Cutshort logo
Rigved technology logo
L2 Support
Rigved technology's logo

L2 Support

Kamini Singh's profile picture
Posted by Kamini Singh
5 - 7 yrs
₹14L - ₹15L / yr
Mumbai, Pune, Bengaluru (Bangalore)
Shell Scripting
Production support
Incident management

L2 Support

Location : Mumbai, Pune, Bangalore

Requirement details : (Mandatory Skills)

  • Excell communication skills
  • Production Support, Incident Management
  • SQL ( Must have experience in writing complex queries )
  • Unix ( Must have working experience on Linux operating system.
  • Pearl/Shell Scripting
  • Candidates working in the Investment Banking domain will be preferred

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About Rigved technology

Founded :
Size :
Stage :
We provide “Design-to-Digital” services for the enterprise.
Read more
Company social profiles

Similar jobs

1 - 4 yrs
₹4L - ₹7.5L / yr
Shell Scripting
+1 more

Role & responsibilities

  • Provide technical support to customers via email, phone, and ticketing system.
  • Troubleshoot and resolve customer issues related to our API Services.
  • Prepare customized reports for clients using SQL queries to extract information from database.
  • Perform API integration in third-party applications.
  • Run APIs in Postman / Unix command line to re-produce error conditions
  • Document and track customer issues and resolutions in our ticketing system.

Preferred candidate profile

  • Bachelor's degree in Computer Science or related field.
  • 2+ years of experience in PHP development or Technical Support role.
  • Strong knowledge of API integration and testing.
  • Strong knowledge of PHP and MySQL.
  • Excellent communication and interpersonal skills.

Perks and benefits

  • Flexitime for Work-Life Balance
  • Complimentary Office Meals
  • Paid Sick Leave and Time Off
  • Enjoy a Vibrant Workplace Culture

Read more
Concinnity Media Technologies
at Concinnity Media Technologies
2 candid answers
Anirban Biswas
Posted by Anirban Biswas
Bengaluru (Bangalore)
3 - 9 yrs
₹10L - ₹30L / yr
skill iconC++
Video streaming
Real time media streaming
+7 more

Location: Bangalore

Experience - 3 ~ 9 Years

o Excellent C++ programming skills in an embedded environment

o Strong knowledge of Design patterns in C++

o Development experience on MPEG-DASH, HLS, Smooth streaming

o Excellent development skills in Multimedia framework, Gstreamer

o Development experience in Multimedia container formats (AVI, TS, MP4, WMV, RM, FLV, MKV, and PS), audio/video codecs

o Strong knowledge of DRM/TEE/Security Domain, W3C EME, CDM, Common Encryption, DTCP, HDCP2, Crypto spec

o Strong understanding of Linux/RTOS and system programming

o Excellent analytical and problem-solving skills


Plus Points

o Knowledge of Open source integration

o Cross-compiling for ARM architecture, profiling tools

o Knowledge of tools GIT/Gerrit/GCOV/LCOV

o Familiarity with agile development

Read more
Workplace Fabric Ltd.
at Workplace Fabric Ltd.
4 recruiters
Roshani Gami
Posted by Roshani Gami
Remote, Mumbai, Navi Mumbai
3 - 7 yrs
₹4L - ₹7L / yr
Tech Support
Technical support
Customer Support
Access control
+3 more



Job Description

Company Background

Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.

Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.


The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.

To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.

Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.


The Role

  • Training clients on products, services, applications, maintenance & analytics dashboard
  • Understand client requirements/issues & presents solutions as necessary
  • To action ticket requests within Service Level Agreement & clearly articulate updates to clients
  • Always looking at ways to improve internal systems and processes
  • Prepare client quotes for additional services or products & issue invoices
  • Review information and act upon findings
  • To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
  • Interpret and manipulate data
  • Prepare documentation to share with clients following site visit
  • Facilitate client meetings, sharing information and training
  • To understand the functionality of all the Freespace products to support client with their needs
  • Carry out any reasonable ad-hoc requests


