Senior Manager - Research
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.
upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the official education partner for the Government of India - Startup India program
- Our program with IIIT B has been ranked #1 program in the country in the domain of
- Artificial Intelligence and Machine Learning
Role Summary
As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.
You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.
Roles & Responsibilities
- Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
- Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
- Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
- Design, recruit and moderate research studies regularly (both in-person and remote)
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way
Skills Required
- You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
- You have to lead a team of at least 4 people
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
- You know how to analyze and work with design, business, and product data tracking
- You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
- You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
- Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
- You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
- BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus
Shubham Vishwakarma
Full Stack Developer - Averlon
About upGrad
About
upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.
Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.
Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:
- We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
- We provide structured online courses in collaboration with some of the prominent universities and industry experts
- We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
- All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
- We conduct regular live lectures with the industry experts and the professors
- Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
- We provide in-depth feedback on all the assignments, case studies, and projects
- We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
- You get access to an alumni network of 3,000+ students across the globe
- We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
- Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program
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- Monitor and manage accounts receivable to ensure timely payment collection.
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- Meeting with the client and internal team to review website and application requirements.
- Setting up project completion timelines with client and tracking it to closure.
- Configuring the company SharePoint systems to specified requirements.
- Developing new web components using XML, .NET, SQL, and C#.
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- Extending SharePoint functionality with forms, web parts, and application technologies.
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Role: Digital Marketing Executive
Exp: 1-2 Years
CTC: up to 4 LPA
Location: Pune
Requirements and skills:
- Proven experience as Digital Marketing Executive or similar role
- Excellent understanding of digital marketing concepts and best practices
- Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
- Working knowledge of ad serving tools (e.g., DART, Atlas)
- Perfect knowledge of web analytics tools (e.g. Google Analytics, NetInsight, WebTrends etc.)
- Skills and experience in creative content writing
- Analytical mindset and critical thinking
- Excellent communication and interpersonal skills
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• Embedded Software Development in C
•Design and development of software based on Autosar architecture
• Integration & verification of the developed SW components
•Debugging and error analysis
•Create design documents
•Participate in Design & Code reviews
Qualifications:
•University degree in electrical/electronics engineering, computer science or similar
•Minimum 5 years of experience in embedded software development
• Solid C programming skills
• Ideally with Autosar experience
•Knowledge on Functional Safety (ISO 26262)
• Familiar with Vector tools like DaVinci Configurator, Geny, CANoe, etc..
•Knowledge of scripting tools like Python, CAPL, etc.
Roles and Responsibilities
Functional Responsibilities:
1. Digital Marketing Planning:
· Plan actions and initiatives that are aligned to the business strategy, and supports the overall marketing goals of MHFA India products
2. Social Media Coordination:
· Manage and optimize social media accounts across platforms (Facebook, Twitter, LinkedIn, Instagram, etc.).
· Create, curate, and share content that encourages engagement, drives traffic, and builds brand awareness.
· Manage content calendars, scheduling, and publishing to maintain a consistent online presence.
· Monitor social media conversations, respond to comments, messages, and reviews, and manage online community interactions.
3. Email Marketing:
· Plan, execute, and analyze email marketing campaigns to nurture leads, engage customers, and drive conversions.
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· Monitor and improve email campaign performance based on key metrics and A/B testing.
4. SEO and SEM:
· Optimize website content for search engines (SEO) to improve organic visibility and drive traffic.
· Manage pay-per-click (PPC) campaigns using platforms like Google Ads, monitoring keyword performance, ad copy, and budgets.
· Analyze and report on keyword rankings, website traffic, and conversion rates to refine strategies.
5. Analytics and Reporting:
· Use analytics tools (e.g., Google Analytics, social media insights) to track and measure the performance of digital campaigns.
· Create regular reports detailing key performance indicators (KPIs), trends, and actionable insights.
· Make data-driven recommendations for improvements and optimizations based on campaign results.
6. Stay Current with Trends:
· Keep up-to-date with the latest trends, tools, and technologies in digital marketing, communication, and relevant industries.
· Recommend innovative approaches to improve campaign effectiveness and achieve better results.
Organizational Responsibilities
· Initiate activities in line with to MHFA India strategy and work plan
· Support director and team in development of MHFA India digital marketing and communications function
· Support in any other task that may be assigned by the organization
· Attention to detail and a commitment to maintaining high-quality content and functionality
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Redux/FluxAbout Our Client
It is a last-mile tech-logistics solution provider for intra-state deliveries based in Bangalore. It offers reliable, affordable, and professional services, structured to serve enterprises.
Our Client aggregates light commercial vehicles for urban logistics and has onboarded 55,000+ truckers on its platform across 14 cities. Our Client works across industry sectors like organized retail, FMCG and e-commerce, distribution and 3PL companies. Some of its clients include Amazon, Flipkart, Bisleri, Vishal Mega Mart, Future Supply Chain, Coca-Cola, Delhivery, and Udaan.
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Our Client, as a brand, is known as one of the market leaders in the enterprise segment, and first movers to identify and empathize with the underserved urban trucker community, playing a huge role in making them a part of the mainstream economy. This series-B funded tech-logistics company aims to disrupt the primitive $35bn+ urban-logistics industry by leveraging technology and help enterprises to reach consumers faster.
Our Client is India's largest enterprise urban-logistics provider in India, with 55,000+ Light Commercial Vehicles on its platform.
Why Our Client?
- Switch career into internet startups.
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What will I do?
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What skills should I have?
BTech, BE, BS degree in Computer Science, similar technical field of study or equivalent practical·
experience.
3+ years·' experience in web and software development.
Demonstrated knowledge of web technologies such as HTML5, CSS3, Javascript and AJAX/Fetch·
API.
Demonstrated experience in React, React-Router, Redux, React-saga/Thunk.·
Ability to work independently and multi-task effectively.·
Flexible and willing to accept a change in priorities as necessary.·
Strong attention to detail.·
A good understanding of cross-browser compatibility issues and ways to work around them.·
Proficient with code versioning tools, such as Git / Mercurial / SVN·
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React Native
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Android DevelopmentWe are seeking a skilled React Native Developer to join our development team in Noida. As a React Native Developer, you will be responsible for designing, developing, and maintaining high-quality mobile applications using the React Native framework. You will work closely with cross-functional teams to deliver outstanding mobile solutions.
Responsibilities:
- Develop and maintain mobile applications using React Native for iOS and Android platforms.
- Collaborate with designers and backend developers to implement intuitive user interfaces and ensure seamless user experiences.
- Write clean, efficient, and maintainable code, following coding standards and best practices.
- Integrate third-party libraries and APIs to enhance application functionality.
- Conduct thorough testing and debugging to identify and resolve any issues or bugs.
- Stay updated with the latest industry trends, technologies, and best practices in mobile application development.
- Collaborate with backend developers to ensure smooth integration of server-side logic.
- Participate in code reviews and provide constructive feedback to team members.
Requirements:
- 2-5 years of professional experience in mobile application development.
- Strong proficiency in React Native framework and JavaScript.
- Good understanding of mobile app development concepts, including UI/UX design principles and mobile-specific considerations.
- Experience with RESTful APIs and asynchronous programming.
- Familiarity with version control systems, such as Git.
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- Strong problem-solving and debugging skills.
- Excellent communication and collaboration abilities.
- Ability to work effectively in a fast-paced and dynamic environment.
- Bachelor's or Master's degree in Computer Science or a related field.
Preferred Skills:
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About Dapi:
Dapi is a financial technology infrastructure provider that allows businesses to accept and initiate bank transfers at nearly zero fees. We work to remove intermediaries thereby allowing our customers to deliver alternative payment solutions to their end-users. We are building a new financial infrastructure that will enable every company to offer its own embedded financial services. Within one year of our launch, we have managed to attract investments from Y Combinator, Pioneer Fund, and other notable VC funds. Read more about us in TechCrunch and Crunchbase.
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You will have the opportunity to use our leading proprietary tools to web scrape and integrate banks into our system. You will be exposed to a fast-paced, collaborative, and diverse work environment where you will get to see the real-world impact you make right away. We’re a team that openly welcomes new ideas, you will have the opportunity to present your own ideas and work on them once approved by the team.
What’s required
We believe that with a certain coding background, hard skills required for the job can be learned. However, soft skills like drive, passion, and commitment to learning cannot. Therefore, we are keen on finding candidates with the following inclinations:
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- Ability to work in a fast-paced, high pressure environment
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- Writing clean, high-quality, high-performance, maintainable code
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- B.Tech from Tier 1 College.
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- Expertise in Object Oriented Design, Database Design, and XML Schema
- Experience with Agile or Scrum software development methodologies
- Ability to multi-task, organise, and prioritise work
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon