Outbound calling - Junior process associate / Process associate

Outbound calling - Junior process associate / Process associate at Semperfi Solution · Bengaluru (Bangalore) · 0 - 2 years · ₹4L - ₹8L / yr · Posted 2 Jul 2022

Outbound calling - Junior process associate / Process associate

at Semperfi Solution

Posted by Ambika Jituri

0 - 2 yrs

₹4L - ₹8L / yr

Bengaluru (Bangalore)

Skills

Accounts payable

Accounting

Financial accounting

Voice processing

Outbound marketing

Voice of the customer

Sales

Field Sales

Job Description

JD:

Position: Junior process associate – Outbound calling.

Experience: fresher with any qualification or 1 to 2 years of experience in the Voice process is also preferred.

Key Responsibilities:

Will be primarily making Outbound calls or taking calls to process the invoice related to vendor payments, Vouchering, invoicing, billing escalations.
Will have to make or take a minimum of 60 calls per day.
Will be accountable for working through the task assigned on a weekly basis.
Establish and maintain effective and cooperative working relationships with the Onshore team.
To provide daily status to the team lead on the completion of work.
Prepared to take up additional responsibilities assigned other than the usual task
Highly motivated with a desire to learn
• Ability to work efficiently without compromising on Quality and Productivity.

Please note the below mandatory points:

Candidates will be working in the US shift permanently.
Excellent communication skills are mandatory.
Only one side cab drop is provided for post 10:00 pm logouts only.
Only Male candidates can apply as it is the core night shift.
Candidates should be willing to join immediately or max 15 days.
Candidates should be available for weekend support ( roster method) 5 days working.
Candidates should be well reversed with basic concepts of Accounting.
Candidates are eligible for weekend allowances and nightshift allowances ( if under shifts)

Skills

outbound calling, voice process

Job Description

JD:

Position: Junior process associate – Outbound calling.

Experience: fresher with any qualification or 1 to 2 years of experience in the Voice process is also preferred.

Key Responsibilities:

Will be primarily making Outbound calls or taking calls to process the invoice related to vendor payments, Vouchering, invoicing, billing escalations.
Will have to make or take a minimum of 60 calls per day.
Will be accountable for working through the task assigned on a weekly basis.
Establish and maintain effective and cooperative working relationships with the Onshore team.
To provide daily status to the team lead on the completion of work.
Prepared to take up additional responsibilities assigned other than the usual task
Highly motivated with a desire to learn
• Ability to work efficiently without compromising on Quality and Productivity.

Please note the below mandatory points:

Candidates will be working in the US shift permanently.
Excellent communication skills are mandatory.
Only one side cab drop is provided for post 10:00 pm logouts only.
Only Male candidates can apply as it is the core night shift.
Candidates should be willing to join immediately or max 15 days.
Candidates should be available for weekend support ( roster method) 5 days working.
Candidates should be well reversed with basic concepts of Accounting.
Candidates are eligible for weekend allowances and nightshift allowances ( if under shifts)

Skills

outbound calling, voice process

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About Semperfi Solution

Founded

Type

Size

Stage

About

SemperFi takes immense pleasure in introducing a single-window avenue for your IT Solutions, Services and Recruitment. SemperFi emerged with idea of building low code & low cost products and services to Start-Up Companies. We are a experienced and dedicated team of professionals who are focused on providing the best solutions to the client's in areas of Manpower, Development, Testing, Security, Deployment, Infrastructure, Implementation and Maintenance as IT services. Looking at the current scenario across the world owing to the pandemic, our team is working from home and providing the best solutions to our client needs. We work hand in hand with our clients to fulfil their demands for high standard without compromising on our quality, thus working ethically and honestly at all times. SemperFi takes immense pleasure in introducing a single-window avenue for your IT Solutions, Services and Recruitment. Services offered from SemperFi in Recruitment : • RPO for Startups • Permanent hiring • Staff Augmentation • Executive hiring • Campus hiring • BGV We provide a comprehensive recruitment plan wherein: · RPO - We assign you an Talent Acquisition who acts as HR Recruiter for the organization and executes End to end recruitment. · Permanent Hiring - We carry out sourcing, screening, coordinating lineups and Selection to joining. The activities will happen 2X faster with simplified process. · Staff Augmentation - Our staff augmentation model boasts a high "quality" value-based proposition consisting of Contract hiring & Contract-To-Hire resources. Pre screening to onboarding and Payroll to retention, we ensure simplified and faster process. · Executive Hiring - High valued Talents in the senior level, leadership hiring & Managerial position with specialized recruitment team. · Campus Hiring - We offer PAN India campus hiring services specialized in FinTech, EduTech, SportsTech, Pharmacy, Manufacture and industries.