Service now Developer

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Colive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!

Job Role: Brand Research Executive

Experience Level: 1 - 2 years

Location: Bangalore, On site (with travel)

Job Description:

We’re looking for a Brand Research Executive for our Brand Consultancy Team, who enjoys leveraging well-informed brand and consumer insights to create compelling, channel-right narratives for brands. From discovering opportunity spaces through competitive audits to developing consumer journeys and brand positioning territories, you can tell brand stories across the digital landscape, and the best way to drive an audience to these stories.

What You’ll Do:

● Conduct qualitative research across primary and secondary sources, including interviews, field visits, observation, and desk research.

● Lead tabletop research: category landscapes, cultural trends, competitor behaviour, and brand communication patterns.

● Support and conduct brand audits across touchpoints including messaging, tone, presence, and positioning with the ability to identify patterns, gaps, and tensions that inform strategy.

● Synthesize research into clear, insight-led outputs that help brand strategists make informed decisions.

● Work closely with brand strategists, ensuring research findings are framed accurately, meaningfully, and in a way that can be translated into strategic direction.

● Prepare well-structured presentations that communicate not just findings, but implications.

● Manage research work streams across 1–2 brands at a time, with occasional overlap across multiple projects.

● Participate in on-ground research across Tier 1 and Tier 2 cities, engaging directly with consumers and cultural contexts.

What We’re Looking For:

● A strong inclination towards strategic thinking, you should be interested in how insights shape brand positioning, communication, and decision-making.

● Solid qualitative research sensibility, with the ability to move from observation to meaningful insight.

● Comfort with market and competitor research, and making sense of unstructured information.

● Clear communication and presentation skills, clarity of thought matters more than embellishment.

● Good project ownership: organised, dependable, and comfortable managing time across parallel tasks.

● Strong people skills and the ability to navigate conversations with consumers, clients, and internal teams.

● Willingness to travel for research along with the ability to converse in Hindi and at least one South Indian language is important.

Key Responsibilities

• Manage the CXO’s calendar, appointments, meetings, travel arrangements, and daily schedule efficiently.
• Track, document, and follow up on all tasks and action items assigned to the CXO to ensure timely completion.
• Prepare meeting agendas, take detailed minutes of meetings (MoM), and coordinate action items with internal teams.
• Draft, proofread, and organize professional communications, including emails, presentations, and reports.
• Coordinate with internal departments and external stakeholders on behalf of the CXO.
• Maintain confidentiality of sensitive information and ensure systematic documentation and record-keeping.
• Anticipate the CXO’s requirements, provide timely reminders, and prepare relevant materials ahead of meetings.
• Support day-to-day administrative and operational activities as required.

Requirements & Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum 1 year of experience as a Personal Assistant or Executive Assistant.
• Experience in healthcare, technology, or startup environments is preferred.
• Strong organizational, time management, and multitasking abilities.
• Excellent verbal and written communication skills.
• High level of professionalism, discretion, and attention to detail.
• Proactive problem-solving mindset with the ability to adapt quickly to changing priorities.
• Comfortable working in a fast-paced, dynamic environment.

We are looking for a talented Frontend UI/UX Developer with expertise in Vue.js and Tailwind CSS to join our team. The ideal candidate will have a strong background in building modern, responsive, and user-friendly web applications while ensuring a seamless user experience.

Key Responsibilities:

1. Develop and maintain frontend applications using Vue.js (Vue 2 & Vue 3), Vuex/Pinia, and modern JavaScript (ES6+).
2. Implement responsive UI components using Tailwind CSS and best UI/UX practices.

Additional Roles & Responsibilities

1. Designing and executing test cases and test plans to identify defects and improve product quality.

2. Collaborating with software developers, project managers, and other stakeholders to identify and address issues and improve the overall product quality.

3. Conducting automated and manual testing to validate functionality and ensure that software meets customer requirements and specifications.

4. Analyzing and interpreting test results to identify trends and patterns, and making recommendations for improvements.

5. Identifying and prioritizing defects and issues and working with development teams to ensure timely resolution.

6. Documenting and maintaining test cases, test plans, and other relevant documentation to support the testing process.

7. Communicating testing results and progress to stakeholders, including project managers, developers, and business analysts.

Additional Skills

TestRail, TestLink, JIRA, HTML, CSS, and JavaScript, BrowserStack, CrossBrowserTesting, JMeter, Selenium

Job Summary:

The ATS Senior Executive will be responsible for managing the Applicant Tracking System (ATS) used by the company to source, screen, and hire candidates. They will work closely with recruiters, hiring managers, Delivery Heads and other stakeholders to ensure the ATS is optimized to meet the company's hiring needs, and that all users of the system are trained on its features and functionality. The ATS Senior Executive will also be responsible for data analysis and reporting to ensure the recruitment process is efficient and effective.

Key Responsibilities:

·       Manage the company's Applicant Tracking System (ATS)- JobDiva and Labor Edge to ensure they are optimized for recruitment needs.

·       Work closely with recruiters, hiring managers, and other stakeholders to ensure the ATS is meeting their needs and providing the necessary support.

·       Analyze recruitment data to identify areas for improvement in the recruitment process and provide recommendations to stakeholders.

·       Train recruiters, hiring managers, and other stakeholders on the use of the ATS, ensuring they understand its features and functionality.

·       Maintain accurate and up-to-date data in the ATS, ensuring it is properly organized and easily accessible.

·       Develop and implement recruitment metrics to track and measure the effectiveness of the recruitment process.

·       Provide support to recruiters and hiring managers in the use of the ATS, answering questions and providing guidance as needed.

·       Participate in the evaluation and selection of new ATS software, as necessary.

·       Ensure compliance with legal and regulatory requirements related to recruitment and the use of the ATS.

Essential Requirements:

·       Master’s degree in Business Administration, Operations and Human Resources, Statistics or a related field.

·       1+ years of experience in managing an Applicant Tracking System (ATS)- specifically JobDiva including Coddlers, VMS & MSPs Sync, and other peripherals integration in the corporate environment.

·       Working knowledge of ATS- Labor Edge will be an advantage.

·       Experience working in recruitment operations.

·       Strong understanding of recruitment processes and best practices.

·       Excellent communication skills, both verbal and written.

·       Strong analytical skills with the ability to analyze data, identify trends and develop its BI reports.

·       Ability to work independently and as part of a team.

·       Proficient in MS Office Suite.

·       Knowledge of recruitment-related laws and regulations.

The ATS Senior Executive is a critical role within the recruitment process and requires a highly organized and detail-oriented individual who can work collaboratively with various stakeholders to ensure the ATS is operating effectively and efficiently.