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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Has substantial expertise in Linux OS, Https, Proxy knowledge, Perl, Python scripting & hands-on
Is responsible for the identification and selection of appropriate network solutions to design and deploy in environments based on business objectives and requirements.
Is skilled in developing, deploying, and troubleshooting network deployments, with deep technical knowledge, especially around Bootstrapping & Squid Proxy, Https, scripting equivalent knowledge. Further align the network to meet the Company’s objectives through continuous developments, improvements and automation.
Preferably 10+ years of experience in network design and delivery of technology centric, customer-focused services.
Preferably 3+ years in modern software-defined network and preferably, in cloud-based environments.
Diploma or bachelor’s degree in engineering, Computer Science/Information Technology, or its equivalent.
Preferably possess a valid RHCE (Red Hat Certified Engineer) certification
Preferably possess any vendor Proxy certification (Forcepoint/ Websense/ bluecoat / equivalent)
Must possess advanced knowledge in TCP/IP concepts and fundamentals. Good understanding and working knowledge of Squid proxy, Https protocol / Certificate management.
Fundamental understanding of proxy & PAC file.
Integration experience and knowledge between modern networks and cloud service providers such as AWS, Azure and GCP will be advantageous.
Knowledge in SaaS, IaaS, PaaS, and virtualization will be advantageous.
Coding skills such as Perl, Python, Shell scripting will be advantageous.
Excellent technical knowledge, troubleshooting, problem analysis, and outside-the-box thinking.
Excellent communication skills – oral, written and presentation, across various types of target audiences.
Strong sense of personal ownership and responsibility in accomplishing the organization’s goals and objectives. Exudes confidence, able to cope under pressure and will roll-up his/her sleeves to drive a project to success in a challenging environment.
Job Title: iOS Developer
Experience: 1–4 Years
Location: Indore (On-site)
Employment Type: Full-time
Requirements:
- 1 to 4 years of experience in iOS app development
- Strong knowledge of Swift, SwiftUI, and UIKit
- Experience working with RESTful APIs and third-party libraries
- Familiarity with Apple’s design principles and interface guidelines
Key Responsibilities:
- Design, develop, and maintain iOS applications using Swift and SwiftUI
- Collaborate with cross-functional teams to define, design, and ship new features
- Ensure the performance, quality, and responsiveness of applications


Skills: Mernstack, Reactjs,experess,nodejs,MongoDB,PostgreSQL,
Domain knowledge: MERN/PERN stack (Mongo/PostgreSQL, ExpressJS, ReactJS, NodeJS)
Requirements:
- Academics (10th, 12th and Bachelors) > 70-75%
- Highly proficient in ReactJS, NodeJS (ExpressJS)
- Basic knowledge of PostgreSQL/MongoDB is a plus
- Should have expertise in developing data driven, responsive, modern web applications
- Aptitude to continuously learn new languages/concepts. Breadth of knowledge is required
- Strong fundamentals in programming concepts
- Knowledge of web development concepts and databases
- A really strong passion to towards technology
- Entrepreneurial attitude
Roles and Responsibilities:
- Develop, deploy and maintain IIoT platform used by the whole of Company
- Roll out similar IoT systems across the globe
- Understanding the functional domain deeply


