ServiceNow Developer

Bangalore / Chennai

• Hands-on data modelling for OLTP and OLAP systems
• In-depth knowledge of Conceptual, Logical and Physical data modelling
• Strong understanding of Indexing, partitioning, data sharding, with practical experience of having done the same
• Strong understanding of variables impacting database performance for near-real-time reporting and application interaction.
• Should have working experience on at least one data modelling tool, preferably DBSchema, Erwin
• Good understanding of GCP databases like AlloyDB, CloudSQL, and BigQuery.
• People with functional knowledge of the mutual fund industry will be a plus

Role & Responsibilities:

● Work with business users and other stakeholders to understand business processes.

● Ability to design and implement Dimensional and Fact tables

● Identify and implement data transformation/cleansing requirements

● Develop a highly scalable, reliable, and high-performance data processing pipeline to extract, transform and load data from various systems to the Enterprise Data Warehouse

● Develop conceptual, logical, and physical data models with associated metadata including data lineage and technical data definitions

● Design, develop and maintain ETL workflows and mappings using the appropriate data load technique

● Provide research, high-level design, and estimates for data transformation and data integration from source applications to end-user BI solutions.

● Provide production support of ETL processes to ensure timely completion and availability of data in the data warehouse for reporting use.

● Analyze and resolve problems and provide technical assistance as necessary. Partner with the BI team to evaluate, design, develop BI reports and dashboards according to functional specifications while maintaining data integrity and data quality.

● Work collaboratively with key stakeholders to translate business information needs into well-defined data requirements to implement the BI solutions.

● Leverage transactional information, data from ERP, CRM, HRIS applications to model, extract and transform into reporting & analytics.

● Define and document the use of BI through user experience/use cases, prototypes, test, and deploy BI solutions.

● Develop and support data governance processes, analyze data to identify and articulate trends, patterns, outliers, quality issues, and continuously validate reports, dashboards and suggest improvements.

● Train business end-users, IT analysts, and developers.

Required Skills:

● Bachelor’s degree in Computer Science or similar field or equivalent work experience.

● 5+ years of experience on Data Warehousing, Data Engineering or Data Integration projects.

● Expert with data warehousing concepts, strategies, and tools.

● Strong SQL background.

● Strong knowledge of relational databases like SQL Server, PostgreSQL, MySQL.

● Strong experience in GCP & Google BigQuery, Cloud SQL, Composer (Airflow), Dataflow, Dataproc, Cloud Function and GCS

● Good to have knowledge on SQL Server Reporting Services (SSRS), and SQL Server Integration Services (SSIS).

● Knowledge of AWS and Azure Cloud is a plus.

● Experience in Informatica Power exchange for Mainframe, Salesforce, and other new-age data sources.

● Experience in integration using APIs, XML, JSONs etc.

Proper Job Description

A Senior CSM ServiceNow Implementer position, requiring a technical background with experience in Customer Service Management (CSM). Applicants should have 7–10 years of IT experience, including at least 5 years in ServiceNow development and a minimum of 2 years focused on CSM implementations. This role involves delivering enterprise-level solutions within an Agile framework.

Responsibilities include configuring and customizing features within the ServiceNow CSM module, such as case management, transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.

The role also requires designing and implementing integrations with internal and external systems using REST and SOAP APIs. Experience working with IntegrationHub and MID Server is essential.

The candidate will develop scalable, maintainable solutions following ServiceNow best practices and organizational DevOps guidelines, utilizing up-to-date platform features to maintain code quality.

Collaboration with architects, product owners, and QA teams is expected throughout the delivery cycle. The candidate may also provide technical guidance and mentorship to junior developers to support consistency and standards adherence.

Experience

o 7–10 years of overall IT/software development experience

o Minimum 5 years of ServiceNow development experience

o At least 2 years of experience delivering CSM implementations projects

Technical Skills

o Configuring and customizing features within the ServiceNow CSM module

o Transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.

o Strong expertise in building and consuming REST and SOAP APIs

o Experience working with Integration Hub and MID Server

o Deep understanding of ServiceNow root models, including CMDB, case tables, and SLAs

o Familiar with ServiceNow Agent Workspace, Virtual Agent, and Configurable Workflows

Certifications (Mandatory)

o Certified System Administrator (CSA)

o Certified Implementation Specialist – CSM

Soft Skills

o Strong analytical and problem-solving skills

o Effective communication and stakeholder engagement abilities

o Ability to work independently and deliver in a fast-paced environment

Location and Flexible locations: PAN India (Any CG Location)

Job Title: Founding Engineer / Senior Full Stack Developer (Electron + AI Platform)

Location: Mumbai

Type: Full-time

Compensation: ₹17–20 LPA + 0.4% Equity (ESOP Pool)

Role Overview

We’re hiring a Founding Engineer / Senior Full Stack Developer to help us build an advanced desktop application designed for secure, intelligent, and autonomous workflows. You’ll be one of the first engineering hires and play a critical role in owning the entire product engineering stack—from interface to system orchestration.

This is a high-ownership role for someone who thrives in early-stage environments, enjoys building performance-focused desktop systems, and wants to work at the cutting edge of AI-enabled automation.

What You’ll Work On

• Architect and build a high-performance Electron-based desktop application
• Develop intelligent frontend workflows using React 18, TailwindCSS, and TypeScript
• Build scalable backend services in Node.js 20 with support for secure tool orchestration
• Integrate with external systems like CLI tools, terminal processes, file systems, and MCP-like interfaces
• Build efficient local storage, memory, and prompt-pipeline management systems
• Work on token and session lifecycle, agent command execution, and sandboxed operations
• Ship cross-platform (Windows & macOS) builds using Electron and Vite pipelines

Tech Stack

You should already be comfortable with most of the following:

• Frontend: React 18, Tailwind CSS, TypeScript, Vite
• Backend: Node.js 20, Express.js, CLI process spawning, OS-level scripting
• Desktop: Electron 25, IPC communication, Electron Forge/Builder, native packaging
• AI/Agent Integration: REST APIs to LLMs (Claude, GPT, etc.), prompt engineering, token/tokenizer management
• System-Level: File system manipulation, workspace persistence, multi-threaded job handling
• Tool Control & Integration: Interfacing with command-line tools (MCP-like integrations), automated I/O
• Other: GitHub Actions, secure storage, error logging, telemetry pipelines

What We’re Looking For

• 4+ years of full stack development experience with real-world Electron app delivery
• Strong proficiency in JavaScript/TypeScript (ES6+), including bundling and module systems
• Production-level experience with React and managing state in large apps
• Deep understanding of backend architecture, async task management, and secure file handling
• Ability to work independently in a fast-paced early-stage environment
• Comfortable with cross-platform builds (Windows & macOS)
• Bonus: Experience with embedded AI assistants, autonomous agent frameworks, or toolchain orchestration

What We Offer

• Competitive salary: ₹17–20 LPA
• 0.4% equity via ESOP pool (with early joining incentives)
• High autonomy and strategic influence—work as a true co-creator
• Remote-friendly and async collaboration culture
• Opportunity to build a developer-first product from scratch with real AI depth

Responsibilities:

• Accountable for driving and generating revenue for the business unit working on outbound sales inquiries on phone calls or chats.

• Attending business networking events to generate leads

• Create and maintain database for outreach via phone, email, LinkedIn and other networking platforms.

• Market research to develop warm leads

• Develop an outreach mechanism through SOPs to reach out to target customers for generating leads.

• Upsell additional services as required to prospects.

• Get an understanding of the services offered at Infidigit on a regular basis by attending interna trainings as and when required.

• Deliver the monthly target as assigned by the business

• Understands pipeline management, working on opportunities/leads through ZOHO or other CRM tools and be able to present a report on a weekly basis to the leadership team.

• Prepare monthly, quarterly and annual sales forecasts.

• Enable the end-to-end onboarding process for new clients, ensuring a smooth transition from prospect to client status.

• Adhere to SOPs for lead conversion and onboarding to ensure successful client onboarding.

• Preparing weekly and monthly reports.

• Maintaining client records. 

Candidate must be able to join immediately and must be very fluent in English must know the basics of HR and recruitment process in line.

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brand's loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

Role description:

In this role, you will report to the Senior Product Manager and also work closely with the founder to help shape our overall product roadmap to build high-impact web/mobile platform

Preferred Qualifications :

● 2-3 years proven experience at building high-impact products at scale, preferably in a fast-paced B2C internet/e-commerce company

● B.Tech / MBA or equivalent experience from premier schools

● Experience working as a part of high-performance teams

● Ability to operate in a very fast-paced, constantly changing and evolving environment

● Demonstrated ability to think strategically about business, product and technology and coming up with long term Product roadmaps aligned to the company strategic direction

● Good business smarts along with strong problem solving and metrics orientation

● Design thinking, user empathy and deep understanding of Indian customers

● Good technical understanding with an ability to be hands-on with Engineering teams for implementation and trade-offs

● Crisp written and verbal communication skills

● Ability to work with a diverse set of stakeholders and manage senior stakeholders

Job Brief

We are looking for a Full Stack Developer to produce scalable software solutions. You will be part of a cross-functional team that is responsible for the full software development life cycle, from conception to deployment.

Responsibilities:

• Work with development teams and product managers to ideate scalable software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Design, develop and manage well-functioning databases and applications
• Develop web applications implementing MVT architecture using Django web application frameworks
• Write effective APIs
• Manage the complete software development process from conception to deployment
• Maintaining and upgrading the software following deployment
• Should be able to visualize a proposed system and be able to build it
• Experience with Django, Flask, rest frameworks

• Work with server-side technologies including databases and MVC and MVT patterns
• Maintain version control system such as GIT
• Should know all the phases of SDLC from requirement gathering to support and maintenance.
•  

Requirements:

• 3-5 years proven experience as a Full Stack Developer
• Familiarity with common stacks
• Strong understanding of algorithms, data structures and system design
• Knowledge of LAMP and MEAN solution stacks
• Ability to develop front end website architecture and back-end website applications
• Knowledge of multiple front-end languages and libraries (HTML/ CSS, JavaScript, React, Angular, Vue, XML, jQuery and LESS)
• Knowledge of multiple back-end languages (C#, Java, Python) and JavaScript framework like Node.js
• Familiarity with databases (MySQL, SQL, MongoDB), web servers (Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science or relevant field

• 7+ years of experience in System Administration, Networking, Automation, Monitoring
• Excellent problem solving, analytical skills and technical troubleshooting skills
• Experience managing systems deployed in public cloud platforms (Microsoft Azure, AWS or Google Cloud)
• Experience implementing and maintaining CI/CD pipelines (Jenkins, Concourse, etc.)
• Linux experience, flavours: Ubuntu, Redhat, CentOS (sysadmin, bash scripting)
• Experience setting up monitoring (Datadog, Splunk, etc.)
• Experience in Infrastructure Automation tools like Terraform
• Experience in Package Manager for Kubernetes like Helm Charts
• Experience with databases and data storage (Oracle, MongoDB, Postgres SQL, ELK stack)
• Experience with Docker
• Experience with orchestration technologies (Kubernetes or DC/OS)
• Familiar with Agile Software Development

Profile Description:

The job holder will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieves their Key Performance Indicators (KPIs). As a Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility.

Key Responsibilities:

Project / Process:

1. Drive team to achieve process SLAs / metrics – productivity and quality targets within the established timelines.
2. Ensure individual SLAs are met on processing transactions (if applicable).
3. Ensure process guidelines are followed and met as documented.
4. Review process audit findings and take corrective action to prevent negative results.
5. Conduct Quality checks & periodical review of process adherence.
6. Maintain operations rigor around daily huddles, knowledge management Cross training etc.
7. Provide updates and submit reports related to own area of work.

Team Managements:

1. Provide work direction and guidance to team members:
2. ensure accuracy of the work of team members, their ability to operate under deadlines and to work on multiple tasks
3. Allocate work and tasks to the team.
4. Conduct team building activities to enhance motivation.
5. Conduct knowledge transfer sessions for new joiners in the team.
6. Identify training needs of team members and provide coaching support to them.
7. Report to the manager on performance, status and any escalations.
8. Manage attrition and absenteeism.
9. Developing and implementing a timeline to achieve targets.
10. Contributing to the growth of the company through a successful team.
11. Creating a pleasant working environment that inspires the team.