makers.
- Pitch educational products/services to schools and ensure timely closures.
- Achieve monthly and quarterly sales targets.
- Conduct product demos and training sessions for clients.
- Work closely with the marketing and operations team to ensure seamless delivery and customer satisfaction.
- Monitor competition and market trends to strategize accordingly.
- Maintain accurate records of sales, client interactions, and follow-ups via CRM tools or reporting formats.
Required Skills & Qualifications:
- Bachelor's degree in any discipline (MBA is a plus).
- 1–4 years of experience in B2B sales, preferably in the education sector or similar.
- Prior experience in school sales will be a strong advantage.
- Excellent communication and interpersonal skills.
- Strong negotiation and presentation abilities.
- Self-driven and target-oriented.
- Willingness to travel locally within assigned areas (Thrissur & Cochin).
Benefits:
- Fixed salary: ₹3.5 – ₹4 LPA (based on experience and interview performance).
- Incentives based on sales performance.
- Travel reimbursement.
- Career growth opportunities in a fast-growing sector.
Responsible for the implementation and operations of all technology infrastructures which includes data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage, and related software and hardware
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Strategic Activities · Develop the overarching network architecture to enable smooth functioning of all Client's systems across the nation · Design the overall infrastructure strategy for Client, optimizing costs and value delivered · Provide periodic reports to the CDTO and senior leadership on network and infrastructure costs, implementation, adoption, etc. · Design and create policies pertaining to IT Asset Management, audits, service and maintenance of networks, software and hardware · Act as the custodian for all network and infrastructure related policies for the organization · Support team in negotiating competitive pricing for software licensing/purchase, hardware leasing/purchase, etc.; ensure IT assets purchases are within the budget
Infra & Network Architecture · Define, develop, and implement infrastructure optimization and evolution strategy · Identify and develop a strategy to mitigate risk and increase productivity · Develop the organization’s end-user technology vision and translate it into actionable goals · In partnership with IT leadership and cross-functional stakeholders, develop and implement strategic roadmaps for Client's digital architecture · Maintain a high level of strategic foresight by identifying customer and business needs, and adjusting departmental and team objectives accordingly · Identify future challenges in the end-user technology landscape and develop mitigation strategies Network Management · Overlook the management of the infrastructure, connectivity across our airport's network, all airport technology, and several mission-critical business support applications for hassle-free computing · Determine appropriate Network services and solutions for all business divisions · Head and manage the infrastructure network and security operation teams while maintaining the infrastructure and optimizing architecture security Cloud Services Management · Head and manage the infrastructure (System, Cloud) teams and security operation teams while maintaining the infrastructure and optimizing architecture security · Lead transitioning of the enterprise to a collection of shared infrastructure solutions (Azure, GCP and on-premises) including productivity suite, groupware, telephony, network, security-related solutions, and virtual server infrastructure Vendor Sourcing & Management · Manage relationships with various technology vendors and contract agreements to ensure technically and economically efficient products and services are provided Application Management · Ensure new infrastructure transitions are compliant with current applications, commercials involved in their upkeep, and overlook the future need of applications and their upgrades Team Management · Lead the technical team and head collaboration between Business Users and software providers to build infrastructure and network solutions · Support, nurture, and develop the team members’ skills in all infrastructure and network architecture innovation aspects |
- Skills Required for the role
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Strong Leadership capabilities |
Excellent Analytical and Delivery skills |
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Strong interpersonal and communication skills |
Solid understanding of key architecture concerns meeting cross-functional needs |
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Stakeholder management skills |
Strong Problem-Solving approach |
Requirements
Title: Senior Business Analyst
Job Location: Hyderabad, Chennai, Cochin, Bangalore, Delhi, Kolkata, Pune
Experience: 9+ years
Important Note: We are hiring for a Techno-Functional Business Analyst with background as a Developer (preferably Java or .Net). We are looking for a candidate who is expertise in providing business solutions.
Business Analysts conduct market analyses, analyzing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits
Essential Responsibilities:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Staying up to date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Understand the business requirements and documenting and translating into features / user stories.
- Ensure the system design is perfect as per the needs of the customer. Participating in functionality testing and user acceptance testing of the new features.
- Developing business artifacts in relate to the client business and conducting formal training sessions for the team.
- Acting as a coach on assigned projects and assignments; and providing business related direction and clarification to the developers and other project stakeholders.
- Develop a team culture where everyone thinks from end user perspective.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with clients, technicians, and managerial staff.
- Providing leadership, training, coaching, and guidance to junior staff.
- Allocating resources and maintaining cost efficiency.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Managing projects, developing project plans, and monitoring performance.
- Updating, implementing, and maintaining procedures.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.
Requirements:
- A bachelor’s degree in business or related field or an MBA.
- A minimum of 5 years of experience in business analysis or a related field.
- Should be from development background.
- should be a business solution expertise.
- Exceptional analytical and conceptual thinking skills.
- Insurance Domain experience is must.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Advanced technical skills.
- Excellent documentation skills.
- Fundamental analytical and conceptual thinking skills.
- Experience creating detailed reports and giving presentations.
Your job responsibilities include
· Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
· Reviewing technical requirements and adapting those into a http://force.com/" target="_blank">Force.com application.
· Communicating with end-users to fully understand client expectations.
· Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.
· Requirement analysis, database design, coding, testing, implementation, and maintenance of Salesforce and associated software applications.
· Managing technical delivery of integrations and custom extensions.
· Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution.
· Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.
· http://salesforce.com/" target="_blank">Salesforce.com setup, configuration, customization, data migration, and deployment of applications to http://force.com/" target="_blank">Force.com platform
· Guiding clients over technology, processes, and applications while updating them on regular project-related developments.
Who you are
· 3+ years of experience in http://force.com/" target="_blank">Force.com applications design, development, integration, AppExchange launch and support and minimum 6 months to 1 year of hands-on experience in Salesforce Lightning development.
· Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.
· Solid experience in Lightning component development and Salesforce customization.
· Convert business requirements into well-architected solutions that best leverage the http://salesforce.com/" target="_blank">Salesforce.com platform. Develop the technical Design, custom solution, and system design based on lightning platform
· Minimum of 6 months Lightning Component development experience.
· Minimum of 6 months experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.
· Minimum of 6 months experience with Lightning Design System framework.
· JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS
· Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.
· Implementing REST integration (http://salesforce.com/" target="_blank">Salesforce.com web services API, REST API, JSON, Apex, HTML)
· Being a Certified http://force.com/" target="_blank">Force.com Developer is a must, an Advanced Developer is highly desirable
· Strong knowledge of Agile methodology
· Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML
· Experience in SFDC customization, integration, and administration
· The ability to lead workshops and provide direction to your team members
· Excellent communication and presentation skills
Skills:- Salesforce, Salesforce Lightning, Integration, Salesforce Apex, and Visualforce.
Awaiting your response with an updated CV.
Thank You!
Mandatory Skills:
C#, dotnet core
Preferred Skills:
Good communication skill is mandatory.
Experience with Dot net with C#
Educational Qualifications:
- /MCA /B.Sc.
Software Knowledge Requirements:
- Experience in technologies like PHP (Code Ignitor or Laravel frameworks), Flutter, Java, HTML, CSS, Java Script, Node JS, Python, Rest API, XML/JSON
- Experience in WP CMS framework, Divi Page builder
- Build and Manage Cloud and non-Cloud hosting platforms
- Scheduling Backing up and restoration of Web sites and Domains
- Understanding in Cron job scheduling
Requirements:
- Have experience or self-read knowledge of Agile development methodology
- 1-4 years Website development, CMS framework management and designing
- Development experience on CMS frameworks and worked on Divi page builders and themes, predominantly on WordPress and WooCommerce
- Backend supporting mobile application team for Rest API creations and JSON
- Good in logical reasoning and creative thinking
Responsibilities:
- Prepare project timeline and effort estimations on-demand
- Take ownership of maintaining the delivery timelines of the project team
- Meet delivery timelines and own client communication for the handling projects
- Manage the project people and drive the team with enthusiasm
- Proven track on continuous learning and problem-solving capability and solution finding skill




