Responsibilities:
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Requirements:
- Graduate (Any Discipline)
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- Excellent English - Verbal & Written (Highly Professional English)
- Excellent Excel Capabilities as we need to submit monthly SLA reports to clients. (Should be an expert)
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About Credilio
Founded by a bunch of serial entrepreneurs having fintech and banking experience, Credilio is building the next generation tech-enabled marketplace for financial products. While English-speaking literate India is adequately served by the banks, our focus is on the Bharat - i.e. the next 200 million middle and lower-middle-class Indians who are expected to fuel the demand for financial products.
We are looking for smart Full Stack Javascript Engineers who want to make a difference in the way people consume financial services in India.
Responsibilities
- Build reusable code and libraries for future use.
- Own & build new modules/features end-to-end independently.
- Collaborate with other team members and stakeholders.
- Work in an agile environment to rapidly build high quality and robust features.
- Proactively discover, evaluate, and implement new technologies to improve development efficiency.
Required Skills
- Master in Vue.js (Nuxt.js) and HTML/CSS.
- Hands-on with TypeScript will be a big plus.
- Hands-on with Tailwindcss will be a plus.
- Experience with modern JS toolchains such as Webpack, Grunt, Bower, and Yeoman.
- Understanding the nature of asynchronous programming and its quirks and workarounds.
- Open Source enthusiast.
- Comfortable with Test Driven Development.
- Can learn and adapt fast, as well as identifying and solving problems.
- Understanding of Git, SPA, PWA, Docker.
Job Perks
- Get to work with a highly passionate team of engineers.
- Open and embracing culture towards the latest hot technologies.
- A high level of freedom & responsibility.
Key Responsibilities:
- Experience with C#, .Net, Azure DevOps, React.Js or Angular.
- Build, Maintain and Integrate applications developed in different tech stack MVC, .Net, C#, SQL, Azure Stack
- Design and implement build-deployment-test automation.
- Microservices, Database design and implementation for
- relational and non-relational databases.
- Excellent interpersonal, verbal, and written communication skills.
- Proven experience as a Full Stack Developer or similar role
- Experience developing desktop and mobile applications
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Minimum 1 years of experiance in ROR or Angular.
- Excellent communication and teamwork skills
- Great attention to detail
- An analytical mind
Senior DevOps Engineer (8-12 yrs Exp)
Job Description:
We are looking for an experienced and enthusiastic DevOps Engineer. As our new DevOps
Engineer, you will be in charge of the specification and documentation of the new project
features. In addition, you will be developing new features and writing scripts for automation
using Java/BitBucket/Python/Bash.
Roles and Responsibilities:
• Deploy updates and fixes
• Utilize various open source technologies
• Need to have hands on experience on automation tools like Docker / Jenkins /
Puppet etc.
• Build independent web based tools, micro-services and solutions
• Write scripts and automation using Java/BitBucket/Python/Bash.
• Configure and manage data sources like MySQL, Mongo, Elastic search, Redis etc
• Understand how various systems work
• Manage code deployments, fixes, updates and related processes.
• Understand how IT operations are managed
• Work with CI and CD tools, and source control such as GIT and SVN.
• Experience with project management and workflow tools such as Agile, Redmine,
WorkFront, Scrum/Kanban/SAFe, etc.
• Build tools to reduce occurrences of errors and improve customer experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Design procedures for system troubleshooting and maintenance
Requirements:
• More than six years of experience in a DevOps Engineer role (or similar role);
experience in software development and infrastructure development is a mandatory.
• Bachelor’s degree or higher in engineering or related field
• Proficiency in deploying and maintaining web applications
• Ability to construct and execute network, server, and application status monitoring
• Knowledge of software automation production systems, including code deployment
• Working knowledge of software development methodologies
• Previous experience with high-performance and high-availability open source web
technologies
• Strong experience with Linux-based infrastructures, Linux/Unix administration, and
AWS.
• Strong communication skills and ability to explain protocol and processes with team
and management.
• Solid team player.
Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you will do:
- Handling various business operations at state level including but not limited to divisions of sales, collection, credit, operations etc
- Creating a strategic roadmap and execution plan of the entire portfolio of microfinance institutions at the state level
- Developing a business plan for the state to open new branches, setting goals for customer & business growth (disbursement & loan outstanding) of new branches and monitoring them with the help of AMs
- Ensuring the customer and portfolio quality
- Ensuring that the monthly, quarterly and yearly business targets are achieved as per plan
- Studying and analyzing the market size, competition etc. of the assigned geography and reporting the findings and recommendations to the management
- Handling escalations/concerns raised at various levels be it internal or from external sources
- Guiding and overseeing the end-to-end activities involved in branch setup
- Recruiting the staff basis the hiring requirement of the branch
- Guiding and leading a team of specialists who will be handling MFI portfolios
- Participating and sharing insights and relevant feedback in the performance appraisal process with team members for their growth & development
- Working closely with internal as well as external stakeholders and also responsible for MIS preparation and reporting the same to the business in regular intervals
- Ensuring adherence to Audit / Compliance as per company Standards and also compliance of related rules, laws & regulations
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant work experience of minimum 10 years in handling MFI portfolio is required
- Work experience of handling minimum 300 to 500 crore MFIs portfolio
- Excellent communication, analytical, listening and team handling skills
- Proficiency in MS Office Suite
We are looking for a Test Engineer: (2+ years of Test Automation)
Role: Automation Testing - Mobile application
No. of Positions: 2
Work Type: Permanent
NOTE: WE'RE LOOKING FOR IMMEDIATE JOINERS ONLY!
Responsibilities of a test automation developer include:
-Designing and writing test automation scripts
-Using test automation frameworks
-Working with QA analysts and software developers to find solutions
-Work with the Release Engineering team to create and maintain an automated nightly build verification (“smoke”) test.
Additional Skills:
-Applicants must have experience with software testing tools Selenium with Eclipse IDE.
-Programming language Java
Note: We are looking for an Automation Tester in Mobile
if you are Intersted for the same then Please share the details.
Who should not apply for this job
- If you are looking for a 100% hike in your salary but can't commit to what value you will bring to the team
- If you never read books
- If you jump companies every 11-12 months
- If you are not comfortable working on Saturdays
- If you have less than 1 years of experience
- If you have more than 4 years of experience
About the Role:
We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
Key-Skills Required:
Node.js | Express | REST Api | Javascript | Redux-Saga | MongoDB | Web security TLS/SSL | Web Sockets | Promises & Call-backs | Database & Data structures | Redis | React.Js
Key Deliverables:
- New feature design and implementation, Bug fixing, testing, and performance tuning.
- Work on the API and Engines.
- Code deployment on cloud & maintenance of the same.
- Take complete ownership of a product/feature from setup to deployment.
- Time-bound feature delivery & updating.
- Cost-saving using efficient & effective technologies
Role and Responsibilities:
- Work on back-end (+ frontend integration) development of core scripts using React/Redux/Saga/Hooks and Redis.
- Manage Key-value based databases like Redis.
- Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
- Be able to write unit tests.
- Knowledge of bluebird.js (Promises), Async, etc will be of advantage.
- Passionate about building products and features and build the product from scratch with thrust on Web security, TLS/SSL, web sockets, etc
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to the back-end
- Collaborate with other team members and stakeholders
3-6 LPA based on experience and on performance in the interview round (70% Fixed - 30% Variable Incentive based on delivery schedule)
(We do ZERO deductions since the salary will be paid from US/Singapore)