Service now Developer

Role & Responsibilities

Generate new leads through various channels, including networking, and partnerships - Conduct market research to identify trends, customer needs, and competitor activity, using insights to improve sales tactics and customer offerings.

Mapping organizations to find new business opportunities.

Contact potential clients to establish rapport and building business relationships.

Help in closing new business, RFPs and RFQs deals by coordinating requirements, developing and negotiating contracts, and integrating contract requirements with business operations.

Ensuring strong quarterly sale pipelines.

Build and nurture long-term relationships with CXOs, decision-makers at key client organizations, becoming their trusted advisor for UX/UI or other digital transformation initiatives, Increasing the value of current clientele and upselling and cross selling gauging applications.

Preparing quotations and proposals for clients

Who We Are

DAITA is a German AI start-up. We’re transforming the fashion supply chain with AI-powered agents that automate the mundane, freeing teams to focus on creativity, strategy, and growth.

After a successful research phase spanning 8 countries across 3 continents—gathering insights from Indian cotton fields to German retailers—we’ve secured pre-seed funding and key industry partnerships.

Now, we’re building our MVP to deliver speed, precision, and ease to one of the world’s biggest industries.

We’re set on hypergrowth, aiming to redefine textiles with intelligent, scalable tech—and this is your chance to join the ground floor of something huge.

What You’ll Do

As our Chief Engineer, you’ll lead the technical charge to make our vision real, starting with our MVP in a 3–5 month sprint. You’ll:

• Design and code an AI-driven/agent system (leveraging machine learning and NLP) with integrated workflow automation to streamline and automate tasks in the textile supply chain, owning it from scratch to finish.
• Develop backend systems, utilize cutting-edge tools, critically assess manpower needs beyond yourself, oversee a small support team, and drive toward our aggressive launch timeline.
• Collaborate closely with our founders to align tech with ambitious goals and client input, ensuring automated workflows deliver speed, precision, and ease to textile industry stakeholders.
• Build an MVP that scales to millions, integrating APIs and data pipelines, using major cloud platforms (AWS, Azure, Google Cloud)—keeping us nimble now and primed for explosive growth later.

What You Bring

• 2–5 years of experience at high-growth startups or leading tech firms—where you shipped real products, solved complex problems, and moved fast.
• End-to-end ownership: You've taken tech projects from zero to one—built systems from scratch, made architecture decisions, handled messy edge cases, and delivered under pressure.
• Team Leadership: 1–3 years leading engineering teams, ideally including recruitment and delivery in India.
• Technical horsepower: AI Agent Experience, strong across full-stack or backend engineering, ML/NLP integration, cloud architecture, and API/data pipeline development. Experience with workflow automation tools and platforms (e.g., Apache Airflow, UiPath, or similar) to automate processes, ideally in supply chain or textiles. You can code an MVP solo if needed.
• Resource Clarity: Bring as much technical expertise as possible to build our MVP, and if you can’t own every piece, clearly identify the specific areas where you’ll need team members to deliver on time.
• Vision Alignment: You think like a builder, taking ownership of the product and team as if it were your own, while partnering closely with the founders to execute their vision with trust and decisiveness.
• Execution DNA: You ship fast, iterate intelligently, and know when to be scrappy vs. when to be solid.
• Problem-First Thinking: You’re obsessed with solving real user problems, understanding stakeholder needs beyond just writing beautiful code.
• High-Energy Leadership: Hands-on, humble, and always ready to jump into the trenches. You lead by doing.
• Geographical Fit: India-based, ideally with previous exposure to international teams or founders.
• Values-driven: You live our culture—live in the future, move fast, one team, and character above all.

Why Join Us?

• Be the technical linchpin of a hypergrowth startup—build the MVP that launches us into the stratosphere.
• Competitive salary and equity options to negotiate—own a piece of something massive.
• On-site in our Tiruppur (Tamil Nadu) offices for 2 months with the German founders, to sync with the founders, then remote flexibility long-term.
• A full-time role demanding full availability—put in the time needed to smash deadlines and reshape the second-biggest industry on Earth with a team that moves fast and rewards hustle.

• 1.Sales Consultants:

Responsibilities:

• Interact with clients to understand their travel requirements and preferences.
• Present and promote our holiday packages and services effectively.
• Close sales and achieve monthly targets.
• Build and maintain strong client relationships to ensure repeat business.

Requirements:

• Excellent communication and negotiation skills.
• Proven track record in sales or customer service.
• Passion for travel and knowledge of tourist destinations.
• Ability to work in a fast-paced environment.

• 2. Tele Marketing Executives:

Responsibilities:

• Reach out to potential clients via phone calls to introduce our services.
• Schedule appointments or follow-ups for the sales team.
• Maintain accurate records of calls and customer details.
• Requirements:
• Strong communication skills with a pleasant telephone manner.
• Previous experience in telemarketing or customer service preferred.
• Goal-oriented and self-motivated.
• Ability to handle rejection positively and persistently.

• 3. Business Development Executives:

Responsibilities:

• Identify and prospect potential clients through various channels.
• Develop and implement strategies to expand our client base.
• Requirements:
• Strong networking and relationship-building skills.

Preferred Candidate Profile:

• Candidates residing in or near

for sales and tele ( Koramangala or travelable distances) for BD ( Koramangala, hebbal, Whitefield)

• Immediate availability for joining.
• Enthusiastic individuals with a passion for sales and customer service.
• Ability to complete the target.

Perks and Benefits:

• Attractive salary package with lucrative incentives.
• Comprehensive training and development programs.
• Opportunity for career growth and advancement.
• Exciting incentives based on performance.
• PF and other benefits.

• Bachelor's degree in computer sciences, software engineering, or equivalent.
• Experience with Go language programming and other backend technologies such as NodeJS/ExpressJS, preferably in Security/enterprise/SaaS products. 
• Exposure to one or more cloud platforms (AWS, GCP, Azure), containers and kubernetes.
• Hands-on experience with microservices architecture, Rest APIs, databases such as PostgreSQL/mongodb, distributed systems, data engineering technologies, etc.
• Strong analytical and problem-solving skills, and keen attention to detail.
• Knowledge of the modern SDLC practices, Agile methodologies, tools such as Jira, and software configuration tools such as GitHub.
• Capable of balancing multiple priorities and remaining flexible in a changing environment.

Location : Remote

Experience: 2+ years

• 2+ years of strong programming skills in developing applications using Haskell (OR) any functional programming language
• Experience in Kubernetes
• Experience in writing well-documented, clean JavaScript code. TypeScript is a plus

• Systems: Software Design, Database Design , Magento/eCommerce, PWA
• Role: Will be responsible for design and integration of eCommerce Systems, external integrating systems and new customer touch point like WA Shop, Chat Bots, Social Commerce and Design of eCommerce backend, OMS
• Education : B.Tech – CSE, premier Engineering Institute
• Experience : 5-7 Years, High transactional website, multiple system integration, AWS, Middleware and MySQL, MongoDB, Restful API. Team player, Passion for Coding. Exposure to Magento eCommerce system design and database is desirable

THE POSITION:

- 3+ years of relevant experience in designing & implementing scalable, resilient backend microservices

- Expert at any backend programming language (Python/GoLang preferrable) and has exposure to API design and scalable architecture

- Hands-on experience on a couple of RDBMS/NoSQL/In-memory DBs

- Great database modelling skills

- Ability to choose the right algorithm, data-structure, and design pattern for the given problem statement

- Knowledge of any cloud based platform like AWS or GCP and scaling on the go

- Understanding of various application security principles and experience with building applications secure by design

QUALIFICATION:

                - We don't care about which college you are from, if you have the power to convert coffee into code, we got you.

We are building a global content marketplace that brings companies and content

creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.
Our mission is to become the world’s largest content creation and distribution platform for all kinds of content creators and brands.

Our Team

We are a 25+ member company and is scaling up rapidly in both team size and our ambition.

If we were to define the kind of people and the culture we have, it would be -

a) Individuals with an Extreme Sense of Passion About Work

b) Individuals with Strong Customer and Creator Obsession

c) Individuals with Extraordinary Hustle, Perseverance & Ambition

We are on the lookout for individuals who are always open to going the extra mile and thrive in a fast-paced environment. We are strong believers in building a great, enduring

a company that can outlast its builders and create a massive impact on the lives of our

employees, creators, and customers alike.

Our Investors

We are fortunate to be backed by some of the industry’s most prolific angel investors - Kunal Bahl and Rohit Bansal (Snapdeal founders), YourStory Media. (Shradha Sharma); Dr. Saurabh Srivastava, Co-founder of IAN and NASSCOM; Slideshare co-founder Amit Ranjan; Indifi's Co-founder and CEO Alok Mittal; Sidharth Rao, Chairman of Dentsu Webchutney; Ritesh Malik, Co-founder and CEO of Innov8; Sanjay Tripathy, former CMO, HDFC Life, and CEO of Agilio Labs; Manan Maheshwari, Co-founder of WYSH; and Hemanshu Jain, Co-founder of Diabeto.
Backed by Lightspeed Venture Partners