Senior Manager - Research
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.
upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the official education partner for the Government of India - Startup India program
- Our program with IIIT B has been ranked #1 program in the country in the domain of
- Artificial Intelligence and Machine Learning
Role Summary
As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.
You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.
Roles & Responsibilities
- Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
- Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
- Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
- Design, recruit and moderate research studies regularly (both in-person and remote)
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way
Skills Required
- You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
- You have to lead a team of at least 4 people
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
- You know how to analyze and work with design, business, and product data tracking
- You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
- You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
- Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
- You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
- BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus

About upGrad
About
upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.
Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.
Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:
- We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
- We provide structured online courses in collaboration with some of the prominent universities and industry experts
- We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
- All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
- We conduct regular live lectures with the industry experts and the professors
- Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
- We provide in-depth feedback on all the assignments, case studies, and projects
- We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
- You get access to an alumni network of 3,000+ students across the globe
- We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
- Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program
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About the company:
Ketto is Asia's largest tech-enabled crowdfunding platform with a vision - Healthcare for all. We are a profit-making organization with a valuation of more than 100 Million USD. With over 1,100 crores raised from more than 60 lakh donors, we have positively impacted the lives of 2 lakh+ campaigners. Ketto has embarked on a high-growth journey, and we would like you to be part of our family, helping us to create a large-scale impact on a daily basis by taking our product to the next level
Role Overview:
Ketto, Asia's largest crowdfunding platform, is looking for an innovative Product Analyst to take charge of our data systems, reporting frameworks, and generative AI initiatives. This role is pivotal in ensuring data integrity and reliability, driving key insights that fuel strategic decisions, and implementing automation through AI. This position encompasses the full data and analytics lifecycle—from requirements gathering to design planning—alongside implementing advanced analytics and generative AI solutions to support Ketto’s mission.
Key Responsibilities
● Data Strategy & Automation:
○ Lead data collection, processing, and quality assurance processes to ensure accuracy, completeness, and relevance.
○ Explore opportunities to incorporate generative AI models to automate and optimize processes, enhancing efficiencies in analytics, reporting, and decision-making.
● Data Analysis & Insight Generation:
○ Conduct in-depth analyses of user behaviour, campaign performance, and platform metrics to uncover insights that support crowdfunding success.
○ Translate complex data into clear, actionable insights that drive strategic decisions, providing stakeholders with the necessary information to enhance business outcomes.
● Reporting & Quality Assurance:
○ Design and maintain a robust reporting framework to deliver timely insights, enhancing data reliability and ensuring stakeholders are well-informed.
○ Monitor and improve data accuracy, consistency, and integrity across all data processes, identifying and addressing areas for enhancement.
● Collaboration & Strategic Planning:
○ Work closely with Business, Product, and IT teams to align data initiatives with Ketto’s objectives and growth strategy.
○ Propose data-driven strategies that leverage AI and automation to tackle business challenges and scale impact across the platform.
○ Mentor junior data scientists and analysts, fostering a culture of data-driven decision-making.
Required Skills and Qualifications
● Technical Expertise:
○ Strong background in SQL, Statistics and Maths
● Analytical & Strategic Mindset:
○ Proven ability to derive meaningful, actionable insights from large data sets and translate findings into business strategies.
○ Experience with statistical analysis, advanced analytics
● Communication & Collaboration:
○ Exceptional written and verbal communication skills, capable of explaining complex data insights to non-technical stakeholders.
○ Strong interpersonal skills to work effectively with cross-functional teams, aligning data initiatives with organisational goals.
● Preferred Experience:
○ Proven experience in advanced analytics roles
○ Experience leading data lifecycle management, model deployment, and quality assurance initiatives.
Why Join Ketto?
At Ketto, we’re committed to driving social change through innovative data and AI solutions. As our Sr. Product Analyst, you’ll have the unique opportunity to leverage advanced data science and generative AI to shape the future of crowdfunding in Asia. If you’re passionate about using data and AI for social good, we’d love to hear from you!
