ServiceNow Developer - CSM Module

Job Description: Assistant Administrator

Job Summary

We are looking for a detail-oriented and organized Assistant Administrator to join our team. You will provide high-level administrative support, manage daily office operations, and assist the senior management team. Advanced proficiency in office technology is a mandatory requirement for this role.

Key Responsibilities

• Administrative Support: Manage executive calendars, schedule meetings, and coordinate travel arrangements.
• Documentation: Prepare, edit, and format reports, presentations, and official correspondence.
• Office Operations: Oversee office supplies inventory, coordinate with vendors, and ensure the workspace remains organized.
• Communication: Act as a point of contact for internal/external stakeholders via email and professional communication platforms.
• Data Management: Maintain and update digital filing systems, ensuring data privacy and efficient retrieval.

Mandatory Computer Skills & Qualifications

Candidates must demonstrate expert-level proficiency in the following areas to be considered:

• Advanced Microsoft Office Suite: Mastery of Excel (vlookup, pivot tables, formulas), Word (advanced formatting), and PowerPoint.
• Google Workspace: Full proficiency in Gmail, Drive, Docs, Sheets, and Calendar.
• Digital Communication: Experience with professional tools such as Slack, Microsoft Teams, or Zoom.
• Fast & Accurate Typing: Minimum typing speed of 50+ WPM with high accuracy.
• File Management: Strong understanding of cloud storage (Dropbox, OneDrive) and digital organizational structures.
• Troubleshooting: Ability to handle basic office tech issues (printer setup, software updates, connectivity).

General Requirements

• Experience: 1–3 years in an administrative or clerical role.
• Organization: Excellent time-management skills and the ability to prioritize tasks.
• Professionalism: High level of discretion and confidentiality.

• An Engineering/Master’s Degree from a reputed institute
• 5+ year of experience in the B2B/SaaS/Enterprise domain. Great to have someone from the “Conversational AI” space
• Ability to engage and influence key stakeholders in accounts; Effective in performing technical/functional activities required during pre-sales stage
• Experience in Solution/Concept selling (CRM/ ERP/ Enterprise/ Contact Centers/ SaaS/ CPaaS Solutions) is a must
• Should be comfortable in understanding and explaining technology and solutions with a consultative approach
• Should have the ability to work independently and as part of a team
• Strong problem-solving and decision-making skills
• Strong problem-solving and decision-making skills
• Candidates from Edtech/HR Tech companies will not be considered
• Candidates with more than 2 job changes in the last 3 years will not be considered

Job Overview:

We are seeking a dynamic and results-driven Software Sales Executive to join our growing sales team. The ideal candidate will be responsible for generating new business opportunities, managing client relationships, and driving the sales of our software products. If you have a passion for technology and sales, and you're motivated to achieve targets, we’d love to have you on board!

Key Responsibilities:

• Lead Generation & Prospecting: Identify and approach potential clients to generate leads through various channels such as cold calls, emails, networking, and referrals.
• Product Demonstrations: Conduct product demos and presentations to prospective clients, showcasing the features and benefits of our software solutions.
• Sales Cycle Management: Handle the entire sales cycle from initial contact, qualification, and proposal to negotiation and closing.
• Client Relationship Management: Develop and maintain strong, long-lasting client relationships to foster repeat business and referrals.
• Market Research: Keep up-to-date with industry trends, competitor products, and market demands to effectively position our software solutions.
• Sales Reporting: Track sales progress, update CRM tools, and report on sales performance and forecasts.
• Customer Support: Collaborate with customer support teams to ensure smooth onboarding and post-sales service for clients.

Key Requirements:

• Experience: 2+ years of proven sales experience in the Software or IT industry.
• Knowledge: Strong understanding of CRM systems, software sales processes, and SaaS (Software as a Service) models.
• Skills:
• Excellent communication, presentation, and negotiation skills.
• Ability to understand customer needs and tailor software solutions to meet those needs.
• Self-motivated with a strong drive to achieve sales targets.
• Ability to work both independently and as part of a team.
• Education: Bachelor's degree in Business, Marketing, Computer Science, or a related field

Requirements

• 2.5+ years of experience in React JS and Redux
• Expert in React.j, ideally using TypeScript language extensions
• Good understanding of JavaScript Design Patterns
• Good experience writing front-end test cases
• HTML5, CSS3 and Responsive web design are mandatory
• Exposure to Scrum methodology and XP technical practices such as unit testing, pair programming, test-driven development, continuous integration or continuous delivery
• Self-motivated, fast learner, detail-oriented, team player and a sense of humour
• Should have experience with Payment(US) Integrations
• Should have experience with Ecommerce/ERP Connectors

Please note this will be a night shift job.

We seek an ambitious and energetic Business Development Manager to help us expand our clientele. You will be at the front of the company and be dedicated to creating and applying an effective sales strategy. Your goal will be to drive sustainable financial growth by boosting sales and forging strong relationships with clients.

Job Description:

1. To connect with qualified leads from SDRs and your contribution.

2. To establish trust and comfort with the prospect.

3. To understand the requirement of a prospect and to frame that requirement into specifics.

4. Work with BA to document and break the requirement into modules and features.

5. Work with the tech team to gather solution approach and estimation.

6. To consult the prospect on the solution approach.

7. To work with BA to prepare proposal and scope document.

8. To work on contract documents and initiate projects.

9. Develop a growth strategy focused both on new business generation and customer satisfaction

10. Conduct research to identify new markets and customer needs

11. Promote the company’s products/services, addressing or predicting clients’ objectives

12. Keep records of sales, revenue, invoices, etc.

13. Provide trustworthy feedback and after-sales support

14. Build long-term relationships with new and existing customers

Desired Candidate Profile

1. Should have a keen interest in IT products and services.

2. Should understand the IT industry and current trends and practices.

3. Should be a thought leader to provide informed and useful suggestions to prospects.

4. Should be able to comprehend a vague requirement and frame it into a quantified requirement.

5. Should have very good negotiation skills to negotiate not only on price but also on ideas, suggestions, and rebuttals.

6. Should have excellent communication skills.

7. Should have good general knowledge to connect with prospects and establish connections.

8. Should be highly driven by targets.

We are looking for a “Street Smart” Media sales executive 

• Understand KreedOn’s advertising opportunities to build relevant brand solutions for our advertisers and deliver the highest level of sales.
• Reaching out to and building relationship with all the major Digital Ad Agencies & Ad- Networks
• Prospect, penetrate and create new relationships with clients and advertising agencies.
• Will be responsible to map clients and generate business for all properties that can be monetized on KreedOn platform.
• Understand the value of KreedOn's products and pricing as well as competitive offerings and articulate KreedOn’s benefits in a manner meaningful to the customer.
• Job would require researching Relevant customers, Cold calling them for meetings, understanding their goals, propose solutions and close sales
• Should be proficient in creating sales pipelines, manage and lead everything from lead generation to client servicing.
• Should be proficient in verbal and written communication which includes creating formal sales presentations, writing high-conversion emails and other communication tasks.
• Should have deep understanding of display sales models, web-based native content sales, Brand Solutions sales and digital product sales including SaaS solutions.
• Should have deep understanding of the advertising ecosystem and should be well networked with various digital advertising agencies, Brand managers and key planners PAN India.
• Work closely with the editorial, marketing and technology team of KreedOn to build brand solutions.
• The candidate will closely work with the core team to develop the market but will be expected to manage the planning and development of existing accounts and nurturing new accounts and closing sales opportunities independently.
• Should be familiar with CRM tools like hubspot . All the sales need to be managed through company CRM.
• High work ethics , Remote work ready and deliver results working remotely

Expected Qualities :

• 3 years of minimum experience in Brand solutioning and Digital Media Sales (Digital Content Sales/Banner Ads/Sponsorships and other digital product) with an excellent track record.
• Established network and contacts with Digital Ad Agencies , Sports Industry
• Go-getter attitude with an inclusive mind and positive outlook
• Committed, self motivated, goal oriented & focused on delivering results
• Good interpersonal skills and an awesome team player.
• Should be able to craft and execute a vision with creativity and style.
• Self-starter who is comfortable with both taking initiative and working in collaboration.