Experienced ServiceNow Developer who will be responsible for designing, developing, and integrating IT enterprise software solutions with a focus on frameworks, programming, troubleshooting, and debugging IT software issues, aligned with strategic goals and technology needs.
You will collaborate with cross-functional teams to gather and refine project requirements as part of the development lifecycle from conception to delivery.
Responsibilities:
System Operations (50%)
Resolve technical issues and provide in-depth support.
Analyze and troubleshoot application performance problems.
Escalate issues to appropriate teams when necessary.
Develop and maintain support documentation.
Assist in user training and communication.
System Design and Integration (40%)
Develop IT software applications based on project requirements.
Design and implement new features with guidance from senior developers.
Collaborate with cross-functional teams on coding and testing.
Take ownership of specific modules or components.
Contribute to technical documentation and participate in code reviews.
Planning (10%)
Participate in project planning and estimation.
Contribute to the development of technical strategies for projects.
Collaborate with architects to align solutions with enterprise goals.
Provide input into the selection of technology stacks and frameworks.
Qualifications
Knowledge/Skill Requirements
ServiceNow experience implementing ITSM, ITOM, ITAM (Incident, Change, CMDB, Discovery, Service Mapping, Service Portal, Mobile, etc.)
ServiceNow experience with HRSD, CSM, or SPM is a plus.
ServiceNow experience developing service catalog items and custom applications.
ServiceNow experience integrating with third-party applications such as Jira, Workday, Oracle, using Integration Hub and RESTful implementations.
ServiceNow experience with IDP solutions (LDAP, SSO, SAML).
ServiceNow experience creating/maintaining a secure UI and data environment (ACLs, business rules, UI policies, data policies, client scripts, etc).
Excellent problem-solving and analytical thinking skills.
Solid understanding of fundamental web technologies like REST, HTTP verbs, DOM, Web security, etc.
Demonstrated ability to manage priorities, context switches, and make efficient use of shared resources.
Demonstrated ability to work well in a fast-paced environment with user-centered, iterative design and development processes.
Demonstrated ability to identify risk and escalate issues appropriately.
Strong proficiency in JavaScript/ES6, including DOM manipulation and the JavaScript object model.
Experience in high-level programming languages, such as Java, Python, JavaScript, Perl, etc.
Experience with RDBMS such as SQL Server, MySQL/MariaDB, PostGreSQL.
Experience presenting to all levels of users (internal and external) in English.
Shubham Vishwakarma
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Follow CutshortShubham Vishwakarma
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