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FORWARD DEPLOYED ENGINEER (FDE)
FORWARD DEPLOYED ENGINEER (FDE)
KnackLabs's logo

FORWARD DEPLOYED ENGINEER (FDE)

Archita Srivastava's profile picture
Posted by Archita Srivastava
3 - 5 yrs
₹25L - ₹30L / yr
Hyderabad
Skills
skill iconPython
skill iconNodeJS (Node.js)
skill iconGo Programming (Golang)
Artificial Intelligence (AI)
Large Language Models (LLM) tuning
Generative AI
Communication Skills
Problem solving

FORWARD DEPLOYED ENGINEER (FDE)

Engineering · Customer Solutions

Department: Engineering / Customer Solutions

Location: Hyderabad, India (on-site with customer travel as needed)

Employment Type: Full-Time

Reports To: Head of Customer Engineering

ABOUT KNACKLABS.AI

knacklabs.ai builds AI-powered products and platforms that help organizations turn complex workflows into simple, reliable

systems. We work closely with customers to deploy real solutions to real problems — not just ship features. As we scale, we're

looking for engineers who are as comfortable in front of a customer as they are in a codebase.

ROLE OVERVIEW

As a Forward Deployed Engineer at knacklabs.ai, you will sit at the intersection of engineering and customer success. You'll

embed directly with customer teams to understand their workflows, rapidly prototype and ship solutions using our platform, and

turn those learnings into product improvements. This role is ideal for engineers who want high ownership, fast feedback loops,

and direct exposure to how their code changes a customer's business.

KEY RESPONSIBILITIES

● Customer Embedding: Work directly with customers to understand their business processes, pain points, and technical

environments.

● Solution Building: Design, build, and deploy custom integrations, workflows, and applications on top of the

knacklabs.ai platform.

● Product Feedback Loop: Turn one-off customer builds into reusable, generalizable features by working closely with

the core product and engineering teams.

● Rapid Prototyping: Write production-quality code under real deadlines, balancing speed with maintainability.

● Technical Troubleshooting: Debug issues across the stack — from data pipelines to APIs to front-end integrations —

in live customer environments.

● Ongoing Ownership: Own the technical relationship with select customers post-deployment, ensuring solutions remain

stable and scale with their needs.

● Travel: Travel to customer sites as needed (expected occasionally, varies by account).

REQUIRED QUALIFICATIONS

● 3+ years of professional software engineering experience, ideally including customer-facing or implementation work.

● Strong proficiency in at least one backend language (Python, Node.js, Go, or similar) and comfort working across a full

stack.

● Experience with REST/GraphQL APIs, databases (SQL/NoSQL), and cloud platforms (AWS, GCP, or Azure).

● Demonstrated ability to work independently in ambiguous, fast-changing environments.

● Strong communication skills — able to explain technical tradeoffs clearly to both engineers and non-technical

stakeholders.

● A bias toward action: comfortable shipping a working solution today rather than a perfect one next month.

PREFERRED QUALIFICATIONS

● Prior experience as a Forward Deployed Engineer, Solutions Engineer, or in a consulting/implementation role.

● Experience working with AI/ML products, LLM-based applications, or data-intensive systems.

● Familiarity with enterprise environments, integration patterns, and security/compliance considerations.

● Startup experience, or comfort with the pace and scope changes that come with an early-stage company.

WHAT WE OFFER

● The opportunity to see your work directly and immediately impact real customers.

● A high-ownership role with a direct path into product and engineering leadership.

● Competitive compensation, including equity.

● A collaborative, fast-moving team building at the frontier of applied AI.



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About KnackLabs

Founded :
2017
Type :
Services
Size :
100-1000
Stage :
Bootstrapped

About

Knacklabs.ai is Product Development Studio. WE BUILD TRUE PRODUCT TEAMS for our clients. Each team is a small, well-balanced group of geeks and a product manager that together produce relevant and high-quality products. We use data to make decisions, bringing big data and analysis to software development. We believe the product development process is broken as most studios operate as IT Services. We operate like a software factory that applies manufacturing principles of product development to the software.

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Connect with the team

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Ranjana Singh
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Kartik Bansal
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RaviKiran V
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Krishnaveni B
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Stuti Jain

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