11+ Hardware technician Jobs in Mumbai | Hardware technician Job openings in Mumbai

A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction. 

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or in-person.

- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.

- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.

- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.

- Collaborate with IT teams to implement new technologies and improve existing systems.

- Provide training and support to users on new software applications and tools.

- Assist in the setup and deployment of new workstations and peripherals.

- Monitor and maintain system performance, applying updates and patches as necessary.

- Document technical procedures and solutions for future reference.

Qualifications:

- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.

- Proven experience in a desktop support role or similar technical support position.

- Strong knowledge of Windows and macOS operating systems, as well as common software applications.

- Familiarity with networking concepts and troubleshooting techniques.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication skills, both verbal and written, with a customer-focused attitude.

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.

Qualification: CA Qualification

Location: Mumbai CST

Language: Marathi

Exper: 2 minimum

Tentative Roles and Responsibilities -

• Understanding the data requirements of each desk
• Gathering elementary level Master data by visiting each of the 15 desks
• Assess the data points of information flow in Supply Chain Management Application and mapping it with the data points of the integrated financial management system
• Assess the gathered data for optimizing the information flow in the department
• Assess the integration points and workflows of Financial Institute with other entities
• Preparation of report formats for each desk
• Review and monitor the development of key financial modules for claim settlement, reimbursements, proforma accounts, budgeting and expenditure, accounts and bookkeeping, purchase management and infrastructure and administration
• Ensuring implementation of Accounting Management related Services and coordination with appointed CA firm for its completion
• Co-ordinate with different stakeholders to appraise issues at their end, which may lead to delay in the project, suggest solutions to remove the bottlenecks
• Support in reviewing, monitoring, and management of performance and conformance to the vendor's SLA
• Develop training plans and managing the training phases for the users on the functions and operations of the new application
• Drive change management during the transition phase
• Identifying key risk areas and mitigation and management of risks
• Providing technical and project management support during implementation and post-implementation

We’re looking for a Salesforce Business Analyst to join our growing team at WarpDrive Tech Works. If you love solving problems, working with clients, and turning ideas into real business solutions, this role is for you.

What You’ll Do

• Work with clients and users to understand business needs and translate them into clear requirements.
• Support end-to-end delivery of Salesforce solutions across Sales, Service, and Experience Cloud.
• Create user stories, process flows, data flow diagrams, and documentation.
• Work closely with developers and architects to ensure solutions meet business goals.
• Participate in client demos, requirement workshops, UAT, and end-user trainings.
• Help define project scope, identify risks, and support backlog planning.
• Collaborate across teams and contribute to digital transformation initiatives.

What We’re Looking For

• 1–3 years of experience as a Business Analyst in Salesforce or digital transformation projects.
• Strong understanding of SDLC, Agile methods, and business process mapping.
• Experience gathering and documenting requirements, workflows, and user stories.
• Ability to work with cross-functional teams and communicate effectively with clients.
• Hands-on understanding of Salesforce configuration concepts (validation rules, workflows, etc.).
• Salesforce Admin Certification preferred; Service/Sales Cloud certification is an added advantage.
• CBAP or similar certification is a plus.

Why Join WarpDrive?

• A calm, supportive, and collaborative work environment.
• Small, focused teams where you can do meaningful work.
• Exposure to multiple industries and real impact on enterprise-level solutions.
• Opportunities to learn, grow, and participate in Salesforce transformation projects.

If you’re passionate about business analysis, eager to learn, and want to build your career in Salesforce, we’d love to talk to you.

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Role - Relationship & Wealth Manager

About Client:

Our client is leading Indian investment services company having wide array of products and services such as distribution of mutual funds & insurance, equity and derivatives, commodity, PMS and financial planning.

Roles and Responsibilities:

- Acquire new clients, generate revenue, and maintain relationships with High-Net-Worth Individuals (HNI) and Ultra High Net Worth Individuals (UHNI), Corporate Treasuries.

- Enhance and build on Existing Bank tie-ups.

- Offer comprehensive wealth management services.

- Enhance the relationship value of existing customers.

- Ensure increased wallet share to prevent devaluation of securities.

- Analyze client portfolios, assess risk appetite, and provide tailored advice on wealth products.

Location: Mumbai, Pune, Hyderabad, Bangalore, Delhi, Chennai, Coimbatore, Kerala, Kolkata, Nashik.

Qualification:

- MBA Finance, CA, CS or with relevant work experience in managing Investment Products. (2 -15 years of experience)

- Proficiency related to wealth products (e.g., Mutual funds, PMS's, AIF's, Structured Products, Direct Equities, Offshore investments, Risk protection management solutions).

- Build and maintain an extensive external network to stay connected with clients.

- Demonstrate a service-oriented attitude, delivering smooth and superior service.

- Ability to analyse client data, market trends, and stay updated on current market conditions.

- Proven track record in sales, particularly in the private banking or wealth management sector.

- Strong interpersonal and communication skills.

- Relevant financial certifications or qualifications (e.g., CFP, CFA) is a plus.

- Knowledge of regulatory compliance in the financial services industry.

- Excellent organizational and time-management skills

Main tasks

• Implementation, operating and monitoring of LS system solutions on-premise and in the cloud
• Analysis and sustainable troubleshooting of system failures
• Support in the area of information and IT security
• Maintenance and further development of IT infrastructure in the field of container infrastructure and orchestration as well as on-premise hardware
• Creating system installation documentation

Qualification profile

• Successfully completed training or studies in the field of IT
• Experience in operating on-premise, public, and private cloud solutions
• Young professionals are welcome
• Good English skills
• Knowledge in the following areas
• Citrix Virtual Apps and Desktops
• Citrix ADC VPX
• Virtualization (VMware)

Expertise in developing SAPUI5 applications using ADT(Eclipse)/Web IDE, JQuery, Java Script,XML,HTML5 & CSS3 And consuming the data by using Net weaver gateway services

• Expertise in developing NetWeaver gateway services(SEGW)

• Expertise in Integrating Gateway OData/JSON services with UI5 Apps, System Landscape, Architecture, SSO, Security Set Up and Gateway Configuration

• Fiori Package Configuration on SAP Gateway & Backend ECC App Configuration

• Customization & Extension of Fiori Apps

• Drive the System Landscape, Architecture, Security, Users Set Up

• Configure Gateway & Fiori Infrastructure (with support from Basis Team)

• Fiori App Configuration ( SAP Gateway & S/4HANA System)

• Work with Functional and Technical Resources in Setting up the S/4HANA Backend

• Set User Roles, Profiles, Apply Notes & Fixes in ABAP Systems

• Roll out Apps to Business Users for Testing

• Expertise in coding for consuming data for UI5 Apps through Netweaver Gateway OData/JSON services.

• Expertise in extending OData service/OData models

• Expertise in customizing/Extending the standard Fiori Apps

• Expertise in creating HANA Schemas, Packages, Attribute Views, Analytical Views, Calculation Views with HANA LIVE, Attribute mapping, creation of calculated measures, Calculated attributes, Input parameters, Variables, Restricted measures, Constant columns, Currency Unit conversion, stored procedures and maintaining analytical privileges, and involved in Data Provisioning using SLT and BODS(data services) meta data import. Involved in Export/Import of models, validations.

• Expertise in using AMDP, CDS views, ADBC, External views

Responsibilities:

* Creating and executing a strong performance marketing strategy & execution plan

* Developing and managing digital prospecting and remarketing campaigns

* Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC while maintaining scale.

* Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels

* Identifying and testing new channels to continue to meet or exceed established critical metrics

* Working closely with the performance agency to share funnel conversion improvement ideas, feedback & present results.

Key Requirements:

* Prior experience in a similar role as well as experience building effective multi-channel marketing strategies, including affiliate marketing, PPC, SEO, social media and other digital channels

* Expertise in campaign and channel analysis and reporting, including Google Analytics experience

* Candidate must possess excellent analytical skills and leverage data, metric, analytics and consumer behavior trends to drive actionable insights & recommendations

* Curious and a strong problem solver.