Cutshort logo
Velan IT Solutions Pvt Ltd logo
Customer Support executive
Customer Support executive
Velan IT Solutions Pvt Ltd's logo

Customer Support executive

Navaneeth Kumar's profile picture
Posted by Navaneeth Kumar
2 - 4 yrs
₹2L - ₹3L / yr
Bengaluru (Bangalore)
Skills
Customer Service
Communication Skills
Customer Support
Executive support
Voice processing

Responsibilities:

  • Respond to customer queries and customers concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

 

Requirements:

  • Graduate (Any Discipline)
  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • Excellent English - Verbal & Written (Highly Professional English)
  • Excellent Excel Capabilities as we need to submit monthly SLA reports to clients. (Should be an expert)
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Velan IT Solutions Pvt Ltd

Founded :
2009
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Get on boarded onto a smarter security approach with surveillance, access control and gating solutions designed to work specifically for you.
Read more

Connect with the team

Profile picture
Navaneeth Kumar

Company social profiles

twitterfacebook

Similar jobs

Deqode
at Deqode
1 recruiter
purvisha Bhavsar
Posted by purvisha Bhavsar
Gurugram
5 - 8 yrs
₹5L - ₹18L / yr
skill icon.NET
skill iconReact.js
SQL
Windows Azure
Microservices

🚀 Hiring: .Net + Reactjs Developer

⭐ Experience: 5+ Years

📍 Location: Gurgaon

⭐ Work Mode:- 5 Days Work from office

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)


We're looking for a skilled .NET Core + React.js Developer to join our engineering team.


✅ Required Skills

  • Strong hands-on experience with .NET Core (C#).
  • Experience developing applications using React.js and modern JavaScript (ES6+).
  • Solid knowledge of SQL Server, T-SQL, stored procedures, and query optimization.
  • Experience building REST APIs and microservices.
  • Understanding of authentication and authorization mechanisms (JWT/OAuth2).
  • Familiarity with Git, CI/CD pipelines, and Agile development practices.


⭐ Preferred Skills

  • Azure DevOps or GitHub Actions
  • Docker & Kubernetes
  • Experience working with cloud-based applications is a plus.

🎯 Mandatory Skills

  • .NET Core (C#)
  • React.js
  • SQL Server


Why Join Us?

  • Work on modern technologies and enterprise-scale applications.
  • Collaborative and innovation-driven engineering culture.
  • Opportunities to learn, grow, and make an impact.
  • Exposure to cloud, DevOps, and microservices architecture.


Read more
Talent Pro
Mayank choudhary
Posted by Mayank choudhary
Bengaluru (Bangalore)
1 - 3 yrs
₹5L - ₹7L / yr
Sales
Edtech sales

Business Development Associate – EdTech Sales

Location: Bangalore


We are seeking a proactive Business Development Associate to drive sales of our EdTech products. The role involves identifying and generating leads, reaching out to schools, colleges, coaching centers, and educators, and converting opportunities into revenue. You will be responsible for product presentations, building strong client relationships, and achieving sales targets. The ideal candidate has excellent communication and negotiation skills, a passion for education technology, and the ability to work independently and collaboratively. We offer performance-based incentives, career growth opportunities, and continuous training to enhance your skills in the EdTech sales domain.

Read more
flywings enterprises
Rekha Gorle
Posted by Rekha Gorle
Pune
4 - 4 yrs
₹4L - ₹7L / yr
Manual testing
Software Testing (QA)

Understand product requirements and translate them into effective test cases.

Perform manual functional, regression, UI, and integration testing.

Conduct thorough API testing using tools like Postman or Swagger.

Perform database validation using SQL queries to verify data integrity.

Create, manage, and execute detailed test plans and test cases.

Log and track defects using tools like JIRA, Bugzilla, or Azure DevOps.

Participate in Agile ceremonies (daily standups, sprint planning, retrospectives).

Collaborate closely with the development and product teams to reproduce issues and validate fixes

Read more
Truein
at Truein
5 recruiters
Shivani Kawade
Posted by Shivani Kawade
Pune
4 - 8 yrs
₹10L - ₹16L / yr
Onboarding
Customer Success
Product demonstration
Voice of the customer
Upsell
+2 more

Job Title: Customer Success Manager

Location: Baner, Pune


About Us:

Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions

to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a

mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.


Our Culture:

At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.


Role Overview:

As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,

retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.


Responsibilities:

● Customer onboarding: help them set up product configuration and upload data

● Conduct product training for key stakeholders in the customer organization

● Drive adoption, improve customer satisfaction, and work with our customers to

generate new business (upsell and cross-sell)

● Minimize customer churn, maximize retention and create great customer experience

● Contact customers to explain new features and help them upgrade to new plans

● Collect customer references, testimonials and create case studies

● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features

● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes

● Help customers map Truein to their existing policies and processes


Requirements:

● 5+ years years of experience in SaaS or software product company in acustomer-facing roles

● Previous experience working with enterprise customers

● Process-oriented and analytical

● Excellent verbal and written communication skills

● Strong empathy for customers and passion for growth

● Passion for solving client challenges and commitment to client delight

● Result-oriented and has great attention to details

● Bachelor's degree or equivalent experience in Computer Science or related field


Good to have:

● Experience dealing with International customers

● Has worked with growth stage startup

● Education background of Technology + Management studies


You will get:

● Competitive compensation package and benefits

● Work closely with and be part of a truly amazing team

● Join a fast-growing company early, make a difference and enjoy the ride

● Challenge yourself and take your career to the next level


Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Read more
Digi Upaay Solutions Pvt Ltd
Sridhar Chakkravarthy
Posted by Sridhar Chakkravarthy
Bengaluru (Bangalore)
3 - 5 yrs
₹10L - ₹15L / yr
skill icon.NET
ASP.NET
skill iconC#

Detailed JD

Requirements and Skills

  • Actively participate in Agile ceremonies (Standups, Refinements, Retrospectives, Planning, and Requirement discussions)
  • Communicate effectively, clearly, and thoroughly with the Scrum Team and Stakeholders
  •  Provide innovative solutions to complex problems
  • Design, develop and modify software applications/systems according to specifications
  •  Develop technical documentation including services, object, and data model
  • Create high-quality code and perform code reviews
  •  Create unit and integration tests to ensure the code quality and functionality
  •  Proactively learn and share knowledge of technology and compare the advantages and disadvantages of alternative solutions/technologies
  • Help onboard new team members.

 

Read more
Digio
at Digio
2 recruiters
Kiranmai Badisetty
Posted by Kiranmai Badisetty
Bengaluru (Bangalore)
3 - 5 yrs
₹15L - ₹23L / yr
skill iconJava
skill iconKotlin
skill iconAndroid Development
Model-View-View-Model (MVVM)
RxJava
+1 more

Role: Senior Android Engineer

Work Location: Bangalore-Full time (Work from Office)

Who are we and what do we do?

 

Digio is a fast growing,profitable product startup founded in 2016 by ex-Flipkart, Twitter folks, playing a key role in India’s Digital story.

The company is building software platforms and products to power business processes, to go paperless and digital in order to bring down cost overheads, time involved in erstwhile offline business processes, thereby being instrumental in increasing operational efficacy and human productivity along with enabling presence-less digital reach and super rich end user experience.

 

Digio is the market leader in India for Digital onboarding and has played a key role so far in enabling Digital Transformation in India by empowering a large part of the Indian eco-system specifically Fintech sector of India. Digio has been honored as the world's 100 most innovative Regtech companies by the World Fintech Forum.


You can view their website at http://www.digio.in/">https://www.digio.in or find them on Twitter, Facebook, and LinkedIn.

