Responsibilities:
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Requirements:
- Graduate (Any Discipline)
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- Excellent English - Verbal & Written (Highly Professional English)
- Excellent Excel Capabilities as we need to submit monthly SLA reports to clients. (Should be an expert)

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Job Title: WordPress PHP (Frontend) Developer
Experience: 1–2 Years
Location: Bangalore (On site)
Job Description:
We are looking for a WordPress PHP (Frontend) Developer with 1–2 years of experience to join our team in Bangalore. The ideal candidate should have strong frontend development skills with hands-on experience in WordPress theme customization and PHP.
Key Responsibilities:
- Develop and customize WordPress themes and frontend components
- Implement responsive UI using HTML, CSS, JavaScript, and jQuery
- Work with PHP to integrate frontend functionality with WordPress
- Customize and manage WordPress plugins as per project requirements
- Ensure website performance, responsiveness, and cross-browser compatibility
- Collaborate with designers and backend developers for smooth implementation
- Fix frontend bugs and optimize UI/UX
- Follow best coding practices and maintain clean, reusable code
Required Skills:
- Strong experience with WordPress CMS
- Good knowledge of PHP
- Proficiency in HTML5, CSS3, JavaScript, jQuery
- Experience with responsive design and browser compatibility
- Basic understanding of MySQL
- Familiarity with page builders (Elementor, WPBakery, etc.) is a plus
- Basic knowledge of Git/version control is an advantage
Good to Have:
- Understanding of SEO-friendly frontend practices
- Experience with custom post types and ACF
- Exposure to performance optimization and security best practices
Location: Bangalore
Experience: 1–2 Years
You can directly contact or WhatsApp us on nine three one six one two zero one three two.
Requirements & Responsibilities:-
- Strong experience in Manual Testing (Functional, Regression, Integration, and UAT).
- Hands-on experience in API Testing using Postman or similar tools.
- Creating and maintaining the QA Documentation, like Test Plans & Strategy, Test Cases & Execution Reporting, RTA(Requirement Traceability Matrix), and Release Notes.
- Good knowledge of Database Testing and SQL queries.
- Ability to create and execute test cases, test scenarios, and test plans.
- Experience in defect tracking and management using Jira or similar tools.
- Understanding of SDLC, STLC, and Agile methodologies.
- Strong analytical, problem-solving, and communication skills.
- Domain experience in Banking and FinTech is a plus.
JOB DESCRIPTION
Experience: 5-8 years
Location: Mumbai
Wissen Technology is now hiring for a Senior Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.
Required Skills:
- Exp. - 5-8 years
- Experience in Core Java and Spring Boot.
- Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
- Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
- Good development experience with RDBMS.
- Good knowledge of multi-threading and high-performance server-side development.
- Basic working knowledge of Unix/Linux.
- Excellent problem solving and coding skills.
- Strong interpersonal, communication and analytical skills.
- Should have the ability to express their design ideas and thoughts.
About Us:
At Wissen Technology, we deliver niche, custom-built products that solve complex business challenges across industries worldwide.
Founded in 2015, our core philosophy is built around a strong product engineering mindset—ensuring every solution is architected and delivered right the first time. Our commitment to excellence translates into delivering 2X impact compared to traditional service providers. How do we achieve this? Through a combination of deep domain knowledge, cutting-edge technology expertise, and a relentless focus on quality.
We don’t just meet expectations—we exceed them by ensuring faster time-to-market, reduced rework, and greater alignment with client objectives. We have a proven track record of building mission-critical systems across industries, including financial services, healthcare, retail, manufacturing, and more.
Wissen stands apart through its unique delivery models. Our outcome-based projects ensure predictable costs and timelines, while our agile pods provide clients the flexibility to adapt to their evolving business needs. Whether it’s AI/ML for unstructured data processing, cloud enablement, or data engineering, Wissen leverages its thought leadership and technology prowess to drive superior business outcomes. Our success is powered by top-tier talent. Our proprietary Interview Ninja platform ensures we hire the best, building high-performing teams that deliver unmatched results.
Today, Wissen Technology has a global footprint with 2200+ employees across offices in the US, UK, UAE, India, and Australia. Our mission is clear: to be the partner of choice for building world-class custom products that deliver exceptional impact—the first time, every time.
Website : www.wissen.com
We are seeking a hands-on and technically strong Generative AI Engineer to join the AI Platform Capabilities team as part of a Platform Implementation Partner engagement. In this role, you will design, build, and deploy enterprise-grade Generative AI platform capabilities across multiple Local Business Units operating on both GCP and Azure environments.
The role focuses on engineering production-ready and reusable GenAI components across the full AI stack, including Decision & Orchestration Layers, Execution Runtime Layers, and Build & Lifecycle Layers. You will work closely with implementation partners and Data & AI teams to ensure scalable, enterprise-compliant AI capabilities are delivered within project timelines. This is a deeply technical engineering role with strong emphasis on implementation and operationalization rather than client management.
Key Responsibilities:
- Design and implement enterprise-grade RAG pipelines including ingestion, chunking, embeddings, vector search, retrieval logic, and evaluation frameworks.
- Build multi-agent AI systems with orchestration, semantic routing, memory management, workflow execution, and agent communication capabilities.
- Develop centralized LLM Gateway solutions covering model routing, observability, caching, rate limiting, and policy enforcement.
- Implement scalable GenAIOps, AgentOps, and MLOps frameworks for deployment, monitoring, evaluation, and governance of AI systems.
- Build scalable AI services and REST APIs using Python and deploy them on cloud-native infrastructure.
- Implement AI governance, safety guardrails, audit logging, PII protection, and compliance frameworks.
- Integrate AI solutions into CI/CD pipelines and provision infrastructure using Infrastructure-as-Code practices.
Must-Have Skills:
- Strong hands-on experience with Generative AI, RAG pipelines, embeddings, vector databases, and retrieval evaluation.
- Experience building agentic AI systems including orchestration frameworks, semantic routers, reasoning engines, and memory management.
- Expertise with LLM Gateway implementations, tool integrations, event-driven architectures, and AI runtime systems.
- Solid understanding of GenAIOps, AgentOps, and MLOps principles and tooling.
- Strong experience with GCP AI/ML ecosystem including Vertex AI, Cloud Run, GKE, Pub/Sub, BigQuery, and Cloud Storage.
- Excellent Python programming skills for AI pipelines, APIs, and automation workflows.
- Experience implementing AI governance, safety, compliance, and monitoring frameworks.
- Hands-on experience with CI/CD pipelines and Terraform-based infrastructure automation.
Nice-to-Have Skills:
- Experience working in multi-cloud environments across GCP and Azure.
- Familiarity with LangChain, LlamaIndex, RAGAS, DeepEval, or Vertex AI Rapid Eval.
- Exposure to Knowledge Graphs, Document Intelligence platforms, and Agent Marketplace concepts.
- Experience with enterprise AI-ready data layers including Vector Stores, Feature Stores, and Embedding Infrastructure.
- BFSI domain knowledge including regulatory compliance and data sovereignty considerations.
- Google Cloud Professional Machine Learning Engineer certification.
- Experience working in large-scale enterprise transformation programs.
Urgent Onsite Hiring: Location Viman Nagar Pune,
Seeking a skilled and experienced Full Stack PHP Developer to contribute to the development of scalable, secure, and high-performance digital platforms.
The role involves working with custom PHP frameworks similar to Laravel (PHP 8+, Laravel 12+), MySQL, and front-end technologies such as Bootstrap, Blade, React.js etc.
The ideal candidate will have strong expertise in full-stack development, RESTful API integration, and implementing complex workflows in a multi-stakeholder environment.
Key Responsibilities:
• Design, develop, and optimize backend modules using Laravel (PHP 8+, Laravel 12+), ensuringmodularity and scalability
• Develop and maintain RESTful APIs and integrate existing APIs.
• Build responsive UI components using Blade, Bootstrap 5, HTML5, CSS3, JavaScript, and jQuery
• Develop interactive dashboard components using React.js
• Manage user workflows including role-based access control (RBAC) and session handling
• Collaborate with UI/UX, DevOps, QA and Project Management teams to ensure timely feature delivery
• Optimize and manage MySQL schema and queries for large-scale datasets
• Use Git (GitHub/GitLab) and CI/CD pipelines for clean and versioned deployments
• Implement and manage Amazon S3 storage for secure file upload, retrieval, and deletion, including configuration of S3 buckets, IAM permissions, pre-signed URLs, and storage lifecycle policies
• Ensure adherence to GIGW 3.0, CERT-In, and accessibility/security standards
• Ensure code quality, performance, and security of the applications
• Participate in requirement analysis, system architecture, and technical design discussions
• Write clean, modular, and well-documented code, following modern development standards
• Troubleshoot and debug issues, implementing fixes and performance improvements across layers
• Adhere to software development best practices and agile methodologies
Required Skills and Qualifications:
• Bachelor’s degree in computer science, IT, or related field
• Minimum 3 years of hands-on experience in full stack development
• Expertise in Laravel (PHP 8+) and MySQL, including schema optimization
• Strong knowledge of HTML5, CSS3, JavaScript, jQuery, Bootstrap, and other modern front-end tools
• Experience using AI-powered tools for development, code generation, testing, documentation, or productivity enhancement (e.g., GitHub Copilot, ChatGPT, Postman AI)
• Proven experience in both developing and integrating RESTful APIs, including third-party or government APIs
• Hands-on experience with React.js for building dashboards or dynamic user interfaces
• Experience integrating Power BI dashboards or frontend visualization libraries
• Understanding of RBAC, secure authentication, and session/token management
• Working knowledge of Git-based version control systems, CI/CD workflows, and modern deployment tools(e.g., GitLab CI, Laravel Forge)
• Implement and manage Amazon S3 storage for secure file upload, retrieval, and deletion, including configuration of S3 buckets, IAM permissions, pre-signed URLs, and storage lifecycle policies
• Exposure to Agile development and cross-functional team collaboration
Required Skill Set :--
- Data Model & Mapping
- MS SQL Database
- Analytics SQL Query
- Genesys Cloud Reporting & Analytics API
- Snow Flake (Good to have)
- Cloud Exposure – AWS or Azure
Technical Experience –
· 5 - 8 Years of experience, preferable at technology or Financial firm
· Strong understanding of data analysis & reporting tools.
