Voice processing Jobs in Bangalore (Bengaluru)

Explore top Voice processing Job opportunities in Bangalore (Bengaluru) from Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.
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Bengaluru (Bangalore)
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3 - 5 yrs
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Best in industry
Customer Support
Team Management
Communication Skills
Voice processing
Customer Service

Neuroglia Health Pvt Ltd (Subs of DailyRounds Inc.) ​We are a 250+ member team of doctors, engineers, and business folks headquartered in Bangalore. We are part of the M3 Group, Japan (M3 INC 2413 Tokyo Stock Exchange). 


Marrow is the leading product from Neuroglia Health Private Ltd catering completely to the Medical Education Industry. It is an e-Learning product that helps doctors to prepare for their PG Examinations, through MCQ Questions, Question Banks, Test Series, and Video lectures.


Visit us @ ​http://www.marrow.com/" target="_blank">www.marrow.com
Our User feedback:​ ​https://www.facebook.com/marrowmed" target="_blank">https://www.facebook.com/marrowmed


  • We train more doctors than private medical institutes in India today. 
  • NEET PG 2020: Top 10 rankers are users of product Marrow. 
  • 70% - Strikeout of Marrow Qbank and Tests in NEET PG 2020. 

What would you be doing here

  • Ensure satisfaction and delight to the users through a professional customer support process
  • Manage the daily activities of the shifts with a focus on response TAT & quality
  • Empower team members with skills to improve their confidence, product knowledge, and communication skills
  • Monitor and report team performance based on defined metrics
  • Providing feedback on the efficiency of the customer service process Identifying patterns and Insights based on queries and report
  • Predict & Identify challenges in shift management in a proactive manner
  • Align with Org objective and translate/communicate with clarity.

We would like to speak to you if you have this experience and Skills:

  • 2-4 Years of experience, as a customer support representative
  • Possess excellent written and oral communication and interpersonal skills
  • Qualification - Any Graduate, MBA will be an added advantage
  • Proactive, Logical, and Empathetic approach toward work
  • In-depth knowledge of performance metrics
  • Collaborative, Competitive, confident, self-motivated, and driven team player

Job Perks

  • Relocation assistance
  • Healthy breakfast, lunch & snacks
  • The latest Mac devices
  • Salary as per market standards
  • Open table creative culture.

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Telecom Domain

Agency job
via New Era India by Priya Esther
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Mumbai, Pune, Chennai, Bengaluru (Bangalore)
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10 - 15 yrs
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₹10L - ₹15L / yr
Program Management
Platform as a Service (PaaS)
Voice processing
Unified communications
Agile/Scrum
+2 more
  • This role includes both product and Project management.Involve in Data collection,Data filtering,refining, and sizing huge incidents data.
  • Preferred Domain- Telecom
  • Good to have Voice, Unified Communication, Contact center, Messaging experience, Application to Person (i.e. integration with WhatsApp,etc.)
  • Work closely with the Engineering Team,Customer Business Team, different cross-functional Team to realize a road map of RPA implementation, Starting from requirement gathering, Ideation to Solution design and implementation
  • create PDD (Process Design Document) and review SDD (Solution design document),POC development, Solutioning/Sizing/Business Case/Pricing activities
  • Work closely with Marketing Team for proposal preparation,Business case development
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DP
Posted by swati khandualo
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Bengaluru (Bangalore)
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0.6 - 5 yrs
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₹2L - ₹3.5L / yr
English Proficiency
Multilingual
Telesales
Business Process Outsourcing (BPO)
Voice processing
+1 more
Hello friends!!

We NoBroker.com have various job vacancies. If interested can connect me at below given details or if anyone you know is looking for a job you can share this post.

Looking for immediate joiner.
Qualification- min. +2/Diploma

Skills-
1- Multilingual( English/Hindi/Tamil/Telugu/Kannada/Marathi)
2-Atleast 6 months of experience in tele calling
3-Excellent English.

Perks & Benefits-
1-Health insurance
2-Unlimited incentives.
3-Free lunch on daily basis.
4- Promotion based upon performance in every 3 or 6 months.
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Bengaluru (Bangalore)
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0 - 2 yrs
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₹4L - ₹8L / yr
Accounts payable
Accounting
Financial accounting
Voice processing
Outbound marketing
+3 more

Job Description

JD:

Position: Junior process associate – Outbound calling.

Experience: fresher with any qualification or 1 to 2 years of experience in the Voice process is also preferred.

 

Key Responsibilities:

  • Will be primarily making Outbound calls or taking calls to process the invoice related to vendor payments, Vouchering, invoicing, billing escalations.
  • Will have to make or take a minimum of 60 calls per day.
  • Will be accountable for working through the task assigned on a weekly basis.
  • Establish and maintain effective and cooperative working relationships with the Onshore team.
  • To provide daily status to the team lead on the completion of work.
  • Prepared to take up additional responsibilities assigned other than the usual task
  • Highly motivated with a desire to learn

    •    Ability to work efficiently without compromising on Quality and Productivity. 

