Customer Support Executive

Job Summary:

We are looking for a dynamic and detail-oriented Procurement & Operations Executive to oversee vendor management, procurement, inventory control, event coordination, and school partnerships. The ideal candidate will have strong negotiation skills, event planning expertise, and experience handling tenders and logistics.

Key Responsibilities:

Procurement & Vendor Management:

• Source, negotiate, and manage vendors for book printing and other procurement needs.
• Ensure timely and quality delivery of printed materials and essential products.
• Build and maintain strong relationships with suppliers and service providers.

Event & Fair Management:

• Plan and execute participation in book fairs, exhibitions, and educational events.
• Manage stall setup, visitor engagement, and on-ground event operations.
• Oversee event logistics, inventory, and promotional materials.
• Prepare post-event reports and performance evaluations.

School & Field Visits:

• Visit schools to build partnerships and promote Bynaric Systems' offerings.
• Engage with educators and administrators to present products and services.
• Identify and secure new collaboration opportunities.

Tender Management & Documentation:

• Identify relevant tenders and manage end-to-end submission processes.
• Prepare accurate documentation and ensure compliance with tender requirements.
• Maintain a database of past submissions and results for future reference.

Inventory & Logistics Management:

• Maintain accurate records of inventory, including books and educational materials.
• Optimize storage solutions for efficiency and safety.
• Coordinate logistics for deliveries, pickups, and returns.
• Monitor and track shipments to ensure timely delivery.

Customer Engagement & Calls:

• Handle inbound and outbound customer calls related to orders and inquiries.
• Provide excellent customer service and resolve issues promptly.

General Operations & Field Work:

• Perform fieldwork related to operational or marketing activities.
• Ensure smooth execution of ad hoc tasks and projects assigned by management.

Key Performance Indicators (KPIs):

• Procurement Efficiency: Timely sourcing and quality delivery of materials.
• Event Success: Effective participation in book fairs, exhibitions, and school visits.
• School Partnerships: Growth in the number of active school collaborations.
• Tender Wins: Success rate in submitted tenders.
• Inventory Accuracy: Low error rate in inventory management and timely deliveries.
• Customer Satisfaction: Positive feedback and improved complaint resolution time.
• Operational Efficiency: Timely execution of fieldwork and assigned tasks.

Key Competencies Required:

• Strong negotiation and vendor management skills.
• Event planning and execution expertise.
• Excellent communication and interpersonal skills.
• Proficiency in inventory and logistics management tools.
• Understanding of tendering processes and documentation.
• Problem-solving abilities and adaptability for fieldwork.

How to Apply:

Interested candidates can apply by sending their updated resumes to hr@bynaric(dot)in Subject : Procurement & Operations Executive

Job responsibilities:

. As Area Sales Manager working under the FMCG segment, an ideal candidate must perform the following responsibilities:

. Approaching potential leads and close them within a stipulated time frame.

. Create exclusive distributors and business associates for the company towards business growth.

. Looking after the entire business growth of the exclusive distributor and business associates.

. Keep abreast with stock report, Inventory, Product order, Re-order etc.

. Perform other sales, marketing and promotion related activities as and when instructed by the company .

. Finding and developing new markets and company.

. Training personnel and helping team members in developing their skills.

Requirements:

.Bachelor’s degree in business, marketing or related field.

. 5-7 yrs of experience in sales, marketing or related field.

. Strong communication skills.

.Ability to manage complex projects and multi-tasks.

. Excellent organizational skills.

. Proficient in MS-Office and Outlook.

Decoding Youth Talent (DYT) Private Limited is a sports technology start-up which aims to enable coaches, clubs and academies scout, hire and develop youth talent through technology

Decoding Youth Talent is incubated and backed by one of the most prestigious MBA institutes in Asia, the Indian Institute of Management, Lucknow (IIM-L).

Are you a person who is extremely passionate about sports and looking to make a difference in the industry? If yes, there was not a better time than now! We are looking for a Full Mean Stack Developer with experience in building highly technical products that will help us bring change the way how sports stakeholders interact and communicate in India and across the globe. If you are passionate about the challenges of big scale, this is your chance to make history!

Responsibilities:

• As a full-stack MEAN developer (Angular), you will code back-end services in Java/Node JS and front-end in HTML, CSS3 and JavaScript.
• Strong system design skills backed with analytical and problem-solving ability with deep understanding of distributed systems and microservice architecture.
• Implementing algorithms and use of advanced data structures.
• Exposure to working in an agile development environment.
• Strong analytical and problem-solving skills - Knowledge of SVN/Git repository.
• Provide technical direction to the development teams including hands-on development of POCs where appropriate.
• Deploy realized solutions to appropriate environments using CI/CD process. Supports clients through testing Consumer Web Development Experience for High-Traffic, Public Facing web applications.
• Participate in agile software prototyping, development, maintenance, support, and code reviews of IoT Products.
• Implement modern and responsive UI for the web and a variety of devices.
• Unit, End-to-End, and performance testing software under load to ensure reliability and scalability.
• Ownership of Bug Fixes across environments for the assigned module/application.
• Collaborate on the design with internal & external project team members.
• Use JIRA effectively with daily updates to the work log and status of the issues.

Requirements:

• 5+ years or hands-on experience as a Full-stack Developer in web and Mobile application Product Engineering.
• Hands-on experience in creating Rest APIs using NodeJS. Perform 3rd party API integration with NodeJS.
• Hands on experience in HTML5 CSS3 JS libraries like Bootstrap, JQuery, and Angular Material.
• Experience in MongoDB and MySQL design, development, deployment, scaling and optimization.
• Experience working with the AWS stack (Lambda, S3 EC2 setup).
• Hands-on experience in writing queries and optimizing them for large data sets in MongoDB and MySQL.
• Good Communication and client-facing experience. Practice and enforce Agile and Scrum development methodologies.
• Hands-on experience working with Web frameworks, RESTful APIs and relational and/or NoSQL databases.
• Experience in implementing logging to identify performance issues and building monitoring and alerting on the API using Splunk/Grafana/Prometheus/New Relic.

Good to have

• Worked from scratch in the Tech Architect, frontend, coding, and tech product development with at least 6 -50 Mobile apps (multifunction app).
• Experienced in server-side languages such as Java and PHP.

• Develop and Integrate Django backend and API's with frontend framework.
• Develop Angular applications
• Working closely with UX and Front-end Developers
• Participating in architectural, design and product discussions
• Designing and creating RESTful APIs for internal and partner consumption
• Working in an agile environment with an excellent team of engineers

• Good experience developing Angular applications into production
• Good experience with the Django REST framework
• Strong understanding of the Angular framework as well as javascript, jQuery and HTML/CSS
• Good experience on designing and structuring of database most likely ORM (i.e MongoDB)
• Knowledge of how to build and use with RESTful APIs
• Good experience of Python coding skills
• Strong knowledge of version control (i.e. git, svn, etc.)
• Experience deploying Python applications into production

• Java
• Springboot
• REST API
• Microservices

At BigRadar we automated consumer interactions using Chatbots. You'll be working in the backend to create services to make it happens. Obviously, we're looking for self-driven individuals who're proud of their code and do care about no more spaces.

Requirements:

• At least 3 years experience.
• Writing HTML, CSS, and JavaScript.
• Expertise in front end framework like Angular (preferred) or React.
• Expertise in back-end programming language JavaScript, TypeScript, NodeJs.
• Working with RDBMS such as Postgres or MySQL.
• Experience implementing testing platforms and unit tests.
• Proficiency with Git.
• Appreciation for clean and well-documented code.
• Understanding of microservices and distributed systems.
• Experience working with AWS infrastructure.
• Docker or Kubernetes.
• Message queues such as Kafka.
• CI/ CD tools such as Jenkins.

BigRadar is an early-stage SaaS company which delivers great customer satisfaction. Our monthly Monthly revenue rate is increasing rapidly which create great career opportunities for people working with us.

Since, our primary customer base in London, UK. We will soon launch our office there!