
Customer Support Executive
at Hiring for TOP MNC Bpo's - Customer / Technical Support
Hi dear Applicant,
Hiring for Multiple MNC Bpo’s, One day interview process, just 2 rounds of interview
Openings :
Customer Support : Voice & Non-voice
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Health Care
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Accounts Receivable
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Medical Billing
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Insurance
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Banking / collections
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Accounts & Finance
Technical Support : Voice & Non-voice
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Technical Trouble Shooting
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Hardware and Networking
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IT Help Desk
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Desktop Support
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Technical Chat / Email Support
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Application Support (Voice)
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IT Trouble Shooting
Benefits :
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Day / UK / US Rotational Shifts
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15k to 35K Take home
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Two way Transport
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Unlimited incentive Structure
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No registration Fees
Skills Required :
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Should be flexible with rotational Shifts
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Manageable or Good English Communication Skills
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Graduates / PUC / Diploma fresher or Experience in BPO (0-8yrs) can apply
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Candidates with Graduation Backlogs can apply.
Documents Required :
Fresher :
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10th / 12th / Graduation all semester Marks card
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Aadhar Card ID proof
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Pan Cad ID
Experience :
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Previous Companies Offer letter / relieving letter / one month pay slips
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10th / 12th / Graduation all semester Marks card
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Aadhar Card ID proof
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Pan Cad ID
*************PLEASE DO REFER YOUR FRIENDS*************

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Google Form
https://docs.google.com/forms/d/e/1FAIpQLSeXP7gtiGCewHs8_P2QnIkkyLkLoWUaZVHbTPN-ICUju7npUg/viewform
Referred by Sumit sir
Apply now for the role of a Project Manager at CodeBuddy that is opening doors for skilled, energetic project managers looking for challenging roles.
If you are passionate about technology, constantly seeking to learn and improve your skill set, you would fit here perfectly.
Technical Competency:
-Analysing business requirements, creating proposals, financial and resource planning & preparing project plan
-Identify project roadblocks, risks and mitigation plan
-Handling multiple projects end to end across multiple domains with cross functional teams (Engineering, Quality, Design etc)
-Interacting with customers on a regular basis across the development lifecycle
-Ensuring smooth delivery of projects and day to day project management activities.
-Participate in HOD calls to discuss the nature, urgency and root cause of the problems -and appropriately take decisions in collaboration with the HOD
-Should successfully manage the complete development life cycle using Software Best Practices, Analytical and communicate well to successfully deliver high-tech projects/products.
-Liaising with team members, HOD, and management to ensure projects are completed to standard.
-Excellent leadership skills. 1+ years of experience managing an engineering team of at least 5 engineers
-Keeping track of tasks, defects assigned to the team and delegating tasks and achieving daily, weekly, and monthly goals.
Interpersonal skills:
-Good communicator and able to present both Technical and non-Technical information.
-Very effective at disseminating information with a strong belief in transparency.
-Strong team player with capabilities working with globally distributed teams
-Problem solving capabilities with ability to identify root cause, patience and commitment to solve
-Ability to handle escalations and follow-up to resolve issues
-Excellent verbal and written communication, presentation and articulation skills
-Proven management skills with the ability to optimize team performance and development
-Strong interpersonal, negotiation and influencing skills
-Excellent attention to detail skills
What You Need To Apply:
-Self-motivated with the ability to work independently or jointly in a self-directed way.
-Demonstrated successful development of web or mobile-based applications
-Proven analytical and problem-solving capabilities
-Keen attention to detail
-Strong work ethic and desire to build industry-leading products
-Proactive instead of reactive
-Looking for ways to improve self and projects
If you have it all in you, we are happy to have you with us!
Perks:
-We at Codebuddy believe our team is our biggest strength and we believe in paying our team members fair remuneration because we respect everyone's effort. Also, you will have the chance to work with accomplished co-founders with strong business backgrounds and acumen along with a strong network.
-Review in every 9-12 months (Approx 10% to 30% hike based on performance)
-Opportunity to learn new technologies at the company's expense
-On-Time Salary
-Fair Pay Policy
-Easy Leave Structure
-Quarterly Performance Awards
-Festival Gifts
-Annual Picnic
-Monthly Dinner Parties
We will be even happier if you have:
-Ability to discover functional and non-functional requirements of an app, based on various levels of inputs from clients,
-Ability to transform customer ideas to business model and scope understandable by technical experts,
-Having excellent stakeholder management and client-facing skills.
Joining Codebuddy Means:
-Working in a comfortable and stimulating environment that boosts productivity,
-Being involved in challenging projects,
-Taking part and initiating knowledge-sharing initiatives,
-Working with clients from around the world,
-Having the opportunity to bounce your ideas off our experienced team,
-Enjoying flextime and flexplace: adjust your daily schedule to your individual needs!
-We decide together and value equality: there is no strong hierarchy in our teams, and every opinion is more than welcome,
-Processes based on Scrum and Agile methodologies,
-The constant development of your hard and soft skills
-Having a smooth start: your leader and a buddy will support you and mentor you.
What will happen next?
-Fill out the form
-Give us some time to review your application
-Meet us for an interview
-Complete a recruitment task to see how we work
Join our team!
● Coordinate with multiple developers and product team to communicate our technical
requirements, drive schedules and review and help build test plans that test end-to-end
functionality, always seeking to avoid defects or find them at the earliest stage possible
● Design, execute and automate tests of front end applications and back-end software
● Test systems at the user level, both manually and with automated tools
● Able to understand software internals, debug problems using log files, and write
automated tests with scripts and/or user-level automated tools
● Test applications in different platforms like Web,MWeb, Mobile, Tablet, etc.,
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● 2+ year of experience working as a Quality Assurance Engineer
● Experience in manual testing
● Experience in automation testing
● Bachelor's in CS or related field
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● Should have exposure to API testing using tools such as POSTMAN
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Regards
Sundaravalli

Responsibilities
This role requires a person to support business charters & accompanying products by aligning with the Analytics
Manager’s vision, understanding tactical requirements and helping in successful execution. Split would be approx.
70% management + 30% individual contributor. Responsibilities include
Project Management
- Understand business needs and objectives.
- Refine use cases and plan iterations and deliverables - able to pivot as required.
- Estimate efforts and conduct regular task updates to ensure timeline adherence.
- Set and manage stakeholder expectations as required
Quality Execution
- Help BA and SBA resources with requirement gathering and final presentations.
- Resolve blockers regarding technical challenges and decision-making.
- Check final deliverables for correctness and review codes, along with Manager.
KPIs and metrics
- Orchestrate metrics building, maintenance, and performance monitoring.
- Owns and manages data models, data sources, and data definition repo.
- Makes low-level design choices during execution.
Team Nurturing
- Help Analytics Manager during regular one-on-ones + check-ins + recruitment.
- Provide technical guidance whenever required.
- Improve benchmarking and decision-making skills at execution-level.
- Train and get new resources up-to-speed.
- Knowledge building (methodologies) to better position the team for complex problems.
Communication
- Upstream to document and discuss execution challenges, process inefficiencies, and feedback loops.
- Downstream and parallel for context-building, mentoring, stakeholder management.
Analytics Stack
- Analytics : Python / R + SQL + Excel / PPT, Colab notebooks
- Database : PostgreSQL, Amazon Redshift, DynamoDB, Aerospike
- Warehouse : Amazon Redshift
- ETL : Lots of Python + custom-made
- Business Intelligence / Visualization : Metabase + Python/R libraries (location data)
- Deployment pipeline : Docker, Git, Jenkins, AWS Lambda
JD for Digital Marketer (Adword Expert)
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1.Create, categorize, and refine keyword lists to create a comprehensive campaign that drives qualified visitors to our site
- Perform management of PPC accounts on Google AdWords, Yahoo, Bing and other search platforms for a variety of clients.
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About client:
The 2018 Forbes Indonesia Choice Award winner and Galen Growth’s 2018 Most
Innovative HealthTech Startup in Asia. Ours is a secure health-tech platform with a mission to
simplifying access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application.
Key Job Responsibilities:
- He/She is a responsive team player who can proactively contribute for building technical
strategies for applications and systems by promoting an understanding of the technology and
business roadmap.
- He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
- Work very closely with various business stakeholders to drive the execution of multiple
business plans and technologies.
- Work closely with Product, Design, and Marketing to conceive features, plan projects, and
build roadmaps
- Prior experience with scalable Architecture managing team of minimum 5 engineers and
coaching, mentoring while maintaining a role with code development.
- Proven history of contributing to product strategy and shipping products with multi-functional
teams.
- Highly involved in recruitment while building team also leading app development for both
platforms
- Promote and support company policies, procedures, mission, values, and standards of ethics
and integrity.
Minimum Qualification:
- Total of 10+ years experience
- Experince in performance appraisal and people management.
- Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,
popular frameworks & libraries}, JVM, GC tuning, performance tuning)
- Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, REST
Express etc
- Worked on Relational data stores viz. MySQL, Oracle, or Postgres
- Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB, etc
- Worked on caching infra viz. Redis, Memcached, Aerospike, Riak, etc
- Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc
Questions
- How many years of Techno-managerial experience do you have?
- How many performance review cycles did you do?
- What is the size of the team that you've managed?
-Handle inquires from different platforms like India Mart and Trade India and converts them into business.
- Convert the leads into sales by meetings and visits.
- 80% marketing and feild work.
-Candidate should create contact with the prospective customer through Mobile or Telephone and explain the company products.
- Will be responsible for keeping relationships with company's clients.
-Contacting potential clients via email or phone to establish report and set up meetings.
-Research key customer wants and needs.
-Research and source new potential clients.
-Create reports for upper management.