Hands-on working knowledge and experience is required in:
a. JavaScript, Typescript, NodeJS (Express, NestJs, etc. )
b. Experience working in GCP or AWS or Azure
c. Experience working in Containers & Unix Platforms
d. Relational Databases (PostgreSQL, MySQL, SQL, etc. )
e. Agile Methodologies (Scrum, TDD, BDD, etc. )
f. Understanding of Microservices Architecture, Domain Driver Design, Test Driven Development and Secure Design patterns and architecture is a must
g. Data Structures and Algorithms using Javascript, Typescript and/or other Programing Languages
h. Strong organizational skills i. Agile Methodologies (Scrum, TDD, BDD, etc. )
Experience with several of the following tools/technologies is desirable:
a. GIT (Bit Bucket, Gitlab, etc. ), Jira, Gradle, Maven, Jenkins, SharePoint, Eclipse/IntelliJ.
b. Design Patterns and implementing the Design Patterns
c. Development of Complex Application and System Architectures
d. NoSQL Databases (Redis, Mongo, etc. ) e. Full stack development
f. Experience working with CI/CD pipelines with for example GitHub Actions.
Knowledge of the following technologies is a plus:
a. Other Programming Languages (Java, Python, etc. )
b. Continuous Integration and Continuous Delivery Tools like Jenkins, Git, etc
We are looking for a dynamic and experienced professional to join our team as a Digital Marketing Specialist. This role will primarily focus on collecting, analysing, and interpreting digital marketing data from around the world, with additional responsibility for managing our social media platforms. The ideal candidate will have a strong background in digital marketing analytics, along with proven expertise in social media management across diverse regions and cultures.
Responsibilities:
- Develop and implement data collection strategies to gather digital marketing performance data from diverse geographic regions.
- Utilize web analytics tools (e.g., Google Analytics, Adobe Analytics) to track and analyze website traffic, user behavior, and conversion metrics across different countries and regions.
- Monitor and analyze digital advertising campaigns across multiple platforms (e.g., Google Ads, Facebook Ads, LinkedIn Ads) to assess performance and ROI on a global scale.
- Manage social media platforms (e.g., Facebook, Twitter, LinkedIn, Instagram) across multiple countries and regions, including content creation, scheduling, posting, and community engagement.
- Develop and implement social media strategies to increase brand awareness, engagement, and follower growth in target markets.
- Create dashboards and reports to visualize key digital marketing metrics and insights for stakeholders at all levels of the organization.
- Perform in-depth data analysis to uncover actionable insights and optimization opportunities for improving digital marketing performance.
- Identify and implement data quality improvements and best practices to ensure accuracy and reliability of marketing data across global channels.
- Stay abreast of emerging technologies and industry trends in digital marketing analytics, and recommend innovative approaches to data collection and analysis.
Job Type: Full-time
Salary: ₹10,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Yearly bonus
Education:
- Bachelor's (Preferred)
Experience:
- Digital marketing: 1 year (Preferred)
- total work: 1 year (Preferred)
- A champ in Data Structures, Algorithms, Object-Oriented Design, Analysis, Multi-threading, Design patterns, and other computer science concepts.
- Developing and managing applications for new features and enhancement in full-stack
- A proven technical leader within an Agile development environment
- Experience in delivering full-stack solutions across multiple technologies.
- Able to showcase work involving low latency concurrent and distributed systems/applications.
- Able to multi-task and work in a cross-cultural geographically distributed environment.
- Proactive, self-starter, and hands-on with multiple upcoming technologies.
- Managing our Engineering team - coach them, advocate for them, and productive.
- Providing technical leadership and being accountable for the technical decisions made by your team, with a focus on performance, scalability, privacy, and security.
- Work closely with Product, Design, and Manager to create a meaningful vision and roadmap for the team, towards delivering impactful work and a successful outcome.
About Company:
Working with a multitude of clients populating the FTSE and Fortune 500s, Audit Partnership is a people focused organization with a strong belief in our employees. We hire the best people to provide the best services to our clients.
APL offers profit recovery services to organizations of all sizes across a number of sectors. APL was borne out of a desire to offer an alternative from the stagnant service provision on offer in the profit recovery industry.
Every year we cover million of pounds for our clients and also work closely with them, sharing our audit findings to minimize future losses. Our dedicated and highly experienced audit teams utilize progressive & dynamic financial service solutions & industry leading technology to achieve maximum success.
We provide dynamic work environments focused on delivering data-driven solutions at a rapidly increased pace over traditional development. Be a part of our passionate and motivated team who are excited to use the latest in software technologies within financial services.
