
Title: Senior VDI Consultant – Citrix/Azure/VMware
Location: Pune,balewadi
Shift: 3:30 PM – 12:30 AM IST (Aligned to US ET support window)
Fill time role
About:Join the core team delivering 24x7 operational support for a large-scale Virtual Desktop and Applications environment supporting 90,000–100,000 users and 50,000+ VMs across Citrix, Azure, and VMware platforms.
Key Responsibilities
- Provide advanced support, monitoring, and maintenance for Citrix Virtual Apps and Desktops, Azure Virtual Desktop, and VMware environments.
- Lead efforts to enhance image management, patching, provisioning, and migration processes.
- Manage incident triage, root cause analysis, and documentation within ITSM tools.
- Create and maintain PowerShell scripts and other automation solutions for routine tasks.
- Collaborate with US and offshore teams for seamless 24x7 support operations.
- Prepare daily and weekly operational reports summarizing key metrics, incidents, and improvement opportunities.
- Participate in client review meetings to discuss performance and backlog reduction.
Required Skills & Qualifications
- 7+ years in End User Compute (EUC) operations with 5+ years on Azure, Citrix, and VMware platforms.
- Proven experience in Citrix Virtual Apps and Desktops, Azure Virtual Desktop, VMware Horizon, and Windows OS troubleshooting.
- Strong proficiency in PowerShell scripting for automation and reporting.
- Familiarity with ITIL processes (Incident, Problem, Change Management).
- Hands-on experience with ITSM tools (ServiceNow, Remedy, etc.).
- Excellent communication skills for collaboration in distributed teams.
- Ability to work independently and drive technical improvements.
Preferred Skills
- Expertise in Citrix Cloud, Citrix Studio, MCS/PVS, and advanced troubleshooting.
- Experience supporting large-scale enterprise virtual desktop environments (50k+ users).
- Exposure to automation and orchestration frameworks in VDI environments.
Reporting
- Submit daily operational summaries and weekly performance reports covering trends, incidents, and process improvements.
- Collaborate with the Domestic CVS Operations Manager (US) for review meetings and escalation handling.
Why Join
- Opportunity to be part of a flagship virtualization project from its foundation phase.
- High-visibility role with potential to grow into a team lead as the project scales to 15–20 members in 2026.
- Work with a global team managing one of the largest Citrix/Azure VDI environments.

About Reliable Group
About
Let's make AI work for your business. Reliable Group specializes in assembling skilled engineering teams proficient in AI, ML, as well as traditional tech stacks to deliver results in your AI-driven initiatives. At Reliable Group, we understand that the success of your AI and ML endeavors hinges on having the right team with the right expertise. With decades of experience in custom software solutions and a deep understanding of AI technologies, we ensure that your AI aspirations become tangible, efficient solutions that meet your deadlines. Why Choose Reliable Group? Expert Engineering Talent: Our carefully curated teams of AI and ML specialists are equipped with the skills and knowledge to tackle complex challenges and deliver exceptional results. Efficiency & Productivity: We assess the timelines and human talent required to achieve your deadlines and keep track along the way. Achieving Results with Confidence: We have a track record of delivering projects exactly as you envisioned them, without compromise. Dynamic Solutions: AI is changing rapidly and what was relevant yesterday may be obsolete today. We have decades of experience in machine learning and AI models to assess and implement dynamic systems for your specific needs. Ready to turn your AI questions into business-proven answers? Connect with us to explore how our team can help you meet your AI goals.
Candid answers by the company
IT Consulting
AI/ML Product Development
GCC Setup
Similar jobs
Job Title : Java Fullstack Developer (with Vue.js)
Experience : 5+ Years
Location : Hyderabad
Notice Period : Immediate to 15 Days
Interview Rounds : 2 (Technical)
Job Summary :
We are looking for a highly skilled Java Fullstack Developer with strong expertise in Vue.js to design, develop, and maintain responsive web applications. The ideal candidate will be proficient in both frontend and backend technologies and capable of delivering seamless, high-performance solutions.
Mandatory Skills :
Strong hands-on experience in Java Fullstack Development with expertise in Vue.js, HTML/HTML5, CSS/CSS3, Bootstrap, JavaScript (ES6), and good understanding of UI/UX and responsive design principles.
Key Responsibilities :
- Develop, test, and maintain responsive web applications using Vue.js and Java Fullstack technologies.
- Collaborate with product managers, designers, and backend developers to deliver high-quality features.
- Lead the development and implementation of frontend components within the Java Fullstack environment.
- Mentor junior developers and provide technical guidance to the team.
- Participate in design and architecture discussions to build scalable and robust solutions.
- Optimize applications for speed, scalability, and performance.
- Conduct thorough testing, troubleshooting, and debugging to ensure high-quality and reliable applications.
- Stay updated with the latest trends in frontend and fullstack development.
Mandatory Skills :
- Strong hands-on experience in Java Fullstack Development.
- Expertise in Vue.js.
- Proficiency in HTML/HTML5, CSS/CSS3, Bootstrap, JavaScript (ES6).
- Good understanding of UI/UX feasibility and responsive design principles.
- Excellent problem-solving, communication, and collaboration skills.
Preferred Skills :
- Experience with RESTful APIs, Spring Boot, Microservices.
- Familiarity with Agile methodologies, CI/CD pipelines, and version control (Git).
- Exposure to cloud platforms like AWS, Azure, or GCP is a plus.
Job Title: Pre-Sales Engineer
Location: Navi Mumbai, Vashi
Department: BMS (Building Management System)
Reports To: Regional Sales Manager
Job Summary:
We are seeking a dynamic and technically proficient Pre-Sales Engineer to join our team. In this role, the individual will be responsible for providing technical expertise and support to our sales teams, ensuring that customers receive accurate, tailored solutions that meet their needs. The individual will collaborate with internal and external stakeholders to drive sales growth, manage quotations, and ensure smooth execution of customer orders. The ideal candidate will have a strong technical background, sales aptitude, and excellent interpersonal skills.
Key Responsibilities:
Technical Expertise: Leverage technical knowledge to support sales teams and provide accurate, technical solutions to meet customer needs.
Commercial Awareness: Apply commercial understanding to enhance the precision of deals and customer proposals.
Customer Solutions: Understand customer requirements and present customised technical solutions that align with their business goals.
Collaboration: Work closely with sales teams to build strong customer relationships and drive revenue growth.
Communication: Exhibit excellent communication skills, creating compelling sales presentations and effectively collaborating with customers, vendors, and internal teams.
Solution Development: Develop solution architecture, detailed equipment lists, and presentation materials to meet customer requirements.
Customer Support: Assist customers with technical issues related to equipment setup and resolve any post-sales concerns.
Negotiation: Facilitate negotiations with potential customers, aligning technical and commercial aspects for successful deals.
Quotation Management: Prepare accurate quotations based on customer requirements and ensure timely delivery through Regional Sales Managers.
Vendor Coordination: Negotiate with vendors to secure backup quotes and select appropriate vendors based on technical product needs.
Performance Tracking: Track issued quotations to monitor win rates, processing time, and the proportion of clean orders received.
Internal Support and Coordination: Provide technical sizing, product selection, and support to Regional Sales Managers, ensuring timely and accurate quotations.
Sales Support: Assist Regional Sales Managers and Dealers in technical discussions with customers to facilitate deal closure.
Order Processing: Review purchase orders, ensure compliance with submitted offers, and coordinate with customers for amendments when necessary.
Execution Handover: Once orders are finalized, pass on clean orders along with all required documentation to the Sales Operations Manager (SOM) for execution.
Team Collaboration: Partner with the Regional Sales Manager to meet and exceed assigned regional sales targets.
Qualifications and Skills Required:
Strong technical skills and comfort in leading technical discussions.
Sales aptitude with a keen interest in interacting with customers.
Proactive approach with a strong customer focus and problem-solving skills.
Ability to quickly learn and adapt to new products and technologies.
Excellent interpersonal and teamwork abilities.
Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is also acceptable.
Familiarity with commercial terms and conditions and their application in sales processes.
Proficiency in MS Office tools, including Word, Excel, PowerPoint, and Project.
Preferred Qualifications and Experience:
Engineering Degree (Electrical, Electronics, Mechanical)
Strong communication and presentation skills.
Familiarity with basic PLC and DDC design and software applications.
Experience: 3-5 years of relevant in BMS or HVAC/ELV industry
This role offers the opportunity to be part of a team that drives innovation and customer
satisfaction. We are looking for highly motivated individual with a passion for both technical
and sales functions.
Job Description
As an Angular UI + DevOps Engineer, you will be responsible for designing, implementing, and maintaining our applications UI as well as infrastructure and CI/CD pipelines. You will work closely with our development, operations, and QA teams to ensure smooth and efficient software delivery.
Responsibilities
-Application Development: Design, develop, and maintain scalable and maintainable software applications using Angular 19.
-DevOps Integration: Implement and manage DevOps practices to streamline the development, testing, and deployment processes.
-Collaboration: Work closely with cross-functional teams, including backend developers, designers, and system administrators, to ensure seamless integration and delivery.
-Performance Optimization: Ensure high performance and responsiveness of applications across various devices and platforms.
-Code Quality: Write clean, efficient, and well-documented code; conduct code reviews to maintain quality standards.
-Continuous Improvement: Stay updated with the latest industry trends and technologies to continuously improve development processes and application performance.
Requirements
-Experience: 5 to 9 years of professional experience in software development, with a strong focus on Angular 19 and DevOps practices.
Technical Skills:
-Proficiency in Angular 19, HTML5, CSS3, JavaScript, and TypeScript.
-Experience with DevOps tools and practices, including CI/CD pipelines, version control systems (e.g., Git), and containerization technologies (e.g., Docker, Kubernetes).
-Knowledge of RESTful APIs and web services.
Soft Skills:
-Strong problem-solving abilities and analytical skills.
-Excellent communication and teamwork skills.
-Ability to work in an Agile development environment.
Preferred Qualifications:
-Experience with additional front-end frameworks or libraries (e.g., React, Vue.js).
-Certifications in DevOps or cloud technologies.
-Experience with automated testing frameworks and tools
-Familiarity with cloud platforms such as Azure, AWS, or Google Cloud.
- Assessing the needs of the customers and employees and developing and conducting training sessions to familiarize and execute the training requirement for the Company, which will help in sustainably grow Straumann business
- Determines training needs and requirements for the Company by meeting with managers, talking with employees and reviews existing training materials available to determine appropriateness and relevance
- Modifies or creates course materials and training manuals to meet specific training needs. Presents in-person and online training sessions
- Schedules training sessions and manages course enrolment and monitors training program and manuals to ensure that they are effective and up-to-date and makes updates as and when necessary
- Works with managers to address learning issues, instruction problems, or new educational needs regarding specific employees or departments
- Manages costs for all programs
- Monitor and report on industry best practices
Selected intern's day-to-day responsibilities include:
1. Develop web applications using HTML, CSS, JavaScript, AJAX, PHP, SQL, Bootstrap, WordPress, CI (Code Igniter), Joomla, Web-Hosting
2. Full stack development - Frond end (UI, UX), Middle tier (PHP, Perl) and Backend (PHP, Perl, SQL, Server-side scripting)
3. Work as a part of a core product development team to build online applications
4. Make sure the product being developed is tested and serves business requirements
5. Present ideas for system improvement
6. Work closely with business analysts
Documents:
• Aadhar card
• 2 Passport Size Photo
• SSC Marksheet Result
• 12/Diploma Marksheet Result
• UG Marksheet Result (Optional)
Internship Period:
• 3 Months Training
• 3 Months Live Project
Benefits:
• Joining Letter from Start Date
• 6 Month Experience Letter
• Experience of Live Project
- Improve the look and feel of interactive components in the website, mobile applications, and other product software
- Facilitate the product vision by researching, conceiving, sketching, wireframing, and prototyping user flows.
- Design the aesthetics/theme to be implemented within a website or product, from the layout menus and drop-down options to colors and fonts
- Be a great team player, experienced in working with agile teams. Ability to collaborate closely with product managers, developers, and UX designers.
- Present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e. color theory, visual weight, etc.)
- Continually keep yourself and your design team updated with the latest changes in your industry’s standards.
- Create surveys for research through various social media platforms to gather feedback on users ease of use
- Conduct testing of completed applications, websites, and software to assess user experience
Qualifications:
- 1-5 years of demonstrated experience in creating and implementing UI design
- Extensive experience in using best practices to design solutions, and a deep understanding of mobile-first and responsive design.
