11+ Hardware management Jobs in India

Job Summary:

We are looking for a skilled and customer-focused Desktop Support Engineer to join our IT support team. The ideal candidate will provide technical assistance and support to end-users, troubleshoot hardware and software issues, and ensure smooth day-to-day operations of desktop systems.

Key Responsibilities:

• Provide technical support for desktops, laptops, printers, and other IT equipment.
• Install, configure, and maintain operating systems and software applications.
• Troubleshoot system and network problems, diagnosing and solving hardware/software faults.
• Respond to technical support tickets via phone, email, or in person.
• Set up user accounts, permissions, and passwords in accordance with company policies.
• Ensure data backup and recovery processes are in place.
• Maintain asset records and update inventory logs.
• Coordinate with vendors for hardware replacements or repairs.
• Provide support during software and hardware upgrades.
• Document technical issues and resolutions in the support ticketing system.

Required Skills:

• Strong knowledge of Windows OS (7/10/11), Microsoft Office, and basic networking.
• Familiarity with remote desktop tools and help desk software.
• Basic understanding of Active Directory and system security.
• Good problem-solving and communication skills.
• Ability to work independently and under pressure.

Educational Qualification:

• Diploma / Graduate in IT, Computer Science, or related field.
• Certifications like CompTIA A+, Microsoft (MCP/MCSA), or equivalent are a plus.

Preferred Experience:

• 0–2 years of experience in desktop or IT support.
• Experience in handling onsite and remote support for users.

Mandate Skill - Angular , Unit Testing

Please note we are looking for immediate joiners

Designation Offered: Engineer CL 2 – I & II (Software Engineer / Lead Engineer)

UI/UX Developer Responsibilities:

• Design, build, and maintain highly reusable Angular, JavaScript, HTML and CSS code.

• Translate user behavior and research into actionable data.

• Design and create mockups and user journeys for a wide range of devices including mobile.

• Rapid development and testing methodology.

• Ability to clearly communicate research and design ideas to rest of the team and upper management.

• Ability to communicate with the backend to display data in the UI

• Ability to handle graph of different types, real time huge data display in the web page

Position Overview

Front-End UI/UX developer with the combined skillset of application design and web programming. Responsibilities will include converting the UI designs to actual code that will produce visual elements of the application. You will be working on the UI/UX technical implementation of the application functionality.

To be successful in this role, you should have very good experience on programming and interaction with the backend. The team develops web application, mobile based application, which need to display graph, data and image in real time. The candidate should able to display huge data in an efficient way.

Experience:

• A minimum of 4 years of relevant experience in a similar role

Qualification:

• Bachelor of Engineering (BTECH / BE) or Masters (MTECH / MS / MCA ) in Computer Science / Electronics / Information Science from reputed institutions

UI/UX Developer Requirements

• Proficiency with Angular, JSP, HTML, and CSS, bootstrap.

• Knowledge of Adobe Photoshop, Illustrator, Sketch or other Graphics designing tool

• Good understanding of client-side scripting and JavaScript frameworks like jquery, Node.js, React.js, Durandal framework.

• Proven work experience as a UI/UX developer or similar role.

• Team spirit, strong communication skills to collaborate with various stakeholders

• Good time-management skills

• Good programming knowledge on design and development of drag and drop activities, graph components and data tables with different options in tables.

Tools

Visual Studio, Adobe Photoshop

Front-end languages:

HTML 5, CSS3, jquery, JavaScript, Angular and bootstrap.

Additional skillset

• Proficient understanding of cross-browser compatibility issues and ways to work around them.

• Good knowledge on version control tools SVN (Check-in, check-out, branching-merging policies), automated build and release management tool is a plus.

• Strong communication skills (written, verbal), and interpersonal skills to be able to communicate effectively with all levels of staff and external clients.

• Strong analytical and problem-solving skills.

• Coordinating the involvement of additional departments (cross functional), including sales, customer service and management resources if necessary, in order to meet partner performance objectives and partners’ expectations
• Meeting assigned targets for profitable sales volume and strategic objectives in the partner accounts
• Proactively assessing, clarifying, and validating partner needs on an ongoing basis
• Identifying, advising and assisting in implementing new or improved products, processes and procedures
• Leading solution development efforts that best address merchant and partner needs, while coordinating the involvement of all necessary departments
• Identifying key new partners and securing the relationship
• Taking care of all commercial and contractual negotiations with the partners
• Closing partnership agreements while properly balancing company goals, speed, and economic potential in delivering actual results
• Ensuring efficient and effective boarding and implementation of new partners, working closely with the partner’s sales and technical organization
• Taking designated targets for new accounts and getting them added to the pool target to deliver in the planned and promised timelines
• Preparing weekly, monthly, and quarterly report of performance and presenting it to the Vertical Head

Desired Candidate Profile

• MBA with Minimum 3 yrs+ proven track record in partner relationship management or Key Accounts Management
• Alliance or Lending experience is a plus
• Ability to articulate complex issues clearly to partners, management and internal departments
• Continuous learning mentality and eagerness to challenge/ improve current processes
• Creative and strategic thinking with problem solving attitude
• Strong sales orientation – driven by results – and commercial awareness
• Self-motivation and ability to handle stressful situations and failure
• Good initiatives on getting leads and partner
• Excellent MS Excel skills and confidence in timely reporting
• Excellent communications with superior written, verbal, presentation and interpersonal skills    

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Must be able to work in the US time zone (US and Latin America markets)
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.
• Owner of the Self-Help knowledgebase of GaragePlug.

Performance Parameters :

• Renewals
• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you :

• Work in fast globally growing Start-Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore.

Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america

• Ensure and own Data integrity across distributed systems.
• Extract, Transform and Load data from multiple systems for reporting into BI platform.
• Create Data Sets and Data models to build intelligence upon.
• Develop and own various integration tools and data points.
• Hands-on development and/or design within the project in order to maintain timelines.
• Work closely with the Project manager to deliver on business requirements OTIF (on time in full)
• Understand the cross-functional business data points thoroughly and be SPOC for all data-related queries.
• Work with both Web Analytics and Backend Data analytics.
• Support the rest of the BI team in generating reports and analysis
• Quickly learn and use Bespoke & third party SaaS reporting tools with little documentation.
• Assist in presenting demos and preparing materials for Leadership.

• Strong experience in Datawarehouse modeling techniques and SQL queries

• A good understanding of designing, developing, deploying, and maintaining Power BI report solutions
• Ability to create KPIs, visualizations, reports, and dashboards based on business requirement
• Knowledge and experience in prototyping, designing, and requirement analysis
• Be able to implement row-level security on data and understand application security layer models in Power BI
• Proficiency in making DAX queries in Power BI desktop.
• Expertise in using advanced level calculations on data sets
• Experience in the Fintech domain and stakeholder management.

Do you want to work with the company which solves real time challenges by using Artificial Intelligence, Data Integration & Analytics, then read on.

Our client is an Ad Exchange startup redefining health care marketing.The startup has built an integrated marketplace for advertising to health practictioners by allowing them to access multiple digital health care platforms via single window. They have developed a patented technology that allows them to do precision targeting of ads for the physicians using programmatic media. They are soon to expand their services in the USA.

What you need to have: