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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Who we are:
Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.
Awards and Recognitions
Kanerika has won several awards over the years, including:
1. Best Place to Work 2023 by Great Place to Work®
2. Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today
3. NASSCOM Emerge 50 Award in 2014
4. Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture
5. Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances.
Working for us
Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.
Locations
We are located in Austin (USA), Singapore, Hyderabad, Indore and Ahmedabad (India).
Job Location: Hyderabad, Indore and Ahmedabad.
Role:
We are looking for A highly skilled Full Stack .NET Developer with strong hands-on experience in C#, .NET Core, ASP.NET Core, Web API, and Microservices Architecture. Proficient in developing scalable and high-performing applications using SQL Server, NoSQL databases, and Entity Framework (v6+). Recognized for excellent troubleshooting, problem-solving, and communication skills, with the ability to collaborate effectively with cross-functional and international teams, including US counterparts.
Technical Skills
· Programming Languages: C#, TypeScript, JavaScript
· Frameworks & Technologies: .NET Core, ASP.NET Core, Web API, Angular (v10+), Entity Framework (v6+), Microservices Architecture
· Databases: SQL Server, NoSQL
· Cloud Platform: Microsoft Azure
· Design & Architecture: OOPs Concepts, Design Patterns, Reusable Libraries, Microservices Implementation
· Front-End Development: Angular Material, HTML5, CSS3, Responsive UI Development
· Additional Skills: Excellent troubleshooting abilities, strong communication (verbal & written), and effective collaboration with US counterparts
What You’ll Bring:
· Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
· 2-5 years of experience.
· Proven experience delivering high-quality web applications.
Mandatory Skills
· Strong hands-on experience on C#, SQL Server, OOPS Concepts, Micro Services Architecture.
· Solid experience on .NET Core, ASP.NET Core, Web API, SQL, No SQL, Entity Framework 6 or above, Azure, Applying Design Patterns.
· ·Strong proficiency in Angular framework (v10+ preferred)and TypeScript & Solid understanding of HTML5, CSS3, JavaScript
· Skill for writing reusable libraries & Experience with Angular Material or other UI component libraries
· Excellent Communication skills both oral & written.
· Excellent troubleshooting and communication skills, ability to communicate clearly with US counter parts
Preferred Skills (Nice to Have):
· Self – Starter with solid analytical and problem- solving skills.
· Willingness to work extra hours to meet deliverables.
· Understanding of Agile/Scrum Methodologies.
· Exposure to cloud platform like AWS/Azure
Why join us?
· Work with a passionate and innovative team in a fast-paced, growth-oriented environment.
· Gain hands-on experience in content marketing with exposure to real-world projects.
· Opportunity to learn from experienced professionals and enhance your marketing skills.
· Contribute to exciting initiatives and make an impact from day one.
· Competitive stipend and potential for growth within the company.
Employee Benefits
1. Culture:
i. Open Door Policy: Encourages open communication and accessibility to management.
ii. Open Office Floor Plan: Fosters a collaborative and interactive work environment.
iii. Flexible Working Hours: Allows employees to have flexibility in their work schedules.
iv. Employee Referral Bonus: Rewards employees for referring qualified candidates.
v. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback.
2. Inclusivity and Diversity:
i. Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.
ii. Mandatory POSH training: Promotes a safe and respectful work environment.
3. Health Insurance and Wellness Benefits:
i. GMC and Term Insurance: Offers medical coverage and financial protection.
ii. Health Insurance: Provides coverage for medical expenses.
iii. Disability Insurance: Offers financial support in case of disability.
4. Child Care & Parental Leave Benefits:
i. Company-sponsored family events: Creates opportunities for employees and their families to bond.
ii. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.
iii. Family Medical Leave: Offers leave for employees to take care of family members' medical needs.
5. Perks and Time-Off Benefits:
i. Company-sponsored outings: Organizes recreational activities for employees.
ii. Gratuity: Provides a monetary benefit as a token of appreciation.
iii. Provident Fund: Helps employees save for retirement.
iv. Generous PTO: Offers more than the industry standard for paid time off.
v. Paid sick days: Allows employees to take paid time off when they are unwell.
vi. Paid holidays: Gives employees paid time off for designated holidays.
vii. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one.
6. Professional Development Benefits:
i. L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development.
ii. Mentorship Program: Offers guidance and support from experienced professionals.
iii. Job Training: Provides training to enhance job-related skills.
iv. Professional Certification Reimbursements: Assists employees in obtaining professional certifications.
v. Promote from Within: Encourages internal growth and advancement opportunities.
Description :
- Good understanding of SharePoint Designer, IIS and web config files
- Experience with TFS/GitHub and PowerShell
- SharePoint Central Administration
- Experience with 3rd party controls/add-ons
- Extensive SharePoint development experience utilizing Visual Studio
- Exhibits excellent verbal and written communication skills.
- Work with stakeholders to understand the project requirement.
- Converts functional specifications of business requirements into programming specifications.
- Designs, codes, documents and implements high quality SharePoint / .Net solutions.
- Provides timely technical support and problem resolution for customer inquiries.
- Provides comprehensive and accurate work estimates.
Must Have Skills :
- Experienced developing SharePoint Solutions leveraging SharePoint Framework, JavaScript, JQuery, Bootstrap, AngularJS, React, HTML, CSS, XSL, and XML, REST, C#, and .NET
- SharePoint Web Part, Site / App Page, Master Page, Business Connectivity Services development
- Extensive experience in SharePoint Workflow development and Nintex Workflow and Forms development or other like workflow products experience
- Experience with customizing master pages and site definition page layouts
- Experience w/ Migration tools e.g. Metalogix, ShareGate, AvePoint
- Understanding of industry standard development methods (e.g. RUP, SCRUM)
- Understanding of ITIL Framework.
- Experience with CSS, Branding implementation
Nice to have skills :
- Experienced developing SharePoint Solutions leveraging SharePoint Framework, JavaScript, JQuery, Bootstrap, AngularJS, React, HTML, CSS, XSL, and XML, REST, C#, and .NET
- SharePoint Web Part, Site / App Page, Master Page, Business Connectivity Services development
- Extensive experience in SharePoint Workflow development and Nintex Workflow and Forms development Or other like workflow products experience
- Experience with customizing master pages and site definition page layouts
- Experience w/ Migration tools e.g. Metalogix, ShareGate, AvePoint
- Understanding of industry standard development methods (e.g. RUP, SCRUM)
- Understanding of ITIL Framework.
- Experience with CSS, Branding implementation
- Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.
Location: Ahmedabad / Pune
Team: Technology
Company Profile
InFoCusp is a company working in the broad field of Computer Science, Software Engineering, and Artificial Intelligence (AI). It is headquartered in Ahmedabad, India, having a branch office in Pune.
We have worked on / are working on AI projects / algorithms-heavy projects with applications ranging in finance, healthcare, e-commerce, legal, HR/recruiting, pharmaceutical, leisure sports and computer gaming domains. All of this is based on the core concepts of data science,
computer vision, machine learning (with emphasis on deep learning), cloud computing, biomedical signal processing, text and natural language processing, distributed systems, embedded systems and the Internet of Things.
PRIMARY RESPONSIBILITIES:
● Applying machine learning, deep learning, and signal processing on large datasets (Audio, sensors, images, videos, text) to develop models.
● Architecting large scale data analytics/modeling systems.
● Designing and programming machine learning methods and integrating them into our ML framework/pipeline.
● Analyzing data collected from various sources,
● Evaluate and validate the analysis with statistical methods. Also presenting this in a lucid form to people not familiar with the domain of data science/computer science.
● Writing specifications for algorithms, reports on data analysis, and documentation of algorithms.
● Evaluating new machine learning methods and adapting them for our
purposes.
● Feature engineering to add new features that improve model
performance.
KNOWLEDGE AND SKILL REQUIREMENTS:
● Background and knowledge of recent advances in machine learning, deep learning, natural language processing, and/or image/signal/video processing with at least 3 years of professional work experience working on real-world data.
● Strong programming background, e.g. Python, C/C++, R, Java, and knowledge of software engineering concepts (OOP, design patterns).
● Knowledge of machine learning libraries Tensorflow, Jax, Keras, scikit-learn, pyTorch. Excellent mathematical skills and background, e.g. accuracy, significance tests, visualization, advanced probability concepts
● Ability to perform both independent and collaborative research.
● Excellent written and spoken communication skills.
● A proven ability to work in a cross-discipline environment in defined time frames. Knowledge and experience of deploying large-scale systems using distributed and cloud-based systems (Hadoop, Spark, Amazon EC2, Dataflow) is a big plus.
● Knowledge of systems engineering is a big plus.
● Some experience in project management and mentoring is also a big plus.
EDUCATION:
- B.E.\B. Tech\B.S. candidates' entries with significant prior experience in the aforementioned fields will be considered.
- M.E.\M.S.\M. Tech\PhD preferably in fields related to Computer Science with experience in machine learning, image and signal processing, or statistics preferred.
● Developing new user-facing features using React.js
● Building reusable components and front-end libraries for future use
● Translating designs and wireframes into high quality code
● Optimizing components for maximum performance across a vast array of web-capable devices and browsers
● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
● Thorough understanding of React.js and its core principles
● Experience with popular React.js workflows (such as Flux or Redux)
● Familiarity with newer specifications of EcmaScript as well as HTML and CSS
● Experience with data structure libraries (e.g., Immutable.js)
● Working knowledge and integration knowledge with RESTful APIs
● Knowlegde of websockets implementation is a must.
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Familiarity with modern front-end build pipelines and tools
● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
● Ability to understand business requirements and translate them into technical requirements.
● A knack for benchmarking and optimization
● Familiarity with code versioning tools {such as Git}
● Added advantages if you have working knowledge of AWS
About The Role:
Our dream Digital Marketer will be responsible for executing a variety of tasks, including keeping our paid channels up-to-date and running plenty of experiments. This role demands a lot of research and frequent troubleshooting. You will need strong problem solving skills in an area where answers are rarely obvious!
Typical Daily Duties:
- Manage active campaigns, test and optimise
- Conduct keyword research and create audiences for targeting
- Work on the copy and creatives for the ads independently or in conjunction with our designers (e.g. image ads, banners, videos, etc.)
- Track KPIs to assess performance and pinpoint potential issues
- Find new opportunities to improve results
- Stay up to date with PPC (Pay per click)
Requirements
- Keyword Analysis
- On-Page Optimization
- Off Page Optimization
- SEO Tools
- Site Analysis
- Google Search Console
- Local Business SEO
- Job Type: Full-time
- Experience: 3+ year (Preferred)
- Excellent client servicing skills
- Computer proficiency
- Ability to interact with varied cultures
- Energetic, Confident, and Motivated & Self- driven
- Working Days: Mon to Fri and 1st, 3rd and 5th Sat off
- Salary: Up to 25K
Primary Skill Set:
- 2+ Years of hands-on experience in design, architect, developing and delivering
- cross platform Xamarin.Android, Xamarin.iOS and Xamarin.Forms applications
- using Microsoft Visual Studio/VS for MAC.
- Mobile application development fundamentals (Android/iOS - Xamarin)
- Experience in designing and developing custom controls for Android, Windows
- and iOS.
- Should have a strong knowledge of OOPS and intermediate knowledge of
- front-end GUI design and development.
- Working knowledge of data parsing, storing and related patterns.
- Strong in C#, the .NET framework and object oriented programming patterns and
- practices.
- Expertise in MVVM pattern. Code sharing patterns such as dependency service,
- service locator.
- Solid foundation in data structures, algorithms, and object orientation design.
- Knowledge on Agile and Scrum approach is must.
- Demonstrate ability to apply Microsoft Practices and Patterns as guided by the
- Architect.
- Knowledge of Drawing Library will be an added benefit.
- Good to have experience in Unit Test case writing, JSON formation and parsing.
Education:
UG: B.Tech/B.E. - Any Specialization, Computers, B.Sc - Any Specialization,
Computers
Roles and Responsibility :
- Develop, implement and optimize new features and existing features in the
- application
- Assist/Perform Unit Testing and Bug fixing.
- Understanding client requirement and suggest optimised solutions.
- Code refactoring as per the TDD(Test Driven Development) guidelines.
- Keeping the project and libraries upto date with latest available
- Integrating external library into existing code base as per client requirements.
- Deploy application to store and App center.
A PHP Developer writes clean, fast PHP to a high standard, in a timely and scalable way that improves the code-base of our products in meaningful ways.
You will be a part of a full-stack creative team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching.
Responsibilities
Write “clean”, well-designed code
Produce detailed specifications
Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality
Contribute in all phases of the development lifecycle
Follow industry best practices
Develop and deploy new features to facilitate related procedures and tools if necessary
Requirements
Proven software development experience in PHP
Understanding of open source projects like Joomla, Drupal, Wikis, osCommerce, etc
Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX, etc
Good knowledge of relational databases, version control tools, and of developing web services
Experience in common third-party APIs (Google, Facebook, eBay, etc)
Passion for best design and coding practices and a desire to develop new bold ideas
BS/MS degree in Computer Science, Engineering or a related subject
Experience - 1 to 3 years required
Must have worked on WordPress.
- You’ve got good experience working on web applications
- You have a clear knowledge and hands-on with ES6+ and you know AngularJS, Vue or React/React-Native
- Advanced knowledge in AngularJS, VueJS and CSS with material design styles guide
- Basic knowledge of NodeJS
- Basic understanding on Progressive Web Applications will be well appreciated
- Advanced knowledge in WebPack and other basic tools to work with Javascript nowadays (Git, npm, etc ...)
- Knowledge and experience in the development of unit tests for VueJS (no matter the library or framework)
- Good Knowledge on Optimizing performance and browser compatibility is always at the top of your mind
Skills Required:
VueJS, AngularJS, ReactJS, NodeJs, Webpack, CSS, HTML5




