ServiceNow Developer - CSM Module

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Account Manager - Digital Growth

Experience Level: 2+ Years

Location: Bangalore, Karnataka (On-site)

Job Overview:

We’re looking for a proactive and detail-oriented Account Manager to drive brand growth and digital success. This role is not just about managing digital campaigns but also about identifying business opportunities, enhancing brand visibility, and using digital strategies to scale revenue.

You’ll be the main point of contact (POC), working closely with clients and internal teams to ensure smooth execution across SEO, social media, paid marketing, and brand strategy.

What You’ll Do:

Brand & Business Growth

Understand the brand’s business goals and find new ways to grow revenue.

Identify partnerships, collaborations, and digital strategies to scale the brand.

Client & Project Management

Act as the primary POC for clients, ensuring smooth coordination and execution.

Keep track of all deliverables, deadlines, and feedback loops.

SEO & Digital Strategy

Work on SEO, content marketing, social media, and paid ads to boost visibility.

Monitor campaign performance, analyze data, and optimize strategies for better results.

Execution & Performance Tracking

Collaborate with designers, content creators, and performance marketers to execute campaigns.

Track key metrics, generate reports, and suggest improvements based on data insights.

What We’re Looking For:

• 2-3 years of experience in account management, digital marketing, or business strategy.
• A mix of business thinking + digital expertise (SEO, social media, paid ads, growth strategies).
• Strong communication and relationship-building skills.
• Ability to manage multiple projects, stay organized, and ensure timely execution.
• A problem-solver with a proactive and “get-things-done” attitude

EXCITED ABOUT YOUR TASKS?

● Liaise with clients to understand role requirements in order to source the most suitable

candidates

● Source, screen and compile a shortlist of qualified candidates for various technical roles

● Screen the candidates to ensure we put forward the best quality candidates to clients

● Recruit senior IT profiles, with a focus on functional expertise

●Communicate with hiring managers in order to understand vacancy requirements fully

● Establish a strategy in order to deliver suitable candidates on time

● Build and develop relationships with both clients and candidates to provide a high level of client and candidate service

● Connect and coordinate with external vendors to support hiring needs

● Serve the business at a very deep and high touch level

WHAT WILL YOU NEED TO SUCCEED?

● 1 year of full life-cycle IT Recruiting Experience, in either an agency or corporate setting

● Familiarity with different selection methods (screening, interviews, assignments)

● Excellent follow-up skills and ability to work independently and collaboratively in a hands-on, fast-paced environment with a high degree of ambiguity

● Must have Strong Knowledge of IT Technologies and skills

● Experience in handling multiple vendors.

● Great interpersonal and communication skills

● MBA in human resources or similar relevant field

Immediate Joiners preferred

ROLES

We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly. 

Job Location: Work from home

Selection process: HR Round followed by group discussion and sales manager round.

Qualification: Any Graduate/Post Graduate

Salary offered: As per industry standards

Working days: 6 days          Sunday is off

Shifts:10:00am -7:00pm

Mandatory language: English 

Laptop/wi-fi: candidates are to use their own laptops,

Additional Compensation: If applicable, this will be decided on the basis of your designation.

Key responsibilities:

1. Creating an inspiring team environment with an open communication culture

2. Setting clear team goals

3. Oversee day-to-day operation

4. Monitor team performance and report

5. Motivate team members

6. Generate sales through customer referrals

7. Review the sales team performance and explore sales improvement initiatives to achieve the sales targets for the project

8. Conduct sales review meetings with the sales team on a periodic basis

9. To recruit good quality prospective sales candidate and ensure that they are completing probation in order to achieve the sales target set by the company

ROLE SUMMARY:

We are seeking a highly skilled and experienced SDE II .NET Engineer to join our team. As a member of our team, you will work closely with our development team to design, develop and implement software solutions using the .NET framework and related technologies.

QUALIFICATION:

• Excellent academic record – B.E./B.Tech IT, CSE/ MCA
• 3 to 6 years of relevant software development experience with .NET technologies and frontend - Angular 2+/React.js
• Hands-on experience in C#, ASP.NET Web APIs, SQL Server Database with Entity Framework
• Hands-on experience with Angular 2+ or React.js
• Hands-on experience with RESTful Web API
• Hands-on experience in LINQ, Asynchronous programming
• Good understanding of OOPS concepts
• Good Knowledge of JavaScript and JavaScript frameworks
• Experience in integrating different 3rd party APIs (eg. Google Maps, Facebook etc.)
• Good knowledge of GIT
• Good to have: Node.Js, MongoDB, Gulp, Webpack, Azure, AWS, Docker

COMPETENCIES:

● Excellent verbal and written communication

● Willingness to learn and develop your skill set

● Works well within a team environment

● Logical thinker with good problem-solving and analytical skills

● Willingness to get to the root of the problem

● Proactive can do and can think the approach to the job

• Evaluate customers skills, needs and build productive long lasting relationships
• Meet personal and team sales targets
• Research accounts and generate or follow through sales leads
• Attend meeting, sales events and trainings to keep abreast of the latest developments
• Must have experience in sales
• Ability to achieve monthly targets
• Will have to sell banking products like loans and swipe machines
• Must be having two wheeler license and a two wheeler
• Must be a graduate.

Mandatory Skill set:

• Multiple solution stack development experience along with MEAN(Mongo, Express, Angular and Node)

• Python with any web framework

• Micro Services, Performance Engineering, Docker, Kubernetes, AZURE, CI/CD pipeline, , MySQL and Database design

Job Role:

• Responsible for component selection, design standardization, common library building.

• Build services and templates based on published standard (RFC type)Build coding templates and architypes adhering to design standard.

• Understand NFR and define architecture, design and validation for each NFR element.

• Design data model, service contract and document framework.Define and ensure coding standards

• Define and ensure UI standards are followed. Design micro services, security, deployment Well-versed in module level effort estimationWell-versed in application integration patterns Exposure to bug fixing, maintenance, continuous integration releases.

• Exposure to building architectural view like logical, physical and deployment.Exposure to performance bottleneck, RCA and remediation.Exposure to security issues, RCA and remediation.

Process Exposure:

• Able to interact with team, stakeholders and architects. Understand functional requirements and create design documents for features.

• Participate in sprint planning and story elaboration sessions.

• Candidate should be able to work independently in an Agile project.

• Experience with Test-Driven Development, Integration testing and Agile processes.Code review from a standard and design adherence perspective.