ServiceNow Developer

Must Have : 

• At least 3-5 years of experience in AS400 as a WMS solution
• At least 3 years experience in end to end implementations, Rollout / support experience and warehouse automation.
• Strong customizing experience / Configuration experience
• Knowledge of cross integration - API & other interconnection methods
• Strong knowledge on SQL database query
• Ability to write technical documentation from Business requirements
• Knowledge on programming language like Report Program Generator and SQL
• Worked on setting up warehouse structure and expertise in all the processes Inbound,Outbound, Internal Cross docking etc. 
• Functional consulting experience to enable strong decision making
• Provide users with expert guidance on the features and usage of the process and tool
• Analyze user configuration,unit test, Integration testing 
• Having an strong understanding on automation and mechanization projects like conveyor , Auto guided vehicles 
• Assist the users with user acceptance testing and the On floor go live Support 
• Technical skills to write codes, Debug, Find the root cause of issue and provide the permanent solutions.
• Having knowledge on ticketing and defect management tools 
• Knowledge on integration technologies like JSON, MFS, RFC, MFS to communicate with other ERP & transactional systems.

We are seeking a highly skilled Frontend Tech Lead with extensive experience in React.js developmentand team leadership. As a Tech Lead, you will be responsible for leading a team of developers while alsocontributing to the development of high-quality software solutions using React.js and related technologies.

Responsibilities :

● Lead a team of software developers in the design, development, and implementation of React.js-based software solutions.

● Provide technical guidance and mentorship to team members, ensuring best practices are followed and code quality is maintained.

● Collaborate with product managers, designers, and other stakeholders to understand requirements and translate them into technical solutions.

● Architect and design scalable, maintainable, and high-performance software systems using React.js and related technologies.

● Implement and maintain coding standards, code reviews, and other processes to ensure high-quality deliverables.

● Stay up-to-date with the latest trends and best practices in React.js development and incorporate them into the development process.

● Troubleshoot and debug complex technical issues, providing timely resolutions to ensure project deadlines are met.

● Work closely with cross-functional teams to ensure alignment on project goals, timelines, and deliverables.

● Participate in Agile/Scrum ceremonies such as sprint planning, daily stand-ups, and retrospectives.

Requirements :

● Bachelor's degree in Computer Science, Engineering, or related field.

● Minimum of 8 years of professional experience in software development.

● Extensive hands-on experience with React.js and related libraries/frameworks.

● Minimum 2-3 years of experience in leading and managing software development teams, with a proven track record of overseeing teams of at least 5-6 members.

● Strong understanding of software engineering principles, design patterns, and best practices.

● Experience with implementing or contributing to design systems, which helps maintain consistency across large applications.

● Experience with modern front-end development tools and workflows.

● Proficiency in HTML, CSS, and JavaScript.

● Excellent problem-solving and analytical skills.

● Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

● Understanding and application of security best practices in React applications, such as preventing XSS attacks, managing authentication/authorization securely, and understanding common vulnerabilities.

● Experience with Agile/Scrum methodologies is a plus.

Job description of Business Development Executive:-

We are looking for a competitive online sales representative to develop sales strategies and should be having experience in sales. The successful business executive sources new sales opportunities and close sales to achieve targets.

Responsibilities:

1.Identifying and Generating new leads;

2.Pitching products and/or services;

3.Maintaining fruitful relationships with existing customers;

4. Maintain knowledge of all product and service offerings of the company;

• Qualification- Graduation
• Skills: Excellent Good Communication skills, Must have good negotiation skills, Must be detail oriented and an active listener, Researching market trends.;
• Experience: Freshers & Experienced are welcome.
• Language Known: English, Hindi, Marathi
• Location: Bavdhan, Pune (Maharashtra)
• Office Timing: 9:30 am to 6:30 pm
• Weekly off: Sunday

Role/Title: .NET WPF (Developer/Sr. Developer/Lead)

Location: Bangalore

Fulltime/Permanent opportunity

Developer 3-5 Years of experience

Sr. Developer 5-7 Years of experience

Lead 12+ Years of experience

Required Skills:

C#, .NET, MS SQL , WPF and VB .NET      

• Strong Hands-On experience in C#.Net, WPF
• Strong experience with OOPs concepts, Solid Principles, Design Patterns, MVVM framework, Prism and Dependency Injection
• Working experience in SQL Server
• Unit Test Framework (Nunit and NSubstitute)
• Nice to have VB.Net skills
• Independently to work and own the task assigned
• Good Communication skills
• (For Lead role) Lead the team technically and review the work along with his/her own tasks

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from the customer
• Ensuring that the correct level of priority is agreed with the customer
• The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue

SLA Management: Responsible for:

• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs

Jeopardy Management: Responsible for:

• Ensuring that the ticket is managed in line with Company’s jeopardy management process

Escalation Management: Responsible for:

• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database

Communication Responsible for:

• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set

Key skills & Experience

• An experienced Communications professional with a broad background in telecommunications at an operational level.
• Recognition of the issues

KEY COMPETENCIES

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility

Skills Required

• Must demonstrate exceptional verbal and written communication skills
• Must demonstrate ability to communicate effectively at all levels of the organization
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of Salesforce.com best practices and functionality
• Strong data management abilities
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Experience with nonprofit processes preferred
• Previous experience working in a SCRUM or agile environment preferred

Organizational Alignment

• Reports to the Senior Manager of Business Systems
• Supports full Sales and Sales Operations staff