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A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Respond to user inquiries and provide technical support via phone, email, or in-person.
- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.
- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.
- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.
- Collaborate with IT teams to implement new technologies and improve existing systems.
- Provide training and support to users on new software applications and tools.
- Assist in the setup and deployment of new workstations and peripherals.
- Monitor and maintain system performance, applying updates and patches as necessary.
- Document technical procedures and solutions for future reference.
Qualifications:
- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.
- Proven experience in a desktop support role or similar technical support position.
- Strong knowledge of Windows and macOS operating systems, as well as common software applications.
- Familiarity with networking concepts and troubleshooting techniques.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both verbal and written, with a customer-focused attitude.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.
We're Hiring - Java Full Stack Developer !
Job Details:
Location: Bangalore, Mumbai, Pune
Role: Java Full stack Developer
Experience: 5 to 10 Years
Notice Period: Immediate to 15 Days
Work Mode: Hybrid
Skills Required:
Strong knowledge of Java, Core Java, SQL
Expertise in Spring Boot, Angular/ React
Proficiency in OOPS, Design Patterns, Data Structures, and Algorithms
Experience with Multithreading and Microservices
Good experience in cloud platform, AWS preferred.
Experience with RESTful services and APIs
Description of Role
- We are looking for an enthusiastic analytically minded data driven BI Consultant/Developer role in Mumbai based Data & Analytics team
- The Business Intelligence consultant/developer is a member of the analytics team whose focus is to provide hands-on consulting and
- · Understand and document the reporting business requirements, processes and workflows developing both written and visual depictions of requirements and process flows.
- · Work closely with BI product manager & lead dashboard design and information presentation ideation meetings with business stakeholders.
- Works extensively in Tableau Desktop, MS Power BI designing and building highly customized dashboards to provide stunning visual anal build assets like datasets, reports and dashboards using tools like Tableau, Powerbi & dataiku for internal customers within investment (Performance, Marketing, Sales etc.)
Key responsibilities
- · Builds Tableau/Power BI Data Models utilizing best practices, ensures data accuracy and ability to blend with other certified data sources.
- · Understand Analytics & Business Intelligence framework and partner with Analytics Technology & Enterprise reporting Technology team to build & deploy reports and dashboards.
- · Evaluate data sources and technology options, recommend appropriate solutions.
- · Build and maintain a reporting data dictionary and data lineage.
- · Perform data analysis, data mapping, and develop ad hoc queries.
- · Write SQL queries, stored procedures, and scripts, ETL jobs.
- · Perform QA testing of developed deliverables and assist with User Acceptance Testing
- · Manage the prioritization, logging and tracking of user related issues, defects, enhancements, and work requests.
Experience and Skills
- · Analytic and data driven mindset with a finesse to build dashboards that tell a story.
- · Strong communication skills, interacting effectively with quantitative colleagues as well as less technical audiences.
- · Minimum of 5 years of proven experience creating Dashboards, Reports and Visualizations with interactive capabilities.
- · Minimum of 5 years’ experience in business/data analysis and data preparation
- · Minimum 2 years of experience in working with big data & building data apps using Python.
- · Broad industry knowledge of investment management a plus
- · Excellent verbal and writing skills in English.
- · Excellent time management and ability to work under pressure to meet tight deadlines.
- · Maintain a strong commitment to quality.
- Project Business Analyst
- Incumbent should have knoledge of CPaaS
- Should be ready to work in telecom sector
- CPaaS , Position 1, Experience 1year to 3 year , Pay Scale 5 Lacs to 5.5 Lacs (for 3Years Exp.) 3.5 to 4 Lacs (for 1 year to 2 year exp),
- location- Mumbai

Customer Experience Executive
Location: Santacruz, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
Note - Candidates must be flexible for 6 days and rotational shifts
Job Description :
- Strong knowledge of PHP web frameworks -Laravel, CodeIgnitor
- Must have 2 years of experience in PHP Laravel or Codelgnitor
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Thorough understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
About the Company –
TekEat platform is designed for restaurant owners and food vendors who wish to earn more from online food delivery channel through an integrated ad-network. TekEat provides complete suite of Restaurant management solution with integrated advertisement channel in their end-customer-facing applications such as Restaurant’s Online menu and TekEat’s Customer Side application.
Job Objectives –
- Integration of user-facing elements developed by front-end developers with server-side logic
- Optimize web applications to maximize speed and scale. Support diverse clients from high- powered desktop computers to small mobile devices
- Optimization of the application for maximum speed and scalability
- Implementation of security and data protection
- Collaborate with senior management, operations & business team
- Building Rest APIs and maintain Database optimizations
Responsibilities –
- Integration of user-facing elements developed by front-end developers
- Build efficient, testable, and reusable PHP modules
- Solve complex performance problems and architectural challenges
- Integration of data storage solutions.
- Skills And Qualifications
- Strong knowledge of PHP web frameworks (such as Laravel, Yii, CodeIgniter)
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of object oriented PHP programming
- Understanding accessibility and security compliance (Depending on the specific project)
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes
- Strong Knowledge of SQL databases and their declarative query languages
- Proficient understanding of code versioning tools, such as Git
The Sales Head is a leadership position with the responsibility of enabling new business through high-quality leads, prospects, and connections with high revenue potential.
Responsibilities:-
- Develop and implement effective sales and growth strategies
- Ability to take targets and deliver it
- Ability to crack enterprise projects in blockchain space
- Develop Policy & Procedures related to Sales Management
- Prepare monthly, quarterly and annual sales, contribution and SG&A expenses forecasts
- Lead sales team members to achieve sales revenue, network development and profitability targets
- Design, monitor and analyse performance metrics (KRAs & KPIs) for Sales Team Members and suggest improvements
- Manage assigned Key Channel partners and Key customers accounts directly to develop productive and professional relationships
- Negotiate and close agreements with large major channel partners & customers
- Perform research and identify new potential channel partners & customers and new market & product opportunities
- Provide timely and effective solutions aligned with clients needs and company's policies
- Liaise with Marketing, Technical Services, Accounts, Logistics and Product Development departments to ensure brand consistency, brand strengthening and deliverable of targeted services
- Stay up-to-date with market & competitive landscape and new product launches
- Ensure recruitment planning as per need and continuous development of sales team members
Desired Candidate Profile:-
- Great Problem-solving skills.
- Proven work experience as a Sales Head or Sales Manager
- Experience of managing a high performance sales team
- Ability to understand and analyse sales performance metrics
- Solid customer service attitude with excellent negotiation skills
- Good Leadership & Team management skills
- Strong communication skills, both written & verbal
- Analytical skills with a problem-solving attitude
- Availability to travel as needed
- Blockchain Knowledge will be added advantage
- MBA/B-Tech/BE from a reputed institute
- Good problem-solving skills.
- Attention to detail.
Rejolut - As a Career Differentiator
- We are a young and dynamic team who are obsessed with solving futuristic and evolutionary business problems at scale with the next generation technology like blockchain, crypto and machine learning. Focuses on empowering people across the globe to be technically efficient, making advancements in technology and providing new capabilities that were previously thought impossible.
- We provide exposure to higher learning opportunities so that you can work on complex and cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly. Strong expertise in blockchain and crypto technology and working with the networks like Hedera Hashgraph, Tezos, BlockApps, Algorand, Cardano.
- We maintain high end transparency with clients and employees as Visibility unlocks Efficiency and trust unlocks Visibility.
- Company is backed by two technology Co-founders, well-versed with consumer applications and their work has been downloaded millions of times and a Sales/Marketing Co-founder, exceptionally well at managing relationships, networking and business collaborations. All three comes with a diverse and unconventional background in thought and technology leadership positions in companies like Samsung, Purplle, Loylty Rewardz.
Benefits :
> Health Insurance
> Work from Home
> Fast growth and more visibility into the company
> Experience to work on the latest technology
> Competitive Learning Environment with supportive co-workers
> Employee friendly HR Policies
> Paid leaves up to certain limits
> Competitive salaries & Bonuses
> Liberal working atmosphere
> Get mentored by the best in the industry
Schedule:
Day Shift
Monday to Friday
Job Description for IBM MDM Developer:
Role: IBM MDM Developer
Location: Pune
Experience – 5-9 Years
Notice Period: Under 60 days
JD for IBM MDM developer:
- Experience in customizing IBM MDM version 11.4 or above versions. 11.6/Advance Edition is preferred version.
- Experience with IBM MDM Customization includes Extension, Addition, Business proxies, SDP, Match-Merge Rules, Event Manager, Notification Framework - Exposure to MDM Information Domains (Party, Contract, Product, Location etc.)
- Good experience in Java with RSA/ RAD IDE, SOAP Web Services/rest web service, XML, XSD, WSDL.
- Good experience in SQL preferably with Oracle DB.
- Basic knowledge of Unix
- Should be able to work as Independent team member
- Good communication skills.
- Good to have knowledge on OpenShift, Mulesoft or Camel
- Review requirements, specifications and technical design documents to provide timely and meaningful feedback
- Create detailed, comprehensive and well-structured test plans and test cases
- Estimate, prioritize, plan and coordinate testing activities togather with development team
- Identify, record, document thoroughly and track bugs
- Perform sanity testing before and after production release.
- Involve in brainstorming process with tech team and provide meaningful insights as and when needed.
- Proven work experience in software quality assurance
- Strong knowledge of software QA methodologies, tools and processes
- Experience in writing clear, concise and comprehensive test plans and test cases
- Good knowledge of SQL
- Prior experience of api testing using tools like postman
- Hands-on with bug reporting tools like JIRA, Redmine etc
Website: https://zenonco.io/






