Customer Support Executive

Job Description:

As a QA Associate at Binocs, you will play a pivotal role in ensuring the highest quality standards for our software products. With a direct reporting line to the QA Lead, you will be involved in designing, implementing, and executing test plans to identify software issues. This role is ideal for someone with a strong technical background in engineering, experience in fintech or finance software companies, and a passion for quality assurance and detail-oriented testing.

Key Responsibilities:

• Test Plan Development: Create comprehensive and well-structured test plans and test cases based on product specifications.
• Quality Assurance: Execute test cases (manual or automated) and analyze results to ensure software quality.
• Issue Documentation: Document and track bugs, as well as collaborate with the development team to ensure timely resolution.
• Process Improvement: Identify, recommend, and implement improvements in testing processes to enhance efficiency and quality.
• Software Validation: Validate that product features meet requirement specifications and are free of defects.
• Cross-functional Collaboration: Work closely with the product management and development teams to understand product vision and deliver software that aligns with customer and market needs.

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or related field.
• 2+ years of experience in quality assurance, preferably within fintech or finance software companies.
• Familiarity with software QA methodologies, tools, and processes.
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Hands-on experience with both white box and black box testing.
• Strong knowledge of software QA metrics, including bug tracking and reporting tools.
• Excellent analytical skills and attention to detail.
• Effective communication skills and the ability to work in a fast-paced environment.

Benefits:

Joining Binocs means being part of a passionate team dedicated to transforming the loan management landscape. We offer a dynamic, innovative environment where your work directly contributes to our vision of efficient, transparent, and data-driven loan management. Our competitive compensation package, including equity, reflects our commitment to attracting and retaining top talent.

About Us:

Binocs.co empowers institutional lenders with next-generation loan management software, streamlining the entire loan lifecycle and facilitating seamless interaction among stakeholders.

Team: Binocs.co is led by a passionate team with extensive experience in financial technology, lending, AI, and software development.

Investors: Our journey is backed by renowned investors who share our vision for transforming the loan management landscape: Beenext, Arkam Ventures, Accel, Saison Capital, Blume Ventures, Premji Invest, and Better Capital.

About Us:

TVL Media is a creative digital agency helping brands grow through design, technology, and marketing. We work with e-commerce and lifestyle businesses to build powerful digital experiences and scalable solutions.

Role Overview:

We’re looking for a passionate Full Stack Developer Intern (MERN) who’s eager to work on real-world web applications and internal tools. You’ll collaborate with our design and product teams to build, test, and deploy dynamic applications using the MERN stack.

Key Responsibilities:

• Develop and maintain front-end components using React.js.
• Build scalable back-end APIs using Node.js and Express.js.
• Manage and query databases with MongoDB.
• Collaborate with designers and developers to integrate UI/UX designs.
• Test, debug, and optimize applications for performance.
• Support deployment and version control using Git and GitHub.

Requirements:

• Basic understanding of MongoDB, Express.js, React.js, Node.js.
• Familiarity with RESTful APIs and JSON.
• Knowledge of HTML, CSS, and JavaScript fundamentals.
• Strong problem-solving and analytical skills.
• Pursuing or recently completed a degree in Computer Science, IT, or related field.
• Experience with Git and basic deployment tools is a plus.

Perks:

• Internship certificate & letter of recommendation (based on performance).
• Opportunity to convert to a full-time role.
• Work on live projects and build portfolio-worthy applications.
• Mentorship from experienced developers.

We are seeking a skilled and passionate Digital Marketing Trainer (Freelancer) with 2 to 5 years of hands-on experience in the digital marketing domain. The trainer will be responsible for delivering high-quality training sessions on various digital marketing topics including SEO, SEM, Google Ads, Social Media Marketing, Email Marketing and Content Marketing. The role involves designing course content, conducting live sessions, guiding learners through practical assignments and projects, and preparing them for industry-recognized certifications. The ideal candidate should possess strong communication skills, up-to-date knowledge of digital marketing tools and trends, and a genuine interest in mentoring and developing future digital marketing professionals.

Job Description:

The Purchase Manager will lead and oversee the procurement process for our real estate and construction projects. The ideal candidate should possess 8-15 years of procurement experience, with a strong focus on the construction and materials industry. We offer a competitive salary reflective of industry standards.

Responsibilities:

Procurement Planning:

·       Collaborate with project managers to comprehend procurement requirements.

·       Gain a thorough understanding of the requirements and technical requirements of the product or service.

·       Develop procurement plans for timely and cost-effective material, equipment, and service procurement.

·       Conduct market research to identify potential suppliers and maintain a robust supplier database.

Supplier Management:

·       Evaluate suppliers based on quality, reliability, and cost-effectiveness.

·       Negotiate and manage supplier contracts.

·       Monitor supplier performance, resolving any issues promptly.

·       Cultivate strong relationships with suppliers for material and service availability.

·       Updating of supplier database with the latest entrants and the evolving technologies relevant to the industry

Purchase Order Management:

·       Review and convert purchase requisitions into accurate and complete purchase orders.

·       Monitor and track purchase orders to ensure on-time delivery.

·       Coordinate with project teams and suppliers to resolve delivery or quality issues.

Cost Management:

·       Analyze market trends, prices, and supplier performance for cost-saving opportunities.

·       Implement cost control measures without compromising quality.

·       Conduct periodic audits for compliance with procurement policies.

·       Analyze every material or product to ensure the pricing is appropriate for the product procured.

Inventory Management:

·       Manage inventory levels for optimal stock availability.

·       Coordinate with warehouse and project teams to track and reconcile inventory.

·       Implement inventory control measures to minimize stock-outs and excess inventory.

Compliance and Documentation:

·       Ensure compliance with company policies, procurement regulations, and applicable laws.

·       Maintain accurate procurement records and documentation.

·       Prepare reports and provide updates on procurement activities to management.

Qualifications:

·       8 - 15 years of procurement experience in the real estate or construction industry.

·       Residential purchase experience is essential.

·       Strong Proficiency in MS Office (Excel, Word).

·       Experience in preparing MIS reports as per management requirements.

·       Strong knowledge of procurement processes, vendor management, and supply chain management.

·       Excellent negotiation and communication skills.

·       Proficient in procurement software (ERP) and other relevant tools.

·       BE, BTech or Master's degree in Business Administration, Supply Chain Management, or a related field (preferred).

·       Good Analytical skills to review the quotations and understand the intricacies.

·       Financial acumen to grasp the impact of procurement decisions on the overall budget.

·       Strategic thinking to develop and implement cost-effective procurement plans that align with the organization's goals.

·       Maintaining ethical standards in procurement practices ensures transparency, fairness, and integrity, which is crucial for long-term success and cost management.

·       Being adaptable to changes in the market, industry regulations, or organizational priorities allows for agility in adjusting procurement strategies for optimal cost management.

·       Good understanding on National Building Code (NBC) of construction

Greetings !

This is Nivetha Shankar from People First Consultants.

We have great pleasure in sending this email from People First Consultants, a firm that specializes in Top Management placements for the last 25+ years.

Based out of Chennai we handle PAN INDIA assignments for clients in KPO, ITES, Banking, Research, Telecom, Pharmaceutical and IT clients.

Please get to know about us by visiting www.peoplefirst.co.in

We have a job opportunity for the role of "Senior HCM Program Manager" in one of the leading global IT professional firms.

Job Location: Chennai / Bangalore

Please find the below job description for the same,

• Should have deep functional knowledge especially in HCM core modules having done 4-6 implementations across industries.
• Has to understand best practices and can lead solutioning,
• Has good understanding of the tech involved.
• Speaks the HR lingo and can build confidence and trust among HR managers/CHRO
• Excellent communicator and leader
• 12-15 years of relevant experience with at least 6 in HCM implementation. Domain experience in HR function can be an advantage if in multinational organizations in any industry, or in evolved IT services companies.

Introduction

http://www.synapsica.com/">Synapsica is a https://yourstory.com/2021/06/funding-alert-synapsica-healthcare-ivycap-ventures-endiya-partners/">series-A funded HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don't have to rely on cryptic 2 liners given to them as a diagnosis. 

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting.  We are backed by IvyCap, Endia Partners, YCombinator and other investors from India, US, and Japan. We are proud to have GE and The Spinal Kinetics as our partners. Here’s a small sample of what we’re building: https://www.youtube.com/watch?v=FR6a94Tqqls">https://www.youtube.com/watch?v=FR6a94Tqqls

Your Roles and Responsibilities

The Application Manager is responsible for building and growing the Synapsic's radiology AI platform - Radiolens. The Application Manager works with product managers and team to create designs for various components of the application, to meet the application’s goals of providing fast and seamless radiology reporting while maintaining scale and extensibility. The Application Manager works with a team of engineers to build these components and owns the end-to-end delivery. The role requires an understanding of various technology choices and a deep understanding of Javascript, React, Nodejs, Mongodb, Python technologies to make right tools and technology choices and then create modules and programs using those technologies.

This is a highly visible role working directly with founders and requires a mix of technical acumen and team leadership skills to drive the execution of the platform. This person must be creative, ask questions, and be comfortable challenging the status quo. The position is based in our Bangalore office.

Primary Responsibilities

• Own end-to-end application development 
• Work along with product managers and teams to ideate, execute and deliver end-to-end software solutions. 
• Design, build and develop full stack apps with microservices.
• Ensure analysis, efficiency, responsiveness, scalability and cross-platform compatibility of applications through captured  metrics, testing frameworks, and debugging methodologies.
• Collaborate with Artificial Intelligence, data and other teams to integrate other products with the application
• Technical documentation through all stages of development
• Create design, develop modules, and coordinate efforts with the development team, working on application architectural implementation
• Guide and manage development team on all deliverables, including technical design, logical and physical design of the solution, coding, testing, and debugging
• Collaborate with Product Analysts and Product Managers to estimate and plan work and provide status updates to stakeholders
• Create a close working relationship with business partners to identify the pain points and provide better experience to clients
• Establish strong relationships, and proactively communicate, with team members as well as individuals across the organisation

Requirements

• Degree in Computer Science or related discipline with 6-10 years of experience.
• Proficiency with server side languages such as Nodejs, Python, shell scripting
• Hands on with Reactjs or similar framework/library.
• Proficiency with at least one no-sql database such as MongoDB.
• Experience with platform components and REST APIs, to define platform interfaces and boundaries
• Experience creating a loosely coupled, services oriented design that can scale for large volumes of data
• Experience supporting extensibility, to plug new modules or services without requiring re-design
• Expertise in object oriented programming and applying OO principles patterns
• Good command over CI/CD processes.
• Excellent communication and collaboration skills with project members and stakeholders.
• Good problem solving skills.
• Detail-oriented, eager to learn, acquire new skills
• Very high sense of ownership.
• Deep interest and passion for technology
• Prior experience of leading software teams
• Ability to plan projects, execute them and meet the deadline

Job Description

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a responsible developer helping our clients, either developing new products or enhancing products. You should be able to contemplate and communicate as much as possible!

Responsibilities

• Writing clean, maintainable, desired quality, desired performing code.
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements
• Coordinate cross-functionally to ensure project meets business objectives and compliance standards
• Support test and deployment of new products and features
• Participate in feature brainstorm, code reviews
• Explore cutting edge technologies and taking up PoC line up.

Qualifications

• Team player
• Passion to solve problems
• Constant learner
• A degree in Computer Science (or related field)
• 4-7 years of relevant work experience
• Able to code in JAVA (with Spring framework)
• Ability to organize, and prioritize work
• Good at Object Oriented Design, Database Design(SQL/NoSQL), and Microservices
• Exposure to UI framework (React/Angular/Vue/Next)
• Exposure with Agile software development methodologies
• Exposure to any one public cloud (AWS/GCP/Azure)
• Exposure to cache, messaging systems, docker, API gateway

What we will not ask from you?

• Your current CTC, you'll be paid for what you deserve!
• If you had breaks in your career that's okay! We will not poke you on why you had your break blah blah...!
• Your notice period in current organization! If everything goes well, you let us know your joining date we will roll out the offer with joining the date as you say!

What's onboard for you as an employee?

• Empathy
• Generous package.
• Variable pay as low as possible (max 15% of your CTC)
• Medical Insurance (limited to spouse & kids) is not part of your CTC.
• Tax beneficial salary structure.
• Comprehensive leave policy
• Flexible Remote working
• Weekly Social Hour on working days
• Open-source Hour on working days
• Flat organization structure
• 15 days notice period (we wanted to keep it as same day exit! we would love to have you with us as long as possible.)

Next steps:

• Feel free to apply for this job if you like this JD.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.