About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
We’re looking for a Lead Backend Engineer with 5+ years of experience in building web services to join our engineering team to help architect, build and run our growing list of products. You should have prior experience being responsible for building sufficiently complex products/services and mentoring software engineers.
Responsibilities:
- Lead a team of engineers working on our product roadmap. You are expected to contribute to feature development with hands-on development tasks
- Oversee software architecture, source control workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality
- Improve the development experience and the quality of the codebase. You will define and uphold best practices and coding standards for the team
- Responsible for architecture and design decisions
- Own stability and performance of the service that you work on
- Work with the Engineering Manager to ship stable software on time
- Contribute to the vision and long-term strategy in your area of expertise
Requirements:
- 2+ years of experience in a technical lead role designing and building complex backend systems
- 5+ years of professional software development experience
- Excellent knowledge of best practices and coding patterns
- Deep knowledge of backend programming languages like Python and web application frameworks like Django
- Solid experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
- Proficiency with Amazon Web Services (AWS) or Google Cloud Platform or Azure
- Extensive experience with Linux/UNIX production environments
- Strong sense of quality in terms of both program architecture and code style
- Passion to dig into technically complex problems to troubleshoot and figure out a solution
- Desire to continuously improve and ship the best quality product
- Pragmatic approach to make sure technical decisions align with actual business needs.
- Good understanding of the trade-offs when building for product value, reliability, or performance
- Excellent communication skills with the ability to discuss and explain your point of view clearly and effectively
- An engineering degree is a must(B.E. CS preferred)
- Working with TA Lead to build the talent pool to support business forecast.
Understand hiring requirements and ensuring on time closure of the same.
Present shortlisted candidates and provide detailed profile summaries.
Identifying and engaging high-quality prospects and candidates by utilizing advanced internet searching skills, social media, social networking, cold calling, and other advanced recruiting techniques.
Manage the candidate status and communication in our applicant tracking system.
Actively involved in employer branding initiatives.


Job Description:
We are looking for a full-stack Python Django developer to work on the latest technologies for global education. You’ll be part of a cross-functional team responsible for the entire software development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. With problem-solving approaches and rigorous thinking abilities, we are looking for a learner who may not know all the answers but are obsessive about finding them and know exactly where to look for them.
“If you’re also familiar with Agile methodologies, we’d like to meet you."
Why you should work with us:
Culture:
- Fun and learning environment
- Interact with stakeholders and clients from day one on a project
- Work with professionals across the globe from marketing, to technology, and learn problem-solving from their experiences.
Technology exposure:
- Exposure to the latest technologies like AWS Cloud Platform, Python Programming, and DevOps Processes.
- Opportunity to work in Cloud-based Data Integration Solutions and Products.
- Building our products and solutions on the latest technologies like Python, Django, AWS & Google Cloud, and Microservices.
- Serverless services like AWS Lambda, SQS, SNS, DynamoDB, etc.
- Container-based applications i.e. Microservices built on Dockers, we also use AI for data analytics and reporting.
- Work with agile methodology.
Benefits:
- 5-day working week
- No location constraints
- Competitive salary
- Stable work environment
You are suitable if, you:
- Have 2+ yrs of Python experience.
- Have 2 yrs of experience in Django-powered web/mobile apps.
- Extensive experience in Full-Stack application design and development using Python.
- Have hands-on experience in HTML, JS, Bootstrap, Angular, and server-side APIs integration.
- Have worked on Agile projects
- Have a learning attitude, and excellent communication & interpersonal skills.
- Have the ability to work both in teams and individually.
· Oracle CPQ Configuration/BML Development knowledge to meet documented business process requirements.
· Develop and support Configuration, Commerce, integrations, reports, workflow, BML and custom development in a CPQ environment.
· Working knowledge on complex product hierarchy and pricing models
· Expertise in BOM, Integrations
· Good knowledge in REST APIs, CSS, Java Script (CPQJS APIs) and XSL.
· Experience in handling CPQ Migrations and release upgrades.
· Better understanding of CPQ best practices and addressing performance related issues.
· Should be able to troubleshoot and resolve the system issues
· Playing a critical role in testing, evaluating and delivering high quality end product.
· Sound knowledge in Quote to Cash process.
Commercial software development experience
Strong object-oriented design and coding skills in Java, springboot, Angular 2+, HTML, CSS, Js.
Strong understanding of data structures and algorithms
Experience leading a team of software engineers
Experience with accurately measuring the productivity of a team
Experience writing scalable software
Ability to work collaboratively within a team environment of engineers
Excellent English Speaking and Writing skills
Experience with web services technology (REST, SOAP, etc)
Shift:- Night
Responsibilities
- Design conversational chatbots using state of the art technology
- Collaborate with the senior team (System Architect and Senior Programmer) on application architecture design and decision-making
- Clean / analyze data coming from bot conversation
- Define recurring questions that can be handled automatically / defined by the client
- Improve dialog flow to handle those recurring questions / develop new actions
- Help with the handling of multilingual support
- Develop internal testing tools