L2 Support

Review Criteria

• Strong Product Manager Profiles
• 4+ years of product management experience, of which 2+ years in healthcare, pharmaceutical, life sciences, or AdTech domains
• Must have built or scaled products involving Data Science, Machine Learning, or AI
• Must have experience working end-to-end on product lifecycle — strategy, roadmap, development execution, stakeholder alignment, user research, product optimization, and adoption (0 to 1 product experience is preferred)
• Hands-on experience collaborating with engineering, data science, design, supply teams, and demand-side teams on parallel product initiatives
• Strong understanding of demand-side and supply-side mechanisms, programmatic advertising, data intelligence products, or marketplace platforms
• Experience in companies serving Healthcare Professionals (HCPs), Pharma, Life Sciences, or HealthTech advertising is a must
• Product companies (preferably in HealthTech)
• CTC includes 20% variable
• HealthTech exposure is a must (current or past experience)
• It’s an IC role

Preferred

• Experience working on AI-driven features such as predictive models, segmentation, personalization, or automated optimization.

Job Specific Criteria

• CV Attachment is mandatory
• What is your preferred location — Noida or Mumbai?
• If you’re based in Mumbai, are you comfortable traveling to the Noida office for one week each month?
• Are you available for an in-person interview for one of the rounds?
• Which HealthTech company(ies) you have worked for?

Role & Responsibilities

We are seeking a strategic and innovative Product Manager to lead the development and growth of our DataIQ and Marketplace products. This role is pivotal in driving the vision, strategy, and execution of our data intelligence and digital commerce platforms, ensuring they deliver exceptional value to our users and stakeholders.

Key Responsibilities-

Product Strategy & Vision:

• Define and articulate the product vision and roadmap for DataIQ and Marketplace, aligning with company objectives and market needs.
• Conduct market research and competitive analysis to identify opportunities for innovation and differentiation.
• Collaborate with stakeholders to prioritize features and initiatives that drive business impact and user satisfaction.

Product Development & Execution:

• Lead the end-to-end product development lifecycle, from ideation through to launch and iteration.
• Work closely with engineering, design, and data teams to deliver high-quality products on time and within scope.
• Develop clear and concise product documentation, including PRDs, user stories, and acceptance criteria.

User Experience & Enablement:

• Ensure a seamless and intuitive user experience across both DataIQ and Marketplace platforms.
• Collaborate with UX/UI teams to design user-centric interfaces that enhance engagement and usability.
• Provide training and support materials to enable users to maximize the value of our products.

Performance Monitoring & Optimization:

• Define and track key performance indicators (KPIs) to measure product success and inform decision-making.
• Analyze user feedback and product data to identify areas for improvement and optimization.
• Continuously iterate on product features and functionalities to enhance performance and user satisfaction.

Ideal Candidate

Experience & Skills:

• Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field.
• 4+ years of experience, with a proven track record in data intelligence or digital commerce products.
• Strong understanding of data analytics, cloud technologies, and e-commerce platforms.
• Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams.
• Analytical mindset with the ability to leverage data to drive product decisions.

Nice-to-Haves:

• Experience with machine learning or AI-driven product features.
• Familiarity with data governance and privacy regulations.
• Knowledge of marketplace dynamics and seller/buyer ecosystems.

Strong Graphic Designer Profile, with a focus on Marketing / branding works

Mandatory (Experience 1): Must have 3+ years of experience in graphic design within B2C companies working across print and digital media

Mandatory (Experience 2): Proven experience designing marketing collaterals (brochures, flyers, banners, standees, event signage, and sponsorship assets) and digital creatives for social media and campaigns

Mandatory (Skill 1): Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma for design execution and collaboration.

Mandatory (Skill 2): Strong understanding of brand identity, visual hierarchy, and lead-generation design principles — ability to convert marketing objectives into impactful visuals.

Mandatory (Portfolio): Demonstrated portfolio including both print/event assets and digital/social creatives that show consistency, storytelling, and creativity.

Mandatory (Background): BDes / MDes from Tier-1 College (NID, IIT, NIFT) OR Top B2C Product Companies (preferred fintech)

Primary Responsibilities:

Developer for IT Regulatory team, work with the development manager and key stakeholders to understand business requirements and develop moderately complex technical solutions.

Work collaboratively with the team to support existing functionality and build, implement, and support new solutions.

Draft and review technical diagrams, specifications documents and required project documentation.

Conduct code reviews of other developers.

Share experience and knowledge with the team to improve productivity & delivery timelines.

Continuously seek ways to improve our existing architecture, advises on complex code deficiencies, provides systemic proposals, and promote efficiencies where necessary.

Job Requirements:

Undergraduate degree in computer science or technology discipline

5+ years of Core Java Development experience & Integration Technologies (Spring, MQ, JSON, XML, SOAP).

Experience writing SQL queries (DB2, Snowflake).

Crystal reports/Excel Writer/Aspose.

Working knowledge of scripting languages (Perl, Unix Shell, Python).

Experience working with source code repositories (Bitbucket, GitHub)

JavaScript, Angular is a plus.

Sound understanding of Object-Oriented Design & Programming, Enterprise Architecture Patterns and GoF design.

A flexible, tenacious team player with a positive attitude and strong interpersonal skills, able to build collaborative relationships with globally distributed teams.

Strong analytical and design skills with attention to detail.

Excellent communication (verbal and written) skills; Able to communicate with different stakeholders effectively.

Experience developing technical solutions in Investment Management industry.

Understanding of portfolio accounting concepts and trade lifecycle

Job Purpose

• Deliver on significant portfolio indicators and maximise resolution/ roll backs/ normalization / recoveries and influence reduction in bucket inventory by enhancing performance.

• Be the executor of collection strategies implemented by the ACLM/RCLM/Centre Head.

• To ensure that all laid down processes are adhered to without any deviations. Have checks and balances to ensure smooth process adherence.

Liaison with other functions and departments viz. sales , credit, operations , RIC, Legal Receivables Management

Job Responsibilities(JR) :

• Manage and deliver monthly performance in terms of, resolution, roll backs, recovery rates/ values as per the target set for the assigned portfolio.

• Review field follow-up for the portfolio managed towards achievement of target set.

• Monitor the agency / field executive’s performances periodically.

• Achieve the money collection under principal, fees & charges as per targets.

• Regular visit to yard and reporting thediscrepancies / compliant items as a visitreport. (Applicable for Auto, Two Wheeler,

Agri & CTG Loans)

• Ensuring timely allocation and field follow- up.

• Effectively address disputes, expired etc cases to prevent any probable escalation and highlight sensitive accounts to Area Collection Managers to prevent the same.

• Ensure trails updates are recorded in web- collections for follow-up on skip marking,deceased specifically apart from follow-up on normal portfolio.

• Ensure that the agency resources are optimally used wrt the number of visits, contacts, PTP conversion ratio etc.

• Ensure that calls are made on the portfolio thru recorded lines during the month at the agency level and field visit updates are available in the web-collections. Call recordings have to be validated and updated in the visit report submitted to the agency process Management

• All Banks process to be adhered to in totality in Unit performance

• Cash deposit process including monitoring TAT taken by agencies to deposit money collected.

• Receipt Management – including receipt recon, sighting of unused receipts, completion of lost receipt formalities.

• Settlement process involving issue of settlementletters to be in line with approvals received.

• Manage escalations and ensure resolution of all cases.

• Ensure repo process including repo kit to vendors, usage of repo app at agency level, valuation, sale of vehicle (online/ off line), RC

book updation are managed as per the laid down guideline.

• Training programs to be done monthly and all employees to be covered for minimum man hours every quarter.

• All vendor bills are processed within 30 days of work and no vendor bill is left unprocessed for 60 days at any given point of time

• Ensure 100% usage of collection system and receipt mobility (HHT).

• Ensure nil delay in cash TAT and mis-posting of payments Vendor Management

• Management of field/ referral vendors

• Ensure compliance from the vendors on laid down processes.

• Monitor performance of field agencies and address performance deficiencies.

• Ensure 100% compliance of critical items like DRA certification/ police verification etc.

• Code of conduct to be followed by the vendor across aspects of field and tele calling.

• In case of yard management, ensure set targets for the inventory movement in yard and sale process are met.

Regular review of vendors/yards basis their performance, man power invested productivity expectations and process norms.

Relationships and Roles

To ensure smooth functioning of day to day process, the position is critical to have close interaction with following functions

INTERNAL

• Sales (Sales Manager) : coordinating with sales for feedback and resolutions on Non-starters / frauds. Sharing data regarding negative profiles and areas basis portfolio trends

• Local Operations/CPU : coordinating for regular schedule uploads, receipt management, PDC management , PDC presentation. For retrieval of relevant documents for skip tracing and fraud cases

• Process team (Process Managers and Central team): For process and compliance related items EXTERNAL

• Collection Agencies : For delivery of numbers and compliance to process and regulatory requirement

Code Of Conduct & HR Trainings

To follow code of conduct guidelines of bank. Code of conduct training to be done at agency level as per process guidelines.

To nominate and get mandatory trainings done for self as per HR training schedules.

Legal

• Initiating legal in high POS delinquent cases.

• Coordination with legal team for effective use and execution of legal tools.

Educational Qualifications

Graduate / Post Graduate / MBA

Key Skills

• Should possess good communication skills

• Good leadership quality and molding and supporting the team for desired results as per management expectations(for \agencies/off-rolls staff)

• Should be able to handle deadlines and compliance items

• Should be good on follow up and accomplishment of targeted achievements

Experience Required

Sufficient hands on work experience of min. 2 years and above in financial industry

• Should have managed a team of agencies staff/outsourced staff demonstrating high level of competence.

• Should be mature enough to handle customer and agency xecutives/vendors pressurized situations and ensure targets /deadlines

• Should be mature enough to handle people in pressurized situations and ensure targets /deadlines met.

Major Stakeholders

Customers

• Branch Banking Team

• Operations / Sales / Process / RIC / Legal

Job Description

We are looking for an experienced software engineer with a strong background in DevOps and handling

traffic & infrastructure at scale.

Responsibilities :

Work closely with product engineers to implement scalable and highly reliable systems.

Scale existing backend systems to handle ever-increasing amounts of traffic and new product

requirements.

Collaborate with other developers to understand & setup tooling needed for - Continuous

Integration/Delivery/Deployment practices.

Build & operate infrastructure to support website, backend cluster, ML projects in the organization.

Monitor and track performance and reliability of our services and software to meet promised SLA

You are the right fit if you have:

1+ years of experience working on distributed systems and shipping high-quality product features on

schedule

Experience with Python including Object Oriented programming

Container administration and development utilizing Kubernetes, Docker, Mesos, or similar

Infrastructure automation through Terraform, Chef, Ansible, Puppet, Packer or similar

Knowledge of cloud compute technologies, network monitoring

Experience with Cloud Orchestration frameworks, development and SRE support of these systems

Experience with CI/CD pipelines including VCS (git, svn, etc), Gitlab Runners, Jenkins

Working with or supporting production, test, and development environments for medium to large user

environments

Installing and configuring application servers and database servers

Experience in developing scripts to automate software deployments and installations

Experience in a 247 high-availability production environmentAbility to come with best solution by capturing big picture instead of focusing on minor details. Root

cause analysis

Mandatory skills: Shell/Bash Scripting, Unix, Linux, Dockers, Kubernetes, AWS, Jenkins, GIT

React Native Application Developer

Job Description

•       As a React Native Developer, your responsibility will include creating a suite of applications and improving the functions of applications in development.
•       Experience in building a React or Native mobile app with traffic at scale
•       Ability to architect, refractor and debug an app without disrupting users
•       Proficient with mobile application life cycles
•       Should have multiple apps deployed to the App Store, Google Play Store and deep knowledge of the distribution processes
•       Understanding of unit and functional testing best practices.
•       Should be able to dive into the source code of front end libraries to debug, patch and extend them when necessary
•       Can take a defined software design and turn it into code.
•       Understands how to optimize the delivery of code and assets (e.g., images, fonts) to a browser or device (e.g., lazy loading assets, using CDNs, caching, compression, etc.).
•       Experience with React Js, React Native, JavaScript including DOM Manipulation and the JavaScript object model. Exp with integrated JSON is a must.
•       Thorough understanding of React Native and its core Principles. Hands-on experience on React Native Framework at least 2 Years.

What you will do

•       Working collaboratively in building products and services.
•       Designing mobile-based features, impacting Customer's Digital Experience
•       Taking ownership of the entire software development lifecycle for mobile application
•       Collaborating with cross-functional teams to define design and add new features
•       Ensuring the performance, quality and responsiveness of the applications.
•       Understanding end-user requirements and use cases and translating them into a pragmatic and effective technical solution

Required Candidate profile

•       Capability to perform both independently and in a team
•       Ideal Candidate - Must be open to work on new technologies, versatile and capable of accepting new challenges.
•       Good Knowledge of HTML5, CSS