Senior Manager - Research
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.
upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the official education partner for the Government of India - Startup India program
- Our program with IIIT B has been ranked #1 program in the country in the domain of
- Artificial Intelligence and Machine Learning
Role Summary
As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.
You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.
Roles & Responsibilities
- Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
- Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
- Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
- Design, recruit and moderate research studies regularly (both in-person and remote)
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way
Skills Required
- You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
- You have to lead a team of at least 4 people
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
- You know how to analyze and work with design, business, and product data tracking
- You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
- You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
- Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
- You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
- BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus

About upGrad
About
upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.
Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.
Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:
- We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
- We provide structured online courses in collaboration with some of the prominent universities and industry experts
- We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
- All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
- We conduct regular live lectures with the industry experts and the professors
- Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
- We provide in-depth feedback on all the assignments, case studies, and projects
- We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
- You get access to an alumni network of 3,000+ students across the globe
- We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
- Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program
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Key Responsibilities
- Assist in the recruitment process, including posting job openings, screening resumes, and scheduling interviews.
- Coordinate candidate communications and maintain recruitment databases.
- Support employee onboarding and orientation activities.
- Maintain and update employee records and HR documentation.
- Assist in organizing employee engagement initiatives, training programs, and company events.
- Prepare HR reports, presentations, and data analysis as required.
- Support payroll, attendance tracking, and leave management processes.
- Respond to employee queries and provide administrative support to the HR team.
- Ensure confidentiality of employee information and compliance with company policies.
Qualifications & Skills
- Currently pursuing or recently completed a Bachelor's/Master's degree in Human Resources, Business Administration, Psychology, or a related field.
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Attention to detail and ability to handle confidential information.
- Basic understanding of HR principles and practices is preferred.
- Ability to work independently and as part of a team.
Learning Opportunities
- Exposure to end-to-end recruitment and talent acquisition processes.
- Experience with HR systems, policies, and employee lifecycle management.
- Participation in employee engagement and organizational development initiatives.
- Development of professional communication, analytical, and administrative skills.
Preferred Attributes
- Positive attitude and eagerness to learn.
- Strong problem-solving skills.
- Ability to multitask in a fast-paced environment.
Stipend/Benefits: [UNPAID]
Working Hours: [9 TO 5]
Start Date: [IMMEDIATE]
About the Role
We’re looking for a highly organized and proactive individual who can seamlessly manage office operations, support the CEO, and drive talent sourcing initiatives. This role is perfect for someone who enjoys taking ownership, multitasking, and interacting with people, while also having a sharp eye for identifying the right talent.
Key Responsibilities
1. Administrative & Office Management
● Oversee day-to-day office administration and ensure smooth functioning
● Manage vendor coordination (housekeeping, travel, office supplies, etc.)
● Handle asset management, including tracking and maintenance of office equipment
● Maintain records, documentation, and filing systems
2. Travel & Logistics
● Handle end-to-end travel bookings (flights, hotels, cabs)
● Plan itineraries and ensure seamless coordination
● Maintain travel records and expense documentation
3. Executive Assistant to the CEO
● Provide support with paperwork, documentation, and follow-ups
● Assist with scheduling, meeting coordination, and calendar management
● Track action items and ensure timely execution
● Maintain confidentiality at all times
4. Employee Engagement & Events
● Organize small office events, celebrations, and team activities
● Support logistics for internal meetings and engagement initiatives
Requirements
● Graduated in any discipline
● 1-2 years of experience in admin/EA
● Excellent organizational and multitasking abilities
● Good communication and stakeholder management skills
● Fluent in English and Hindi
● Comfortable with MS Office / Google Workspace
Key Skills
● Vendor management & coordination
● Execution and follow-through
● Attention to detail
● Time management and ownership
Job Description
We are looking for a skilled Java Full Stack Developer with hands-on experience in React.js for front-end development and strong expertise in Java-based back-end technologies. The ideal candidate should have 3+ years of experience in building scalable applications, preferably within the banking or fintech domain, with additional exposure to end-to-end product development from scratch.
Key Responsibilities
- Develop, test, and deploy scalable full-stack applications using Java (Spring Boot, Hibernate, etc.) on the back end and React.js on the front end.
- Collaborate with cross-functional teams (Business Analysts, QA, DevOps, Product Owners) to deliver high-quality solutions.
- Write clean, maintainable, and efficient code following best practices.
- Design and implement RESTful APIs and integrate with third-party services.
- Ensure application performance, security, and responsiveness.
- Troubleshoot, debug, and optimize application performance.
- Contribute to product development from scratch, including architecture design, coding standards, and feature delivery.
- Stay up to date with emerging technologies, especially within the fintech and banking domain.
Required Skills
- Strong programming skills in Java, Spring Boot, Hibernate/JPA.
- Proficiency in React.js, HTML5, CSS3, and JavaScript/TypeScript.
- Experience in building RESTful APIs and integrating with front-end systems.
- Solid understanding of relational databases (MySQL, PostgreSQL, Oracle) and query optimization.
- Knowledge of CI/CD pipelines and cloud platforms (AWS, Azure, or GCP) is a plus.
- Familiarity with Agile methodologies and version control tools (Git).
- Good problem-solving and analytical skills.
Preferred Qualifications
- Prior experience in Banking or Fintech projects.
- Proven experience in end-to-end product development from scratch.
- Knowledge of microservices architecture.
- Exposure to containerization tools (Docker, Kubernetes).
Education
Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
Key Responsibilities:
- Lead the end-to-end solution design and technical architecture for SAP projects and connected enterprise systems.
- Translate business and functional requirements into scalable, efficient, and maintainable SAP technical solutions.
- Configure SAP modules in line with defined business processes and project goals.
- Collaborate with stakeholders across business and IT to ensure alignment on solution design and implementation.
- Prepare and maintain high-quality technical documentation, including solution blueprints, configuration guides, and test cases.
- Oversee and support the testing lifecycle: unit testing, system integration testing, and user acceptance testing.
- Ensure integration with non-SAP systems follows enterprise standards and architecture best practices.
- Provide technical leadership to development teams and engage in solution reviews and risk assessments.
Required Skills:
- 8-12 years of IT experience, with at least 4-6 years as a Solution/Technical Architect in SAP environments.
- Strong hands-on expertise in SAP (S/4HANA, ECC, SAP Fiori, BTP, ABAP, or other modules as required).
- Proven ability to design integrations between SAP and third-party systems.
- Excellent skills in solution documentation, stakeholder communication, and problem-solving.
- Exposure to Agile/Scrum or hybrid delivery methodologies.
- SAP certifications (technical or functional) are highly desirable.
Good to Have:
- Experience with cloud platforms (Azure, AWS, GCP) and SAP on cloud.
- Knowledge of emerging SAP technologies like SAP BTP, AI/ML in SAP, RPA, etc.
- Experience working in large-scale global rollouts or transformation programs.
Location: Coimbatore
Work Type: Full-Time
Joining Period: Immediate, 20 Days Notice Period
Job title: Talent Partner
Experience: 2·4years
location:- Worl Mumbai (Hybrid}
Salary/rate: Open to discuss
Currently, we are scouting for Talent Partner (Non-IT Recruitment)
About us:
Qrata is a talent startup that partners with fast-moving digital companies globally to scale their teams. Since 2016,\Ve have served over 100 funded startups ( top brands. some unicorns tool) and hire teams in the spaces of engineering. growth, design and product Our mission is to be the top curated talent marketplace while fostering a collaborative, diverse, and inclusive \ workplace.
Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest-growing startups using qrata’s talent marketplaces. To sign-up please visit Qrata: https://www.qrata.co/
About the role:
Qraca is looking to hire a recruiter \Vho should be experienced, and motivated that can help source and hire for top-funded companies globally. The ideal candidate is a high-energy, strong communicator \ with a knack for engaging experienced professionals.
Responsibilities :
• Responsible for End to End Recruitment (Sourcing, screening of profiles, scheduling of latest CVS).
• Responsible for understanding and analyzing the requircn1ents In different technical skill set categories.
• Creative sourcing methods like Linked·ln, Internal databases, and referrals. head-hunting.
networking.
• Take steps to ensure a positive candidate experience
• Willing to take challenges in Recruitment & closing the demands on tier1
Candidate Requirements:
• The ideal candidate should have zeal togro\v In technical Recruitn1ent i.vorld.
• Must have recruitment/Non-IT hiring experience and expertise In Screening. shortlisting, negotiating and coordinating With the Recruitment process.
• Experience in \Vorking on fob Portnlsis n1andatory
• Experience in full·cycle Recruiting, Sourcing
• Proficient in the use of social media and job boards
• Aggressive and talented professional With excellent communication skills.
• Well organized & capable of managing Quality and Volumes of open positions
We are looking for a talented UI Designer to create amazing user experiences. The ideal candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.
Responsibilities
- Execute all visual design stages from concept to final hand-off to engineering
- Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
- Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
- Present and defend designs and key milestone deliverables to peers and executive level stakeholders
- Conduct user research and evaluate user feedback
- Establish and promote design guidelines, best practices and standards
Hi We are Looking foe Data Science AI Professional role for our KPHB, Hyderabad Branch Requirements:
• Min 6 months to 1 Year experience in Data Science AI
• Need to have proven Experience with Good GitHub profile and projects
• Need to good with Data Science & AI Concepts
• Need to be good with Python, ML, Stats, Deep Learning, NLP, OpenCV etc
• Good Communication and presentation skills
- Azure Data Factory, Azure Data Bricks, Talend, BODS, Jenkins
- Microsoft Office (mandatory)
- Strong knowledge on Databases, Azure Synapse, data management, SQL
- Knowledge on any cloud platforms (Azure, AWS etc.,)
We are looking for a smart, collaborative, hard-working Senior Frontend Developer to be part of a team building an amazing multimodal transport experience. You are an accomplished, hands-on engineer. Your mission is to serve as a key UI developer on your squad and expertly craft frontend mobile and web applications. You work closely with Product and Design teams to drive and refine specifications. You develop strategies and design specifications to improve the performance and reliability of our mobile & web applications as we rapidly scale our product and organization.