Headquartered in the UK, we have expanded from a small team in 2002 to a market leading organization serving clients across the globe while keeping our clients at the heart of all decisions we make.
Roles and Responsibilities:
As a Developer, you will join our global team and develop industry leading products, tools and applications for the financial services and risk advisory industry. You will display a high level of commitment to customer service, professionalism and software engineering. Candidates should be a high potential full stack developer, preferably with strong database technology experience such as MS SQL. We provide services and software to our global client base to identify errors in financial and trading systems using our suite of audit tools. As a Developer, you will be responsible for the maintenance and upgrade to cutting edge technologies as well as the creation of new innovative applications utilizing machine learning and AI.
Desired Candidate Profile:
- 2-3 years of previous experience
- Confident handling of server-side programming with C#
- Confident handling of fundamental front-end languages such as HTML, CSS and JavaScript
- Familiarity with database technologies such as MS SQL, MySQL, PostgreSQL or MongoDB
- Basic knowledge of Algorithms and Data Structures
- Analytical and solution-oriented thinking
- Organisational skills and experience in project management
- Knowledge of Scrum methodology
- Familiar with source control / Git
- Knowledge of REST API design and development concepts
- Someone who is enthusiastic and eager to learn
- Very good command of English and excellent communication skills
Perks & Benefits:
- A fantastic work life balance
- Competitive compensation and benefits
- Exposure of working with Fortune 500 organization
- Expert guidance and nurture from global leaders
- Opportunities for career and personal advancement with our continued global growth strategy
- Industry leading training programs
- A working environment that is exciting, fun and engaging
WE EXPECT YOU TO WIN:Everyone at chargeMOD is given the tools and resources they need to succeed at their job. We offer a flexible and positive work environment so you have the autonomy to build amazing software for our customers and add to our team of industry leading visionaries. You will build a compelling and easy to use interface, ensure its maintainability and ease of use, and suggest ways to improve the look and feel of the application. We are lean, which means we reflect on what we learn and use that new knowledge to quickly make better products. Your job is to keep learning, contribute your knowledge back to the rest of the team, and apply what you learn to make chargeMOD and our clients even greater.
YOUR OPPORTUNITY:
chargeMOD’s engineering team is looking for an Android Developer to join our growing team. You are highly motivated, collaborative, and technical, with the passion to help shape the delivery of software products for our customers. You are passionate about web development and interested in helping to shape the future of our web services team.You are always seeking new and diverse challenges to grow your skill set and broaden your experience.
WHAT YOU WILL DO:
- You will join development on a mobile SDK, in use by tens of thousands of users around Pan India.
- You will join the weekly team meetings with the client and communicate progress to the client, as well as work closely with our development team in Slack/Gmeet.
- You will be responsible for development, do a portion of the testing, and be responsible for the release of the application
RESPONSIBILITIES: As a developer, you are responsible for delivering valuable software to your clients while adhering to technical standards, company values, and industry best practices. Your success in this position will require you to set and meet appropriate expectations with customers and delight customers by anticipating their needs. You will be accountable for meeting commitments and producing quality, tested software. High output, driven developer, able to work in a team setting.
Here are some tools we use in our Android development process:
- Slack
- Atlassian Tools (Jira, Confluence, etc)
- Android Studio
- Jenkins
- Github
YOUR QUALIFICATIONS:
- You have ability to write and test SDKs for use by other developers
- Here are some of the skills we expect you to possess:
- Java and Kotlin
- Client and team communication
- Material design
- Action bar/toolbar
- Support libraries/Android X/Jetpack
- Understanding of the activity and fragment lifecycle
- Efficient layout design
- Resource/asset management
- Multi-threading, background processing
- Networking
- Functional / UI Testing (Espresso)
WE CONSIDER IT A PLUS IF YOU HAVE EXPERIENCE WITH:
- Significant UI experience (one of the primary SDKs is UI-related – so although you will not be developing a user interface for the application, knowledge on UI is important)
- Significant push notification experience (one of the primary SDKs is push-notification related)
Mindhouse is a leading Global Wellness Platform, offering a variety of meditation, yoga and nutrition based services.
The Mindhouse app was rated as one of Google Play's Best Apps for 2020 for personal growth, and has seen over 200,000 downloads since April 2020. The app is also used by employees at over 600 corporates, and we work with over 100 organizations to curate live classes for their employees.
Our founding team brings rich experience of scaling and building global businesses & internet unicorns. And one of our team members holds a Limca Record for motorcycling (this isn’t really relevant to your role, we just like bragging about it).
Website: https://http://www.mindhouse.com/">www.mindhouse.com/
About the Role
As part of the sales team, you will be responsible for talking to leads interested in our services and converting them into paid members. This role involves understanding the needs of potential customers, suggesting classes/programs to them, converting them to paid members of Mindhouse and ensuring a smooth on-boarding process for them.
We are looking for self-starters with great convincing skills, and most importantly - someone who enjoys doing sales.
Come work directly with the founding team while we are putting together a core team to help build a global wellness platform out of India and gain the opportunity to grow at an extremely fast pace along with the organisation.
Apply today and change the face of the global health & wellness industry.
Skills & Competencies
- Excellent communication skills with fluency in English
- Passion for sales - it should excite you not scare you
- A highly driven self-starter, with very strong ownership of their work
- Interest in mind-body wellness/fitness
Responsibilities
- Own sales targets to facilitate membership sales and renewals
- Understanding the prospective customer's needs and goals, and suggesting relevant programs
- Setting trial classes, following-up with the prospects to collect feedback and pushing for conversions
What you’ll love about us
- Open minded collaborative culture of enthusiastic hustlers
- Fast paced work environment with a steep learning curve, and high potential for growth
- Ownership, autonomy and freedom to operate in a flat non-hierarchical structure - work directly with key stakeholders
- Free & pretty great coffee (once we’re back to office full-time)
Job Title : Software Engineer
Gogo has an exciting opportunity for a Software Engineer role who enjoys crafting great user experience and will help us design and develop our next generation airline services platform. You will be part of the team that is building a globally deployed platform for our customers using some best-in-class software technologies.
Job Summary:
The ideal candidate for this role will build and design the front-end user experience for the customer airline services platform. You will be a crucial working member of multi-disciplinary, highly skilled technical teams that design, develop, test, debug and document software, by providing high quality technical solutions and services that deliver business value and drive continuous improvement across the organisation.
Key responsibilities :
- Translate business requirements into technical details relevant to web application.
- Contribute in the design and implementation of UI changes across our product base.
- Develop detailed technical analysis and design specifications based on functional requirements.
- Develop modern web applications (progressive and responsive) in coordination with UI Team
- Collaborate closely with UX, Design, UI and web development teams to solve problems.
- Develop complete front-end stack of projects using HTML/CSS/SASS, React and JavaScript.
- Integrate front-end UI with backend services.
- Build responsive web pages with HTML5, CSS, JS/React for the customer facing corporate websites.
- Define UI frameworks and architecture for websites that follow industry best practices for development
Required Skills & Experience:
- Bachelor’s Degree in Engineering with 5-8 Years’ experience in front end development
- Hands on experience Core web fundamentals: HTML, JavaScript, and CSS preprocessors like Sass or LESS.
- Front-end (CSS) frameworks like Foundation or Bootstrap
- AJAX (Asynchronous JavaScript and XML)
- MUST have Hands-on experience in ReactJS and Redux delivered project on ReactJS and played key role.
- Great understanding of Web technologies like XML, XHTML
- Client Server-side scripting languages such as web services development using RESTful implementations.
- Familiarity with the Flux Design Pattern or one of the libraries
- Unit Testing with Mocha, Karma or Jest
- Hands on with BDD Experience
- Experience working with RESTFUL API (1-2 Years’ Experience)
- Good Written and Oral Communication Skills
Gogo is the inflight internet company. We bring flexibility and performance to airlines and passengers alike across every device, every flight, everywhere—all powered by our global inflight network. Gogo’s worldwide inflight Wi-Fi services have made internet and video entertainment a regular part of flying. We are a diverse group of technologists, marketers, strategists, and any other function you can think of- all working together in extraordinary harmony. And that’s just the beginning.
We connect the aviation industry and its travellers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. Be prepared for a dynamic ride with people who are passionate about what they’re building.

