ServiceNow Developer - CSM Module

• Budget: Management of budget for Hardware Asset Management tools, services and staffing (permanent and temporary)
• Talent management: Permanent, contract, temporary and graduate trainees
• Matrix management: Management of staff with Hardware Asset Management responsibility in other business units
• Lead third-party Hardware Asset Management resources: Supervisory responsibility for third-party resources supporting Hardware Asset Management activity
• Financial: Oversight of spending on technology asset support, which includes hardware, software, cloud services, support, maintenance and hardware disposal
• Environment: Endpoints and edge devices, software and service asset vendors, on-premises data center assets, and cloud services
• Other: Liability management and remediation tracking

The IT asset manager will:

• Ensure that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to technology asset life cycles and related processes.
• Promote and advocate the value of Hardware Asset Management to various leaders. This includes developing and promoting effective Hardware Asset Management strategies, policy, approaches and practices across the full range of digital technology assets used within the organization.
• Identify and report on breaches of Hardware Asset Management policy, and track remedial action.
• Report on (or develop reporting on) remediation of digital technology asset-related risks and progress of optimization activity.
• Ensure accurate and timely reporting, and that data completeness and quality issues are quickly identified and escalated to the responsible data or process owners.
• Gather data on and provide analysis of all activities that have an impact on the value, cost and risk of digital technology asset life cycles.
• Provide finance with the data to support the analysis of digital technology asset project and maintenance budgets and business cases.
• Assign responsibilities for sub disciplines, such as IT asset disposition (ITAD).
• Ensure that Hardware Asset Management -related tools and services are properly evaluated, selected, implemented, configured and maintained, with appropriate integration with other sources of organizational data.
• Provide access to technology asset data in support of essential activities required to support the effective running of the business.
• Manage the everyday functions of the core Hardware Asset Management team. This includes staffing, budgeting and other relevant management functions required to hold all IT and business stakeholders accountable for optimizing the cost, risk and benefit of digital technology assets throughout their life cycle.
• Managing the deployment and collection of devices and other hardware assets to the associates or offices.

The IT asset manager acts in a leadership role and must demonstrate the following leadership attributes:

• Strategic thinking — An understanding of strategic business objectives and the ability to develop a vision and strategy for Hardware Asset Management and execute it effectively in order to drive results toward those objectives
• Interpersonal skills — Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated
• Strategic relationship management — Includes working with vendors during compliance audits
• Strategic vision — Ability to sense emerging needs and drive change as Hardware Asset Management develops and matures to meet organizational and technology challenges

The Hardware asset manager must have the following skills:

• Strong communication skills with a proven ability to understand key business and technical concepts, and then effectively communicate these concepts with technical staff, business stakeholders and senior management
• Strong organizational skills, the ability to perform under pressure and to manage multiple priorities with competing demands for resources
• Strong analytical, data processing and problem-solving skills
• Proficiency in process formulation and improvement
• Ability to read and interrupt contracts to properly manage digital technology, which includes license and maintenance agreements
• Ability to manage the deployment and collection of devices and other hardware assets to the associates or offices in a large scale. Demonstrable experience of managing assets in hundreds of thousands will be required.

The Hardware asset manager must have in-depth knowledge and experience of the following:

• Technology asset life cycle (whether digital technology, information, financial or physical assets), best practice governance, tools and services
• Policy, process, and procedure development and implementation
• Technology contracts and their likely cost implications through the technology asset life cycle
• Engagement with sourcing, procurement and vendor management legal, tax and accountancy advisors for additional information
• Data processing, analysis and quality management tools
• Ability to manage effective deployment, collection and disposition of assets and managing the devices through its lifecycle

Additionally, an understanding of IT business continuity, cybersecurity, and integrated risk management and optimization methodologies is highly desirable, along with knowledge of IT management.

The following experience is considered essential:

• A management role, including engagement with sourcing, procurement and vendor management, business stakeholders and frontline operational IT staff
• Prior Hardware Asset Management roles (hardware or software) or demonstrable experience of working with IT asset management professionals to deliver Hardware Asset Management capability and improved business outcomes
• Atleast 16 years of experience with IT, enterprise asset management or information management
• Demonstrated leadership experience building cross-organizational consensus with exposure to technology providers and/or business clients
• Demonstrated experience in liaising with middle and senior management
• Experience with building business requirements for digital technology tools and services, developing business cases, and selecting solutions using RFP documentation and processes
• Experience leading system or tool implementations, with responsibility for verifying capabilities, outputs, dependencies and implementation scope
• Experience managing deployment, collection and disposition of assets in a large scale with globally distributed workforce.

The following experience is considered desirable, but not mandatory:

• 13+ years of experience working in the working in a large IT/ITeS organization
• 13+ years of experience in managing external IT service providers handling digital technology assets
• Experience with ServiceNow platform

This is a sensitive role dealing with commercial risks and significant costs. The organization must have a high level of confidence in the integrity and track record of the individual appointed to this role.

The following certifications are considered desirable, but not mandatory:

• ITIL v3 Foundation certification
• Certified IT Asset Manager
• COBIT 5 Foundation

• An undergraduate or postgraduate degree in finance, IT, engineering, business management or a related field
• Tertiary qualifications in financial accounting, project management or data analysis, or a legal or paralegal qualification that includes contract, copyright or intellectual property law are preferred

About Company:

ZyBiSys is a leading IT services & cloud hosting company specialized in delivering innovative technology solutions to top FinTech customers across the globe. We leverage a comprehensive range of Public cloud platforms, including AWS, Azure, Google Cloud, and our proprietary private clouds powered by VMware and OpenStack. Our expertise in cloud computing, combined with our deep understanding of the FinTech sector, enables us to offer tailored solutions that drive efficiency, scalability, and security for our clients.

At ZyBiSys, we are committed to empowering businesses with cutting-edge technology and unparalleled service. Our team of skilled professionals is dedicated to helping clients navigate the complexities of the digital landscape, ensuring they achieve their strategic objectives and maintain a competitive edge. Join us and experience the future of Cloud Technology with ZyBiSys.

Job Description:

We are seeking a skilled and motivated Openstack Administrator to join our team. The ideal candidate should have a strong hands on experience in Openstack solution design, deployment, and administration. You will be responsible for implementing and optimizing Zybisys private cloud as per the business requirements across all our datacenters.

Technical Skills :

• Active OpenStack contributors to the open-source communities will be highly recommended.
• Proven experience in designing and implementing production-ready multi-region OpenStack cloud infrastructure, ensuring high availability, scalability, and reliability across multiple datacenters.
• Strong experience in Kubernetes base Openstack Deploy, Configure, and Management of OpenStack Keystone, Nova, Neutron, Cinder, Glance and other services.
• Hands-on experience in deploy production-ready CEPH storage clusters and provision for Block Storage, File Storage and Object Storage.
• Good working experience in Ansible, and Terraform tools to automate regular tasks and eliminate human dependency.
• Extensive experience in setting up and managing performance monitoring systems for OpenStack & CEPH environments using tools such as Nagios, Prometheus, Zabbix, and OpenTelemetry.
• Perform regular upgrades and patch management for OpenStack platform to ensure stability and reliability.
• Good understanding of implementing security measures and best practices to protect customer infrastructure and workloads.
• Hands-on experience in handling production troubleshooting, incident management and customer escalations.

Knowledge :

• Good knowledge in IPv4, IPv6, VLAN, VXLAN, Bridging, routing, IP Tables, DNS, DHCP.
• Good understanding of Openstack load balancer, OpenvSwitch, NFV, SDN, VPN, GRE and Edge networks.
• Understanding of DevOps practices and knowledge in using tools like Jenkins, Git, and Bitbucket for CI/CD deployment.
• Any of the programming skills such as Python, GO, Ruby, and RestAPI are added advantage for the role.

Interpersonal Skills :

• Excellent verbal and written communication skills for collaborating with cross-functional teams and documenting solutions.
• Strong analytical and problem-solving abilities to diagnose and troubleshoot issues effectively.
• Commitment to staying updated with the latest developments in relevant areas such as Openstack, Ceph and industry trends.

Education & Experience:

• Bachelors degree in Computer Science, or any other related field.

About Quantela

We are a technology company that offers outcomes business models. We empower our customers with the right digital infrastructure to deliver greater economic, social, and environmental outcomes for their constituents.

When the company was founded in 2015, we specialized in smart cities technology alone. Today, working with cities and towns; utilities, and public venues, our team of 280+ experts offer a vast array of outcomes business models through technologies like digital advertising, smart lighting, smart traffic, and digitized citizen services.

We pride ourselves on our agility, innovation, and passion to use technology for a higher purpose. Unlike other technology companies, we tailor our offerings (what we can digitize) and the business model (how we partner with our customer to deliver that digitization) to drive measurable impact where our customers need it most. Over the last several months alone, we have served customers to deliver outcomes like increased medical response times to save lives; reduced traffic congestion to keep cities moving and created new revenue streams to tackle societal issues like homelessness.

We are headquartered in Billerica, Massachusetts in the United States with offices across Europe, and Asia.

The company has been recognized with the World Economic Forum’s ‘Technology Pioneers’ award in 2019 and CRN’s IoT Innovation Award in 2020.

For latest news and updates please visit us at www.quantela.com

Overview of the Role

Collaborate with cross-functional teams to define, design and build performant modern web applications and services. Build high quality web applications and services by writing clean and modular code

Must have Skills

• 10+ years of experience in leading teams and delivering product, write unit and integration tests to ensure robustness and reliability of web applications and services. 
• Measure and improve performance of microservices.
• Catalyze growth within the team through code reviews and pair programming to maintain high development standards Investigate operational issues to find the root cause and propose improvements Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams.
• Expert level of experience in design and development of Web Applications, highly scalable distributed systems.
• Should have experience in development skills using latest technologies including NodeJS, Microservices, Elastic search, Timescale DB, Kafka, Redis, etc.
• Should have exposure in NoSQL and SQL development.
• Comprehensive knowledge of physical and logical data modelling, performance tuning.
• Should possess excellent communication, presentation, and interpersonal skills.
• Ability to work collaboratively and productively with globally dispersed teams
• Build high performance teams and Coach team for successful career growth
• Experience working with relational and non-relational databases, query optimization, and designing schema

Desired Background

Bachelors/Masters degree in Computer Science or Computer Applications

• Responsible for end-to-end architecture of new products – Concepts, Architecture, Design & Delivery, Roll-out and Customer Success.
• Lead, manage, and mentor a team of 15+ internal engineers.
• Architect scalable, robust and cost-effective solutions in a cloud environment.
• Take complete ownership of the Non-Functional Requirements and in driving the technology road-map.
• Work with technical leaders in other groups like R&D, Marketing and Customer Service, etc. in understanding the pain points and work with the engineering leaders to address them Identify applications for new technologies and lead implementation.
• Help define and maintain principles, guidelines, reference architectures, standards, road maps, and patterns especially as they pertain to custom application development

• Generating leads for SMS and Email marketing.
• Increase sales & revenue. Achieve goals and targets.
• Preparing Sales and Marketing Strategy.
• Report on a daily/weekly basis.
• Coordination and communication with internal and external customers for enquiry generation & enquiry handling.
• Excellent communication skills and efficiency in MS-Excel, MS-Word & MS- PowerPoint.
• Strong in Client interaction.
• Enter and update customer information in the database.
• Answer questions about products or the company.
• Keep records of calls and sales and note useful information.

• Own Android SDKs, working hand-in-hand with the founding team
• Design and build delightful user interfaces for native apps on Android
• You will be (co-) responsible for our software development kit (SDK) for Android
• Building mobile apps in both Swift and Kotlin.
• You work independently on your own code, but you also spend time collaborating with others.
• You are involved in all stages of app development and contribute to the roadmap.
• You get the freedom to experiment with new Android technology.
• Ownership — advocate for projects and solutions that need to be launched ground up.

• Min 2 to 4 years in developing Android applications in Java / Kotlin / C++ /
• Gradle/Groovy.
• Worked on SDKs/Frameworks.
• Strong understanding of software design patterns as well as Android specifics.
• Experience with authenticated sessions using authentication tokens and have at-least
• fundamental knowledge of app security.
• Good to have:-
• Experience with Cross-platform frameworks is a plus (React Native, Flutter, Cordova,
• Xamarin).
• Have implemented security standards and guides.
• Experience building applications at scale.
• Experience with third-party libraries and APIs like Mobile Vision, MLKit and/or
• Camera API.
• Good understanding of garbage collection, design patterns and continuously
• discover, evaluate, and implement new technologies to maximise development
• efficiency.
• Unit-test code for robustness, including edge cases, usability, and general
• reliability

Director Sales - Operations (EdTech Startup - Relevel Unacademy)

About Relevel :

- Ability to solve problems across functions in a very short span of time

- Bunch of passionate folks as colleagues

- Best in industry employment benefits