Customer Support Executive

We are seeking a highly skilled Backend Developer to join our team and contribute to the development and improvement of both our customer-centric SaaS platform and internal systems.

As a Backend Developer, you will be responsible for designing, implementing, and maintaining the server-side logic of our application, ensuring high performance, scalability, and security.

Responsibilities:

• Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.

• Design and develop server-side logic, APIs, and database schema to support the functionality and performance requirements of our SaaS platform.

• Write clean, modular, and well-documented code using any relevant programming language preferably Java with SpringBoot.

• Optimize the backend systems for maximum speed and scalability, ensuring high performance and responsiveness of the application.

• Implement data storage solutions using PostgreSQL or other relational databases, ensuring data integrity and security.

• Conduct thorough testing and debugging to identify and resolve any issues or bugs in the backend code.

• Stay up-to-date with emerging technologies, industry trends, and best practices in backend development and contribute to the continuous improvement of our development processes.

Requirements:

• Proven work experience as a Backend Developer or similar role, with a focus on server-side development.

• Proficiency in working with relational databases, particularly PostgreSQL, and writing efficient SQL queries.

• Familiarity with SaaS concepts and architecture.

• Experience with API design and development, including RESTful APIs. • Solid understanding of software development principles, including object-oriented programming, design patterns, and data structures.

• Experience with version control systems, such as Git.

• Strong problem-solving and analytical skills, with keen attention to detail. • Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.

• Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory.

As a Backend Developer with expertise in Java, and PostgreSQL, you will play a critical role in developing and maintaining the backend infrastructure of our SaaS and internal platforms, ensuring its reliability, scalability, and performance. Join our team and be a part of building cutting-edge software solutions that empower our customers and drive business growth. 

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe, and Middle East.

Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers Intuitive is the fastest growing top-tier Cloud Solutions and Services company

JD:

Years of Database Technologies experience:

• 8+ Years supporting Core database technologies

Mandatory Skills:

• Experience in providing 24x7 support
• Highly organized and self-motivated, handling multiple projects and deadlines
• Experience in multiple core SQL database technologies like Oracle, SQL Server, MySQL, 
• Certification in some of the Cloud Database technologies like Oracle Cloud, AWS RDS, Aurora, Azure SQL Server, GCP Databases
• Experience in designing, building, and supporting highly available databases using Oracle RAC, MySQL master/slave configuration, MongoDB replica Sets, SQL Server Always On etc.
• Experience in migration and conversion of heterogeneous & homogeneous databases from on-prem to cloud platforms like AWS, GCP, Azure
• Cloud migrations skills from basic networking, storage, capacity planning, performance benchmarking
• Experience in Oracle Cross-Platform database migration and use of transportable tablespaces
• Experience in using native database backup and recovery technologies like Oracle RMAN and Cloud Platforms backups like AWS Snapshots, AWS S3
• Experience in Databases Performance Tuning, Capacity Planning and Benchmarking

Highly Desirable Skills:

• Experience in 2-3 Automation technologies like Ansible, Bash, Chef, Puppet, CloudFormation, Terraform etc.
• Experience in installing, configuring, and managing database monitoring technologies like Oracle OEM, Percona’s Monitoring Toolset (Promethius), HPOV, Newrelic
• Experience in supporting Big Data Technologies, Data Warehouse, Data Lake, Data Analytics and Machine Learning solutions

About the Company –

OTO is re-imagining how 20M two-wheelers are bought & financed every year in India. We aim to simplify

the complete experience of buying and owning a two-wheeler by building products that are customer-centric and scalable. We are backed by some of the best Fintech Experts and Institutional Funds in the

country

Designation - Assistant Manager - Sales Trainer

Skills and Qualifications

Bachelor’s Degree.

3 to 5 years of experience.

Experience developing training materials.

Attention to detail.

Excellent written and oral communication skills

Fluency in Hindi is a must.

Job Responsibilities and Duties:

Complete training for all new hires and continual training for the entire sales staff.

Discipline and provide coaching to salespeople as necessary.

Engage in one-on-one reviews with salespeople to maximize performance.

Strategize new training methods to be implemented.

Partner with sales and marketing departments to set and progress toward goals.

Collect and interpret data to determine the effectiveness of training techniques.

Write and publish training materials.

● Pan India internal recruitment.

● Responsible for all interview processes.

● Manage recruitment cycle.

● Conduct all interviews virtual/Face-to-face and coordinate with the sales & operations team.

● Source candidates using a variety of search methods to build a robust candidate pipeline

● Screen candidates by reviewing resumes and job applications, and performing phone screenings.

● Manage onboarding and new hire process.

● Stay abreast of recruiting trends and best practices.

● Manage the overall interview, selection, and closing process to ensure all screening, hiring, and selection are done according to employment laws and regulations

● Coordinating with the Hiring Manager. 

Digital and Technology Architecture

• Head the digital transformation and innovation projects from idea generation to new ventures in close collaboration with business stakeholders and external partners
• Present the vision & value of proposed architectures and solutions to a wide range of audiences in alignment with business priorities and objectives
• Plans tasks and estimates for the required research and volume of activities to complete work
• Own and assess non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models
• Provide strategic guidance to teams on managing third-party service providers in terms of service levels, costing, etc.
• Drive the team to ensure appropriate documentation is developed in support of value realization
• Lead the technical team and head collaboration between Business Users and software providers to build digital solutions

Enterprise Architecture

• Ownership of overall Enterprise Architecture including compliances and standards
• Head the overall Architecture blueprint and roadmap for  applications aligning with Enterprise Architecture
• Identify important potential technologies and approaches to address current and future Enterprise needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use

Data Architecture

• Ownership of overall Data Architecture including compliances and standards
• Head the overall Architecture blueprint and roadmap applications aligning with Data Architecture
• Identify important potential technologies and approaches to address current and future Data needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use

Responsibilities:

• Write well designed, testable, scalable and efficient code and oversee assigned programs (e.g. conduct code review) and provide guidance to team members
• Apply design principles to ensure code modularity and error handling at appropriate levels
• Communicate software requirements to development teams
• Evaluate and select appropriate software or hardware and suggest integration methods
• Address technical concerns, ideas and suggestions and provide technological solution to it
• Monitor systems to ensure they meet both user needs and business goals
• Design the overall structure of the platform and oversee programs to ensure the proper implementation of the architecture

Desired Skills and Experience

• 2-7years of relevant experience in an online start-up with a record of substantial achievements

in the specific role

• Strong programming foundation in PHP, MySQL, Oops Concepts and can develop core PHP based applications
• Must have worked on MVC frameworks – Laravel, CodeIgniter, Cake PHP or Zend.
• Experience with JavaScript and jQuery for producing AJAX applications.
• HTML5, CSS3, XML knowledge is mandatory
• Ability to make modifications to the systems with little or no interruption of service
• Solid exposure to API integrations and familiar with various design & architectural patterns
• Understanding fundamental design principles behind a scalable application
• Ability to thrive in a fast-paced, deadline-driven environment