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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

We are seeking a strategic and experienced Head of Learning and Development to lead, design, and implement comprehensive L&D strategies aligned with organizational goals. The role involves overseeing all learning initiatives, enhancing employee skills, supporting career development, and fostering a culture of continuous learning within the organization.

• Conduct lectures, labs, and tutorials for undergraduate and postgraduate courses in Computer Science & Engineering (e.g., Data Structures, Algorithms, AI, ML, OS, DBMS).
• Prepare course materials, assessments, and syllabi in line with university guidelines.
• Mentor students on academic and project-related work.
• Use innovative teaching methods including online tools, coding platforms, or industry-based case studies.

To prepare placement students with the technical knowledge, skills, and confidence required to succeed in campus recruitment drives, technical interviews, and entry-level job roles in the industry.

Experience: 1+ Years

Roles & Responsibilities:

Design and develop cross-platform mobile applications using React Native, ensuring high performance, responsiveness, and code quality.

Collaborate with UI/UX designers and backend developers to implement intuitive and visually appealing user interfaces.

Contribute to the technical design and architecture of mobile applications, ensuring scalability, modularity, and maintainability.

Evaluate and select appropriate libraries, frameworks, and tools to enhance the development process and application performance.

Implement new features and functionality in mobile applications based on project requirements and specifications.

Write clean and efficient code, conduct thorough testing, and ensure proper documentation of the implemented features.

Participate in code reviews and provide constructive feedback to team members. Collaborate closely with cross-functional teams, including designers, product managers, and backend developers, to ensure smooth project execution and timely delivery.

Identify and resolve bugs, performance issues, and other technical problems in mobile applications. Conduct debugging, testing, and optimization to ensure the stability and reliability of the applications.

Optimize the performance of mobile applications by identifying and addressing bottlenecks, reducing loading times, and improving memory usage.

Conduct profiling and performance testing to enhance the overall user experience.

Write unit tests and conduct thorough testing to ensure the quality, functionality, and compatibility of mobile applications across different devices and platforms.

Collaborate with quality assurance engineers to identify and resolve any defects or issues.

Stay updated with the latest trends, best practices, and advancements in mobile app development, particularly in the React Native ecosystem.

Continuously enhance your skills and knowledge to contribute to the improvement of the team's development processes and standards.

Requirements:

Proven experience as a Software Engineer, with a minimum of 1+years, specifically in mobile app development using React Native.

Strong proficiency in JavaScript, TypeScript, and React Native framework.

Familiarity with native mobile development (iOS and Android) and related tools.

Experience with mobile app testing frameworks, such as Jest or Detox.

Understanding of RESTful APIs and integration of mobile apps with backend services.

Knowledge of mobile app performance optimization techniques and tools.

Familiarity with Agile software development methodologies and practices.

Excellent problem-solving and analytical skills.

Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment.

Preferred Qualification:

Bachelor's degree in Computer Science, Software Engineering, or a related field

·        Should have 5 to 6 years of work experience as a Python Developer

·        Expertise in at least one popular Python framework (like Django, Flask or Pyramid)

·        Knowledge of object-relational mapping (ORM)

·        Familiarity with front-end technologies (like JavaScript and HTML5)

·        Should have completed B.E/B.Tech. /MCA in any field.

·        Good problem-solving skills and Team spirit.

·        Writing scalable code using Python programming language.

·        Testing and debugging applications.

·        Developing back-end components.

·        Integrating user-facing elements using server-side logic.

·        Assessing and prioritizing client feature requests.

·        Integrating data storage solutions.

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