Engineering Manager

Customer Relationship Executive : 

We are looking for a results-driven fresher and (1+ years of experience) to be responsible for designing, running tests on software usability and should be able to visit the client base(delivery and support). The software tester will conduct tests, analyze the results, and report observations to the design team. You may also interact with clients in order to understand the requirements of the product.

To be successful as a software tester, you should have a working knowledge of software and test design, the capability to run through tests, and the ability to analyze the results. Ultimately, the software tester should be result-driven, have good communication skills, and have up-to-date knowledge of software programming and software test design.

Software Tester Responsibilities:

●Review software requirements and prepare test scenarios.

●Executing tests on software usability.

●Analyzing test results on database impacts, errors or bugs, and usability.

●Preparing reports on all aspects related to the software testing carried out and reporting to the design team.

●Interacting with clients to understand product requirements(including visiting the client's base whenever required).

●Participating in design reviews and providing input on requirements, product design, and potential problems.

Software Tester Requirements:

●A bachelor's degree in computer science or a related field(Preferably male candidate).

●Up-to-date knowledge of software test design and testing methodologies.

●Understanding of open source projects like ERP, CRM, HRMS, Industry 4.0, etc

●Working knowledge of test techniques and compatibility with various software programs.

●Working knowledge of programming.

●Excellent communication and critical thinking skills.

●Good organizational skills and a detail-oriented mindset.

We are hiring a SAP BTP CAPM Consultant with a minimum of 6 years of experience in building applications using SAP’s Cloud Application Programming Model (CAPM). Strong hands-on experience with Node.js or Java in BTP, OData services, and deployment in Cloud Foundry is required. Experience with SAP HANA DB and BAS (Business Application Studio) is preferred.

We are looking for a person who has an understanding of PNR Creation, Issuance, Reissuance, Changes/Cancellation, Rescheduling and a good knowledge on GDS. This dynamic position requires a blend of customer service excellence and revenue generation acumen.

Roles & Responsibilities:

● Handle the end-to-end ticketing process, including PNR Creation, Issuance, Re-issuance, refunds and cancellation.

● Execute changes, rescheduling and modification as per customer requirements.

● Coordinated effectively with airlines and customers over the phone.

● Provide exceptional service by addressing inquiries and resolving issues.

● Research and compare fares to secure the best possible pricing for corporate clients,

considering negotiated rates and preferred airlines.

● Provide exceptional customer service to corporate clients, addressing inquiries, resolving

issues, and offering proactive solutions.

● Effectively communicate with clients, airlines, and other travel partners.

Requirements:

● Possess in-depth knowledge of GDS systems, specifically Galileo and sabre.

● Demonstrate proficiency in managing both international and domestic ticketing operations.

● Strong understanding of city codes, airport codes, and airline hubs.

● Excellent communication skill in both written and verbal formats.

● Willingness to work in rotational shifts, including nights and weekends.

Job Summary:

We are seeking a motivated and enthusiastic Inside Sales Representative to join our team. The Inside Sales Representative will be responsible for selling our products or services over the phone, email, and other digital channels to potential clients. The ideal candidate should be an excellent communicator, have a strong sales aptitude, and possess the ability to work in a fast-paced environment.

Key Responsibilities:

• Reach out to potential customers via phone, email, and other digital channels to sell our products or services.
• Develop and maintain relationships with customers to build long-term partnerships.
• Conduct research to identify potential customers and understand their needs.
• Explain the features and benefits of our products or services to customers and address any questions or concerns they may have.
• Close sales and achieve weekly and monthly sales targets.
• Collaborate with marketing and sales teams to develop and implement sales strategies and tactics.
• Maintain accurate and up-to-date records of customer interactions and sales activities in our CRM system.
• Participate in regular sales training and stay up-to-date on industry trends and product knowledge.
• Provide exceptional customer service to ensure customer satisfaction.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field preferred.
• Must have worked with SAAS companies selling to the US market
• 2+ years of experience in inside sales or related fields.
• Excellent communication skills, both verbal and written.
• Strong sales aptitude and ability to negotiate effectively.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Familiarity with CRM software and sales tools.
• Goal-oriented and results-driven with a strong focus on achieving targets.
• Ability to work well in a team environment.
• Strong problem-solving skills and ability to think creatively.
• Positive attitude and ability to handle rejection professionally.

We offer a competitive salary package with incentives and opportunities for career growth. If you are a driven and results-oriented individual with a passion for sales, we encourage you to apply for this exciting opportunity.

Develops a purchasing strategy.

Reviews and processes purchase orders.

Manages other members of the purchasing team.

Maintains records of goods ordered and received.

Negotiates prices and contracts with suppliers.

Builds and maintains relationships with vendors.

Selects prospective vendors and negotiates contracts.

Evaluates vendors based on quality, timeliness, and price.

Schedules deliveries and ensures timely fulfillment of orders.

Researches and evaluates vendors to compare pricing and services.

Coordinates with fellow managers to monitor inventory and determine supply needs.

Ensures quality of procured items and addresses problems when they arise.

Keeps up with trends in procurement.

Travels to vendor locations.

Stays current with purchasing technology trends and oversees purchase and implementation, as necessary.

What you need to have:

• Masters in Marketing/ Business Administration or related field
• Strong experience in Growth Hacking, Social Media/ Viral Marketing, managing demand generation, customer acquisition funnel and performance marketing
• Good knowledge of Campaign Management Tools (e.g., Active Campaign), and Web Analytics Tools (e.g., Google Analytics)
• Strong analytical skills
• Knowledge of SEO and PPC advertising methods
• Excellent communication and interpersonal skills
• Ability to liaise with multiple stakeholders and thrive in matrix environments

• 12+ years of experience in software development with least 3 years of experience as an Enterprise Architect
• Proven and demonstrable experience in creating scalable solutions
• Proven experience with leading large-scale builds, with multiple squads running at the same time
• Familiar with production Cloud / DevOps environments
• Strong analytical and problem-solving skills paired with the ability to develop creative and efficient solutions
• Good leadership and motivational skills
• Excellent interpersonal, oral, and written communication skills
• Experience in modeling and graphic representation

Technology / Tools :-

• Digital Lending Stack
• SFDC
• AWS services

Good to have skills:-

• Open-source contribution
• SFDC certification
• TOGAF 9 Certification

Key responsibilities

• Evaluate internal functions, business development strategies, and IT processes; suggest improvements
• Create business architecture models to reflect the organization's strategies and goals; create and implement business visions and goals by solutioning new implementations/improvements
• Facilitate decision making on technology architecture, build versus buy strategies and vendor (keeping in mind the IT cost)
• Architectural leadership in the resolutions of inter-program and inter-project issues; problem solve on tech challenges faced
• Audit compliance with the Enterprise Architecture standards
• Ongoing publicity and communication of the Enterprise Architecture both within the IT community, and the business units
• Ongoing research and assessment of new analysis approaches for potential use within the Enterprise
• Mentor and Coach the technical team to effectively build solutions; organize training to improve employees' knowledge and skills for future organizational growth
• Thought partner with the CIO on people, process, and platform decision

Are you the one? Quick self-discovery test:

1. Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
2. Passion: When was the last time you went to a remote gas station while on vacation and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
3. Compassion for customers: You listen more than you speak.  When you do speak, people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?

So what are we looking for?

• Experience in On-premises to AWS cloud Migration. 
• Linux and Windows servers knowledge .
• Application knowledge like Java, .net, Python, Ruby.
• On-premises to Cloud migration assessment experience as a must .
• Able to provide a detailed migration analysis report and present it to the customer.
• Creative problem-solving skills and superb communication skills. 
• Respond to technical queries / requests from team members and customers. 
• Ambitious individuals who can work under their own direction towards agreed targets/goals. 
• Ability to handle change and be open to it along with good time management and being able to work under stress. 
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. 
• Maintain technical knowledge by attending educational workshops, reviewing publications.

Job Responsibilities:

1. Managing  initiatives for migration and modernization in AWS cloud environment 
2. Leads and builds Modernization architecture solution from (on-prem or VMWare) into modern platform (Cloud AWS) through modular design by understanding application components 
3. Leads and SME in Modernization methodology and can lead the Design thinking workshop, method tailoring as Client environment and Client industry
4. The 6 most common application migration strategies below required
1. Re-host (Referred to as a “lift and shift.”)
2. Re-platform (Referred to as “lift, tinker, and shift.”)
3. Re-factor / Re-architect  
4. Re-purchase 
5. Retire
6. Retain ( Referred to as re-visit.)
5. Application migration analysis experience like application compatibility on the cloud, Network, security support on cloud.

Qualifications:

1. Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s or Master's degree in engineering from a reputed institute or you should be programming from 12. 
1. And the latter is better. We will find you faster if you specify the latter in some manner. Not just a degree, but we are not too thrilled by tech certifications too :)
2. Architects with 10+ total and 6+ years of experience on Modernization applications and led Architecture initiatives on AWS Modernization.
3. Managed and implemented at least 5 engagement modernizing client applications to AWS Cloud and on WebSphere and Java/J2EE or .NET.
4. Experience on using DevOps tools during Modernization.
5. Complete in-depth experience and knowledge of AWS as a product and its components.
6. AWS certification would be preferred.
7. Experience in Agile fundamentals and methodology.