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a European IT service provider that helps businesses with di logo
Enterprise Architect
a European IT service provider that helps businesses with di
Enterprise Architect
a European IT service provider that helps businesses with di's logo

Enterprise Architect

at a European IT service provider that helps businesses with di

Agency job
12 - 20 yrs
₹34L - ₹40L / yr
Pune
Skills
ServiceNow
IT service management
B2B
E2E
Telecom
BSS
OSS

Key Responsibilities

  • Develop and maintain the enterprise architecture framework for Service Management, ITSM, and Assurance domains.
  • Lead a team of Senior Architects to define and implement solutions aligned with the Target Architecture.
  • Provide technical leadership and guidance across projects and architectural initiatives.
  • Ensure valuestream architectures comply with Enterprise Architecture standards, including coordination with CoEs and other architecture areas.
  • Support organization-wide initiatives such as Portfolio IT prioritization and vertical alignment from an architecture perspective.
  • Collaborate with CoE leads to define E2E strategy views, target architectures, and roadmaps.
  • Report directly to the Chief B2B Architect.


Required Skills and Experience

  • Proven experience as an Enterprise Architect in the telecommunications industry.
  • Deep knowledge of service management and ITSM frameworks (e.g., ITIL), including customer segments and contract types.
  • Expertise in B2B assurance domain, including reactive and proactive incident management, OLA tracking, and inventory management.
  • Experience with complex B2B large enterprise products and contract onboarding processes.
  • Hands-on experience with BSS/OSS architecture transformation and delivery.
  • Familiarity with Telecommunication business models, processes, and industry standards (e.g., TM Forum).
  • Strong communication skills, capable of engaging from C-level executives to implementation teams.
  • Expertise in ServiceNow architecture design is strongly preferred.
  • Knowledge of software modeling tools and documentation (e.g., UML, PlantUML, MKDocs, LeanIX).
  • Experience working within Agile (SAFe) environments using tools like Jira.
  • Basic understanding of cloudification, virtualization, and containerization technologies.
  • Software development and application development background is a plus.
  • Fluent in English; German language skills are a bonus but not mandatory.


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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