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Uniken Inc. logo
Product Support Engineer (L3 Support)
Product Support Engineer (L3 Support)
Uniken Inc.'s logo

Product Support Engineer (L3 Support)

3 - 7 yrs
₹1L - ₹10L / yr
Pune
Skills
Product support
Technical support
Linux/Unix
SQL
NOSQL Databases
MS-Office

• Must have understanding of database concepts like Clustering, Replication and NOSQL Concepts and ability to use DB tools .

• Internet Technologies: Virtualization, DNS, Web and Application Servers like Tomcat, WebLogic

• Basic understanding of the mobile technologies and concepts like Play Store/App Store.

• Must have knowledge on IT security, Antivirus, Firewall, Networking, Server support .

• Able to use MS-Office and ticketing tools

• Must be able to follow and execute instructions specified to run, monitor and troubleshoot system.

• Take calls and remotes of customer issues and provide prompt and accurate resolution/feedback to customers.

• Should be ready to work for extended shifts and travelling to client site, if needed.

• Analytical mindset and ability to work in pressure.

• Good customer management skills bundled with good communication skills.

• Good working experience of Linux/Unix & Windows, and clear understanding of Data Center, OS and Storage concepts

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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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http://www.fictiv.com/" target="_blank">About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. 

This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

Apply for this Job

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

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Qualities we'd love to find in you 

 
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Overview

 

Location : Hyderabad

 

Experience : Min 2 years

 

Job Type : Full time

 

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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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