Middle Ware Application Support

 

Roles and Responsibilities:

 

Perform detailed feature requirements analysis along with a team of Senior Developers, 

define system functionality, work on system design and document the same

● Design/Develop/Improve Cogno AI’s backend infrastructure and stack and build fault￾tolerant, scalable and real-time distributed system

● Own the design, development and deployment of code to improve product and platform 

functionality

● Taking initiative and giving ideas for improving the processes in the technology team 

would lead to better performance of the team and result in robust solutions

● Writing high-performance, reliable and maintainable code

● Support team with timely analysis and debugging of operational issues

● Emphasis on automation and scripting

● Cross-functional communication to deliver projects

● Mentor junior team members technically and manage a team of software engineers

● Taking interviews and making tests for hiring people in the technology team

 

What do we look for?

 

The following are the important eligibility requirements for this Job:

● Bachelor's or Master's degree in computer science or equivalent.

● 5+ years of experience working as a software engineer, preferably in a product-based 

company.

● Experience working with major cloud solutions AWS (preferred), Azure, and GCP.

● Familiarity with 3-Tier, microservices architecture and distributed systems

● Experience with the design & development of RESTful services

● Experience with developing Linux-based applications, networking and scripting.

● Experience with different data stores, data modelling and scaling them

● Familiarity with data stores such as PostgreSQL, MySQL, Mongo-DB etc.

● 4+ years of experience with web frameworks (preferably Django, Flask etc.)

● Good understanding of data structures, multi-threading and concurrency concepts.

● Experience with DevOps tools like Jenkins, Ansible, Kubernetes, and Git is a plus.

● Familiarity with elastic search queries and visualization tools like grafana, kibana

● Strong networking fundamentals: Firewalls, Proxies, DNS, Load Balancing, etc.

● Strong analytical and problem-solving skills.

● Excellent written and verbal communication skills.

● Team player, flexible and able to work in a fast-paced environment.

● End-to-end ownership of the product. You own what you develop.

Responsibilities : 

 

• Provide Voice and Remote terminal support for Level 1/2 backup and restore Issues and submit stars tickets
•  Configuration, Troubleshooting and assisting setup of backup Environment.
• Follow the Alert Management Strategy for category Level 1/2 on various system/server alerts received every day
• First and second level troubleshooting of the backup and restore issues
• Update & Maintain Pertinent technical and Operational Documentation
• Open support cases and work with vendors such as Oracle / IBM and Symantec/Iron Mountain to provide necessary logs/information on issues raised by
• Coordinate fix of H/W issues with vendors on backup servers following Hardware management processes and procedures
• Working with tape library teams on tape management
• Installation and configuration of backup software on servers and clients.
• Checking the failed backups for the day and rerunning them to meet SLA
• Setting up or Assisting in LAB/Dev machine needs for test purpose etc
• Requesting tapes from offsite location to facilitate restore
• Housekeeping of User or System Environment (Ex: work on heavy hitters and try to validate the exclude list etc)
• Work on RPO ( Recovery Point Objective ) and failure reports
• Backup policies and storage media management
• Daily operational checklists
• Notifications to a Group of Users or IT Admins mailing list
• Work on Change management windows
• Generate multiple reports and metrics as required for operations and planning
• Strive for improvement in operational and business value.

Technical Skills Required – Mandatory:

 

- Cloud Technologies – AWS OR Bigdata (Basic Level)

- Python (Highly Experience Level)

- Databases – SQL (Highly Experience Level)

- Operating Systems – Unix (Highly Experience Level)

 

Strong knowledge in writing complex SQL queries and Knowledge of Performance Tuning

Excellent working knowledge of production support role and Strong debug/troubleshooting skills

Provide 24×7 operational support to all production practices on holidays and weekends.

Hands-on experience in production support for data engineering processes, root cause analysis, and identifying opportunities to improve existing processes.

Roles and Responsibilities:

Set up and optimize the existing integration, monitoring and alerting processes.

Working knowledge of ETL/ELT in Hadoop, Spark and MPP databases is required.

Effectively collaborate with the partners (SMEs, DBA, and Business users) to ensure the reliability of the Data systems.

 

Company Name - Trejhara Solutions Limited

Location : Mumbai & Pune

Designation : Application support engineer

Skills : SQL, UNIX, LINUX

Male candidates only

Immediate joiners preferred

Are you a high-performing, collaborative, results-oriented and technologically savvy person who is keen on working in the digital industry, as a Consultant (for 3 months)

Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories, and consumers, enabling preventive and predictive healthcare.

It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen the doctor-patient relationship and enhance the in-clinic experience.

As a Technical Writer (Consultant), you will work with teams of engineers to create internal technical documentation. This will include technical architecture diagrams, flow diagrams, API documentation and microservice details.

You will also be responsible for writing knowledge base articles for a technical audience.

What you will do:

• Documenting product architecture, APIs, technical specifications
• Developing and writing high-quality technical documents meeting industry standards
• Communicating with product developers and understanding the product and its interactions
• Maintaining documentation as the product changes occur
• Gathering information from team meetings, product specifications, interviews with subject-matter experts, and direct interaction with systems
• Gathering and addressing feedback from multiple sources
• Working independently and rapidly to meet tight deadlines

What you need to have:

• BA in technical/ professional communication, English, computer science/ engineering, or other related field
• Authoring concepts, designs, technical specifications
• Following organizational and industry standards (such as Microsoft Manual of Style for Technical Publications or similar)
• Proven ability to quickly learn and understand complex topics
• Managing multiple versions of topics
• Using UNIX/ Linux command-line interfaces
• Additionally, should be able to: Write release notes and Write end user documentation, help guides

Required Skills: GSM, Linux, Networking, infrastructure, VOIP, PHP, Perl, SIP, troubleshooting, Python,HTML

• 5+ years of solid experience as an Asterisk Developer
• Must be proficient at developing software using a scripting language. A distinct advantage if you have experience using Python
• Sound knowledge of Asterisk Installation, Configuration, Dialplan, Call troubleshooting (SIP, ISDN)
• Solid experience of working With Linux Operating Systems
• Good understanding of VoIP, SIP, SS7.

You will be part of our front office proprietary Algorithmic trading desk for Indian and global
markets. As a Technical Support engineer, you will analyze, troubleshoot, and fix the defects.
You will be responsible for end customer communication, understanding the issue they are
facing, analyzing the functional and technical areas of code impact, and fix the defects
reported. There would be small enhancements in the customer solutions built on top of core
products and you will be working on those items, also any consulting to end customer in case
they have any difficulties in understanding custom developed solution/features

Selected candidate’s day-to-day responsibilities include:
1. Technical support for various kinds of algorithmic trading strategies on the in-house trading
platform
2. Deploy trading software for new clients
3. Work with clients, sales and developers defining trading and technical requirements.

Other requirements:
1. 2+ years solid experience in either FIX support or trade support
2. Strong knowledge of Indian cash, futures & option markets required
3. Experience with financial front-end applications (preferably algorithmic
trading) in supporting traders
4. Demonstrate excellent customer service skills working with customers in high
stress situations on complex problems
5. Ability to work as a good team player with different internal business and IT
groups to communicate and resolve any technical issues
6. Basic knowledge of Linux, Shell scripting
7. Excellent writing and technical skills with proven experience writing high-
quality documentation for software applications
8. Strong knowledge of FIX protocol and testing procedures
9. Familiarity with C++, Java a plus

Skills required Installation, configuration and administration of PEGA v 7.x. Build and deployment experience in Pega v 7.x Migration/Upgrades of PEGA BPM environments. Installation, configuration and administration of WebSphere Application Server 7 or higher CSA/CSSA certification in Pega Hands on experience in SMA, AES, AppD etc.. Experience in Maven, Bamboo, Hpoo, bitbucket, splunk etc. Experience in SSL/TLS configuration and certification. Experience in Unix Experience in scheduled jobs, cron, ESP etc. Experience working in a DevOps environment (preferred) Migration of WebSphere Application Server environments from one major release to another(Preferred)

REQUIREMENTS: Programming languages: Embedded C Language Hands on experience in design and development on modern 32 bit microcontrollers (ARM Cortex M0+, M4, M7 etc) and usage of IDE, toolchain, debuggers. Should have worked on the Linux Skills: Exposure to any Scripting ( shell scripting (sh, bash etc.), LUA) Worked on programming and interfacing peripherals like timers, UART, CAN, ADC, DAC, IO, sensors and actuators. Memory Interfacing Techniques. Very Good if work on DALI, C-Bus like Lighting control protocols Experienced on communication protocols like Modbus, TCP/IP, USB & Serial interfaces. Good understanding of the Design principles, Unit testing methods, hands on with GIT repository. Exposure to Web technologies. Understanding with HTML, Javascripts and Webservers is plus Nice to have: Exposure to embedded software development for Home Automation products like Dimmers , sensors and lighting application.