Integration Engineer

About the Role

We are looking for a Customer Success Analyst who can work closely with Agile/Scrum teams and bring customer insights into product development. This role will act as a bridge between customers, product, and engineering teams by leveraging data from customer success platforms like Planhat.

Key Responsibilities

• Collaborate with Scrum teams (Product Owner, Developers, Scrum Master) during sprint planning and reviews
• Bring customer insights, feedback, and product usage data into backlog prioritization
• Monitor customer health scores, adoption metrics, and churn risks using tools like Planhat or Gainsight
• Translate customer challenges into actionable user stories and requirements
• Track feature adoption post-release and provide feedback to product teams
• Work closely with Customer Success, Sales, and Support teams to ensure alignment
• Maintain and analyze customer data in CRM tools like Salesforce or HubSpot
• Support renewal and retention strategies by identifying at-risk accounts

Key Requirements

• 5+ years of experience in Customer Success / Business Analysis / Product Support / Account Management
• Basic understanding of Agile / Scrum methodologies
• Experience with Customer Success platforms (Planhat, Gainsight, or similar)
• Strong analytical and problem-solving skills
• Ability to interpret customer data and convert it into actionable insights
• Good communication skills to work with cross-functional teams
• Experience working in SaaS or product-based environments preferred

Good to Have

• Exposure to Agile tools (Jira, Confluence)
• Experience with product analytics tools (Mixpanel, Amplitude)
• Understanding of customer lifecycle management and SaaS metrics (churn, retention, LTV)
• Exposure to accessibility and inclusive product design

DataHavn IT Solutions is a company that specializes in big data and cloud computing, artificial intelligence and machine learning, application development, and consulting services. We want to be in the frontrunner into anything to do with data and we have the required expertise to transform customer businesses by making right use of data.

About the Role:

As a Data Scientist specializing in Google Cloud, you will play a pivotal role in driving data-driven decision-making and innovation within our organization. You will leverage the power of Google Cloud's robust data analytics and machine learning tools to extract valuable insights from large datasets, develop predictive models, and optimize business processes.

Key Responsibilities:

• Data Ingestion and Preparation:
• Design and implement efficient data pipelines for ingesting, cleaning, and transforming data from various sources (e.g., databases, APIs, cloud storage) into Google Cloud Platform (GCP) data warehouses (BigQuery) or data lakes (Dataflow).
• Perform data quality assessments, handle missing values, and address inconsistencies to ensure data integrity.
• Exploratory Data Analysis (EDA):
• Conduct in-depth EDA to uncover patterns, trends, and anomalies within the data.
• Utilize visualization techniques (e.g., Tableau, Looker) to communicate findings effectively.
• Feature Engineering:
• Create relevant features from raw data to enhance model performance and interpretability.
• Explore techniques like feature selection, normalization, and dimensionality reduction.
• Model Development and Training:
• Develop and train predictive models using machine learning algorithms (e.g., linear regression, logistic regression, decision trees, random forests, neural networks) on GCP platforms like Vertex AI.
• Evaluate model performance using appropriate metrics and iterate on the modeling process.
• Model Deployment and Monitoring:
• Deploy trained models into production environments using GCP's ML tools and infrastructure.
• Monitor model performance over time, identify drift, and retrain models as needed.
• Collaboration and Communication:
• Work closely with data engineers, analysts, and business stakeholders to understand their requirements and translate them into data-driven solutions.
• Communicate findings and insights in a clear and concise manner, using visualizations and storytelling techniques.

Required Skills and Qualifications:

• Strong proficiency in Python or R programming languages.
• Experience with Google Cloud Platform (GCP) services such as BigQuery, Dataflow, Cloud Dataproc, and Vertex AI.
• Familiarity with machine learning algorithms and techniques.
• Knowledge of data visualization tools (e.g., Tableau, Looker).
• Excellent problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.

Preferred Qualifications:

• Experience with cloud-native data technologies (e.g., Apache Spark, Kubernetes).
• Knowledge of distributed systems and scalable data architectures.
• Experience with natural language processing (NLP) or computer vision applications.
• Certifications in Google Cloud Platform or relevant machine learning frameworks.

Job Title: Java Developer

Location: Chennai

Experience: 3+ Years

Employment Type: Full-time

Job Description:

We are looking for a skilled and passionate Java Developer with a strong foundation in Core Java and Object-Oriented Programming concepts. The ideal candidate should possess excellent communication skills and have hands-on experience with multi-threading, collections, databases, and backend development frameworks like Spring and Spring Boot. Exposure to cloud platforms and frontend technologies is a plus.

Key Responsibilities:

• Design, develop, and maintain scalable Java applications using Core Java and Spring Boot.
• Apply strong knowledge of Java Collections Framework and concurrent programming techniques including ExecutorService, ForkJoinPool, and other threading mechanisms.
• Optimize JVM performance and memory usage.
• Participate in all phases of the software development lifecycle: requirement gathering, design, development, testing, and deployment.
• Write clean, maintainable code following best practices, coding standards, and design patterns.
• Conduct code reviews, unit testing, and participate in peer programming.
• Collaborate effectively with team members and stakeholders to deliver high-quality solutions.
• Interact with databases like Oracle, Sybase, or SQL Server, with a strong understanding of views, triggers, indexing, and stored procedures.

Must-Have Skills:

• 3+ years of hands-on experience in Core Java
• Strong understanding of Collections, Multithreading, and Concurrency
• Proficient in Spring Framework, especially Spring Boot
• Deep understanding of Object-Oriented Design and Data Structures
• Strong experience in RDBMS (Sybase/Oracle/SQL Server) including indexing, replication, CLOB/BLOB types, views, and procedures
• Excellent written and verbal communication skills

Good to Have:

• Exposure to Microservices architecture
• Familiarity with NoSQL databases
• Knowledge or willingness to work on frontend technologies
• Experience working with public cloud platforms (AWS, Azure, GCP)

Soft Skills:

• Strong analytical and problem-solving skills
• Team player with a proactive attitude
• Ability to work independently and in a fast-paced environment

If you are passionate about Java development and want to work on cutting-edge technologies in a collaborative environment, we would love to hear from you.

Let me know if you want this converted into a company-branded format or with CTC/NP details added.

Responsibilities:

- Design, develop, and implement robust and efficient backend services using microservices architecture principles.

-  Write clean, maintainable, and well-documented code using C# and the .NET framework.

-  Develop and implement data access layers using Entity Framework.

-  Utilize Azure DevOps for version control, continuous integration, and continuous delivery (CI/CD) pipelines.

-  Design and manage databases on Azure SQL.

-  Perform code reviews and participate in pair programming to ensure code quality.

-  Troubleshoot and debug complex backend issues.

-  Optimize backend performance and scalability to ensure a smooth user experience.

-  Stay up-to-date with the latest advancements in backend technologies and cloud platforms.

-  Collaborate effectively with frontend developers, product managers, and other stakeholders.

-  Clearly communicate technical concepts to both technical and non-technical audiences.

Qualifications:

-  Strong understanding of microservices architecture principles and best practices.

-  In-depth knowledge of C# programming language and the .NET framework (ASP.NET MVC/Core, Web API).

-  Experience working with Entity Framework for data access.

-  Proficiency with Azure DevOps for CI/CD pipelines and version control (Git).

-  Experience with Azure SQL for database design and management.

-  Experience with unit testing and integration testing methodologies.

-  Excellent problem-solving and analytical skills.

-   Ability to work independently and as part of a team.

-   Strong written and verbal communication skills.

-   A passion for building high-quality, scalable, and secure software applications.

• Languages: Javascript, Typescript, CSS
• Framework: React 17, knowledge of React hooks is important and knowledge about react context and redux is required too
• Packages manager: npm, yarn
• Knowledge of REST and GraphQL
• Control version: Git
• Hosting & deployment: AWS Amplify
• The automation UI was written in Vue therefore knowing about Vue may be a plus

How many hours are they expected to work? 

• - Full time position ( 40+ hours a week) 
•  

What hours should they work?

•  - Prefer 9-5 EST but there is wiggle room
•  

Will there be nights and weekends? 

• - Nights and weekends are not scheduled, however we are looking for someone that takes pride in their work and will lean in to hit a deadline or to fix a bug if it has a significant impact on the platform.
•  

Should they be expected to lead?

• - Yes, you should be expected to lead and to communicate/ cooperate with other devs as a team. Some coding might be alone but the hope of the app is that it all works seamlessly together and to ensure that there needs to be communication among all devs front end and back end. 
•  

Who will they report to?

• - They will report to Product OwnerRob and Product ManagerJulietta daily for standups and well as pushing tasks through the appropriate structure of review, QA, and production. 
• They will also report and check in with Client SuccessCourtney as we look to make the app have a seamless customer experience and customer value. The goal of Attribute should be to try and give as much value as quickly and easily as possible.

Will they work alone or in a team?

• In some spots they might be expected to work alone and on a separate sprint from others, however, everything needs to tie in and work together, because of that the developer must be team oriented in both development and problem solving.
• Additionally, there will be times that they should expect to work with people who are not particularly tech savvy ( ie. sales, marketing, customer success etc.) to collaborate on a specific feature to produce the best thing for the product.

Accountability

• The developer is both accountable for their code and the code of the team. They should take care and responsibility in the work that is done and if there are problems with the code in QA or production work as diligently as possible to fix that problem ( whether it is their code directly or not).
• As part of this all code will be attached from Github to Jira for developers to constantly upload their commits to Jira tasks
• A mistake is completely fine and expected, bugs are to be expected. What is asked is that you report it as soon as possible and are honest about it so that we can move forward in resolving it as soon as possible.

Customer, Usability, and Value Focused

• The end user of our product will be marketing professionals/head of marketing. At all times the developers need to take this into account and spend time thinking of the ease and the use cases that people will utilize their code or features in real life versus what is a way to make something work but in a vacuum. 

Quality focused

• Pushing out code is awesome, but if the code has a ton of bugs and does not do the required action that is practical for the user then it does not matter. We want a developer who is Quality focused and also hold their other developers accountable.

Focused on the whole 

• When producing a feature it is easy to sometime get sucked into how that features works in a vacuum. The developers need to be able to work together and understand the software architecture as a whole in order to make whatever feature they are working on be able to work with the other features that are built within the app ( and will be built or are on the roadmap for the future).

Creativity and Experimentation

• Developers are expected to work within structures, however, they are always encouraged to take time to think of creative solutions and to collaborate on new features or ways of making the product better.

Unfeathered, Honest, Respectful Communication

• Every developer should feel free to speak their mind in a respectful manner to other developers as well as anyone else in the entirety of the company. Any opinion, thought, or perspective will be listened to and valued. 

Next Man or Woman Up Mentality

• Never should anyone on the team defer a problem and say “ thats not my fault or problem”. We are one unit and one company. One problem is everyone's problem and should lean in to the “next man up philosophy” if you have the time and can help to fix the problem and bring it to a solution you should be willing to.

Upward Mobility and Vesting Opportunity

• This position will allow for upward mobility, increased responsibility, and for people who constantly go above and beyond an opportunity to vest into and own equity in the company

• Deliver features in an end-to-end manner: technical design, development, testing, deployment, and maintenance.
• Provide technical leadership and own specific areas of the platform.
• Work closely with Product Managers to translate product requirements to engineering specifications.
• Lead code review efforts and quality efforts in your area of ownership.
• Participate in product discussions, taking ownership and initiative.
• Work independently in a fast-paced environment.
• Mentored and guide junior engineers.

Must Haves:

• Minimum 2 years of working experience in Ruby on Rails/ Python/ Node.JS.
• Strong problem-solving skills, data structures, and algorithms.
• Excellent experience on databases like MySQL, PostgreSQL, etc.
• Familiarity with tools for code reviews, version control (GIT).
• A knack for writing clean, readable Ruby/ Python/Node.JS code.
• Experience in application server hosting and monitoring.
• Understanding of fundamental design principles behind a scalable application.

Nice to Have:

• Hands-on with search platforms (Solr, Elasticsearch, etc).
• Prior experience with microservices-based architecture/SOA/distributed systems.
• Able to implement automated testing platforms and unit tests.
• Experience with common AWS service EC2, RDS, S3, SES, etc.

Key Competencies:

• Building Effective Team
• Solving Problems Creatively
• Learning Agility
• Drive For Result

Key Requirements-

Experience required- 0 to 2 years

1. Having a personal Mac book is preferred.

2. Knowledge of Java, Objective-C, Swift, web technologies, and UI/UX standards (Mandatory)

3. Good understanding of iOS release cycle and familiarity with CI/CD platform and pipelines

4. Knowledge of iOS frameworks such as Core Data, Core Animation, etc.

5. Proficient understanding of code versioning tools

6. Understanding of Apple's design principles and interface guidelines.

7. Degree in Computer Science, Engineering, or related field.

Roles and Responsibilities :

1. Writing clean and efficient codes for IOS applications.

2. Troubleshooting and bug fixes for applications, to ensure that codes are clean and secure.

3. Developing new features and user interfaces from wireframe models

4. Recommending changes and enhancements

5. Writing clean, readable, and testable codes.

6. Staying up to date with new mobile technologies trends, applications, and protocols.

You can apply here directly-

https://docs.google.com/forms/d/e/1FAIpQLSfvlGAkys6bHSG9gTnnUZYRKD8QHNmT4J3jYKm76D7flg2xwg/viewform?usp=sf_link