ServiceNow Developer - CSM Module

Who are we?

We are a fast-growing technology company building digital platforms and services for global industries that depend on reliable operations, strong coordination and seamless communication.

Our work focuses on solving complex real-world problems by bringing together software, data, automation and customer-centric workflows. We support businesses in improving efficiency, strengthening operational visibility and delivering better experiences for their customers and end users.

We are entering an exciting growth phase and are looking for people who are hands-on, commercially minded and eager to build. This is an environment where ownership, follow-through and attention to detail matter. Every customer interaction, every process improvement and every successful delivery contributes directly to the company’s growth.

Joining us means becoming part of an ambitious team that is building practical technology solutions with real business impact.

Who are we looking for?

We are looking for a new team of highly organised and commercially driven Sales Success Specialists to support our sales growth, customer onboarding and revenue operations.

This role sits at the centre of lead generation, CRM discipline, sales follow-up, customer coordination, logistics and order-to-cash execution. The ideal candidate will be comfortable making cold calls, managing data accurately, coordinating with internal teams and ensuring that every lead, order and customer interaction is followed through professionally.

This is a hands-on role for someone who enjoys sales operations, customer success and execution.

Key Responsibilities

Lead Generation and Cold Calling

• Identify, research and qualify new sales leads.
• Conduct cold calls and follow-up calls with prospective customers.
• Maintain professional communication with prospects across phone, email, WhatsApp and LinkedIn.
• Book meetings and demos for senior sales team members.
• Track lead status and next steps clearly in the CRM.

CRM and Sales Data Management

• Create, maintain and update CRM records for leads, customers, contacts, opportunities and orders.
• Ensure all sales activity, follow-ups, meeting notes and customer updates are properly logged.
• Keep customer and vessel data accurate and up to date.
• Prepare weekly sales pipeline and activity reports.
• Support sales forecasting and order tracking.

Lead-to-Order Coordination

• Support the sales team in moving leads through the pipeline.
• Follow up on proposals, pricing, commercial queries and customer confirmations.
• Coordinate internal approvals, documentation and customer onboarding requirements.
• Ensure handover from sales to delivery is clear and complete.
• Track trial accounts, pilots, activations and customer commitments.

Order-to-Cash Support

• Coordinate order confirmation, customer documentation and billing information.
• Work with finance to support invoicing, payment follow-up and revenue tracking.
• Monitor order status from confirmation through to activation and payment.
• Support renewal tracking, upsell opportunities and customer account updates.
• Maintain clear records of commercial terms, purchase orders and invoice status.

Logistics and Customer Operations

• Coordinate dispatch, delivery and tracking of any required hardware or onboarding material.
• Liaise with customers, vessel contacts, agents and internal delivery teams.
• Ensure activations, licences, customer access and support processes are completed on time.
• Help resolve operational blockers by coordinating between sales, support, finance and delivery teams.

Skills and Experience

Essential

• 0 to 5 years of experience in sales support, inside sales, customer success, sales operations or revenue operations.
• Strong communication skills, especially over phone and email.
• Comfortable making cold calls and following up with prospects.
• Good CRM discipline and attention to detail.
• Strong Excel / Google Sheets skills.
• Ability to manage multiple leads, customers and tasks at the same time.
• Commercial mindset with strong follow-through.
• Comfortable working with sales, finance, logistics and customer success teams.

Preferred

• Experience in B2B SaaS, maritime, logistics, shipping, telecoms, technology or enterprise services.
• Experience using HubSpot, Zoho, Salesforce, Pipedrive or similar CRM tools.
• Experience handling order management, invoicing coordination or customer onboarding.
• Familiarity with LinkedIn prospecting and sales outreach tools.

Ideal Candidate Profile

You are persistent, organised and commercially alert. You do not let leads go cold, data go stale or orders get stuck. You are comfortable speaking to customers, chasing updates, maintaining systems and ensuring that the full sales process runs smoothly from first contact to payment collection.

You should enjoy working in a fast-moving environment where sales, customer success, operations and finance need to work closely together.

Key Success Measures

• Number of qualified leads created and followed up.
• CRM accuracy and completeness.
• Speed and quality of lead follow-up.
• Conversion support from lead to order.
• Timely order processing and activation coordination.
• Reduction in delays between order confirmation, invoicing and payment.
• Clear reporting on sales pipeline, customer status and revenue progress.

Reporting Line

The role will report to CCO and will work closely with sales, customer success, finance and operations teams.

Why Join Us

This is an opportunity to be part of a growing technology company where sales execution, customer success and operational discipline directly contribute to business growth. The role offers strong exposure to B2B sales, customer operations, commercial processes and revenue management.

Job Overview:

We are looking for a creative 2D Illustrator to produce engaging visuals for digital and print media.

Responsibilities:

• Create original illustrations based on briefs
• Collaborate with the creative team
• Revise artwork as needed
• Meet deadlines

Requirements:

• Strong illustration portfolio
• Proficiency in tools like Adobe Illustrator/Photoshop
• Good understanding of color, composition, and design
• Attention to detail and time management

Preferred:

• Experience in animation, gaming, or publishing 

Join us to reimagine how businesses integrate data and automate processes – with AI at the core.

About FloData

FloData is re-imagining the iPaaS and Business Process Automation (BPA) space for a new era - one where business teams, not just IT, can integrate data, run automations, and solve ops bottlenecks using intuitive, AI-driven interfaces. We're a small, hands-on team with a deep technical foundation and strong industry connections. Backed by real-world learnings from our earlier platform version, we're now going all-in on building a generative AI-first experience.

The Opportunity

We’re looking for an GenAI Engineer to help build the intelligence layer of our new platform. From designing LLM-powered orchestration flows with LangGraph to building frameworks for evaluation and monitoring with LangSmith, you’ll shape how AI powers real-world enterprise workflows.

If you thrive on working at the frontier of LLM systems engineering, enjoy scaling prototypes into production-grade systems, and want to make AI reliable, explainable, and enterprise-ready - this is your chance to define a category-defining product.

What You'll Do

• Spend ~70% of your time architecting, prototyping, and productionizing AI systems (LLM orchestration, agents, evaluation, observability)
• Develop AI frameworks: orchestration (LangGraph), evaluation/monitoring (LangSmith), vector/graph DBs, and other GenAI infra
• Work with product engineers to seamlessly integrate AI services into frontend and backend workflows
• Build systems for AI evaluation, monitoring, and reliability to ensure trustworthy performance at scale
• Translate product needs into AI-first solutions, balancing rapid prototyping with enterprise-grade robustness
• Stay ahead of the curve by exploring emerging GenAI frameworks, tools, and research for practical application

Must Have

• 3–5 years of engineering experience, with at least 1-2 years in GenAI systems
• Hands-on experience with LangGraph, LangSmith, LangChain, or similar frameworks for orchestration/evaluation
• Deep understanding of LLM workflows: prompt engineering, fine-tuning, RAG, evaluation, monitoring, and observability
• A strong product mindset—comfortable bridging research-level concepts with production-ready business use cases
• Startup mindset: resourceful, pragmatic, and outcome-driven

Good To Have

• Experience integrating AI pipelines with enterprise applications and hybrid infra setups (AWS, on-prem, VPCs)
• Experience building AI-native user experiences (assistants, copilots, intelligent automation flows)
• Familiarity with enterprise SaaS/IT ecosystems (Salesforce, Oracle ERP, Netsuite, etc.)

Why Join Us

• Own the AI backbone of a generational product at the intersection of AI, automation, and enterprise data
• Work closely with founders and leadership with no layers of bureaucracy
• End-to-end ownership of AI systems you design and ship
• Be a thought partner in setting AI-first principles for both tech and culture
• Onsite in Hyderabad, with flexibility when needed

Sounds like you?

We'd love to talk. Apply now or reach out directly to explore this opportunity.

We are seeking a highly skilled Frontend Tech Lead with extensive experience in React.js developmentand team leadership. As a Tech Lead, you will be responsible for leading a team of developers while alsocontributing to the development of high-quality software solutions using React.js and related technologies.

Responsibilities :

● Lead a team of software developers in the design, development, and implementation of React.js-based software solutions.

● Provide technical guidance and mentorship to team members, ensuring best practices are followed and code quality is maintained.

● Collaborate with product managers, designers, and other stakeholders to understand requirements and translate them into technical solutions.

● Architect and design scalable, maintainable, and high-performance software systems using React.js and related technologies.

● Implement and maintain coding standards, code reviews, and other processes to ensure high-quality deliverables.

● Stay up-to-date with the latest trends and best practices in React.js development and incorporate them into the development process.

● Troubleshoot and debug complex technical issues, providing timely resolutions to ensure project deadlines are met.

● Work closely with cross-functional teams to ensure alignment on project goals, timelines, and deliverables.

● Participate in Agile/Scrum ceremonies such as sprint planning, daily stand-ups, and retrospectives.

Requirements :

● Bachelor's degree in Computer Science, Engineering, or related field.

● Minimum of 8 years of professional experience in software development.

● Extensive hands-on experience with React.js and related libraries/frameworks.

● Minimum 2-3 years of experience in leading and managing software development teams, with a proven track record of overseeing teams of at least 5-6 members.

● Strong understanding of software engineering principles, design patterns, and best practices.

● Experience with implementing or contributing to design systems, which helps maintain consistency across large applications.

● Experience with modern front-end development tools and workflows.

● Proficiency in HTML, CSS, and JavaScript.

● Excellent problem-solving and analytical skills.

● Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

● Understanding and application of security best practices in React applications, such as preventing XSS attacks, managing authentication/authorization securely, and understanding common vulnerabilities.

● Experience with Agile/Scrum methodologies is a plus.

Are you a dynamic HR professional with a passion for people management and organizational growth? We're seeking an experienced HR Executive to join our team and help drive our human resources initiatives to new heights. As an HR Executive at Auto Mechanics, you'll play a crucial role in shaping our talent acquisition, employee development, and HR strategy.

Key Responsibilities:

• Talent Acquisition: Source, screen, and interview candidates to identify the best fit for our organization. Manage the end-to-end recruitment process, from job posting to onboarding. Build a strong talent pipeline to meet our current and future staffing needs.
• Employee Relations: Act as a point of contact for employee inquiries and concerns, fostering a positive work environment. Address employee issues professionally and confidentially. Coordinate team-building activities and initiatives.
• Performance Management: Collaborate with managers to implement performance appraisal processes. Identify opportunities for employee development and recommend training programs. Maintain performance records and assist with performance-related discussions.
• HR Policies and Compliance: Ensure adherence to company policies, employment laws, and regulations. Assist in the development and updating of HR policies and procedures. Maintain accurate employee records with strict data privacy compliance.
• Training and Development: Assess training needs and organize relevant development programs. Collaborate with external trainers or internal resources to deliver effective training sessions.
• Benefits Administration: Manage employee benefits programs, including health insurance and retirement plans. Respond to benefits-related inquiries and assist with enrollment.
• HR Reporting: Compile and analyze HR metrics to provide insights for HR initiatives. Prepare regular reports for management on key HR indicators.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree is a plus).
• Proven experience in HR roles, with a strong understanding of HR practices and labour laws.
• Excellent interpersonal and communication skills.
• Proficiency in HRIS and Microsoft Office Suite.
• Ability to maintain confidentiality and handle sensitive information.
• Strong problem-solving and decision-making abilities.

Experience: 0.6 - 3 years required

If you're a dedicated HR professional looking for a challenging yet rewarding opportunity, we'd love to hear from you. Join us in shaping the future of our organization and supporting our employees' growth and success.

Benefits:

• Flexible schedule
• Internet reimbursement

Schedule:

• Day shift

Supplemental pay types:

• Shift allowance

Experience:

• HR: 1 year (Preferred)
• Total work: 1 year (Preferred)

Language:

• English and Hindi (Preferred)

About the Company

TSS is a fast-growing company incorporated in 2008

TSS is a solution provider for the financial industry, with clients in India, South Africa and USA

TSS is also known for creating effective products which help in getting complete control of the back office and middle office related functions. Our clients are typically banks, stockbrokers, stock exchanges and hedge funds.

Company Website: http://www.trackwizz.com/">www.trackwizz.com

Job Description of Associate Automation Test Engineer-Mumbai