Senior Manager - Research
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.
upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the official education partner for the Government of India - Startup India program
- Our program with IIIT B has been ranked #1 program in the country in the domain of
- Artificial Intelligence and Machine Learning
Role Summary
As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.
You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.
Roles & Responsibilities
- Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
- Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
- Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
- Design, recruit and moderate research studies regularly (both in-person and remote)
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way
Skills Required
- You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
- You have to lead a team of at least 4 people
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
- You know how to analyze and work with design, business, and product data tracking
- You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
- You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
- Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
- You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
- BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus
Subodh Popalwar
Software Engineer, Memorres
About upGrad
upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.
Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.
Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:
- We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
- We provide structured online courses in collaboration with some of the prominent universities and industry experts
- We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
- All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
- We conduct regular live lectures with the industry experts and the professors
- Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
- We provide in-depth feedback on all the assignments, case studies, and projects
- We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
- You get access to an alumni network of 3,000+ students across the globe
- We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
- Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program
Similar jobs
Kotlin
Android Development
Java1. Writing clean and efficient native Android applications
2. Proven knowledge of Android SDK, different versions of Android, and how to deal with
different screen sizes
3. Familiarity with RESTful APIs to connect Android applications to back-end services
4. Proven knowledge of Android UI design principles, patterns, and best practices
5. Experience with offline storage, threading, and performance tuning
6. Must have worked on integrating oAuth/JWT
7. Must have worked with Git
8. Understanding of SDLC process
9. Good to have knowledge of Jira
Key Responsibilities:
1. Writing clean and efficient native Android applications
2. Consuming web services/APIs for Android platform
3. Monitoring the performance of live apps and work on optimizing them at the code level
4. Identifying and resolving bottlenecks, rectifying bugs and enhancing application
performance
5. Integrating new features into the platform
6. Integrating payment gateways
7. Looking into any bug fixes post go live
8. Helping the junior developers
Google AnalyticsJob Purpose
We are looking for a one man/woman army kind of person, who is a self starter and takes any initiative to its logical conclusion. Loves to play with new ideas for digital marketing, and can wear multiple hats as required.
A passionate person who loves the freedom of trying out new things and at the same time loves to learn from others.
Key Areas of Responsibility
B2B marketing to generating leads, working with the product and development team to evolve the product to increase conversion at every step of the customer journey.
Desired Candidate Profile
Essential Skills
Reliable, Accountable and Trustworthy.
Good in English (spoken and written).
Ability to quickly understand the market and product. Loves to do research and arrange the tasks based on achievable milestones.
Must have some prior experience in digital marketing.
Plz write in no more than 100 words (and no BS plz) why we should hire you while applying.
Python
Javascript
React.js
Angular (2+)
AngularJS (1.x)Experience: 4-8 years
Notice Period: 15-30 days
Mandatory Skill Set:
Front End: ReactJS / Javascript / CSS / jQuery / Bootstrap
Backend: Python /Django/ Flask / Tornado
Responsibilities :
- Responsible for design and architecture of functional prototypes and production ready systems
- Uses open source frameworks as appropriate. Django Preferred.
- Develops Python and JavaScript code as necessary.
- Co-ordinating with team lead / product team and contributing to business requirements in terms of code.
- Write Rest APIs and documentation to support consumption of these APIs.
- Communicate technical concepts with trade offs, risks, and benefits.
- Evaluate and resolve product related issues.
Requirements :
- Demonstrable experience writing clean, thoughtful and business oriented
- Strong understanding of JavaScript, HTML, and CSS3. Knowledge of ReactJS and Redux is a plus.
- Good understanding of REST API's and experience in building them. Knowledge of Django Rest Framework is a plus.
- Experience on asynchronous request handling, partial page updates, and AJAX.
- Proficient understanding of cross browser compatibility issues and ways to work around such issues
- Proficient understanding of code versioning tools, such as Git / Mercurial / SVN
- Proactive in terms of sharing updates across the entire team.
PHP
Laravel
CodeIgniter
HTML/CSSJavascriptTask:
- Develop, record, and maintain cutting-edge web-based PHP applications.
- Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
- Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
- Prepare and maintain all applications utilizing standard development tools.
- Utilize backend data services and contribute to increase existing data services API.
- Lead the entire web application development life cycle right from concept stage to delivery and post launch support.
- Refactor, optimize, and improve the existing codebase for maintenance and scale.
- Use test driven development and acceptance tests to ensure feature quality
- Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues.
- Document the development process, architecture, and standard components.
- Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager.
- Keep abreast of new trends and best practices in web development.
We wish:
- Previous working experience as a PHP Developer for 4 year(s)
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Proficient in PHP, HTML5, JavaScript, JQuery Expert
- Experience with PHP MVC frameworks (Symfony, Laravel, Yii, CodeIgniter, Zend, etc.)
- Excellent relational database skills with MySQL
- Experience with building restful JSON web services
- Knowledge of API’s, such as Twitter, Facebook, Google maps, Instagram, etc.
- Understanding of responsive design frameworks such as bootstrap
Desirable:
- Should have problem-solving skills
- Good experience in oops concept
- Good experience in MVC
- Good experience in jQuery & JavaScript
- Learn & work on new technologies/ frameworks.
- Knowledge of bootstrap
We Offer:
- Freedom to realize your ideas & individual career & development opportunities.
- A motivating work environment, flat hierarchical structure, numerous company events that cannot be forgotten, and fun at the workplace with flexibilities.
- Professional challenges and career development opportunities.
React.js
NodeJS (Node.js) 3 to 6 years of experience in React.js
You will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack.
You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.
Should be able to design and build modern user interface components to enhance application performance.
In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
Experience with user interface design.
Position – Product Designer
Location – Mumbai/Bangalore
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
- We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program
- Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning
Roles & Responsibilities
* Reviewing and improving our current platforms
* Define visual elements, product elements, and overall design
* Individually contribute to projects along with the product manager, developers and stakeholders
* Interacting with the team for ideation and work critique
* Evaluate and set best UI practices and standards
* Creating functional as well as beautiful solutions to the most hideous of problems across all devices
* Intriguing us with new ideas, thoughts, or observations
- Intriguing us with new ideas, thoughts, or observations
Skills Required
* Full time-based in Mumbai/Bangalore, we like to work collaboratively
* 2 - 5 years of relevant design experience
* User obsessed with strong Visual skills
* Hold other creative inclinations; we believe hobbies are an integral part of Designer’s growth
Freedom to execute with an opportunity to build a new product
Qualification – Any Graduate
Years of Exp – 2 - 5
Enhancing the existing UI /UX of the website and mobile applications
Conceptualising Designs of new applications
Creating a consistent brand image with contemporary graphic designs
Working with the Product team to create concepts and designs in line with the project
requirements.
Ideal Candidate
You should have a passion for UI /UX and should have 3+ years of experience designing smart
websites, applications from the point of view of enhancing user experience and engagement.
Note-
2+ years of experience in designing digital products (apps/website)
Please share their Behance / Dribbble portfolio or a GDrive link (A must!)
Candidates from SPA / NID / MDes. / College of fine arts is an added bonus and will be
preferred
Going forward, we see this person leading the design team - hence the need for an
experienced resource right from the beginning.
Job Responsibilities
• plan and implement new designs
• Optimize existing user interface designs
• Test for intuitivity and experience
• Develop technical and business requirements and always strive to deliver intuitive
and user-centric solutions
• Combine creativity with an awareness of the design elements
• Create prototypes for new product ideas
• Test new ideas before implementing
• Conduct ongoing user research
React.jsJavaAngular (2+)
Follow CutshortSubodh Popalwar
Software Engineer, Memorres