ServiceNow Developer

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Collive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!

Job Description:

As a Business Coordinator Intern, your role encompasses various crucial tasks aimed at ensuring smooth communication, effcient lead management, and streamlined operations within the organization.

Here's a refined draft of your responsibilities:

1. Client Communication Management:

- Act as the primary point of contact for incoming client inquiries, promptly addressing their queries and clarifying requirements.

- Utilize effective communication skills to articulate the company's offerings and provide relevant information to potential customers.

2. Lead Allocation:

- Screen the incoming leads and allocate the relevant ones to team members.

3. CRM Utilization and Notification Management:

- Maintain and update the Customer Relationship Management (CRM) platform to ensure accurate recording of client interactions and requirements.

- Manage notification systems to promptly address client inquiries and relay relevant information to the team for further action.

4. Collaboration with Finance Team:

- Establish regular communication channels with the finance team to coordinate invoice generation and payment processing for clients.

- Ensure timely follow-up on payment statuses and address any financial inquiries from clients.

5. Proposal Management and Client Engagement:

- Assist in the creation and distribution of proposals to potential clients, ensuring alignment with their needs and expectations.

- Maintain ongoing communication with clients to provide updates, address concerns, and facilitate any necessary adjustments to proposals or services.

By effectively managing client communications, streamlining lead management processes, leveraging CRM systems, collaborating with the finance team, and maintaining proactive client engagement, you play a vital role in driving business growth and fostering positive client relationships as a Business Coordinator Intern.

Job Type: Full-Time

Job Description:

• Should have basic experience on animation principles.
• Good understanding of aesthetics and animated canvas.
• Able to understand project requirement and handle projects independently.
• Create and Edit Videos for all projects and use motion for the created videos
• Strong learning capability.
• Having a good knowledge of Excel tools
• Framework experience would be beneficial.
• Should be comfortable to work with the team.
• Strong expertise in Motion Graphics, with a blend of creative visualization, modern design, and typography.
• Proficiency in handling DSLR cameras for internal photo/video shoots and enhancing footage with effects and elements to produce high-quality videos.
• Basic knowledge of UI design is a plus, as it may be required for certain UI-related tasks and team collaboration.
•  

Skills required:

• Demonstrated experience in a graphic and motion design position.
• A strong portfolio that highlights one's creativity and attention to detail.
• Excellent time-management and communication abilities.
• Knowledge of Figma, Adobe Premiere, Adobe Illustrator, Adobe Photoshop and Blender 3D is a plus.
• Basic Knowledge of Lottie - web animation will be considered an added advantage.

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (LOCAL ONLY)

NEED: Female, Onsite, Full time

Department: Customer Service

Reports To: Operations Manager

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·       Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·       Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·       Communicate with customers through phone calls, WhatsApp, email, and SMS.

·       Execute and manage WhatsApp and email marketing activities.

·       Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·       Follow up with customers to ensure satisfaction and support patient engagement.

·       Collaborate with internal teams to ensure smooth communication and customer experience.

Requirements

·       Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·       3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·       Strong verbal and written communication skills with persuasive ability.

·       Proficiency in MS Office and basic computer applications.

·       Customer-oriented mindset with strong problem-solving skills.

·       Ability to multitask and work in a fast-paced environment.

Key Skills

·       Customer Service Excellence

·       Healthcare Product Knowledge

·       Strong Communication & Relationship Management

·       Empathy, Patience, and Active Listening

·       Attention to Detail

·       Time Management

Why Join Us?

·       Work at the intersection of healthcare, community, and technology

·       Directly impact the lives of women across India and beyond

·       Flexible work environment and collaborative team

·       Opportunity to grow with a purpose-driven startup

How to reach me?

Connect with me here.

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

Strong Performance Marketing Profile

Mandatory (Experience 1) – Must have 3+ YOE in hands-on experience in performance marketing

Mandatory (Experience 2) – Must have experience in planning and executing lead generation campaigns on google, fb, Linkedin, managing a portfolio of minimum 10 Lakh

Mandatory (Experience 3) – Must have handled budget of >1 cr per month

Mandatory (Skills 1) – Must have knowledge of user funnels, conversion tracking, performance metrics etc

Mandatory (Company) - B2C EdTech companies

Mandatory (Location): Candidates from Mumbai only

Preferred

Preferred (Skills 1) – Experience in platforms like Tiktok and Pinterest

Preferred (Skills 2) – Experience using AI tools for various marketing work

Job Summary: We are seeking a skilled Project Manager to lead and coordinate projects from initiation through to completion. The ideal candidate will have strong leadership and communication skills, with a proven ability to manage resources, timelines, and budgets effectively.

Key Responsibilities:

• Project Planning: Develop detailed project plans, including scope, objectives, timelines, and resource allocation.
• Team Leadership: Lead project teams, providing direction, support, and motivation to ensure successful project execution.
• Communication: Serve as the primary point of contact for stakeholders, ensuring consistent communication regarding project status, risks, and changes.
• Risk Management: Identify potential project risks and develop mitigation strategies to minimize impact on project delivery.
• Budget Management: Monitor project budgets, ensuring that resources are allocated efficiently and that the project remains within financial constraints.
• Quality Assurance: Ensure that all project deliverables meet the required quality standards and client expectations.
• Progress Tracking: Utilize project management tools to track progress, manage schedules, and report on project performance.
• Stakeholder Engagement: Build and maintain strong relationships with stakeholders, clients, and team members to ensure project success.

Qualifications:

• Bachelor’s degree in [relevant field, e.g., Business Administration, Project Management, etc.].
• Minimum 3 years of experience in project management or a related field.
• Proficiency in project management software (e.g., Asana, Trello, Microsoft Project).
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• PMP certification or equivalent is a plus.
• Ability to adapt to changing priorities and manage multiple projects simultaneously.

Preferred Skills:

• Experience in [specific industry or domain].
• Familiarity with Agile methodologies.
• Strong analytical and problem-solving skills.

• Providing the short-term and long-term product/business vision as well as the development of the sales and Digital marketing strategy.
• Establishing an effective and lean organization structure including the recruiting of key employees and or internal Support Organization.
• Build and motivate a world-class digital sales and marketing team.
• Engage in key sales opportunities, digital campaigns, SEO, SEM, monetization.
• Oversee operating plan, budget, cash flow, and product finances.
• Maintaining awareness of both the external and internal competitive landscape, customers, and the expansion beyond existing opportunities.
• Demonstrating the leadership necessary to make the organization's mission a success.
• Communicating with investors, management
• Establish, achieve, and report on milestones to Exco.

• 10-15 years experience, stable candidate
• Having launched their own startup is preferred
• Having worked at operational roles in the past (COO, CRO)
• Strong digital media sales & marketing background
• Solid track record in running a digital business, lead generation & conversion
• Established network of both supply and demand-side sources
• Possesses experience in different verticals

• Hands-on executioner, outstanding negotiator
• Highly credible thought-leader with the potential to evangelize emerging digital

• Entrepreneurial mindset
• Self-starter with interest in a new challenge
• Skills to engage stakeholders of all functional levels
• Comfortable with a fast-growing start-up environment, as well as the ability to handle the corporate terrain

• Take the immediate lead in the project, providing overall direction.
• Introducing and successfully positioning the company in the worldwide market.
• Develop relationships with internal and external stakeholders ->
• Direct, Indirect Sales
• Marketing
• Finance
• Strategy
• Technical Support

• 2+ years of experience in Java Development with sound knowledge of core Java
• Should have strong hands on experience with developing web applications using Servlets and JSP, Spring, Hibernate, Web Services, HTML, JavaScript
• Should have experience of working on Tomcat/Glassfish
• Experience of Google App Engine or AWS will be added advantage
• Strong knowledge of OOAD
• Comfortable working on Linux/Unix
• Good communication skills and good organization
• Willingness to work in a team environment, as well as
• Willingness to learn new

• Write production quality code in Java, J2EE, and Spring
• Adhere to software development and source control processes, git is added Advantage
• Design, build, configure, test, and document production quality software on an iterative
• Participate in design and implementation of new software.
• Work closely with users, technical leads, project managers, and other cross-functional development
• Execute on the provided design. Active coding in key technologies is required for this development position and includes: Java/J2EE, Tomcat, Web Services, REST, and spring, Hibernate/Ibatis, XML, UNIX and
• As part of the software development process you will need to create, review, and maintain all required technical documentation related to assigned software to ensure supportability and reuse.
• This individual must develop software using disciplined software development processes, adhering to team/company standards and software best practice guidelines, and corporate policies.