7+ Voice processing Jobs in Hyderabad | Voice processing Job openings in Hyderabad

We are seeking an experienced AI Architect to design, build, and scale production-ready AI voice conversation agents deployed locally (on-prem / edge / private cloud) and optimized for GPU-accelerated, high-throughput environments.

You will own the end-to-end architecture of real-time voice systems, including speech recognition, LLM orchestration, dialog management, speech synthesis, and low-latency streaming pipelines—designed for reliability, scalability, and cost efficiency.

This role is highly hands-on and strategic, bridging research, engineering, and production infrastructure.

Key Responsibilities

Architecture & System Design

• Design low-latency, real-time voice agent architectures for local/on-prem deployment
• Define scalable architectures for ASR → LLM → TTS pipelines
• Optimize systems for GPU utilization, concurrency, and throughput
• Architect fault-tolerant, production-grade voice systems (HA, monitoring, recovery)

Voice & Conversational AI

• Design and integrate:
• Automatic Speech Recognition (ASR)
• Natural Language Understanding / LLMs
• Dialogue management & conversation state
• Text-to-Speech (TTS)
• Build streaming voice pipelines with sub-second response times
• Enable multi-turn, interruptible, natural conversations

Model & Inference Engineering

• Deploy and optimize local LLMs and speech models (quantization, batching, caching)
• Select and fine-tune open-source models for voice use cases
• Implement efficient inference using TensorRT, ONNX, CUDA, vLLM, Triton, or similar

Infrastructure & Production

• Design GPU-based inference clusters (bare metal or Kubernetes)
• Implement autoscaling, load balancing, and GPU scheduling
• Establish monitoring, logging, and performance metrics for voice agents
• Ensure security, privacy, and data isolation for local deployments

Leadership & Collaboration

• Set architectural standards and best practices
• Mentor ML and platform engineers
• Collaborate with product, infra, and applied research teams
• Drive decisions from prototype → production → scale

Required Qualifications

Technical Skills

• 7+ years in software / ML systems engineering
• 3+ years designing production AI systems
• Strong experience with real-time voice or conversational AI systems
• Deep understanding of LLMs, ASR, and TTS pipelines
• Hands-on experience with GPU inference optimization
• Strong Python and/or C++ background
• Experience with Linux, Docker, Kubernetes

AI & ML Expertise

• Experience deploying open-source LLMs locally
• Knowledge of model optimization:
• Quantization
• Batching
• Streaming inference
• Familiarity with voice models (e.g., Whisper-like ASR, neural TTS)

Systems & Scaling

• Experience with high-QPS, low-latency systems
• Knowledge of distributed systems and microservices
• Understanding of edge or on-prem AI deployments

Preferred Qualifications

• Experience building AI voice agents or call automation systems
• Background in speech processing or audio ML
• Experience with telephony, WebRTC, SIP, or streaming audio
• Familiarity with Triton Inference Server / vLLM
• Prior experience as Tech Lead or Principal Engineer

What We Offer

• Opportunity to architect state-of-the-art AI voice systems
• Work on real-world, high-scale production deployments
• Competitive compensation and equity (if applicable)
• High ownership and technical influence
• Collaboration with top-tier AI and infrastructure talent

Job Summary:

We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.

Key Responsibilities:

• Provide technical voice support to B2B (enterprise) customers.
• Troubleshoot and resolve issues related to:
• SQL, DNS, VPN, Server Support (Windows/Linux)
• Networking (TCP/IP, routing, firewalls)
• Cloud Services – especially Microsoft Azure
• Application and system-level issues
• Assist with technical configurations and product usage.
• Accurately document cases and escalate unresolved issues.
• Ensure timely resolution while meeting SLAs and quality standards.

Required Skills & Qualifications:

• 2.5 to 5 years in technical support (voice-based, B2B preferred)

 Proficiency in:

• SQL, DNS, VPN, Server Support
• Networking, Microsoft Azure
• Basic understanding of coding/scripting
• Strong troubleshooting and communication skills
• Ability to work in a 24x7 rotational shift environment

Job Summary:

Technical Support Associates

We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.

Key Responsibilities:

- Provide technical voice support to B2B (enterprise) customers.

- Troubleshoot and resolve issues related to:

- SQL, DNS, VPN, Server Support (Windows/Linux)

- Networking (TCP/IP, routing, firewalls)

- Cloud Services – especially Microsoft Azure

- Application and system-level issues

- Assist with technical configurations and product usage.

- Accurately document cases and escalate unresolved issues.

- Ensure timely resolution while meeting SLAs and quality standards.

Required Skills & Qualifications:

- 2.5 to 5 years in technical support (voice-based, B2B preferred)

 Proficiency in:

- SQL, DNS, VPN, Server Support

- Networking, Microsoft Azure

- Basic understanding of coding/scripting

- Strong troubleshooting and communication skills

- Ability to work in a 24x7 rotational shift environment

Job Title: Technical Support Specialist

Location: hyderabad ,coimbatore

Department: IT/Customer Support

Reports to: Technical Support Manager / IT Support Lead

Employment Type: Full-Time

Job Summary

We are looking for a highly motivated and skilled Technical Support Specialist to join our team. In this role, you will be the first point of contact for our customers and internal staff, providing assistance with software, hardware, and network-related issues. You will diagnose technical problems, offer solutions, and ensure seamless functioning of the company's systems.

Key Responsibilities

• Provide first-line support to customers via phone, email, or chat for technical issues related to hardware, software, and network.
• Troubleshoot and resolve technical problems related to both desktop and mobile devices.
• Assist with software installation, setup, configuration, and updates.
• Maintain documentation of common technical issues and solutions for future reference.
• Escalate unresolved issues to the appropriate team or department.
• Provide remote troubleshooting support for technical problems, including connectivity issues and system errors.
• Collaborate with internal teams (engineering, product, etc.) to resolve complex technical issues.
• Guide customers through step-by-step solutions and preventive measures to avoid future issues.
• Ensure customer satisfaction by following up on issues until resolution.
• Conduct regular testing, diagnostics, and maintenance to ensure smooth operations.
• Participate in training sessions to stay current with industry t

Job Description:-

Process Executive:

Domain: ITES/BPO, KPO

Designation: Process Executive - Voice

Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)

PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good

communication skills

Process Executive:

Domain: ITES/BPO, KPO

Designation: Process Executive - Voice

Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)

PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good

communication skills

Shifts: Rotational/ Flexibility to work in night shift

Work location: Gurgaon - permanent work from office

Shift: 24*7

Travel: Not required

Certification: Required if Fresher

• Excellent communication skills (written and verbal)

• Ability to communicate correctly and clearly with all customers

• Excellent documentation skills

• Good comprehension skills ability to clearly understand and state the issues customers present

• Ability to concentrate follow customers issues without distraction to resolution

• Good composition skills ability to compose a grammatically correct, concise, and accurate written

response

• Work successfully in a team environment as well as independently

• Ability to use a desktop computer system

• Familiarity with Windows, Microsoft Office & Browsing Internet resources

• Excellent typing skills

• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced

environment

• Demonstrates ownership to resolve challenging customer issues, escalating when necessary

• Flexible with the working schedule; may be expected to work weekends, holidays and events

• Ability to work overtime as required by business

• Ability to approach problems logically and rationally

• Action oriented and self-disciplined

• Organized and detail-oriented

• Resolving Technical complex queries,

• escalation channel to drive solution of B2B queries,

• detect and track App defects and inconsistencies,

• drive continuous improvement through root cause identification and defect elimination

Responsibilities -

• Working closely with the manager or assigned inside-sales rep, and completing all allocated tasks.
• Conducting desktop research, gathering prospect information through LinkedIn or using tools on the Web.
• Observing and carrying out inside sales processes.
• Joining sales calls and helping them in recording main points.
• Research and generate lists of potential customers or companies.
• Provide input on customer briefs and help sales rep with presentations.

Requirements -

• Good Communication skills both written and verbal and the ability to build genuine rapport
• Fluency in English with strong verbal and written communication
• Passionate about sales and willing to learn new things.
• Ability to work in a fast-paced team environment
• Experience with PowerPoint, Word, and Excel preferred.
• A Master's Degree is preferable.
• Superb interpersonal skills.
• A professional appearance.

Benefits -

• Work on increasingly challenging and engaging real-world projects
• Gain hands-on experience in each stage of the sales funnel
• Collaborate with experienced sales professionals.