Customer Support executive

· Make outbound sales calls to prospective customers from provided leads and databases.

· Promote financial products such as personal loans, business loans, insurance and investment solutions.

· Explain product details, benefits, interests rates, and eligibility criteria

· Identify customer requirements and suggest appropriate financial solutions.

· Follow up with the leads and maintain a strong conversion pipeline.

· Achieve assigned sales targets and KPI’S on a daily and monthly basis.

• Strong B2B Sales / UX/UI/Tech solutions Consulting Sales Profile
• Mandatory (Experience 1): Must have 2+ YOE in B2B Tech solutions Sales, with a focus on selling UX/UI services or digital transformation consulting solutions
• Mandatory (Experience 2): Must have direct experience in hunting new leads, fixing meetings, and closing deals with CXO-level stakeholders
• Mandatory (Experience 3): Must have strong consultative selling experience — including handling proposals, pricing, RFPs, and end-to-end sales cycles
• Mandatory (Core Skills 1): Should be confident in outreach via LinkedIn and email
• Mandatory (Core Skills 2): Familiarity with CRM tools (Zoho CRM – added advantage), pipeline management, and reporting
• Mandatory (Company): UX/UI Design Studios OR Software Tech Service companies
• Mandatory (Exclusion): Do not consider candidates from EdTech, hardware sales, SaaS sales

Preferred

• Preferred (Domain): Knowledge of BFSI/Fintech

Preferred Companies

Target Comapnies: UI/UX & Design-Focused Agencies - (Lollypop Design Studio, Yellow Slice, Think Design, 3 Minds Digital, TECHVED Consulting, The Minimalist, Growth Hackers Digital, The Glitch, DesignCoz, F1 Studioz, HumanX, ProCreator, Octet Design Studio, Ungrammary, Onething Design, Iqonic Design, Dipa Inhouse.)

Software Development & Tech Service Startups - (Unico Connect, Robosoft Technologies, Binmile, EvolutionCo, Nimap Infotech, Route Mobile, Matrix Bricks, Probey Services, GwayERP, Miracuves, Avigma Tech, Dcyber TechLab Pvt Ltd, THINKBAR, AdvertSneak Technologies, Viaante, AMELA Technology, Terralogic Solutions Inc, Acumen Cognitive Engineering, Ambab Infotech.)

Large IT Consulting & Enterprise Service Companies - (Tata Consultancy Services (TCS), Infosys, LTIMindtree, Mastek, Onward Technologies, eClerx, Hexaware, Tata Teleservices)

Role Objective: To lead, manage, and direct the entire Façade Design Department, ensuring the

delivery of innovative, high-quality, and commercially viable façade solutions. This senior role is

accountable for the department's overall performance, strategic direction, resource management,

and technical governance, ensuring full alignment with the company's corporate objectives.

Key Responsibilities & Accountabilities:

 Departmental & Strategic Leadership:

o Assume full responsibility for the operational management of the Façade Design

Department, including budgeting, resource allocation, and workflow optimization.

o Develop and implement departmental strategies, technical standards, and quality

control protocols to enhance efficiency and innovation.

o Provide decisive leadership and mentorship to the entire design team, including

Senior Façade Designers, fostering a culture of technical excellence.

 Technical & Project Oversight:

o Hold ultimate accountability for the technical integrity, quality, and timely delivery

of all façade design projects, from conception to final execution.

o Provide expert oversight and final authority on complex design challenges,

ensuring all solutions meet the highest performance and regulatory standards.

o Ensure that rigorous performance assessments and quality checks are consistently

applied across all projects.

 Stakeholder & Client Management:

o Act as the company's senior technical representative in high-level negotiations and

strategic discussions with key clients, architects, and contractors.

o Collaborate with other department heads to ensure seamless integration between

design, sales, and project execution teams.

 Innovation & Continuous Improvement:

o Drive the research, evaluation, and implementation of cutting-edge façade

technologies, materials, and design methodologies.

o Ensure the department maintains a deep and current understanding of all local

and international building codes and regulations.

Mandatory Candidate Profile:

 Education: A Bachelor's degree in Civil Engineering or a related field is mandatory. A

Master’s degree or a professional certification in Project Management is highly preferred.

 Experience: A minimum of 12-15 years of extensive experience in the façade industry, with

at least 5 years in a proven leadership or managerial capacity.

 Technical Knowledge & Skills: The candidate must possess profound expertise in a wide

variety of façade materials and systems, complemented by outstanding leadership,

communication, and project management skills.

Reporting Structure:

 The position reports to the Head of Façade Design.

We are looking for a smart, tech savvy individual to join our sales team and take charge of the end to end sales & business development process. A thinker, strategist with a business acumen who can accomplish monthly financial goals. Must be a team player, multitasker, lover of Art, Design, Music (or any art form) and willing to work in a creative design studio.

Location: Hybrid

Organization Name: Prismic Reflections Web Solutions LLP

Company Website URL: www.prismicreflections.com

Qualification: MBA Marketing/ BBA/BBM or Equivalent Degree & Experience

Industry: Preferably User Experience (UX/UI), Digital Design, Software Development, IT Services, Advertising Agency or relevant domain

Primary Responsibilities

• Do market research, competitive analysis, Prospecting & client profiling.
• Data Mining: Finding & generating leads and convert them into the sale
• Manage end to end sales process, arrange and attend meetings and explore potential business opportunities.
• Strategically communicate, circulate marketing & branding content
• Client relationship management & address their requirements on time to time basis
• Active involvement in project scoping, SLA compliance & timely invoice collection
• Handle company promotions & social media communications, PR & Press relationship
• Travel, attend networking events & client meetings.
• Training & nurturing peers

Skills Requirements

• Excellent Written & Verbal communication skills - English
• Extremely good at Client Presentation, Pitching & Negotiations
• Revenue Focused, Ability to meet financial goals
• Writing content on social media, blog, press etc.
• Time & Priority Management
• Knowledge of SEO, SMO, SEM is plus
• Familiar with IT terminology specifically in UI Design & Development Area.

Special Benefits

• Attractive incentives & timely recognition
• Collaborative & creative culture. Passionate team with diverse backgrounds & skills
• Exposure to various challenging opportunities & mentoring from seniors.
• Work with well respected & award winning design studio

Position: Business Development Executive

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - https://www.jnjtechnologies.co.in/

Location: Vijayawada, Andhra Pradesh

Language: English & Hindi

Salary: 2.50 LPA to 4.80 LPA

We are looking for a resilient, empathic Business Development Executive to contribute to

the growth of our company. Business development executives are responsible for finding

and retaining clients, encouraging extant clients to purchase added products or features,

and remaining abreast of changes in consumption.

Requirements:

• Bachelor's degree in business management, marketing, or related field.

• 0 - 3 years' relevant work experience in business development or similar field

preferred.

• Excellent written and verbal communication skills.

• Ability to handle multiple projects simultaneously and work under pressure.

• Proficient in Microsoft Office and relevant software.

Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends

As the Implementation Lead/Manager, you will be at the forefront of ensuring a seamless onboarding experience for our clients. You will play a critical role in understanding client needs, managing project timelines, and collaborating with cross-functional teams to deliver a high-quality onboarding experience.

Key Responsibilities:

• Client Onboarding:

Lead end-to-end implementation projects, ensuring a smooth transition from the sales phase to successful system deployment.

Collaborate with sales and account management teams to understand client requirements and expectations.

• Project Planning:

Develop and execute detailed project plans, outlining tasks, milestones, and deliverables. Define project scope, objectives, and success criteria in collaboration with clients.

• Stakeholder Collaboration:

Work closely with internal teams, including product development, support, and training, to ensure coordinated efforts in meeting client needs. Serve as the primary point of contact for clients during the implementation phase.

• Configuration and Customization:

Oversee the configuration of HR Tech SAAS solutions to meet client-specific requirements. Coordinate with the technical team to ensure proper customization and integration of the system.

• Training and Support:

Conduct training sessions for client teams to ensure effective utilization of the HR Tech SAAS products. Provide ongoing support during and after the implementation phase to address client inquiries and issues.

• Quality Assurance:

Implement quality assurance processes to verify that the configured solutions meet client expectations. Conduct thorough testing and validation of system functionalities.

• Communication:

Maintain clear and regular communication with clients, updating them on project progress, timelines, and any potential challenges. Manage expectations and address concerns promptly to ensure a positive client experience.

• Documentation:

Create and maintain comprehensive documentation related to the implementation process, configurations, and client-specific details.

Develop user manuals and guides as needed.

• Post-Implementation Review:

Conduct post-implementation reviews to gather feedback, assess project success, and identify areas for improvement. Collaborate with product development teams to relay client feedback for future enhancements.

You are a desired candidate if you have:

• Proven experience in leading successful implementations of HR Tech SAAS solutions.
• Strong project management skills with the ability to manage multiple client implementations simultaneously.
• In-depth understanding of HR processes and workflows.
• Technical acumen, including familiarity with system configurations and integrations.
• Excellent communication and interpersonal skills, with the ability to build strong client relationships.
• Problem-solving mindset and the ability to navigate complex client requirements.
• Knowledge of quality assurance processes and testing methodologies.
• Training experience, including the development and delivery of training programs.
• Detail-oriented with a focus on delivering high-quality solutions on time.

Windchill Developer - Senior

Position Description:

We are looking for best and the brightest to join our team of IT professionals. The role is responsible to address technical and functional questions, gather requirements, resolve defects, provide end-user support, and develop new functionality for Windchill PLM with configurations or customizations in keeping with Windchill PLM best practices. Position requires Windchill customization and code development experience

Overall responsibilities include:

·       Establishes relationships with subject matter experts (SMEs) to understand complex business problems, performing application analysis and development for software implementation projects

·       Works closely with other team members in the coordination of configuration and customizations

Utilizes reliable and thorough Windchill PLM application/process knowledge

·       Completely document functional specifications, system design, test plans, test scripts and results

·       Works with the Analyst to understand the business requirements and develop and deploy Windchill PLM enhancements/functionality to meeting business goals, and fulfill end user requirements

·       Works closely with other Engineering Systems functions in development and implementation of Windchill PLM application projects

·       Works with cross-functional teams to coordinate projects and enhancements, to test software, and to troubleshoot software issues

·       Works closely with the deployment and system documentation teams to properly document and deploy systems and enhancements including training requirements

·       Resolves application support issues (Second line) that require in-depth analysis

·       Adheres to the requirements, maintenance, and QA standards of the development team

·       Coordinate development work (including QA) around project release schedules

Position Requirements:

·       Bachelor’s degree in information systems, Computer Science or related discipline with an Information Technology focus

·       7+ years of experience as a programmer analyst or similar role with responsibilities working directly with the business to turn business requirements into working software

·       Work with the client management team to derive meaningful insights

·       Aid deliverable development in accordance with the needs and objectives of the client engagement

·       Participate in interviews, workshops and training sessions

·       Support team and client through the project

·       Facilitate project management activities including preparing project status updates as required

·       Deep knowledge of Windchill architecture to design and build complete solutions

·       Windchill Integration with other Enterprise systems such as SAP, CAD tools Visualization tools, etc.

·       Strong programming skills in Java/J2EE technologies – JavaScript, JQuery, XML, JSPs, AJAX, SQL etc.

·       End to end design and development of customization requirements

·       Experience in Reflex/Integrity is needed

·       Should have strong coding skills in Windchill Application Development and customization

·       Extensive hands-on experience in Windchill customization and configuration - Lifecycles, Workflows, Type and Attribute Manager, Object Initialization Rules, Localization, Server-side customizations, Info*Engine tasks, Webjects, Custom reports, Cognos Business intelligence (reporting), Web Services, UI Customization (JCA framework, MVC Builders, Wizards etc.)

·       Ability to develop software development process including best-practice design, development, testing, and build/deploy patches

·       Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies and processes, data protection, cryptography, key management, identity and access management (IAM), network security within SaaS, IaaS, PaaS, and other cloud environments

Discover a virtual world of possibilities where technology meets imagination and experts are designing Innovative, Interactive and Immersive solutions.

Desired Candidate Profile

Headquartered in Silicon Valley, Gupshup is a global leader in cloud messaging, enabling businesses to build engaging conversational experiences, seamlessly across 30+ messaging channels, using a globally available cloud API.

Gupshup handles over 4.5 billion messages per month and has processed over 225 billion messages, enabling over 36,000 businesses to engage nearly a billion users across channels including SMS, WhatsApp, Facebook Messenger, Twitter, WeChat, Viber, Slack, Android RCS, Mobile App and Mobile Web.

Gupshup offers a comprehensive product portfolio that includes an easy to use omni-channel messaging API, advanced bot building platform and mobile marketing tools. Gupshup has also forged strategic partnerships with Facebook, WhatsApp, Google and Cisco to offer innovative mobile messaging solutions with broad reach.

You could log on to https://www.gupshup.io/developer/home">https://www.gupshup.io/developer/home for more information.

Location: Mumbai (Goregaon East )

Roles and Responsibilities:

• Experienced in Java and associated technologies.
• Should have worked with highly scalable web applications
• Good debugging capability
• Should be able to search through logs on server and narrow down to root cause of functional issue from stack trace or performance issue from logs of latency of different components.
• Product development experience in agile environment will be a big plus though not mandatory.
• Highly Tech Savvy and hands-on. Good exposure into design patterns
• Good understanding of OOPS concepts.
• Experience of working with open source technology and tools.

Regards,
Tina Dsouza