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Experience : 3 to 15 years
Location : Pune/Bangalore
Type of Employment : Permanent
Role : ServiceNow ITX
Qualification : B.E Computer or IT / MCS/ MCA equivalent
Job Overview :
The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience in any 1 or 2 of these ITAM, ITOM, CSM, SPM, PPM.
Key Responsibilities :
· Support and maintain all technical aspects of ServiceNow platform.
· Design and Develop OOTB and custom application on ServiceNow platform with primary focus on ITX and HRSD development
· Owns the requirement gathering sessions collaborating with various stakeholders.
· Convert user stories into technical solutions.
· Possess the ability to work independently with minimal management supervision
· Testing of new and existing functionality
· Documentation of new and existing process
· Train end users/stakeholders
Experience and Skills Required :
· Relevant 3+ years of experience in developing application using ServiceNow platform (Development & administration )
· Expertise with any 1 or 2 of these ServiceNow ITOM, ITAM, ITBM, HRSD, CSM, SPM, PPM.
· Experience with Now mobile app.
· Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS, Server Side scripting, Jelly Script, jQuery
· Should have experience in integrations including AD, MID Server and third party tools using web services, SOAP, REST, etc.
· Experience of Scoped application and Service Portal
· Should have good understanding about domain separation
· Excellent Analytical, Logical, communication and problem-solving skills
· Should have ServiceNow CSA (Certified System Administrator)
· ServiceNow Certified Application Developer
Nice to Have :
· ITIL certified
· Relevant ServiceNow Certified Implementation specialist
· Adherence to agile development methods like SCRUM
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