- Proficient with visual design programs such as Adobe Photoshop, Adobe XD, Figma, Sketch, Illustrator, InVision
- Ability to work effectively in a collaborative environment to create top-performing interfaces
- Ability to clearly and effectively communicate design processes, ideas, and solutions to peers and teams.
- A clear understanding of the importance of user-centered design and design thinking.
- Be passionate about resolving user pain points through great design.
- Be open to receiving feedback and constructive criticism.
- Experience with HTML, CSS, and comparable languages will be a plus
Requirements :- Must be Graduated or Post-Graduated.- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.- Strong phone contact handling skills and active listening.- Familiarity with CRM systems and practices.- Customer orientation and ability to adapt/respond to different types of characters.- Excellent communication and presentation skills.- Ability to multi-task, prioritize, and manage time effectively.
Responsibilities / Requirements:
● Be hands-on implicated in the design and implementation of NestJs REST APIs.
● Work with DevOps engineers to scale and optimise NestJs micro-services.
● Must have an excellent understanding of how the web works.
● Extensive knowledge of OOP, Design Patterns, and SOLID Principles.
● Familiar with modern engineering practices: coding standards, code reviews, continuous deployment, automated testing.
● Must be willing to constantly learn new things.
● Knowledge of algorithms and data structures.
Technologies:- • Nestjs • TypeScript 3. MySQL • Docker • Kafka
Knowledge of NestJS would be preferable.
Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work on a remote cross-functional team where you’ll play a critical role in designing, planning, development, deployment and observing your code in production.
- Develop high performance, highly scalable and accessible web applications. Our web app is used by over 20 million educators, students and parents worldwide.
- Meet tight deadlines in a rapid application development environment.
- Collaborate with Product Management, Design, and Operations teams to create and deliver tested features to production.
- Collaborate with specialists across web, mobile, and operations to achieve a better user experience for our product.
- Be able to assess and bring in industry information into your decisions and learn new technologies: AWS is releasing new tools every day, there are new open source libraries to vet and you will be a party to helping us vet and pick the best tool for the job.
- Be willing to work in any area of the codebase if needed, this can include JavaScript/TypeScript/Node, PHP, Java or other technologies.
- Help staff, build, and form the culture around a team of 5 engineers, a product manager, designer, QAs and associated supporting roles.
Requirements:
Qualifications include:
- Strong CS fundamentals including familiarity with data structures and especially the asynchronous challenges that face JavaScript developers today.
- Experience developing in at least 2 server side languages (PHP, node.js, …)
- Experience developing in at least 1 client side JS framework (ReactJS, Angular, …)
- Experience testing software in alignment with the Test Pyramid.
- Experience with datastores, either SQL (MySQL preferred) or NoSQL, and the ability to talk deeply about them.
- Able to identify the source of complex problems occurring as a result of multiple systems interacting (experience with observability tools such as datadog/newrelic is a plus).
- Experience working on a team of 5 engineers plus supporting roles (e.g. QA, design, etc), preferably as a Senior Software Engineer.
- Experience with code review, being able to sign-off on another team member’s code ensuring high quality standards.
- Be self-sustained even when tackling the highest profile, most difficult work across the organization.
- Willingness to accept responsibility and be accountable not only for your own work but the work of the team as a whole.
- Experience working with other people’s code, how to dig into it and make tactical changes with minimal side effects.
- A solid understanding of how to break down user stories and give estimates that include accessibility and security requirements.
- Be able to see roadblocks far ahead, across many vectors of risk
- Be a true team player! Ensuring their knowledge and expertise is shared amongst other team members and even cross-team and be willing to seek out opportunities to mentor teammates.
- A commitment to learning about anything you don’t know on your own and without much supervision.
- Superior communications, organization and relationship building skills — you’re going to be working on cross-team efforts, so this is essential.
- Self-motivation as well as ability and desire to learn new technologies, applications, processes, and environments.
- A belief that delivering code to production is just one step in the process. Observing and owning the code you wrote goes hand in hand with construction.
- A desire to take on whatever challenge is most important. This could be tackling something you are familiar with, or it could require a deep dive into a whole new world. The key is having the right attitude.











