ServiceNow Developer

Job Location- Ghatkopar (Work From Office)

Key Responsibilities: 

•      Develop and execute digital marketing strategies to increase brand awareness and online engagement.

•      Manage and optimize company social media platforms (LinkedIn, Facebook, Instagram, Twitter, etc.).

•      Create, curate, and publish engaging content for digital channels.

•      Perform keyword research and implement SEO strategies to improve website ranking.

•      Manage email marketing campaigns and newsletters.

•      Edit and produce high-quality videos for marketing campaigns and social media.

•      Collaborate with internal teams to align marketing strategies with business goals.

•      Stay updated with industry trends and emerging digital marketing technologies.  Handle Domestic + International exhibitions 

•      Co-ordinate with agency and keep website updated.

•      Manage digital assets for exhibitions (banners, invites, branded stationery)  Execute email, WhatsApp, and social media campaigns and reporting.

Qualifications and Skills:

•      Bachelor's degree in Marketing, Digital Marketing, Communications, or a related field.

•      Proven experience (2+ years) in digital marketing or a similar role.

•      Hands-on experience with social media management and advertising tools.

•      Hands-on experience with Designing tools (Canva, Illustrator).

•      Excellent written and verbal communication skills.

•      Creative thinking and ability to generate innovative marketing ideas.

•      Ability to analyze data and provide insights for continuous improvement.

•      Understanding of video marketing and content creation.

•      Ability to multitask and manage timelines in a dynamic, fast-paced environment

Data Integration Developer Role

Responsibilities:

§ As a Data Integration Developer/Sr Developer, be hands-on ETL/ELT data pipelines, Snowflake DWH, CI/CD deployment Pipelines and data-readiness(data quality) design, development, implementation and address code or data issues.

§ Experience in designing and implementing modern data pipelines for a variety of data sets which includes internal/external data sources, complex relationships, various data formats and high-volume.

§ Experience and understanding of ETL Job performance techniques, Exception handling,

Query performance tuning/optimizations and data loads meeting the runtime/schedule time SLAs both batch and real-time data uses cases.

§ Demonstrated ability to rationalize problems and use judgment and innovation to define clear and concise solutions.

§ Demonstrate strong collaborative experience across regions (APAC,EMEA and NA) to come up with design standards, High level design solutions document, cross training and resource onboarding activities.

§ Good understanding of SDLC process, Governance clearance, Peer Code reviews, Unit Test Results, Code deployments, Code Security Scanning, Confluence Jira/Kanban stories.

§ Strong attention to detail during root cause analysis, SQL query debugging and defect issue resolution by working with multiple business/IT stakeholders.

Educational Qualifications:

BTech in Computer Science or other technical course of study required.

Experience:

§ A minimum of 4-10 years of experience into data integration/orchestration services, service architecture and providing data driven solutions for client requirements

§ Experience on Microsoft Azure cloud and Snowflake SQL, database query/performance tuning.

§ Experience with Qlik Replicate and Compose tools(Change Data Capture) tools is considered a plus

§ Strong Data warehousing Concepts, ETL tools such as Talend Cloud Data Integration tool is must

§ Exposure to the financial domain knowledge is considered a plus.

§ Cloud Managed Services such as source control code Github, MS Azure/Devops is considered a plus.

§ Prior experience with State Street and Charles River Development ( CRD) considered a plus.

§ Experience in tools such as Visio, PowerPoint, Excel.

§ Exposure to Third party data providers such as Bloomberg, Reuters, MSCI and other Rating agencies is a plus.

§ Strong SQL knowledge and debugging skills is a must.

Designation: Liaison Officer (Retired infrastructure govt. department)

Job Role: Government Liaison (Block & Solar Division):

- Act as a bridge between the company and key government departments such as PWD, CPWD, and other relevant authorities.  

- Facilitate approvals, clearances, and coordination for both block and solar-related government projects.  

- Identify and support government tenders, focusing on opportunities in block sales and the solar industry.  

- Leverage prior government experience and network to build and maintain strong institutional relationships.  

- Assist the solar division with policy insights, regulatory compliance, and effective government liaison support.

Email address: etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

Who are we?

Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.

Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.

Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.

What will you be doing?

- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.

   -  Looking for more technical support person with troubleshooting and product bug fixing experience.

- Coaching the team to improve and striving to give our customers the best experience.

- Planning and implementing customer support strategy whilst leading by example providing first class customer support.

- Brainstorming and implementing process improvements to increase efficiency in customer service operations.

- Measure and enhance customer experience with data-led decisions and tracking KPIs.

- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.

- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.

What are we seeking in you?

- 5+ years of experience in Customer Support for a B2B SaaS platform company.

- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.

- You understand operational processes and how to build teams and reporting structures.

- You have a rapid ability to learn & teach others.

- You have strong written and verbal communications.

- You have excellent attention to detail, alongside the ability & willingness to work quickly.

- Technical support experience, including scripting and basic bug fixes, is a must.

- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.

This is a work from office opportunity, and you will be working out of our office in Chennai.

What is it really like to work here?

At Kriyadocs, every Kriyator is driven by our culture at the core to

· Deliver Excellence - Deliver Delight

· Stay Curious - Stay Driven

· Dream Big - Rise Together

You could also be a Kriyator, if you are

· Fearless in taking on challenges

· Focused on learning, demonstrating new skills and working towards successful outcomes

· Fanatical in taking pride and responsibility in all your work

Why should you join us?

· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.

· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.

· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.

As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!

What Responsibilities?

• Development based on PHP7 (OOP'S), MySQL, and Javascript
• Identification and evaluation of new technologies
• Combination of innovative technologies with existing applications

What do you need?

• At Least 4+ years of professional experience in development
• In-depth knowledge of PHP or a comparable object-oriented language
• MySQL knowledge
• Good understanding of Object-Oriented Programming and should have worked at least 5 to 6 major projects using OOPs and LAMP technologies in a high traffic website. (LAMP stands for Linux Apache MySQL & PHP)
• You will be working closely with the highly motivated development team in order to build different applications under the guidance of your team leader.
• You will handle tickets on a daily basis, specifically assigned to him.
• Full stack developers should be given preference for our requirements.
• Added advantage if you have worked on various PHP Frameworks like Laravel, CodeIgniter, Symfony, CakePHP, Yii or Zend Framework
• The candidate should have good analytical & debugging skills

What personal characteristics should I have?

• You must enjoy working to time-driven targets with a flexible, positive attitude where clocks are only for decorative purposes.
• Be highly organised with great attention to detail.
• Be ambitious, energetic, action-oriented and driven by money.
• Enjoy building strong relationships, taking ownership and making decisions.
• You must have strong adaptive skills and common sense where thinking on your feet is second nature.

Role & Responsibilities:

• Plan and execute Security Assessment Strategy
• Proactively implement security measures
• Implement tools to Monitor and Report Security violations
• Govern security specification guidelines adherence across product and organization

Skills & Qualification:

• IIT, BE or B Tech
• 4+ years of relevant work experience
• Expert in Application Information Security, VAPT
• Proficient using tools like BURP, NMAP, KALI etc.
• Good understanding of web technologies, APIs and mobile app development practices
• CEH certification preferred

We are looking to hire a web designer and developer who can build world class websites for our clients, websites which are technically solid and have an extremely easy to use and appealing interface. Needs to be proficient in building websites using PHP, WordPress and Shopify.