Senior Manager - Research
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.
upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the official education partner for the Government of India - Startup India program
- Our program with IIIT B has been ranked #1 program in the country in the domain of
- Artificial Intelligence and Machine Learning
Role Summary
As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.
You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.
Roles & Responsibilities
- Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
- Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
- Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
- Design, recruit and moderate research studies regularly (both in-person and remote)
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way
Skills Required
- You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
- You have to lead a team of at least 4 people
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
- You know how to analyze and work with design, business, and product data tracking
- You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
- You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
- Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
- You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
- BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus

About upGrad
About
upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.
Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.
Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:
- We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
- We provide structured online courses in collaboration with some of the prominent universities and industry experts
- We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
- All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
- We conduct regular live lectures with the industry experts and the professors
- Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
- We provide in-depth feedback on all the assignments, case studies, and projects
- We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
- You get access to an alumni network of 3,000+ students across the globe
- We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
- Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program
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Form link for quicker response:https://forms.gle/HdQPqyWCirDUEgMv5
Job Description
Positions: Chief Compliance Officer (CCO)/ Money Laundering Reporting Officer (MLRO)
Education Qualification:
- Degree in finance, accounting, business administration, economics, law, or criminology
- Certified Anti-Money Laundering Specialist (CAMS), Certified Fraud Examiner (CFE), or Certified Compliance Officer (CCO)
Experience: 12-14 years
Location: Pan India with potential requirement to travel to the middle east
Employment Type: contract for 6-12 months (Hybrid)
Responsibilities:
Regulatory Compliance:
- Ensure adherence to QFCRA regulations and other applicable laws. Keep policies updated with regulatory changes.
- Compliance Program: Design and maintain the firm’s compliance program, covering operational, legal, and risk requirements.
- Risk Management: Conduct risk assessments and develop strategies to mitigate compliance risks.
- Training: Provide ongoing compliance training to staff and senior management.
- Reporting & Auditing: Conduct internal audits and report findings to management and regulators.
- Liaison: Act as the main contact with QFCRA and other regulatory bodies.
- Incident Management: Investigate compliance breaches and take corrective actions.
- Provide support for cross border activities including jurisdictions where marketing materials and funds are being distributed
Money Laundering:
- AML Program: Implement and manage the firm’s Anti-Money Laundering and Anti-Terrorist Financing program.
- KYC & Monitoring: Oversee KYC and ongoing transaction monitoring, ensuring compliance with AML rules.
- Suspicious Activity Reporting: Identify and report suspicious transactions
- Staff Training: Ensure regular AML/CTF training for employees.
- Regulatory Liaison: Communicate with QFCRA on all AML/CTF-related matters.
- Audit & Testing: Conduct regular AML compliance audits and implement corrective measures where necessary.
- Design and execute layouts/marketing assets for homepage features, landing pages, digital marketing, social media, site banners, packaging, product labels, newsletters, mobile, email blasts, etc.
- Compressing the banners and ensuring that the page load speed is correct.
- Producing and editing imagery and Motion graphics.
- Create artwork that is culturally related and intriguing the target audience to insure a high click rate and engagement.
- Coordinate with multiple departments and Work with Creative copywriter on all creative projects
- Integration of content programs with brand campaigns to drive brand to demand.
- Knowledge & experience of graphic design for products, website, advertisement, etc.
- Ensure that the customer journey is user friendly by creating visuals that are high in quality and clear to the customer
- Participate in brainstorming sessions for umbrella campaigns that will require market research and constant swot analysis.
- Focusing on building the brand name through creative artwork.
- The candidate must be excellent in motion graphics and video creation.
- Must have hands-on experience in photoshop and illustrator.
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Key Skills Required:
Primary Skills:
o COBOL
o JCL (Job Control Language)
o VSAM (Virtual Storage Access Method)
Job Responsibilities:
Design, develop, test, and maintain mainframe applications using COBOL, JCL, and VSAM.
Perform impact analysis, troubleshooting, and performance tuning.
Collaborate with cross-functional teams to understand business requirements and translate
them into technical solutions.
Ensure adherence to coding standards and participate in code reviews.
Work independently on tasks with minimal supervision and deliver high-quality code within
deadlines.
Eligibility Criteria:
Minimum 5 years of hands-on experience in mainframe development.
Strong problem-solving and debugging skills.
