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A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Respond to user inquiries and provide technical support via phone, email, or in-person.
- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.
- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.
- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.
- Collaborate with IT teams to implement new technologies and improve existing systems.
- Provide training and support to users on new software applications and tools.
- Assist in the setup and deployment of new workstations and peripherals.
- Monitor and maintain system performance, applying updates and patches as necessary.
- Document technical procedures and solutions for future reference.
Qualifications:
- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.
- Proven experience in a desktop support role or similar technical support position.
- Strong knowledge of Windows and macOS operating systems, as well as common software applications.
- Familiarity with networking concepts and troubleshooting techniques.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both verbal and written, with a customer-focused attitude.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.
Requirements
• Proven graphic designing experience of at least 1 Year
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as In Design, Illustrator, Dreamweaver, Photoshop, premier pro)
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus.
Responsibilities
• Study design briefs and determine requirements
• Schedule projects and define budget constraints
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos and other designs using software or by hand
• Use the appropriate colors and layouts for each graphic
• Work with copywriters and creative director to produce final design
• Test graphics across various media
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

leading global IT services company offering enterprise digit
Hi
Position: Senior Data Engineer
Experience: 5–7Years
Location: Bangalore / Chennai / Hyderabad / Pune
Work Model: Hybrid (Mandatory 2 Days Work From Office)
Job Description
- Design and build Bronze, Silver, and Gold data pipelines using Microsoft Fabric and Databricks.
- Implement Cascade 1.0 & 2.0 merge logic in the Silver layer, including handling new and nulled columns.
- Migrate legacy SQL Server tables, views, and stored procedures into Microsoft Fabric Notebooks and Pipelines.
- Develop scalable PySpark transformations and Delta Lake models while optimizing performance and cost.
- Establish data quality checks, lineage, and source-to-target reconciliation.
- Collaborate with Report Engineers and QA teams to deliver governed semantic models.
Mandatory Skills
- Microsoft Fabric (Lakehouse, OneLake, Pipelines)
- PySpark
- SQL / T-SQL
- Delta Lake
- Azure Data Factory (ADF)
- Power BI (Datasets / Semantic Models)
- Databricks
- Medallion Architecture (Bronze / Silver / Gold)
Preferred Skills
- SQL Server
- SSIS / SQL Server ETL Migration
- Lakehouse Architecture
- Data Quality & Validation
- Performance Tuning
Candidate Requirements
- 5-7 years of overall IT experience with a minimum of 5+ years in Data Engineering.
- Hands-on expertise in Microsoft Fabric and/or Databricks.
- Strong experience in PySpark, SQL/T-SQL, Delta Lake, and Azure Data Factory.
- Experience migrating legacy SQL Server/SSIS ETL workloads to modern Lakehouse platforms is highly preferred.
- Good understanding of Power BI datasets and semantic models.
- Strong communication and stakeholder management skills.
Interview & Work Model
- Face-to-Face HR interview is mandatory.
- Candidate should be flexible to travel to the Chennai office whenever required for project-related work.
5+ years of experience in Computer Vision, with at least 2 years in a lead or senior
role
Strong proficiency in Python and deep learning frameworks (PyTorch, TensorRT,
CUDA)
Hands-on experience with video analytics, object detection, tracking, segmentation, or
recognition systems
(70%), Europe, Middle East and Rest of the world (30%).
They work as consultant business partners for our customers, driving high-growth for them;
while working closely to build and launch apps, drive installs, create and convert engaging
marketing campaigns, and draw insights from in-depth analytics. A large focus of the customer
success team is to scale the business and grow revenue for merchants via their mobile app built
on our platform.
What you will do:
● Create plans for the success of your customers while collaborating with
sales,engineering and product teams. You own,track and improve performance metrics
for customers along with revenue growth.
● You will be responsible for on-boarding and training new customers on the platform
● Act as a Strategic Consultant for your customers to develop a deep understanding of
their business goals and motivations
● Provide recommendations for campaigns, features, growth strategies and ensure a
seamless shopping experience for the merchant’s customers
● Coordinate with support & tech teams to resolve product issues
● Build a trustworthy relationship with customers to ensure retention & reduce churn. While
continuously working with them to derive value from the platform
● Prepare weekly/monthly business reports and assist customers with strategies to
improve business growth and track their month on month usage of the platform
● Partner closely with cross-functional teams to translate business needs and product
requirements into new solutions for customers
● Strategically manage account escalations & provide timely resolutions
● Help drive customer references and case studies
● Optimize existing business processes and work on customer success initiatives
What we are looking for:
● 2 to 12 years of proven experience in an Account Management/Customer Success or
Consulting role in a B2B SaaS or a tech company
● Experience in the ecommerce ecosystem is a huge plus along with an understanding of
the customer lifecycle
● Should be open to working in the US time zone (5pm IST to 2am IST)
● Can take ownership of the customer relationship post sales and give strategic solutions
to grow the account
● Strong interpersonal skills and experience in building relationships in different capacities
with a wide range of customers
● Experience or understanding of Digital Marketing/Growth to drive results
● Can work smoothly across engineering, sales, marketing and support teams in a fast
paced environment
● Customer centricity as a philosophy in all interactions
Benefits:
● Competitive Salary
● Flexible work hours. We value work-life balance
● Opportunity to work with some of the biggest Enterprise customer
The individual should have all the basic knowledge about cyber laws and current rules and regulations.
Individual must be confident enough and has deep knowledge of cyber law.
Reporting recurrent technical difficulties and other notable incidents to the appropriate member.
Thorough understanding and best practices of legal guidelines partnered with a willingness to follow the procedures.
Excellent communication and interpersonal skills.
Well-organized and committed.
Creative and energetic.
Strong moral values and discipline.
Ensuring that all required equipment remains in perfect condition.
5-8 years of PL/SQL experience, implementing stored procedures, triggers, PL/SQL
queries
Technical hand on and problem solving attitude
Basic knowledge of JAVA/XHTML/XML/Java Script/FullStack Development
Knowledge of writing unit test cases using Junit, utPLSQL
Excellent debugging and problem-solving skills
Experience working in Agile environment
Experience working in devops tools like Jenkis, docker.
Good Interpersonal skills and capable of interacting with customer over calls or emails
Preferred Skills
JAVA/XHTML knowledge
- Design, develop, test, debug and maintain components of the cloud infrastructure
- Manage operational priorities of the DBaaS
- Establish a process for handling and leading response to security new vulnerabilities
- Lead certification efforts from the security perspective
- Participate in penetration testing efforts
- Design and build DBaaS processes for key management, rotation storage, encryption, and password management
Requirements:
- Strong software design and implementation skills in building infrastructure frameworks
- Experience building and operating extensible, scalable resilient data systems
- Working knowledge of Java and Python Experience using public cloud infrastructure (AWS, GCP, or Azure)
- Containerization tooling (Docker, EKS, Kubernetes)
- Infrastructure as Code Tooling (Example: Terraform, Cloudformation, Etc.)
- Configuration Management Tooling (Ansible, Chef, etc.)
- Automation Scripting (Python preferred)
- Solid understanding of basic systems operations (disk, network, etc)
- Willingness and ability to learn new languages and concepts
- 5+ years of relevant experience


