Customer Support executive

We are hiring for sales candidate for selling wide range of subscription packs for 2 wheeler and 4 wheeler..

Job Role: Director / Sr. Director, Marketing

Experience Range: 14 to 18 years

Job Location: Pune / Mumbai / Bengaluru - Remote India

About Company:

It is an innovative and forward-thinking start-up, backed by venture capital, dedicated to delivering cutting-edge 'Future of Work' solutions to global industry leaders. Our core expertise lies in Source-to-Pay applications, where it distinguishes itself through a distinctive ServiceNow platform strategy and proprietary AI technologies. What sets us apart from competitors is our unwavering commitment to redefining industry norms and providing unmatched value to our clients. At the helm, we are proud to have a management team comprised of seasoned industry veterans with a proven track record of building and leading successful organizations.

What are we looking for?

We are seeking an accomplished and visionary Director of Marketing to join our high-impact team. As the Director of Marketing, you will be instrumental in shaping and executing our marketing strategy, elevating our brand presence, and driving demand for our cutting-edge SaaS solutions, globally. This role presents a unique opportunity to lead marketing efforts in a rapidly growing company that is reshaping the landscape of Source-to-Pay applications. This role requires a combination of strategic thinking, technical expertise, strong leadership skills, and a customer-centric mindset.

Roles & Responsibilities:

• Marketing Strategy Development: Develop and execute a comprehensive marketing strategy aligned with our business goals, targeting key industries and personas within the Source to Pay and Contract Lifecycle Management domain on the ServiceNow platform.

• Content Excellence: Oversee the creation of high-quality content, including whitepapers, blog posts, case studies, articles, videos, and infographics, that showcase our thought leadership and address the pain points of our target audience.

• Demand Generation: Drive demand generation initiatives through inbound and outbound marketing tactics, including SEO, SEM, email marketing, webinars, events, and strategic partnerships.

• Sales Enablement: Equip the sales team with the necessary tools, collateral, and training to effectively communicate our value proposition to potential clients.

• Data-Driven Insights: Continuously analyse marketing performance metrics, track ROI, and leverage data-driven insights to refine campaigns and strategies for maximum impact.

• Budget Management: Manage the marketing budget judiciously, allocating resources for optimal ROI while ensuring alignment with company objectives.

• Brand Elevation: Champion the creation and maintenance of a strong brand presence in the market, ensuring consistency in messaging and visual identity across all marketing channels.

• Product Evangelism: Collaborate closely with the product team to develop compelling product

positioning and messaging, ensuring alignment with market needs and competitive differentiation.

• Team Leadership: Build and mentor a high-performing marketing team, fostering a culture of innovation, collaboration, and excellence.

Qualifications & Skills:

• Bachelor’s degree in marketing, Business, or a related field (MBA is a plus).

• Proven experience (minimum 10-12 years) in B2B marketing, in the SaaS industry, with at least 3+ years in a leadership position.

• Proven track record in B2B SaaS, with a preference for experience in Source To Pay, Procure To

Pay, Spend Management, or Accounts Payable domains. Experience within the ServiceNow

Ecosystem is highly desirable.

• Strong understanding of the ServiceNow platform and its ecosystem.

• Demonstrated success in developing & executing marketing strategies that drive growth & revenue.

• Proficiency in marketing automation, CRM, and analytics tools.

• Excellent communication, leadership, and team management skills.

• Creative thinking and a passion for staying up-to-date with industry trends.

• Excellent leadership, team management, and people development skills.

• Exceptional communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.

We are looking for someone with good communication skills and okay with sales and operations. As of now, this will be 70% sales and 30% operations.

Key responsibilities:

1. Promoting and selling memberships to potential new clients (walk-ins/trials)

2. Working on achieving the target by driving conversions

3. Working on upselling

4. Maintaining a record of every interaction with new users

5. Working on entering all the details of customers and walk-ins in internal tools

6. Managing the center experience and incremental enhancements

7. Handling the timely opening and closing of the center

8. Working on inventory management

Note:

1. Role name: Associate Center Manager

2. CTC: 3 LPA fixed

3. Number of working days: 6

4. Week off: 1 (rotational)

5. Shift timings: split shift (5:30 am to 10 am, break, 5 pm to 10 pm)

We are looking for an enthusiastic business development Trainee who is passionate about

meeting new people and building conversations. Candidates must be willing to make cold

calls, write cold emails and work with our team of talented business developers to take our

products to our future clients.

What You Need for this Position

• Students pursuing any Bachelor’s or higher degree in any subject
• Must be proficient in using MS Office (MS-Word, MS-Excel, MS-PPT)
• Must have good communication, strong convincing skills, and fire in the belly attitude
• Must have good business acumen, effective presentation, and negotiation skills
• Proven ability to work independently and self-driven for performance
• Must be aggressive and dynamic with a good attitude
• Must have a zeal to research, learn and grow
• Must be self-motivated and have the ability to perform under pressure

What You Will Be Doing

• 
  
• Making cold calls & writing cold emails to generate sales and target new clients
• Contributing to branding and sales promotion of the company
• Explore, build and manage new business partnerships
• Coming up with new business development ideas
• Visiting potential prospects on the field to demonstrate our products and services
• Responsible for partner onboarding for our products and services
• Develop proposals, presentations, partnership documents, and other sales enablement
• documents for different partnership opportunities

Job Title: PHP Laravel Developer

Department: Research and Development

Experience: 1-3 years

Job Type: Full time/Permanent

Location: Mohali, phase 7, Industrial Area

Reports to: Technical Lead

Role Description

We are looking for a PHP Laravel Developer with Efficient, organized, and able to manage multiple projects at once. Assist team members & colleagues to solve technical issues. Developing and executing appropriate quality plans, project plans, test strategies, and processes for development activities.

You will be part of a talented software team that works on mission-critical applications, and your roles and responsibilities include managing application development while providing expertise in the full software development lifecycle.

Job Responsibilities

⦁ Knowledge of PHP web frameworks including Laravel

⦁ Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.

⦁ Strong Knowledge of MySQL.

⦁ Understanding of object-oriented PHP programming.

⦁ Working knowledge of ReactJS/NodeJS (preferred)

⦁ Excellent knowledge of Vue.js

⦁ Proficient in creating REST APIs.

⦁ Ability to project manage.

⦁ Good problem-solving skills.

⦁ Ability to work with cross-functional teams.

⦁ Good at research and working under pressure.

Benefits:

⦁ Day shift

⦁ 5 day a week

⦁ Performance bonus

The Games Lead will work with a cross-disciplinary team to manage the development process on a new, unannounced FPS shooter game.

This person will work primarily with engineering and QA to support and facilitate the on-time and on-budget delivery of our game.

Responsibilities

• Manage hybrid Scrum-based development process using different tools such as Clickup.com, Asana, JIRA, spreadsheets, Miro, and other tools used to manage teams and processes.
• Work with engineering in planning and development oversight: manage daily check-ins, track progress, and lead end-of-sprint retros.
• Ensure we are getting the most out of engineering, work closely with design to ensure on-target implementation, and track against the schedule to keep on time and on budget.
• Ensure that we are utilizing the most effective development processes possible.
• Create reports that quantitatively track our progress every week and highlight progress and areas for improvement.
• Coordinate QA and support for maximal efficiency and effectiveness.
• Own the product roadmap, development schedule, and overall project P&L.
• Ensure we approach development focused on a key risks-based approach working closely with all disciplinary leads and the CEO.

Qualifications

• Prior lead PM or producer role on at least 1 successful F2P mobile title full lifecycle.
• Experience working on at least 3 mobile game titles, full lifecycle.
• Expert knowledge of all major development processes: You should know the whys (why are we doing things in specific ways?) and not just the actions/motions of the practices.
• Expert knowledge of all major PM tools (Asana, JIRA, and Monday at the minimum).
• Excellent leader and motivator of teams.
• World-class problem solver.
• Appropriate alignment with our company’s Values.
• Ability to think outside of process (when necessary).
• Willingness to abandon politics and bullshit and instead focus on problems & solutions and the delivery of as high quality of a product as our team can possibly create.
• An extremely hard working and get it done work attitude.

Affinsys is a Cognitive CX platform that combines Human & AI realms to help businesses with  customer experience management, hyper-personalization & operations automation. With laser sharp focus on Customer Experience automation for financial services, we use Deep learning, NLP, computer vision, big data, recommendation system & speech analytics fused with our domain knowledge of working with 100's of banks across 50 countries to help financial institutions shift : from legacy to latest channels (Embedded Financial services), from transactions to goal based journeys (Personalized customer experience), from reactive service provider to proactive advisor (Robo/AI based advisory), from silos to ecosystem (Open banking).