Senior Manager - Research
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.
upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the official education partner for the Government of India - Startup India program
- Our program with IIIT B has been ranked #1 program in the country in the domain of
- Artificial Intelligence and Machine Learning
Role Summary
As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.
You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.
Roles & Responsibilities
- Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
- Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
- Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
- Design, recruit and moderate research studies regularly (both in-person and remote)
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way
Skills Required
- You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
- You have to lead a team of at least 4 people
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
- You know how to analyze and work with design, business, and product data tracking
- You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
- You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
- Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
- You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
- BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus
Subodh Popalwar
Software Engineer, Memorres
About upGrad
About
upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.
Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.
Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:
- We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
- We provide structured online courses in collaboration with some of the prominent universities and industry experts
- We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
- All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
- We conduct regular live lectures with the industry experts and the professors
- Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
- We provide in-depth feedback on all the assignments, case studies, and projects
- We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
- You get access to an alumni network of 3,000+ students across the globe
- We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
- Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program
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- Schedule and coordinate office events, including meetings, training sessions, and conferences
- Perform general office duties, such as greeting visitors, answering phone calls, and organizing office space
Qualifications
- Proven experience as an administrative assistant or similar role
- Excellent organizational and time management skills
- Excellent Communication skills
- Experience in computer proficiency and Microsoft office suite
- Ability to multitask and prioritize tasks
- Attention to detail and problem-solving skills
- Discretion and confidentiality
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You are passionate about design and are driven to create solutions for our clients that combine business objectives, design principles, and continuous user research into a compelling user experience. You have experience in designing a consistent and adaptable platform-based approach to user experience within a technology-driven and Software-as-a-Service (SaaS) based environment. You are a compulsive problem-solver with excellent visualization and communication skills.
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- Perform usability testing with prototypes
- Create wireframes & prototypes to create a perfect user interface
- Create the best visual communication design with graphic design, website design, drawing and illustration, animation, client discussion and standard layouts.
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Requirements:
- Bachelor’s degree or higher in Arts/Commerce/Science/Technology
- 4 to 7 years of experience in UI/UX designing
- Must have experience in designing user interfaces for B2B SaaS Products
- Must have excellent experience using tools such as Sketch, Photoshop, Adobe Illustrator
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- Proficient understanding of web markup, including HTML5, CSS3
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- Proficient in PHP or Python or Golang.
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- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Good understanding of asynchronous request handling, partial page updates, and AJAX.
- Use test-driven development and acceptance tests to ensure feature quality
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"Urgent Hiring"
BricknBolt is a managed marketplace providing construction services. We are category creators and front-runners in the space. We are solving one of the most complex business problems and creating an ecosystem of trust for the Stakeholders - Customers, Construction professionals and Material vendors. Construction has been a highly unorganized and severely tech-deficit industry globally. We are just not trying to organize but disrupt the industry completely using technology and process - creating the playbook for the industry.
Roles and Responsibilities:
● Leads will be generated in house. Prefixed meetings will be assigned by our Pre Sales team to the respective OS team.
● Process Oriented
● Data centric in approach and come up with smart & efficient processes for amazing customer experience.
● Negotiating payment and pricing
● Developing sales strategies
● Following up on business leads and referrals
● Traveling to various client locations
● Meeting sales targets
● Conducting presentations and product demonstrations
● Work with the Product team and provide the inputs to improve the interface, for better customer support and customer experience.
Desired Candidate Profile:
● Very high energy levels and do whatever it takes to creatively and effectively achieve your goals.
● Experience and passion for engaging with customers, helping to create a culture that fosters perpetual improvement.
● Amazing communication skills.
● Past experience in customer engagement and B2C sales.
● Past experience working in construction or real estate is a plus.
● Willingness to learn
● Open to new challenges.
Feel free to pursue through our careers site www.bricknbolt.com to learn more about us and what life at Bricknbolt is like.
Thanks again for your interest and for investing the time with us!
Industry
- Real State/construction service provider
Employment Type- Full-time.
Thanks for your time today, as discussed on call I am sharing you the JD for Insurance Profile.
Job description
Roles and Responsibilities
Meeting with clients.
Offering specialized financial guidance and advice.
Completing financial needs analysis.
Creating and explaining customized plans.
Utilizing knowledge of tax investment strategies.
Assessing clients' financial portfolios.
Analyzing clients' risk.
Encouraging clients to invest in the future.
Desired Candidate Profile
You should have a strong command of English and Hindi.
Preference would be given to those candidates who are from banking background experience.
Must have good knowledge in Insurance and good connections with agents.
Experience required 1-5 years.
Perks and Benefits
1. Chart a rapid career growth in a fast-paced start-up company.
2. Opportunity to be the core team member of the technology team.
3. Opportunity to work in an upcoming B2B2C Fintech start-up founded by IITians.
4. Stock options for high performers.
5. Health Insurance.
Location: HSR Layout, Sector-4, Bangalore
Notice Period: 1-15 days, Immediate Joiners
CTC: 3-8 LPA
Openings: 2
Relevant experience: 4-8 Years (Senior Profile)
Relevant Experience : 1-2 Years (Junior Profile)
Looking forward to hearing from you soon, any assistance would be needed. You can reach me out on the below contact details!
In today’s highly competitive education industry, our client is an Edtech platform which focuses on connecting students to colleges and universities from across geographies by providing various education-based products and services which include B2C offerings such as exploring colleges, exams etc., free counselling by experts, education loan, online coaching classes etc. and B2B offerings include admission/activity tracker, marketing services for higher education institutions, content management system etc.
Founded in 2015, our client is headquartered in Gurugram and has raised a total of $40 Mn in funding over 5 rounds.
As a Academic Counselor, you will be responsible for providing counselling to all our customers.
What you will do:
- Resume building and Profile enhancement
- Goal setting
- Selecting schools – Tentative and Final Shortlists
- Networking
- Essays structure and writing – Editing Services
- Recommendation advice – Admit Decisions and School Selection
- Preparing for interviews and mock
- Waitlist advice
- Visa Preparation and document checklist review
Desired Candidate Profile
What you need to have:- Proven track record of admits to universities in USA, UK, Australia, Ireland (Any one destination)
- Ability to manage over 250 students in a calendar year
- Ability to convert enrolled students for Visas to partner institutions
The role is based in Bangalore. Are you ready for such an ambitious challenge?
What Will You Do ?
- Develop the product strategy and roadmap for our core bookkeeping platform, with specific focus on enhancing user retention and stickiness of the App, in concert with other product managers and cross-functional peers.
- Identify customer needs and business opportunities through a combination of user research, collecting feedback from cross-functional teammates, diving into data and competitive analysis.
- Define, understand, and improve key funnels and metrics.
- Own features and experiments end-to-end, including writing product specs, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.
- Drive roadmap implementation in collaboration with Engineering and UX/UI peers: making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication.
- Help define processes and implement Agile best practices to continuously improve Sprint Planning and Sprint Management
- Use outcome estimation to prioritize the Product Backlog and maximise value delivered to users and the business
What Does It Take?
- 2-6 years of experience in Product Management
- Experience in Mobile App Product Management for a technology driven organization
- Passion for solving real people problems at scale
- Depth of experience leading major product or growth initiatives across multiple products, platforms and feature clusters
- Impact focus and consistent history of delivering measurable results for both users and the business.
- Data-minded whenever possible. You deeply understand how your products work and how to measure long-term impact. You know every step of the funnel. You can design, run, and interpret experiments and A/B tests, and probably know a bit of SQL.
- You can - rewire- your brain to think like a real business owner would and are genuinely interested in understanding their behaviour and motivations
- Ability to think big and small to build a portfolio of experiments and larger features.
- Impeccable follow-through. You say what you- ll do, and do what you say. You hold your team to this standard. You don't let details slip.
- You listen well. You build consensus by default, but can drive hard decisions when needed. You push the pace. You take blame and pass on praise. People love working with you.
- Written communication that is clear and effective.
- You are competitive and like scale, settling for #2 is not your thing
- You thrive in a high pressure, high ambiguity environment
Plus Points :
- Successful track record in scaling up a consumer-facing product with supply & demand dynamics, primarily focusing on retention and engagement metrics
- Experience in fully owning an end-to-end domain and roadmap building for at least 1 year
Follow CutshortSubodh Popalwar
Software Engineer, Memorres