About Intugine Technologies:Intugine Technologies is a Bangalore based IoT company, started in 2013 within the walls of IIT Kharagpur. The company launched itself with a smart ring called Nimble. The company now aims to revolutionize the logistics sector of India, which is still at its nascent stage as compared to its foreign counterparts. Intugine Technologies is already leaving an impact in the logistics sector by working with flourishing start-ups like Flipkart, big enterprises like Philips, and 3PL Company like Mahindra Logistics.Our team comprises of ambitious, reliable and witty people who love to play around while getting the job done. We are looking for smart and adventurous people who relish an opportunity to solve intricate problems. If you want to make an impact with your work then, Intugine is the right place for you.Role:The Customer Success Executive contributes to the company's success by effectively managing its clients. You will be the SPOC (Single Person of Contact) for our existing clients and will be responsible for the successful implementation of our solutions in new client locations. Assisting client's queries over email & call. Looking into complaints and coordinating with clients to resolve their issues. Resolves product or service problems by clarifying the client's issues; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Prepares product or service reports by collecting and analyzing client’s information. Visits client location for successful implementation. Contributes to team effort by accomplishing related results as needed. Generating product ideas to reduce the number of queries & solve the pain points of customers Participate in innovation and find new ways that are more efficient in terms of operations
Huge Requirements for Top MNC's!! Walk in with Resume, walk out with offer letter, One day interview process... two rounds of interview Job Description : • Freshers or Experience in any sales, Inside Sales, Banking process/customer service,BPO background from Banking process, MBA freshers, BE/Btech can also apply • Salary: INR 1,00,000 – 3,00,000 P.A. Incentives • Industry:BPO / Call Centre / ITES • Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations • Role Category:Voice • Role:Associate/Senior Associate • Employment Type:Permanent Job, Full Time About The company: NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 50 lakh customers, it has grown 10X in last one year. With three rounds of funding of $71 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic, SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 900+ people. Role and Responsibility – Sales Champion • Identifies business opportunities by identifying prospects • Sells products by establishing contact and developing relationships with prospects; recommending solutions • Outbound calling on data collected through lead generation activities / secondary data sources • Daily follow-ups on older leads and work on new leads • Maintains quality service by establishing and enforcing organization standards • Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organization. Role and Responsibility – Customer Relationship Manager • Act as relationship manager for the Paid customers of NoBroker • Build sustainable relationships and trust with customer accounts through open and interactive communication • Identify and assess customers needs • Service customer in finding the right tenant / house as per the requirement of customer • Dial outbound and attend inbound calls of customer and leads • Use internal tools and methods to provide best possible service to the customer • Negotiate with leads on behalf of customer • Keep customer up-to date on the progress of his account • Follow communication procedures, guidelines and policies. Go extra mile to provide excellent customer service. Regards Sravani N S. HR-Executive Sarjapur Road.
Role and Responsibility – Customer Relationship Executive• Act as relationship executive for the Paid customers of NoBroker• Build sustainable relationships and trust with customer accounts throughopen and interactive communication• Identify and assess customers needs• Service customer in finding the right tenant / house as per the requirementof customer• Dial outbound and attend inbound calls of customer and leads• Use internal tools and methods to provide best possible service to thecustomer• Negotiate with leads on behalf of customer• Keep customer up-to date on the progress of his account• Follow communication procedures, guidelines and policies. Go extra mile to provide excellent customer service.
- Assisting the Client Support Manager in developing efficient systems to support the work of the Client Support Team.- Revenue generations through Cross Selling products & Interest Collection.- Maintain good relationships with clients so that the business can maximize the value of those relationships.- Customer Relationship and Follow-up.- Maintenance of important registers and daily reports.- Cash Management and accounting.- Canvasing and sourcing of New Customers to increase Gold loan Business, Gold Appraisal.
Advising and selling term and health insurance to interested customers by understanding the customer’s needs in particular and their ability to pay. Analyzing and understand customer’s current insurance policies and suggest them with best available plans. Keep a track and check on the ongoing transactions with the customers. Solving day-to-day issues of customers with respect to their policies to maintain a strong and healthy relationship with them. To generate the desire for our product in the Customer’s mind by making them understand the value proposition. Successfully create, develop and retain relationships with customers through understanding their needs and explaining the benefits of the policies. Doing proper follow-up with the prospective customers and simultaneously converting them into sales. RM’s should generate a good pipeline for themselves over a period of time so that it helps them in achieving their daily targets. Reaching out to maximum prospective customers from the base assigned and explaining them the insurance plans by providing them with proper presentation on call and simultaneously generating sales and achieving their daily numbers. To constantly upgrade with changes, to ensure you provide the most up-to-date product information to the customers.