Monitor user reservations and facility promotion Build efficiency in support processes for improving partners side experience Resolve operational problems on the partners side within specified time Meetings with partner facilities for orientations, branding, resolving issues & relationship building. Calling partner facilities for activities schedule and updating them on the portal on a weekly basis Invoicing, including calculation of completed units of service Being the one-point contact for the Sales Team for all reservations and schedule of the activities Define service quality parameters for better customer and partner experience Drive initiatives in the management team and organizationally that contribute to long-term operational excellence
You will report directly to and work under the supervision of the Chief Operating Officer (COO.) You will oversee the execution of travel programs. You will aid in the planning, selection and documentation of travel elements, including: • logistics (hotels, transport, tour managers, restaurants, etc.) • content (monuments, NGOs, companies, people, activities, off-beat spaces) You will also communicate with logistics and content partners to ensure seamless delivery of the travel program exactly as designed and promised to client. You will oversee the creation and implementation of a safety plan / risk management protocol for each program, customizing it for the location, group size, type of client, time of the year and other geo-political conditions on the ground. You will also be required to accompany the groups on the field, during which occasions you’ll be responsible for on-field client management (keeping client happy, handling contingencies, briefing the group, engaging the students, etc.). In short, you will be face of the company as far as the client is concerned! Duties and Responsibilities • Select, develop and refine logistics and content elements for travel programs • Communicate with vendors and partners to achieve seamless delivery & execution • Execute the itinerary on the ground EXACTLY as designed and planned, by dealing effectively with partners, vendors and sometimes even the client representative(s) • Lead the development of a safety plan / risk management protocol for each program and oversee its implementation to ensure the safety of our guests • On-field partner/client/traveler management, including on-going feedback from them, handling contingencies, briefing them about the plan (and any changes to it), engaging them effectively, etc.
Onboard Technical Writers and Copywriters. Oversee editorial processes Come up with processes and build a steady flow of content creators Proper accounting to be practised. Cost needs to be optimised towards writer pay. Work towards — Higher content quality & Faster delivery times Delegating projects to Writers, while having the track of all the progress and deadline. Coordinating with Content Managers.
Six Hats Online Solutions Pvt Ltd is an IT startup company. Our first project is www.gharobar.com, it is the largest online marketplace for home based entrepreneurs. We are looking for independent and dynamic individuals to join us in writing our own start-up success story! The Operations Executive will be responsible for managing the backend operations of the website including managing shipping, updating and uploading products, giving demos to customers, answering customer queries, etc.
CarOK is an online platform for car servicing & repairs. Currently based out of Pune City with more than 3000 happy customers. CarOK service advisors inspect your car & tell you the minimum work required. The CarOK team sends you multiple quotes for your car's work and then the advisors pickup, supervise and drop off the car at your doorstep.