Title: ServiceNow Development / Architect(CSM)
Exp: 3 - 10 years
Location: Any InfoBeans' location - Pune / Indore / Vadodara / Chennai
- 3-10 years of IT experience
- ServiceNow System Administration Certified is mandatory
- ITIL Foundation Certification would be a plus or can do before joining
- Implementation Specialist would be a plus
- Should possess good communication skills
- CSM - Customer Service Management module exp (Mandatory)
- ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
- Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
- Nice to have any one of below:
- ITOM - CMDB, Discovery, Service Mapping
- ITBM - Project Portfolio Management, Release Management, Agile
- HRSD (HR Service Delivery) and Finance
- GRC - Governance, Risk and Compliance
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Experience : 4 + years
Location : Bangalore
CTC : Based on current CTC & Experience
Notice Period : Immediate to 30 days
Required skills : Core MVC, oops, Data structures & Algorithms
Regards
sunitha.
Experience: more than 2 years
Job Location: Pune
Key aspects of this role:
• Maintain, update, and enhance ITSM environment including Incident, Request,
Problem, Change and Knowledge Management, Service Catalog, Service Portals,
SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products
outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and
troubleshooting of the ServiceNow platform.
Monitor health, usage, and overall compliance of ServiceNow and its applications.
To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and
configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow
Platform technology and tools.
• Understanding of and experience working with IT Service Management processes
(Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy
improvements, and update Manage and administer lists, filters, forms, platform
interfaces (to other data sources) and the data within tables, import sets and the
CMDB.
• Preferably certified in ServiceNow
business and IT stakeholders.
You will be required to manage and prioritize a backlog of work and coordinate with modernization engineers to develop modern replacements for our older systems built on outdated/sunset technologies.
Ideally, you will have about 7-12 yrs exp in Software engineering & 4+ years of product management experience.
• Proficiency with software architecture, methodology, governance, and roll-out/implementation process.
• 5+ years of modern software development experience with the following technologies:
o Java
o Spring Boot
o Linux
o React.js
o GCP
• 2+ years of legacy software development experience with the following technologies:
o COBOL/JCL
o CICS
o DB2
o PowerBuilder
o Perl
o C/C++
• Very strong systems analysis, consulting skills, and intellectual curiosity
• Leadership across international borders
• Project management – estimating, planning, controlling, and execution.
Role- Software Development Engineer-2
As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.
Top Skills
You write high quality, maintainable, and robust code, often in Java or C++ or C#
You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
Roles & Responsibilities
You solve problems at their root, stepping back to understand the broader context.
You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
You recognize and use design patterns to solve business problems.
You understand how operating systems work, perform and scale.
You continually align your work with Amazon’s business objectives and seek to deliver business value.
You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
You communicate clearly with your team and with other groups and listen effectively.
Skills & Experience
Bachelors or Masters in Computer Science or relevant technical field.
Experience in software development and full product life-cycle.
Excellent programming skills in any object-oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
Proficiency in SQL and data modeling.
REVOS is a smart micro-mobility platform that works with enterprises across the automotive shared mobility value chain to enable and accelerate their smart vehicle journeys. Founded in 2017, it aims to empower all 2 and 3 wheeler vehicles through AI-integrated IoT solutions that will make them smart, safe, connected. We are backed by investors like USV and Prime Venture.
Duties and Responsibilities :
- Automating various tasks in cloud operations, deployment, monitoring, and performance optimization for big data stack.
- Build, release, and configuration management of production systems.
- System troubleshooting and problem-solving across platform and application domains.
- Suggesting architecture improvements, recommending process improvements.
- Evaluate new technology options and vendor products.
- Function well in a fast-paced, rapidly-changing environment
- Communicate effectively with people at all levels of the organization
Qualifications and Required Skills:
- Overall 3+ years of experience in various software engineering roles.
- 3+ years of experience in building applications and tools in any tech stack, preferably deployed on cloud
- Recent 3 years’ experience must be on Serverless/cloud-native development in AWS (preferred)/Azure
- Expertise in any of the programming languages – (NodeJS or Python preferable)
- Must have hands-on experience in using AWS/Azure - SDK/APIs.
- Must have experience in deploying, releasing, and managing production systems
- MCA or a degree in engineering in Computer Science, IT, or Electronics stream
Candidate should be willing provide technical leadership and mentoring to a small team of highly talented and motivated engineers to deliver these solutions with highest quality.
Ideal candidate is full stack developer, understands familiar with each layer with ability to set the UI strategy for the product and execute the roadmap, build teams.
Primary Responsibilities
- Architect, Design, implement, and deploy solutions that are reliable and perform at scale in multi-tenant environment.
- Collaborate with UX design group and convert the design to actual UI components and pages to delight users of our cloud platform
- Evaluate technology and make choice based on performance, scalability, security and future expansion.
- Work with different stakeholders within and outside the team in a highly collaborative environment.
- Working with rapid and innovative development methodologies like: Kanban, Continuous Integration and Daily deployments
- Engage with Product Management and Business to create Product roadmap, own technical backlog and roadmap for technology supremacy.
- Continually learn about new technologies, generate new ideas and improve the use of technology in the product.
- Driving various organization wide activities like Hackathon, Ideathon, brown bag sessions and technical blogs
ESSENTIAL SKILLS:
- Strong experience in Information Architecture and UI Design experience in delivering concepts, wire frames, prototypes, and compelling visual experiences.
- Possess the knowledge of the Graphic Design, Usability and ability to apply strategic thinking to deliver exceptional end to end user experience
- Expert understanding of strong Standards Based HTML Development as also strong JavaScript and JS libraries / UI Frameworks like Prototype.js, DHTMLX, ExtJS, JQuery (one Framework at the least is a must)
- Strong experience in Vue.JS/Backbone.JS or similar.
- Strong in CSS and AJAX / XML / XSLT / DOM / JSON
- Should have fundamental understanding of JavaScript - OOPs
- Understand Cross Browser issues and client side cookie
- Would expect the successful candidate to be highly proficient in Web Standards including W3C and WCAG
- Possess strong and relevant exposure to Web Accessibility/ Usability
- Would require to be intimately familiar with defining UI Specifications / Guidelines
- Would be essential to possess knowledge of web-based technologies and their impact on the feasibility of design solutions, including the capabilities and limitations of Web Technologies
- Experience in the Retail Domain or working on building Analytical Tools would be a plus
- Very good written and verbal communication skills
- Experience working with Agile development environments
We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills -
- Fluent communication skills in English and Hindi
- Proven customer support experience of 1-3 years
- Engaging with customers and earning their trust
- Building sustainable relationships with customers
- Patient, empathetic, self-motivated
- Experience with CRM and tool handling
- Bachelor's degree, preferably in Computer/IT Engineering
- Prior experience in Ed-tech platform is mandatory
Following are the day-to-day roles and responsibilities -
- Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
- Taking inbound calls from customers to resolve any queries or complaints
- Accurately explaining all details of courses offered to parents and students
- Ensuring a smooth journey for customers, from registering to completing a demo session
- Ensuring maximum customer satisfaction
- Having inside-out knowledge of our product and course offerings
- Explaining technical subjects to customers with a non-technical background
Ideal candidate should be able to guide multiple projects at once in a dynamic and expeditious environment. You will be responsible for developing a world-class product with clean, well-documented code and at the same time ensuring high performance & scalability using proper design principles. You will be responsible for writing server-side web application logic as well as for the integration of the front-end part. Needless to mention you have demonstrated ability towards urgency, ownership, sharing success and competent enough to excel prevailing engineering velocity at Cogoport.
You should be a modern thinker and believer of manager and hierarchy free organisation like Cogoport. The ideal candidate would be assessed basis the defined role fitment. Critical is that you are curious and learner to be able to seek out and evaluate new ideas and bringing them back into the organisation. If you have outstanding programming skills and a great passion for developing beautiful, innovative applications, then let's get in touch!
1. Problem Solving: You should have the rigour and discipline to approach most of the problems and ensure the delivery of quality work ahead of timelines. You are able to look at a problem, define and brainstorm ways to achieve an optimal solution and pick the best engineering approach to bring the software productivity.
2. Architectural Design: You should have in-depth knowledge to design highly scalable architecture. You have strong experience in building products ensuring scalability in tech architecture & design implementation.
3. Database: Should have strong expertise in the database to manipulate data in the software system to minimize data redundancy and maximize the speed of retrieval. Knowledge of MongoDB, MySql, PostgreSQL database is preferred.
4. Algorithm Skills: You should be adept in all algorithm aspects to define an efficient way of solving the problem. You will solve complex problems with algorithms embedded in logical thinking and creating the most efficient and optimum code.
5. Code Quality: Enhancing the code quality by structuring the code & making sure that all the guidelines are followed to ensure enhancing code efficiency & reduction of code failure & bug rectification.
6. Product Inclination: A Software Engineer not only gets involved in coding but should equally understand the product/feature to think & cover all the possible business edge cases coming on the way.