
Title: Senior VDI Consultant – Citrix/Azure/VMware
Location: Pune,balewadi
Shift: 3:30 PM – 12:30 AM IST (Aligned to US ET support window)
Fill time role
About:Join the core team delivering 24x7 operational support for a large-scale Virtual Desktop and Applications environment supporting 90,000–100,000 users and 50,000+ VMs across Citrix, Azure, and VMware platforms.
Key Responsibilities
- Provide advanced support, monitoring, and maintenance for Citrix Virtual Apps and Desktops, Azure Virtual Desktop, and VMware environments.
- Lead efforts to enhance image management, patching, provisioning, and migration processes.
- Manage incident triage, root cause analysis, and documentation within ITSM tools.
- Create and maintain PowerShell scripts and other automation solutions for routine tasks.
- Collaborate with US and offshore teams for seamless 24x7 support operations.
- Prepare daily and weekly operational reports summarizing key metrics, incidents, and improvement opportunities.
- Participate in client review meetings to discuss performance and backlog reduction.
Required Skills & Qualifications
- 7+ years in End User Compute (EUC) operations with 5+ years on Azure, Citrix, and VMware platforms.
- Proven experience in Citrix Virtual Apps and Desktops, Azure Virtual Desktop, VMware Horizon, and Windows OS troubleshooting.
- Strong proficiency in PowerShell scripting for automation and reporting.
- Familiarity with ITIL processes (Incident, Problem, Change Management).
- Hands-on experience with ITSM tools (ServiceNow, Remedy, etc.).
- Excellent communication skills for collaboration in distributed teams.
- Ability to work independently and drive technical improvements.
Preferred Skills
- Expertise in Citrix Cloud, Citrix Studio, MCS/PVS, and advanced troubleshooting.
- Experience supporting large-scale enterprise virtual desktop environments (50k+ users).
- Exposure to automation and orchestration frameworks in VDI environments.
Reporting
- Submit daily operational summaries and weekly performance reports covering trends, incidents, and process improvements.
- Collaborate with the Domestic CVS Operations Manager (US) for review meetings and escalation handling.
Why Join
- Opportunity to be part of a flagship virtualization project from its foundation phase.
- High-visibility role with potential to grow into a team lead as the project scales to 15–20 members in 2026.
- Work with a global team managing one of the largest Citrix/Azure VDI environments.

About Reliable Group
About
Let's make AI work for your business. Reliable Group specializes in assembling skilled engineering teams proficient in AI, ML, as well as traditional tech stacks to deliver results in your AI-driven initiatives. At Reliable Group, we understand that the success of your AI and ML endeavors hinges on having the right team with the right expertise. With decades of experience in custom software solutions and a deep understanding of AI technologies, we ensure that your AI aspirations become tangible, efficient solutions that meet your deadlines. Why Choose Reliable Group? Expert Engineering Talent: Our carefully curated teams of AI and ML specialists are equipped with the skills and knowledge to tackle complex challenges and deliver exceptional results. Efficiency & Productivity: We assess the timelines and human talent required to achieve your deadlines and keep track along the way. Achieving Results with Confidence: We have a track record of delivering projects exactly as you envisioned them, without compromise. Dynamic Solutions: AI is changing rapidly and what was relevant yesterday may be obsolete today. We have decades of experience in machine learning and AI models to assess and implement dynamic systems for your specific needs. Ready to turn your AI questions into business-proven answers? Connect with us to explore how our team can help you meet your AI goals.
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About HelloRamp.ai
HelloRamp is on a mission to revolutionize media creation for automotive and retail using AI. Our platform powers 3D/AR experiences for leading brands like Cars24, Spinny, and Samsung. We’re now building the next generation of Computer Vision + AI products, including cutting-edge NeRF pipelines and AI-driven video generation.
What You’ll Work On
- Develop and optimize Computer Vision pipelines for large-scale media creation.
- Implement NeRF-based systems for high-quality 3D reconstruction.
- Build and fine-tune AI video generation models using state-of-the-art techniques.
- Optimize AI inference for production (CUDA, TensorRT, ONNX).
- Collaborate with the engineering team to integrate AI features into scalable cloud systems.
- Research latest AI/CV advancements and bring them into production.
Skills & Experience
- Strong Python programming skills.
- Deep expertise in Computer Vision and Machine Learning.
- Hands-on with PyTorch/TensorFlow.
- Experience with NeRF frameworks (Instant-NGP, Nerfstudio, Plenoxels) and/or video synthesis models.
- Familiarity with 3D graphics concepts (meshes, point clouds, depth maps).
- GPU programming and optimization skills.
Nice to Have
- Knowledge of Three.js or WebGL for rendering AI outputs on the web.
- Familiarity with FFmpeg and video processing pipelines.
- Experience in cloud-based GPU environments (AWS/GCP).
Why Join Us?
- Work on cutting-edge AI and Computer Vision projects with global impact.
- Join a small, high-ownership team where your work matters.
- Opportunity to experiment, publish, and contribute to open-source.
- Competitive pay and flexible work setup.
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5. Providing complete information about the product to the customer.
6. Solving all product or service-related issues of the customers.
7. Keeping a proper record of the customers.
8. Maintaining and updating the information of the customers regularly.
9 . Maintaining a pleasant working environment for your team.
10 . Creating policies and procedures.
11. Conducting quality assurance surveys with customers and providing feedback to the staff.
Hands-on experience working in Java/JEE development involving implementation of Liferay tool, maintenance and support projects, Any experience triaging of issues in M&S project would be an advantage Liferay (7.0 and above, preferably 7.4), Java, JEE, Javascript, Spring, basic UI skills, basic DB/SQL knowledge.
Roles & Responsibilities
1. Development and implementation of Digital experiences based on AEM product suites mainly with AEM Sites and Assets.
2. Should be able to effectively communicate with the client to understand requirements and propose solution design etc.
3. Design, develop and deploy components, templates, workflows etc on the AEM platform.
4. Should have sound understanding and experience on underlying AEM technologies like Sling, felix and JCR Oak.
5. Setup and configure AEM authoring, publish, and dispatcher environment with Adobe recommended best practices.
6. Integrate AEM with other marketing products like Assets, Forms, Target, Campaign, and other internal endpoints.
7. Should be able to mentor and guide folks within the team.
8. Integrate with front-end technologies and frameworks.
9. Knowledge of HTML5, CSS3, JavaScript and JavaScript frameworks/libraries ( jQuery, Grunt,
10. Bootstrap etc.), and CSS is a plus.
11. Experience with Continuous Integration and related tools (Jenkins/Cruise Control/Maven/GitHub) is preferred.
Key Skills Required
Adobe Experience Manager, Adobe Experience Platform, OSGi, Apache Sling, Apache
Sightly.
Preferred Qualifications and Experience
1. 4+ years of AEM experience with at least several full cycles of AEM implementation
2. Experience in design, development, integration and deployment of digital consumer experiences with AEM Platform.
3. Expertise in AEM and associated technologies such as Sling, OSGI, JCR
4. Experience with Java technologies and frameworks.
5. Experience with other web technologies like Search, XML, XSL etc.
6. Excellent communication skills (both verbal and written)
Your Career Path
1. You will learn and collaborate with talented colleagues from across the globe who have expertise in core domains that you may not have had exposure to
2. You will be able to develop a growth mindset courtesy of our move towards integrated solutions that demands everyone expands their understanding of what we can bring to the marketplace
3. You will be able to develop skills in a Portfolio that represents unification of some of the most diverse, globally recognized brands and businesses in the organization—an exciting opportunity for your career development
4. You shall work independently on modules assigned
5. You will interact with clients along various phases of project life cycle
6. You will be able to design solutions for simple business scenarios
7. An opportunity to build solutions of highest quality
8. You will be also responsible for mentoring new recruits in their technical area of focus
9. You will participate in initiatives, recruitment and practice development programs
10. Project you will be part of
11. Cross-channel customer engagement strategy, design and development (web, mobile, social) eCommerce strategy and implementation.
12. Marketing Content and digital asset management solutions
13. Marketing Technology solutions
14. Marketing analytics implementation
15. Agile based, design-thinking, user-centric, empirical projects that accelerate results
Key Responsibilities
-
Build, iterate, and enhance mobile applications on Android.
-
Continue to evaluate innovative approaches on Android and present new ideas to improve our offering on Android and other mobile platforms.
-
Ensures that code developed is easy to test, easy to understand, extensible and meets the quality guidelines of the business unit.
-
Partner closely with the design team to create an intuitively easy to use application for our users.
