Service now Developer

Overview: We are seeking a motivated and detail-oriented Back Office Operations Executive to join our team. The ideal candidate will have experience in travel booking, billing, or chauffeur services, along with strong analytical skills and a passion for delivering excellent customer service. Key Responsibilities: ● Handle back-office operations related to travel bookings, billing, and chauffeur services. ● Process and verify travel and billing transactions accurately. ● Address and resolve customer queries effectively via email and phone. ● Analyze data and generate reports to identify trends and improve operational efficiency. ● Collaborate with the sales and marketing teams to support promotional efforts and client acquisition. ● Assist in maintaining records and databases to ensure all information is up-to-date and accurate. Qualifications: ● Experience in travel booking, billing, or chauffeur services is preferred. ● Strong mathematical skills with a keen analytical mindset. ● Excellent written and verbal communication skills. ● Proven experience in handling customer queries and providing effective resolutions. ● Sales and marketing experience is a plus. ● Fresh graduates are welcome to apply. Skills: ● Attention to detail and strong organizational abilities. ● Ability to work independently and as part of a team. ● Proficient in MS Office Suite (Excel, Word, PowerPoint). ● Strong problem-solving skills and a proactive approach to tasks. Benefits: ● Opportunities for professional development and career growth. ● Friendly and supportive work environment

Roles & Responsibilities:

1. Develop cutting edge user experience for healthcare the platform
2. Design, build, test, deploy, maintain, and enhance iOS apps
3. Contribute towards the product roadmap
4. Work on an interesting range of problems like instant messaging in poor networks, smart diagnosis- personalization for doctors in each specialty, optimal matching problems
5. Help bring healthcare processes on mobile- prescriptions, auto-diagnosis
6. Work with network and battery optimisations, messaging, APIs, external libs, SDKs, Analytics, Offline apps, UI, visualisations and animations
7. Lead a team of developers and work in tandem with Product and Design teams

Skills & Qualifications:

1. Be proficient with Objective-C or Swift , and Cocoa Touch.
2. Experience with iOS frameworks such as Core Data, Core Animation, as well as offline storage, threading, and performance tuning
3. Must be familiar with RESTful APIs to connect iOS applications to back-end services
4. Experience with performance and memory tuning with tools 
5. Experience with cloud messaging APIs and usage of push notifications.
6. Knowledge of code versioning tools 
7. Built and managed apps with over 1 million users

As a Marketing Associate, you will lead and manage the day to day operations of the
marketing team at Cuddles Foundation with a vision to enlist new supporters for the mission and grow
existing relationships. You will report to the Marketing & Communications Lead.

Responsibilities:
→ You’ll manage the annual and monthly marketing calendar and scheduling of tasks
→ You’ll manage our campaigns and grow our engagement and reach strategically
through email, search and social media, taking full ownership of organisational
marketing goals.
→ You’ll work closely with the social media team to plan the content calendar and
promotional strategy.
→ You’ll work closely with the digital team to update the blog and other dynamic
website content.
→ You’ll liaise with the creative team for campaigns and collaterals needed for
fundraising campaigns, events and programmes.
→ You’ll write communication briefs that are backed with content, research and insights
for the creative team to execute.
→ You’ll manage incoming media requests.
→ You’ll represent the organisation and team at industry events, fundraisers and press
conferences.

Must Haves :
→ You have a bachelor’s or a master’s degree in communication or advertising or digital
marketing.
→ You have 3-4 years prior experience working in a marketing or communications role,
preferably in the e-commerce or digital space.
→ You have superior written and verbal communication skills.
→ You have proven success in executing digital marketing and communications
strategies and campaigns for consumer brands.
→ You’re up to date on consumer insights and trends.
→ You’re capable of working well as part of a team as well as independently.
→ You’re tech-savvy and have worked with applications like Mailchimp, Canva and
Zoho.
→ You’re open to traveling and commuting to field sites when needed.

Skills :

You see the bigger picture.
You can think analytically and strategically. You're able to break a large project into bite-size
pieces while always keeping your eye on the big picture. You think two steps ahead and can
see how complex initiatives come together for maximum impact.
You get things done.
You’re a great multitasker and capable of simultaneously managing multiple projects with
different deadlines. You follow through on every job, no matter how big or small. You live for
hitting deadlines and understand the importance of keeping on schedule. You love to identify
people’s strengths and build processes to make things run more smoothly.
You’re a stickler for organising things.
You have remarkable attention to the smallest details. You have an excellent project
management skills and the ability to meet deadlines.
You're a communication ace.
You keep everyone in the know so that the job gets done efficiently and effectively. You
know when to ask for help, when to listen, and when to speak up. And you're known for your
professional candour.
You have a team ethos.
You thrive in a creative, inventive, fast-paced start-up environment. You're excited to work
cross-functionally with other departments and enjoy bringing people together to achieve a
goal. People enjoy working with you because they know they can trust you.

Location : Mumbai/ Remote
Open to remote/hybrid working modes. You may need to come into the office for meetings
or training  

Job Description

• Participate with the senior developer in the entire application lifecycle, designing, coding, testing, debugging to deployment.
• Implementing designs and coordinating the required backend for it.

• Work on back-end development tasks and designing architecture for the

• Efficient usage of database technologies such as MySQL, MongoDB, Elasticsearch, Redis etc. as part of the dev work.
• Perform research and find opportunities to utilise web development best practices, form guidelines to improve system productivity, and work on scaling and monitoring.
• Work with cross-functional teams to maintain and make sure the product should be scalable, maintainable and secure.
• Coordinate with multiple junior team members for the development of the tasks & projects.

• Bachelor's degree in Computer Science or related field.
• Experience 2 - 6
• Built an application from scratch
• Strong fundamental knowledge of any backend language such as Java,            NodeJS, Spring Boot etc.
• Experience with Backend Web
• Strong computer science fundamentals.
• The ability to own end to end responsibility - right from requirement to release. Willingness and enthusiasm drive to learn new technologies

• Preferably 5+ years of experience in LAMP (Linux, Apache, MySQL, & PHP) development stack
• Proven software development experience in PHP and of developing REST (JSON) / SOAP (XML) based web services
• Experience in Cloud platform like AWS/Azure
• Experience with HTML5 / JavaScript (JQuery) / CSS / AJAX / Angular / Yii Framework is preferred
• Experience in caching solutions like Redis and Memcached
• Experience in tools like Ansible, Docker
• Knowledge of source control systems such as GIT is a plus

• Be able to work in cross-function teams
• Write high-quality code per industry standards and best practices
• Test the code for quality assurance, debug identified bugs and resolve issues
• Support in deploying and maintenance of product and services
• Documenting product services progress, status, and manuals
• Participate in team meetings and planning & review sessions

• Expertise in Javascript, JQuery, W3 CSS, CSS3, HTML5
• Deep understanding of client-side, frameworks such as React.js, Redux & Hooks
• Performance optimization techniques for the web and mobile web
• Expertise in Integrating and maintaining RESTful Web-Services
• Good understanding of AJAX, asynchronous request handling, partial page updates
• Good understanding of Virtual DOM, Data structure, and data manipulation
• Deep understanding of UX principles & building GUI
• Basic knowledge of version control system like Git / Mercurial / Bitbucket
• Writes clean, readable, and maintainable code

Industry:

Retail / E-commerce Functional

Area: IT Software - eCommerce, Internet Technologies Role Category: Programming & Design

Role: Application Programmer

Employment Type: Permanent Job,

This is a technolog yagnostic position and you would be viewed as a technolog enthusiast who can work (not code) on architecture and designing of any application immaterial of the technology used.

Your experience as a programmer of a technical lead will benefit a lot. 

If you believe in “ First, solve the problem. Then, write the code. ”, we are looking for you. 

• Atleast 8 years of experience working either in Java/JEE, Python or Ruby on Rails.
• Ability to manage a team and handle clients.
• Very good at Analysis and Design.
• Passion to write good quality code.
• Able to work in a fast paced environment.
• Able to manage multiple tasks with changing priorities in a cross-functional environment
• Team player
• Ability to balance competing priorities.
• Excellent communication skills.

BoTree Technologies was incorporated in 2012 and since then we have constantly worked towards building a place to work which provides each member an opportunity to challenge herself and grow on a day to day basis.