Customer Support executive

Job Title: Chief Manager – IT Infrastructure & Security

Location: Gurgaon

Experience: 12+ year in same

Qualification: B.Tech/MCA

Preferred Certifications: Palo Alto PCCSE, CyberArk, Nutanix NCP, VMware VCP, CCNP.

Must have exp in Server, network, firewall, edr, virtualization system (vm-ware, dutanix)

Technical Experience Required:

• AWS (Amazon Web Services) and/or Microsoft Azure
• VMware ESX / ESXi
• Windows Server
• Active Directory (AD)
• Kaseya
• DNS & DHCP
• Forcepoint / Websense
• Kaspersky AV
• Cisco networking
• SAN (Storage Area Network)
• Core Networking Tech: VoIP (Voice over IP), VPN (Virtual Private Network), TCP/IP, WAN/LAN/WLAN routing, and switching protocols.

Key Deliverables

Infrastructure Architecture & Operations

• Own the scoping, architecture and design of new infrastructure that will support the business.
• Administer HP Infrastructure, Nutanix HCI, Dell VxRail, VMware, Windows and Linux environments.
• Architect, monitor and maintain Active Directory services, File Services, Server Infrastructure and WAN/LAN/WLAN supporting business-critical systems.
• Be responsible for server, storage, network, security and monitoring hardware, software and services, ensuring they are optimised for availability, stability, integrity, performance and scalability.
• Forecast demand for storage, computing and network capacity, and take appropriate action before capacity limits are reached.
• Maintain IT hardware and software — including servers, peripherals, network nodes, terminals and wiring — manage equipment inventory and the hardware life cycle.

Network & End-User Computing

• Manage LAN/WAN, VPN, Cisco routing/switching and Cisco Meraki WiFi environments.
• Troubleshoot and quickly resolve network issues.
• Oversee end-user computing — laptops, desktops, printers, AV devices, iOS devices/iPad, MDM and endpoint management — and end-user support operations across Head Office, Stores and Warehouse. Security, Identity & Compliance
• Manage Palo Alto firewalls, SentinelOne EDR/XDR, CyberArk PAM, GTB DLP and Forcepoint/ForceScout security platforms.
• Perform regular security monitoring to identify any possible intrusions.
• Manage certificate/PKI and domain/DNS services, including issuance, renewal, rotation and revocation.
• Establish and maintain corporate IT infrastructure standards for configuration and security.
• Ensure IT governance, audit and compliance requirements are met.

Continuity, Backup & Performance

• Define, implement, test and maintain data back-up and recovery protocols to ensure availability.
• Drive business continuity, backup, disaster recovery and infrastructure modernisation projects.
• Be accountable for measuring and optimising application and infrastructure performance, and lead recovery actions after system failures.
• Monitor and maintain infrastructure stability against defined KPIs.

Leadership, Vendor & Governance

• Provide support to, manage and train the IT Infrastructure team.
• Manage vendor relationships, budgets, SLAs and team performance.
• Project-plan with clear and concise communication methods.
• Prepare and maintain documentation of the IT infrastructure.

Additional Technical Competencies

The candidate must have experience in one or more of the following areas:

Network & Infrastructure Engineering

• Proficient understanding of IP networking: Cisco, TCP/IP, Window Server, Network Security, Cloud Servers that includes technical and functional understanding of network security, VOIP, WAN, LAN, and internet routing and switching protocols, wireless and VPN capabilities.
• Demonstrated Data Center/Server Room build out experience (Power, Network, Cooling, etc...).
• Expertise in VMware ESX, SAN, Monitoring tools, and Operating Systems (strong understanding of Windows).
• Experience in managing VMware environment.
• Experience in managing cloud-based infrastructure like AWS/Azure.
• Expertise in windows environment in domain/Forrest/DNS/DHCP. System Administration & Maintenance
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Use of system management tool Kaseya and development of new scripts in this tool for deployment of policies.
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
• Manage processes to Create, change, and delete user accounts per request from HR.
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.

Security, Backups & Data Protection

• Skilled in managing websense/forcepoint DLP/Web security.
• Experience in managing Kaspersky antivirus system.
• Perform regular security monitoring to identify any possible intrusions.
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
• Closely monitoring and developing the procedures for backups of the servers.
• Perform regular file archival and purge as necessary.

Monitoring, Testing & Troubleshooting

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Daily monitor the Server Event Logs, Firewall and other security equipment logs and also the logs of scheduled archival software.
• Test the operating system software, the networking software and also the computer hardware.
• Must possess the initiative to resolve issues before they become critical.

Project Management & Documentation

• To assist IT Head for technical issues on various projects such as support on testing, rolling out and execution of projects.
• Strong written communication skills including documentation.

mail updated resume with salary details-

email: etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

• As a BDA-US Market, you are reaching out to prospects based out of the USA and guiding them through the existing tech-landscape
• With a customer-centric approach, you will qualify their career goals and identify how Scaler can help them.
• Following up with existing prospects to ensure that we are able to open up new realms of possibilities through the power of Scaler!
• Above all, a committed attitude towards the completion of daily inputs and outputs, with the goal of matching (and exceeding!) targets.
• You have an entrepreneurial bug and a desire to be a part of a transformative growth story
• You work best under no adult supervision
• You get all the weird ideas and a sudden urge to implement them
• You believe education is beyond books and a worthy life mission
• You feel that value creation and fun can and must coexist

• Minimum of 1-8 years of experience in, the EdTech industry is a plus.
• Experience in B2C sales is a must.
• Excellent verbal and written English communication skills.
• A passion for sales and target achievement
• Experience in International Sales is a must

Key Skills and Requirements

· Minimum 3+ years of hands-on experience in Node.js and Express.js

· Bachelor Degree in Computer Science OR in related field B.sc - IT/ BCA /MCA/B.Tech/M.Tech

· Programming experience in Web Application development with Node.js and Express.js

· Must have experience in JavaScript, Node.js, Express.js or have extensive exposure in any MVC framework

· Expert in MySQL and Store Procedures

· Knowledge of REST API / Web API protocol

· Understanding HTML, CSS, JavaScript, JQuery, Ajax, JSON, OOPs well enough

· Good to have: React Js.

· Strong coding skills, good analytical and problem-solving skills

· Ability to write clear, concise, well-structured, and well-organized code

· Experience with third-party libraries and APIs(Zoho, Leadsquared, Knowlarity, Exotel, LCode, Karza, Google API, DIGIO, etc)

· Ability to identify weaknesses in existing code and improve it

Plus but not required

· A plus if you have Slide experience with Git Command lines.

· A plus if you have any experience with Github, Gitlab, Bitbucket.

· A plus if you have any experience with UI Design

· A plus if you have any experience with PHP, CodeIgniter

· A plus if you have any experience with React JS/Angular JS

Essential Duties and Responsibilities

· Collaborate with cross-functional teams to define, design, and ship new features

· Work with outside data sources and APIs

· Unit-test code for robustness, including edge cases, usability, and general reliability Work on bug fixing and improving application performance

· Continuously discover, evaluate, and implement new technologies to maximize development efficiency

About antuit.ai

Antuit.ai is the leader in AI-powered SaaS solutions for Demand Forecasting & Planning, Merchandising and Pricing. We have the industry’s first solution portfolio – powered by Artificial Intelligence and Machine Learning – that can help you digitally transform your Forecasting, Assortment, Pricing, and Personalization solutions. World-class retailers and consumer goods manufacturers leverage antuit.ai solutions, at scale, to drive outsized business results globally with higher sales, margin and sell-through.

Antuit.ai’s executives, comprised of industry leaders from McKinsey, Accenture, IBM, and SAS, and our team of Ph.Ds., data scientists, technologists, and domain experts, are passionate about delivering real value to our clients. Antuit.ai is funded by Goldman Sachs and Zodius Capital.

The Role:

Antuit is looking for a Data / Sr. Data Scientist who has the knowledge and experience in developing machine learning algorithms, particularly in supply chain and forecasting domain with data science toolkits like Python.

In this role, you will design the approach, develop and test machine learning algorithms, implement the solution.  The candidate should have excellent communication skills and be results driven with a customer centric approach to problem solving.  Experience working in the demand forecasting or supply chain domain is a plus. This job also requires the ability to operate in a multi-geographic delivery environment and a good understanding of cross-cultural sensitivities.

Responsibilities:

Responsibilities includes, but are not limited to the following:

• Design, build, test, and implement predictive Machine Learning models.
• Collaborate with client to align business requirements with data science systems and process solutions that ensure client’s overall objectives are met.
• Create meaningful presentations and analysis that tell a “story” focused on insights, to communicate the results/ideas to key decision makers.
• Collaborate cross-functionally with domain experts to identify gaps and structural problems.
• Contribute to standard business processes and practices as part of a community of practise.
• Be the subject matter expert across multiple work streams and clients.
• Mentor and coach team members.
• Set a clear vision for the team members and working cohesively to attain it.

Qualifications and Skills:

Requirements

• Experience / Education:
  • Master’s or Ph.D. in Computer Science, Computer Engineering, Electrical Engineering, Statistics, Applied Mathematics or other related 
• 5+ years’ experience working in applied machine learning or relevant research experience for recent Ph.D. graduates.
• Highly technical:
• Skilled in machine learning, problem-solving, pattern recognition and predictive modeling with expertise in PySpark and Python.
• Understanding of data structures and data modeling.
• Effective communication and presentation skills
• Able to collaborate closely and effectively with teams.
• Experience in time series forecasting is preferred.
• Experience working in start-up type environment preferred.
• Experience in CPG and/or Retail preferred.
• Effective communication and presentation skills.
• Strong management track record.
• Strong inter-personal skills and leadership qualities.

Information Security Responsibilities

• Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System.
• Take part in Information Security training and act accordingly while handling information.
• Report all suspected security and policy breach to Infosec team or appropriate authority (CISO).

EEOC

What You'll do:

• 2-5 years of experience building scalable backends using Python
• In-depth knowledge of Python/Django or Flask
• Familiar with oauth integration Social Networking API (Facebook, Twitter, Linked In, Google+)
• Experience integrating with mobile Apps
• Django/Flask permissions model, caching, async mechanisms
• Understanding of caching, database interactions
• Able to engineer the best performing solutions and always keeping scalability in mind

What makes you a great fit:

• Strong problem solving skills
• Knowledge of data structures and algorithms
• Hungry for more responsibility and knowledge
• Passion for building robust systems that are engineered to handle failure scenarios, an undying love and attitude for maintaining coding standards
• Strong advocate for producing quality software who makes sure issues are raised and resolved
• Experience with at least one of the cloud platforms like AWS, GCP, Azure, Digital Ocean etc. (docker, Kubernetes, microservice good to have)

Must have skillsets:

Skills : Python/ Django or Flask

Experience required: 3 -5 years

Job Type: Full time/ Permanent

Perks and Benefits :

• 5 days working.
• Flexible shift timings
• Company-sponsored certifications.
• Team friendly culture
• Flat hierarchy
• Carrom, Table tennis games, Cricket Tournament Participation for interested employees
• Snack-filled pantry for team members
• Group Medical Insurance (*)

Araali Networks is seeking a highly driven DevOps engineer to help streamline the release and deployment process, while assuring high quality.

Responsibilities:

Use best practices to streamline the release process

Use IaC methods to manage cloud infrastructure

Use test automation for release qualification

Skills and Qualifications:

Hands-on experience in managing release pipelines

Good understanding of public cloud infrastructure

Working knowledge of python test frameworks like pyunit, and automation tools like Selenium, Cucumber etc

Strong analytical and debugging skills

Bachelor’s degree in Computer Science

About Araali:

Araali Networks is a SaaS based cybersecurity startup that has raised a total of $10M from well known investors like A Capital, Firebolt Ventures and SV Angels, and and through a strategic investment by a publicly traded security company.

The company is disrupting the cloud firewall market by auto-creating nano-perimeters around every cloud app. The Araali solution enables developers to focus on features and improves the security posture through simplification and automation. 

The security controls are embedded at the time of DevOps. The precision of Araali controls also helps with security operations where alerts are precise and intelligently routed to the right app team, making it actionable in real-time.

Key Job Responsibilities:

• Expertise in handling out bound sales.
• Ability to communicate clearly with customers. 
• Identify potential customers to sell Taxmann’s products. Demonstrate them Products and Services.   Close sales deals and maintaining good customer rapport.
• Schedule feedback activities with existing clients to make sure they are satisfied and request referrals. Interact with customers to Cross sell products
• Follow and achieve sales goals on a monthly, quarterly and yearly basis
• CRM Operations is mandatory wherein one has to maintain customer’s record and the activities done for one single customer
• Excellent Customer service skills.
• Attend trainings to stay up to date with the specifications of new products and service offerings.

• Work closely with the IT team in completing projects
• Troubleshoot and fix any issues relating to PHP programs
• Ensure smooth operations of web processes and infrastructure
• Create scripts to facilitate client systems to meet performance and objectives
• Test and develop software for client applications
• Create documentation for software created
• Utilize source debuggers and write or modify client software
• Produce results effectively and within the deadlines set

• Proven experience as a PHP developer in a competitive environment
• Strong knowledge of PHP coding and web-based applications
• Good understanding of website integration and software creation
• Excellent verbal and written communication skills
• Able to follow clear instructions according to client demands
• Strong analytical and problem-solving skills
• Creative ability to produce effective solutions to client problems
• Good team player that is enthusiastic about delivering results
• Able to work seated in front of a computer screen for long hours at a time