 

Roles & Responsibilities:

As a Senior Android Engineer at Digio your responsibilities will be:


  • Drive Digio SDKs, Libraries, App development in Java, Kotlin and Flutter.
  • Take care of performance and security Android level.
  • Keep it crash free, modular, perfectly memory managed for mass level usage.
  • Usage of Java based REST APIs and backend level developments.
  • Drive Android level development as well around available AI, ML and Vision Android libraries.

Requirements:


  • Education: B.Tech. (CS/IT) / B.Sc. (CS) / M.Tech. / MCA.
  • Experience suitable to above mentioned requirements around Android. IOS experience is plus.
  • Experience in creating Android Apps from scratch.
  • Experience with Kotlin, Flutter. Experience with Dagger. 
  • Experience in dealing with WebViews - Javascript and Native android communications.
  • Good low level and High level software design and architecture skills, experience of working with distributed environments.
  • Have good understanding on Android and IOS internals and memory management.
  • Fast learning abilities.
  • 3-5 years of experience and at least 2 years working with product company.
Read more
Bharat sevak Samaj
at Bharat sevak Samaj
1 recruiter
Rahul H
Posted by Rahul H
Bengaluru (Bangalore)
3 - 5 yrs
₹3L - ₹4L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+5 more

Roles and Responsibilities

Excellent team player, ability to work in a global team and follow through on deadlines and Built MVC based Web Application Using JSP/Spring framework and Good knowledge of Application Servers like Tomcat and Web logic.

Good knowledge of database software like MySQL and solid understanding of DB conceptsWeb application development (including GUI design)Knowledge of web server software like - Apache Working knowledge of build and source code control tools like GitExperience with system integration testing and unit testingExcellent time management and multitasking skills Develop and implement new software programs

Read more
The Next Generation Technology Consulting & Services
The Next Generation Technology Consulting & Services
Agency job
via Jobdost by Riya Roy
Rajkot, Ahmedabad
2 - 7 yrs
₹6L - ₹18L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
ReactJS Developer  - 5 Openings
● Experience Level: Min 2+ years
● JavaScript and react.
● RESTful API’s, basic HTTP knowledge, GET/POST.
● Experience using technologies like React, Redux, TypeScript, modern CSS frameworks and
web pack.
● Good Communication Skills
Read more
Zydelo
at Zydelo
1 recruiter
Aastha Sharma
Posted by Aastha Sharma
Remote only
4 - 6 yrs
₹5L - ₹10L / yr
skill iconPython
skill iconDjango
skill iconAmazon Web Services (AWS)
SQL
NOSQL Databases

We are looking for a Backend Developer who has 4-6 years of experience in designing, developing, and implementing backend services using Python and Django.

- Responsibilities-

- Design highly scalable, testable code and follow Test Driven Development methodology 

 

- Able to write well-organized, modularised code with test cases.

- Contribute to the design and architecture of our backend APIs and deployment of microservices

- Ensure adherence to engineering best practices and maintain the overall quality of our codebase.

- Work with the product team to translate powerful ideas into everyday business value.

- Skills-

- Back-end programming language: Python

- Familiarity with Django or Flask framework

- Familiarity with AWS and Elastic Search

- Experience in SQL and NoSQL databases with an insight into various data modeling use cases

- Experience with system & unit testing

- Familiarity with containerized deployment

- Proficiency with Git

- Sound with data structures and algorithms and have a good understanding of design patterns, software architectures

Read more
Harsh AB Testing Company
at Harsh AB Testing Company
4 recruiters
Mujeeb Gul
Posted by Mujeeb Gul
Noida, NCR (Delhi | Gurgaon | Noida)
0 - 7 yrs
₹5L - ₹8L / yr
Content Writing
Blogging
Creative Writing
Key Responsibilities:
1. Write, maintain, update content for the official blog of Naukri
2. Proofread content written by other content writers.
3. Hire freelance content writers
4. Build creative and professional content for emailers, taglines, marketing, etc.
5. Have basic understanding of SEO

Skill(s) required: Blogging, Creative Writing, English Proficiency (Spoken) and English Proficiency (Written), SEO
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos