Senior Manager - Research
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.
upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the official education partner for the Government of India - Startup India program
- Our program with IIIT B has been ranked #1 program in the country in the domain of
- Artificial Intelligence and Machine Learning
Role Summary
As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.
You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.
Roles & Responsibilities
- Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
- Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
- Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
- Design, recruit and moderate research studies regularly (both in-person and remote)
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way
Skills Required
- You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
- You have to lead a team of at least 4 people
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
- You know how to analyze and work with design, business, and product data tracking
- You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
- You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
- Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
- You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
- BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus
Shubham Vishwakarma
Full Stack Developer - Averlon
About upGrad
About
upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.
Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.
Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:
- We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
- We provide structured online courses in collaboration with some of the prominent universities and industry experts
- We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
- All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
- We conduct regular live lectures with the industry experts and the professors
- Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
- We provide in-depth feedback on all the assignments, case studies, and projects
- We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
- You get access to an alumni network of 3,000+ students across the globe
- We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
- Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program
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Team -Support Operations — Technical Solutions
Level
IC2 (1–3 years of relevant experience)
Location
India (Remote) — IST time zone, with overlap with US East/Central teams
Reports To Tech Manager
Employment Type Full-time
ABOUT DELTEK
Deltek is the leading global provider of software and solutions for project-based businesses, serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle — from winning work and planning resources to executing delivery and getting paid.
The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that enable Deltek's support and customer success teams to operate at scale — think intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes.
THE ROLE
We are looking for a System Engineer (IC2) to join our Technical Solutions team based in India. This is a hands-on engineering role, you will build, integrate, and support the systems that power our customer-facing and internal support operations.
In your first year, you can expect to:
- Build and maintain integrations between support platforms (Oracle Service Cloud, Salesforce, Gainsight) using PHP, JavaScript, and Workato
- Contribute to AI-assisted workflow automation — including LLM-based tools and intelligent routing solutions already in production
- Write and optimize SQL queries against our operational data stores to power dashboards, reports, and automated triggers
- Troubleshoot issues across the full stack: front-end, API layer, back-end logic, and database and document root cause findings
- Work in a sprint-based environment alongside engineers, CS operations leads, and product stakeholders across the US and India
This role is well-suited for someone who is early in their career but already has real project or production experience. You will work with guidance from senior engineers while taking genuine ownership of defined workstreams. The expectation is not that you know everything on day one — it is that you are technically curious, structured in your thinking, and driven to ship things that work.
WHAT WE'RE LOOKING FOR
Must-Have Technical Skills
- PHP and JavaScript: Hands-on experience building or maintaining web applications, APIs, or internal tools. You have written code that went somewhere beyond your laptop.
- REST/SOAP APIs and Web Services: You understand how system-to-system data flows work and have built or consumed integrations in a real context.
- Relational databases and SQL: You can write optimized queries, understand joins and indexes, and are comfortable reading a schema you didn't design.
- Full-stack troubleshooting: When something breaks, you know how to methodically trace the issue across front-end, back-end, and database layers — not just escalate it.
- Documentation: You can translate what you built into clear written artifacts — requirements, workflow diagrams, solution designs — that a non-engineer can follow.
- Agile/sprint delivery: You have worked in a structured sprint environment and are comfortable with ceremonies, tickets, and incremental delivery.
Must-Have Soft Skills
- Root-cause orientation: You don't patch symptoms and move on. You want to understand why something broke before deciding how to fix it.
- Self-driven with good judgment: You can manage your own time on a defined problem, identify when you're stuck and need input, and flag risks before they become blockers.
- Clear communicator across audiences: You can explain a technical problem to a non-technical stakeholder and a design decision to a senior engineer — in writing and in a call.
- Collaborative: You work well with people you've never met in person, across time zones, and with stakeholders who don't share your technical background.
Nice-to-Have Skills
The following are not required for the role, but candidates with depth in any of these areas will stand out. Listed in rough order of relevance to this team's current work:
Oracle Service Cloud
Workato / iPaaS
Salesforce
Gainsight
AI / LLM integration
Snowflake
Microsoft Power BI
Microsoft Power Apps
Cloud-native development
Experience with AI tools (GitHub Copilot, LLM APIs, automation agents) used in an operational or product context — not just personal experimentation — is a genuine plus for this team.
RESPONSIBILITIES
At the IC2 level, you will primarily execute within defined frameworks and grow your independent scope over time. The following reflects what you will own and contribute to:
Build & Integrate
- Build and maintain AI-enabled workflows, platform integrations, and internal tools using PHP, JavaScript, Workato, and Web Services
- Develop prototypes and proofs of concept; contribute to production deployments under senior guidance
- Implement and test integrations between Deltek's support platforms and internal data systems
Analyse & Solve
- Break down defined problems into actionable tasks; identify risks, dependencies, and edge cases before they surface in production
- Troubleshoot complex issues across the full stack and document root cause findings clearly
- Investigate stakeholder-reported issues to identify whether the problem is technical, process-related, or both
Operate & Improve
- Follow established governance, architecture, and deployment processes; raise improvement suggestions through proper channels
- Write and maintain documentation for systems, workflows, business rules, and solution designs
- Participate actively in sprint ceremonies; manage your own tasks and flag blockers early
- Demonstrate continuous learning in AI, automation, and integration technologies — this space moves fast and curiosity is part of the job
QUALIFICATIONS
- Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Equivalent practical experience considered.
- Experience: 1–3 years of hands-on experience in software engineering, systems integration, or a closely related field. Internship and co-op experience counts if it involved real production systems.
- Coding: Demonstrable PHP and/or JavaScript experience — a portfolio, GitHub profile, or code sample you can speak to will strengthen your application.
- Collaboration model: Comfortable working remotely with distributed teams. The role requires regular overlap with US East/Central time zones (approximately 6:30 PM – 10:30 PM IST for at least part of the week).
- Language: Strong written and spoken English is essential — much of the collaboration with stakeholders and senior engineers happens asynchronously in writing.
WHAT TO EXPECT WORKING HERE
- A small, technically-focused team where your work is visible and your contributions are directly tied to outcomes customers feel
- Exposure to production AI/LLM systems, not just theoretical discussions about AI
- A culture that values root-cause thinking and good documentation over heroics and quick fixes
- Growth path: engineers who demonstrate technical depth and ownership at IC2 have a clear track toward IC3 (mid-level) scope within 18–24 months
- Regular 1:1s and structured feedback — this team invests in making you better, not just keeping you busy
We're hiring a Fresher Education Counsellor! Join our team to identify potential students, understand their needs, and guide them to the right educational solutions. No experience needed - we'll train you! Strong communication skills and a passion for helping others required. Salary: ₹25k CTC. Location: Bengaluru.
Job description:
Name of the College: KGiSL Institute of Technology
College Profile: The main objective of KGiSL Institute of Technology is to provide industry embedded education and to mold the students for leadership in industry, government, and educational institutions; to advance the knowledge base of the engineering professions; and to influence the future directions of engineering education and practice. The ability to connect to the future challenges and deliver industry-ready human resources is a credibility that KGISL Educational Institutions have progressively excelled at. Industry -readiness of its students is what will eventually elevate an institution to star status and its competitiveness in the job market. Choice of such an institution will depend on its proximity to industry, the relevance of its learning programme to real-time industry and the active connect that a student will have with industry professionals.
Job Title: Assistant Professor
Departments:
· S&H (Mathematics) - Assistant Professor
Qualification:
· B.sc, M.sc & Ph.D. / NET or SET preferred
Immediate Joiner preferred
Candidate Profile:
· Candidate should complete their PhD in the relevant discipline
· Candidate should have Good Communication Skills
· Commitment towards work
Interview Process: Interview and Technical round
Job Location:Saravanampatti, Coimbatore, Tamilnadu
Apply Mode: Email
Last Date: As soon as possible
How to Apply: Indicates may send their resume along with all necessary documents to the following Email address.
Job Type: Full-time
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
To achieve sales retail and project business targets of branches
reporting under HO.
To achieve brand wise, location wise targets.
To travel / meet Franchisee, Dealers & Sales teams to solve issues
related to sales, services, logistics and collections.
To train and assess Sales and Service teams.
To appoint Franchisee, Dealers, Sales and Service teams at locations
To conduct review meets and present MIR.
To promote, push, close branches as per performance.
To design festive schemes, offers and boost sales.
To solve all kinds of day to day issues affecting business growth.
Required
Qualification
Any Graduate with relevant background
Other Skills Excellent communication, google spreadsheets, team leader, target
achiever, open to travel.
CTC Range
Age Bracket Above 35
Experience 10-15 Years - MEP
No. of Vacancy 1
Location Bhandup, Mumbai
15 lakhs/annum (incl incentives
Data AnalyticsJob role:
As a data analyst, you will be responsible for compiling actionable insights from data and assisting program, sales and marketing managers build data-driven processes. Your role will involve driving initiatives to optimize for operational excellence and revenue.
Responsibilities:
- Ensure that data flows smoothly from source to destination so that it can be processed
- Utilize strong database skills to work with large, complex data sets to extract insights
- Filter and cleanse unstructured (or ambiguous) data into usable data sets that can be analyzed to extract insights and improve business processes
- Identify new internal and external data sources to support analytics initiatives and work with appropriate partners to absorb the data into new or existing data infrastructure
- Build tools for automating repetitive asks so that bandwidth can be freed for analytics
- Collaborate with program managers and business analysts to help them come up with actionable, high-impact insights across product lines and functions
- Work closely with top management to prioritize information and analytic needs
Requirements:
- Excel
- Scrapping
- Medium Communication Skill (Spoken and written)
- SaaS industries knowledge
- Add Product
- Check Dodontdo
- Scrapping
- Work on Support Tickets (Resolve customers issue)
Web/Data/Execl Scraping must
- Strong communication abilities
- Exceptional communication and the capacity to switch up speaking approach
- The capacity to adjust to challenging circumstances
- The capacity to adjust to challenging circumstances
- Having a firm understanding of the products or services the business provides
- Ability to listen and solve problems
- Ability to cope with rejection while remaining calm
- Outstanding capacity to manage conflicts and address grievances during negotiations
About Texila:-
We are proud to offer the best online courses in a range of disciplines including healthcare, medicine, management, and research. Texila Educare Healthcare and Technology Enterprises Private Limited offers courses for professionals with over 20 years of experience teaching students all around the world.
Job Description:
- Develop new relationships to grow business and help the company expand
- Maintain existing business
Responsibilities:
- To source, onboard and train, retain and engage education consultancies network within an assigned territory to get the desired number of students per year
- To identify and sign Pre-Med Center in the designated territory to get the desired number of students from them
- To identify potential partners, to work as affiliate marketers for TAU programs
- To identify and engage with administrative heads of Medical Teaching Hospitals to build a list of prospects for UG / PG programs
- To identify a list of prospects (MBBS graduates) and create a database of them. Meet and convince them to get the desired numbers
- To Plan and execute a set of ATL / BTL activities required for the engagement, sourcing and retention of target students for various programs
Requirements:-
- Bachelor's degree
- 3 - 5 years prior industry-related business development experience
- Strong communication and interpersonal skills
- Proven knowledge and execution of successful development strategies
Client An IT Services Major, hiring for a leading insurance player.
Position: SENIOR CONSULTANT
Job Description:
- Azure admin- senior consultant with HD Insights(Big data)
Skills and Experience
- Microsoft Azure Administrator certification
- Bigdata project experience in Azure HDInsight Stack. big data processing frameworks such as Spark, Hadoop, Hive, Kafka or Hbase.
- Preferred: Insurance or BFSI domain experience
- 5 to 5 years of experience is required.
Java
Python
C++Data AnalyticsResponsibilities
- Build and mentor the platform team at Checko.
- Own the design, development, testing, deployment, and craftsmanship of the team’s infrastructure and systems capable of handling massive amounts of requests with high reliability and scalability
- Leverage the deep and broad technical expertise to mentor engineers and provide leadership on resolving complex technology issues
- Entrepreneurial and out-of-box thinking essential for a technology startup
- Guide the team for unit-test code for robustness, including edge cases, usability, and general reliability
Requirements
- Must have design, development, testing, deployment of systems capable of handling massive amounts of requests with high reliability and scalability
- Must have strong command in writing production-level code in Java or Python including skills in debugging, performance analysis/optimization and memory usage optimization
- Must have worked with real-time web/mobile applications and event-driven architectures
- Must have experience working with relational and non-relational databases and understanding their data models and performance tradeoffs.
- Must have solid engineering principles and a clear understanding of data structures and algorithms
- Should have knowledge of service-oriented architecture, caching techniques, micro-services, and distributed systems
- Should have basic understanding of C++/reactJS/Angular/Node
Desired Skills and Experience
Algorithms, debugging, performance optimization on low-end processors, data structures, REST, service-oriented architecture.
Java
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Full Stack Developer - Averlon