
Key aspects of this role:
- Maintain, update, and enhance ITSM environment including Incident, Request, Problem, Change and Knowledge Management, Service Catalog, Service Portals, SLAs, Discovery, and Integrations
- Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform. • Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.
To be the right fit, you will need:
- Minimum of 2 years of demonstrated experience in ServiceNow development and configuration.
- Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.
- Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform interfaces (to other data sources) and the data within tables, import sets and the CMDB.
- Preferably certified in ServiceNow

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Required Skills:
- 3+ year of experience in Development in JAVA technology.
- Strong Java Basics
- SpringBoot or Spring MVC
- Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Any Caching Mechanism
- Good at problem solving
Good to Have Skills:
- 3+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.
- Building scalable, reliable, high-performing platforms
- Managing project priorities, deadlines, and deliverables
- Participating in the entire lifecycle including analysis, development, fixing and monitoring of issues on the assigned product lines
- Maintaining a high service levels in terms of security, performance, availability, and quality
- Establishing and implementing good development practices to create a top-class, results oriented engineering culture.
Requirements :
- 7 years - 10 years of solid hands on experience in J2EE & related technologies.
- Ability to think in terms of APIs all the time
- Hands on experience in object-oriented designs and principles.
- Hands on experience in data structures, algorithms & design patterns
- Hands on experience in server side, web architecture
- Working knowledge in Spring Framework
- Knowledge in data modeling and hands on experience with at least one RDBMS, MySQL is preferred.
- Knowledge on any of the scripting languages is desirable as you may need to write scripts Javascript, HTML or any front-end frameworks experience is desirable
- Understanding on NoSQL databases.
- You can extrapolate requirements from customers and product management and distinguish between what they need vs. what they want?
- You are always on the lookout for adding configurability and extensibility to your design.
- You cannot agree with not having ability to automatically test software.
- Usability of the solution keeps you awake at nights
What is the role?
You will be responsible for developing features on the application and integrations end to end. You will be working closely with the Technical Team to come up with high-quality, resilient, and highly performant applications.
Key Responsibilities
- Design and develop SaaS-based applications based on microservices architecture.
- Work on the core backend and ensure it meets the performance benchmarks.
- API and Integrations
- Designing and developing APIs for the front end to consume.
- Constantly improve the architecture of the application by clearing the technical backlog.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
- Work on the front end with ReactJS is a plus point.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- Education - BE/MCA or equivalent
- 5+ years of experience
- Agnostic/Polyglot with multiple tech stacks
- OAuth, API Integrations.
- Agnostic/Polyglot with multiple tech stacks.
- Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, CouchDB, DynamoDB, Clickhouse, Kafka
- Backend exposure – good knowledge of building and integrating APIs
- Efficient in building microservices in combining server & front-end.
- Knowledge of cloud architecture.
- Excellent knowledge and understanding skills on oAuth.
- Should have sound working experience with relational and columnar DB.
- Should be innovative and communicative in approach.
- Will be responsible for functional/technical track of a project.
Whom will you work with?
You will work with a top-notch tech team, working closely with the architect and engineering head.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Compass.
We are
We at Compass strive to make selling fun with our SaaS incentive gamification product. Compass is the #1 gamification software that automates and digitizes Sales Contests and Commission Programs. With game-like elements, rewards, recognitions, and complete access to relevant information, Compass turbocharges an entire salesforce. Compass also empowers Sales Managers with easy-to-publish game templates, leaderboards, and analytics to help accelerate performances and sustain growth.
We are a fun and high-energy team, with people from diverse backgrounds - united under the passion of getting things done. Rest assured that you shall get complete autonomy in your tasks and ample opportunities to develop your strengths.
Way forward
If you find this role exciting and want to join us in Bangalore, India, then apply by clicking below. Provide your details and upload your resume. All received resumes will be screened, shortlisted candidates will be requested to join for a discussion and on mutual alignment and agreement, we will proceed with hiring.
Job Description - Software Developer (Experienced)
Who are we
Syook is an established startup with multiple tier-1 clients, headquartered in Bengaluru, working in the B2B space. We're on the verge of international expansion and hence looking for people who want to learn, contribute and grow along with us. If you are someone who enjoys getting your hands dirty and building things from ground up (which also means you learn truck loads), then we have a place for you!
Our flagship product Syook InSite allows businesses to visualize their operations, providing information that can easily translate into measurable impact on the bottom-line. InSite is an Industrial Internet-of-Things (IIoT) solution that uses Bluetooth Low Energy (BLE) beacons to generate highly-accurate location data of all your resources (both assets and people), at much lower costs than https://syook.com/rfid-vs-ble-vs-uwb-vs-wi-fi/">comparable technologies. The result: Quick RoI and Improved Operational Performance. It’s Industry 4.0, ready for deployment!
Role overview
First and foremost, we're looking for people who are excited about what we're doing -- you don't need to know anything about IoT, but should be excited to learn. We're building in an entirely new space, so you'll be able to use creativity to help us solve problems and delight our customers.
Our product stack is MERN (React, Node + Express, MongoDB) and we use React Native on mobile.
We’re looking for someone who has always loved to solve problems and write clean, neat codes with excellent comments, as well as maintain clear documentation. It’s great if you also love getting on the creative side of things and enjoy creating user experiences that are inviting, intuitive and impactful. Designing the layouts of the product, the navigation and the complete look and feel of it could also be something you are involved in.
Now let’s come to what you need to fit into this role :-
- You primarily identify as a full stack engineer and are comfortable working on the server-side as well as have sound knowledge of frontend.
- You have experience in leading a pod (3+ years) and have engineered a product at scale.
- You can write non-trivial programs in Javascript/Python. If you don't know either, you can learn a language quickly.
- You can write clean, modular code in either Object-Oriented style or Functional style.
- You are fluent in using at least one NOSQL DB, preferably MongoDB, but feel free to surprise us.
- You have shipped code to production recently, regularly.
- You are driven and care about doing a good job and improving your craft.
- You are fluent in using the tools of the trade: Testing, Infrastructure Setup, Code Pipelines, Editors, Git, Command line, Slack, Jira
- You have high integrity and you are reliable.
- Can lead a highly driven team and galvanize Syook Engineering in the tech community and position the engineering team for growth.
- You have a growth mindset, can keep up with the latest technology changes and trends and suggest enhancements based on these
Apart from the above it would be a plus if you also have
- Experience with Docker & Kubernetes
- Experience with Kafka
- Open source contributions
A day in your role will involve any of the following (or a combination):
- Lead a pod of 5-6 developers to carry out sprints and develop features
- Be part of product planning with the product manager
- Understand the requirements and give adequate time estimates for the features
- Take the lead in deciding how to build what needs to be built for scale
- Coordinate with QA for every release and make sure releases are bug free
This list is not exhaustive at all, and you'll have a lot of autonomy over your work.
This is a full time position based out of Bengaluru with the option of working remotely few days of the week. During the interview, you'll be able to share what you're most interested in.
Why you might be excited about us
- We're working to solve a massive global problem and help organizations be more competitive. We love solving problems using technology and are bridging a massive gap in the operations excellence domain.
- We're small, so you'll be able to contribute efficiently and without bureaucracy. You'll quickly have responsibility over big areas of our product.
- Our team has a wide range of experiences (Oilfield, Telecom, Psychology PhD, etc.) and are excited to learn from you, too.
- You'll be able to work independently and set your own schedule. We don't micromanage and will help you do great work. We trust our people and believe that each person here puts their best foot forward.
- We'll mould your role to shape a career you're excited about. We care a ton about your satisfaction and job happiness, and will help prep you for whatever you're looking for in the future.
- We work hard and also highly value balanced work/life. We care about family and your own personal development, and don't expect for you to be always engaged with work.
Why you might not be excited about us
- We're small (~30 people in the company now), so if you like more established companies, it's not (yet) the right time. You'll have to help build our company's culture too.
- Since we're an established and growing startup, projects and priorities may shift.
- Our customers love us, and there's a lot we can improve. It's a great place to be, but this means there's some jank. (Nothing too scary! 😃)
- We can't (yet) provide constant close mentorship for junior developers. As we grow, we'll get a lot better at this.
- Since you'll have a lot of responsibility and creativity over projects, they may not be defined perfectly initially. You'll be expected to bring your own experience and perspective to help us do the right things, and raise flags if you think we should do things differently.
About you
None of these are requirements, but do describe the kinds of people that we think would be most effective at Syook right now.
- Love thinking broadly about problems and thinking creatively about how to solve them efficiently.
- Happy to try things out to validate new features, and move on if they no longer solve a problem.
- Excited for a front-row seat into a fast growing, early stage company. Things will change a lot!
- Enjoy thinking through trade-offs, with both mindfulness of short-term needs and our long-term direction.
- Happy writing documentation so that others can ramp up super easily and you're never a single-source-of-failure. We're a bit too small to have silos.
- You are driven and care about doing a good job and improving your craft.
- You have a growth mindset, can keep up with the latest technology changes and trends and suggest enhancements based on these
- Most importantly, you’re the kind of person who is friendly, approachable, ready to help others and personally driven to put your best foot forward.
Technically these are some of the things we would like for you to have to be able to contribute effectively in this kind of a position:
- You are fluent working with client-side and server side scripting and JavaScript frameworks, in particular Node.js, Mongo.db, React and React Native along with state management libraries like Redux.
- You are proficient in understanding of web markup, including HTML5, CSS3
- You have experience in developing mobile apps and have put it to production
- You can write non-trivial programs in Javascript.
- You can write clean, modular code in either Object-Oriented style or Functional style.
- You are comfortable with Test Driven Development.
- You have shipped code to production recently, regularly.
- You are fluent in using the tools of the trade: Testing, Infrastructure Setup, Code Pipelines, Editors, Git, Command line, Slack, Jira.
Apart from the above it would be a plus if you also have
- Experience with Docker
- Open source contributions
Our current development practices
Since we're an early-stage startup, we constantly have to ask "what gets the most value, cheaply, to validate our assumptions?" We build some things to last a long time, and others as prototypes.
We use linting, e2e testing, CI CD, observability logging, and production probers. We've documented both our web and mobile apps so that you should be able to get started easily—and if you need help, we'll absolutely improve our docs—and contribute your first day.
We recognize the value of maintainability and keeping our developer experience nimble. Our sprints are for 2 weeks and we push releases to production as per this schedule.
You'll help push us to be our best, and we're excited for recommendations and insights you have as you join. You'll be an owner and contribute towards how we work.
Joining our team
Interview process
We want you at your best, and won't be giving you gotcha-style algorithms questions. We want to get to know you, hear about what you're interested in, and learn about what you hope to do in the future.
1. Meet us and learn about Syook
You'll first talk to Sarlaksha or someone from the People Services team (over phone or video) and won't need to prepare anything in advance. The goal of this conversation is to get to know you and mutually explore if we might be a good fit for each other. You'll learn more about Syook and have a chance to ask any questions about our company, team culture, and product.
If we're both excited to continue, we'll send along a bunch of information about the company that you can go through on our own time. You'll then have the opportunity to chat with other people in our company to learn more about them and the company.
2. Technical conversation
We'll have another conversation to talk in depth about your technical experience. We'll talk about frameworks you've used, how you make technical decisions, types of problems you like to solve, etc. You won't need to prepare anything in advance.
This is primarily used to get a better feel for your experience, how you work, and where you may fit in. It'll be used to design the rest of the interview process.
Through this and the next steps, you'll meet more people in the company so we can get to know each other.
3. Technical challenge
Everyone has different strengths, and we want you to do your best. Our goal is for you to clearly demonstrate your technical aptitude. We're open to accommodating what would work best for you.
We can choose mutually between several different options:
- A live pair coding session where we'll work through some problems.
- Working through similar problems independently as a take home challenge.
- Presenting any previous work you've done (example: open source, side project, or even another interview you did).
4. Reference conversations
We will talk to a few people you've worked with before to learn more about how we can best work with you. We expect to hear great things, so this is primarily so we can work with you as effectively as possible.
Getting Started
If you're excited to learn more, you should apply for the job pronto. If we think you might be a fit, we'll respond really fast. Please let us know if you have timing constraints. Regardless, we'll try our best to respect your time along the process.
You can learn more about what we're up to:
- Our company’s website (https://syook.com">https://syook.com) to learn more about the space we're working in, where we write about how IoT is a gamechanger to build smart factories and workspaces.
- Check out our social media handles like Facebook, LinkedIn, Twitter and Instagram (https://www.facebook.com/syookapp/">https://www.facebook.com/syookapp/, https://www.linkedin.com/company/syook/">https://www.linkedin.com/company/syook/, https://twitter.com/syookapp?lang=en">https://twitter.com/syookapp?lang=en, https://www.instagram.com/syookinsite/">https://www.instagram.com/syookinsite/)
If you think you're a good fit here, then we should get talking!! If not, all the best with your job search.
- Designing And Implementing Applications
- Developing And Testing Software
- Resolving Technical Issues
- Fixing Bugs
A PHP Developer writes clean, fast PHP to a high standard, in a timely and scalable way that improves the code-base of our products in meaningful ways.
You will be a part of a full-stack creative team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching.
Responsibilities
Write “clean”, well-designed code
Produce detailed specifications
Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality
Contribute in all phases of the development lifecycle
Follow industry best practices
Develop and deploy new features to facilitate related procedures and tools if necessary
Requirements
Proven software development experience in PHP
Understanding of open source projects like Joomla, Drupal, Wikis, osCommerce, etc
Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX, etc
Good knowledge of relational databases, version control tools, and of developing web services
Experience in common third-party APIs (Google, Facebook, eBay, etc)
Passion for best design and coding practices and a desire to develop new bold ideas
BS/MS degree in Computer Science, Engineering or a related subject
Experience - 1 to 3 years required
Must have worked on WordPress.
The opportunity
The Engineering Manager (EM)is responsible for a managing a team of full stack engineers that is building highly innovative and cutting edge solutions. This role is accountable for leading a team, developing code, deploying and managing in production. Most importantly, the EM, while working with the Product owners drives the product Net promoter score (NPS), user satisfaction, building the product roadmap and delivering highly functional, exceptionally innovative and intelligent software. You will be called upon to be the technical representative for your team during cross-team collaborative efforts and planning. Success in this role will require strong and innovative approaches to problem solving, great technical leadership, excellent communication (written and verbal, formal and informal), flexibility, accountability and a self-motivated working style with attention to detail.
You are great at
As an Engineering Manager, you’ll take the lead as you - drive product development, operations and technical decision making. You’ll have a strong focus on team management and development, equal focus will be on writing production code and hands on active development of the capabilities and solutions. Assist in defining infrastructure need and use enterprise solution and drive resolution of technology roadblocks including code, infrastructure, build and deployment. Manage overall software development cycle by adhering to development and security standards. Establish good stakeholder communication and work closely with Product teams and influence set product roadmap and help drive requirements while being a strong advocate of extreme agile and DevOps practices across engineers. Build and manage a team of high performing full stack engineers and provide leadership, coaching, motivation and recommend staffing levels, operating procedures, tools and systems for the team. Provide career development and performance management to a team of engineers.
Required Candidate Profile
- 4 year degree in or equivalent experience
- 8+ years of engineering (software development) experience
- 1-3 years of managing teams with a strong track record of delivery for cross-functional product experience with Cloud hosting and managing products
- Proficient in building high performing APIs and writing specs
- Expertise in programming languages. Hands on experience in Java, J2ee technologies is preferred.
- Experience in SAP Hybris Commerce would be a plus
- Experience with integration, data handling technologies and other open source frameworks
- Strong written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to variety of audiences
- Team-orientated, passionate about developing others’ skills and capabilities
- Successful track record of working in large scale technology solutions
- Deep understanding of agile development processes and methodology including continuous integration and delivery, with a mindset of building incrementally and delivering business value quickly
What Makes You A Great Fit :
Minimum 5 years of professional development experience with object orientated PHP, MySQL, AJAX JSON. Understanding of enterprise software design patterns and data structures.
Strong experience in frameworks like Laravel, CodeIgniter, Phalcon, Kohana, Zend or Symphony.
Experience in CI/CD (Git/GitHub/Jenkins/Sonar/Nexus/PMD).
Experience in javascript library(jQuery, google web kit or YUI)
Experience in handling of huge MySQL databases.
Experience in designing and deploy applications on AWS, Azure.

