Senior Manager - Research
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.
upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the official education partner for the Government of India - Startup India program
- Our program with IIIT B has been ranked #1 program in the country in the domain of
- Artificial Intelligence and Machine Learning
Role Summary
As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.
You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.
Roles & Responsibilities
- Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
- Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
- Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
- Design, recruit and moderate research studies regularly (both in-person and remote)
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way
Skills Required
- You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
- You have to lead a team of at least 4 people
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
- You know how to analyze and work with design, business, and product data tracking
- You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
- You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
- Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
- You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
- BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus
Shubham Vishwakarma
Full Stack Developer - Averlon
About upGrad
About
upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.
Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.
Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:
- We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
- We provide structured online courses in collaboration with some of the prominent universities and industry experts
- We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
- All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
- We conduct regular live lectures with the industry experts and the professors
- Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
- We provide in-depth feedback on all the assignments, case studies, and projects
- We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
- You get access to an alumni network of 3,000+ students across the globe
- We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
- Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program
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Company Overview:
Our client is a global leader in AI Assisted Conversational messaging solutions, transforming the way professionals and institutions engage with customers. With cutting-edge technologies like Conversational AI and Chatbots, they have amassed 5000 customers across SMBs and Mid-market sectors, integrating seamlessly with top CRMs like Salesforce, Zoho, and Hubspot.
Position Overview:
As a rapidly growing company, we are seeking a dynamic professional to join our leadership team as a Director, Business Intelligence. In this role, you will oversee the organization's Data and information systems operations, focusing on data, tools, and analytics supporting stakeholders across Product, Sales, Marketing, Operations, and Finance.
Key Responsibilities:
- Develop and implement data architecture and management strategies.
- Establish master data management (MDM) processes for a single source of truth.
- Lead system integration aligning data systems with business goals.
- Collaborate with senior management, defining KPIs and leading data initiatives.
- Identify data trends, patterns, and insights using visualization tools.
- Evaluate, select, and manage vendors for effective service delivery.
- Implement data governance practices, including quality assurance and lifecycle management.
- Build and manage a high-performing systems and information team.
Qualifications:
- Bachelor's degree in computer science, information systems, or related field.
- 10+ years of experience in systems management, preferably in SaaS/D2C industry.
- Proficiency in data analysis methods, tools, and best practices.
- Experience with Salesforce and Power BI is essential.
- Strong problem-solving and decision-making skills.
- Knowledge of industry best practices and emerging trends.
- Demonstrated ability to lead cross-functional teams.
- Excellent communication and interpersonal skills.
Benefits:
- Competitive Salary
- Performance-Based Incentives
- Bonus Compensation
- Comprehensive Insurance Coverage
- Shift Allowance
- Emphasis on Work-Life Balance
Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
About the role:
● Research the latest job trends in the market
● Sourcing opportunities in the formal sector for the youth across Lighthouses
● Liaison and coordination with new employers across Pune City by calling and visiting, to keep track of the new openings and signing MoU
● Getting employers for in-house campus drive/job fest
● Holding daily placement meetings with the Placement Youth Coordinators of each Lighthouse for -
⮚ briefing them about the new job vacancies and
⮚ coordinating with them to align candidates from each Lighthouse for interviews
⮚ collecting daily placement data from the Placement Youth Coordinators and publishing report
● Arrange and conduct placement preparation sessions with the youth
● Conduct orientation programs across the Lighthouse for the youth
● Placements Tracking, Preparing reports and Audit to be done on a regular basis
● Maintain proper data and documentation on a daily basis
Requirements:
● MSW or Post Graduation in any field, with 2-5 years of experience in Placement or working in HR consulting firms
● Self-driven, excellent time management and multitasking skills
● Strong orientation towards relationship building and problem-solving
● Strong verbal, written and interpersonal skills in English
● Deep Empathy and a strong commitment towards youth’s development and growth
● Commitment towards the upliftment of the youth and city transformation
● Persistence, patience and commitment to doing social good
● High professional standards and dedication to the organization’s mission, staff, and youth
● Ability to handle deadlines with attention to detail including data accuracy
● Proficiency in Microsoft tools like Excel, PowerPoint, and Word
Google AnalyticsWolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.
Product Marketing Manager - Job Brief
We are looking for a Product Marketing Manager to lead our inbound & outbound marketing activities. You’ll be responsible for presenting our products in ways that will strengthen our brand and boost sales. For this role, you should be a creative and quantitative thinker. You should be familiar with various product marketing techniques, like email and ad campaigns. Your goal will be to develop and implement the most profitable plans to position and promote our products.
Responsibilities:
Study company products and understand them thoroughly.
Translate technical details into benefits for the user. Concise knowledge of the benefit of our products to the prospects.
Follow and analyze market trends and intelligence to position products
Develop product marketing strategies (Communication, advertising, product launch etc)
Craft compelling messaging across marketing channels (landing pages, ad campaigns)
Work with various teams (design, content, product, sales) to implement strategies
Test marketing product features, releases and ad copy
Understand the competitive landscape—be an expert on our competition and how they are positioned.
Create copy/content, run measurable and effective email campaigns and ads on various platforms
Participate in industry events. Organize company events such as breakfast meets and webinars end to end
Help in building and recognition of Brand Wolken.
Be in charge of all the digital channels and use them to drive brand awareness and generate leads.
Overseeing and developing the overall content strategy for the company, as well as the monitoring and analysis of all marketing campaigns across channels.
Work with the in-house and/or external Writers and other content creators to create the desired content.
Develop and maintain relationships with external vendors whose products or services will be needed for the product.
As a Product Marketing Manager, you should know marketing principles and techniques to create a marketing communication sequence that leads to sales.
Requirements and skills:
6 -8 years of proven experience as a Product Marketing Manager
At least 5 years of relevant experience in B2B, SaaS product marketing
Experience in market analysis
Familiar with product marketing tactics (e.g. integrated marketing campaigns)
Working knowledge of web analytics tools (Google Analytics, WebTrends)
Excellent communication skills
Excellent knowledge of MS office suite
A keen eye for detail
Creativity
Analytical mind and strong quantitative skills
BSc/BA/MBA in Marketing, Communications or a similar field
Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
Python
Django
FlaskCoreStack, an AI-powered multi-cloud governance solution, empowers enterprises to rapidly achieve Continuous and Autonomous Cloud Governance at Scale. CoreStack enables enterprises to realize outcomes such as 40% decrease in cloud costs and 50% increase in operational efficiencies by governing operations, security, cost, access, and resources. CoreStack also assures 100% compliance with standards such as ISO, FedRAMP, NIST, HIPAA, PCI-DSS, AWS CIS & Well Architected Framework (WAF). We work with many large global customers across multiple industries including Financial Services, Healthcare, Retail, Education, Telecommunications, Technology and Government.
CoreStack closed a $8.5 million Series A financing recently. CoreStack was recognized as IDC Innovator in Cloud Management Solutions and in the Gartner Magic quadrant for Cloud Management Platforms in 2020. Earlier in 2019, Gartner named CoreStack as a Cool Vendor in Cloud Computing. CoreStack is a Microsoft Azure Gold & Co-Sell Partner and Amazon AWS Advanced Technology Partner.
• Lead a team of open source developers in building Cloud Products/Solutions
• Participate in R&D activities led by architects
• Contribute in product engineering and system integration
• Perform system integration for various private cloud platforms
• Communicate effectively with various stake-holders involved in the delivery process and getting stuff done
Skills Required
• Experience integrating/working with Openstack Cloud Platform is a must
• Must be well versed with Openstack EcoSystem
• An inquisitiveness to understand the intricacies at the code-level and at the same time understand the constituents of the bigger picture
• Hands-on hacker mentality with excellent coding skills and a passion to develop high-quality code
• Understand design patterns and their significance in software development
• Ability to context-switch between different problems at the same time efficiently and prioritize them properly before tackling them
• Must be able to inspire juniors and command the respect of peers with technical acumen and attitude
• Contribution to any open-source projects, blogging on technical topics, creation of any tool/framework/library, taking part in hackathons/coding challenges/workshops, being part of any technical group/forum will all be valued
CoreStack Offers
- Competitive salary
- Competitive benefit package with appreciable equity
- Exciting, fast-paced and entrepreneurial culture
- Health insurance and other company benefits
NodeJS (Node.js)Python
PHP
Ruby on Rails (ROR)
Java
Kotlin
Android Development• Complete ownership of building and maintaining mobile APP.
• Deliver across the entire app life cycle design, build, deploy, test, release to app stores and
support.
• Should be comfortable working on Android (Kotlin/Java).
• Should be comfortable in building a great consumer user interface.
Roles and Responsibilities
• Overall experience of 2-4 years in native Android.
• Android Developer with 2+ years of experience.
• Experience in Android (Android Studio, Java, Kotlin).
• Basic understanding of Backend services, API implementation and database systems.
• We encourage all our devs to have base level of knowledge on DevOps, Source Control, CI/CD
systems, Cloud Services such as AWS, Firebase, GCP
• Ability to implement designs and functionality provided by UI/UX teams
• Understanding of production deployment of the app in Play Store.
Bootstrap
HTML/CSS
AngularJS (1.x)
Angular (2+)
- Our engineers are involved in all parts of the product lifecycle: brainstorming, design,prototyping, planning, execution, and deploying.
