Customer Support executive

Customer Support executive at NoBroker · Bengaluru (Bangalore) · 0 - 5 years · ₹2L - ₹5L / yr · Profitable · Posted 12 Jun 2020

Customer Support executive

at NoBroker

Posted by Ragini Soni

0 - 5 yrs

₹2L - ₹5L / yr

Bengaluru (Bangalore)

Skills

Sales

Customer Support

Voice processing

Telesales

Communication Skills

Customer Service

telecaller

Role and Responsibility – Customer Relationship Executive
• Act as relationship executive for the Paid customers of NoBroker
• Build sustainable relationships and trust with customer accounts through
open and interactive communication
• Identify and assess customers needs
• Service customer in finding the right tenant / house as per the requirement
of customer
• Dial outbound and attend inbound calls of customer and leads
• Use internal tools and methods to provide best possible service to the
customer
• Negotiate with leads on behalf of customer
• Keep customer up-to date on the progress of his account
• Follow communication procedures, guidelines and policies.

Go extra mile to provide excellent customer service.

Go extra mile to provide excellent customer service.

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About NoBroker

Founded :

2018

Type :

Products & Services

Size :

100-1000

Stage :

Profitable

About

NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage.

Our mission is to lead India’s real estate industry, towards an era of doing real estate transactions in a convenient and brokerage-free manner. We currently save our customers over 250 crores per year in brokerage. NoBroker was founded by alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad in March 2014 and have since served over 35 lakh customers. As a VC funded company, we’ve raised over 20M+ in a couple of rounds of funding. We’re a team of 350 people driven by passion, the passion to help you fulfil your housing requirement, without paying a hefty brokerage.

NoBroker has worked tirelessly to remove all information asymmetry caused by brokers. We also enable owners and tenants to interact with each other directly by using our technologically advanced platform. Our world-class services include-

1-Verified brokerage-free properties for buyers and tenants

2- Quick brokerage-free tenants & buyers for property owners

3-Benefit rich services including online rental agreement and dedicated relationship managers

Our app (70 lakhs+ downloads) and our website serve 4 cities at present – Bangalore, Mumbai, Pune and Chennai. Our rapid growth means that we will keep on expanding to more cities shortly.

Are you looking for huge work- independence, passionate peers, steep learning curve, meritocratic work culture, massive growth environment with loads of fun, best-in-class salary and ESOPs? Just apply to our jobs below :-)

NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage.

1-Verified brokerage-free properties for buyers and tenants

2- Quick brokerage-free tenants & buyers for property owners

3-Benefit rich services including online rental agreement and dedicated relationship managers

Our app (70 lakhs+ downloads) and our website serve 4 cities at present – Bangalore, Mumbai, Pune and Chennai. Our rapid growth means that we will keep on expanding to more cities shortly.