Working Hours

2: 30AM to 10:30AM IST – Monday to Friday

On call support (only for critical issues) – Alternate weekend


The Person

  • Positive can-do attitude, good manner with initiative
  • Technical understanding in relation PCs, Networking, Displays, Wireless
  • Customer focused & excellent communication skills are essential
  • Ability to make decisions, compile reports based on data analytics
  • Able to work fast and solve problems under pressure at times of high workload and competing priorities
  • Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
  • Focuses on results and desired outcomes and how best to achieve them
  • Comfortable working with ambiguity & to question to gain full understanding
  • Displays an ongoing commitment to learning and self-improvement
  • A willing and helpful person who thrives on providing support for the team to achieve their goals



  • Basic knowledge of PCs, Networking, Displays, Wireless
  • Validating analytics data
  • Discretion with confidential client information
  • 3+ years customer service experience within a technical industry
  • To have an interest in the build environment or architecture
  • A Financial background is desirable
  • Proficient in Microsoft Excel & Word is essential
  • Excellent communication skills – presentation, written and verbal
  • Ability to prioritise workload and problem solve
  • Good research skills and attention to detail


Read more
1 - 15 yrs
₹5L - ₹8L / yr
Technical support
Production support
skill iconJava
 TechOps / Production support 

Exp : 5yrs - 8yrs.
Job Location : Gurgaon
Notice period : Immediate / within 15 days.

Required skills:
Operation role - 5 yrs

Strong and hands on in Unix script, SQL scripting

How to run the queries

Knowing basic Java Programming is added advantage

NOTE : Candidate has to work in a shift including graveyard shift one week in a month
Read more
Agency job
Bengaluru (Bangalore)
5 - 10 yrs
₹10L - ₹15L / yr
skill iconAngular (2+)
skill iconJavascript
User Interface (UI) Development
+7 more
❖ Manage development of one or more Bodhee Services.
❖ Performing requirement analyses by interacting with BA, PM, and
❖ Developing high-level and detailed designs.
❖ Design, Develop, Test, Implement and Maintain high-volume, lowlatency applications for critical systems and delivering highavailability and performance.
❖ Writing well designed, testable, reusable, efficient code.
❖ Conducting configuration of your own work.
❖ Reviewing the work of other developers and providing feedback.
❖ Mentor and manage the dev team.
❖ Collaboration with testing team for Integration Testing
we will provide upto 30LPA...
Read more
Bengaluru (Bangalore), Hyderabad, Pune, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Chennai, India
6 - 15 yrs
₹10L - ₹28L / yr
Oracle EBS
Supply Chain Management (SCM)
+1 more
  • 6 - 10 years’ experience in Oracle EBS (Techno-Functional)
  • Experience in implementation, Support, and upgrade projects
  • Experience at least in 2 R12.2 upgrade projects.
  • Experience in Oracle EBS R12.2.7 or Higher versions of R12.
  • Strong knowledge in SQL/PLSQL, Reports, Forms, and workflow. OAF is added advantage.
  • At least 40% functional knowledge in SCM and Manufacturing (Modules: PO, OM, INV, WIP, BOM, Quality and Engineering)
  • Excellent verbal and written communication skills
Read more
Saras Analytics Private Limited
Bhavani Thanga
Posted by Bhavani Thanga
4 - 10 yrs
₹6L - ₹10L / yr
Technical Writing
Technical Writer

Job Description

Role- Technical Writer – SaaS Product


About Saras Analytics 


We are a passionate group of engineers, analysts, data scientists, and domain experts building products and offering services to accelerate the adoption of data as a strategic asset.


Our Products


Daton is our ETL platform for analysts and developers. Daton replicates data from SaaS platforms such as Google Analytics, Salesforce, Amazon, and Facebook Ads to cloud data warehouses like Amazon Redshift, Google BigQuery, and Snowflake. Daton consolidates data from a variety of data sources into a data warehouse within minutes and allows analysts to focus on generating insights rather than worrying about building and maintaining a data pipeline.


Halo is our eCommerce focused Business Intelligence and Analytics platform. Halo helps eCommerce businesses save time and money by automating the replication, transformation, preparation, and quality control of data for reporting and analysis. Halo transforms silos of eCommerce data into actionable data sets and useful reports that help you grow your business. Visit" target="_blank">




·         Responsible for developing technical documentation detailing product features

·         Responsible for creating product manuals, detailed how-to guides and FAQs

·         Responsible for developing and maintaining technical documentation for both external usage and internal guidance across various teams.

·         Responsible for setting up new processes and improve existing technical documentation process

·         Responsible for converting product support questions into how to guides

·         You would be working closely with product managers, product support and engineering teams to gather insights to document



-  2-6 years of experience as a Technical Writer and in product documentation.

-  Familiarity with third-party API integration analysis.

-  Excellent logical, analytical and communication skills to interact with the Development team.






·         2-6 years of experience as a Technical writer in SAAS products

·         Engineering background in IT or Computer Science

·         Excellent written and oral communication skills

·         Familiarity with APIs, databases, and SQL

·         Hands on experience with documentation and automation tools

·         Hands on experience with version control tools

·         Ability to grasp complex technical concept and make them easily understandable through documentation while paying attention to detail

·         Prior work experience in E-Commerce domain is a plus

Read more
4 - 6 yrs
₹9L - ₹11L / yr
Incident management
Technical support
Tech Support
Only immediate joiners are preferred or those who can join within 15-25 days of NP.

o Lead the incident management process and team involved in resolving the
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
o Strong problem solving, analytical, and time management skills.
Read more
MNR Solutions Pvt. Ltd
at MNR Solutions Pvt. Ltd
3 recruiters
Neelam Chaudhary
Posted by Neelam Chaudhary
Remote only
0 - 1 yrs
₹5L - ₹7L / yr
Tech Support
Technical support
+1 more

Hiring fresher's for role of “Customer Delivery Manager” for one of the leading product based company in telecom analytics servicing.




  • Exciting opportunity to kick start career in leading telecom analytics solutions with worldwide customers & clients.
  • Lucrative compensation at fresher’s level with attractive additional bonus
  • Chance to travel as part of the work
  • Great platform to learn, earn, deliver & grow in the telecom industry.
  • Multiple Vacancies, thus higher chance of selection with on the spot offer.


Work responsibilities expected:


  • Learning & understanding about company’s products, Digital and build knowledge that allows optimum deployments.
  • Get trained on the standard and cloud deployment methodologies and practices and application of the same in the projects assigned.
  • Optimal grievance handling & servicing on client requirements/queries, through best approach.
  • Beforehand anticipation of situations, drawbacks and complaints & delivering adequate and timely solutions with premium customer satisfaction.


Desired Profile:


  • Bachelor’s Degree in Computer/Telecommunications/E&E Engineering or equivalent with min 65% in final year.
  • Strong communication skill. Good listener and really good at articulation of issues/discussion at hand.
  • Solid organizational skills including attention to detail, multitasking skills, efficiency, agility.
  • Strong understanding of Linux, Scripting, DevOps, SQL is a must. DevOps understanding will be an added plus.
Read more
Interspence Solutions
at Interspence Solutions
1 recruiter
Kaustubh Chikhalikar
Posted by Kaustubh Chikhalikar
8 - 12 yrs
₹10L - ₹16L / yr
IT infrastructure
Linux administration
Red Hat Linux
skill iconAmazon Web Services (AWS)

The IT Infrastructure Analyst is responsible for working on assigned projects and technical initiatives in an efficient/effective manner.  The IT Infrastructure Analyst must possess a high degree of technical knowledge regarding server & storage systems and associated technology tools for managing them.


The individual is expected to be able to manage and support infrastructure systems as necessary, perform troubleshooting, build new systems, and monitor data center environments.


Must have:

8-12 years’ experience in IT infrastructure management

Expertise in Dell Server Environments (Dell Hardware & Management system - Open Manage)

Expertise in VMWare (Vcentre setup and management)

Expertise in Windows server and storage

Expertise in EMC (now Dell) SAN and NAS devices

Good Linux skills (basic troubleshooting skills on Linux servers CentOS)

Good networking skills (troubleshooting skills)

Familiarity with Data Center Environmentals (Power, UPS, Cooling etc.)


Good to have:

  • Experience with hyper-converged infrastructure such as Nutanix
  • Experience and familiarity with Dell networking technology.
  • Experience and familiarity with AWS
Read more
Why apply to jobs via Cutshort
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Matches delivered
Network size
Companies hiring
Did not find a job you were looking for?
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos