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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Experience: 0–2 Years
Education: B.Tech / B.Sc IT / MBA (Preferred top colleges & strong academic background)
Industry: IT Service-Based Company
Location:Ahmedabad
Employment Type: Full-time
About the Role
We are looking for a dynamic and self-motivated Business Development Executive (BDE) who can manage and grow our presence on platforms like Upwork and LinkedIn. The ideal candidate should have strong communication skills, understanding of IT services, and the ability to generate qualified leads.
Key Responsibilities
- Create and manage proposals on Upwork and LinkedIn to generate new business opportunities.
- Identify, connect, and build relationships with potential clients through professional networking.
- Research clients’ requirements and prepare customized proposals.
- Collaborate with the technical team to understand project requirements and estimate timelines.
- Maintain a strong sales pipeline and track daily activities.
- Handle initial client communication, calls, and follow-ups.
- Represent the company’s services professionally and build long-term business relationships.
- Achieve monthly/quarterly lead generation and sales targets.
Required Skills & Qualifications
- Bachelor’s degree in B.Tech / B.Sc IT or MBA in Marketing/IT.
- Excellent verbal & written communication skills.
- Knowledge of IT services (Web, Mobile App Development, Software Solutions, AI/ML, SEO, Digital Marketing).
- Ability to write proposals and client messages clearly and professionally.
- Strong understanding of Upwork bidding strategies and LinkedIn outreach.
- Ability to work under deadlines and meet targets.
- Strong analytical & negotiation skills.
- Freshers with excellent communication are highly encouraged to apply.
Preferred Attributes
- High energy, self-driven, and target-oriented personality.
- Ability to understand technical terms (training will be provided).
- Strong networking and relationship-building abilities.
- Quick learner with problem-solving attitude
𝗝𝗼𝗯 Description:-
This is a full-time on-site role for a Sales Manager . The Territory Sales Manager will be responsible for communication with clients, sales activities, customer service, training, and sales management.
1. Business Development :
• Devise effective territory sales and marketing strategies.
• Professionally handle incoming requests from customers within
defined territory.
• Generate new business leads or opportunities based on
similar/existing solutions provided to customers.
• Thoroughly and effectively gather customer information.
• Maintain a balance between company policy and customer
benefits.
• Continuously evaluate and identify opportunities to drive process
improvements.
• Present products and services to prospective customers.
• Perform product demonstration.
• Active participation in tender.
• Early engagement with PSU & private customers for requirement.
• Achieving assigned territory business target.
• Implementing effective strategies to maximize profitability.
• Effectively handling customer negotiation to ensure maximum
order value & profit with favorable T&C to the organization.
• Payment follows up
2. Customer Relationship :
• Knowledge of Support/Communication etiquettes for general day
to day client communication.
• Communicate with client for ongoing Issues / Product Trainings.
• Administer regular feedback from the customer for product
improvement.
• Working with a team or individually to enhance customer
experience and solve grievances.
3. Data Management :
• Work on Supports in-house tasks like updating timesheet, prepare
Weekly Reports etc.
• Opportunity Follow up and Update in CRM System with precise
order closing details (e.g., time & amount).
• Prepare and submit reports weekly/monthly MIS reports to the
Regional Manager.
• Ensure accurate opportunity/customer details to be entered in CRM
System.
4. Business Analysis :
• Analyze data to find the most efficient sales methods.
• Discover sales opportunities through market research.
• Participate in industry or promotional events (e.g., trade shows) to
cultivate customer relationships.
• Monitor competition within assigned region.
Qualifications :
Minimum 3-8 years + of experience in the industry.
Experience in Technical sales like AVEVA system platform, IIOT, Wonderware ,Industry 4.0 preferable.
Ability to travel when required.
Job Title: Business Development Executive (BDE)
Experience Level: 2+ Years
Location: Ahmedabad, Gujarat
Company Overview: Blockchain Solutions Network is a dynamic and rapidly growing company that is committed to innovation and excellence. We offer a range of products & services to our clients, and our success is driven by a talented and dedicated team of professionals.
We are currently seeking a Business Development Executive with 2+ years of experience to join our team and contribute to our continued growth and success.
Job Description: Position Summary: As a Business Development Executive at Blockchain Solutions Network, you will play a pivotal role in our growth strategy. Your primary responsibility will be to identify and develop new business opportunities, build relationships with potential clients, and contribute to the overall success of our sales and business development team.
Key Responsibilities:
● Lead Generation: Identify potential clients through various channels, including market research, cold calling, social media, and industry events.
● Client Relationship Building: Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions. ● Sales Pitch: Develop and deliver compelling sales pitches and presentations to potential clients, showcasing our products/services and value proposition.
● Sales Funnel Management: Maintain and update the sales funnel, including lead tracking, follow-up, and status reporting.
● Market Research: Stay updated on industry trends, market conditions, and competitor activities to make informed business development decisions.
● Sales Collateral: Assist in the development of marketing materials, proposals, and sales collateral to support the sales process.
● Networking: Attend industry events, conferences, and trade shows to expand your professional network and identify new opportunities.
● Reporting: Provide regular reports and updates on sales activities and progress to the senior management team.
Qualifications: Bachelor's degree in Business, Marketing, or a related field. 2+ years of experience in business development, sales, or related roles. Proven track record of achieving and exceeding sales targets. Excellent communication and presentation skills. Strong negotiation and relationship-building skills. Self-motivated, proactive, and results-oriented. Ability to work both independently and as part of a team. Proficiency in CRM software and Microsoft Office Suite.
PHP
Javascript
React.js
Angular (2+)
AngularJS (1.x)Minimum of 7+ years of hands-on development experience in one or more of the following languages/frameworks: React/Angular, Node/Next.js,python/Django
● Hands-on development and deployment experience in AWS or Azure using serverless functions or EC2
● Experience with RESTful & GraphQL APIs
● Familiarity with microservices architectures
● Familiarity with dev tools such as Github, Jira, CFT, Terraform
● DB experience with relational or noSQL such as PostgreSQL, , MySQL, Redshift, MongoDB, Redis
● Familiarity with cloud-based logging, monitoring, and security tools
HTML/CSSJavascript
Adobe XDRoles and Responsibilities:
- Develop new user-facing features
- Integrate PSD designs to Magento Theme
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize Magento 2 stores for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end
- Collaborate with other team members and stakeholders
Desired Candidate Profile:
- Minimum 2 years of experience as a Magento 2 Frontend Developer
- Experience in setting up the full UI workflow layer right from Development, Testing, Building and Deployment.
- Strong knowledge of web standards
- Expert Level understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Good understanding of Javascript and JQuery
- Proficient understanding of code versioning tools, such as Git
- Understanding of Basic SEO principles and ensuring that the application will adhere to them
- Fair understanding of JavaScript programming and DOM manipulation
- Familiarity with differences in other HTML5 based views, such as ones in email clients
- Proficient understanding of cross-browser compatibility issues and ways to work around them
- Critical thinking and problem-solving skills
- Good time-management skills
- Should be able to handle project independently
Go Programming (Golang)Position: Software Engineer/ Sr. Software Engineer
Technology: Golang Developer
Location: Ahmedabad / Remote
Job Description:
- Experience in software development in Golang
- More than 1 years of strong API design and development experience
- Strong knowledge of Object-Oriented Programming Concepts, design patterns.
- Good analytical and problem solving skills
- Knowledge of data structures, algorithms, parallel and concurrent code.
- You should be able to read GoLang code and grasp the concepts quickly.
- Building RESTful APIs in relevant programming languages.
- Experience with Git and continuous integration.
- Experience with SQL/ NoSQL Databases / Postgre / Mongo db
- Design, build and maintain high performance, scalable and secure code.
CodeIgniterPHP
Laravel
DotPe is a fast-paced technology start-up, operating in Fintech and e-commerce space. With the aim to revolutionize offline-to-online(O2O) space, Dot strives to enable digital transformation of Offline businesses using smart innovations. This is a huge market, serving the 1.3 billion strong Indian population.
The start-up is led by a strong and experienced team. It has already raised seed funding of ~US$ 8 Million from renowned investors.
To know more, head over to: www.dotpe.in
Linkedin: https://www.linkedin.com/company/dotpein
Products
At DotPe, we are solving the key problems that lie at the heart of Offline businesses by equipping them with commerce and fin-tech products. We are building a horizontal Omni-channel platform encompassing several Products all aimed at empowering all types of merchants, big or small, with Digital Technology. Whilst strengthening the merchants, our products also aim to direct this digital transformation towards improving the customer journey.
Our initial Product line-up has already garnered attraction from several renowned enterprises as well as significant interest from every medium and small-scale merchant we touch. And this just marks the start of our journey!
Role: Business Development Manager
Job Responsibilities:
• Responsible for generating leads, sales and business development of all offline retail categories to sell DotPe product – F&B, Malls, Multiplex, Educational Institutes, Grocery, Hospitals, etc
• Identifying new opportunities for business development • Contacting potential merchants for various product offerings
• Manage end to end sales cycle – presentation, commercial negotiation, defining merchant scope of work, coordination with internal team to ensure timely merchant go live
• Closes new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.
• Be the point of contact for internal & external stakeholder of DotPe
• Protects organization’s value by keeping information confidential.
• Enhances organization’s reputation by accepting ownership for accomplishing new and different requests. • Explores opportunities to add value to job accomplishments.
• Responsible for achieving set sales targets.
• Being part of a start-up from an early stage, lead your area of expertise and be a part of this exciting growth journey. Qualifications / Skills:
• Proven sales experience in retail / hospitality / F&B Aggregators / Retail POS & ERP Systems for 4-8 years • Exceptional communication and presentation skills, and ability to express technical and nontechnical concepts clearly and concisely.
• Expert understanding of product, and ability to innovate new ways the product can serve customers.
• Excellent organizational skills to meet goals and set priorities
• Innate drive to succeed and take initiative
• Strong organizational talents and ability to work under pressure and in new environments.
• A hustler, passionate working in a high growth start-up environment.
• Good market segmentation knowledge
• Great energy level and self-motivator What we are offering:
• Opportunity to work in a fast-growing Start-Up with lucrative compensation benefits.
• Working directly with the leaders; having high level of work independence, autonomy and empowerment to lead company-wide changes.
• Work with a market dominating technology
• Excellent platform for learning how to build teams, achieve goals and handle high growth situations. Ideal for people with entrepreneurial ambitions.
Swift
Objective C
iOS App Development● Experience Level: 2+ Years
● Extensive iOS development experience (iOS SDK, XCode, Objective C, Swift)
● Excellent understanding of iOS UX/UI guidelines/best practices and the ability to
engage with the creative team to deliver pragmatic solutions, balancing design,
quality, and velocity, iOS app architecture and use of design patterns.
● Strong OO & Objective-C skills, with an appreciation for pragmatism and simplicity
in code
● Good Communication Skills.
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