· Experience with data mining & machine learning techniques.
· Excellent communication & presentation skills
· Must have at least 2 – 3 years of experience in Data Model/Analysis /mapping
· Must have hands on experience in database tools & technologies
· Must have exposure to Genesys cloud, WFM, GIM, Genesys Analytics API
· Good to have experience or exposure on salesforce, AWS or AZUre , & Genesys cloud
· Ability to work independently & as part of a team
· Strong attention to detail and accuracy.
Work Scope –
- Data Model similar GIM database based on the Genesys Cloud data.
- API to column data mapping.
- Data Model for business for Analytics
- Data base artifacts
- Scripting – Python
- Autosys, TWS job setup.
We are seeking a skilled React Native Developer to join our development team in Noida. As a React Native Developer, you will be responsible for designing, developing, and maintaining high-quality mobile applications using the React Native framework. You will work closely with cross-functional teams to deliver outstanding mobile solutions.
Responsibilities:
- Develop and maintain mobile applications using React Native for iOS and Android platforms.
- Collaborate with designers and backend developers to implement intuitive user interfaces and ensure seamless user experiences.
- Write clean, efficient, and maintainable code, following coding standards and best practices.
- Integrate third-party libraries and APIs to enhance application functionality.
- Conduct thorough testing and debugging to identify and resolve any issues or bugs.
- Stay updated with the latest industry trends, technologies, and best practices in mobile application development.
- Collaborate with backend developers to ensure smooth integration of server-side logic.
- Participate in code reviews and provide constructive feedback to team members.
Requirements:
- 2-5 years of professional experience in mobile application development.
- Strong proficiency in React Native framework and JavaScript.
- Good understanding of mobile app development concepts, including UI/UX design principles and mobile-specific considerations.
- Experience with RESTful APIs and asynchronous programming.
- Familiarity with version control systems, such as Git.
- Knowledge of mobile app performance optimization techniques.
- Strong problem-solving and debugging skills.
- Excellent communication and collaboration abilities.
- Ability to work effectively in a fast-paced and dynamic environment.
- Bachelor's or Master's degree in Computer Science or a related field.
Preferred Skills:
- Have practical experience on deploying an app on "Play store"
We are looking for an ambitious and energetic Business Development Manager who will be good at sales and software selling with knowledge in Supply Chain and Logistics industry to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
RESPONSIBILITIES & REQUIREMENTS:
- Contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing the value of current customers while attracting new ones.
- Finding and developing new markets and improving sales.
- Developing quotes and proposals for clients.
- Developing goals for the development team and business growth and ensuring they are met.
- knowledge of SaaS products, market/industry and the Indian market landscape
- Data Mining.
- Updating CRM and Implementation work.
- Experience in software sales.
- Proven working experience as a business development manager, sales executive or a relevant role
- Proven sales track record in TMS software sales.
- Strong communication skills.
- Good with IT knowledge.
- Should be open for field sales.
- Ability to manage complex projects and multi-task.
- Excellent organizational skills.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- Build a team with skills in ETL, reporting, MDM and ad-hoc analytics support
- Build technical solutions using latest open source and cloud based technologies
- Work closely with offshore senior consultant, onshore team and client's business and IT teams to gather project requirements
- Assist overall project execution from India - starting from project planning, team formation system design and development, testing, UAT and deployment
- Build demos and POCs in support of business development for new and existing clients
- Prepare project documents and PowerPoint presentations for client communication
- Conduct training sessions to train associates and help shape their growth