-
Bring new features in the course taking experience to the Android platform.
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Optimize the existing code for ease of use and performance and improve quality.
-
Continue to improve the development process. Evaluate and implement new tools as needed.
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Lead and Contribute to a team culture that values quality while fostering initiatives and innovation.
-
Knowledge of the common application/web security and OWASP vulnerabilities.
-
Knowledge of the encryption algorithms to protect sensitive information.
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Knowledge of PII, PCI, HIPPA, and GDPR compliance and how to implement.
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Understanding of security breaches of data-in-transit and data-at-rest and knowledge in implementation for both.
-
Knowledge/Aware of finding the vulnerabilities of the third-party components/libraries used in the application and remediating vulnerabilities.
-
Integrate with multiple devices & printers
Requirements
Required skillset:
Java, Android SDK, Rest API, SQLLite, Json, Enterprise mobility management (EMM) and EMV, POS application in Android(preferably version 4.4 Kitkat and API level 19 and above)
Good to have:
Play store deployment, push notifications, Web services, Android Location Services, Google Maps API, GIT
Desired Competencies:
Problem Solving Approach, Analytically strong, Time Management skills, Passionate to learn new technologies and working in an agile environment.
1. Design and Build sophisticated and highly salable apps using Flutter.
2. Translate and Build the designs into high quality responsive UI code.
3. Write efficient queries for core Data.
4. Use of Model-View-Controller (MVC) and Model-View-ViewModel-Controller (MVVM) architecture and developing maintainable, testable and functional software that meets product requirements.
5. Resolve any problems existing in the system and suggest and add new features in the complete system.
6. Follow the best practices while developing the app.
7. Use CI/CD for smooth deployment.
8. Document the project and code efficiently.
9. Manage the code and project on Git in order to keep in sync with other team members and managers.
10. Suggest new features and/or enhancements.
11. Maintaining software through product life cycle including design, development, verification and bug fixes.
12. Write tests for the App.
13. Knowledge of different state management libraries like BloC, GetX, Provider will be a plus point
8-12 yrs experience in SQL, Oracle DB, MySQL, PostgreSQL, Cross-platform application framework
Should be able to handle both frontend and backend developers at a team size of min 5-10 members
Role:
You are an experienced engineering leader, with a passion about building world-class mobile and web applications with high-performant backend and glitch-free experience. You will lead a team which will be developing technology that enables financial services brands to sell better and provide a great experience to their customers. You will architect compelling and engaging applications for Web and Mobile platforms. Employing your experience in proven backend stack like Nodejs, serverless architecture on AWS stack, ELK, Cloud formation, creating RESTful APIs with documentations and enabling complex queries for databases like MongoDB and MySQL/Postgres with discipline in collaboration and pair programming.
Our clientele majorly comprises of BFSI companies, so experience in Financial Applications and enterprise data security will be a big-plus
Responsibilities:
• Lead an Agile team to build web and mobile applications, APIs, SDKs and other tools as required
• Collaborate with various teams within Iorta to realise the requirements for the project and rapidly deliver iterative solutions
• Provide task plans and follow trends in technology and suggest new approaches to application design and development
• Review and evaluate designs for compliance with development guidelines
•. Implement best practices and methods to improve the development process within
Responsibilities:
- Work on a day-to-day basis to deliver software to solve real world problems.
- Participate in the design of new features.
- Work with Product Managers to come up with technical solutions.
- Improvise and analyse current code base to come up with improvements.
Requirements:
- 3+ Years of Frontend Development Experience.
- 2+ years of hands-on ReactJS experience.
- Strong skills in object-oriented design, data structures, algorithm design and complexity analysis.
- Strong organisational and problem solving skills with great attention to detail.
- Experience working in fast paced environments cutting across diverse tech-stacks.
- Passionate about Web Development.
- Experience in modern web app development.
- Experience mentoring junior developers.
- Worked with data intensive UI.
- Have worked with early stage startups.
- Have experience with GraphQL.
Requirement
∙ Proficient in Node.JS and ReactJS development stack
∙ Basic understanding of web technologies including HTML, CSS, JavaScript, AJAX etc.
∙ Passion for best design and coding practices and a desire to develop new bold ideas
∙ Good to have knowledge of AWS, Redis, ElasticSearch
Education: Min. Graduate in related discipline










