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A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Respond to user inquiries and provide technical support via phone, email, or in-person.
- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.
- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.
- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.
- Collaborate with IT teams to implement new technologies and improve existing systems.
- Provide training and support to users on new software applications and tools.
- Assist in the setup and deployment of new workstations and peripherals.
- Monitor and maintain system performance, applying updates and patches as necessary.
- Document technical procedures and solutions for future reference.
Qualifications:
- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.
- Proven experience in a desktop support role or similar technical support position.
- Strong knowledge of Windows and macOS operating systems, as well as common software applications.
- Familiarity with networking concepts and troubleshooting techniques.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both verbal and written, with a customer-focused attitude.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.
Job Title : Senior Python Developer – Product Engineering
Experience : 5 to 8 Years
Location : Pune, India (Hybrid – 3-4 days WFO, 1-2 days WFH)
Employment Type : Full-time
Commitment : Minimum 3 years (with end-of-term bonus)
Openings : 2 positions
- Junior : 3 to 5 Years
- Senior : 5 to 8 Years
Mandatory Skills : Python 3.x, REST APIs, multithreading, Celery, encryption (OpenSSL/cryptography.io), PostgreSQL/Redis, Docker/K8s, secure coding
Nice to Have : Experience with EFSS/DRM/DLP platforms, delta sync, file systems, LDAP/AD/SIEM integrations
🎯 Roles & Responsibilities :
- Design and develop backend services for DRM enforcement, file synchronization, and endpoint telemetry.
- Build scalable Python-based APIs interacting with file systems, agents, and enterprise infra.
- Implement encryption workflows, secure file handling, delta sync, and file versioning.
- Integrate with 3rd-party platforms: LDAP, AD, DLP, CASB, SIEM.
- Collaborate with DevOps to ensure high availability and performance of hybrid deployments.
- Participate in code reviews, architectural discussions, and mentor junior developers.
- Troubleshoot production issues and continuously optimize performance.
✅ Required Skills :
- 5 to 8 years of hands-on experience in Python 3.x development.
- Expertise in REST APIs, Celery, multithreading, and file I/O.
- Proficient in encryption libraries (OpenSSL, cryptography.io) and secure coding.
- Experience with PostgreSQL, Redis, SQLite, and Linux internals.
- Strong command over Docker, Kubernetes, CI/CD, and Git workflows.
- Ability to write clean, testable, and scalable code in production environments.
➕ Preferred Skills :
- Background in DRM, EFSS, DLP, or enterprise security platforms.
- Familiarity with file diffing, watermarking, or agent-based tools.
- Knowledge of compliance frameworks (GDPR, DPDP, RBI-CSF) is a plus.
Job Description:
We are looking for an experienced Mainframe COBOL Developer to join our team in Pune. The ideal candidate will have strong technical expertise in COBOL, JCL, DB2, and other mainframe technologies, along with good problem-solving skills and the ability to work independently.
Key Responsibilities:
- Design, develop, test, and implement COBOL programs on IBM Mainframe.
- Maintain and enhance existing applications using COBOL, JCL, and DB2.
- Work closely with business analysts and QA teams to understand requirements and deliver solutions.
- Perform impact analysis, code reviews, and production support activities.
- Ensure adherence to SDLC processes and project guidelines.
- Troubleshoot and debug production issues in a timely manner.
Technical Skills:
- Strong experience with COBOL, JCL, DB2, VSAM.
- Proficiency in working on IBM Mainframe systems (z/OS).
- Experience with tools like TSO/ISPF, Endevor/Changeman, File-AID, Abend-AID.
- Understanding of CICS (if applicable).
- Exposure to batch processing and job scheduling tools (e.g., CA7, Control-M) is a plus.
Preferred Qualifications:
- Bachelor's degree in Computer Science, IT, or related field.
- Good communication and documentation skills.
- Ability to work in an Agile or waterfall development environment.
Requirements:
- Minimum 2 Years of Experience: Demonstrated experience in visual communication design, with at least 2 years of professional experience.
- Portfolio: A compelling portfolio showcasing a diverse range of visual communication work, including packaging design, digital graphics, and print collateral.
- Consumer Brand Experience: Prior experience in designing for consumer brands is advantageous, indicating an ability to connect with target audiences effectively.
- Creativity: A flair for creative thinking and the ability to translate concepts into visually appealing designs.
- Software Proficiency: Proficient in design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign) and a willingness to adapt to emerging design tools.
- Detail-Oriented: Meticulous attention to detail, ensuring that all designs are accurate and aligned with brand guidelines.
- Collaborative Spirit: Strong interpersonal and communication skills, enabling effective teamwork and client collaboration.
Job Description
Build and maintain bots on Azure platform. Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments
Qualifications
- a) 5 years of experience in software development with clear understanding of the project life cycle
b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework , LUIS and other Cognitive services offered by Azure
c) Hands on experience with Machine Learning based chat bots
d) Experience with Azure bot services like Text Analytics etc.
e)Strong database skills and hands-on experience on databases like SQL Server/Oracle - f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
- g) Strong experience designing and working with
with service-oriented architectures (SOA) and WebAPIs.
- h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C# / VBNET
- i) Knowledge of Python and NodeJS is a plus
- j) Ability to design and optimize SQL Server 2008 stored procedures.
- k) Experience with JQuery, CSS3, HTML5 or similar technologies.
- l) Ability to adapt quickly to an existing, complex environment.
3+ years of experience in cybersecurity, with a focus on application and cloud security.
· Proficiency in security tools such as Burp Suite, Metasploit, Nessus, OWASP ZAP, and SonarQube.
· Familiarity with data privacy regulations (GDPR, CCPA) and best practices.
· Basic knowledge of AI/ML security frameworks and tools.
TAPPP is leading the charge in bringing premium digital entertainment content & live sports to global consumers via its prepaid platform. TAPPP is available across platforms via the Web, Mobile and Tablets. Building out this brand presents significant product and engineering challenges. At the centre of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.
We are looking for a coding enthusiast who love working with code and developing software systems.
You will be a part of the core product development team that is responsible for building different components of the TAPPP platform. You will be responsible for designing, coding, reviewing, testing, bug-fixing different modules of the software product that needs to work seamlessly across different environments.
The organization is flat, process is minimal, individual responsibility is big, and there is an emphasis on keeping non-productive influences out of the everyday technical decision making process. Upholding these philosophies will be imperative as we execute our aggressive plan of global expansion over the next 2 years. The position is based in Mumbai, India.
Here is what we are looking for:
• Deep product development experience and sound understanding into these technologies
• Java/J2EE
• Spring
• Hibernate
• RESTful API's
• MySQL
• Tomcat 7
• Exposure on Grails & Amazon AWS will be a plus point
• Strong independent contributor
• An unquenchable desire to learn, attention to detail with a can-do attitude
• Comfortable working in a start-up environment
KEY RESPONSIBILITIES
· Develop high-quality database solutions.
· Use T-SQL to develop and implement procedures and functions.
· Review and interpret ongoing business report requirements.
· Research required data.
· Build appropriate and useful reporting deliverables.
· Analyze existing SQL queries for performance improvements.
· Suggest new queries.
· Develop procedures and scripts for data migration.
· Provide timely scheduled management reporting.
· Investigate exceptions with regard to asset movements.
MUST-HAVES FOR THIS GIG
T-SQL, Stored Procedure, Functions, Triggers, XML Operations, JSON support on SQL 2016 and above SSIS, SSRS, CTE, EAV Data structure, Integration with NoSQL(MongoDB), SQL Server Indexes, Bulk Insert, BCP, CMD Shell ,Memory Optimization, Performance Tunning, Query Optimization, Database Designing, Table Joins, SQL Server Job agent
Backup and Maintenance plan ,Data Migration, Good Communication
NICE-TO-HAVES FOR THIS GIG:
- Working knowledge of mobile development activity.
- Working knowledge of web hosting solution on IIS7.
Experience working with an offshore –onsite development process
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Technologies/Frameworks – · Core Java, J2EE, · Spring Core and Spring MVC, Sprint Boot, Spring Security, · JDBC, Hibernate, RESTful APIs, SOAP WebServices · Knowledge of JavaScript, JQuery, AJAX, HTML5, and CSS3, Angular is added advantage · Junit or Mockito frameworks · Maven, Git · Knowledge Data Structures, · SQL, MySQL · Designing relational database schemas · Basics of AWS, Cloud, Microservices
· BFSI, FinTech |
Experience in PLSQL OR PL/SQL OR Oracle
SQL Server




