Customer Support executive

• Knowledge on CAMPUS LAN Architecture and implementation

• Having exposure to Cisco’s latest technologies like SDA, DNAC

• Hand-on experience on designing and implementing Cisco SDA

• Strong Routing & Switching, Cisco SDA, DNAC, Cisco ISE skillset is a must.

• Hands On expertise on Cisco Prime, ISE, Cisco Meraki

• Hands on and troubleshooting SDA

• Experience on L 3

Below is the need for SFCC folks for Salesforce account. We require technically very strong resources. The rounds of interview will be L1 + client interview –

• The candidate should be very strong in B2B.
• The candidate should be having sound end to end project experience and should be able to independently handle customer scenarios . 
• The candidate is expected to have understanding and working knowledge of latest SFCC features.
• The candidate should have a sound customer facing experience.
• The candidate should have good written and verbal communication.

Roles and Responsibilities

• Software Development Lifecycle: Work on the full software development lifecycle of systems.
• Technical Expertise: Solid technical background with an understanding and/or hands-on experience in software development and web technologies.
• Product Lifecycle Management: Experience in going through a full product lifecycle, integrating internal and external customer feedback into product requirements, managing change requests, driving prioritization, and pre-/post-launch execution.
• System Analysis: Analyze systems, considering reliability, systems risks, and code.
• Project Management: Manage project conflicts, challenges, and dynamic business requirements to meet expected deliverables.
• Process Management: Excellent understanding of process management, improvement practices, and operation services.
• Communication: Strong written and verbal communication skills.

Desired Candidate Profile

• Experience: 2+ years of experience in end-to-end implementation and deployment within cloud systems.
• Technical Skills:
• Knowledge of Angular 8+, Azure, HTML, CSS, jQuery, JavaScript, ASP.Net, C#, SQL Server 2012/2014+, etc.
• Sound knowledge of Object-Oriented (OOPS) concepts.
• Good experience in Relational Database Management Systems, Database design, and Normalization.
• Hands-on experience in the design, development, and debugging of systems.
• Proficiency in Object-Oriented Design (OOD) to ensure scalability and maintainability.

We are looking for candidates who are from Indiamart, Alibaba, and Tradeindia or have experience in digital (website) sales.

Responsibilities

• Managing the sales process to close new business opportunities
• New business generation by meeting potential clients to understand their needs and providing relevant solutions
• Meeting clients and giving presentations

• Improve marketability and profitability by researching, identifying & capitalization on market opportunities

• Identifying opportunities for new business development through following up on leads and conducting research on target clients
• Meeting and exceeding weekly and monthly revenue targets

• Build and maintain client relations
• Work with internal departments such as the production team to engage clients more deeply
• Solve problems for clients and customers by developing innovative and tailored sales solutions
• Map potential customers and generate leads for the organization and look for new opportunities
• Be a brand ambassador and reflect company value at all times

Skills

• Bachelor/Masters degree in Sales/ Marketing or a related subject

• Proven experience in sales/marketing profile, ideally in the IT service industry

• Should have a strong understanding of online advertising process and technology Fundamentals

• Good business sense

• Deep understanding of sales & marketing principles

• Excellent written and verbal communication skills

• Positive attitude and negotiation skills

• Good presentation skills

 Salary: Salary commensurate with Skill & Experience

What is Censius?

Censius is an AI Observability Platform that enables enterprises of all sizes to confidently deploy their machine learning models into production. The company's flagship AI observability platform helps data science initiatives become more accountable and explainable. This all-in-one ML monitoring system allows you to proactively monitor end-to-end ML pipelines for drift, skew, data integrity, and data quality concerns.

Responsibilities

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Setting goals for the development team and business growth and meeting them.

Qualifications

• Must have 2+ years of experience in any capacity working in Data/AI/ML companies
• 1+ years experience in enterprise software sales, marketing, or related field.
• Strong communication skills and tech fluency.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Understands technology and has a fascination for AI/ML product/services

Benefits

• Competitive Salary 💸
• Work Remotely 🌎
• Health insurance 🏥
• Unlimited Time Off ⏰
• Support for continual learning (free books and online courses) 📚
• Reimbursement for streaming services (think Netflix) 🎥
• Reimbursement for the gym or physical activity of your choice 🏋🏽‍♀️
• Flex hours 💪
• Leveling Up Opportunities 🌱

In today’s highly competitive education industry, our client is an Edtech platform which focuses on connecting students to colleges and universities from across geographies by providing various education-based products and services which include B2C offerings such as exploring colleges, exams etc., free counselling by experts, education loan, online coaching classes etc. and B2B offerings include admission/activity tracker, marketing services for higher education institutions, content management system etc.

Founded in 2015, our client is headquartered in Gurugram and has raised a total of $40 Mn in funding over 5 rounds.

As a Academic Counselor, you will be responsible for providing counselling to all our customers.

What you will do:

• Resume building and Profile enhancement
• Goal setting
• Selecting schools – Tentative and Final Shortlists
• Networking
• Essays structure and writing – Editing Services
• Recommendation advice – Admit Decisions and School Selection
• Preparing for interviews and mock
• Waitlist advice
• Visa Preparation and document checklist review

Desired Candidate Profile

• Proven track record of admits to universities in USA, UK, Australia, Ireland (Any one destination)
• Ability to manage over 250 students in a calendar year
• Ability to convert enrolled students for Visas to partner institutions