L2 Support

Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain

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Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients

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Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery

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Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)

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Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.

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Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships

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Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability

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Mandatory (Company) -B2B SaaS Product companies

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Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.

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Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon

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Mandatory (Education): Engineering graduate

Role Overview

We’re looking for a Content Developer who can transform complex ideas into engaging

learner-centric digital content. You’ll work closely with instructional designers, subject

experts, and creative teams to develop clear, compelling, and interactive educational

materials.

Key Responsibilities

• Create engaging learning content, scripts, and assessments

• Collaborate with design and production teams for visual alignment

• Simplify complex concepts into learner-friendly formats

• Edit and proofread content to ensure clarity and consistency

• Research topics to ensure content accuracy and depth

Required Skills & Qualifications

• Bachelor’s/Master’s in English, Education, or related field, Mass

Communication, Journalism, MA in English Literature.

• 1–3 years of experience in content development or e-learning

• Strong writing, research, and editing skills

• Creative thinking and storytelling ability

• Familiarity with e-learning tools is a plus

Responsibilities

 Provisioning and de-provisioning AWS accounts for internal customers

 Work alongside systems and development teams to support the transition and operation of client websites/applications in and out of AWS.

 Deploying, managing, and operating AWS environments

 Identifying appropriate use of AWS operational best practices

 Estimating AWS costs and identifying operational cost control mechanisms

 Keep technical documentation up to date

 Proactively keep up to date on AWS services and developments

 Create (where appropriate) automation, in order to streamline provisioning and de-provisioning processes

 Lead certain data/service migration projects

Job Requirements

 Experience provisioning, operating, and maintaining systems running on AWS

 Experience with Azure/AWS.

 Capabilities to provide AWS operations and deployment guidance and best practices throughout the lifecycle of a project

 Experience with application/data migration to/from AWS

 Experience with NGINX and the HTTP protocol.

 Experience with configuration and management software such as GIT  Strong analytical and problem-solving skills

 Deployment experience using common AWS technologies like VPC, and regionally distributed EC2 instances, Docker, and more.

 Ability to work in a collaborative environment

 Detail-oriented, strong work ethic and high standard of excellence

 A fast learner, the Achiever, sets high personal goals

 Must be able to work on multiple projects and consistently meet project deadlines

About Company

Our client is a luxury home décor brand and led by highly admired luxury brand builders, internationally trained designers, and world-class technology professionals.

Role & Responsibilities :

• Design and implementation of the overall web architecture
• “Pixel-perfect” implementation of our approved user interface
• Front End Development - Expertise in front-end technologies, including JavaScript,CSS3 and HTML5 and third-party libraries such as React Js, jQuery
• Design and deployment of our database
• Ensuring the entire stack is designed and built for speed and scalability
• Design and construction of our REST API
• Integrating our front-end UI with the constructed API
• Design and implementation of continuous integration and deployment
• Designing Database - Expertise in databases like MySQL, Other database like
• MongoDB , PostgreSQL Will be plus.
• Ensuring cross-platform optimization for mobile phones.

Requirements:

• Server management and deployment for the relevant environment
• Familiarity with a relevant and globally supported framework—both front-end and back-endlike React, Laravel.
• Thorough understanding of user experience and possibly even product strategy
• Experience implementing testing platforms and unit tests
• Who qualifies?
• Software developer with skill to develop front-end and back-end system in Web site
• development.
• The candidate number have hands on experience in handling and developing code in JavaScript, React, HTML, PHP, MySQL, APACHE & NGINX to develop web based applications.
• Knowledge of designing the user interface, developing servers and database designs & coding for mobile platforms would be added advantage.

Responsibilities:

• Software Development: Collaborate with cross-functional teams, including front-end developers, designers, and product managers, to design, develop, test, and maintain web applications using Ruby on Rails.
• Feature Development: Participate in the full software development lifecycle, from requirements gathering and technical design to implementation and deployment of new features and enhancements.
• Code Quality: Write clean, maintainable, and efficient code while following best practices and coding standards. Perform code reviews to ensure code quality across the team.
• Database Management: Work with relational databases (e. g., PostgreSQL) to design, optimize, and maintain database schemas and queries.
• Bug Fixing and Troubleshooting: Identify and resolve software defects and performance issues. Conduct debugging and troubleshooting as needed.
• Testing: Develop and execute unit tests, integration tests, and end-to-end tests to ensure the reliability and stability of the applications.
• API Integration: Integrate with third-party APIs and services as required for application functionality.
• Scalability: Contribute to the scalability of our applications to handle increased load and user traffic.
• Documentation: Maintain comprehensive documentation of code, processes, and systems to facilitate knowledge sharing and onboarding of new team members.
• Collaboration: Actively participate in Agile or Scrum development processes, attend sprint planning meetings, and provide status updates on tasks.
• Continuous Learning: Stay up-to-date with industry trends, best practices, and emerging technologies relevant to Ruby on Rails development.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
• Proven experience as a Ruby on Rails developer, typically 3-8 years of relevant experience.
• Proficiency in Ruby, Rails, and associated libraries and frameworks.
• Strong understanding of front-end technologies, including HTML, CSS, and JavaScript.
• Experience with version control systems (e. g., Git) and collaboration tools (e. g., GitHub or GitLab).
• Knowledge of SQL and experience working with relational databases.
• Familiarity with RESTful APIs and integration of third-party services.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.
• Ability to work in an Agile/Scrum environment.
• Any additional certifications or experience with cloud services (e. g., AWS, Azure) would be a plus.

Job Description:

We are seeking an experienced senior web developer to join our friendly team to participate in the

development of the next-generation app and who has the technical ability to implement server side

code written in the Laravel framework. Your main responsibility will be designing and implementing

applications that are written in PHP. This means you will work closely with front end developers to

integrate back-end components with the components they're creating for users to interact with.

Therefore, it is important that youre able to effectively communicate and collaborate with your

colleagues. You will take a lead role in the technical side of our company with room to grow as we

continue to grow.

Technologies/ Frameworsk:

PHP, Laravel, Lumen, MySQL, PostgreSQL, MS SQL, RESTful API, Microservice, API Gateway,

JavaScript, jQuery, Docker, Load Balancer, LMAP, Nginx

Skills Required:

• Extensive experience in PHP Laravel, API Gateway

• Hands-on experience in web services-RESTful

• Knowledge of RESTful API design patterns and Integrations technologies. JSON

Language and scripting as well as Rest Oriented Architecture (ROA)

• Knowledge of HTTP and SOAP Protocols

• Hands-on experience with MySQL / PostgreSQL / MS SQL development including data

modelling, concurrency, query optimization, stored procedure development, and tuning

• Familiarity & Expertise with Bitbucket / GitHub,

• Comfortable working with JavaScript and jQuery

• Understanding and Practising of coding best practices

• Creative and efficient problem solver

• Knowledge of AWS API Gateway, Apigee API Gateway, Azure API Gateway or any other

API Gateways.

• Hands-on experience in working with API gateways added advantage

• Understanding and experience on Data Patterns

Responsibilities:

• Ability to work closely with technical architects and architecture governance technical

team for solution development and design reviews

• Analyse, design, develop, as well as implement RESTful services and APIs

• Be involved in the development life cycle and perform definition and feasibility analysis as

well as in the API lifecycle release management

• Implement, integrate, and document a variety of software platforms through the RESTful

API framework

• API development with OpenAPI Specifications and other standards

• Apply the latest software design techniques and contribute to the technical design of new

solutions

• Modify existing programs, prepare test data and functional specifications.

• Troubleshoot issues and solve problems, identify potential process improvement areas

• Implement common APIs based on architecture guidelines and frameworks

• Responsible for mapping, designing specs for transformation between API Gateway and

backend service

• Write object-oriented, clean, and maintainable code

• Deliver quality results on time with minimal supervision

• Ensuring that integrations run smoothly.

• Scaling projects based on client feedback.

• Mentoring/training in API architecture & code quality

• Work closely with API Solutions Architect and Platform Administrators

• Work closely with the Business Product Owners, and must understand the short and

medium term strategy for the business

Requirements:

• Experience working with PHP, performing unit testing, and managing APIs such as

RESTful.

• A solid understanding of application design using Laravel.

• Knowledge of database design and querying using SQL.

• Proficiency in HTML and JavaScript.

• Practical experience using the MVC architecture.

• A portfolio of applications and programs to your name.

• Problem-solving skills and critical mindset. - Great communication skills.

• Desire and ability to learn