Service now Developer

About UpSolve:

We built and deliver complex AI solutions which help drive business decisions faster and more accurately. We are a typical AI company and have a range of solutions developed on Video, Image and Text.

About Role:

● Interact with business leaders to understand requirements.

● Manage client onboarding and solution deployment.

● Keep track of commitments and ensure in-time delivery.

Qualifications:

● MBA with 3 Year of experience in tech sales.

● Prior Client facing role is a must.

Location: Mumbai

Office: Borivali

Hi

Greeting From MNR

Urgent opening for Product Manager

Location – Mumbai (WFO)

Position Overview:

Product Manager, who reports and directly works with the VP Operations and manages end to end product life cycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with the development team to deliver winning products in line with organization’s core values and ethics.

Primary Responsibilities:

• Automate workflows for Caregivers and Patients.
• Gathers, manages, and prioritizes business requirements..
• Works closely with Technology, Sales, Marketing, and support to ensure business case and customer satisfaction goals are met.
• Develops the business case for new products, improvements to existing products, and business ventures.
• Develops positioning for improving the app experience of gig workers
• Helps optimize conversion of leads from our own website.
• Contribute your expertise to product documentation, training materials and marketing collateral for each product offering.

Education and Experience:

Selection based on expertise and depth of domain in B2C sectors preferably startups which catering to target centric hyper-growth organizations. However prior experience of1-2years in Consumer Product Development/ Digital Consumer Product would be preferable.

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.

Overview

Providing leadership in the information security space, helping ensure ISO and GDPR certification, and establishing, maintaining, and enforcing our security policies. Working closely with our business and technology teams to ensure awareness and adherence to the policies and procedures established.

To ensure that the security solutions being designed and delivered are aligned with the enterprise security architecture, supporting the transition of the security architecture from its current to its planned future state.

To lead and provide strategic oversight to ensure and assure the beneficial and cost-effective security change across key accounts, through the evaluation of business strategies and requirements providing advice, guidance and assurance.

Role & Responsibility

• Provide security advice and guidance to business and delivery teams ensuring solutions are consistent with the enterprise security roadmap whilst balancing business values and security risk.
• Recommend changes to IT systems to bring them into compliance with security policy, standards, blueprints and roadmaps.
• Influence stakeholders to adopt architecturally sound approaches to the management of risk.
• Advise on the translation of business requirements into secure IT solutions and migration roadmaps.
• Preparation and documentation of standard security operating procedures and protocols
• Recommend technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
• Advise on alternate solutions and countermeasures to mitigate identified information risks.
• Provide assurance that identified solutions or countermeasures mitigate identified information risks.
• Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
• Implements security improvements by assessing the current situation; evaluating trends; anticipating requirements.
• Keeps users and businesses informed by preparing performance reports; communicating system status, and owning security incidents when they arise.

Technical Skills Required

• Proven experience in the design, implementation and operation of scaled IT security services and capabilities, ideally within a large government organization or complex large-scale multi-supplier organization.
• Strong technical aptitude and exposure to ISO 27001 or similar-based security policies and standards.
• Excellent communication skills, with the ability to articulate complex technical issues into business-focused terms and communicate with Stakeholders.
• Knowledge of GDPR, its business implications and the merits of various technical approaches
• Expertise in IT security risk in a business context
• Exposure to web application security and penetration testing.
• Exposure to securing the software development life cycle and to project management disciplines.
• Excellent organizational and technical documentation skills.
• Strong understanding of Information Security including threats, attacks, and vulnerability management.
• Deep understanding of secure development practices, with practical experience of cyber security, privacy protection, cloud security, identity management, situations awareness, protective monitoring, security operations, risk management and reporting.

• Minimum 2 years of experience working as Software/Solution Architect
• In-depth knowledge of enterprise integration patterns
• Expertise to help developing advanced cloud-based solutions like AWS, Google or Microsoft. Ability
• to plan, design and scale AWS cloud based implementations using the best practises recommended
• by Amazon
• Experience in software development and coding in various platforms (like Java, Python, Node.js,
• Angular, Kotlin, React, Swift etc)
• Experience with relational and NoSQL databases
• Experience with enterprise service bus like Mule, Apache Camel is a plus
• Understanding of software quality assurance principles
• Outstanding communication and presentation abilities

• Leads development of solution architecture , preparation of technical plans, in liaison with business
• assurance and project staff
• Develop high-level product specifications with attention to system integration and feasibility
• Working proactively to maintain a stable, viable architecture and ensure consistency of design across
• projects within the programme
• Collaborate with other professionals to determine functional and non-functional requirements for
• new software or applications
• Ensures that technical strategies, policies, standards and practises are applied correctly working
• proactively to maintain
• Use tools and methodologies to create representations for functions and user interface of desired
• product
• Provides guidance on technical aspects of the solution development and integration
• Ensure software meets all requirements of quality, security, modifiability, extensibility etc.
• Ensures that appropriate tool and method are available, understood and employed in the
• architecture development

Profile:

We are a Funded Startup developing a Gamified EdTech Mobile App. We are looking for an experienced Backend Developer (at least 4 years) who has hands-on experience of NodeJS (at least 2 years) and PostgreSQL (at least 2 years). You will be responsible for Defining, Developing and Maintaining all Server-Side Logic, Components, and Database.

Responsibilities: 

• Developing and Maintaining all Server-Side Logic and Components
• Defining and Maintaining all Schemas and Database
• Writing Cron Jobs in NodeJS
• Writing Database Triggers in PostgreSQL
• Testing, Repairing Defects and providing Technical Support.
• Documenting Node.js Processes, Database Schemas, and Preparing Reports
• Collaborating with Frontend Developers and Integrating with Frontend Components

Requirements: 

• Bachelor’s Degree in Computer, Information Technology, or similar
• Hands-on experience as a Backend Developer (at least 4 years)
• Hands-on experience of NodeJS (at least 2 years)
• Hands-on experience of PostgreSQL (at least 2 years)
• Hands-on experience of ExpressJS and Docker
• In-depth knowledge of Database Architecture
• Working knowledge of Multithreading in NodeJS
• Working knowledge of Python and ReactJS
• Basic knowledge of HTML5 and CSS3

1. Good communication skills (spoken and written).

2. Persuasion and people skills to engage clients and customers.

3. Data mining experience using LinkedIn, Google, etc.

4. IT solution/IT sales/mobility/pre-sales/outbound(software sales)/business development/key account management exposure/analytics sales experience.

SDE-II (FE)

Responsibilities

• Gather functional requirements from product management/UX teams and translate requirements into technical specifications to build robust, scalable, supportable solutions
• Serve as technical lead throughout the full development lifecycle, end-to-end, from scoping, planning, conception, design, implementation and testing, to documentation, delivery and maintenance. 
• Provide design reviews for other engineers, including feedback on architecture and design issues, as well as integration and performance. 
• Manage resources on multiple technical projects and ensure schedules, milestones, and priorities are compatible with technology and business goals.
• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

Requirements

• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of AngularJS, ReactJS
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as as Gimp or Photoshop is a plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of git
• Good understanding of SEO principles and ensuring that the application will adhere to them.
• BTech/BE Equivalent.
• 3-5 years of experience