Good communication and team collaboration abilities.
Willingness to work from the Pune office.
Interview Mode:
Weekend Drive – Virtual Interviews scheduled for 28th & 29th June
calling to clients while sitting at office
should be fluent in english
data will be provided
additional commission will be given
We are looking for a passionate technologist with experience in building SaaS tech experience and products for a once-in-a-lifetime opportunity to lead Engineering for an AI powered Financial Operations platform to seamlessly monitor, optimize, reconcile and forecast cashflow with ease.
Background
An incredible rare opportunity for a VP Engineering to join a top tier incubated VC SaaS startup and outstanding management team. Product is currently in the build stage with a solid design partners pipeline of ~$250K and soon raising a pre-seed/seed round with marquee investors.
Responsibilities
- Develop and implement the company's technical strategy and roadmap, ensuring that it aligns with the overall business objectives and is scalable, reliable, and secure.
- Manage and optimize the company's technical resources, including staffing, software, hardware, and infrastructure, to ensure that they are being used effectively and efficiently.
- Work with the founding team and other executives to identify opportunities for innovation and new technology solutions, and evaluate the feasibility and impact of these solutions on the business.
- Lead the engineering function in developing and deploying high-quality software products and solutions, ensuring that they meet or exceed customer requirements and industry standards.
- Analyze and evaluate technical data and metrics, identifying areas for improvement and implementing changes to drive efficiency and effectiveness.
- Ensure that the company is in compliance with all legal and regulatory requirements, including data privacy and security regulations.
Eligibility criteria:
- 6+ years of experience in developing scalable SaaS products.
- Strong technical background with 6+ years of experience with a strong focus on SaaS, AI, and finance software.
- Prior experience in leadership roles.
- Entrepreneurial mindset, with a strong desire to innovate and grow a startup from the ground up.
Perks:
- Vested Equity.
- Ownership in the company.
- Build alongside passionate and smart individuals.
Responsibilities:
Work with development and product team to ideate software solutions
Design client-side and server-side architecture
Build the front-end of applications through appealing visual design
Develop and manage well-functioning databases and applications
Write effective APIs, Ability to quickly pick up new areas in the product and write optimal
code taking into consideration the security and performance aspects of the product.
Test software to ensure responsiveness and efficiency
Troubleshoot, debug and upgrade software
Create security and data protection settings
Build features and applications with a mobile responsive design
Write technical documentation
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Proven experience of around 4-7yrs as a Full Stack Developer.
Should be a full stack developer who can code on cutting-edge technology stacks including
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Docker, AWS etc. for our clients.
Experience developing desktop and mobile applications
Familiarity with common stacks
Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML,
jQuery)
Strong Knowledge of multiple back-end languages and on frameworks or platforms (Phython
/ Express JS / Django etc), API / Serverless services, DB Schema Definition.
Good to have stakeholder management, team leading, team mentoring, code management
under critical problem
Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX
design
Excellent communication and teamwork skills
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Degree in Computer Science, Statistics or relevant field
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- BS/MS degree in Computer Science, Engineering or any relevant degree to the field
- Proven working experience in software development
- A deep familiarity with Swift and Cocoa Touch
- Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Solid understanding of the full mobile development life cycle
- Perks of working at an IT company is you get to work with the coolest products
- Our work is acknowledged internationally hence you will get good exposure to the international market too
- We love when employees have a good work-life balance so 2nd and 4th Saturdays are an off for you to stay with your family and friends
- We are a group of millennials working together so we assure you that there won't be a boring day at work
About Us:
Pixster Studio is a fast-growing tech company focused on building and marketing mobile applications. Despite being such a young company, we've already achieved notable results, with over 10M downloads of our apps, and millions of users active every month. Our goal? Becoming the #1 app developer and publisher in India. And our ambitions don't end there! We invest immensely in our team, and we couldn't be more proud of each other. We are a group of extremely young, talented, and ambitious software engineers, marketer, and graphic designers. We work from our amazing headquarters in Ahmedabad. We're always on the lookout for people that want to be part of our ber-challenging journey to build one of the greatest tech companies in the India.
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• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React
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• Writing application interface codes using JavaScript following React.js workflows.
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Desired Candidate Profile
What you need to have:- High school diploma; BSc/ BA in office administration or relevant field is preferred
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- Work as part of a small team of a software developers.
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