Customer Support Executive

Job Description

Designation: B2B Sales Manager / Lead

● Location: Bandra West, Mumbai, India

● Position Type: Full-time, Permanent

Company Description

Brown Living (www.brownliving.in) is a platform focused on making Sustainable Living Easy, Accessible, and Affordable. As India's first plastic-free marketplace, we promote a sustainable and earth-friendly lifestyle. Our team curates a wide range of everyday-use products that are

ethically sourced and promote minimal waste. We support artisan groups and sustainable brands dedicated to creating a positive environmental impact. Through our platform, we are building India's largest ecosystem for sustainable living and empowering artisans, women entrepreneurs, and innovators to combat plastic pollution.

Role Description

The B2B Sales Manager / Lead is responsible for driving revenue growth through the development and execution of effective sales strategies. This role involves leading and motivating a sales team, identifying and cultivating B2B sales opportunities, building strong client relationships, and closing deals. The successful candidate will have a proven track record in B2B sales and a deep understanding of the sales process.

Key Responsibilities:

■ Lead and manage B2B sales for the organization.

■ Identify, qualify, and pursue new B2B sales opportunities.

■ Build and maintain strong relationships with potential and existing B2B clients.

■ Negotiate contracts and close deals to achieve sales targets.

■ Develop and implement effective B2B sales strategies and plans.

■ Conduct market research and competitor analysis to identify opportunities.

■ Provide sales forecasts and reports to management.

Key Result Areas (KRAs):

● Achievement of B2B sales targets and revenue goals.

● Acquisition of new B2B clients within the target market.

● Increased B2B market share and customer retention.

● Improvement in sales performance and productivity.

● Effective implementation of sales strategies and initiatives.

Required Qualifications and Skills:

● Proven track record in B2B sales (2 - 3 years), preferably in the e-commerce or

sustainability industries.

● Strong leadership and team management skills.

● Excellent negotiation, communication, and interpersonal skills.

● Ability to build and maintain strong client relationships.

● In-depth understanding of B2B sales cycles and processes.

● Proficiency in sales forecasting and pipeline management.

● Strong analytical and problem-solving skills.

● Ability to work independently and as part of a team.

● Proficiency in sales CRM and other relevant software.

● Bachelor's degree in business, marketing, or a related field preferred.

Note: This role offers an exciting opportunity for a young professional who is passionate about sales and making a positive impact in the sustainability space. Based in Mumbai, India, the successful candidate will join a collaborative and passionate team dedicated to driving innovation and positive change at Brown Living.

How to Apply:

Interested candidates can apply online via the job application form available here - https://docs.google.com/forms/d/e/1FAIpQLSdgb8MMrZX0STJb1Nt63jizdYccAxTQWbAmFAt4YcoAJBJlmg/viewform

Read More:

1. Website - https://brownliving.in/

2. About Brown Living’s Mission & Vision - https://brownliving.in/pages/about-us

3. Meet the Brown Living Team - https://brownliving.in/pages/our-team

4. Work with Us - https://brownliving.in/pages/work-with-us

5. The Brown Lens Curation Method - https://brownliving.in/pages/the-brown-lens

6. Brown Living’s Impact - https://brownliving.in/pages/our-impact-plastic-free-carbon-neutral-shopping

Job Description

The Content Writer is "the voice" of our company by writing blogs, articles that aligns with our SEO activities, branding and other marketing efforts. SEO Content Writers must have demonstrated writing experience, professional and/or academic. They have experience writing for a web-based audience as well as a working knowledge of search engine optimization best practices and how they apply to content marketing.

Key Responsibilities:

• To write SEO friendly articles with appropriate use of keywords and understands the affiliate market.
•  Write Content on Product Page as per google guidelines to drive traffic and generate sales. 
•  This includes basic SEO understanding, content categorization, meta tags and structure, content development, distribution, and measurement. 
•  Development of an editorial strategy so the content is consistent with our brand voice, style, and tone.
•  Experience in creating content for the web and growing a social audience. 
•  An editorial mindset that seeks to understand what audiences consume and how to create it. 
•  Ability to analyze and present content and social performance. 
•  Experience with Wordpress, Google analytics, Quora, and the top social channels. 
•  Create a content marketing strategy and Social Media Strategy for the company
•  Develop new ideas, concepts and write on them in the English language in a lucid manner without any grammatical errors.
•  Write and edit creative, clear and persuasive materials for marketing, training, employee communication, corporate communication and sundry.
•  Coordinate with different departments, understand their needs and also coordinate with various levels of the organization and create appropriate documents for a diverse audience
•  Take up new challenges that may come up in the way of documentation and corporate communication and strategy.
•  Meet up the strict deadlines with equal speed and accuracy maintaining top class quality Desired Skills and Experience
•  Deliver engaging content on a regular basis. 
•  Edit, proofread and improve content.

Desired Candidate Profile:

•  Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tool.
•  Experience using WordPress.
•  A bachelor’s or a Master’s degree from a certified University.

Education-  B.Sc., B.Tech/B.E., BCA, MCA/ Any Graduate

7+ years of experience with Design, development & architecture.

• Experience in software development with minimum 3 plus years of architecture experience.
• Experience in Core JAVA 8
• Experience in Java J2EE, Microservices
• Experience in Java - Spring, Java - SpringBoot, GCP , Hibernate,JDBC
• Experience in Multi-threading, Performance and Scaling is a plus
• Have used the RDBMS and NoSQL databases like MySQL/Oracle, MongoDB, Cassandra, Neo4J Risk for production ready software’s
• Cloud Native application design experience is a plus
• CICD – Release Pipeline experience
• Experience in application of principles of Architecture Design
• Experience building large scale, high performance distributed systems
• Strong understanding of modern development techniques and processes such as Dev Ops /Cloud
• Promoter of Agile/Scrum, TDD and CI/CD best practices
• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)
• Interacts with Delivery managers and/or users to define system requirements and/or necessary modifications.
• Participates in software design meetings and analyzes user needs to determine technical requirements.
• Write technical specifications based on conceptual design and stated business requirements.
• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.
• Completes documentation and procedures for installation and maintenance.
• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.
• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.
• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.

• Develop, test, and deploy fast and scalable web apps
• Assist high-end web applications using , Node JS , Mongo DB , Angular9+
• Responsible for solving complex technical issues and giving quick solutions
• Active in client communication to understand functional requirements
• Assist in design, coding and testing
• Provide quick and simple technical solutions
• Ensure quality projects are delivered within defined timelines
• Maintain database to ensure strong optimization and functionalities
•  Designing and maintenance of fully functional large relational and non-relational databases
• Timely deployment of web apps on the cloud
•  Server management and cloud-based infrastructure
• Establishment and integration of development tools as required
• Identification of application issues when deploying the apps
• App deployment on the cloud along with solving debugging issues
• Coding architecture for frontend and backend
• Building interactive consumer data
• Creating features in apps that have a mobile responsive design
• Testing applications and fixing bugs, along with security and data protection features
• Establish code architecture decisions for supporting scalability and good performance
• Makes use of popular front-end frameworks like Bootstrap, LESS, etc and design UI components
• Participation with developers for the creation of scalable RESTful APIs
• Conducting code reviews of developers

• A Bachelor’s in a related computer science field.
• Expertise and experience in the four main technologies – MongoDB, ExpressJS, Angular, and NodeJS
• Knowledge of HTML/CSS, jQuery, Python, OOPS, UI/UX design, AWS, Git, and design framework, web services, JSON, AJAX, cryptography, and security,
• Experience implementing applications using Angular or React
• Experience creating front end applications using HTML5, Angular, LESS/SASS frontend CSS frameworks like Bootstrap, etc.
• In depth knowledge of NodeJS, ExpressJS or Restify
• Experience implementing applications using Angular
• Hands-on experience with JavaScript Development on both client and server-side
• Experience with modern frameworks and design patterns,
• Experience with cloud technologies also a plus

About StoreHippo:

We are India’s leading SaaS-based mobile-ready e-commerce platform. Our product provides 360-degree e-commerce solutions for businesses across multiple industry verticals.StoreHippo provides an integrated and comprehensive package of the online store, mobile and web-based applications, payment gateways, and integrated logistics to its prospective customers, which means that they can explore the internet and mobile market while they focus on their core competence- the Business. They do the business, StoreHippo takes care of everything else! We also offer solutions for Global Businesses with features like Multi-Seller Marketplace, Multilingual Stores, IP-based Pricing, and many more advanced features.

We have 2000+ clients spread across the globe like Burger Paints, Wishfull, Career Point, Farm Veda & other brands are our respective clients whom we are providing our resources.

Company Site: http://www.storehippo.com/"> http://www.storehippo.com/

What you will learn in StoreHippo :

• You’ll work in a variety of languages and technologies, and on multiple parts of our platform including front-end and back-end components. If you enjoy working on APIs, web apps, asynchronous message processing systems, and desktop applications, we would love to hear from you.
• Develop new user-facing features
• Build reusable code and libraries for future use
• Optimize applications for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end services

What we are looking for:

• Strong understanding of JavaScript.
• Basic understanding of web markup, including HTML5 and CSS3
• Design architecture, development, deployment etc.
• Code for fresh development and to troubleshoot in terms of resolving the issues.
• Well versed with agile methodologies and experience on team mentoring and project management.
• Designing and Developing the systems with the right patterns and technology stack.

• Creating & Managing Paid Campaigns on Marketplaces like Amazon, Flipkart, Nykaa, Purplle, Myntra, etc
  
• Plan, create and manage Marketplace ads campaign on Seller central by formulating strategies and road map for successful delivery of PPC campaigns
• Manage budget allocations and bid parameters to deliver the most efficient results
• Understanding of Listing Management, A+ Content, Inventory Management
• Monitor and optimize campaign spending, keyword bids, negative keywords, campaign targeting, and other important account metrics
• Analyse data, look for various patterns, use them to create campaigns and get new users

Requirements:

• Minimum 4 years of exp of strong experience with ecommerce or in a digital marketing agency managing ecommerce brands.
• Proven track record of delivering month-on-month revenue growth keeping marketing budget in line
• Paid digital media and performance marketing across Google, Facebook, Instagram and some exposure to SEO would be bonus
• Good to have exposure of handling budget of upwards of 50L a month
• Experience in optimizing landing pages and user funnels
• Strong analytical thinker with good business acumen
• Excellent interpersonal and communication skills
• Bachelor’s degree or MBA preferred

• Provides day to day support for the strategy team such as conducting research, analyzing competitive, trendspotting, and helping to shape creative briefs.
• Performing/compiling research on existing and potential ventures/brands.
• Assisting with the creation of internal and external marketing materials such as case studies, briefing documents, proposals and pitch decks.
• Design new business models, products, services, value propositions and consumer experiences that differentiate our ventures from our competition.
• Design organizational structures, strategic assets, and operating models to help our ventures drive their own innovation.
• Be part of designing, iterating and scaling a new venture that creates new income potential for the business.
• Develop financial models demonstrating the feasibility of recommendations.
• Craft impeccable business plans / proposals taking into account all the aspects of a business including but not limited to -- Business Modeling, Business Strategy, Marketing, Manpower, Funding & Finance, Sales etc.
• Collaborate closely with team members across disciplines.

• YEARS OF RELEVANT EXPERIENCE- Fresher / Some relevant Experience would be an added advantage
• EDUCATION & CERTIFICATION- Bachelors/ Masters Degree/ Diploma/ Certification in Business / Finance / Technology / Design Strategy / Marketing or other relevant fields.
• SOFTWARE & APPLICATION- MS Excel, Word, Powerpoint / Google Sheets, Docs.

• Strong desire to learn along with professional drive
• Excellent verbal and written communication skills
• Systems and process-oriented.
• Exemplary attention to detail.
• Must be a solutions-oriented problem solver.
• Think differently.
• Able to manage a heavy workload, prioritize well and meet deadlines.

We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

To ensure success as a react.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class react.js developer should be able to design and build modern user interface components to enhance application performance.

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

• Bachelor’s degree in computer science, information technology, or a similar field.
• Previous experience working as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.