Job Description Creation and delivery of End to End solutions for customers addressing requirements through technical architecture in consideration of process design, ServiceNow Technical Best Practice and Standards Define, at an architectural and design level of detail, technical solutions aligned with client’s business problems and work on scoping complex service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems Hands-On development , Design details , Integrations ( REST/SOAP), Service now platform in-depth knowledge , Scoped Applications creations/managements, Modules like ITSM, ITOM, ITBM,SecOps,HR. Experience working on Glide, Ajax, client scripting, business rules, UI Policies etc .Web Technologies (XML, HTML, Angular, Bootstrap, JavaScript, Web Services, etc.) and working in a SaaS environment Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies Knowledge and experience in the following ServiceNow product areas is mandatory: Incident, Change, Config/CMDB, Service Catalog/Request FF/Workflow, Services Portal, Domain separation and multi-language
Certifications : ServiceNow System Administrator Certification Exam (CSA) – (Required) : System Administration Advanced and ServiceNow Fundamentals ServiceNow Certified Application Developer Exam (CAD) – (Preferred) Application Development Fundamentals Domain Separation Implementation Platform Implementation Scripting in ServiceNow Fundamentals Service Portal Advanced Service Portal Fundamentals ITSM Exam (CIS-ITSM) – (Required) ITSM Fundamental ITSM Implementation
Job to be performed (Expectation Setting) 1. Customer facing role. From Requirement gathering, High level solution creation, effort estimation, Implementation, Integration and unit testing, support and drive UAT, Deployment and Go-Live support. 2. Customers point of contact for all Automation or ServiceNow requirements. 3. Ensure technical deliverables to our customers are complete, consistent, high quality, and on time, and deliver valued outcomes. 4. Demonstrate interpersonal skills, customer-centric attitude, ability to deal with cultural diversity, proven team player and team builder, Is committed to driving customer value realization while ensuring all actions contribute towards a positive experience for the customer.
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About MNC IT company in Pune
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Job responsibilities:
- Partner closely with Product Design, Engineering, and Product Management to understand requirements and deliver product features and roadmap as envisioned by stakeholders.
- Own end-to-end user journey and all aspects of design execution from ideation, to prototyping, to user acceptance testing of product design tasks assigned.
- Conduct user interviews, user testing sessions, card sorting, and affinity mapping, conduct both qualitative and quantitative tests, and analyze the data.
- Design high-impact, functional responsive interfaces for web and mobile
- Collaborate with other designers and participate in our design critique process, to receive and provide feedback on design work
Skills you bring to the table:
- Experience in designing SaaS products with large customer bases
- Deep expertise using Figma/Xd/Sketch, and familiarity with design systems
- Knowledge of Carbon - IBM's Design system or experience building a design system from scratch is a plus.
- Fundamental understanding of the end-to-end iterative UX design process — research, ideation, information architecture, prototyping, validation, and refining solutions into pixel-perfect deliverables.
- Ability to articulate design decisions throughout the user-centered design process.
- Ability to update and engage with stakeholders like product managers and engineers.
- Relevant fundamental knowledge of front-end technologies to collaborate with UI engineering teams will be an advantage.
If you are interested in working for a fast-growing SaaS company operating in an exciting new space, this one is for you!
Experience 1+ yrs of experience in SaaS sales
Salary upto 12 lpa
Notice period asap
Location powai Mumbai (wfh)
Intuitive Cloud is #hiring for Cloud Network Security Specialist.
looking for Immediate Joiner
Open to work on EST Time (6 pm to 3 am IST)
100 % Remote Opportunity
Location: India
- 8+ years of Strong Enterprise networking with Routing/Switching configuration/diagnostic experience in Global Network infrastructure design delivery of WAN, LAN, Firewall, and F5.
- Experience with Cisco hardware and OS : Catalyst switches, ISR/ASR routers, ASA
- Strong practical experience with Palo Alto firewalls is a MUST (VM series, CN series and other DC models)
- Strong understanding of the following Network protocols: BGP, IPsec and IPsec VTI VPN
- Experience and in-depth understanding of TCP/IP packets with ability to analyse captured packets for deep troubleshooting.
- Work closely with the Network architecture, security and application teams to rollout new designs and perform activities for supporting cloud application migration projects.
- Leverage his/her prior experience with Azure and AWS to implement global connectivity Secure solutions.
- Security Architecture: Build Cloud Network Architecture to support Encryption of Data at rest and transit
- Other services such as Guardrail, GuardDuty, AWS shield, CloudFront, AWS Control Tower, Inspector
JOB DESCRIPTION
- Lead of IT team must guide & manage dev-ops, cloud system administrators, desktop support analysts and also assist in procure & manage assets.
- Design and develop a scalable IT infrastructure that benefits the organization.
- Take part in IT strategic planning activities that reflect the future vision of the organization.
- Introduce cost-effective best practices related to the needs of the business needs of the organization.
- Research and recommend solutions that circumvent potential technical issues.
- Provide high levels of customer service as it pertains to enterprise infrastructure.
- Review and document key performance metrics and indicators to ensure high performance of IT service delivery systems.
- Take charge of available client databases, networks, storage, servers, directories, and other technology services.
- Collaborate with the network engineer to design infrastructure improvements and changes and to troubleshoot any issues that arise.
- Plan, design, and manage infrastructure technologies that can support complex and heterogeneous corporate data and voice infrastructure.
- Execute, test and roll out innovative solutions to keep up with the growing competition technologies that can support complex and heterogeneous corporate data and voice infrastructure.
- Create and document proper installation and configuration procedures.
- Assist in handling software distributions and software updates and patches.
- Oversee deployment of systems and network integration in association with partner clients, business partners, suppliers and subsidiaries.
- Create, update, and manage IT policies.
- Manage, & drive assigned vendors. Perform cost benefit analysis and provide recommendations to management
KEY Proficiencies
* Bachelor’s or Master’s degree in computer science, information technology, electronics, telecommunications or any related field.
* Minimum 10 years of experience in the above mentioned fields.
Work Experience: 1-3 years
Work Location: Currently Remote – (WFH)
(Post re-opening of offices from any office location across Gurgaon /
Noida / Bangalore)
Requirements:
Key Responsibilities:
• Demonstrated proficiency with at least one development tool /
technology.
• Experience with web application design and analysis, design patterns, and
object-oriented design
• Experience in multiple web technologies including: XML, HTML, CSS, AJAX
/ JavaScript, Web Services/SOAP, SQL
• Experience with one or more Java concepts and patterns including:
Java/J2EE, JSP, Spring, Sling, JMS, JUnit, AOP, MVC, Eclipse
• Working knowledge of multiple web and application tier technologies:
Tomcat, WebSphere, WebLogic, Apache Http, Spring tcServer, Solr, opensource packages
• Experience with multiple source control systems: CVS, SVN, Git
• Experience in a consulting environment with demonstrated track record of
continuing responsibilities, creativity and innovation
Minimum Requirements:
• Minimum of 3 years of hands-on software development experience.
• Minimum of 2years of full life cycle implementation experience using various SDLC methodologies.
• Minimum of 1year of developing eCommerce applications, specifically Salesforce Commerce Cloud B2C.
• Bachelor's degree or equivalent (minimum 12 years) work experience.
Professional Attributes:
• Produce quality, on-budget, and on-schedule solutions on projects.
• Technically sound Understanding of platform-specific architecture
• Proficient in effectively documenting complex functionality in code and
documentation
• Conduct development on the SFCC platform using a multi-site SFRA
architecture.
• Plan, design, build, and review content-managed, usable, and accessible,
Interested candidates can share updated CVs9sss717757sr
We're a network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth. We enable our clients to accelerate their Cloud Offering and Capitalize on Cloud. We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices. We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.
We are looking for a friendly, hands on technical, and dependable computer professional to provide the highest level of customer support and improve customer satisfaction that helps build brand loyalty for our udoo platform.
This person MUST have:
- Minimum of 2 year's experience in a similar role.
- Experience in Configure and install various network devices and services (routers, switches, firewalls, VPN, servers)
- Perform network maintenance and system upgrades
- Must be good in Linux platform and basic hardware.
- Provide Level-1/2 support and troubleshooting to resolve issues.
- Work on ticket portal for ongoing customer queries.
- Ability to work effectively in a team environment pleasant, professional, and courteous personality skills
- Good verbal and written communication skills providing call support to Internal and External End Users.
- Handle customer calls/emails regarding technical issues for end users.
- Strong communication skills
- Attention to detail.
- Linux, drafting for email and tickets, basic understanding of vmware is important.
Experience:
- Min 3 year experience
Location:
- Ahmedabad
Timings:
- 40 hours a week with a rotational shift every month.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
Blume Global (HQ California, www.blumeglobal.com) is a disrupter in the supply chain software market and has built the next generation cloud first Digital Supply Chain Platform for fortune 500 companies. Blume Global uses its 25+ years of data insights and global network to help enterprises be more agile, improve service delivery and reduce cost removing significant wastage from their operations.
Role Summary:
As an experienced Analyst, you will:
Primarily making our customers think you are magical by resolving complex problems through your technical and product expertise. When
you learn more about our product suite, you will be able to extend your depth of knowledge on the products you support, as well as
expand to new technology stacks and supply chain domain knowledge. To hone your technical prowess, dig deep into database, data files,
logs, and traces to find the source of any problem. Finally, you will be someone our customers trust. They will depend on you to provide
timely and accurate information to their application issues.
Responsibilities:
• Prior experience of working in Application/Production support environment.
• MySQL knowledge and SQL querying abilities are needed. Skills in Python scripting would be advantageous.
• Troubleshooting and developing new solutions that solve the root cause of customer problems in tickets elevated from our L1 support team. Work Independently in the team.
• Problem Management (identifying recurring incidents, notify L3 for permeant fixes)
• Along with Customer Success Manager, participate in Weekly & Monthly reviews with the customers.
• Writing step-by-step processes, technical solutions, and ticket updates to customers using clear and concise English.
• Study ticket patterns and suggest improvement. Identify areas that can be automated.
• Experience in Application support ticketing tool such as ServiceNow & Jira
• Thorough understanding of SLA Management & Operational reporting.
• Provide value to the Customer in line to Quality, Process Improvements & Other customer centric initiatives.
• ITIL V3 Foundation Certified and through in-Service management processes, Event Management, Incident, Problem Management & Change Management.
Experience: 4+ yrs
Salary: Not Disclosed
Location: Hyderabad
Responsibilities:
- Analyze, design and support implementation of business specific Pega solutions and/or framework
- Responsible for implementing technical solutions on Pega 8.x
- Ability to create reusable components that can be leveraged across the enterprise for providing top-notch user experience
- Ability to translate complex business requirement into functional technical requirements using Pega Systems Smart BPM methodology and DCO tools
- Good hands on implementing PEGA integration services using REST, SOAP, Email etc. Good understanding of PEGA case management features
- Design and implement product features in collaboration with business and IT stakeholders
- Design reusable components, frameworks and libraries
- Ability to interact with business analysts and business team members to refine requirements, Use Cases
- Perform all phases of software engineering including requirements analysis, application design, code development and testing
- Work very closely with architecture groups and drive solutions
- Participate in an Agile / Scrum methodology to deliver high-quality software releases
- Design and develop innovative solutions to meet the needs of the business
- Review code and provide feedback relative to best practices and improving performance
- Troubleshoot production support issues post-deployment and come up with solutions as required
- Mentor and guide other software/Pega engineers within the team
- Experience with troubleshooting Production log files and performance issues
- Responsible for unit testing more complex individual and team deliverables based on established test plans
- Responsible for ensuring an efficient integration of programming deliverables timely builds and overall code quality
- Contributes to the delivery of new applications and to the maintenance and enhancement of existing applications with shared responsibility for the technical issues
Experience and Qualifications:
- Bachelor’s Degree in computer science, or Information Systems or Engineering is required, else in lieu, a demonstrated equivalence in work experience is mandatory.
- Pega Systems Certified Senior System Architect (CSSA)
- 5+ Years of Experience on Pega PRPC (8.x/7.x versions) and Frame worked Case Management
- In-Depth knowledge of Pega Upgrades, Integration, Performance Management and all Pega relevant Tools
- Ability to negotiate and allocate resources appropriately for development and implementation
- Excellent written, communication and presentation skills
Experience & Background
- B-Tech/BCA/MCA
- 0-2 years of IT industry experience.
- Minimum 1 year of implementation/customization experience on ServiceNow
- ITIL/ServiceNow
certifications will be an added advantage. - Exposure on Service Now integration protocols with other application/systems
- Excellent attention to details, ability to multitask, and effective time management skills
- Knowledge of web based development languages; specifically JavaScript, Ajax
- Exposure of ITSM Framework and ITIL
- Good Communication Skills