

Reliable Group
https://reliablegroup.comAbout
Let's make AI work for your business. Reliable Group specializes in assembling skilled engineering teams proficient in AI, ML, as well as traditional tech stacks to deliver results in your AI-driven initiatives. At Reliable Group, we understand that the success of your AI and ML endeavors hinges on having the right team with the right expertise. With decades of experience in custom software solutions and a deep understanding of AI technologies, we ensure that your AI aspirations become tangible, efficient solutions that meet your deadlines. Why Choose Reliable Group? Expert Engineering Talent: Our carefully curated teams of AI and ML specialists are equipped with the skills and knowledge to tackle complex challenges and deliver exceptional results. Efficiency & Productivity: We assess the timelines and human talent required to achieve your deadlines and keep track along the way. Achieving Results with Confidence: We have a track record of delivering projects exactly as you envisioned them, without compromise. Dynamic Solutions: AI is changing rapidly and what was relevant yesterday may be obsolete today. We have decades of experience in machine learning and AI models to assess and implement dynamic systems for your specific needs. Ready to turn your AI questions into business-proven answers? Connect with us to explore how our team can help you meet your AI goals.
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IT Consulting
AI/ML Product Development
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Jobs at Reliable Group
Application Architect – .NET
Role Overview
We are looking for a senior, hands-on Application Architect with deep .NET experience who can fix and modernize our current systems and build a strong engineering team over time.
Important – This role hands-on with architectural mindset. This person should be comfortable working with legacy systems and can make and explain tradeoffs.
Key Responsibilities
Application Architecture & Modernization
- Own application architecture across legacy .NET Framework and modern .NET systems
- Review the existing application, and drive an incremental modernization approach along with new feature development as per business growth of the company.
- Own the gradual move away from outdated patterns (Web Forms, tightly coupled MVC, legacy UI constructs)
- Define clean API contracts between front-end and backend services
- Identify and resolve performance bottlenecks across code and database layers
- Improve data access patterns, caching strategies, and system responsiveness
- Strong proponent of AI and has extensively used AI tools such as Github Copilot, Cursor, Windsurf, Codex, etc.
Backend, APIs & Integrations
- Design scalable backend services and APIs
- Improve how newer .NET services interact with legacy systems
- Lead integrations with external systems, including Zoho
- Prior experience integrating with Zoho (CRM, Finance, or other modules) is a strong value add
- Experience designing and implementing integrations using EDI standards
Data & Schema Design
- Review existing database schemas and core data structures
- Redesign data models to support growth, and reporting/analytics requirements
- Optimize SǪL queries to reduce the load on execution and DB engine
Cloud Awareness
- Design applications with cloud deployment in mind (primarily Azure)
- Understand how to use Azure services to improve security, scalability, and availability
- Work with Cloud and DevOps teams to ensure application architecture aligns with cloud best practices
- Push for CI/CD automation so that team pushes code regularly and makes progress.
Team Leadership & Best Practices
- Act as a technical leader and mentor for the engineering team
- Help hire, onboard, and grow a team under this role over time.
- Define KPIs and engineering best practices (including focus on documentation)
- Set coding standards, architectural guidelines, and review practices
- Improve testability and long-term health of the codebase
- Raise the overall engineering bar through reviews, coaching, and clear standards
- Create a culture of ownership and quality
Cross-Platform Thinking
- Strong communicator who can convert complex tech topics into business-friendly lingo. Understands the business needs and importance of user experience
- While .NET is the core stack, contribute to architecture decisions across platforms
- Leverages AI tools to accelerate design, coding, reviews, and troubleshooting while maintaining high quality
Skills and Experience
- 12+ years of hands-on experience in application development (preferably on .NET stack)
- Experience leading technical direction while remaining hands-on
- Deep expertise in .NET Framework (4.x) and modern .NET (.NET Core / .NET 6+)
- Must have lead a project to modernize legacy system – preferably moving from .NET Framework to .NET Core.
- Experience with MVC, Web Forms, and legacy UI patterns
- Solid backend and API design experience
- Strong understanding of database design and schema evolution
- Understanding of Analytical systems – OLAP, Data warehousing, data lakes.
- Strong proponent of AI and has extensively used AI tools such as Github Copilot, Cursor, Windsurf, Codex, etc.
- Integration with Zoho would be a plus.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Title: Senior VDI Consultant – Citrix/Azure/VMware
Location: Pune,balewadi
Shift: 3:30 PM – 12:30 AM IST (Aligned to US ET support window)
Fill time role
About:Join the core team delivering 24x7 operational support for a large-scale Virtual Desktop and Applications environment supporting 90,000–100,000 users and 50,000+ VMs across Citrix, Azure, and VMware platforms.
Key Responsibilities
- Provide advanced support, monitoring, and maintenance for Citrix Virtual Apps and Desktops, Azure Virtual Desktop, and VMware environments.
- Lead efforts to enhance image management, patching, provisioning, and migration processes.
- Manage incident triage, root cause analysis, and documentation within ITSM tools.
- Create and maintain PowerShell scripts and other automation solutions for routine tasks.
- Collaborate with US and offshore teams for seamless 24x7 support operations.
- Prepare daily and weekly operational reports summarizing key metrics, incidents, and improvement opportunities.
- Participate in client review meetings to discuss performance and backlog reduction.
Required Skills & Qualifications
- 7+ years in End User Compute (EUC) operations with 5+ years on Azure, Citrix, and VMware platforms.
- Proven experience in Citrix Virtual Apps and Desktops, Azure Virtual Desktop, VMware Horizon, and Windows OS troubleshooting.
- Strong proficiency in PowerShell scripting for automation and reporting.
- Familiarity with ITIL processes (Incident, Problem, Change Management).
- Hands-on experience with ITSM tools (ServiceNow, Remedy, etc.).
- Excellent communication skills for collaboration in distributed teams.
- Ability to work independently and drive technical improvements.
Preferred Skills
- Expertise in Citrix Cloud, Citrix Studio, MCS/PVS, and advanced troubleshooting.
- Experience supporting large-scale enterprise virtual desktop environments (50k+ users).
- Exposure to automation and orchestration frameworks in VDI environments.
Reporting
- Submit daily operational summaries and weekly performance reports covering trends, incidents, and process improvements.
- Collaborate with the Domestic CVS Operations Manager (US) for review meetings and escalation handling.
Why Join
- Opportunity to be part of a flagship virtualization project from its foundation phase.
- High-visibility role with potential to grow into a team lead as the project scales to 15–20 members in 2026.
- Work with a global team managing one of the largest Citrix/Azure VDI environments.
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HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
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With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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