6+ Voice processing Jobs in Hyderabad | Voice processing Job openings in Hyderabad

We are seeking an experienced AI Architect to design, build, and scale production-ready AI voice conversation agents deployed locally (on-prem / edge / private cloud) and optimized for GPU-accelerated, high-throughput environments.

You will own the end-to-end architecture of real-time voice systems, including speech recognition, LLM orchestration, dialog management, speech synthesis, and low-latency streaming pipelines—designed for reliability, scalability, and cost efficiency.

This role is highly hands-on and strategic, bridging research, engineering, and production infrastructure.

Key Responsibilities

Architecture & System Design

• Design low-latency, real-time voice agent architectures for local/on-prem deployment
• Define scalable architectures for ASR → LLM → TTS pipelines
• Optimize systems for GPU utilization, concurrency, and throughput
• Architect fault-tolerant, production-grade voice systems (HA, monitoring, recovery)

Voice & Conversational AI

• Design and integrate:
• Automatic Speech Recognition (ASR)
• Natural Language Understanding / LLMs
• Dialogue management & conversation state
• Text-to-Speech (TTS)
• Build streaming voice pipelines with sub-second response times
• Enable multi-turn, interruptible, natural conversations

Model & Inference Engineering

• Deploy and optimize local LLMs and speech models (quantization, batching, caching)
• Select and fine-tune open-source models for voice use cases
• Implement efficient inference using TensorRT, ONNX, CUDA, vLLM, Triton, or similar

Infrastructure & Production

• Design GPU-based inference clusters (bare metal or Kubernetes)
• Implement autoscaling, load balancing, and GPU scheduling
• Establish monitoring, logging, and performance metrics for voice agents
• Ensure security, privacy, and data isolation for local deployments

Leadership & Collaboration

• Set architectural standards and best practices
• Mentor ML and platform engineers
• Collaborate with product, infra, and applied research teams
• Drive decisions from prototype → production → scale

Required Qualifications

Technical Skills

• 7+ years in software / ML systems engineering
• 3+ years designing production AI systems
• Strong experience with real-time voice or conversational AI systems
• Deep understanding of LLMs, ASR, and TTS pipelines
• Hands-on experience with GPU inference optimization
• Strong Python and/or C++ background
• Experience with Linux, Docker, Kubernetes

AI & ML Expertise

• Experience deploying open-source LLMs locally
• Knowledge of model optimization:
• Quantization
• Batching
• Streaming inference
• Familiarity with voice models (e.g., Whisper-like ASR, neural TTS)

Systems & Scaling

• Experience with high-QPS, low-latency systems
• Knowledge of distributed systems and microservices
• Understanding of edge or on-prem AI deployments

Preferred Qualifications

• Experience building AI voice agents or call automation systems
• Background in speech processing or audio ML
• Experience with telephony, WebRTC, SIP, or streaming audio
• Familiarity with Triton Inference Server / vLLM
• Prior experience as Tech Lead or Principal Engineer

What We Offer

• Opportunity to architect state-of-the-art AI voice systems
• Work on real-world, high-scale production deployments
• Competitive compensation and equity (if applicable)
• High ownership and technical influence
• Collaboration with top-tier AI and infrastructure talent

Job Summary:

We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.

Key Responsibilities:

• Provide technical voice support to B2B (enterprise) customers.
• Troubleshoot and resolve issues related to:
• SQL, DNS, VPN, Server Support (Windows/Linux)
• Networking (TCP/IP, routing, firewalls)
• Cloud Services – especially Microsoft Azure
• Application and system-level issues
• Assist with technical configurations and product usage.
• Accurately document cases and escalate unresolved issues.
• Ensure timely resolution while meeting SLAs and quality standards.

Required Skills & Qualifications:

• 2.5 to 5 years in technical support (voice-based, B2B preferred)

 Proficiency in:

• SQL, DNS, VPN, Server Support
• Networking, Microsoft Azure
• Basic understanding of coding/scripting
• Strong troubleshooting and communication skills
• Ability to work in a 24x7 rotational shift environment

Job Summary:

Technical Support Associates

We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.

Key Responsibilities:

- Provide technical voice support to B2B (enterprise) customers.

- Troubleshoot and resolve issues related to:

- SQL, DNS, VPN, Server Support (Windows/Linux)

- Networking (TCP/IP, routing, firewalls)

- Cloud Services – especially Microsoft Azure

- Application and system-level issues

- Assist with technical configurations and product usage.

- Accurately document cases and escalate unresolved issues.

- Ensure timely resolution while meeting SLAs and quality standards.

Required Skills & Qualifications:

- 2.5 to 5 years in technical support (voice-based, B2B preferred)

 Proficiency in:

- SQL, DNS, VPN, Server Support

- Networking, Microsoft Azure

- Basic understanding of coding/scripting

- Strong troubleshooting and communication skills

- Ability to work in a 24x7 rotational shift environment

Job Description:-

Process Executive:

Domain: ITES/BPO, KPO

Designation: Process Executive - Voice

Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)

PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good

communication skills

Process Executive:

Domain: ITES/BPO, KPO

Designation: Process Executive - Voice

Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)

PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good

communication skills

Shifts: Rotational/ Flexibility to work in night shift

Work location: Gurgaon - permanent work from office

Shift: 24*7

Travel: Not required

Certification: Required if Fresher

• Excellent communication skills (written and verbal)

• Ability to communicate correctly and clearly with all customers

• Excellent documentation skills

• Good comprehension skills ability to clearly understand and state the issues customers present

• Ability to concentrate follow customers issues without distraction to resolution

• Good composition skills ability to compose a grammatically correct, concise, and accurate written

response

• Work successfully in a team environment as well as independently

• Ability to use a desktop computer system

• Familiarity with Windows, Microsoft Office & Browsing Internet resources

• Excellent typing skills

• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced

environment

• Demonstrates ownership to resolve challenging customer issues, escalating when necessary

• Flexible with the working schedule; may be expected to work weekends, holidays and events

• Ability to work overtime as required by business

• Ability to approach problems logically and rationally

• Action oriented and self-disciplined

• Organized and detail-oriented

• Resolving Technical complex queries,

• escalation channel to drive solution of B2B queries,

• detect and track App defects and inconsistencies,

• drive continuous improvement through root cause identification and defect elimination

Responsibilities -

• Working closely with the manager or assigned inside-sales rep, and completing all allocated tasks.
• Conducting desktop research, gathering prospect information through LinkedIn or using tools on the Web.
• Observing and carrying out inside sales processes.
• Joining sales calls and helping them in recording main points.
• Research and generate lists of potential customers or companies.
• Provide input on customer briefs and help sales rep with presentations.

Requirements -

• Good Communication skills both written and verbal and the ability to build genuine rapport
• Fluency in English with strong verbal and written communication
• Passionate about sales and willing to learn new things.
• Ability to work in a fast-paced team environment
• Experience with PowerPoint, Word, and Excel preferred.
• A Master's Degree is preferable.
• Superb interpersonal skills.
• A professional appearance.

Benefits -

• Work on increasingly challenging and engaging real-world projects
• Gain hands-on experience in each stage of the sales funnel
• Collaborate with experienced sales professionals.