NodeJS (Node.js)
PythonResponsible for developing, enhancing, modifying, and maintaining chatbot applications in the Global Markets environment. The role involves designing, coding, testing, debugging, and documenting conversational AI solutions, along with supporting activities aligned to the corporate systems architecture.
You will work closely with business partners to understand requirements, analyze data, and deliver optimal, market-ready conversational AI and automation solutions.
Key Responsibilities
- Design, develop, test, debug, and maintain chatbot and virtual agent applications
- Collaborate with business stakeholders to define and translate requirements into technical solutions
- Analyze large volumes of conversational data to improve chatbot accuracy and performance
- Develop automation workflows for data handling and refinement
- Train and optimize chatbots using historical chat logs and user-generated content
- Ensure solutions align with enterprise architecture and best practices
- Document solutions, workflows, and technical designs clearly
Required Skills
- Hands-on experience in developing virtual agents (chatbots/voicebots) and Natural Language Processing (NLP)
- Experience with one or more AI/NLP platforms such as:
- Dialogflow, Amazon Lex, Alexa, Rasa, LUIS, Kore.AI
- Microsoft Bot Framework, IBM Watson, Wit.ai, Salesforce Einstein, Converse.ai
- Strong programming knowledge in Python, JavaScript, or Node.js
- Experience training chatbots using historical conversations or large-scale text datasets
- Practical knowledge of:
- Formal syntax and semantics
- Corpus analysis
- Dialogue management
- Strong written communication skills
- Strong problem-solving ability and willingness to learn emerging technologies
Nice-to-Have Skills
- Understanding of conversational UI and voice-based processing (Text-to-Speech, Speech-to-Text)
- Experience building voice apps for Amazon Alexa or Google Home
- Experience with Test-Driven Development (TDD) and Agile methodologies
- Ability to design and implement end-to-end pipelines for AI-based conversational applications
- Experience in text mining, hypothesis generation, and historical data analysis
- Strong knowledge of regular expressions for data cleaning and preprocessing
- Understanding of API integrations, SSO, and token-based authentication
- Experience writing unit test cases as per project standards
- Knowledge of HTTP, REST APIs, sockets, and web services
- Ability to perform keyword and topic extraction from chat logs
- Experience training and tuning topic modeling algorithms such as LDA and NMF
- Understanding of classical Machine Learning algorithms and appropriate evaluation metrics
- Experience with NLP frameworks such as NLTK and spaCy
Shubham Vishwakarma
Full Stack Developer - Averlon
About Quantiphi
About
Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of the business. Since its inception in 2013, Quantiphi has solved the toughest and most complex business problems by combining deep industry experience, disciplined cloud, and data-engineering practices, and cutting-edge artificial intelligence research to achieve accelerated and quantifiable business results.
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Bengaluru, Mumbai, and Trivandrum
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon