- Handling customer queries (Call, emails, chats & WhatsApp) - Provide end to end solution to customer - Finding information on Visa related queries - Drafting form, covering letter etc. Visa related documents - Handling walk-in clients if any - Handling customer escalation - Maintain client relation - Meeting clients if needed - Collect & deliver client documents from their respective places - Visa submission and collecting passport
Operations Associate is responsible for quality deployment of our core product in large scale manufacturing industries. You will be part of a team that is responsible for end-to-end execution of industry trials, business process mapping, change management, training and user adaption. Overview of the Role: • Deliver successful deployments of Maximl’s flagship product in industry. • Effectively interact with client executives to collect and analyse data • Consistently deliver on all operational KPIs and take up process improvement projects. • Understanding business processes and creating high quality Business Requirement Documents (BRD) for building robust solutions. • Coordinating with external vendors for deployment resources and manage partners. • Develop the training material for all stakeholders and conduct training sessions • Work with Product team to pioneer product ideas and enable new features to be included to the core product. Requirements: • Someone who is a quick learner and enjoys challenges of a fast-moving environment • Analytical and highly systematic in breaking complex problems into fundamentals and building a ground up solution. • Excellent interpersonal skills and capability to leverage that in driving decisions. • Graduates of the following majors are preferred: Chemical Engineering, Mechanical Engineering, Production Engineering .
LogiNext is looking for a prolific and talented senior content creator to initiate all marketing content initiatives, both internal and external, across multiple platforms and formats to drive sales, engagement, retention, leads and positive customer behaviour. This role requires a high level of creativity, attention to detail, and project management skills. You must have a knack and love for writing, a comprehensive understanding of the logistics industry, and experience in blogging to achieve business goals. You should have hands-on experience in email marketing to ensure that our open and click through rates climb higher and higher. The position collaborates with the departments of public relations, communications, marketing, customer service, IT and human resources to help define both the brand story and the story as interpreted by the customer.