
Job Title: Lead Backend Engineer
Company: DoubleTick.io (Conversational CRM powered by Meta WhatsApp's API)
Location: Mumbai (on-site)
About the Role
We're looking for a hands-on QA leader to own quality across our products. You'll set the QA strategy, build and scale our automation and testing infrastructure, and lead a growing team — while staying close enough to the work to dig into a tricky bug yourself. This is a high-ownership role for someone who wants to define how quality is done, not just execute test cases.
Key Responsibilities
- Lead and mentor a team of 5-6 backend engineers, ensuring high-quality code delivery, adherence to best practices, and timely project completion.
- Hands-on development using TypeScript, Node.Js, and NestJs to build robust and scalable backend systems.
- Proficient in managing databases PostgreSQL and MongoDB. Implement efficient data storage and retrieval strategies.
- Expertise in Elasticsearch
- Work with Neptune and Gremlin to handle complex data structures and relationships.
- Conduct code reviews, enforce coding standards, and maintain high-quality software.
- Work closely with frontend teams, designers, and product managers to ensure seamless integration and alignment with business goals.
- Plan, track, and report on project progress. Manage resources effectively to meet deadlines.
Required Skills and Qualifications
- Bachelor’s degree in Computer Science or related field.
- Minimum 5 years of experience in backend development.
- Strong proficiency in Node.Js, PostgreSQL and JavaScript
- Strong experience in architecture and database design.
- Proven experience leading a team of engineers.
- Excellent problem-solving skills and attention to detail.
- Proven experience in scaling backend.
- Strong communication and collaboration skills.
- Experience in a fast-paced, agile environment.
- Prior experience in a similar lead role.
Good to have
- Experience with Gremlin, Neptune, MongoDB, Elasticsearch, TypeScript, and BigQuery
- Familiarity with AWS and its cloud-based services
What We Offer
- Competitive salary and benefits package.
- A dynamic and inclusive work environment.
- Opportunities for professional growth and development.
- A chance to work on cutting-edge technologies.
About Us:
DoubleTick is a mobile-first conversational CRM built on the official WhatsApp Business API, designed to unlock WhatsApp-led sales, marketing, and customer engagement at scale.It enables businesses to manage conversations through a centralized team inbox, automate workflows with chatbots and bot studio, and drive growth via bulk broadcasting and analytics. With features like WhatsApp Calling, commerce & cataloging, and role-based access, DoubleTick helps teams streamline operations and improve conversion efficiency.
Backed by Info Edge Ventures and BeeNext, the platform serves 10,000+ businesses across India and UAE in 100+ industries. Leading brands such as MakeMyTrip, Royal Enfield, CoinDCX, Tarun Tahiliani, Times Media, GRT Jewellers, Malabar Gold and Diamonds, Jaro Education, Sabyasachi, and DarGlobal trust DoubleTick to power their customer conversations.

About DoubleTick
About
About DoubleTick App:
DoubleTick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting and analytics, bot studio, commerce and cataloging, chatbots, and role-based access. For more details, check out our website: [https://doubletick.io].
Some of the brands powered by DoubleTick include DG Sharaf UAE, GRT Jewellers, D-Link, Raheja Developers, Sabyasachi, Tarun Tahiliani, ICRA, BVC Logistics, RS Brothers, Tupperware, Birla Brainiacs KGK Group, Walking Tree, CKC Group, Malabar Diamonds and Gold, BVC Logistics, Emerald India, Siroya, SabyaSachi, etc.
About Us:
Apport Software Solutions Private Limited is a conversational commerce company empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp, with solutions like DoubleTick (an official Meta Tech Partner) and QuickSell app. Started in 2017, we are on a mission to help global Small and Medium Businesses with a comprehensive end-to-end Business Operating System. We aim to provide all high-quality technology and tools necessary for global SMBs to grow, engage, retain, and monetize their customer base effectively on mobile. Backed by investors from Silicon Valley, Info Edge Ventures, BeeNext Asia, and Upekkha, QuickSell powers more than 10,000 businesses (paid subscribers) across 145+ countries, including brands like GRT Jewellers, Raheja Developers, TATA Aig, AdmitKard, Sabyasachi, Tarun Tahiliani, ICRA, BVC Logistics, RS Brothers, Tupperware, Birla Brainiacs, KGK Group, Malabar Diamonds and Gold, etc.
Candid answers by the company
Empowering SME with scalable personal commerce and relationship-led sales on WhatsApp, with solutions like DoubleTick (an official Meta Tech Partner) and QuickSell app.
Product showcase
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Connect with the team
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Developing and maintaining all server-side network components.
Ensuring optimal performance of the central database and responsiveness to front-end
requests.
Collaborating with front-end developers on the integration of elements.
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preparing reports.
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Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
2-4 years of strong proficiency in Node.js and Typescript. And core principles of javascript.
Experience in test-driven development.
Experience working with SQL based DBs, REST API.
Strong interpersonal, communication, and collaboration skills.
Exceptional analytical and problem-solving aptitude.
Knowledge about the Software Development Life Cycle Model, development best practices
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Preferred Qualifications
Experience taking a lead role developing complex software systems that have successfully been delivered to customers.
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Knowledge of professional software engineering practices & best practices for full software development life cycle, including coding standards, code reviews, source control management, continuous deployments, testing and operations
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Esper is a fast-growing, well-funded company where everyone matters and you can see your impact daily. We trust our teammates and offer intense ownership and therefore accountability. We’re inventing the future and building something special. The team really enjoys what we do and cares about your input. We don’t hire just to fill a spot, we want you to make a difference.
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An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- BS/MS in Computer Science or equivalent.
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- Strong understanding of DevOps tasks, CI/CD
- Excellent communication and interpersonal skills
- Have keen eye to detail
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Strong proficiency in –
- JavaScript, Node.js and frameworks available for it
- Code versioning tools, such as Git
- NoSQL and RDBMS systems
- Push-pull systems like Kafka, Redis
- Data structures & algorithms skills
Good to have experience –
- Programming languages like Python, Golang, ReactJs
Be familiar with –
- Designing highly available solutions, fault-tolerant systems, microservices architecture, REST APIs for on-premises, cloud (Google Cloud Platform or Amazon Web Services or Microsoft Azure), or hybrid infrastructure.
- Modern container technologies such as Docker, Kubernetes
- Server-side templating languages such as Jade, EJS etc
- Open source software, frameworks, and broader cutting-edge technologies
Whom will you work with?
You will closely work with the engineering team and support the Product Team of Plum.
What can you look for?
A wholesome opportunity in a fast paced environment that will enable you to juggle between concepts, interact and share your ideas and have loads of learning while at work. This role will help you learn what and how ledgers work in a high volume traffic system. Will learn microservice for a high availability system. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.













