
FORWARD DEPLOYED ENGINEER (FDE)
Engineering · Customer Solutions
Department: Engineering / Customer Solutions
Location: Hyderabad, India (on-site with customer travel as needed)
Employment Type: Full-Time
Reports To: Head of Customer Engineering
ABOUT KNACKLABS.AI
knacklabs.ai builds AI-powered products and platforms that help organizations turn complex workflows into simple, reliable
systems. We work closely with customers to deploy real solutions to real problems — not just ship features. As we scale, we're
looking for engineers who are as comfortable in front of a customer as they are in a codebase.
ROLE OVERVIEW
As a Forward Deployed Engineer at knacklabs.ai, you will sit at the intersection of engineering and customer success. You'll
embed directly with customer teams to understand their workflows, rapidly prototype and ship solutions using our platform, and
turn those learnings into product improvements. This role is ideal for engineers who want high ownership, fast feedback loops,
and direct exposure to how their code changes a customer's business.
KEY RESPONSIBILITIES
● Customer Embedding: Work directly with customers to understand their business processes, pain points, and technical
environments.
● Solution Building: Design, build, and deploy custom integrations, workflows, and applications on top of the
knacklabs.ai platform.
● Product Feedback Loop: Turn one-off customer builds into reusable, generalizable features by working closely with
the core product and engineering teams.
● Rapid Prototyping: Write production-quality code under real deadlines, balancing speed with maintainability.
● Technical Troubleshooting: Debug issues across the stack — from data pipelines to APIs to front-end integrations —
in live customer environments.
● Ongoing Ownership: Own the technical relationship with select customers post-deployment, ensuring solutions remain
stable and scale with their needs.
● Travel: Travel to customer sites as needed (expected occasionally, varies by account).
REQUIRED QUALIFICATIONS
● 3+ years of professional software engineering experience, ideally including customer-facing or implementation work.
● Strong proficiency in at least one backend language (Python, Node.js, Go, or similar) and comfort working across a full
stack.
● Experience with REST/GraphQL APIs, databases (SQL/NoSQL), and cloud platforms (AWS, GCP, or Azure).
● Demonstrated ability to work independently in ambiguous, fast-changing environments.
● Strong communication skills — able to explain technical tradeoffs clearly to both engineers and non-technical
stakeholders.
● A bias toward action: comfortable shipping a working solution today rather than a perfect one next month.
PREFERRED QUALIFICATIONS
● Prior experience as a Forward Deployed Engineer, Solutions Engineer, or in a consulting/implementation role.
● Experience working with AI/ML products, LLM-based applications, or data-intensive systems.
● Familiarity with enterprise environments, integration patterns, and security/compliance considerations.
● Startup experience, or comfort with the pace and scope changes that come with an early-stage company.
WHAT WE OFFER
● The opportunity to see your work directly and immediately impact real customers.
● A high-ownership role with a direct path into product and engineering leadership.
● Competitive compensation, including equity.
● A collaborative, fast-moving team building at the frontier of applied AI.

About KnackLabs
About
Knacklabs.ai is Product Development Studio. WE BUILD TRUE PRODUCT TEAMS for our clients. Each team is a small, well-balanced group of geeks and a product manager that together produce relevant and high-quality products. We use data to make decisions, bringing big data and analysis to software development. We believe the product development process is broken as most studios operate as IT Services. We operate like a software factory that applies manufacturing principles of product development to the software.
Connect with the team
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We are looking for a high-performing Key Account Manager (KAM) to manage, hunt, and grow strategic relationships with mid-sized startups and enterprise clients. The ideal candidate should have strong experience in services sales and SaaS sales, along with the ability to open and develop key accounts from scratch (hunting + farming).
Experience or exposure in Web3 and AI domains will be considered a strong advantage.
This role requires strong consultative selling skills, solution understanding, stakeholder management capability, and the ability to drive multi-million-dollar account growth.
Key Responsibilities
Key Account Hunting & Acquisition
- Identify and acquire new strategic accounts (mid-market and enterprise).
- Build entry strategies for large logos and high-value startup clients.
- Drive outbound account penetration along with inbound lead conversion.
- Own full-cycle sales from prospecting to closure for key accounts.
Account Ownership & Relationship Management
- Own and manage assigned key accounts post-acquisition.
- Build relationships with CXOs, founders, and senior technical stakeholders.
- Act as the primary commercial point of contact.
- Drive long-term client retention and wallet share expansion.
Revenue Growth & Account Expansion
- Achieve quarterly and annual revenue targets from assigned accounts.
- Identify upsell and cross-sell opportunities across services and SaaS offerings.
- Build multi-year account growth strategies.
- Maintain strong pipeline coverage and forecasting discipline.
Strategic Solution Selling
- Sell complex technology solutions across services and SaaS models.
- Understand client business goals and map solution value accordingly.
- Drive solution presentations, commercial negotiations, and deal closures.
- Support enterprise RFP / RFI and multi-stakeholder deal cycles.
Cross-Functional Collaboration
- Work closely with pre-sales, solutioning, delivery, and product teams.
- Ensure smooth transition from sales to delivery.
Required Skills & Competencies
Core Sales Skills
- Enterprise consultative selling
- Key account hunting + farming capability
- Strategic account planning
- Commercial negotiation and deal structuring
- Pipeline and forecast management
Business & Client Skills
- Strong executive communication
- CXO stakeholder management
- Strong problem-solving and solution orientation
Domain Advantage (Strongly Preferred)
- Exposure to Web3 / Blockchain solutions
- Exposure to AI / Data / Automation solutions
- Experience selling digital transformation or emerging tech solutions
Experience & Qualifications
- 4–8 years of B2B technology sales / key account management experience
- Proven track record in acquiring and growing strategic accounts
- Experience working with startups and enterprise customers
- Bachelor’s degree required; MBA preferred
We are looking for "Software Engineer (Angular)" for Reputed Client @ Bangalore Permanent Role.
Experience: 2- 4 yrs
1.Roles & Responsibilities:
• Design, develop, and unit test applications in accordance with established standards.
• Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
• Analyzing and resolving technical and application problems
• Adhering to high-quality development principles while delivering solutions on-time
• Providing third-level support to business users.
• Compliance of process and quality management standards
• Understanding and implementation of SDLC process
2.Technical Skills:
Primary Skills
• 4+ years experience in C#
• Minimum 2-3 years of experience in Angular 8 (2+) version with Type Script and JavaScript, HTML5, CSS3 and dotnet core
• Minimum 2-3 years of experience with Web API, Entity Frame work and Linq Queries
• Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions
• Should be able to understand the Functional Specifications and Technical Specifications and develop the application as per the specification provided.
Secondary Skills
• Minimum 1-3 years of experience on UI development using Bootstrap and Responsive Pages
• Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)
• Test Driven development using Nunit, Jasmine and Protractor
• Proven experience of delivering on-time and with quality
• Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code
Desired Skills
• Should have experience in developing ERP applications or Database Intensive Data Entry applications.
• Been on a support role for a period of 2 years or more
• Hands on experience of configuration management and version maintenance
• Prior experience of working in the shipping domain
• Hand on experience in writing technical specifications
• Should have skills to quickly learn the Business Process and understand the overall project scope.
• Full stack developers with experience in Developing products with Angular and C# APIs, from ground-up will be a plus.
3.Abilty:
• Excellent Communication Skills
• Good conceptualization skills
• Strong Visualization ability
• On time escalation
• Initiation
• Ownership and accountability
• Analytical ability
• Quality Oriented
• Problem solving
Exp : 0-1 Year*
Female Candidate*
Good Knowledge in IT Recruitment*
- Exposure in Job portals and social network
- Experience in hiring Web developers and Mobile developers
- Should have strong communication skills and interpersonal skill
- Sourcing the right candidates through Job Portals, Advertisements, Headhunting, Networking & Employee Referrals, etc.
- Good analytic skills and expertise to be proficient in hiring through various channels, utilising job portals, free job posting sites, social networking sites, etc.
- Understanding the requirements and Sourcing, Screening profiles, shortlisting the candidates for a preliminary interview.
- Develop sourcing strategies that are successful in reaching out to the passive and active job seekers Screen and interview prospective candidates.
- Build good rapport with candidates throughout the interview process to ensure a positive experience.
- Regularly update the internal database with new resumes and bring in more innovative recruiting techniques.
Exp in React JS,
React Designing, Api Integration, CSS, HTML,JavaScript,Redux,
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
Photoshop or XD experiece is a plus.
You must be good in HTML and CSS. JS knowledge is desirable.
Must be selfmotivated and hardworking
Strong in Basic C++, STL, Linux
OOPs, Exception Handling
Design Pattern and Solid principles, concepts related to UML representation
• Solution, design, and architecture concepts
• Knowledge on Pointers and smart Pointers.
• IO streams, Files and Streams and Lambda Expressions in C++ added advantage.
• Features of C++17 and usage of STL in C++ is added advantage.
• Templates in C++.
Communication skill, Attitude, learnability
Job Description
- 4+ yearsof working experienceas a PHP developer
- User authentication and authorization between multiple systems, servers, and environments
- Experience with PHP web frameworks including CodeIgniter and Cake
- Proficient knowledge of web technologies including HTML, CSS, JavaScript, jQuery, AJAX, etc.
- Experience with building restful JSON web services.
- Ability to manage projects.
- Familiarity with SQL, PostgreSQL databases
Responsibilities
- PHP developer who will play a key role in our web development projects.
- Design and develop the front end of the website and its architecture.
- Design and manage the website’s back end, including database and server integration.
- Contribute to all phases of the development lifecycle
- Modify or improve existing websites to make them more interactive and engaging.
- Solve complex performance problems and architectural challenges
Additional Skills
- Good knowledge ofjs, APIs, and Google mapsis a plus.
- Strong analytical, problem-solving, and troubleshooting skills.
Vyapar is a business accounting software (android and windows) that simplifies the process of
managing a business for millions of Indian MSMEs. The software allows users to create business transactions, share them with their customers, manage their inventory, keep track of their receivable/payable and manage end-to-end taxation.
Who uses Vyapar?
Vyapar is used by almost every type of business in India, be it retailers, distributors, Wholesalers, Manufacturers or Service Professionals. The horizontal approach towards building Vyapar allows every business to fit it into our Use case and manage it efficiently. From a small garage service center to a multi-outlet grocery store, Vyapar is
built for and used by almost the entire breadth of business types in India. As far as numbers go, Vyapar has been installed by almost 1 crore businessmen across the country
What is the role about?
Job Description:
Conduct regular Call audits for the Agents.
Create quality measurements to track improvement in Agents.
Execute quality improvement activities.
Adhere to support quality and standards.
Ensure Services meet customer expectations and demand
Reports creation and documenting agent’s performance.
Work closely with the team to improve calling standards.
Education and Experience
Min- 12th Pass
Proficient in relevant computer applications
Required language proficiency, especially Hindi and English
Good Communication
Key Competencies and Skills
Strong problem-solving abilities in technical and accounting basics.
Patience/ Soft Skills
Diligence
Problem analysis and problem-solving
Team player with the ability to work with minimal supervision
Responsibilities:
- Providing primary backup for networks should they fail.
- Ensuring the effective administration of a new business network.
- Performing troubleshooting on all programs when required.
- Preparing post-mortem reports and performing trend analysis when there are system failures.
- Developing proposals and helping to finalize opportunities that reduce expenses.
Requirements:
- CCNA certified.
- Around 1 year of experience in Network Operations.
- Excellent communication skills.
- Candidate with networking certification is preferrable.

- Degree in Computer Science or related discipline.
- AWS Certified Solutions Architect certification required
- 5+ years of architecture, design, implementation, and support of highly complex solutions (i.e. having an architectural sense for ensuring security and compliance, availability, reliability, etc.)
- Deep technical experience in serverless AWS infrastructure
- Understanding of cloud automation and orchestration tools and techniques including git, terraform, ARM or equivalent
- Create Technical Design documents, understand technical designs and translate into the application requirements.
- Exercise independent judgment in evaluating alternative technical solutions
- Participate in code and design review process
- Write unit test cases for quality check of the deliverables
- Ability to work closely with others in a team environment as well as independently
- Proven ability to problem solve and troubleshoot
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
- Excellent English communication skills are required
We are looking for a Solution Architect with at least 5 years’ experience working on the following to join our growing team:
- AWS
- Postgresql
- EC2 on AWS
- Cognito
- and most importantly Serverless
You will need a strong technical AWS background focused on architecting on serverless (eg Lambda) AWS infrastructure.










