ServiceNow - GRC/IRM Developer

1. Candidate should have a consultative approach not just pre sales call approach. 

2. Must be from B2B SAAS, MarTech or SalesTech but product based company only

3. Should be able to prepare pitch decks for the clients

4. 3 to 5 years of experience in a Solutions Consultant, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role

5. Solid technical foundation with the ability to explain complex concepts clearly

6. Exceptional communication and presentation skills, with the ability to articulate value and technical information effectively

7. Expereince between 3 to 6 years will only be considered. More than 6 years candidates are not applicable

Preferred companies to find candidate for this role - Cvent, Bizzabo, Airmeet, Hubilo, Hopin, vFairs, ON24, Goldcast, Webex Suite, BigMarker, Stova, Splash and EventMobi.

Vakilsearch is the leading Legal, Tax and Compliance (LTC) Company in India. We are here to revolutionize the way business work with the Government. We are working on exciting and transformative products to revolutionize the LTC space. At Vakilsearch, we believe the

future of legal in India lies in great products.

Responsibilities:

• Growth Strategy & Execution: Develop and implement comprehensive growth strategies to achieve consistent year-over-year revenue growth.
• Identify and capitalize on new growth opportunities through data-driven analysis and market insights.
• User Acquisition & Retention: Drive new user acquisition and retention initiatives, focusing on both organic and paid channels.
• Optimize user funnels and improve conversion rates.
• Scale and optimize successful marketing campaigns and product category launches.
• Revenue Operations: Manage end-to-end revenue operations, including KPI planning, sales operations, and customer NPS.
• Improve sales-attributed revenue share through strategic initiatives.
• Implement and optimize CRM solutions.
• P&L Management: Hold P&L responsibility for the Marketing & Sales functions, ensuring positive cash flow and efficient budget allocation.
• Monitor and report on key financial metrics.
• Team Leadership: Build, lead, and mentor a high-performing marketing and sales team.
• Establish and manage freelance teams to optimize costs and scale operations.
• Digital Marketing & Brand Management: Lead digital marketing strategy and execution across B2C, B2B, and B2I verticals.
• Develop and execute targeted marketing campaigns and promotions to enhance brand visibility and user engagement.
• Increase organic traffic through SEO and content marketing.
• Manage and execute social media and PPC campaigns.
• Product Marketing: Launch and manage marketing campaigns to improve product visibility and engagement.

Qualifications:

• 10+ years of experience in Growth, Performance Marketing, Digital Marketing, Sales, Revenue Operations, and P&L Management.
• Proven track record of driving significant revenue growth in high-growth B2C organizations.
• Strong experience in managing large-scale marketing campaigns and budgets.
• Expertise in user acquisition, retention, and conversion optimization.
• Proficiency in digital marketing tools and platforms, including SEO, PPC, and social media marketing.
• Experience with CRM systems (e.g., LeadSquared, HubSpot).
• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Strong understanding of data-driven marketing and performance analysis.

 Build a database of customer leads through references, opening stalls in areas where there are higher

number of footfalls – like apartment complexes, shopping areas etc., door to door visits, distribution of

pamphlets etc.

 Schedule meetings with potential liabilities customers and understand their requirement; thereafter

presenting them with the most suitable products and explaining the features/benefits.

 Communicate clearly to customers on the requirements for various types of products & services

 Ensure that all customer documents are verified with originals and are handled with care and

confidentiality.

 Complete all account opening related processes accurately so that the customer experience is enhanced

and forms the foundation of a long relationship with the bank.

 Maintain continuous communication with customers on the status of their account opening process.

 Frequently communicate with newly signed up customers and assist them with additional products and

services based on their requirements

 Build reference network from newly signed up customers for potential leads.

 Regularly update Daily Sales Reports and discuss on the plans, action items, progress with the supervisor

How to apply: recruit.hrlspl

Mainframe developer

CICS

VSAM

COBOL

DB2, online Batch, Development exp needed (not into support/maintance/ enhancement)

• Key Skills:
• Expert Proficiency in anyone the below programming language - Node JS, PHP or GoLang
• Expert Computer Science fundamentals like Data Structures, Algorithms, Time Complexity, and others
• Strong Microservices, REST API, Git source control, CI/CD, and other latest technology trends
• Strong System Design, DB Design proficiency
• Strong knowledge in Design Patterns, best software development practices
• Good exposure to working in Open Source stack, E-Commerce, or Fintech domain.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive (Chat & Email)

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 0.6 Months - 3 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Qualification profile

• Successfully completed studies or training in computer science, focus on software development desirable or comparable qualification
• In-depth knowledge of web technologies: JAVA, HTML5, CSS, Java/TypeScript, and Vue.js, as well as web services/SOA Hibernate and SQL
• In-depth knowledge of React and/or Angular is also an advantage
• Experience with responsive web design and web content management systems
• Fluent in English
• Knowledge of cloud-native development and operation, e.g. B. Docker and Kubernetes advantageous

What we offer you

• Varied, demanding, and interesting field of activity
• Flexible working hours to reconcile work and private life
• Collegial and highly professional team in a modern, international working environment
• Career opportunities here in India or worldwide