ServiceNow Developer - CSM Module

Job Description:

1) Self-motivated,

2) Good Communication and presentation skills required 

3) He/She has to explore the Nagpur Market.

4) Good local Contacts are required.

5) Ready to fieldwork as per the requirement.

6) Identifying students from colleges and coaching centres for Promoting 9 IBS Campuses.

7) Conducting various BTL activities to reach Management Aspirants

8) Referrals from existing aspirants.

9) Tap existing and new colleges to achieve the targets.

10) Re-enforce and maintain good relations with existing and prospective clients in order to solicit new business for the branch.

11) We are looking for a candidate who is ready to join Immediately.

A LITTLE BIT ABOUT THE ROLE:

We're looking for an experienced Senior Backend Developer who loves solving complex problems and building efficient server-side systems. You should be good at breaking down big problems into smaller, manageable parts and designing scalable backend solutions. At Fountane, we use Agile with scrum, and you'll help us improve this process. You'll work with product owners, designers, testers, and operations teams to build effective backend architecture and APIs.

WHAT YOU WILL BE DOING:

• Build high-quality backend services and APIs that are modular, reusable, and scalable.
• Take responsibility for the complete backend development and deployment of projects for our portfolio companies.
• Create database schemas, API designs, and documentation to clarify requirements and solutions.
• Write clean, well-tested server-side code following best practices.
• Develop technical specifications and assess if backend solutions are practical to implement.
• Design and optimize database models and query performance.
• Set up testing plans and quality checks to ensure reliable backend systems.
• Write and maintain clear documentation for all APIs and backend functionality.
• Fix bugs and improve existing backend systems for better performance.
• Handle server deployments and use feedback to make improvements.
• Follow project plans and industry standards for backend development.

WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE:

• Strong experience with Node.js and backend JavaScript frameworks like Express, NestJS, or Koa.
• Solid knowledge of database systems like MongoDB, and query optimization techniques.
• Experience with RESTful API design and GraphQL implementation.
• Experience working in Agile teams and collaborating effectively with others.
• Solid understanding of object-oriented programming principles and backend design patterns.
• Deep knowledge of server-side JavaScript and asynchronous programming models.
• Experience with cloud platforms like AWS (preferred) or Google Cloud Platform for backend deployment.
• Familiarity with our backend tech stack: Node.js, Express, Postgres, MongoDB, Hasura, GraphQL, AWS, and Google Cloud Platform.

SOFT SKILLS:

• Collaboration - Ability to work in teams across the world
• Adaptability - situations are unexpected and need to be quick to adapt
• Open-mindedness - Expect to see things outside the ordinary

LIFE AT FOUNTANE:

• Fountane offers an environment where all members are supported, challenged, recognized & given opportunities to grow to their fullest potential.
• Competitive pay
• Health insurance for spouses, kids, and parents.
• PF/ESI or equivalent
• Individual/team bonuses
• Employee stock ownership plan
• Fun/challenging variety of projects/industries
• Flexible workplace policy - remote/physical
• Flat organization - no micromanagement
• Individual contribution - set your deadlines
• Above all - culture that helps you grow exponentially!
• Qualifications - No bachelor's degree required. Good communication skills are a must!

A LITTLE BIT ABOUT THE COMPANY:

Established in 2017, Fountane Inc is a Ventures Lab incubating and investing in new competitive technology businesses from scratch. Thus far, we’ve created half a dozen multi-million valuation companies in the US and a handful of sister ventures for large corporations, including Target, US Ventures, and Imprint Engine.

We’re a team of 120+ strong from around the world that are radically open-minded and believes in excellence, respecting one another, and pushing our boundaries to the furthest it's ever been.

About Company:

• Role Overview

• Senior Engineer with a strong background and experience in cloud related technologies and architectures. Can design target cloud architectures to transform existing architectures together with the in-house team. Can actively hands-on configure and build cloud architectures and guide others.

• Key Knowledge

• 3-5+ years of experience in AWS/GCP or Azure technologies
• Is likely certified on one or more of the major cloud platforms
• Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
• Ability to guide and lead internal agile teams on cloud technology
• Background from the financial services industry or similar critical operational experience

The role of a Personal Loan Risk Head is to own, manage and communicate risk policies and processes. He/She shall provide hands-on development of risk models involving market, credit and operational risk, assure controls are operating effectively, and provide research and analytical support. Prospective candidates must have excellent quantitative and analytical skills, along with the ability to apply those skills across a variety of business processes.

Key Expectations

• Designing and implementing an overall risk management process for the Personal Loan portfolio, which includes an analysis of the financial impact on the company when risks occur
• Performing a risk assessment: Analyzing current risks and identifying potential risks that are affecting the company
• Own the portfolio risk metrics - Loss forecasting, Stress testing, Credit Risk, Liquidity risk, Collections performance & strategy & overall ROA by segment.
• Monitor portfolio risk from granular dimensions and constantly implement strategies to maintain risk metrics within specific ranges.
• Monitor various operational metrics and develop alerting mechanisms to maintain process efficiency
• Designing and implementing strategies for Underwriting, Account Management, Portfolio Monitoring and Collections
• Develop risk based credit policies and pricing grids to maximize approvals within specific segments of risk
• Work with data science team which will develop algorithms and scorecards and drive decision models across various business segments.
• Partner with Engineering team to implement policies and scorecards.
• Supervise creation of time-sensitive analytics, visualisations, and complicated, high-visibility reports for Risk and Business management to use in portfolio monitoring and strategic decision-making.

Competencies -

• Have strong business understanding of the retail lending business in India and understanding of the regulatory landscape
• Should have hands-on experience working as data analyst or data scientist or statistical modeler in retail space, preferably in financial services or ecommerce.
• Strong experience in establishing and managing high-performing teams with a collaborative leadership approach.
• Outstanding communication skills, both verbal and written          

Kwanzoo is a B2B SaaS company that provides an Account-based Go-to-Market (GTM) platform and solutions to mid-to-large, global, B2B enterprises and high growth B2B SaaS startups. Some of our customers include large enterprises and mid-market companies such as Avalara, HCL, and Treasure Data, B2B SaaS Unicorns such as Blend and Highradius, and high growth B2B SaaS Startups including LevelOps, Solvvy, Unravel Data and Contrast Security.

We are looking for dynamic Inside Sales / Sales Development Representative(s) to contribute to our growth. These team members will play a critical role in expanding our presence across global markets, including the United States,UK, EU and APAC regions, by converting prospects into Qualified Sales opportunities.

The role is ideal for someone who has a knack for Sales, and wants to build a career in B2B enterprise software sales. We would ideally like to see some experience working with a B2B sales team, and demonstrated prospecting and organizational skills, with a sense of key metrics for success as an SDR.

This is an incredible opportunity for someone who is passionate about technology, has sold marketing and sales solutions, and can creatively consult with clients to convince them of the value we provide.

Qualifications/What we are looking for….

• 2+  years of inside sales/ IT experience in prospecting / calling in the International Market (US/Europe/Australia) is preferred. 
• Bright entry-level candidates with less work experience will also be considered, provided they meet other qualifications listed below.
• Must be a Graduate (bachelor’s degree) with no gap year
• Experience in using Microsoft tools(doc, excel, ppt etc.)
• Highly ambitious, energetic and organized in their work
• Strong spoken and written English language communication skills
• Spoken English easy to understand for overseas prospects (USA/Europe)
• Should be comfortable working across different time zones
• Self-starter, with ability to work with new tools and technologies
• Experience with Salesforce CRM (SFDC) a plus
• Experience in IT - Inside Sales is a plus

Academic Qualification: Any graduation with Bachelor’s degree
                                       (Completed on or before June 2020)

Duties and Responsibilities

• Day-to-day sales activity management using Salesforce CRM (SFDC)
• Understand Kwanzoo offerings clearly in order to effectively communicate with prospects
• Validate and manage assigned Target Accounts on CRM
• Follow-up on incoming leads through form fills or hot leads from marketing email engagement to qualify prospects 
• Proactive outreach to prospects via outbound emails and phone calls
• Implement effective multi-touch sales cadences of email/call/social outreach
• Create personalized emails to engage target accounts
• Utilize social selling techniques to expand the network and open up new opportunities
• Provide exceptional customer service to inbound inquiries
• Work closely with Sales Manager and drive engagement with individual buyers and buying groups at key Accounts
• Strive to meet or exceed prospecting goals on daily, weekly, monthly and quarterly basis
• Meet and exceed Quarterly revenue targets Weekly/Monthly/Quarterly reports and review
• Detailed documentation within SFDC

Note: Your work schedule will be a blend of daytime and late evening hours IST. You are expected to perform account research work during daytime hours IST, and outbound calling in the late evening hours IST to reach prospects in USA across time zones (Pacific, Central, Eastern) and other global geos

Location of Role : Remote work / work from anywhere in India for now