Responsibilities:
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Requirements:
- Graduate (Any Discipline)
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- Excellent English - Verbal & Written (Highly Professional English)
- Excellent Excel Capabilities as we need to submit monthly SLA reports to clients. (Should be an expert)
Shubham Vishwakarma
Full Stack Developer - Averlon
About Velan IT Solutions Pvt Ltd
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We are just getting started! This is not just an opportunity to be part of the startup journey but help shape the journey by building things from scratch. We are looking to hire a Program Manager who can own verticals and lead functional teams within the company for execution. This is a high-impact, critical role to craft the future roadmap of the organization
Responsibilities:
- Lead implementation of orgn in key partner institutes
- Own the entire process of onboarding a partner institute
- Define custom made' offerings for the parents of a particular institute
- Single point of contact between the org institute partnerships team, institute management and org inside sales team
- Be responsible for anything and everything' in the partner institutes
- Be responsible for parent outreach in the institutes
- Strategize and execute plans for customer acquisition along with the management - events, referrals etc.
- P& L owner of key accounts
- Take lead in selling and implementing companies full suite of financial and payment solutions in the partner institutes
- Lead the ideation, planning, and execution of these initiatives / projects while working directly with the founding team
- Own execution from strategy design and setup to pilot and eventual scale-up
- Work closely with different teams within the company (sales, marketing, strategy, and product) to execute the project
- Build and lead high-performing teams to scale these initiatives
Requirements:
- Degree from top tier colleges (IITs, IIMs, ISB, BITS etc. ) and 2-6 years of experience in project management, product development, growth, new initiatives at top startups
- Track record of outperformance / over-achieving targets in previous work places
- Experience in leading initiatives and delivering results in a time-bound manner
- Prior experience in early stage startups or as a founder is a huge plus
- Prior exposure to B2C or understanding of financial services is a plus
- Self-starter with a high sense of ownership Comfortable to work with minimal supervision
- Hungry to learn and grow
- Passion to learn & be a better version of oneself; motivated to succeed
- Bias for action Have the temperament to experiment and execute in uncertainty
- Hustler Ability to generate resources to solve a problem
- Intellectual honesty Always seeking and presenting truth irrespective of personal POV or beliefs
- Mission-oriented
- Deeply care about delivering value and making an impact on customer's lives
- Startup experience is a must
Your future role within QRT
- Your core objective is to create high quality predictive signals.
- By leveraging access to large and diversified datasets you will identify statistical patterns and opportunities.
- Share and discuss research results, methodology, data sets and processes with other researchers.
- Implement the signals and relevant datasets within the global execution platform.
- Monitor signal behaviour and model performance over time.
Your present skillset
- Advanced degree in a quantitative field such as data science, statistics, mathematics, physics or engineering.
- Strong knowledge in statistics, machine learning, NLP or AI techniques is a plus.
- Capacity to multi-task in a fast paced environment while keeping strong attention to detail.
- Coding skills required in at least one leading programing language (Python, R, Matlab and /or C++, C#).
- Experience in exploring large datasets across multiple time frames is a plus.
- Intellectual curiosity to explore new data sets, solve complex problems, drive innovative processes and connect the dots between multiple fields.
- Capacity to work with autonomy within a collegial and collaborative environment.
Program Lead
Gujarat (Ahmedabad)
Company Profile: pinBox is the only global social enterprise committed exclusively to digital micro-pension inclusion for self-employed women and youth. We use our proprietary pensionTech platform, the unique pinBox model and field-tested retirement literacy tools to make access to pensions, savings and insurance easy and simple for non-salaried informal sector workers. pinBox is working actively with governments, regulators, multilateral aid agencies and leading financial inclusion stakeholders across Asia and Africa on digital micro-pension and social security inclusion. In India, pinBox is working with top financial institutions and credible outreach partners to help deliver mainstream financial services to underserved citizens. Friends of Women’s World Banking (FWWB) is a Gujarat-headquartered non-profit Society that provides financial and capacity building support and services to organizations promoting livelihoods, self-reliance and financial inclusion among low-income women. FWWB works with a network of over 200 MFIs, cooperatives and producer collectives that reach over 18 million low-income individuals across 12 states. pinBox and FWWB are jointly launching a digital micro-pension and retirement literacy solution for the 18 million women being serviced by FWWB partners. A dedicated project management team will promote the solution to FWWB partners through ongoing consultative meetings and field-visits. This team will be based at the FWWB offices at Ahmedabad (Gujarat) and provide necessary technical assistance, digital solutions, training and expert advice to FWWB partners to encourage and enable them to in turn deliver the digital micro-pension solution, along with financial literacy, to their clients/ members. pinBox is looking for a self-motivated, driven, and hands-on individual to develop and own short and long-term strategies and goals for the pinBox-FWWB partnership as well as for other pinBox initiatives in Gujarat. This is a senior role that requires proactive interactions with a range of internal and external stakeholders, often managing several moving project parts simultaneously. The Program Lead for Gujarat will be responsible for planning, overseeing and leading the pinBox-FWWB Project from ideation through to completion. She/he will also lead B2B2C partnerships with other Gujarat-based cooperatives and milk unions, as well as with federated self-help groups, producer companies, social enterprises and the State Government on expanding pension and social protection solutions to the self-employed.
Responsibilities:
1. Work closely with FWWB to proactively promote the digital micro-pension and social security solution to its partners, and to other aggregators including cooperatives in Gujarat and the State Government;
2. Formalizing, upscaling and managing all B2B2C partnerships with FWWB and in Gujarat more generally;
3. Implementation coordination and monitoring and providing necessary ongoing training, capacity building and IEC support and advice to partners to minimize the gap between intent and outcomes.
4. Achieving optimum impact at scale in terms of voluntary participation and regular retirement savings by self-employed women and youth who choose to save for their old age and other lifecycle needs.
5. Establish a system for periodic review meetings and field visits to regularly monitor outcomes including subscriber knowledge, savings persistency and adequacy. You will provide partners with MIS and data using pinBox MIS dashboards to keep them updated and informed regarding outcomes.
6. In consultation with the pinBox operations and customer protection teams, develop innovative ideas and behavioral interventions that optimize field staff efforts and engagement and voluntary enrollments and regular savings by partner clients/ members. 7. Periodically conduct or facilitate FGDs and helpline-led interviews with partner field staff and scheme subscribers to assess efforts and outcomes and to satisfy pinBox, FWWB and partner management that scheme implementation and efforts are in line with stated goals of mass-scale pension and social security inclusion. 8. Proactively investigate implementation challenges and issues and develop and implement ideas and solutions that can positively impact outcomes at scale.
The ideal candidate
1. A person with indubitable ethics, who is entrepreneurially inclined, passionate about digital financial inclusion and is eager to build from scratch.
2. Has 4-6 years’ experience in the areas of digital financial inclusion. Familiarity with the fintech and technology apps ecosystem will be an advantage.
3. IRMA graduates with project and process management experience in digital finance and prior experience with women-focused inclusion efforts will be preferred.
4. Proficiency in Gujarati (both written and oral) is mandatory
NodeJS (Node.js)
MongoDB
JavascriptNode JS Developer – Exp: 2-6 Years
Responsibilities:
- Developing and maintaining high performance and scalable web applications and API’s.
- Managing front-end and third party APIs integration.
- Writing unit, integration and E2E test cases.
- Implementation of security and data protection.
- Managing deployment and handling client interaction and demos
Skills And Qualifications:
- Highly proficient in JavaScript and Typescript, PassportJs, Sequelize.
- Working knowledge of Node.js frameworks such as ExpressJs, SailsJs, VueJs and ElectronJs.
- Good understanding of server-side templating languages such as Jade, EJS, Mustache etc.
- Good understanding of server-side CSS preprocessors such as Stylus, Less,Sass etc.
- Basic understanding of front-end technologies, such as HTML5, and CSS3
- Sound knowledge of Testing frameworks such as Mocha, Chai, Jasmine, Cucumber etc.
- Experience of writing unit, integration and E2E tests.
- Experience of working with SQL and No-SQL databases.
- Experience of integrating third party APIs.
- Good understanding of code versioning tools, such as Git.
- Good Communication Skills.
Introduction to Jellyfish Technologies
Founded in 2011, Jellyfish Technologies is a global software development company leading the revolution in Fintech, Insurtech, healthtech, IoT, BPA, and DCX, among others.
We apply advanced AI & ML technologies and robotics to offer new-age and highly efficient solutions to international clients. We have recently launched an automated productivity product in the North American market.
We are a service/product based software development company that transforms ideas into applications. Our cross functional team of motivated, skilled and experienced software engineers and designers, help the clients unlock the business values of their enterprises in a time-bound and cost-effective manner.
Website: https://www.jellyfishtechnologies.com/">https://www.jellyfishtechnologies.com
LinkedIn: https://www.linkedin.com/company/teamjft/">https://www.linkedin.com/company/teamjft/
What you will do:
- Developing a clear product strategy and the product roadmap for the company's Connect business
- Working closely with the engineering team to guide and drive the roadmap
- Developing appropriate planning, prioritization, and release management processes in tandem with business, engineering, and other leads
- Driving superb execution against plan anticipating risk and leading discussions via frequent, clear communication. (both internally and with customers)
- Owning the product metrics driving scale, efficiency and experience
- Working closely with business to build the growth roadmap
Desired Candidate Profile
What you need to have:- B.E./B.Tech and/or MBA
- At least 6 years of product management experience where you have played a significant role in the creation of new products or had end-to-end ownership of a product
- B2C product management experience, preferably in consumer tech startups
- A strong technical background, enabling meaningful contribution to technically-driven features
- Previous development experience in some form is required
- Strong communication skills
- Product Mindset with a design first thinking
- Agility and endurance
- Awareness of latest industry trends
Position: Inside Sales Manager
About Simplilearn:
Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 1000 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it.
Who are we looking for?
This role would be part of the B2C sales function for our India / International Business Groups. He/she would drive the new customer acquisition, customer relationship management, Operations & reporting.
What should you do?
• New Customer Acquisition
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line with team/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase the sales pipeline
• Customer Relationship Management
• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback
• Key Account Management
• New account development
• Operations and Reporting
• Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction
Our client aims to project India’s popular iconic characters into the Metaverse. They offer a full stack solution to manage, sell and monetize digital experiences and thus act as a wealth-building platform for artists, IP owners and other established icons to manage their digital assets. To support them in this journey, they have global partnerships with world class Metaverses, NFT platforms, Artists, Game studios, etc.
Our client was co-founded by a team of three members consisting of experienced entrepreneurs and also a leading Indian film and TV personality.
As a Partnerships & Alliances Manager, you will be responsible for developing and implementing commercial and strategic relationships with organizations in accordance with company's overarching objective, goals and strategies.
What you will do:
- Sourcing new partners and executing exciting partnership with metaverses, blockchain companies, NFT platforms, Brands, fashions designers and other for the growth of the platform
- Negotiating attractive partnership deals and ensuring mutually beneficial partnership terms that are in line with business objectives and strategy
- Maintaining and deepening relationships with existing partners
- Developing metrics to measure ROI from partnerships
Desired Candidate Profile
What you need to have:- Diploma/degree in Sales, Marketing, Business Administration or related field
- Prior experience in a similar role and a strong track record of success in building strategic partnerships
- Experience working with senior stakeholders to find win-win solutions
- Excellent communication & interpersonal skills
- Ability to communicate, present and influence credibly and effectively at all levels of the organization
- Excellent organizational and time management skills
- Familiarity with CRM tools (eg. Salesforce) would be a plus
- Develop and implement link building strategy
- Responsible for boosting DA, PA & Trust flow of website by building Links on authoritative websites
- Familiarity with WordPress or other content management systems must have knowledge of Plugins and Plugin management
- Link building skills required ( Guest Blogging, EDU and GOV Link Building, Article submission, etc.)
- Site Analysis - Complete technical report of the website. The report includes off-page factors of the website.
- Experience when it comes to using tools such as Google Analytics and Google Webmaster.
- Leading keyword research and optimization of content
- Experience- 0.6-3 yrs
- Salary as per the market standard
-Notice Period 1 Month
Good To Have:
- Understanding of web design and site structures.
- Experience with B2B social media, Google Adwords and email campaigns, and SEO/SEM
- Keyword research including discovery and expansion of keyword opportunities
- Researching the competitors, both on-site and off-site.
- Experience with B2B social media, Google Adwords and email campaigns, and SEO/SEM
- Taking the ownership for this pulp sales to our esteemed B2B2C clients
- Connecting with potential clients and converting them into paying customers
- Working with clients to customise our pulp offering as per their needs.
- Developing a team for regional sales team for better client interaction.
- Exploring the possibilities for FMCG product marketing with the pulp.
- Identifying the demand in this sector and accordingly helping the company in defining the growth strategy.
- Creating a big impact in agro and food processing sector which is currently lagging in the country.
What you need to have:
- Understanding of pulp industry, experience in food processing or manufacturing sector
- Fast learner, good understanding of food industry
- Previous work experience in food industry will be advantageous
- Computer literate with hands on experience with basic Microsoft office and email communication.
- Looking for opportunity in agro / FMCG / Food processing sector
- Keen on giving a boost to a lagging sector
React.jsNodeJS (Node.js)MongoDB
ExpressResponsibilities:
* Implementation of a robust set of services / APIs to power the web application
* Building reusable code and libraries for future use
* Optimization of the application for maximum speed and scalability
* Implementation of security and data protection
* Integration of the front-end and back-end aspects of the web application
Requirements:
* Proficiency in developing modern web applications using Nodejs & React.
* Good understanding of Database schema, design, optimisation, scalability.
* Good understanding of server-side CSS preprocessors.
* Ability to implement automated testing platforms and unit tests.
* Great communication skills, strong work ethic.
* Ownership of the product from start to finish.
* Knowledge of code versioning tools such as Git, Mercurial or SVN.
* Ability to learn new technologies quickly.
Nice to haves:
* Experience with AWS
* Expert level understanding of the HTML DOM and underlying event model
* Exposure to Gulp, Grunt, Bootstrap
* Prior Open source contributions
* Experience building responsive designs
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon