Reliable Group

Job Title: GCP Cloud Engineer/Lead

Location: Pune, Balewadi

Shift / Time Zone: 1:30 PM – 10:30 PM IST (3:00 AM – 12:00 PM EST, 3–4 hours overlap with US Eastern Time)

Role Summary

We are seeking an experienced GCP Cloud Engineer to join our team supporting CVS. The ideal candidate will have a strong background in Google Cloud Platform (GCP) architecture, automation, microservices, and Kubernetes, along with the ability to translate business strategy into actionable technical initiatives. This role requires a blend of hands-on technical expertise, cross-functional collaboration, and customer engagement to ensure scalable and secure cloud solutions.

Key Responsibilities

• Design, implement, and manage cloud infrastructure on Google Cloud Platform (GCP) leveraging best practices for scalability, performance, and cost efficiency.
• Develop and maintain microservices-based architectures and containerized deployments using Kubernetes and related technologies.
• Evaluate and recommend new tools, services, and architectures that align with enterprise cloud strategies.
• Collaborate closely with Infrastructure Engineering Leadership to translate long-term customer strategies into actionable enablement plans, onboarding frameworks, and proactive support programs.
• Act as a bridge between customers, Product Management, and Engineering teams, translating business needs into technical requirements and providing strategic feedback to influence product direction.
• Identify and mitigate technical risks and roadblocks in collaboration with executive stakeholders and engineering teams.
• Advocate for customer needs within the engineering organization to enhance adoption, performance, and cost optimization.
• Contribute to the development of Customer Success methodologies and mentor other engineers in best practices.

Must-Have Skills

• 8+ years of total experience, with 5+ years specifically as a GCP Cloud Engineer.
• Deep expertise in Google Cloud Platform (GCP) — including Compute Engine, Cloud Storage, Networking, IAM, and Cloud Functions.
• Strong experience in microservices-based architecture and Kubernetes container orchestration.
• Hands-on experience with infrastructure automation tools (Terraform, Ansible, or similar).
• Proven ability to design, automate, and optimize CI/CD pipelines for cloud workloads.
• Excellent problem-solving, communication, and collaboration skills.
• GCP Professional Certification (Cloud Architect / DevOps Engineer / Cloud Engineer) preferred or in progress.
• Ability to multitask effectively in a fast-paced, dynamic environment with shifting priorities.

Good-to-Have Skills

• Experience with Cloud Monitoring, Logging, and Security best practices in GCP.
• Exposure to DevOps tools (Jenkins, GitHub Actions, ArgoCD, or similar).
• Familiarity with multi-cloud or hybrid-cloud environments.
• Knowledge of Python, Go, or Shell scripting for automation and infrastructure management.
• Understanding of network design, VPC architecture, and service mesh (Istio/Anthos).
• Experience working with enterprise-scale customers and cross-functional product teams.
• Strong presentation and stakeholder communication skills, particularly with executive audiences.

Position: AWS Cloud Lead Engineer / Architect

Location: Smartworks, 43EQ, Balewadi High Street, Pune

Shift: 4:30 PM IST – 1:30 AM IST (Remote for the first 3 months; after that, regular general timings, 5 days from office)

About Reliable Group

Reliable Group is a US-based company headquartered in New York, with two offices in India:

• New Mumbai (Airoli)
• Smartworks, 43EQ, Balewadi High Street, Pune

We operate across three key business verticals:

• On-Demand – Providing specialized technology talent for global clients.
• GCC (Global Capability Centers) – Partnering with enterprises to build and scale their India operations.
• Product Development – Our in-house AI/ML product company develops AI chatbots and intelligent solutions for US healthcare and insurance companies.

About This Opportunity

This role is for one of Reliable Group’s biggest GCC accounts (RSC India), which we are building in Pune. We are on a mission to hire 1,000+ people for this account over the next phase.

You will be joining the founding team for this GCC and playing a critical role in shaping its AWS cloud infrastructure from the ground up.

The client is the second-largest healthcare company in the USA, ranked in the Fortune 50, offering a unique opportunity to work on high-impact, enterprise-scale cloud solutions in the healthcare domain.

We are seeking a highly skilled AWS Cloud Lead Engineer / Architect with deep hands-on experience in designing, implementing, and automating enterprise-grade AWS environments. The ideal candidate will possess a strong command of multi-account provisioning, networking, security, and DevOps (IAC, CI/CD, Automation) etc.

This role demands an implementation-oriented engineer — someone who understands designing cloud solutions and must also build, configure, and troubleshoot complex AWS environments independently. The candidate will lead engineering teams through end-to-end delivery, ensuring secure, scalable, and compliant AWS deployments aligned with best practices. 

Key Responsibilities 

1. AWS Environment Provisioning 

• Define and implement multi-account environments using AWS Control Tower or Organizations. 
• Define account structure, guardrails, and IAM governance aligned with enterprise security policies. 
• Standardize AWS landing zones for multiple business units.
• Implementation of different services in compute, storage, databases, networking etc. 

2. Networking 

• Design and deploy VPCs, subnets, and routing architectures across multiple regions and accounts. 
• Implement Transit Gateway, VPC Peering, PrivateLink, and Direct Connect for hybrid connectivity. 
• Configure network security, firewalls, and NACLs for private and public access patterns. 

3. DevOps 

• Develop reusable Terraform modules and CloudFormation stacks for repeatable provisioning. 
• Implement version-controlled CI/CD pipelines using tools like GitHub Actions, Jenkins, or AWS CodePipeline leveraging IaC.
• Microservices deployment on ECS/EKS.
• Build automation scripts using Python, Bash, or PowerShell for orchestration and monitoring.

4. Security, Compliance & Governance 

• Configure IAM roles/policies, service control policies (SCPs), and cross-account access models. 
• Implement encryption (KMS, SSL/TLS), CloudTrail auditing, and compliance enforcement via AWS Config, GuardDuty, and Security Hub. 
• Participate in cloud security assessments and remediation plans.

5. Observability 

• Integrate Observability into infrastructure, applications, security, logging and network. 
• Deploy and configure CloudWatch, Grafana, and Prometheus for full-stack observability. 
• Define automated alerting, log retention, distributed tracing and performance dashboards (APM). 

6. Collaboration & Leadership 

• Partner with internal teams to design and build robust cloud-native solutions. 
• Mentor junior engineers on best practices in cloud provisioning, automation, and troubleshooting. 
• Contribute to architecture governance and technical design reviews. 

Required Skills:

• 10+ years in IT, with 6+ years in hands-on AWS cloud implementation and management.
• Proven expertise in AWS multi-account implementation, VPC networking, and cross-region deployments leveraging multiple AWS services in compute, storage, networking, databases, security etc.. 
• Strong experience with Terraform and CloudFormation for IaC automation. 
• Proficiency in Python / Bash / PowerShell scripting for automation and operational tooling. 
• Solid understanding of IAM, Security Hub, GuardDuty, and AWS Config for governance. Experience integrating infrastructure builds into CI/CD workflows using Jenkins, GitHub Actions, or AWS-native tools. 
• Good with monitoring frameworks — CloudWatch, Prometheus, Grafana. 
• Hands-on troubleshooting and root cause analysis in distributed AWS environments.
• Good with Kubernetes (EKS), containerization (Docker), and serverless architectures deployment and management.

Added Advantage:

• Good understanding of multi-cloud architectures and design patterns.
• AWS Certified DevOps Professional
• AWS Certified SysOps/Developer– Associate 
• Terraform Associate

Title: Senior VDI Consultant – Citrix/Azure/VMware

Location: Pune,balewadi

Shift: 3:30 PM – 12:30 AM IST (Aligned to US ET support window)

Fill time role

About:Join the core team delivering 24x7 operational support for a large-scale Virtual Desktop and Applications environment supporting 90,000–100,000 users and 50,000+ VMs across Citrix, Azure, and VMware platforms.

Key Responsibilities

• Provide advanced support, monitoring, and maintenance for Citrix Virtual Apps and Desktops, Azure Virtual Desktop, and VMware environments.
• Lead efforts to enhance image management, patching, provisioning, and migration processes.
• Manage incident triage, root cause analysis, and documentation within ITSM tools.
• Create and maintain PowerShell scripts and other automation solutions for routine tasks.
• Collaborate with US and offshore teams for seamless 24x7 support operations.
• Prepare daily and weekly operational reports summarizing key metrics, incidents, and improvement opportunities.
• Participate in client review meetings to discuss performance and backlog reduction.

Required Skills & Qualifications

• 7+ years in End User Compute (EUC) operations with 5+ years on Azure, Citrix, and VMware platforms.
• Proven experience in Citrix Virtual Apps and Desktops, Azure Virtual Desktop, VMware Horizon, and Windows OS troubleshooting.
• Strong proficiency in PowerShell scripting for automation and reporting.
• Familiarity with ITIL processes (Incident, Problem, Change Management).
• Hands-on experience with ITSM tools (ServiceNow, Remedy, etc.).
• Excellent communication skills for collaboration in distributed teams.
• Ability to work independently and drive technical improvements.

Preferred Skills

• Expertise in Citrix Cloud, Citrix Studio, MCS/PVS, and advanced troubleshooting.
• Experience supporting large-scale enterprise virtual desktop environments (50k+ users).
• Exposure to automation and orchestration frameworks in VDI environments.

Reporting

• Submit daily operational summaries and weekly performance reports covering trends, incidents, and process improvements.
• Collaborate with the Domestic CVS Operations Manager (US) for review meetings and escalation handling.

Why Join

• Opportunity to be part of a flagship virtualization project from its foundation phase.
• High-visibility role with potential to grow into a team lead as the project scales to 15–20 members in 2026.
• Work with a global team managing one of the largest Citrix/Azure VDI environments.