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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
We are looking for a passionate and experienced Business Analyst Trainer to join our training team. This role involves delivering high-quality training programs on business analysis tools, methodologies, and best practices, both in-person and online.
Job Description :
● Should have a strong knowledge of Node JS, Javascript.
● Proven Skills with databases like PostGres/MongoDB etc.
● Experience in Version Control Systems like GIT, Bitbucket.
● Ability to complete all phases of software development life cycle.
● Should have a working knowledge of using the latest development tools and techniques.
● Experience in Cloud such as AWS, Azure etc. is an advantage
● Basic knowledge of front-end UI design preferred.
● Must have good problem solving and analytical skills.
● Must be a team player, having good communication skills, self-starter
● Ability to pick up new technology is needed
Ideal Candidates will:
● Possess Strong sense of ownership
● Have an ability to work in high energy teams and drive results
● Have Good communication and documentation skills
● Enjoy sharing knowledge and eager to keep developing themselves
Experience: 3+ years of extensive experience into .Net technologies.
Requirements:
- Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
- 5 years of development experience using C# .NET
- Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
- Strong attention to detail
- Excellent troubleshooting and communication skills
- Knowledge of REST and RPC APIs
- Able to work well in a team setting
PYTHON DEVELOPER
We are seeking a skilled experienced Python Developer with expertise in FastAPI to join our dynamic and innovative development team. As a Python Developer, you will be responsible for designing, developing, and maintaining high-quality Python applications and APIs using the FastAPI framework. Your primary focus will be on building efficient, scalable, and reliable backend systems that power our web and mobile applications.
Responsibilities:
1. Designing and developing robust Python applications using the FastAPI framework.
2. Collaborating with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.
3. Optimizing application performance and scalability by implementing efficient coding practices and utilizing appropriate caching mechanisms.
4. Writing clean, maintainable, and testable code following software development best practices.
5. Conducting thorough testing and debugging of applications to ensure high-quality deliverables.
6. Integrating external services and third-party APIs into the application ecosystem.
7. Collaborating with team members to continuously improve development processes and tools.
8. Keeping up to date with the latest industry trends, technologies, and best practices related to Python development and FastAPI.
Requirements:
1. Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).
2. Proven experience of 2 years as a Python Developer, with a strong understanding of Python programming language fundamentals.
3. Solid knowledge of the FastAPI framework and its features, including routing, dependency injection, validation, and asynchronous programming. Experience of 1 or more years using FastAPI framework.
4. Experience building RESTful APIs using frameworks like FastAPI, Flask, or Django.
5. Familiarity with database systems such as MySQL, PostgreSQL, or MongoDB.
6. Strong problem-solving and analytical skills with the ability to troubleshoot and debug complex applications.
We are looking for Process Improvement\Delivery Excellence for one of our premium client
- Facilitating the overall delivery governance and performance reporting across services for applicable projects,programs and portfolios
- Engaging across DEx, and with delivery stakeholders, to improve deliver performance through the effective adoption of DEx levers and parameters
- Conduction Root Cause Analysis (RCA) along with Corrective and Preventive Actions (CAPA) Failure Modes and Effects Analysis (FMEA
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Quality management focus with exposure to CMMI / LEAN / Six Sigma / ITIL / KANBAN / SCRUM / ISO/PMP / Prince2
What we look for:
We have a unique opportunity as we are looking for a Sales Manager at Epixel Solutions. You have the opportunity to build the sales process from the ground up. This position will be responsible for developing a sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. You will work with high-profile customers, evaluate budgets, and determine ways to simplify and improve the sales process.
Your tasks often include assigning sales territories, mentoring members of the sales team, setting quotas, assigning sales training, hiring salespeople, and building sales plans. You will also set goals, identify priorities and eliminate redundant activities to increase sales.
Additional duties could find you traveling to client sites, and attending conferences, conventions, and small workshops representing Epixel Solutions.
This position will report to the Chief Growth officer who heads up the Go To Market (GTM) team.
Responsibilities:
The duties and responsibilities of our ideal Sales Manager include:
- Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence.
- Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams' strengths and weaknesses.
- Establishing productive and professional relationships with key personnel in assigned customer accounts.
- Building and promoting healthy, long-lasting customer relations by partnering with them.
- Developing and implementing new sales initiatives, strategies, and programs to capture key demographics.
- Providing daily/weekly/monthly and quarterly reports of field sales success and communicating the Voice of the Customer (VOC) to the reporting manager.
Skills and qualifications:
A successful Sales Manager candidate with Epixel will be the driving force behind our competent sales team and will have a variety of skills and qualifications that include:
- Ability to communicate, inspire and motivate
- Proven ability to drive the sales process from plan to close
- Excellent mentoring, coaching, and people management skills
- Excellent time management skills to maximize their ability to reach goals
- Ability to identify, recruit and hire talented sales reps
Requirements:
Prospective Sales Manager candidates should have a minimum of 5-10 years of experience working in the sales field, preferably in a fast-moving SaaS organization or startup. They should also have a successful and verified track record in leading a sales department to achieve its goals.
The right candidate should be able to identify opportunities in sales and profits and possess knowledge about allocating Sales Representatives to achieve or exceed set sales performance targets. The candidate must be skilled in data analysis and managing customers using customer relationship management (CRM) as this position involves working with a lot of data and prospects.
Familiarity with our tech stack would be a plus (Zoho, Calendly, Google Apps, Redmine)
The Epixel sales team is war-ready to support our international clients and prospects around the clock. Hence, candidates should be flexible working in three different shifts on and off according to business needs.
Test Case preparations
Lightning( Aura , LWC Components), Apex, Triggers, Process builders
We are looking for a highly capable Node.js developer to optimize our web-based application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.
To ensure success as a Node.js developer, you should possess extensive knowledge of Node.Js based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users.
Node.js Developer Responsibilities:
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Developing and maintaining all server-side network components.
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Ensuring optimal performance of the central database and responsiveness to front-end requests.
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Collaborating with front-end developers on the integration of elements.
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Designing customer-facing UI and back-end services for various business processes.
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Developing high-performance applications by writing testable, reusable, and efficient code.
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Implementing effective security protocols, data protection measures, and storage solutions.
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Running diagnostic tests, repairing defects, and providing technical support.
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Documenting Node.js processes, including database schemas, as well as preparing reports.
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Recommending and implementing improvements to processes and technologies.
Node.js Developer Requirements:
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Bachelor's degree in computer science, information science, or similar.
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At least 4+ yrs experience as a Node.js developer.
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Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
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Experience collaborating in an agile environment alongside designers, analysts, and product owners.
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Experience designing and documenting APIs (we use Node.js, Express, OpenAPI Spec)
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Experience in building scalable production services and monitoring performance (we use Kibana, New Relic)
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Knowledge of front-end technologies such as HTML5 and CSS3.
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Superb interpersonal, communication, and collaboration skills.
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Exceptional analytical and problem-solving aptitude.
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Great organizational and time management skills.
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Availability to resolve urgent web application issues outside of business hours.
- Experience / strong knowledge in both iOS & Android Mobile Application technologies
- Proficient in SwiftUI, Swift, Xcode, Java, Kotlin and Android Studio, Flutter, React Native
- Experience with version control: Maven, Gradle, Git, Cocopods
- Experience in application submission / provisioning process
- Experience in performance and memory tuning
- Good understanding of computer science concepts, design patterns, algorithms and data structures
Bonus Points:
- Experience / knowledge in any of the Back-End technologies
● Strong programming skills in designing and implementation of multi-tier applications using web-based technologies like Spring MVC andSpring Boot.
● Knowledge in Spring Core such as Dependency Injection,Annotations and XML based Configurations.
● Knowledge in Spring JDBC & Spring Hibernate ORM.
● Good experience in developing applications with RESTFul Web Services.
● Knowledge in technologies like Apache Tomcat 7.0/8.0/8.5, Nginx
● Expertise in MySQL database technology
● Proficient at designing dynamic web applications using HTML5,
CSS3, JavaScript, jQuery, AJAX, JSON with responsive web applications using Bootstrap.
● Knowledge in AngularJS, Angular 2+ practices in commonly used
modules and creating reusable Components, Pipes and Services.
● Experienced in version control tools like GIT and ticket tracking platforms like Redmine, Backlog, etc.




