Cutshort logo
UX Researcher Lead
upGrad's logo

UX Researcher Lead

at upGrad

DP
Posted by Priyanka Muralidharan
icon
Remote, Bengaluru (Bangalore), Mumbai
icon
6 - 10 yrs
icon
₹20L - ₹35L / yr
icon
Full time
Skills
User Experience (UX) Design
User Research
User stories
Psychology

Senior Manager - Research

 

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.

upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

  • upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
  • upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
  • upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
  • We were also covered by the Financial Times along with other disruptors in Ed-Tech
  • upGrad is the official education partner for the Government of India - Startup India program
  • Our program with IIIT B has been ranked #1 program in the country in the domain of
  • Artificial Intelligence and Machine Learning

 

Role Summary

As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.

You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.

 

Roles & Responsibilities

  • Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
  • Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
  • Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
  • Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
  • Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
  • As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
  • Design, recruit and moderate research studies regularly (both in-person and remote)
  • Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
  • Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way

 

Skills Required

  • You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
  • You have to lead a team of at least 4 people
  • You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
  • You know how to analyze and work with design, business, and product data tracking
  • You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
  • You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
  • Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
  • You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
  • BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image
Subodh Popalwar
Software Engineer, Memorres
icon
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
Logos of company hiring on cutshort

About upGrad

Founded
2015
Type
Size
Stage
Raised funding
About

upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.


Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.  

Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:

  • We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
  • We provide structured online courses in collaboration with some of the prominent universities and industry experts
  • We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
  • All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
  • We conduct regular live lectures with the industry experts and the professors
  • Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
  • We provide in-depth feedback on all the assignments, case studies, and projects
  • We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
  • You get access to an alumni network of 3,000+ students across the globe
  • We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
  • Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program



Read more
Company video
upGrad's video section
upGrad's video section
Connect with the team
icon
Arthi Velmurugan
icon
abhigya shukla
icon
Omkar Pradhan
icon
Kechit Goyal
icon
Sakshi Jain
icon
Priyanka Muralidharan
icon
Pooja Patel
icon
Nihar Hatkar
icon
Avani M
icon
parth shah
icon
Prakash Rengarajan
icon
Rahul Banik
icon
Anurag Varma
icon
Anshuman Agrahari
icon
Akshada Date
icon
Vineet Thakkar
icon
Hari Prasad
icon
Aishwarya Kothari
icon
Yogesh Pati
Company social profiles
icon
icon
icon
icon
Why apply to jobs via Cutshort
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
2101133
Matches delivered
3712187
Network size
15000
Companies hiring

Similar jobs

DP
Posted by Pallavi Mishra
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
2 - 4 yrs
₹4L - ₹6L / yr
User Experience (UX) Design
User Research
B2B

UX Designer with focus on research - a research-based role who would work alongside the product manager and the design team to assess the markets, competitors, user behaviour & preferences and USPs. Primarily, the role would be to gather the problem statements and requirements from the client and understand what needs researching and designing.

Read more
at StarClinch
1 video
9 recruiters
DP
Posted by Misbah From
NCR (Delhi | Gurgaon | Noida)
0 - 1 yrs
₹1.8L - ₹3.6L / yr
Graphic Designing
Graphic Designer
User Experience (UX) Design
Adobe Photoshop
Adobe Indesign
+1 more
Job Description
  • Creating a wide range of graphics and layouts for product illustrations and websites with software.
  • Prepare rough drafts and present ideas.
  • Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, and Illustrator, etc. 
  • Use the appropriate colors and layouts for each graphic.
  • Amend designs after feedback.
  • Consult with marketing, copywriting, and sales teams to create cohesive designs.
  • Ensure final graphics and layouts are visually appealing.

Requirements
  • Bachelor's degree in graphic arts, design, communications, or related field.
  • Strong analytical and creative skills.
  • Excellent eye for detail.
  • Minimum 1+ years of experience.
Read more
DP
Posted by Roshni Banerjee
Bengaluru (Bangalore)
1 - 3 yrs
₹3L - ₹5L / yr
Graphic Designing
Adobe Photoshop
Illustration
Adobe Dreamweaver
Adobe Indesign
+3 more
Someone who can spearhead the design mandate for collaterals starting with the brand book and then across social media, brochure, whatsapp shares, workshop/FQ slides, blog, email, ads, certificates. 
  • Study design briefs and determine requirements
  • Schedule projects and define budget constraints
  • Conceptualize visuals based on requirements
  • Prepare rough drafts and present ideas
  • Develop illustrations, logos and other designs using software or by hand
  • Use the appropriate colors and layouts for each graphic
  • Work with team and manager to produce final design
  • Test graphics across various media
  • Amend designs after feedback
  • Ensure final graphics and layouts are visually appealing and on-brand
  • Requirements
    • Proven graphic designing experience
    • A strong portfolio of illustrations or other graphics
    • Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
    • A keen eye for aesthetics and details
    • Excellent communication skills
    • Ability to work methodically and meet deadlines
    • Degree in Design, Fine Arts or related field is a plus
Read more
at Geekcrate
1 recruiter
DP
Posted by Tejas Chitnis
Pune
2 - 5 yrs
₹4L - ₹5L / yr
User Interface (UI) Design
User Experience (UX) Design
HTML/CSS
Adobe XD
Adobe Photoshop
+2 more
Looking for a UI/UX designer who can work with a developer to create modern UI/UX designs for 2 or more websites. (Crypto-exchange and geekcrate.in)

Should know Adobe XD, PhotoShop, Animations in frontend (eg. animations following the cursor. CSS,HTML, git  
Read more
at HelpNow
1 video
5 recruiters
DP
Posted by Mohika Jain
Mumbai
4 - 40 yrs
₹7L - ₹12L / yr
User Experience (UX) Design
User Interface (UI) Design
Social Media Optimization (SMO)

About the Role:

Solve complex Design problems in भारतीय Healthcare involving multilingual population, diverse education backgrounds and evolving cultural contexts. Your creations will be pivotal in improving the patient experience in India and at the forefront of our ecosystem. Tinker with technology, play with our social media account and style up our first responder team.

Job Responsibilities:

  • Create 1-2 creatives a day!

  • Dictate social media and brand identity.

  • Create UIUX for internal ops management applications.

  • Create UIUX for digital and offline products for Hospitals, Clinics and labs.

  • Design posters, brochures and company pitch decks!


The candidate should have minimum 4 years of experience in:

  • Working at a growing startup
  • Studying at a top Design School
  • Work on Healthcare products or industry (bonus, not a necessity)
  • Keen sense of aesthetics and function
  • Having a curious mind.
  • Leading team(s).
Read more
at Disprz
4 recruiters
DP
Posted by Sai Disprz
Remote, Chennai
2 - 12 yrs
₹7L - ₹12L / yr
User Interface (UI) Design
User Experience (UX) Design
HTML/CSS
Wireframing
InVision
+1 more

UI/UX Designer role:

 

DISPRZ is looking for a UI/UX Designer who is passionate about resolving user pain points and delivering amazing customer experiences through customer empathy and great design.

 

Roles & Responsibilities

 

  • Gather and evaluate user requirements in collaboration with product managers and engineers
  • Producing high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
  • Build page navigation buttons and search fields
  • Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
  • Prepare and present rough drafts to internal teams and key stakeholders
  • Identify and troubleshoot UX problems (e.g. responsiveness)
  • Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyse and predict user behaviour.
  • Conduct layout adjustments based on user feedback
  • Adhere to style standards on fonts, colours and images
  • Employ techniques for discovering, recording, and communicating the customer's experience (mental modelling, journey mapping, etc.).

 

 

Job Specifications

 

  • A Bachelor's degree and a minimum of 2 years of UI/UX design experience for digital products or services.
  • Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems and Adobe Creative Suite.
  • Portfolio of design projects
  • Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
  • Team spirit; strong communication skills to collaborate with various stakeholders
  • Good time-management skills
Read more
at Healthifyme
1 video
11 recruiters
DP
Posted by Deepthi R
Bengaluru (Bangalore)
1 - 3 yrs
₹12L - ₹18L / yr
User Experience (UX) Design
User Interface (UI) Design
HTML/CSS
Javascript
InVision
Responsibilities Translate concepts into wireframes and mockups that lead to intuitive user experiences. Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces. Identify design problems and devise elegant solutions. Make strategic design and user-experience decisions related to core, and new, functions and features. Take a user-centered design approach and rapidly test and iterate your designs. Collaborate with other team members and stakeholders. Take smart risks and champion new ideas. Requirements 1+ years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments. Expertise in UX software such as InVision, UXPin, Balsamiq, Framer.js, Quartz Composer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus. Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision. Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design. A solid grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns. Ability to iterate your designs and solutions efficiently and intelligently. Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients. A clear understanding of the importance of user-centered design. Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval. Be willing to help teammates, share knowledge and experience with them, and learn from them. Be open to receiving feedback and constructive criticism. Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies.
Read more
at mykaizen
1 recruiter
DP
Posted by Mihir G
Remote, Mumbai
1 - 3 yrs
₹1L - ₹1L / yr
User Interface (UI) Design
User Experience (UX) Design
Implementation

Job Description


We are HealthTech company and are looking for an experienced and creative UI/UX Designer to join our team for building a Healthcare Ecosystem
As an UI-UX Designer, you will be responsible for delivering the best online user experience, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty. 

Responsibility: 

  • Understand product specifications and user psychology
  • Collaborating with Designers and Developers to create intuitive, user-friendly software
  • Find creative ways to solve UI-UX problems
  • Communicate design ideas and prototypes to developers
  • Responsible for understanding a client's vision and intent; conducting stakeholder conversations and workshops
  • Develops understanding of users and customers through primary and secondary research, able to come up with a research plan and lead a team through the process of research and synthesis
  • The ability to work collaboratively as part of a creative team that includes both clients and internal colleagues and bring new ideas to the table.
  • The faculty to help us stay ahead by constantly improving our design processes.

 

Key skills: 

  • Minimum 1-3 years of experience in UX and UI designing
  • Tools- Adobe XD, Photoshop, illustrator, Sketch are a must. The rest will be a good to have.
  • working experience of mockups
  • Ability to work with internal stakeholders and management
Read more
at Code Creators
1 video
1 recruiter
DP
Posted by Steve Dune
Mississauga
3 - 3 yrs
₹10L - ₹15L / yr
User Experience (UX) Design
HTML/CSS
Web Development
jQuery
We are in search of a creative UX designer should be aware of all the user experience technologies.
Read more
at Meetuniversity
2 recruiters
DP
Posted by Paritosh Gupta
Noida, NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹4L - ₹8L / yr
User Experience (UX) Design
HTML/CSS
Adobe Photoshop
Adobe Illustrator
Interaction Design
+3 more
MeetUniv.com(Beyond Horizons EduConnect) is a young, vibrant and fast growing VC funded company. We are incubated by one of the most premium accelerators of India. Our product offerings are redefining education marketing across international territories. We are based in Noida, India and are committed to provide awesome solutions / services to our clients. If you are looking at to redefine education marketing & want to work on amazing product offerings. Come join us. ## Front End User Interface Designer Job Description We are looking for an experienced and talented UI designer to design and shape unique, user-centric products and experiences. The ideal candidate will have experience working in agile teams, with developers, UX designers and copywriters. You will be able to make deliberate design decisions and to translate any given user-experience journey into a smooth and intuitive interaction. Responsibilities Be a great team player, experienced in working with agile teams. Ability to collaborate closely with developers, copywriters and UX designers. Create, improve and use wireframes, prototypes, style guides, user flows, and effectively communicate your interaction ideas using any of these methods. Present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e. color theory, visual weight, etc.) Continually keep yourself and your design team updated with the latest changes in your industry’s standards. Requirements Min 2 years’ experience in a design related position in organization with experience to include 3+ years hands-on experience HTML5 and CSS3 You have incredible design talent and you can write code too. We want someone who can help build what they design. Willingness to explore alternative web design and build prototypes to validate ideas and help iterate concepts You believe that good design is about much more than just 1px bevels and subtle gradients. It's all about problem solving. You have an impressive portfolio of projects that you've worked on from mock-ups to real, customer-facing web-applications. You must have a solid understanding of layout, typography and storytelling techniques, and a smart UX sensibility You're an expert when it comes to HTML and CSS and have considerable experience with JavaScript/jQuery. Experience using tools such as Photoshop, Sketch, Illustrator, InVision, Marvelapp Designed and coded a new product prototype using a whiteboard, HTML, CSS and JavaScript. Experience in building websites with web design frameworks such as Bootstrap Proficient understanding of code versioning tools, such as Git Experience in LESS, SASS or SCSS is a plus. Wireframed and built an interactive app.
Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
Get to hear about interesting companies hiring right now
iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image
Subodh Popalwar
Software Engineer, Memorres
icon
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
Logos of company hiring on cutshort