ServiceNow Developer

Job Title : Perl Developer

Experience : 6+ Years

Engagement Type : C2C (Contract)

Location : Remote

Shift Timing : General Shift

Job Summary :

We are seeking an experienced Perl Developer with strong scripting and database expertise to support an application modernization initiative.

The role involves code conversion for compatibility between Sybase and MS SQL, ensuring performance, reliability, and maintainability of mission-critical systems.

You will work closely with the engineering team to enhance, migrate, and optimize codebases written primarily in Perl, with partial transitions toward Python for long-term sustainability.

Mandatory Skills :

Perl, Python, T-SQL, SQL Server, ADO, Git, Release Management, Monitoring Tools, Automation Tools, CI/CD, Sybase-to-MSSQL Code Conversion

Key Responsibilities :

• Analyze and convert existing application code from Sybase to MS SQL for compatibility and optimization.
• Maintain and enhance existing Perl scripts and applications.
• Where feasible, refactor or rewrite legacy components into Python for improved scalability.
• Collaborate with development and release teams to ensure seamless integration and deployment.
• Follow established Git/ADO version control and release management practices.
• (Optional) Contribute to monitoring, alerting, and automation improvements.

Required Skills :

• Strong Perl development experience (primary requirement).
• Proficiency in Python for code conversion and sustainability initiatives.
• Hands-on experience with T-SQL / SQL Server for database interaction and optimization.
• Familiarity with ADO/Git and standard release management workflows.

Nice to Have :

• Experience with monitoring and alerting tools.
• Familiarity with automation tools and CI/CD pipelines.

Key aspects of this role:

• Maintain, update, and enhance ITSM environment including Incident, Request, Problem, Change and Knowledge Management, Service Catalog, Service Portals, SLAs, Discovery, and Integrations

• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform.

• Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need:

• Minimum of 2 years of demonstrated experience in ServiceNow development and configuration.

• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.

• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM

• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform interfaces (to other data sources) and the data within tables, import sets and the CMDB.

• Preferably certified in ServiceNow

• should have at least 5 years of proven experience in .net core with entity framework
• You need to work on the existing .net application to create new web APIs with the latest standards using the .net core in the entity framework
• Should have expertise in .net core using the entity framework
• Should be expertise in C# programming & OOPS concepts
• Should have good professional experience in ASP.Net, .Net Core, entityframework, ASP.Net MVC & Web API
• Expertise in .Net framework & Class libraries
• Very strong understanding of JSON, XML, XSD, XSLT
• Very strong knowledge of Web deployment & IIS
• Expertise in exceptional handling & best practices
• Good knowledge on SQL server & SQL
• Should have good communications skills
• Should be a Quick learner
• Should work independently
• Education qualification is graduation
• Expertise in building the APIs for the data-driven application
• Good to have the Azure deployment experience.
• Should be proactive and bring new ideas to the team
• Able to deep dive into code to fix the issues
• Should be expertise in creating and modifying the existing APIs

Total experience Required: 7+ Years
Responsibilities:

• Develops ServiceNow software solutions using JavaScript, Web Services, MYSQL, XML, JSON
• Configuration Management (CMDB)
• Analyze system performance issues and determine performance enhancements
• Administration of Knowledge Base and Service Catalog
• Configure out-of-the-box workflows and create/maintain custom workflows
• Configure application related fields, forms, views, email notifications, acceptance roles and access controls
• Integrate ServiceNow application(s) with third party systems/applications via APIs
• Provides input to staff involved in writing and updating technical documentation such as user manuals
• Prepares reports on analyses
• Under general direction, independently develops, maintains and extends a stable production, development and testing middleware infrastructure while extending the functionality and enabling developers to use it via mentoring and formal training
• Independently develops, modifies, and implements moderately to highly complex information systems that are thorough and accurate and conform to MST standards
• Codes, tests, debugs, and documents assignments of moderate to high complexity
• Independently researches and resolves more complex technical problems
• May serve as project manager or team lead on complex projects
• Based on customer requirements, formulates/defines systems scope and objectives
• Researches, develops, codes or modifies architecture components that are well designed, efficient and conform to MST architectural standards
• When assuming the project manager role, manages day-to-day project-related activities for projects of moderate to high complexity
• Work with multiple business owners to move forward development and enhancements around the core ITSM applications including Incident, Change and Request in a Domain separated instance of ServiceNow

Qualifications for ServiceNow developer:

• Ability to set up data security via control rules, domain separation 
• Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience
• Minimum 3 years of experience supporting the implementation, configuration, and/or development of the ServiceNow tool

Key aspects of this role: 

• Maintain, update, and enhance ITSM environment including Incident, Request,  Problem, Change and Knowledge Management, Service Catalog, Service Portals,  SLAs, Discovery, and Integrations 
• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform. • Responsible for performing daily administration, issue resolution, and  troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need: 

• Minimum of 2 years of demonstrated experience in ServiceNow development and  configuration.  
• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.
• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform  interfaces (to other data sources) and the data within tables, import sets and the  CMDB. 
• Preferably certified in ServiceNow 

• Atleast 2 years of ServiceNow core development experience including web development experience (HTML, CSS, JavaScript) with up to 4 years total experience.

• Demonstrated proficiency with the ServiceNow Glide stack (Glide System, Record, Form)