Program management throughout the program life cycle; Defining the program governance (controls); Planning the overall program and monitoring the progress; Managing the program's budget; Managing risks and issues and taking corrective measurements; In-depth knowledge of Waterfall & Agile process and principles Outstanding communication, presentation and leadership skills Excellent organizational and time management skills Sharp analytical and problem-solving skills. Creative thinker with a vision. Attention to details. Supply Chain, Logistics, Transportation domain experience is a plus. Master in Business Administration in Supply chain or equivalent degree desirable. PMP, CSM certification is desirable
About the role As a Customer Success Manager, you will wear multiple hats of managing key our Enterprise/Named customers as well as mentoring a team of customer success associates who will be given responsibility to independently manage low to medium size accounts under your guidance. The growth of your individual clients and team clients will solely be your responsibility. You will be responsible to work very closely with the customer teams. Your responsibilities will include driving adoption and renewals of the Freight Tiger platform, expansion of the account, upselling/cross selling and advocacy across your portfolio. You will be the liaison between the customer and the Freight Tiger ecosystem, streamlining partnership with product management, engineering and professional services. This role is varied and fast-paced – always adapting to the landscape within the Logistics industry, as well as the business needs. In this position you will.. Get a chance to work with a super talented team and get to learn how to grow the business 100X over the coming years Champion the Freight Tiger Platform across your customer base to grow the account and help achieve its full potential Build and establish exceptional relations with top manufacturing multi-billion dollar brands Help streamline & improve logistics needs across various industry verticals Brainstorm with Product & Tech to continuously improve the product offerings As freight tiger diversifies its product portfolio, you shall be responsible for cross-selling and upselling enhanced products / features to the clients Repeatedly strive to deliver value to the client. Maintain a regular cadence of analytical reviews with the client to identify metrics critical for clients. Ensure expectations are being met and the client is seeing ROI on their investment. Analyse all Customer health metrics (NPS, logons, etc) to use data to identify any potential at risk customers. Ensure optimal financial health of the account. What you Bring MBA/Equivalent Degree along with 3 years of experience or Graduate with 4+ years of experience. Relevant experience in customer service management/customer success would be preferred but not mandatory. Experience navigating and steering customer engagements to completion with a high level of customer happiness. Strong analytical skills, with the ability to translate data into insights. Driven Personality with a results-driven mentality, with a bias for speed and action. Possess exceptional communication, presentation and interpersonal skills Good problem-solving skills coupled with the ability to provide quick resolution to problems. Ability to manage and mentor a team of juniors. Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still having the ability to focus on details and be analytical. You will be a strong teammate, but still a self-starter. Build strong relationships with the team members to share learning.
Manages day to day business of the operations department Oversees operational processes while looking for improvement opportunities Anticipates & tracks operational risks and provides strategic solutions Works with sales teams to help set and meet daily and quarterly goals. Plays a significant role in long-term planning and implementing quality control processes. Works closely with COO on other special planning and departmental projects. Oversees and reports weekly, monthly, quarterly, and annual metrics. Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values. Collaborates with transitions and onboarding team as needed.If you want accelerated growth & a steep learning curve, AskMisha is the place to be.
Job Brief:As a Sr. Executive you will play a very vital role in developing SOPs and help the team implement the same. You as the last-mile champ will handle all end to end NDR process. You will act as a bridge between customer support and logistic team. You will be one person who will pump in enough fuel and energy to run and deliver operations at its best.Responsible➢ Ensure prompt responses to queries /concerns raised by the Customer Support Team by highlighting to Last Mile Logistics Partner.➢ Help build and implement SOPs. Manage workflow of day to day tickets raised related to Last Mile complaints.➢ Can handle End to end NDR process. Can manage both Call Centre & Logistic PartnersEnsure the designated Service Level Requirements, Customer promise dates, FAD, NDR, S2D. & all such Key Performance Indicators are achieved on a weekly and monthly levels➢ Must have customer service skills and be able to maintain a consistent, elevated level of service➢ Monitor the performance metrics of different reporting teams and take necessary actions to improve the same➢ Communicate with Last Mile Vendors for Lost & Damages with working data.- Work with Internal for reconciliations for Disputes of Weights, Lost in Transit, etc.
Greetings from CareerNet Technologies ! Its pleasure talking to you. Please find below the details: Role: Erp ( KIWI ) Company: KOCH (https://www.kochind.com) Type: Permanent (Direct payroll) Edu: Any Full time Graduates Exp : 1 to 3 years Job Location: Kundalahalli,Near Brookefield Hospital, Bangalore -560037 And as discussed, PFA the JDs and company details and it's principles Job Description : Bachelor’s degree in technology related field Minimum of 1 + years Major ERP system experience Functional / technical proficiency in designing, configuring and implementing in ERP System Strong understanding of order management, billing, and ERP master data Strong verbal and written communication · Strong analytical and problem-solving skills, critical thinking and innovation Ability to work independently as well as in a team environment Must be detailed-oriented. Ability to develop repeatable development processes with supporting documentation. Corrugated Industry Experience
Know customer needs through research and market data Develop product lines and appraise new ideas for market viability Develop Annual Business & Marketing plans for assigned product/ portfolio Achieving the portfolio sales & profit objectives. Conceptualization, Designing of Marketing Inputs & Communications. Creating, implementing & Monitoring Product campaigns. Attending technical queries of Customers / Field Force on brands / portfolio. Conducting Strategy / Briefing meetings of Field Sales Team. Conducting Consultant/Technician Meetings & giving Technical Presentations Training of Field Force Field work for assessing strategy effectiveness & implementation, competitor monitoring
Operations Manager - retail & distribution of imported cosmetics.- Identifying & management of distributors pan India and willing to travel for such business developement.- Strong experience in FMCG industry & relationship management.- Should be energetic, progressive & creative with excellent conflict resolution & problem solving skills.- Planning & executing business growth (profit maximisation & driving sales).- Should have strong financial technical s kills, analytical abilities, be able to give monthly report generation on KPI * general financial reporting.- Develop & identify new business opportunities along with promotional & merchandising activities.- Should be well organised & motivated with the ability to multitask and meet deadlines.- Should have inventory managemnet skills, reducing shrinkages & ensure timely stock replenishment.- Should be able to handle compliance process of imports & overlooking and management of supply to business partners within timeline.- Mapping competition and benchmarking in terms of actegories, price point, etc.
Veera is a dynamic US-Based startup, working to revolutionze the way rural markets are accessed and developed. The Operations Lead will be responsible for desinging and deploying a rural distribution strategy with our partners pan-India. This would mean the role would consist of the following:1. Create rural logistics scheme, detailing the physical infrastructure and partners needed2. Work with financial entities and CFO to build a 'financial logistics' plan to limit revenue leakage in the supply chain.3. Monitor, fulfill and service the entire Veera supply chain, setting up touchpoints for data collection.4. Ad-Hoc tasks as needed Compensation will be on an options basis, with commission based on channels succesfully created. This is open to discussion. There is an opportunity for rapid career advancement, with the startup eventually looking to hire the Operations Lead into the COO (Chief Operations Officer) role.
VP - Operations (Top B Schools)Head the Operations (PAN INDIA) : Create the highest level of efficiency possible - converting materials and labor into goods and services as efficiently as possible.Considering that a skilled workforce rids DesignCafe of operational inefficiencies, countering the resource management challenges in operations management - gets all pieces of the project management jigsaw to fall into place. 1. A Torchbearer of the vision and culture of the Design Cafe2. Create an efficient, sustainable, robust, dynamic operation mechanism3. Managing the competing business practices4. Customer Experience & Expectations - Good Enough Is No Longer Enough5. Forecasting demands against existing capacity6. Capturing capacity issues in operations management7. Strategic resource coordinationBuild SOPs / Playbooks and Strategically drive :- Project Management- SCM- Factory Operations- Procurement & Inventory Management- Business Development & Vendor Operations,- Warehouse Management & QC- Client Happiness Management
Position: Senior Product Manager for a Multi-National productExperience : 9+ YearsExpertise looking for: Product Management in Data platforms - Work with Product development team, Data Scientists, Analysts to continually elaborate on business requirements to define a technology solution including system architecture and product specifications- Review work delivered by various teams to ensure it is as per specifications- Work closely with clients and sales teams to understand product feedback, ongoing requirements, customizations to continuously evolve and build a world-class products- Coordinate the product launch with marketing, customer care and sales groups- Ongoing product support, enhancements and life cycle management for existing products- Develop business case and product roadmap for new products- Support and collaborate with all facets of the businessDesired skills:- 8+ years of software product management / development experience.- Minimum 5-8 years of product management experience in related field of data and analytics- Experience developing SaaS and analytics product offerings- Understanding and knowledge of structured and unstructured data, and big data architecture- This position may require travel to customer and non-customer sites Globally- Computer Science or Engineering degree or equivalent work experience in a Digital domain
Systems EngineerAbout Intellicar Telematics Pvt LtdIntellicar Telematics Private Limited is a vehicular telematics organization founded in 2015 with the vision of connecting businesses and customers to their vehicles in a meaningful way. We provide vehicle owners with the ability to connect and diagnose vehicles remotely in real-time. Our team consists of individuals with an in-depth knowledge and understanding in automotive engineering, driver analytics and information technology. By leveraging our expertise in the automotive domain, we have created solutions to reduce operational and maintenance costs of large fleets, and ensure safety at all times.Solutions :- Enterprise Fleet Management, GPS Tracking- Remote engine diagnostics, Driver behavior & training- Technology Integration : GIS, GPS, GPRS, OBD, WEB, Accelerometer, RFID, On-board Storage.Intellicar's team of accomplished automotive Engineers, hardware manufacturers, Software Developers and Data Scientists have developed the best solutions to track vehicles and drivers, and ensure optimum performance, utilization and safety at all times.We cater to the needs of our clients across various industries such as: Self drive cars, Taxi cab rentals, Taxi cab aggregators, Logistics, Driver training, Bike Rentals, Construction, ecommerce, armored trucks, Manufacturing, dealership and more. Desired skills as a developer :- Education: BE/B.Tech in Computer Science or related field.- 4+ years of experience with scalable distributed systems applications and building scalable multi-threaded server applications.- Strong programming skills in Java or Scala on Linux or a Unix based OS.- Understanding of distributed systems like Hadoop, Spark, Cassandra, Kafka.- Good understanding of HTTP, SQL, Database internals.- Good understanding of Internet and how it works- Create new features from scratch, enhance existing features and optimize existing functionality, from conception and design through testing and deployment.- Work on projects that make our network more stable, faster, and secure.- Work with our development QA and system QA teams to come up with regression tests that cover new changes to our software
Handling legal formalities, paperwork, documentation, MIS
Job description Does the challenge of driving decisions in a dynamic environment excite you? Do you love solving complex business problems using technology? Are you seeking an environment where you can drive innovation? Are you a passionate self-starter? If the answer to the above questions is a resounding “YES”, read on! Klicpic is the disruptive player in a multi-billion dollar market, and we are looking for an ambitious HR and Operations to establish operations that help us scale multifold. Our fast-paced team is actively changing the way the world works, and we need someone who is resourceful and a quick learner to dive in headfirst. If keeping team together is what you do, and solving complex problems is simply second nature, you will feel right at home here. As the Operations and HR Specialist, you will work closely with and report to the company Director. We’re a team of incredibly smart and dedicated people—all working toward the same goal: to be the best in the world at Newborn Baby Photography. Roles & Responsibilities • Draws upon general HR Services and Operations knowledge to translate business needs into HR Services/Operations solutions, which are delivered, to a small-size contained team. • Provides day-to-day, first-level supervision in the adoption/implementation, execution and maintenance HR Services and Operations metrics • Identifying and implementing opportunities that increase efficiency, decrease cost, reduce waste and increase quality. Desired Skills and Experience • Must have o Exceptional verbal and written communication and Interpersonal skills o Good Analytical skills o Team Player/Attitude Problem solving skills o Good knowledge of the Microsoft Office Package - Specifically, MS Excel/Outlook • Good to have o Post-offer Engagement & On-boarding o Employee Life Cycle Management o Performance Management System o Employee Engagement o Reward & Recognition o Exit Process o HRMS experience o Process Improvements o Operations management o Inventory Management
Rocket Kommerce LLP: We are a Bangalore-based top-tier stealth-mode e-commerce enabling technology & solutions company powering several brands and leading e-commerce companies in India. Our product is a Cloud-based SaaS Inventory, Warehouse Management & Omni-Channel Solution. We have deep relationships with leading e-commerce companies in India and have processed over Rs 1500 crore of GMV. We are building out our product and technology platform and other services anticipating HUGE demand over next 6-12 months. We are incubated, run and mentored by people from Facebook, Stanford, MIT, NASA, Columbia University, IIM, NIT, etc. This is a terrific opportunity to get into this high growth company at an early stage with great equity/ stock option. Website: www.rocketkommerce.com JOB OBJECTIVE: Responsible for overseeing all aspects of logistic and e-commerce operations including: vendor relations, product listings, vendor payments, keeping clear and open communication with e-commerce companies, monitor daily sales, and generate monthly sales report. The ideal candidate must be exceptional and very detailed oriented. Roles and Responsibilities: • Posses a good understanding of online technologies including online shopping and marketplace • Coordination and close interaction with Category Team at e-commerce companies and vendors. • Interface with vendors and e-commerce companies to ensure expectations are aligned with delivery target. • Manages issues resolution with appropriate levels of urgency with internal personnel using solid negotiation skills and escalating to management. • Timely Stocking of Inventory (PI, PO, Invoice, Delivery Logistics) • Timely sharing of sales and payment reports. • Developing a dynamic pricing strategy of sales, EOSS, festivals and lastly for stock clearance. • Should be well versed in Purchase and procurement. • Ensure vendors are paid on time • Consolidate reports for vendors with sales performance and feedback. • Consolidate sales and inventory reports for Financial Controller • Ability to multi-task the activities with shifting priorities Skills Required: • Strong Relationship Management skills and Crisis Management skills. • Strong Communication and Interpersonal Skills. • Ability to work in an unstructured and rapidly growing environment. • Ready to take ownership and has drive and strong ability to execute. • Excellent time management skills • Highly energetic and self-starter Criteria: • 3+ years of experience • Prior experience ideally in an e-commerce company or start-up is a plus • Degree/Post Graduation If interested please call - 08042640010. Contact person - Ranjeeta
Looking for someone who would want to get into retail planning for an lifestyle premium casual brand.
Pitch the idea to clients and convert them Maintain ongoing client relationships Onboard various vendors, and maintain relationships with them