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Patient Calling (Customer Support - Patient Calling (US Healthcare)
Patient Calling (Customer Support - Patient Calling (US Healthcare)
Starmark Software's logo

Patient Calling (Customer Support - Patient Calling (US Healthcare)

Ramya s's profile picture
Posted by Ramya s
2 - 3 yrs
₹4L - ₹7L / yr
Bengaluru (Bangalore)
Skills
Voice processing
Health insurance
Calling
Nightshift

Customer Support - Patient Calling (US Healthcare)


Responsibilities:

• Patient calling representatives address patients' concerns about their accounts

• Help with billing issues and negotiate to collect unpaid debt

• Their duties include creating payment plans and taking patients' payments

• When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment

• Good phone communication skills help working with patients and clearly explaining policies and details.


Desired Candidate Profile:

• Experience in AR calling is an added advantage

• Excellent verbal and written communication skills

• Good knowledge in MS Excel and word

• Flexible with Night shift timings

• Adaptability and willingness to go the extra mile when needed.

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Starmark Software

Founded :
2011
Type :
Product
Size :
1000-5000
Stage :
Profitable

About

Starmark Software Product Engineering Cloud Hosting Healthcare Knowledge Processing
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Ramya s

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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