Who you are
- Love for coding : An engineer who is a fanatic about writing beautiful and scalable code, in short, a code -artist.
- Dynamic Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems.
- Analytical mindset: Strong analytical and troubleshooting skills from requirements, design to code & validation. Should be resourceful, innovative and inventive.
- Team player Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.
- Accountability High sense of ownership for your code and relentlessness to deliver projects with high business impact.
Key Qualifications
- Bachelor of Engineering/Bachelor of Technology in Computer Science or related field.
- 6+ years of relevant work experience in mobile and/or web application development.
- Minimum 2+ years of leading feature teams through all stages of development.
- Experience with mobile application development in Android and iOS.
Responsibilities
- Build pixel-perfect, buttery smooth mobile applications on Android & iOS integrating with native APIs and cloud services.
- Design, develop, test, deploy, maintain, and improve mobile application(s).
- Manage individual project priorities, deadlines, and deliverables.
- Build products that can scale for users around the world while meeting & exceeding quality & performance goals.
- Maintain strong service catalog and up to date technical documentation.
- Establish logging, monitoring, analytics and telemetry frameworks for the team.
- Establish & Enforce strong DevOps principles across all stages of development.
- Liaise with Product development team to plan new features.
- Research and suggest new mobile products, applications and protocols.
- Stay up-to-date with new technology trends.
Requirements
- Strong computer system analysis and design skills in current methodologies and patterns including vanilla JavaScript (and TypeScript or ClojureScript) language and its nuances, including ES6+ syntax with experience on ReactJS, Redux, React Native, Webpack, and similar library/tools.
- Development experience on native and/or cross platform mobile application development for Android & iOS using Xamarin, Cordova or similar frameworks.
- Familiarity with native build tools, like XCode, Gradle (Android Studio, IntelliJ)
- Understanding of REST APIs, the document request model, and offline storage and experience with automated testing suites, like (Jest or Mocha)
- Experienced with web standards and protocols such as HTTP, REST, DNS, TCP/IP, and socket APIs in general.
- Familiar with web security, accessibility and internationalization.
- Experience with agile/scrum methodologies to iterate quickly on product changes, developing user stories and working through backlogs. Familiarity in using tools such as JIRA, Confluence, Git, bitbucket etc.
- Demonstrable portfolio of released applications on the App store or the Android market.
- Experience with Geo-location APIs and Google maps APIs and asset tracking is a plus.
- Previous experience in developing mobility or transportation solutions is a plus.
Benefits
- Be part of an organisation in hyper-growth mode with plenty of opportunity for personal development
- Flexible and inspiring workplace with a team of competent, motivated and fun co-workers
- Autonomy and ownership of the work you do with flexible hours
- Opportunity to make an impact by being part of a movement that will revolutionise transportation in APAC cities
- Annual Team retreats in Bali and other popular beach destinations
- Private Health Insurance
- Performance Bonus
Cityflo is an app-based daily commute solution for Mumbai's professionals. With a smart app, clever route design, and a fleet of premium buses, we are providing an airline experience on wheels. Cityflo has been operational since 2015 and is solving Mumbai's travel woes in a big way.
You can read more about our engineering and culture on our blog: https://blog.cityflo.com/tag/engineering/" target="_blank">https://blog.cityflo.com/tag/engineering/
Roles & Responsibilities:
- Working closely with business vendors, product, and BI team to identify and implement necessary technologies.
- Maintaining and improving the dashboard which helps the team to run the operations in the most efficient manner.
- Optimizing daily operations and identifying avenues for effective introduction of technology.
- Working closely with the on-ground operations team and understanding their daily challenges.
We are looking for:
- Experience in developing web applications at scale.
- Strong knowledge and experience in web technologies and Python.
- Experience in writing modular/reusable code in ReactJS.
- Good UI/UX design sense and intuition
- Following good software engineering practices like version control, code-reviews, test-driven development, and continuous integration, etc.
- Experience with AWS services such as Lambda, RDS(PostgreSQL), AWC Chalice(serverless framework) is a plus.
- Long-term thinking around creating products and owner mentality.
- Great communication skills, the ability to articulate and evangelize product vision.
- Willingness to take initiatives, the ability to hustle and get things done.
















