Senior Manager - Research
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.
upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the official education partner for the Government of India - Startup India program
- Our program with IIIT B has been ranked #1 program in the country in the domain of
- Artificial Intelligence and Machine Learning
Role Summary
As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.
You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.
Roles & Responsibilities
- Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
- Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
- Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
- Design, recruit and moderate research studies regularly (both in-person and remote)
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way
Skills Required
- You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
- You have to lead a team of at least 4 people
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
- You know how to analyze and work with design, business, and product data tracking
- You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
- You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
- Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
- You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
- BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus
Shubham Vishwakarma
Full Stack Developer - Averlon
About upGrad
About
upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.
Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.
Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:
- We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
- We provide structured online courses in collaboration with some of the prominent universities and industry experts
- We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
- All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
- We conduct regular live lectures with the industry experts and the professors
- Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
- We provide in-depth feedback on all the assignments, case studies, and projects
- We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
- You get access to an alumni network of 3,000+ students across the globe
- We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
- Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program
Company video
Connect with the team
Company social profiles
Similar jobs
Experience Required: 1-5 Years
No. of vacancies: 3
Job Type: Full Time
Vacancy Role: WFO
Job Category: Marketing
Job Description
We are seeking a skilled and detail-orientated blockchain content writer to join our team. The ideal candidate will have a strong understanding of blockchain technology and the ability to translate complex technical concepts into clear, engaging, and informative content. You will create content across multiple channels to educate, engage, and convert our target audience, while supporting our brand’s positioning in the blockchain and Web3 ecosystem
Roles & Responsibilities
- Create high-quality content related to blockchain, cryptocurrency, Web3, DeFi, NFTs, smart contracts, and related technologies
- Write and edit blog posts, articles, whitepapers, case studies, website content, social media posts, and email campaigns
- Research blockchain trends, protocols, platforms, and industry news to develop accurate and insightful content
- Collaborate with marketing, product, and technical teams to align content with brand messaging and business goals
- Simplify complex technical concepts for both technical and non-technical audiences
- Edit and proofread content to ensure clarity, accuracy, consistency, and brand alignment
- Optimize content for SEO, including keyword research and on-page best practices
- Stay updated with blockchain innovations, market trends, and regulatory developments
Qualifications
- Bachelor’s degree in Journalism, Communications, Marketing, Technology, or a related field
- 1+ years of experience in content writing, preferably in blockchain, crypto, fintech, or SaaS
- Strong understanding of blockchain fundamentals such as distributed ledgers, smart contracts, and tokens
- Excellent writing, editing, and research skills with strong attention to detail
- Ability to write in multiple tones and formats based on the target audience
- Ability to manage multiple projects independently and meet deadlines
- Experience with content management systems (CMS) such as WordPress or HubSpot
- Experience writing about blockchain platforms such as Ethereum, Solana, or Polygon
- Experience with SEO copywriting and keyword research tools
- Familiarity with Google Analytics, Search Console, or other performance analysis tools
- Experience creating long-form content such as whitepapers or technical blogs
- Understanding of Web3 marketing channels and communities (Twitter/X, Discord, Telegram, Medium)
- Basic knowledge of graphic design tools such as Canva or Adobe Creative Suite
Data AnalyticsRole & Responsibilities
We are seeking an experienced and self-motivated Lead Product Manager with expertise in Auto-Tech (e.g., Spinny, Cars24, Acko, PolicyBazaar, Park+). The ideal candidate will focus on user retention, increasing app engagement, and scaling our products to the next level.
Key Responsibilities:
User Retention: Develop and execute strategies to retain users, increase session lengths, and improve app engagement.
Data-Driven Insights: Conduct user behavior analysis and leverage insights to drive product improvements.
UX Optimization: Lead UX enhancements and A/B testing to deliver an exceptional user experience.
Team Leadership: Mentor and guide product teams to achieve strategic goals.
Stakeholder Management: Ensure seamless collaboration across teams and alignment on product objectives.
Ideal Candidate
Industry Experience: Proven experience in Auto-Tech companies or similar sectors.
Product Expertise: Demonstrated success in scaling products and improving user retention.
Technical Skills: Strong command of data analytics, Google Analytics, and UX design principles.
Leadership Skills: Exceptional ability to lead teams, manage stakeholders, and drive challenges to solutions.
Innovative Thinking: Proven ability to improve live products through user-centric design and research.
We are looking for a highly organized and proactive Office Manager to oversee the daily administrative operations of our office. The ideal candidate will ensure smooth workflow, coordinate office activities, and support staff to enhance efficiency and productivity.
🎯 Key Responsibilities:
- Oversee and manage daily office operations and administration
- Maintain office supplies inventory and ensure timely procurement
- Handle correspondence, phone calls, and general inquiries
- Coordinate with vendors, service providers, and building management
- Schedule meetings, maintain calendars, and arrange appointments
- Support HR in maintaining employee records, attendance, and leaves
- Ensure office cleanliness, safety, and a well-functioning work environment
- Assist with basic bookkeeping and expense tracking (if required)
- Prepare reports, presentations, and documentation as needed
- Organize events, team meetings, and office celebrations
🛠 Requirements and Skills:
- Proven experience in office administration or management (1–3 years preferred)
- Excellent organizational and multitasking abilities
- Strong communication and interpersonal skills
- Proficiency in MS Office (Word, Excel, PowerPoint) and email tools
- Ability to handle confidential information with integrity
- Familiarity with basic accounting and procurement processes is a plus
- Graduate degree in any field (Business Administration preferred)
🎁 What We Offer:
- Competitive salary and performance-based incentives
- Supportive work environment and career growth opportunities
- Flexible working hours and leave policy (as applicable)
- Opportunities to work closely with leadership and contribute to decision-making
Amazon Web Services (AWS)
React.js
NodeJS (Node.js)We are Seeking:
1. AWS Serverless, AWS CDK:
Proficiency in developing serverless applications using AWS Lambda, API Gateway, S3, and other relevant AWS services.
Experience with AWS CDK for defining and deploying cloud infrastructure.
Knowledge of serverless design patterns and best practices.
Understanding of Infrastructure as Code (IaC) concepts.
Experience in CI/CD workflows with AWS CodePipeline and CodeBuild.
2. TypeScript, React/Angular:
Proficiency in TypeScript.
Experience in developing single-page applications (SPAs) using React.js or Angular.
Knowledge of state management libraries like Redux (for React) or RxJS (for Angular).
Understanding of component-based architecture and modern frontend development practices.
3. Node.js:
Strong proficiency in backend development using Node.js.
Understanding of asynchronous programming and event-driven architecture.
Familiarity with RESTful API development and integration.
4. MongoDB/NoSQL:
Experience with NoSQL databases and their use cases.
Familiarity with data modeling and indexing strategies in NoSQL databases.
Ability to integrate NoSQL databases into serverless architectures.
5. CI/CD:
Ability to troubleshoot and debug CI/CD pipelines.
Knowledge of automated testing practices and tools.
Understanding of deployment automation and release management processes.
Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field.
Certification(Preferred-Added Advantage):AWS certifications (e.g., AWS Certified Developer - Associate)
Job Description:
We are seeking a creative and dynamic individual to join our team as a YouTube Content Creator. As a Content Creator, you will be responsible for producing engaging and high-quality video content for our YouTube channel. This role requires a combination of creativity, technical proficiency, and a deep understanding of online video trends.
Role & Responsibilities:
Content Creation:
- Plan, script, shoot, and edit compelling video content for our YouTube channel.
- Develop innovative and entertaining concepts that resonate with our target audience.
- Stay informed about industry trends and competitor content to ensure our channel remains relevant and competitive.
Video Editing:
- Edit videos to enhance visual appeal, storytelling, and overall quality.
- Incorporate graphics, music, and other elements to elevate the production value of each video.
- Ensure all content meets brand guidelines and quality standards.
Audience Engagement:
- Monitor and respond to audience comments, feedback, and trends.
- Collaborate with the marketing team to develop strategies for audience growth and engagement.
- Create content that encourages viewer interaction and participation.
Collaboration:
- Work closely with cross-functional teams, including marketing, sales, and customer support, to align social media efforts with overall business objectives.
- Collaborate with influencers and partners to enhance content reach and diversity.
Analytics and Optimization:
- Conduct keyword research and implement SEO best practices to enhance video discoverability and reach a broader audience.
- Monitor YouTube algorithm changes and adapt strategies to maximize content visibility.
- Analyze video performance metrics and audience insights.
Preferred Candidate Profile:
- Proven experience as a YouTube Content Creator or similar role.
- Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro).
- Strong understanding of YouTube platform, trends, and best practices.
- Creative mindset with the ability to generate innovative and engaging content ideas.
- Excellent communication and interpersonal skills.
- Ability to meet deadlines and work effectively in a fast-paced environment.
- Familiarity with SEO and keyword optimization for YouTube.
