Customer Support executive

We are seeking a motivated and skilled Real Estate Tele Caller to join our dynamic team. As a Real Estate Tele Caller, you will play a crucial role in our real estate sales and marketing efforts. You should have a minimum of 1 year of experience in real estate calling and possess excellent English communication skills.

Key Responsibilities:

• Conduct outbound calls to prospective real estate clients to generate leads, qualify prospects, and schedule property showings.
• Build and maintain a database of potential clients and follow up with leads.
• Provide information about properties, services, and promotions to potential buyers.
• Maintain a high level of knowledge about the real estate market, our listings, and industry trends.
• Meet and exceed weekly and monthly call quotas and lead generation goals.
• Utilize CRM systems to record and manage client information and call activities.
• Collaborate with the sales and marketing teams to support the overall business objectives.
• Ensure excellent customer service, addressing client inquiries and concerns effectively.
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Qualifications:

• Minimum of 1 year of experience in real estate calling or a similar role.
• Excellent verbal and written communication skills in English.
• Strong interpersonal skills and a customer-centric attitude.
• Ability to work in a fast-paced, target-driven environment.
• Proactive and self-motivated with a strong work ethic.
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Benefits:

• Competitive salary, up to 20,000 INR per month.
• Incentives and bonuses based on performance.
• Training and development opportunities to enhance your skills.
• A supportive and collaborative team environment.

Site Location: Thane

Salary: Up to 20,000 INR per month

Experience: Minimum 1 year of relevant experience

Immediate Joining Required

Working Schedule: Weekends will be working (Saturday and Sunday), with the week off on Tuesday.

About the role

Checking quality is one of the most important tasks at Anakin. Our clients are pricing their products based on our data, and minor errors on our end can lead to our client's losses of millions of dollars. You would work with multiple tools and with people across various departments to ensure the accuracy of the data being crawled. You would setup manual and automated processes and make sure they run to ensure the highest possible data quality.

You are the engineer other engineers can count on. You embrace every problem with enthusiasm. You remove hurdles, are a self-starter, team player. You have the hunger to venture into unknown areas and make the system work.

Your Responsibilities would be to:

• Understand customer web scraping and data requirements; translate these into test approaches that include exploratory manual/visual testing and any additional automated tests deemed appropriate
• Take ownership of the end-to-end QA process in newly-started projects
• Draw conclusions about data quality by producing basic descriptive statistics, summaries, and visualisations
• Proactively suggest and take ownership of improvements to QA processes and methodologies by employing other technologies and tools, including but not limited to: browser add-ons, Excel add-ons, UI-based test automation tools etc.
• Ensure that project requirements are testable; work with project managers and/or clients to clarify ambiguities before QA begins
• Drive innovation and advanced validation and analytics techniques to ensure data quality for Anakin's customers
• Optimize data quality codebases and systems to monitor the Anakin family of app crawlers
• Configure and optimize the automated and manual testing and deployment systems used to check the quality of billions of data points of over 1000+ crawlers across the company
• Analyze data and bugs that require in-depth investigations
• Interface directly with external customers including managing relationships and steering requirements

Basic Qualifications:

• 2+ years of experience as a backend or a full-stack software engineer
• Web scraping experience with Python or Node.js
• 2+ years of experience with AWS services such as EC2, S3, Lambda, etc.
• Should have managed a team of software engineers
• Should be paranoid about data quality

Preferred Skills and Experience:

• Deep experience with network debugging across all OSI layers (Wireshark)
• Knowledge of networks or/and cybersecurity
• Broad understanding of the landscape of software engineering design patterns and principles
• Ability to work quickly and accurately in a highly stressful environment during removing bugs in run-time within minutes
• Excellent communicator, both written and verbal

Additional Requirements:

• Must be available to work extended hours and weekends when needed to meet critical deadlines
• Must have an aversion to politics and BS. Should let his/her work speak for him/her.
• Must be comfortable with uncertainty. In almost all the cases, your job will be to figure it out.
• Must not be bounded to comfort zone. Often, you will need to challenge yourself to go above and beyond.

1. Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation

1. To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.

1. To actively engage yourself to collect inventory, stocks and work reports of the distributor in a

daily/weekly basis.

1. To look after smooth functioning and supply chain of the authorized distributor under your

periphery.

1. To oversee sales executive schedule and plan them accordingly.

1. To facilitate cross-functional communications among project stakeholders.

1. To actively engage yourself with core marketing policies required for business development.

1. To look after the grievances and claims arising from time to time maintaining proper

coordination with the company.

1. To actively follow other marketing strategies and instructions as and when instructed by the company.

JOB PROFILE : SHOPIFY DEVELOPER

• Education: Bachelor's Degree in IT, Computer Science, Computer Programming, or a similar field
• 2+ years of experience developing within the Shopify and Shopify Plus platforms
• 2+ years of experience in front-end technologies including, but not limited to, JavaScript, AJAX, HTML, CSS, SASS, XML
• Troubleshooting & debugging skills
• Interest in staying current and applying the most current best practices
• Able to work effectively in a fluid, fast-paced environment
• Has a true passion for design and technology
• A disciplined approach to testing and quality assurance
• Positive attitude, high energy, and love for broadening web development skill set

RESPONSIBILITIES

WHAT YOU'LL DO:

• Collaborating with the UX and UI design teams to produce seamless, robust, and innovative front-end user experiences
• Generating custom-tailored Shopify themes, and altering pre-existing templates
• Working closely with project managers to deploy project requirements
• Managing multiple projects simultaneously, and be able to address their specific needs and requirements at a moment's notice
• Understanding business needs that drive project features & functions and provide internal consultation

• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Use markup languages like HTML to create user-friendly web pages
• Design mobile-based features
• Collaborate with back-end developers and web designers to improve usability
• Maintain and improve website
• Develop new user-facing features
• Build reusable code and libraries for future use
• Optimize applications for maximum speed
• Get feedback from, and build solutions for, users and customers
• Write functional requirement documents and guides
• Create quality mockups and prototypes

• Proven work experience of 2+ years as a Front-end developer
• 1+ years experience of working in ReactJS
• Hands on experience with markup languages, including HTML5, CSS3
• Experience with JavaScript, CSS and jQuery
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Familiarity with browser testing and debugging
• In-depth understanding of the entire web development process (design, development and deployment)
• Understanding of layout aesthetics
• Knowledge of SEO principles
• Familiarity with software like Adobe Suite, Photoshop and content management systems
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