Technical Designer

Job Location: Ahmedabad - WFO 

Job Description: 

Roles / Responsibilities:

• Create high-quality, Research based & engaging content, including Landing Pages, blogs, portfolio, case studies, guest blogging and more.
• Collaborate with the team to develop and execute the content.
• Updating website content as needed
• Create new content to assist marketing campaigns
• Work closely with marketing team members
• Optimize content using SEO best practices
• Conducting simple keyword research and use SEO guidelines to increase web traffic
• Present drafts and final deliverables to the internal team, and founders as needed, and participate in brainstorming sessions from time-to-time
• Revise copy based on feedback/direction
• Be willing to suggest creative ways to showcase our products to a distinct set of users and customers worldwide
• Ensure brand image and message is being maintained across all company communication

Requirements: 

• Exceptional proficiency in written and verbal English communication is essential.
• Proven Strong Written Communication Skills
• Minimum 3+ years Experience in Technical writing (with work samples)
• Knowledge of IT industry and jargons is desirable
• Familiarity with content management systems

What we want to accomplish and why we need you?

Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.

What will you do everyday?

As a backend engineer you will be responsible for building the Haptik platform which is used by people across the globe. You will be responsible for developing, architecting and scaling the systems that support all the functions of the Haptik platform. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues. 

Ok, you're sold, but what are we looking for in the perfect candidate?

Develop and maintain expertise in backend systems and API development, ensuring seamless integrations and scalable solutions, including:

• Strong expertise in backend systems, including design principles and adherence to good coding practices.
• Proven ability to enhance or develop complex tools at scale with a thorough understanding of system architecture.
• Capability to work cross-functionally with all teams, ensuring seamless implementation of APIs and solutioning for various tools.
• Skilled in high-level task estimation, scoping, and breaking down complex projects into actionable tasks.
• Proficiency in modeling and optimizing database architecture for enhanced performance and scalability.
• Experience collaborating with product teams to build innovative Proof of Concepts (POCs).
• Ability to respond to data requests and generate reports to support data-driven decision-making.
• Active participation in code reviews, automated testing, and quality assurance processes.
• Experience working in a scrum-based agile development environment.
• Commitment to staying updated with technology standards, emerging trends, and software development best practices.
• Strong verbal and written communication skills to facilitate collaboration and clarity.

Requirements*:

• A minimum of 5 years of experience in developing scalable products and applications.
• Must Have Bachelor's degree in Computer Engineering or related field.
• Proficiency in Python and expertise in at least one backend framework, with a preference for Django.
• Hands-on experience designing normalized database schemas for large-scale applications using technologies such as MySQL, MongoDB, or Elasticsearch.
• Practical knowledge of in-memory data stores like Redis or Memcached.
• Familiarity with working in agile environments and exposure to tools like Jira is highly desirable.
• Proficiency in using version control systems like Git.
• Strong communication skills and the ability to collaborate effectively in team settings.
• Self-motivated with a strong sense of ownership and commitment to delivering results.
• Additional knowledge of RabbitMQ, AWS/Azure services, Docker, MQTT, Lambda functions, Cron jobs, Kibana, and Logstash is an added advantage.
• Knowledge of web servers like Nginx/Apache is considered a valuable asset.
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* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume. 

Tell me more about Haptik

• On a roll: Announced major strategic partnership with Jio. 
• Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators. 
• Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up. 
• Huge market: Disrupting a massive, growing chatbot market. The global market is projected to attain a valuation of US $0.94 bn by the end of 2024 progressing from US $0.11 bn earned in 2015. 
• Great customers: Businesses across industries - Samsung, HDFCLife, Times of India are some that have relied on Haptik's Conversational AI solutions to engage, acquire, service and understand customers. 
• Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. 

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and don't shy away from breaking things! 

Key Responsibilities

• Development of test documentation, test and deliver to agreed timelines, quality performance and customer service levels whilst minimising total cost of ownership.

• Develop and/or contribute to the development of Test Strategies, Test Plans, Test Readiness, and Test Report documentation.
• Experience in coordinating with various stakeholders teams within the project and working in an integrated test environment

• Hands-on experience working on cloud-based applications, and UI testing.

• Deploy proposed automation tools, techniques and methodologies to ensure solutions and applications are tested and verified to the highest quality.
• Design, implement and maintain the automated test cases, scripts and libraries. • Identify the modularity within a test case which can be separated as reusable logic.
• Assist other team members in using automated test cases for their testing, as per applicability. • Assist in analysing new opportunities for introducing and expanding automation imprint.
• Document the reusable components within automation frameworks.
• Identify process improvements and contribute to corporate testing standards and definition of best practices.
• Automate test methods or source off-the-shelf test equipment
• Apply emphasis on Customer Experience testing
• Perform ad hoc/exploratory testing methodically to ensure the system is working as expected by the end-user
• Provide technical guidance and coaching to peers as required
• Work with CI / CD framework and build test automation to help with various projects
• Create/Develop Test Cases from the project requirements and or use cases in discussion with Engineering

Candidate Profile:

You have:

• Experience in working with Selenium (Java or any other language) is MANDATORY.\
• Should have experience creating or maintaining a selenium-based framework.
• Should have worked in Agile methodology and derived modular test scripts from user stories and manual test cases.
• Should have experience with cross-browser testing using Selenium Grid.
• You should be able to develop automation scripts and perform debugging. Also, identify common functionality and creates re-usable scripts
• You should be able to execute automated test scripts (raise and manage defects)
• Experience with other Selenium language bindings such as Javascript or Python is an added advantage.
• Experience in handling a team

Awesome to have:

• Any experience working in Healthcare Technology Education and Experience:
• Computer Science graduate
• 1-3 years of experience in Selenium with Java
• Minimum of 7 years of experience in Testing
• Solid expertise in Linux and SQL DB (Oracle / MySql)
• Knowledge of DevOps tools like GitLab, Jenkins, Jira and X-Ray
• Work experience in CICD pipeline integration and environmental set-up.
• Identification & evaluation of Automation tools/frameworks.

We are looking for an experienced Senior Content Writer to join our team. If you love creating high-quality and engaging content that explains things in story then you are the right fit in our team!

As a Sr. Content Marketing Manager, you will be responsible for developing and implementing the overall content strategy based on our specific goals and objectives.

1. Analyze existing source content and modify to add value to
2. Apply instructional design theory, practice, and methods
3. Coordinate with internal team-members, graphic designers, language editors, quality analysts and SMEs to complete the allotted
4. Deliver engaging content on a regular basis across several channels, including but not limited to: newsletters, articles & blogs, product collaterals, PRs, explainer videos, social media marketing, website landing pages, video, paid media, sales collateral and case

1. Plan, create, optimize, drive and execute the content strategy aligning with short-term and long-term of marketing targets and rest of the organization

1. Should be a quick learner and technically strong to pick up new technical skills

1. Conduct rigorous quality checks on every piece of content present on website and resources available to

1. Build a clear process for managing and executing the content strategy, including developing a pipeline of prioritized content, Quality checks ,

1. At both a strategic and tactical level, as a leader and an individual contributor and should be an expert storyteller also ability to handle and drive the team of atleast 5 members.

• Exp – 4 years of experience in content development
• Ability to rephrase and modify content
• Excellent verbal and written communication skills
• Ability to multitask and remain organized in a fast -paced environment
• Strong computer skills, including Microsoft Office Suite (Word, Excel and PowerPoint)
• Experience in handling team would be a plus.

Intellipaat is the leading online education provider and creates courses in collaboration with top MNCs and universities such as IBM, Microsoft, E&ICT, IIT Guwahati, etc., with more than 600,000 learners and 200+ corporates across 53+ countries learning on our platform.

Company link: http://www.intellipaat.com/">www.intellipaat.com

Desired Candidate Profile

• 5+ years technical writing experience
• Proven ability to build a culture of documentation within a company
• Proven understanding of modern software development concepts; the closer your experience level is to being a software developer, the better
• Ability to organize information into an easy-to-understand hierarchy
• Strong time management and prioritization skills
• Ability to learn new technologies quickly, as well as understand why they’re important to our users
• Ability to collaborate cross-functionally with people in all ranks, teams and disciplines across the company

PRIMARY RESPONSIBILITIES :-

• Should have develop professional applications in PHP using CodeIgniter.
• Additional advantage if worked on frameworks like Laravel and Zend
• Extensive knowledge with JavaScript, jQuery or Angular
• Advance Level SQL knowledge
• Additional advantage if familiar with Server Configuration and Monitoring
• Should have working on Git Repository
• Candidate should have exceptionally good debugging skills.
• Clear about Object Oriented Programming Concepts.

SECONDARY RESPONSIBILITIES :-

• Ability to work independently and take ownership of the project.
• Should be capable to work in a team.
• Must have strong communication skills.
• Should be enthusiasts and able to take challenge.

• A self-starter with prior experience leading UI design on a product team and great attention to detail.
• Gathering and evaluating user requirements, in collaboration with CTO and product team.
• Illustrating design ideas using storyboards, process flows and sitemaps.
• Designing graphic user interface elements, like menus, tabs and widgets.
• Identify and trouble shoot UX problems.
• You'll create functional and appealing features that will address our users needs and help us grow our customer base.
• 5+ years of proven experience as UX/UI designer with sound knowledge of wireframe tools

• To create a sales field in his own block • To create 3 stock points in his block • To share daily growth report to senior authority • To prepare own visiting schedule • To share issues and feedback with team leader • To prepare a sales plan for own • To make himself aware of the sales target • To achieve his sales target • To respect procedure and policies of the company