
Title: Senior VDI Consultant – Citrix/Azure/VMware
Location: Pune,balewadi
Shift: 3:30 PM – 12:30 AM IST (Aligned to US ET support window)
Fill time role
About:Join the core team delivering 24x7 operational support for a large-scale Virtual Desktop and Applications environment supporting 90,000–100,000 users and 50,000+ VMs across Citrix, Azure, and VMware platforms.
Key Responsibilities
- Provide advanced support, monitoring, and maintenance for Citrix Virtual Apps and Desktops, Azure Virtual Desktop, and VMware environments.
- Lead efforts to enhance image management, patching, provisioning, and migration processes.
- Manage incident triage, root cause analysis, and documentation within ITSM tools.
- Create and maintain PowerShell scripts and other automation solutions for routine tasks.
- Collaborate with US and offshore teams for seamless 24x7 support operations.
- Prepare daily and weekly operational reports summarizing key metrics, incidents, and improvement opportunities.
- Participate in client review meetings to discuss performance and backlog reduction.
Required Skills & Qualifications
- 7+ years in End User Compute (EUC) operations with 5+ years on Azure, Citrix, and VMware platforms.
- Proven experience in Citrix Virtual Apps and Desktops, Azure Virtual Desktop, VMware Horizon, and Windows OS troubleshooting.
- Strong proficiency in PowerShell scripting for automation and reporting.
- Familiarity with ITIL processes (Incident, Problem, Change Management).
- Hands-on experience with ITSM tools (ServiceNow, Remedy, etc.).
- Excellent communication skills for collaboration in distributed teams.
- Ability to work independently and drive technical improvements.
Preferred Skills
- Expertise in Citrix Cloud, Citrix Studio, MCS/PVS, and advanced troubleshooting.
- Experience supporting large-scale enterprise virtual desktop environments (50k+ users).
- Exposure to automation and orchestration frameworks in VDI environments.
Reporting
- Submit daily operational summaries and weekly performance reports covering trends, incidents, and process improvements.
- Collaborate with the Domestic CVS Operations Manager (US) for review meetings and escalation handling.
Why Join
- Opportunity to be part of a flagship virtualization project from its foundation phase.
- High-visibility role with potential to grow into a team lead as the project scales to 15–20 members in 2026.
- Work with a global team managing one of the largest Citrix/Azure VDI environments.

About Reliable Group
About
Let's make AI work for your business. Reliable Group specializes in assembling skilled engineering teams proficient in AI, ML, as well as traditional tech stacks to deliver results in your AI-driven initiatives. At Reliable Group, we understand that the success of your AI and ML endeavors hinges on having the right team with the right expertise. With decades of experience in custom software solutions and a deep understanding of AI technologies, we ensure that your AI aspirations become tangible, efficient solutions that meet your deadlines. Why Choose Reliable Group? Expert Engineering Talent: Our carefully curated teams of AI and ML specialists are equipped with the skills and knowledge to tackle complex challenges and deliver exceptional results. Efficiency & Productivity: We assess the timelines and human talent required to achieve your deadlines and keep track along the way. Achieving Results with Confidence: We have a track record of delivering projects exactly as you envisioned them, without compromise. Dynamic Solutions: AI is changing rapidly and what was relevant yesterday may be obsolete today. We have decades of experience in machine learning and AI models to assess and implement dynamic systems for your specific needs. Ready to turn your AI questions into business-proven answers? Connect with us to explore how our team can help you meet your AI goals.
Candid answers by the company
IT Consulting
AI/ML Product Development
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- Architect and develop scalable, modular systems using Node.js, React/Next.js, PostgreSQL/MongoDB, and GraphQL/REST APIs. Build extensible APIs and content management workflows.
- Use OpenAI, Anthropic, or Gemini APIs to build features like automated FAQ generation, AI visibility scoring, and citation-ready content enrichment. Optimize for AI Answer Engines (AEO)
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- Evaluate user behavior, funnels, and attribution to improve product and marketing decisions
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- Experience implementing bot tracking pipelines: identifying and measuring search engine bots, AI crawlers, and language model spiders.
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- Structured Query Language (SQL), e.g. SQL/PSM, Transact-SQL queries, writes SQL scripts in SQL Server 2000/2005/ 2012/ 2016, etc.
- 1+ years in Cloud Database services like AWS Dynamo DB / RDS
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· Creation & maintenance of Databases in AWS.
Job Title -Data Scientist
Job Duties
- Data Scientist responsibilities includes planning projects and building analytics models.
- You should have a strong problem-solving ability and a knack for statistical analysis.
- If you're also able to align our data products with our business goals, we'd like to meet you. Your ultimate goal will be to help improve our products and business decisions by making the most out of our data.
Responsibilities
Own end-to-end business problems and metrics, build and implement ML solutions using cutting-edge technology.
Create scalable solutions to business problems using statistical techniques, machine learning, and NLP.
Design, experiment and evaluate highly innovative models for predictive learning
Work closely with software engineering teams to drive real-time model experiments, implementations, and new feature creations
Establish scalable, efficient, and automated processes for large-scale data analysis, model development, deployment, experimentation, and evaluation.
Research and implement novel machine learning and statistical approaches.
Requirements
2-5 years of experience in data science.
In-depth understanding of modern machine learning techniques and their mathematical underpinnings.
Demonstrated ability to build PoCs for complex, ambiguous problems and scale them up.
Strong programming skills (Python, Java)
High proficiency in at least one of the following broad areas: machine learning, statistical modelling/inference, information retrieval, data mining, NLP
Experience with SQL and NoSQL databases
Strong organizational and leadership skills
Excellent communication skills

- Building and maintaining relationships with customers
- Achieving sales targets
- Regular follow-ups and getting feedbacks from the customers
Seeking a Sales Executive with 2-4 years of experience to sell our health tech product for storing medical images. Responsibilities include developing sales strategies, prospecting, client relationship management, and collaborating with cross-functional teams.
Key Responsibilities:
1. Business Development: Identify new business opportunities within healthcare, targeting hospitals, clinics, and diagnostic centers.
2. Sales Strategy: Develop and execute effective strategies to achieve sales targets through prospecting and networking.
3. Product Knowledge: Gain a deep understanding of our product and articulate its value propositions to potential clients.
4. Client Relationship Management: Build and maintain strong relationships with key decision-makers, providing exceptional customer service.
5. Consultative Selling: Conduct needs assessments and present tailored solutions to address clients' requirements.
6. Pipeline Management: Efficiently manage the sales pipeline, prioritize leads, and update CRM systems.
7. Collaboration: Work closely with cross-functional teams to ensure alignment and support for sales initiatives.
Qualifications:
- Master's degree in Business Administration or related field.
- Proven track record in B2B sales, preferably in healthcare or technology.
- Strong communication and negotiation skills.
- Ability to work independently and in a fast-paced environment.
- Familiarity with medical imaging or healthcare IT solutions is a plus.
- Proficiency in CRM software and Microsoft Office Suite.
Join us in revolutionizing healthcare technology. Apply now with your resume and cover letter.
Roles and Responsibilities
- Managing Availability, Performance, Capacity of infrastructure and applications.
- Building and implementing observability for applications health/performance/capacity.
- Optimizing On-call rotations and processes.
- Documenting “tribal” knowledge.
- Managing Infra-platforms like Mesos/Kubernetes,CICD,Observability (Prometheus/New Relic/ELK),Cloud Platforms (AWS/ Azure),Databases,Data Platforms Infrastructure
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- Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.
- Working with Dev and Product teams to define SLO/Error Budgets/Alerts.
- Working with Dev team to have in depth understanding of the application architecture
and its bottlenecks.
- Identifying observability gaps in product services, infrastructure and working with stake
owners to fix it.
- Managing Outages and doing detailed RCA with developers and identifying ways to
avoid that situation.
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- Automate toil work.
Experience & Skills
- 6+ years of total experience
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- A collaborative spirit with the ability to work across disciplines to influence, learn, and
deliver.
- A deep understanding of computer science, software development, and networking principles.
- Demonstrated experience with languages, such as Python, Java, Golang etc.
- Extensive experience with Linux administration and good understanding the various
linux kernel subsystems (memory, storage, network etc).
- Extensive experience in DNS, TCP/IP, UDP, GRPC, Routing and Load Balancing.
- Expertise in GitOps, Infrastructure as a Code tools such as Terraform etc.. and
- Configuration Management Tools such as Chef, Puppet, Saltstack, Ansible.
- Expertise of Amazon Web Services (AWS) and/or other relevant Cloud Infrastructure
solutions like Microsoft Azure or Google Cloud.
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Argo etc.
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Searce is a modern tech consulting firm that empowers clients to futurify their businesses, leveraging Cloud, AI & Analytics.
What are we looking for?
-
Natural creativity:
The best designers are creative visionaries, people who are capable of stepping back, seeing the big picture, and coming up with new ways of approaching challenges and making positive changes to how the company is managed and marketed.
-
Not a CAVEr:
You are a person that people like to be around. You are not a CAVE (Constantly Against Virtually Everything) personality.
-
Say no to HiPPO:
At Searce, we want people who value everyone’s opinions & perspectives. We don’t want them to get overpowered by HiPPO (Highest Paid Person’s Opinion)
Major Roles & Responsibilities
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Education & Experience
Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s degree in Design (B.Des.).
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Position: Bench Sales & Marketing ( US IT Recruitment)
Experience: 3+
Location: GOA ((Males Candidates from Goa only)
Timings: USA Eastern Time (Night Shift in India)
Job Purpose: Achieves staffing objectives by recruiting and evaluating job candidates; advising manager, Human Resource Administration
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Skills: Phone Skills, Recruiting, Interviewing Skills, People Skills, Supports Diversity, Results Driven, Professionalism
Essential:
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