VDI (Citrix/Azure AVD/VMware)

We are looking for enthusiastic and technically candidate to join our Technical Support team. The role involves providing L1 technical support, troubleshooting customer issues, and assisting in product implementation and maintenance under guidance.

L1 EXPERIENCE COMPULSORY

• Provide L1 technical support via ticketing system, email, and remote sessions.
• Troubleshoot basic technical issues related to installation, configuration, and usage.
• Assist senior engineers in debugging, testing, and customer support activities.
• Follow defined support processes, documentation, and SOPs.
• Maintain proper case notes, troubleshooting steps, and resolutions.
• Ensure timely responses and adherence to SLA.
• Learn and develop technical expertise on enterprise IT and security products.

Required Skills and Qualifications

• Bachelor’s degree in IT, Computer Science, Engineering, or related field.
• Basic understanding of Windows, Linux, networking, and troubleshooting concepts.
• Good communication and problem-solving skills.
• Willingness to learn enterprise security and IT products.
• Ability to work in shifts and handle customer interactions professionally.

Essentials

- Communicate clearly and confidently so customers immediately understand what is happening.

- Show empathy, stay professional, and treat every issue with respect.

- Take full ownership of tickets instead of passing responsibility.

- Manage time effectively by prioritizing issues based on impact and urgency.

- Pay close attention to details to avoid repeat questions or mistakes.

PortOne is re−imagining payments in Korea and other international markets. We are a Series B funded startup backed by prominent VC firms Softbank and Hanwa Capital

https://portone.io/global/en

PortOne provides a unified API for merchants to integrate with and manage all of the payment options available in Korea and SEA Markets - Thailand, Singapore, Indonesia etc. It's currently used by 2000+ companies and processing multi-billion dollars in annualized volume. We are building a team to take this product to international markets, and looking for engineers with a passion for fintech and digital payments.

Culture and Values at PortOne

• You will be joining a team that stands for Making a difference.
• You will be joining a culture that identifies more with Sports Teams rather than a 9 to 5 workplace.
• This will be remote role that allows you flexibility to save time on commute
• Your will have peers who are/have
• Highly Self Driven with A sense of purpose
• High Energy Levels - Building stuff is your sport
• Ownership - Solve customer problems end to end - Customer is your Boss
• Hunger to learn - Highly motivated to keep developing new tech skill sets

Who you are ?

* You are an athlete and QA is your sport.

* Your passion drives you to learn and break stuff and not because your manager tells you to.

* Your work ethic is that of an athlete preparing for your next marathon. Your sport drives you and you like being in the zone.

* You are NOT a clockwatcher renting out your time, and NOT have an attitude of "I will do only what is asked for"

* Enjoys solving problems and delight users both internally and externally

* Take pride in working on projects to successful completion involving a wide variety of technologies and systems

Skills and Experience

* 2+ year of experience working as a Quality Assurance Engineer & shipping high quality products.

* Strong knowledge of QA methodology and tools

* Experience in manual testing

* Hands on experience in any one of Automation testing frameworks - Selenium, TestNG. Robot, UFT etc

* Experience in API & Mobile testing

* Experience in Any Scripting and Programming language

* BE in Computer Science or equivalent combination of technical education and work experience

Preferred Qualifications

* QA Experience in Ecommerce Operations/Payments/Fintech domain

* Proficiency in Java/C/Golang or any high level programming language

* Hands on experience in any one of Automation testing frameworks - Playwright, Selenium, TestNG. Robot, UFT etc

* Ability to understand technical specifications and analyze log files

* Knowledge of Test suite management tools - JIRA etc

What will you do ?

* Utilize innovative testing technologies to develop product's testing strategy

* Participation in design and code inspections.

* UI, API and Hybrid testing and automation

* Perform manual testing, the scope of which will encompass all functionalities of services as a prequel to automation

* Analyze test logs, debug failures; create test reports, co-ordinate with stakeholders

* Collaborate with stakeholders across the organization such as experts in - product, design, engineering

* Create Automation scripts

* Uphold best practices in software testing with attention to security practices

Here are examples of apps/features you will be working on as a QA Engineer

* Intuitive, easy-to-use APIs for payment process.

* Integrations with local payment gateways in international markets.

* Dashboard to manage gateways and transactions.

* Analytics platform to provide insights

📌 Job Description – Cybersecurity Professional

Position Title: Cybersecurity Professional

Location: Chandigarh

Department: IT Security & Compliance

Employment Type: Full-Time

Reporting To: Chief Information Security Officer (CISO) / IT Security Manager

Role Overview

We are seeking a highly skilled Cybersecurity Professional to safeguard our IT infrastructure, applications, and data assets against evolving cyber threats. The role involves conducting vulnerability assessments, penetration testing, network and cloud security, compliance audits, incident response, and employee training. The ideal candidate should have hands-on expertise across prevention, detection, response, and compliance frameworks (e.g., NIST, ISO 27001, HIPAA, SOC2).

Key Responsibilities

• 🔍 Security Assessments & AuditsPerform vulnerability assessments and penetration tests across networks, servers, endpoints, and applications.
• Conduct configuration audits of firewalls, routers, and cloud environments.
• Support and maintain compliance with HIPAA, PCI DSS, SOC2, ISO 27001, GDPR, NIST.

• 🌐 Network, Infrastructure & Cloud SecurityConfigure, monitor, and manage firewalls, IDS/IPS, and VPNs.
• Implement Zero Trust security models and secure remote access.
• Secure cloud environments (AWS, Azure, GCP) with IAM, encryption, and monitoring.
• Protect wireless and IoT networks from unauthorized access.

• 💻 Endpoint & Application SecurityDeploy and manage EDR/XDR solutions across endpoints.
• Ensure timely patch management for all critical systems.
• Perform secure code reviews, API testing, and DevSecOps integration.
• Manage Mobile Device Management (MDM) for BYOD and enterprise devices.

• 📊 Threat Monitoring & DetectionOperate and maintain SIEM platforms (Splunk, QRadar, ELK).
• Work with SOC teams to monitor logs and detect anomalies.
• Conduct threat hunting activities to uncover hidden risks.
• Respond to security alerts in real time.

• 🚨 Incident Response & RecoveryLead incident detection, containment, and eradication efforts.
• Perform digital forensics on compromised systems.
• Develop and maintain Disaster Recovery (DR) and Business Continuity Plans (BCP).
• Conduct post-incident analysis and provide lessons learned reports.

• 🔑 Identity & Access Management (IAM)Manage user provisioning, role-based access control, and Privileged Access Management (PAM).
• Implement Multi-Factor Authentication (MFA) and Single Sign-On (SSO).
• Ensure compliance with least-privilege and Zero Trust principles.

• 📜 Governance, Risk & Compliance (GRC)Develop and enforce cybersecurity policies, SOPs, and guidelines.
• Conduct risk assessments and maintain a risk register.
• Collaborate with auditors for compliance certifications (SOC2, ISO, HIPAA, GDPR).
• Assess and monitor third-party vendor security.

• 🎓 Security Awareness & TrainingDeliver cybersecurity awareness training for employees.
• Conduct phishing simulations and share reports.
• Educate executives and stakeholders on cyber risks and strategy.

• 🔒 Data Protection & PrivacyImplement data encryption (at rest and in transit) and DLP controls.
• Manage secure data backup and recovery processes.
• Conduct Privacy Impact Assessments to ensure regulatory compliance.

• Key Performance Indicators (KPIs)≥ 95% critical vulnerabilities remediated within SLA.
• ≥ 99% uptime of security monitoring tools.
• Zero major security incidents causing data loss/financial loss.
• Achieve/maintain compliance certifications (SOC2, ISO 27001, HIPAA, PCI DSS).
• ≥ 90% employee completion of cybersecurity awareness training.

Qualifications & Skills

• 🎓 Education & Experience3–7 years of experience in cybersecurity roles (analyst, engineer, consultant).
• Experience working with North American/Global clients preferred.

• 🛠 Technical SkillsStrong knowledge of firewalls, SIEM, IDS/IPS, EDR/XDR, and IAM solutions.
• Hands-on with penetration testing tools (Nmap, Metasploit, Burp Suite, Nessus, Wireshark).
• Familiarity with cloud security (AWS/Azure/GCP).
• Knowledge of compliance standards: HIPAA, PCI DSS, SOC2, ISO 27001, NIST CSF.
• Scripting/automation in Python, PowerShell, or Bash is a plus.

• 📜 Certifications (Preferred)CEH (Certified Ethical Hacker)
• CISSP (Certified Information Systems Security Professional)
• CISM (Certified Information Security Manager)
• CompTIA Security+ / CySA+
• CCSP (Certified Cloud Security Professional)
• ISO 27001 Lead Auditor (advantageous)

• Why Join Us?Work on cutting-edge cybersecurity projects with global clients.
• Gain cross-industry exposure in healthcare, fintech, retail, logistics, IT.
• Opportunity to lead projects in cloud security, compliance, and incident response.

Competitive salary, certification sponsorship, and performance incentives.

Role Description:

This is a full-time on-site role for a Data Entry Executive located in Ahmedabad. The Data Entry Executive will be responsible for entering, updating, and maintaining data into various systems with a high level of accuracy and attention to detail. Daily tasks will include verifying data, identifying and correcting errors, and ensuring data security.

Mandate Skills and Responsibilities:

- Excellent typing abilities with good typing speed of above 30WPM

- Excellent time management and multitasking abilities.

- Proficiency in data capturing and office management software such as MS Office

- The ability to manage and process high volumes of data accurately.

- Keen eye for detail and the ability to concentrate for extended periods.

- Excellent verbal and written communication skills.

Job Specification:

- Location: Ahmedabad

- Work Shift: 8:00pm to 4:30am IST Tuesday to Saturday; Night Shift.

- Qualification: Bachelor's degree

- Employment Status: Full Time, Work From Office

Title: SAP BW Developer 

Start Date: ASAP 

Description:  

Experienced in BW Requirements gathering, customer interaction, detailed documentation of requirements, solutions and functional specifications 

• Experience in designing and building core modeling artifacts in SAP BW 7.5 on HANA, ADSOs, Composite Providers, Open ODS Views, LSA++ architecture  
• Experience in implementing SAP ABAP and SAP AMDP scripting in BW transformations 
• Experience in using CDS views for data extraction into BW and for real time reporting 
• Experience in using user exits, field exit and BADI’s implementations 
• Experience in HANA architecture/design and data modeling - creating Schemas, Packages, Stored Procedures, Analytical Views, Attribute Views, Calculation Views.  
• Experience building hybrid data modeling solutions  
• Knowledge on HANA 2.0 features 
• Knowledge on SAP modules SD, MM, FI, Supply Chain 
• Experience in extracting data from non-SAP data sources 
• Experience in performance tuning of high volume and complex transformation scenarios 
• Planning and organizational skills, including ability to engage with multiple development projects concurrently and working to tight deadlines. 

Responsibilities 

• Design and implement solutions for the SAP Business Warehouse on HANA including Design Documents, Data flows, Data models  
• Develop customer solutions using core modeling artifacts in SAP BW 7.5 on HANA, ADSOs, Composite Providers, Open ODS Views, including enhancing the existing DataSources, creating generic DataSources when required 
• Create data models to support real time reporting 
• Extract data from non-SAP data sources 
• Design and implement SAP HANA info models using Attribute Views, Analytic Views, Calculation Views Restricted and Calculated Measures, Input Parameters, Variables, Stored Procedures, CE Functions and SQL script. 
• Tuning jobs for high volume and complex transformation scenarios 
• Developing and executing advanced data profiling, data validation scenarios. 
• Adhere to BI/BW best practices and standards to maintain a stable Business Information environment 
• Monitor BW loads, communicate and troubleshoot issues with data integrity, data design, and functional and technical software issues 
• Perform routine program modifications, performance tuning, problem solving, debugging, and unit testing 
• Maintain BW structures and support for ETL processes for data feeding in and out of BW 
• Design data structures to optimize data load times and end-user data access response times 
• Design processes to minimize data quality risks and proactively identify potential data issues 
• Prepare project related documentation (functional design, technical design, test scripts) during the different stages of a project 
• Will be working on multiple development projects concurrently under tight deadlines. 

• 3 years Experience in Ruby on Rails
• Minimum 3 years in MongoDB / PostgreSQL
• Must be from Product based companies   

• Should have strong knowledge and hands-on with SQL, Java Selenium, and TestNG
• Good knowledge of the j-meter tool
• Hands-on with any of the defect management tools like Jira/Bugzilla
• Knowledge of Protractor, JavaScript, Soap UI is a plus
• Exposure to the usage of Testing Tools
• Hands-on JS/Scripting
• Knowledgeable in REST, XML/JSON, SOAP
• SQL Writing (Oracle DB)

Years of experience:

• 2+ years of actual QA experience comprising of both manual testing and creating automation frameworks.

Detailed Job Description:

• Experience in testing web-based applications.
• Experience in developing test cases and scenarios based on PRD/BRD/Use cases.
• Experience in testing Web Services
• Logging defects/bugs in the defect management tool
• Tracking the defects and retire them with appropriate test execution
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills

The 2018 Forbes Indonesia Choice Award winner and Galen Growth’s 2018 Most

Innovative HealthTech Startup in Asia. Ours is a secure health-tech platform with a mission to

simplifying access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application.

Key Job Responsibilities:

• He/She is a responsive team player who can proactively contribute for building technical

strategies for applications and systems by promoting an understanding of the technology and

business roadmap.

• He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
• Work very closely with various business stakeholders to drive the execution of multiple

business plans and technologies.

• Work closely with Product, Design, and Marketing to conceive features, plan projects, and

build roadmaps

• Prior experience with scalable Architecture managing team of minimum 5 engineers and

coaching, mentoring while maintaining a role with code development.

• Proven history of contributing to product strategy and shipping products with multi-functional

teams.

• Highly involved in recruitment while building team also leading app development for both

platforms

• Promote and support company policies, procedures, mission, values, and standards of ethics

and integrity.

Minimum Qualification:

• Total of 10+ years experience
• Experince in performance appraisal and people management.
• Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,

popular frameworks & libraries}, JVM, GC tuning, performance tuning)

• Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, REST

Express etc

• Worked on Relational data stores viz. MySQL, Oracle, or Postgres
• Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB, etc
• Worked on caching infra viz. Redis, Memcached, Aerospike, Riak, etc
• Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc

  Questions

  1. How many years of Techno-managerial experience do you have? 
  2. How many performance review cycles did you do?
  3. What is the size of the team that you've managed?