- We brainstorm to understand and explore the difficult problem and come up with the best solution for the hardest problems that impact the world.
- You will develop broad-ranging skills working on a wide variety of initiatives. You will take responsibility for your projects, but you'll also have teammates who look out for you.
- We operate in a “get s**t done” environment where the goal is always to execute and implement. While doing all of this...You will not forget to have fun!
WHAT WE VALUE
- You're cool with working with others. Our jobs aren’t done in a vacuum and everyone contributes to get the job done.
- You’re not afraid to make mistakes because without challenge, you’re not learning.
- Speaking of learning, you have a constant desire to grow and develop.
- You care about great design, not only in the product and visual sense, but also in your code and technical architecture.
- You are passionate about product craftsmanship, and can balance that with deploying something relevant.
- You move fast with a sense of urgency. You want to work on things that make an impact on the world.
DESIRED EXPERIENCE
- Candidate Expectations: Design, code, deploy and maintain scalable software infrastructure to meet Blowhorn's demands.
- 3+ years’ experience in a start-up environment or any reputed product based company
- Build APIs for business clients to integrate blowhorn into their systems.
- Setup processes and methodology for sustainable software development.
DESIRED SKILLS
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Good understanding of JS frameworks (AngularJS, ReactJS, VueJS), Angular 5+ and Bootstrap.
- Proficient understanding of web markup, including HTML5, CSS3
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Some exposure to Analytics/Dashboard and related client frameworks (D3.js, Apache superset)
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end
- Has worked extensively on Google maps and features like live tracking, geo fencing
- Good API integration skills (with backend frameworks)
- Mobile frameworks like Flutter is a plus
- Collaborate with other team members and stakeholders
- Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)
- Good understanding of SEO principles and ensuring that application will adhere to them.
Python
Amazon Web Services (AWS)Responsibilities will include:
• Working on the full stack, from UI elements to database performance.
• Building new features from start to finish and back end to front end, including architecture design, coding, testing, and supporting in production.
• Tackling a wide variety of technical issues throughout our stack and contributing to all parts of the code base.
Key things we'll be looking for:
• Functional, real world programming experience (vs. theoretical).
• 4 to 6 years experience in Python, Django.
• The ability to hold your own on the front end and the back end.
• SQL database experience (PostgreSQL, MySQL, SQLite).
• Experience with deployments to Heroku, AWS, or similar.
• A track record of balancing fast-and-dirty and long-term code maintainability.
• Experience in integrating 3rd party APIs and payment gateways.
• Experience working on a fintech or payments technology product.
Extra credit if you have:
• Experience with Postgres database administration.
• Shipped code that has supported tens of thousands of users, including enterprise/business customers.
• Experience in operations and how it pertains to site reliability/speed.
• Familiarity with networking, caching, database, and how to triage issues.
• A good eye for intuitive, user-friendly front end design.
PythonDjango
MongoDBHealthifyMe is a Health Tech Startup on a mission to make healthy living easy, fun and affordable for everyone by providing tech-enabled solutions. Founded in 2012, HealthifyMe is now India's largest and most loved health/fitness app with over 3 million users. The company helps consumers manage their health and fitness with diet and exercise tracking through a mix of technology intervention and human experts/coaches backed with artificial intelligence. HealthifyMe is co-founded by Tushar Vashisht (UPenn graduate, ex UID) and Sachin Shenoy (ex Google), and was incubated by Microsoft Accelerator. HealthifyMe is the highest rated app on Google Play with a rating of 4.6/5 and has been featured by Google and Apple multiple times for its quality benchmarks. The company, delivers measurable results on eating habits, fitness, and weight and is a platform of choice by leading Corporates and Healthcare partners in India.
Leadership Skill
- Technically hands on.
- Have previous experience of leading teams.
- Have experience with agile process, and ability to guide the team to follow the process.
- Comfortable in chaotic & high-energy, high-stakes start-up environment.
- Hates wasting time in unproductive meetings, and prefers getting quick consensus to move ship forward.
- Prefers delivering in production than spending time in meeting.
- Able to technically mentor team and guide them to high performance.
Technical Skills
- Loves solving technically hard problems.
- Have previous experience with Python(Django), MySQL.
- Have previous experience with one or more of AWS, RDS, SQS, EC2, DynamoDB, ElastiCache.
- NoSQL experience is good to have.
- Loves clean and structured code, and thrives to maintain it.
- Fast at coding, fast in learning and technically solid.
- Have previous experience in building, running and managing scalable and highly availability web services.
Look forward to
- Working with a world-class team.
- Fun & work at the same place with an amazing work culture and flexible timings.
- Get ready to transform yourself into a health junkie
Join HealthifyMe and Make History
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon