Patient Calling (Customer Support - Patient Calling (US Healthcare)

Location- Gurugram -Sector 32

Saturday Half Day/ Sunday Off

Key Responsibilities

·   Managing Existing Brand Relationships:

·      Manage and strengthen relationships with existing brand partners.

·      Lead internal mapping efforts to optimize relationship management.

·      Ensure seamless servicing of brand partnerships by collaborating with the dedicated team.

·      Work with the Finance team to oversee P&L management for each brand, ensuring commercial success.

·      Partner with the Legal team to finalize agreements and address legal considerations efficiently.

·      Coordinate with the IT team to manage technical integrations and operational requirements for partner brands.

·      Driving New Business Development & Servicing.

·      Spearhead the onboarding of new brand partnerships, ensuring alignment with EaseMyTrip’s strategic goals.

·      Identify potential brand partners, generate leads, and lead commercial discussions and negotiations.

·      Understand client requirements and facilitate smooth onboarding of new brands.

·      Reporting, Analysis, and Brand Reviews:

Prepare comprehensive reports and analyses for internal and external stakeholders to track performance and identify growth opportunities.

Market Understanding and Competitive Analysis:

§ Develop a deep understanding of EaseMyTrip business, market trends, and the competitive landscape to inform strategic decisions.

§ Technical Execution and Negotiations:

Coordinate with the technical team and partner brands to manage API integrations and other technical requirements.

Negotiate commercial terms with partner brands to ensure mutually beneficial outcomes.

Qualifications and Skills:

§ Proven experience in managing brand alliances and partnerships, preferably in fintech, retail, or e-commerce sectors.

§ Strong operational expertise in managing existing brand relationships and ensuring efficient service delivery.

§ Exceptional communication, negotiation, and relationship management skills.

§ Proficiency in handling P&L responsibilities and understanding legal and commercial aspects of partnerships.

§ Ability to navigate technical aspects, including API integrations, in collaboration with IT teams.

§ Analytical mindset with the ability to derive insights from data and market trends.

§ Experience managing partnerships with major brands in the retail and e-commerce ecosystem.

Hello

We have opening for Angular Developer.

Experience: 1 Year to 3 Years

Responsibilities/Skills:

• Minimum one year of experience as a Angular developer.
• Design and development of user interfaces using Angular best practices.
• Adapting interface for modern internet applications using the latest frontend technologies.
• Proficient in CSS, HTML, and writing cross-browser compatible code.
• Understanding of asynchronous request handling, partial page updates, etc...
• Good knowledge of Database such as PostgreSQL, MongoDB, etc...
• Must have Strong analytical and creative problem-solving skills
• Good knowledge in object-oriented design and design patterns
• Shall Work individually as well as with team.

Full stack software developer who enjoys solving complex problems

• Solid experience in.NET Core, SQL Server, and REACT (including REST)

• Experience in building cloud-native applications (Azure)

• Must be skilled at writing scalable, maintainable code

• Must have the ability to independently envision solutions and write clean code

• 5+ years of defining and implementing Application Architecture.

• Demonstrated experience with the .NET ecosystem (.NET Framework, ASP.NET, .NET Core)

• Demonstrated experience with front-end React, HTML and CSS Frameworks

• Experience building modern, scalable, reliable applications on the MS Azure cloud including services such as:

▪ App Services

▪ Azure Service Bus/ Event Hubs

▪ Azure API Management Service

▪ Azure Bot Service

▪ Azure Cognitive Services

▪ Function/Logic Apps

▪ Azure key vault & Azure Configuration Service

▪ CosmosDB

▪ Azure Search

▪ Azure Bot Framework

▪ Azure Cognitive Services

• Experience with highly available and large-scale cloud deployments.

• Extensive knowledge and experience with Enterprise Level architectural concepts and frameworks.

• Broad knowledge of Agile methodologies and best practices such as SCRUM, Kanban and Continuous Integration.

RESPONSIBILITY

·        Determine and define project scope and objectives

·        Predict resources needed to reach objectives and manage resources in an effective and efficient manner

·        Prepare budget based on scope of work and resource requirements

·        Track project costs in order to meet budget

·        Develop and manage a detailed project schedule and work plan

·        Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress

·        Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

·        Utilize industry best practices, techniques, and standards throughout entire project execution

·        Monitor progress and make adjustments as needed

·        Measure project performance to identify areas for improvement

Requirements

·        4 years of Project Management and related experience

·        Project Management Professional (PMP) certification preferred

·        Proven ability to solve problems creatively

·        Strong familiarity with project management software tools, methodologies, and best practices

·        Experience seeing projects through the full life cycle

·        Good analytical skills

·        Strong interpersonal skills and extremely resourceful

·        Proven ability to complete projects according to outlined scope, and timeline

Full Stack /Node. JS/ React.js Developer:

We are looking for  Developers responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements into the application. You will also be responsible for building rich UI components with React.

Skills: Node.js, React.js, MongoDB, Express JS, HTML, CSS.

Requirements:

• Should have experience on Node.js and frameworks available for it, such as Express or StrongLoop. Preferably Express.
• Should have experience in building Rich UI components with React.js.
•  Should have hands on experience on MongoDB.  
• Strong understanding of JavaScript, its quirks and workarounds.
• Knowledge of ES6, ES7 and Object-oriented and functional programming.
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Should have experience in working on Linux (Ubuntu) Environment and basic linux commands.
• Proficient understanding of code versioning tools, such as Git.
• Good to have knowledge on Redis DB.
• Good understanding of browser rendering behavior and performance.
• Good to have exposure working in an agile development environment.

• Solid background and proven experience in the tech stacks
• Strong proficiency in JavaScript
• Proficiency in HTML, CSS, JavaScript and jQuery
• Familiar with JavaScript frameworks such as jQuery, ReactJS
• Understanding and Work experience in ES6, Redux, Regex, MaterialUI and MUIdatatables is a plus
• Should be familiar with REST API’s
• Excellent communication and team handling skills
• Great attention to detail and problem-solving skills