About Company:
TalkCharge is a digital payment and marketing platform. We are facilitating our 2 Million+ users with Online Recharges, Bill payments, GiftCards and a comprehensive listing of Discount Coupons (affiliates) and Deals.
C++
Jenkins
GitHub- 8+Years of Exp in C++ Developement
Software: C++, Jenkins, Visual Studio, Linux, CheckMarx, GitHub, Google test framework.
Application Architecture: Scalable, Resilient, Cloud deployable, high performance based.
DB: Oracle
Libraries: CPLEX (knowledge of CPLEX is a plus)
Java
JavascriptProficient in Java 8 Version, J2EE and related technologies.
• Experienced in using spring, Spring Boot, Hibernate, messaging systems.
• Good understanding of relational database performance concepts and usage of ORM frameworks such as Hibernate
• Expert understanding of the object-oriented design and programming concepts
• Strong working experience on Data Structures, Algorithms and Collections.
• Solid experience building applications on top of RESTful APIs.
• Knowledge/experience with Spring MVC
• Stroing knowledge in developing and executing automated unit, functional and integration tests
• Good communication and analytical skills.
• Strong trouble shooting skills
React.jsNodeJS (Node.js)
MongoDBJavascriptWho should not apply for this job
- If you are looking for a 100% hike in your salary but can't commit to what value you will bring on the table
- If you never read books
- If you jump companies every 11-12 months
- If you are not comfortable working on Saturdays
- If you have less than 2 years of experience
- If you have more than 4 years of experience
At this position you will:
- Get solid experience with high-load distributed architecture using REST and High load services.
- Work with automated CI/CD processes, AWS cloud, and VoIP.
- Implement and support microservices based on Elasticsearch, Mongo, and frontend.
Key-Skills Required:
Node.js | Express | REST Api | Javascript | Redux-Saga | MongoDB | Web security TLS/SSL | Web Sockets | Promises & Call-backs | Database & Data structures | Redis | Elasticseach | React.Js
Key Deliverables:
- New feature design and implementation, Bug fixing, testing and performance tuning.
- Work on the API and Engines.
- Code deployment on cloud & maintenance of the same.
- Take complete ownership of a product/feature from setup to deployment.
- Time-bound feature delivery & updating.
- Cost-saving using efficient & effective technologies
Role and Responsibilities:
- Work on back-end (+ frontend integration) development of core scripts using NodeJS / MongoDB /Express /Redux, and Redis.
- Manage Key-value based databases like Redis.
- Active participation in the development of a sophisticated platform as one of the leading developers.
- Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular, and database level.
- Respond promptly and professionally to bug reports.
- Knowledge of bluebird.js (Promises), Async, etc will be of advantage.
- Coding and programming using Object-Oriented Programming, Data Structure and Algorithms, architecture/ design and build RESTful API.
- Passionate about building products and features and build the product from scratch with thrust on Web security, TLS/SSL, web sockets, etc
- Knows one or more of Wireframes/ Prototyping/ Functional Documentation of business.
4-10 LPA based on experience and on performance in the interview round (70% Fixed - 30% Variable Incentive based on performance/delivery schedule)
(We do ZERO deductions since the salary will be paid from US/Singapore)
Javascript
HTML/CSS
Bootstrap
Angular (2+)React.jsResponsibilities:
- Build customer facing technology product for global customers.
- Own the Product's frontend and backend development, building reusable, testable, and scalable code
- Research, evaluate, analyse and implement technical requirements
- Collaborate with product management teams to define and implement innovative solutions for the product direction, visuals and experience
- Mentor Junior members of the team
Requirements:
- 5+ years of experience building scalable products, distributed applications product/services in JavaScript and one of Angular/React
- Should have sound knowledge and experience in HTML and CSS
- Familiarity with UI layout, and CSS grid system or experience working with Bootstrap or any other CSS frameworks is a must
- Should have worked on the complete UI lifecycle of converting UI/UX designs into prototypes, write reusable modules
- Implement UI development principles to ensure client side scaling and clean and maintainable code that performs well on various performance metrics
- Understanding of multiple delivery platforms, such as Mobile & Web and developing Responsive UI
- Designing Unit Test cases, integrated test cases using Selenium and Protractor
- Strong coding and problem solving skills
- Ability to own end-to-end deliveries, right from requirements till release
- Excellent coding skills and ability to produce high quality, bug free and testable production grade code
- Experience working in an Agile/Scrum development process
- Ability to review code and continuously push for higher standards of development
- Knowledge of both SQL and NoSQL database services and related tools with the expertise to create efficient schemas, preferably MongoDB would be nice to have
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon