ServiceNow - GRC/IRM Developer at Apical Mind · Remote, Mumbai, Pune · 3 - 5 years · ₹10L - ₹15L / yr · Bootstrapped · Remote friendly · Posted 8 Dec 2024
Job Description: ServiceNow GRC/ IRM
Requirement:
- Design and Implementation: Develop, configure, and implement modules within the ServiceNow IRM application to support risk management processes, including Risk Management, Policy Management, Compliance Management, and Audit Management.
- Customization and Integration: Customize ServiceNow solutions to meet business requirements, including the creation of forms, workflows, and reports. Integrate ServiceNow with other applications and platforms to enhance risk visibility and reporting.
- Scripting and Development: Utilize JavaScript, ServiceNow APIs, and other programming tools to develop functionalities, including business rules, client scripts, and orchestrations.
- Process Improvement: Analyse current risk management processes and recommend solutions for improvement to enhance efficiency and effectiveness.
- User Support and Training: Provide ongoing support to users of the IRM module, troubleshoot issues, and conduct training sessions to promote best practices.
- Documentation: Create and maintain comprehensive documentation for designs, configurations, and customizations to ensure knowledge sharing and compliance.
- Testing and Quality Assurance: Conduct testing of solutions prior to implementation, ensuring reliability and performance, and assist in validating changes with user acceptance testing.
Required Qualifications
Strong knowledge of risk management frameworks and compliance standards (e.g., NIST,
ISO 27001).
Certifications – CIS IRM/GRC Certified
Minimum 3 to 5 years of experience working on ServiceNow GRC or IRM Module as a
developer
Good Now Platform knowledge
Ability to understand the pain points related to Risk, Policy and Audit Management along
with Third Party Risk Management to provide solutions in ServiceNow
Mainline Certifications optional : CIS – Risk & Compliance and
CIS - Third Party Risk Management

About Apical Mind
About
Apical Mind LLP Founded in April 2019, provides recruitment services to employer for the ease of perfect selection of candidates in any part of India and abroad. We have our presence in India and Dubai. Candidate selection process is assured by IT experts who worked for IT giants. The Company believes long-term relationship with clients and candidates for better leads and future.
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Job Description
Position Description:
The ServiceNow USEM (SecOps) Technical Consultant (Security Operations) is responsible to lead the design, development, and implementation of security operations (SecOps) solutions on the ServiceNow platform. This role is responsible for integrating security workflows, enhancing automation, and optimizing security response processes to ensure robust cybersecurity operations.
Primary Responsibilities:
Design, configure, and implement ServiceNow GRC/IRM modules, focusing on Policy, Compliance, and Risk Management frameworks. Develop custom solutions utilizing Flow Designer, Business Rules, Client Scripts, UI Actions, UI Policies, and Script Includes.
Configure Service Portal/Employee Center components, Service Catalog record producers, notifications, inbound email actions, and email-actionable approvals.
Manage Access Control Lists (ACLs) and role-based access designs alongside SLA definitions and task-based SLA behaviors.
Handle update set management and oversee code promotion across development, test, and production instances.
Requirements
Qualifications:
· 5+ years hands-on ServiceNow development experience, with demonstrable delivery on client-facing implementation projects
· 2+ years working directly in ServiceNow GRC/IRM, specifically Policy and Compliance Management and/or Risk Management. Candidates whose GRC exposure is limited to a single mod
· Demonstrated experience with Flow Designer, business rules, client scripts, UI Actions, UI Policies, and script includes
· Experience configuring notifications and inbound email actions, including email-actionable approvals
· Experience with ACL configuration and understanding of role-based access design
· Experience with SLA definitions and task-based SLA behavior
· Experience with Service Catalog record producers and Employee Center / Service Portal configuration
· Proficiency with update set management and promotion across development, test, and production instances
· ServiceNow Certified System Administrator (CSA) required CIS Advanced Risk preferred
· Work Experience: 5+ years
· Industry: Technology
- 5+ years hands-on ServiceNow development experience, with demonstrable delivery on client-facing implementation projects
- 2+ years working directly in ServiceNow GRC/IRM, specifically Policy and Compliance Management and/or Risk Management. Candidates whose GRC exposure is limited to a single mod
- Demonstrated experience with Flow Designer, business rules, client scripts, UI Actions, UI Policies, and script includes
- Experience configuring notifications and inbound email actions, including email-actionable approvals
- Experience with ACL configuration and understanding of role-based access design
- Experience with SLA definitions and task-based SLA behavior
- Experience with Service Catalog record producers and Employee Center / Service Portal configuration
- Proficiency with update set management and promotion across development, test, and production instances
- ServiceNow Certified System Administrator (CSA) required CIS Advanced Risk preferred
Job Summary
We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in ServiceNow development, ITSM, HRSD, Service Catalog, integrations, and platform customization. The ideal candidate should have strong JavaScript skills and practical experience with Business Rules, Client Scripts, ACLs, REST APIs, and ITIL processes.
Key Responsibilities
- Develop, configure, customize, and maintain ServiceNow applications and modules.
- Work extensively on ITSM and HRSD implementations and enhancements.
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- Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs.
- Build and support REST API integrations with external applications.
- Troubleshoot ServiceNow issues, perform root-cause analysis, and provide technical solutions.
- Translate business requirements into scalable ServiceNow technical solutions.
- Follow ServiceNow development best practices and maintain code quality.
- Collaborate with functional consultants, business stakeholders, and other technical teams.
- Support upgrades, deployments, testing, and production releases.
- Apply ITIL principles while designing and implementing ITSM solutions.
Required Skills
- 6+ years of hands-on experience in ServiceNow development.
- Strong experience in ServiceNow ITSM and HRSD.
- Excellent knowledge of JavaScript and ServiceNow scripting.
- Strong experience with Service Catalog.
- Hands-on experience with REST API integrations.
- Strong knowledge of Business Rules, Client Scripts, ACLs, Script Includes, UI Policies, and UI Actions.
- Good understanding of ITIL processes and ITSM best practices.
- Experience in troubleshooting, debugging, testing, and deployment activities.
- Strong communication and problem-solving skills.
Preferred
- ServiceNow certifications such as CSA, CIS-ITSM, or CIS-HRSD.
- Experience with Flow Designer, IntegrationHub, and modern ServiceNow development practices.
- Experience working in enterprise ServiceNow environments.
Notice Period
Immediate joiners to candidates with a maximum 15-day notice period preferred.
🚨 Hiring: ServiceNow Developer | ITSM + HRSD
We are looking for an experienced ServiceNow Developer to join our team!
🔹 Experience: 6+ Years
🔹 Skills: ServiceNow, ITSM, HRSD
🔹 Location: Bangalore
🔹 Work Mode: Hybrid – 3 Days WFO
🔹 Interview Process:
• Round 1 – Virtual
• Round 2 – Face-to-Face (FTF)
🔹 Interview: Tomorrow
📩 Interested candidates, please share your updated resume.
#Hiring #ServiceNow #ServiceNowDeveloper #ITSM #HRSD #BangaloreJobs #HybridJobs #TechJobs #ImmediateHiring #ITJobs #JobOpening
ob Summary
We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in ServiceNow development, ITSM, HRSD, Service Catalog, integrations, and platform customization. The ideal candidate should have strong JavaScript skills and practical experience with Business Rules, Client Scripts, ACLs, REST APIs, and ITIL processes.
Key Responsibilities
- Develop, configure, customize, and maintain ServiceNow applications and modules.
- Work extensively on ITSM and HRSD implementations and enhancements.
- Design and maintain Service Catalog, Catalog Items, Record Producers, and Workflows/Flow Designer.
- Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs.
- Build and support REST API integrations with external applications.
- Troubleshoot ServiceNow issues, perform root-cause analysis, and provide technical solutions.
- Translate business requirements into scalable ServiceNow technical solutions.
- Follow ServiceNow development best practices and maintain code quality.
- Collaborate with functional consultants, business stakeholders, and other technical teams.
- Support upgrades, deployments, testing, and production releases.
- Apply ITIL principles while designing and implementing ITSM solutions.
Required Skills
- 6+ years of hands-on experience in ServiceNow development.
- Strong experience in ServiceNow ITSM and HRSD.
- Excellent knowledge of JavaScript and ServiceNow scripting.
- Strong experience with Service Catalog.
- Hands-on experience with REST API integrations.
- Strong knowledge of Business Rules, Client Scripts, ACLs, Script Includes, UI Policies, and UI Actions.
- Good understanding of ITIL processes and ITSM best practices.
- Experience in troubleshooting, debugging, testing, and deployment activities.
- Strong communication and problem-solving skills.
Preferred
- ServiceNow certifications such as CSA, CIS-ITSM, or CIS-HRSD.
- Experience with Flow Designer, IntegrationHub, and modern ServiceNow development practices.
- Experience working in enterprise ServiceNow environments.
Job Description
We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in ServiceNow development, ITSM, HRSD, integrations, and platform customization.
Key Responsibilities
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- Work extensively on ITSM and HRSD implementations and enhancements.
- Develop and maintain Service Catalog, Catalog Items, Record Producers, and Workflows/Flows.
- Write and maintain Business Rules, Client Scripts, UI Policies, UI Actions, and ACLs.
- Develop solutions using JavaScript and ServiceNow scripting.
- Design and implement REST API integrations with external systems.
- Troubleshoot and resolve ServiceNow application and integration issues.
- Follow ITIL best practices while designing and implementing ServiceNow solutions.
- Collaborate with functional teams, business stakeholders, and other technical teams to understand requirements and deliver solutions.
- Perform unit testing, debugging, deployment, and production support activities.
- Ensure development follows ServiceNow best practices, coding standards, and security guidelines.
Mandatory Skills
- ServiceNow
- ITSM
- HRSD
ServiceNow TPRM Sr.Solution Engineer (Offshore)
· Location- Remote
· Contract- 6 months
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Job Description
Position Description:
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· Excellent written and verbal communication, analytical, documentation, troubleshooting, and teamwork skills.
Technical Skills:
· Strong hands-on knowledge of ServiceNow TPRM and relevant platform capabilities, including Flow Designer, UI Builder, business rules, notifications, UI pages, UI macros, formatters, database views, reporting, dashboards, and role-based security.
· Proficiency in ServiceNow scripting and development, including JavaScript, Glide API, web services, and application configuration; experience with HTML and CSS. Familiarity with React, AngularJS, or Java is beneficial.
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· Knowledge of third-party risk assessment, compliance, control testing, issue management, remediation, internal audit, and continuous monitoring methodologies.
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Certifications:
· ServiceNow Certified System Administrator required. ServiceNow Certified Implementation Specialist in TPRM preferred.
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Job Location: Pan India
Work Model: Hybrid – 2 Days Work from Office
The role is focused on hands-on ServiceNow development, scripting, integrations, and platform engineering. We’re open to candidates with strong experience in any ServiceNow module, including ITSM, ITOM, CMDB, SecOps, GRC, CSM, HRSD, ITAM, Service Portal, ATF, UI Builder, or Now Assist.
Key requirements:
- Strong hands-on ServiceNow Development experience
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- Strong experience with Inbound & Outbound Integrations
- Hands-on experience with REST APIs and JSON
- Good understanding of the ServiceNow Full Platform
- Strong experience in at least one ServiceNow module
- Developer / Lead Developer profiles only —**** Architect profiles are not being considered.
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📍 Location: Indore, Madhya Pradesh | On-site
💼 Experience: 8+ Years
💰 Salary: Best in Class
Must-Have Technologies
- ServiceNow ITSM – Strong hands-on expertise
- ServiceNow Architecture – 3+ years as Architect / Solution Architect / Technical Lead
- ITOM, CMDB, Discovery & Service Mapping
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- Flow Designer & Integration Hub
- REST & SOAP APIs
- Third-party integrations
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- Automated Test Framework (ATF)
Good-to-Have
- ITOM Implementation
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- AWS / Azure / GCP
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- Agile / Scrum
Certification
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What We're Looking For
A strong ServiceNow Architect / Technical Lead who can independently design solutions, lead end-to-end implementations, handle integrations, and guide technical teams.
Immediate Joiners / Short Notice Candidates Preferred









