UX Researcher Lead

at upGrad

UX Researcher Lead

upGrad

Company

Home

UX Researcher Lead

at upGrad

Posted by Priyanka Muralidharan

6 - 10 yrs

₹20L - ₹35L / yr

Remote, Bengaluru (Bangalore), Mumbai

Skills

User Experience (UX) Design

User Research

User stories

Psychology

Senior Manager - Research

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.

upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
We were also covered by the Financial Times along with other disruptors in Ed-Tech
upGrad is the official education partner for the Government of India - Startup India program
Our program with IIIT B has been ranked #1 program in the country in the domain of
Artificial Intelligence and Machine Learning

Role Summary

As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.

You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.

Roles & Responsibilities

Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
Design, recruit and moderate research studies regularly (both in-person and remote)
Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way

Skills Required

You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
You have to lead a team of at least 4 people
You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
You know how to analyze and work with design, business, and product data tracking
You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus

Senior Manager - Research

About Us

upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
We were also covered by the Financial Times along with other disruptors in Ed-Tech
upGrad is the official education partner for the Government of India - Startup India program
Our program with IIIT B has been ranked #1 program in the country in the domain of
Artificial Intelligence and Machine Learning

Role Summary

Roles & Responsibilities

Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
Design, recruit and moderate research studies regularly (both in-person and remote)
Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way

Skills Required

You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
You have to lead a team of at least 4 people
You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
You know how to analyze and work with design, business, and product data tracking
You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus

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About upGrad

Founded :

2015

Type :

Product

Size :

100-500

Stage :

Raised funding

About

upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.

Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.

Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:

We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
We provide structured online courses in collaboration with some of the prominent universities and industry experts
We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
We conduct regular live lectures with the industry experts and the professors
Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
We provide in-depth feedback on all the assignments, case studies, and projects
We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
You get access to an alumni network of 3,000+ students across the globe
We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program

We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
We provide structured online courses in collaboration with some of the prominent universities and industry experts
We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
We conduct regular live lectures with the industry experts and the professors
Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
We provide in-depth feedback on all the assignments, case studies, and projects
We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
You get access to an alumni network of 3,000+ students across the globe
We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program

Connect with the team

Arthi Velmurugan

abhigya shukla

Omkar Pradhan

Kechit Goyal

Sakshi Jain

Priyanka Muralidharan

Pooja Patel

Nihar Hatkar

Avani M

parth shah

Prakash Rengarajan

Rahul Banik

Anurag Varma

Anshuman Agrahari

Akshada Date

Vineet Thakkar

Hari Prasad

Aishwarya Kothari

Yogesh Pati

Company social profiles

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Managing Team and support them in there day to day activity

● Experience leading an inside sales organization in a high-growth company is preferred.

●Excellent communication & interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences

● Solid knowledge and understanding of the end-to-end Sales lifecycle

● Prior experience in B2B, IT Services, SaaS and the high-tech industry Secondary Skill Set :

● Knowledge on the industry verticals

Roles and Responsibilities :

●Conduct market research and relay relevant market trends to respective stakeholders

● Understand PeanutSquare market propositions end to end

● Align organizational propositions as per the zonal strategy

●Qualify the prospects and create an approach strategy by aligning the right propositions to the identified target group

● Experience in working on tools like Lusha , Zoom Info and etc

● Make sure the team achieves the target and keep them motivated.

●Generate leads via calls, mails & meetings and covert them into opportunities

●Play an active role in sales enablement through learning and contribution of content & accountability.

● Handle end-to-end sales cycle

● Achieve sales and financial targets set for the zone

● Drive ‘old-new’ sales

● Handle account escalations effectively.

●Keep the database updated for the potential prospects Regular follow up with the prospects and build the sales pipeline Setting-up meetings with prospective clients (C Level, IT Decision Makers)

Job Description:

This is an exciting opportunity for a self-starter who enjoys working in a fast-paced, quality oriented, and team environment.

● Has experience 3 years plus Sales in the USA & Europe region.

● Drive outbound calls to generate qualified leads from new prospects

●Use phone, email, LinkedIn to perform selling activities and drive new business

● Qualifying the leads.

● Manage sales through prospecting, cold-calling, lead generation,

●Building contact database and verification through LinkedIn and other Lead Gen tool

● Liaising with the internal team

●Revenue Generation: - Responsible for generating revenue based on target assigned approx. $1 million per year.

●Good communication skills both written and verbal and ability to build genuine rapport

● Solid Experience IT Services sales at least 5 years.

●Responsible to generate business and through the lifecycle of sales (from Generation to Closure)

● 80% hunting & 20% account management.

Roles and Responsibilities:

● Lead generation Generating qualified leads across mid and large enterprise segments by leveraging online and offline channels.

●Marketing and campaign Managing email communication and driving the communication flowchart to achieve campaign objectives. Also, able to use online and social media option for BD

●Database management Identifying key prospects across our target audience and managing data churn.

Account based marketing Ensuring audience engagement across key account segments with relevant content for existing leads through a designed process to generate more revenue.

Cold Calling: - Generating positive leads from calling customers and a minimum of 30 calls per day needs to be maintained.

Managing Team and support them in there day to day activity

● Experience leading an inside sales organization in a high-growth company is preferred.

●Excellent communication & interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences

● Solid knowledge and understanding of the end-to-end Sales lifecycle

● Prior experience in B2B, IT Services, SaaS and the high-tech industry Secondary Skill Set :

● Knowledge on the industry verticals

Roles and Responsibilities :

●Conduct market research and relay relevant market trends to respective stakeholders

● Understand PeanutSquare market propositions end to end

● Align organizational propositions as per the zonal strategy

●Qualify the prospects and create an approach strategy by aligning the right propositions to the identified target group

● Experience in working on tools like Lusha , Zoom Info and etc

● Make sure the team achieves the target and keep them motivated.

●Generate leads via calls, mails & meetings and covert them into opportunities

●Play an active role in sales enablement through learning and contribution of content & accountability.

● Handle end-to-end sales cycle

● Achieve sales and financial targets set for the zone

● Drive ‘old-new’ sales

● Handle account escalations effectively.

●Keep the database updated for the potential prospects Regular follow up with the prospects and build the sales pipeline Setting-up meetings with prospective clients (C Level, IT Decision Makers)

Backend Developer

at Merge

2 candid answers

Posted by Sweta Aneja

Bengaluru (Bangalore)

2 - 5 yrs

₹10L - ₹40L / yr

Distributed Systems

Microservices

Go Programming (Golang)

Ruby on Rails (ROR)

Ruby

+6 more

What are we looking for?

We are looking for hands-on coders who love what they do, have high attention to detail and are looking for challenging opportunities which involve building products from scratch. Someone who is proactive, and always keen to learn.

What will you be doing?

On a daily basis, some of your work will involve but is not limited to:

Write clean, secure, and well-tested code
Build tools and integrate systems to scale the effectiveness of the product

Work Culture at Merge:

Commitment to excellence - In every output, we produce as individuals and as a company, we have to strive for world-class quality. We’re making a change in the world. It will push us out of our comfort zones. We operate in a rapidly changing market and strive to deliver high-quality products faster than anyone else.

We get it done - We take ownership of what we do. Working here is about really, truly owning everything you do. There’s no such thing as “Not my job.” If you see a problem that needs solving, you can – and should – be the one to solve it

Requirements

Skills That Will Help You Excel At Merge

You have 2 to 5 years of experience building highly reliable and scalable backend systems
Experience in two or more languages. Go, Node.js, Python, or Java would be ideal.
You have experience in high-throughput distributed systems and microservices
Experience with AWS and CI/CD workflow
Driven, and passionate about building products
You take ownership of your code
You have good communication skills in English
You are familiar with security best practices

What are we looking for?

What will you be doing?

On a daily basis, some of your work will involve but is not limited to:

Write clean, secure, and well-tested code
Build tools and integrate systems to scale the effectiveness of the product

Work Culture at Merge:

Requirements

Skills That Will Help You Excel At Merge

You have 2 to 5 years of experience building highly reliable and scalable backend systems
Experience in two or more languages. Go, Node.js, Python, or Java would be ideal.
You have experience in high-throughput distributed systems and microservices
Experience with AWS and CI/CD workflow
Driven, and passionate about building products
You take ownership of your code
You have good communication skills in English
You are familiar with security best practices

DevOps Engineer

at Bootlabs Technologies Private Limited

Posted by Sahana Pal

Bengaluru (Bangalore)

2 - 6 yrs

₹8L - ₹20L / yr

Docker

Kubernetes

DevOps

Amazon Web Services (AWS)

Windows Azure

+3 more

Job Description:

About BootLabs

https://www.google.com/url?q=https://www.bootlabs.in/&;sa=D&source=calendar&ust=1667803146567128&usg=AOvVaw1r5g0R_vYM07k6qpoNvvh6" target="_blank">https://www.bootlabs.in/

-We are a Boutique Tech Consulting partner, specializing in Cloud Native Solutions.
-We are obsessed with anything “CLOUD”. Our goal is to seamlessly automate the development lifecycle, and modernize infrastructure and its associated applications.
-With a product mindset, we enable start-ups and enterprises on the cloud
transformation, cloud migration, end-to-end automation and managed cloud services.
-We are eager to research, discover, automate, adapt, empower and deliver quality solutions on time.
-We are passionate about customer success. With the right blend of experience and exuberant youth in our in-house team, we have significantly impacted customers.

Technical Skills:

• Expertise in any one hyper scaler (AWS/AZURE/GCP), including basic services like networking,
data and workload management.

Networking: VPC, VPC Peering, Transit Gateway, Route Tables, Security Groups, etc.
Data: RDS, DynamoDB, Elastic Search
Workload: EC2, EKS, Lambda, etc.

Azure

Networking: VNET, VNET Peering,
Data: Azure MySQL, Azure MSSQL, etc.
Workload: AKS, Virtual Machines, Azure Functions

Networking: VPC, VPC Peering, Firewall, Flowlogs, Routes, Static and External IP Addresses
Data: Cloud Storage, DataFlow, Cloud SQL, Firestore, BigTable, BigQuery
Workload: GKE, Instances, App Engine, Batch, etc.

• Experience in any one of the CI/CD tools (Gitlab/Github/Jenkins) including runner setup,
templating and configuration.
• Kubernetes experience or Ansible Experience (EKS/AKS/GKE), basics like pod, deployment,
networking, service mesh. Used any package manager like helm.
• Scripting experience (Bash/python), automation in pipelines when required, system service.
• Infrastructure automation (Terraform/pulumi/cloud formation), write modules, setup pipeline and version the code.

Optional:

• Experience in any programming language is not required but is appreciated.
• Good experience in GIT, SVN or any other code management tool is required.
• DevSecops tools like (Qualys/SonarQube/BlackDuck) for security scanning of artifacts, infrastructure and code.
• Observability tools (Opensource: Prometheus, Elasticsearch, Open Telemetry; Paid: Datadog,
24/7, etc)

Job Description:

Technical Skills:

• Expertise in any one hyper scaler (AWS/AZURE/GCP), including basic services like networking,
data and workload management.

Networking: VPC, VPC Peering, Transit Gateway, Route Tables, Security Groups, etc.
Data: RDS, DynamoDB, Elastic Search
Workload: EC2, EKS, Lambda, etc.

Azure

Networking: VNET, VNET Peering,
Data: Azure MySQL, Azure MSSQL, etc.
Workload: AKS, Virtual Machines, Azure Functions

Talent Acquisition Specialist

at Innoviti Payment Solutions

4 recruiters

Posted by Prajwal P M

Bengaluru (Bangalore)

3 - 8 yrs

₹4L - ₹6L / yr

Recruitment

Recruitment/Talent Acquisition

Sourcing

Negotiation

Role and responsibilities:

Develop recruitment goals and objectives.
Develop sustainable recruiting strategy based on our goals and needs.
Source passive candidates
Search resume databases for the most fit candidates
Communicate with Hiring Managers
Determine the effectiveness and success of current recruiting plans and strategies.
Write and proofread job descriptions.
Recommend new sources for active and passive candidate recruiting.
Build talent networks to find qualified active and passive candidates.
Use multi-channel approach to recruit.
Evaluate which sources bring best candidates.
Identify key recruiting KPIs.
Plan and implement a Recruitment Marketing and Employer Branding strategy to attract high quality applicants.
Review applicants to evaluate if they meet the position requirements.
Interview candidates following company's rules and regulations.
Adhere to laws, rules, and regulations.
Adhere to personal data privacy regulations.
Responsible for end-to-end recruitment activities.
Responsible for hiring decisions Offer Negotiation / DOJ negotiations / Notice period Negotiations with candidates.
Rich experience in technical/Non-technical hiring across all levels (junior, middle & senior)

Role and responsibilities:

Develop recruitment goals and objectives.
Develop sustainable recruiting strategy based on our goals and needs.
Source passive candidates
Search resume databases for the most fit candidates
Communicate with Hiring Managers
Determine the effectiveness and success of current recruiting plans and strategies.
Write and proofread job descriptions.
Recommend new sources for active and passive candidate recruiting.
Build talent networks to find qualified active and passive candidates.
Use multi-channel approach to recruit.
Evaluate which sources bring best candidates.
Identify key recruiting KPIs.
Plan and implement a Recruitment Marketing and Employer Branding strategy to attract high quality applicants.
Review applicants to evaluate if they meet the position requirements.
Interview candidates following company's rules and regulations.
Adhere to laws, rules, and regulations.
Adhere to personal data privacy regulations.
Responsible for end-to-end recruitment activities.
Responsible for hiring decisions Offer Negotiation / DOJ negotiations / Notice period Negotiations with candidates.
Rich experience in technical/Non-technical hiring across all levels (junior, middle & senior)

Sales Executive | IT Sales| Laptop/Desktop/Servers

An IT Hardware Company

Agency job

via DMAG by Gargee Bhadauria

NCR (Delhi | Gurgaon | Noida)

2 - 5 yrs

₹2L - ₹4L / yr

Laptop

Desktop

Sales

Business Development

Field Sales

+1 more

We have requirement of Sales/Marketing Executive with one of our clients who is into IT products selling (Laptop/Desktop/Servers/Services etc) - Post : Marketing Executive Gender : Male Office Location : South Delhi ( East of Kailash) Qualification : Any Graduate/MBA in Marketing Experience : 2-4 years Salary : As per market standards + Sales based Incentives, Conveyance/Mobile charges on actual. Skills : · Must have good communication and interpersonal skills. · Must have experience in sales and marketing. · Must have own conveyance. · Experience in selling IT products in corporate, SME, Educations and other industries/business. · Must be young, dynamic and sale booster of IT Products,Streetsmart IT Savvy Persons. I interested please send your updated CV mentioning the below mentioned details - Present Salary : Expected Salary: Joining Time : Do you have own conveyance (Bike) & Driving Licence : Why you think you are suitable for this role : As we are having multiple positions you can refer your friends & Colleagues.

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