Please note the below mandatory points:

  • Candidates will be working in the US shift permanently.
  • Excellent communication skills are mandatory.
  • Only one side cab drop is provided for post 10:00 pm logouts only.
  • Only Male candidates can apply as it is the core night shift.
  • Candidates should be willing to join immediately or max 15 days.
  • Candidates should be available for weekend support ( roster method) 5 days working.
  • Candidates should be well reversed with basic concepts of Accounting.
  • Candidates are eligible for weekend allowances and nightshift allowances ( if under shifts)

Skills

outbound calling, voice process

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Agency job
via Gradient M by sowmya k c
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Bengaluru (Bangalore)
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1 - 3 yrs
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₹2L - ₹4L / yr
Technical support
ITIL
Interactive voice response
Voice of the customer
Voice processing
+1 more
we are looking for technical support engineer who has international voice experience.
Good experience in ITIL, Handling US/UK Clients
Good experience in Hardware Troubleshooting
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DP
Posted by Saba Parween
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Bengaluru (Bangalore)
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1 - 4 yrs
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₹2L - ₹4L / yr
Telesales
Sales
Voice processing
Roles and Responsibility – TeleSales Executive
● Identifies business opportunities by identifying prospects.
● Sells products by establishing contact and developing relationships with prospects;
recommending solutions.
● Outbound calling on data collected through lead generation activities / secondary data sources.
● Daily follow-ups on older leads and work on new leads.
● Maintains quality service by establishing and enforcing organization standards.
● Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organization.
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Remote, Bengaluru (Bangalore)
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0 - 6 yrs
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₹2L - ₹5L / yr
Technical support
Communication Skills
Voice processing
Customer Support
Business Process Outsourcing (BPO)

Dear Candidates,

 

Greetings from Black and White Business Solutions

 

We have huge openings for "Domestic & International Voice Process"

 

 

 

Eligibility Criteria:

 

10th/PUC/ITI/Diploma/Graduate/PG anything is fine.

Good communication skill.

 

 

Work Location: All over bangalore

 

Interview Location: Indiranagar

 

Salary Package:13000-31000 + Incentives Based on your Interview Performance

 

 

Job Description:

 

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries

. • He/She must show the willingness to learn new things every time and then.

Must discuss every matter with its supervisor or team leader to get any issue sorted

Giving a resolution to the customers or clients should be the whole and sole responsibility.

Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.

Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

 

Interested Candidates Please drop your updated CV to the Below

 

Looking for immediate joiners.

 

Thanks & Regards

Meghala

 

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Hiring for TOP MNC Bpo's - Customer / Technical Support

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Remote, Bangalore
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2 - 7 yrs
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₹2L - ₹4L / yr
Customer Support
Communication Skills
BPOS
Business Process Outsourcing (BPO)
Voice processing

Hi dear Applicant,

Hiring for Multiple MNC Bpo’s, One day interview process, just 2 rounds of interview

 

Openings :

 

Customer Support : Voice & Non-voice

 

  • Health Care

  • Accounts Receivable

  • Medical Billing

  • Insurance

  • Banking / collections

  • Accounts & Finance

 

Technical Support : Voice & Non-voice

 

  • Technical Trouble Shooting

  • Hardware and Networking

  • IT Help Desk

  • Desktop Support

  • Technical Chat / Email Support

  • Application Support (Voice)

  • IT Trouble Shooting

 

Benefits :

 

  • Day / UK / US Rotational Shifts

  • 15k to 35K Take home

  • Two way Transport

  • Unlimited incentive Structure

  • No registration Fees

 

Skills Required :

 

  • Should be flexible with rotational Shifts

  • Manageable or Good English Communication Skills

  • Graduates / PUC / Diploma fresher or Experience in BPO (0-8yrs) can apply

  • Candidates with Graduation Backlogs can apply.

 

Documents Required :

 

Fresher :

  • 10th / 12th / Graduation all semester Marks card

  • Aadhar Card ID proof

  • Pan Cad ID

 

Experience :

 

  • Previous Companies Offer letter / relieving letter / one month pay slips

  • 10th / 12th / Graduation all semester Marks card

  • Aadhar Card ID proof

  • Pan Cad ID

 

 

*************PLEASE DO REFER YOUR FRIENDS*************

 

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Bengaluru (Bangalore)
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2 - 4 yrs
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₹2L - ₹3L / yr
Customer Service
Communication Skills
Customer Support
Executive support
Voice processing

Responsibilities:

  • Respond to customer queries and customers concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

 

Requirements:

  • Graduate (Any Discipline)
  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • Excellent English - Verbal & Written (Highly Professional English)
  • Excellent Excel Capabilities as we need to submit monthly SLA reports to clients. (Should be an expert)
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DP
Posted by Sravani N S
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Bengaluru (Bangalore)
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0 - 7 yrs
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₹1L - ₹3L / yr
Customer Support
Communication Skills
Customer Service
Voice processing

Huge Requirements for Top MNC's!!

Walk in with Resume, walk out with offer letter,

One day interview process... two rounds of interview



Job Description :

 

Freshers or Experience in any sales, Inside Sales, Banking process/customer service,BPO background from Banking process, MBA freshers, BE/Btech can also apply

Salary: INR 1,00,000 – 3,00,000 P.A. Incentives

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate

Employment Type:Permanent Job, Full Time



About The company:

NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 50 lakh customers, it has grown 10X in last one year. With three rounds of funding of $71 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic, SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 900+ people. 



Role and Responsibility – Sales Champion

Identifies business opportunities by identifying prospects

Sells products by establishing contact and developing relationships with

prospects; recommending solutions

Outbound calling on data collected through lead generation activities /

secondary data sources

Daily follow-ups on older leads and work on new leads

Maintains quality service by establishing and enforcing organization

standards

Must be energetic, well-spoken, eager to close sales deals and generate

revenue for the organization.



Role and Responsibility – Customer Relationship Manager

Act as relationship manager for the Paid customers of NoBroker

Build sustainable relationships and trust with customer accounts through

open and interactive communication

Identify and assess customers needs

Service customer in finding the right tenant / house as per the requirement

of customer

Dial outbound and attend inbound calls of customer and leads

Use internal tools and methods to provide best possible service to the

customer

Negotiate with leads on behalf of customer

Keep customer up-to date on the progress of his account

Follow communication procedures, guidelines and policies.

 Go extra mile to provide excellent customer service.



Regards

Sravani N S.

HR-Executive

Sarjapur Road.



Read more
DP
Posted by Ragini Soni
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Bengaluru (Bangalore)
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0 - 5 yrs
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₹2L - ₹5L / yr
Sales
Customer Support
Voice processing
Telesales
Communication Skills
+2 more
Role and Responsibility – Customer Relationship Executive
• Act as relationship executive for the Paid customers of NoBroker
• Build sustainable relationships and trust with customer accounts through
open and interactive communication
• Identify and assess customers needs
• Service customer in finding the right tenant / house as per the requirement
of customer
• Dial outbound and attend inbound calls of customer and leads
• Use internal tools and methods to provide best possible service to the
customer
• Negotiate with leads on behalf of customer
• Keep customer up-to date on the progress of his account
• Follow communication procedures, guidelines and policies.
  •  Go extra mile to provide excellent customer service.
Read more
DP
Posted by sharmitha shan
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Bengaluru (Bangalore)
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0 - 1 yrs
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₹0L - ₹2L / yr
Sales
Business Process Outsourcing (BPO)
Voice processing
- Assisting the Client Support Manager in developing efficient systems to support the work of the Client Support Team.- Revenue generations through Cross Selling products & Interest Collection.- Maintain good relationships with clients so that the business can maximize the value of those relationships.- Customer Relationship and Follow-up.- Maintenance of important registers and daily reports.- Cash Management and accounting.- Canvasing and sourcing of New Customers to increase Gold loan Business, Gold Appraisal.
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IndianMoney.com advice / educates over 23,000 people on phon

Agency job
via Vfind Solutions Pvt Ltd by Chamela Syed
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Bengaluru (Bangalore)
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0 - 1 yrs
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₹1L - ₹2L / yr
Sales
Telesales
Voice processing
Customer Relationship Management (CRM)
  • Advising and selling term and health insurance to interested customers by understanding the customer’s needs in particular and their ability to pay.

 

  • Analyzing and understand customer’s current insurance policies and suggest them with best available plans.

 

  • Keep a track and check on the ongoing transactions with the customers.

 

  • Solving day-to-day issues of customers with respect to their policies to maintain a strong and healthy relationship with them.

 

  • To generate the desire for our product in the Customer’s mind by making them understand the value proposition.

 

  • Successfully create, develop and retain relationships with customers through understanding their needs and explaining the benefits of the policies.
  • Doing proper follow-up with the prospective customers and simultaneously converting them into sales.

 

  • RM’s should generate a good pipeline for themselves over a period of time so that it helps them in achieving their daily targets.

 

 

  • Reaching out to maximum prospective customers from the base assigned and explaining them the insurance plans by providing them with proper presentation on call and simultaneously generating sales and achieving their daily numbers.

 

  • To constantly upgrade with changes, to ensure you provide the most up-to-date product information to the customers.
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