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A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Respond to user inquiries and provide technical support via phone, email, or in-person.
- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.
- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.
- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.
- Collaborate with IT teams to implement new technologies and improve existing systems.
- Provide training and support to users on new software applications and tools.
- Assist in the setup and deployment of new workstations and peripherals.
- Monitor and maintain system performance, applying updates and patches as necessary.
- Document technical procedures and solutions for future reference.
Qualifications:
- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.
- Proven experience in a desktop support role or similar technical support position.
- Strong knowledge of Windows and macOS operating systems, as well as common software applications.
- Familiarity with networking concepts and troubleshooting techniques.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both verbal and written, with a customer-focused attitude.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.
Key Responsibilities
- Design and implement ETL/ELT pipelines using Databricks, PySpark, and AWS Glue
- Develop and maintain scalable data architectures on AWS (S3, EMR, Lambda, Redshift, RDS)
- Perform data wrangling, cleansing, and transformation using Python and SQL
- Collaborate with data scientists to integrate Generative AI models into analytics workflows
- Build dashboards and reports to visualize insights using tools like Power BI or Tableau
- Ensure data quality, governance, and security across all data assets
- Optimize performance of data pipelines and troubleshoot bottlenecks
- Work closely with stakeholders to understand data requirements and deliver actionable insights
🧪 Required Skills
Skill AreaTools & TechnologiesCloud PlatformsAWS (S3, Lambda, Glue, EMR, Redshift)Big DataDatabricks, Apache Spark, PySparkProgrammingPython, SQLData EngineeringETL/ELT, Data Lakes, Data WarehousingAnalyticsData Modeling, Visualization, BI ReportingGen AI IntegrationOpenAI, Hugging Face, LangChain (preferred)DevOps (Bonus)Git, Jenkins, Terraform, Docker
📚 Qualifications
- Bachelor's or Master’s degree in Computer Science, Data Science, or related field
- 3+ years of experience in data engineering or data analytics
- Hands-on experience with Databricks, PySpark, and AWS
- Familiarity with Generative AI tools and frameworks is a strong plus
- Strong problem-solving and communication skills
🌟 Preferred Traits
- Analytical mindset with attention to detail
- Passion for data and emerging technologies
- Ability to work independently and in cross-functional teams
- Eagerness to learn and adapt in a fast-paced environment
Together with the Head of Quality and Patient Safety, the Head of Quality and Patient Experience is
accountable for developing and driving the Trust’s strategy for quality, promoting the highest standards of
healthcare within the organisation. The role requires the post holder to communicate with staff at the highest
levels of the Trust and to engage with key local, regional and national stakeholder to inform development of
strategy and policy. Directly accountability to the Trust Board via the Chief Nurse and Medical Director, the
Heads of Quality provide vital assurance to the Board and its Committees that the Trust’s operations reflect
current best practice within the post holders’ designated areas of expertise and responsibility.
The Head of Quality and Patient Experience is the Trust lead for the following services:
- Care Quality Commission registration and compliance
- Clinical Audit and Effectiveness
- Patient Experience and Involvement• Complaints management
- Chaplaincy (Spiritual and Pastoral Care)
- Patient Affairs (Bereavement office)
- Voluntary Services
- Promoting inclusion and diversity in relation to patient care – including provision of translating and
- interpreting services
Qualifications and Training
• Educated to Bachelor Degree level in a relevant subject, or hold an equivalent level
professional qualification or equivalent experience at senior level - E
• Relevant leadership or management qualification - E
• Evidence of strong and recent commitment to relevant ongoing professional development
- Candidates with good experience with SDLC
- Minimum 3+ years of hard core coding experience is mandatory
- Excellent hands on coding in Java, J2EE, Spring, Struts
Job brief
We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications.
You will be part of a talented software team that works on mission-critical applications. Java developer roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.
Java developer responsibilities include designing, developing and delivering high-volume, low-latency applications for mission-critical systems.
Responsibilities
- Contribute in all phases of the development lifecycle
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
Requirements and skills
- BS/MS degree in Computer Science, Engineering or a related subject
- Proven hands-on Software Development experience (Microservices & Springboot)
- Proven working experience in Java development
- Hands on experience in designing and developing applications using Java EE platforms
- Object Oriented analysis and design using common design patterns.
- Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
- Experience in the Spring Framework
- Experience in developing web applications using at least one popular web framework (Spring MVC)
- Experience with test-driven development
As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.
Top Skills
- You write high quality, maintainable, and robust code, often in Java or C++/C/Python/ROR/C#
- You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
- You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
Roles & Responsibilities
- You solve problems at their root, stepping back to understand the broader context.
- You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
- You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
- You recognize and use design patterns to solve business problems.
- You understand how operating systems work, perform and scale.
- You continually align your work with Amazon’s business objectives and seek to deliver business value.
- You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
- You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
- You communicate clearly with your team and with other groups and listen effectively.
Skills & Experience
- Bachelors or Masters in Computer Science or relevant technical field.
- Experience in software development and full product life-cycle.
- Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
- Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
- Proficiency in SQL and data modeling.
This is a Contract Based role only
Not a "Fulltime opportunity"
Role Summary:
The Robotics Process Automation Senior Developer is responsible for designing and coding the automation process components. The RPA Senior developer develops the automation design to ensure it meets the specifications. The design must handle concurrency, scalability, restart and recovery, auditing & object reuse for all the automations that are designed and developed. The senor developer will also validate the automation by performing appropriate unit testing, and ensure configuration control is maintained at all times. The senior developer mentors junior developers and performs QC checks on code components developed by them.
DUTIES / ACCOUNTABILITIES
Responsibilities include, but may not be restricted to:
- Design technical specifications for RPA that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
- Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
- Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
- Complies with and helps to enforce design and coding standards, policies and procedures.
- Ensures documentation is well maintained.
- Ensures quality of coded components by performing thorough unit testing.
- Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
- Reports status, issues and risks to tech leads on a regular basis
- Improves skills in automation products by completing automation certification.
- Mentors junior developers and performs code reviews for quality control.
Qualifications
EDUCATION
- Bachelor university degree in Engineering/Computer Science.
KEY SKILLS
- 5- 8 years of IT experience and having good understanding of programming concepts. Should be from a programming background on any coding language (.Net, Java).
- Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
- Understands development methodology and lifecycle
- Should be trained on RPA tools (Blue Prism/Automation Anywhere).
- Self-motivated, team player, action and results oriented.
- Well organized, good communication and reporting skills.
Desirable:
- Prior experience in UI automation, Robotics process automation is an added advantage.
- Certification in Robotics
• Develop and maintain CI/CD tools to build and deploy scalable web and responsive applications in production environment
• Design and implement monitoring solutions that identify both system bottlenecks and production issues
• Design and implement workflows for continuous integration, including provisioning, deployment, testing, and version control of the software.
• Develop self-service solutions for the engineering team in order to deliver sites/software with great speed and quality
o Automating Infra creation
o Provide easy to use solutions to engineering team
• Conduct research, tests, and implements new metrics collection systems that can be reused and applied as engineering best practices
o Update our processes and design new processes as needed.
o Establish DevOps Engineer team best practices.
o Stay current with industry trends and source new ways for our business to improve.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Manage timely resolution of all critical and/or complex problems
• Maintain, monitor, and establish best practices for containerized environments.
• Mentor new DevOps engineers
What you will bring
• The desire to work in fast-paced environment.
• 5+ years’ experience building, maintaining, and deploying production infrastructures in AWS or other cloud providers
• Containerization experience with applications deployed on Docker and Kubernetes
• Understanding of NoSQL and Relational Database with respect to deployment and horizontal scalability
• Demonstrated knowledge of Distributed and Scalable systems Experience with maintaining and deployment of critical infrastructure components through Infrastructure-as-Code and configuration management tooling across multiple environments (Ansible, Terraform etc)
• Strong knowledge of DevOps and CI/CD pipeline (GitHub, BitBucket, Artifactory etc)
• Strong understanding of cloud and infrastructure components (server, storage, network, data, and applications) to deliver end-to-end cloud Infrastructure architectures and designs and recommendations
o AWS services like S3, CloudFront, Kubernetes, RDS, Data Warehouses to come up with architecture/suggestions for new use cases.
• Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed
Good to have
• Experience with code quality tools, static or dynamic code analysis and compliance and undertaking and resolving issues identified from vulnerability and compliance scans of our infrastructure
• Good knowledge of REST/SOAP/JSON web service API implementation
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