
Technical Support Executive
Dear Candidates,
Greetings from Black and White Business Solutions
We have huge openings for "Domestic & International Voice Process"
Eligibility Criteria:
• 10th/PUC/ITI/Diploma/Graduate/PG anything is fine.
• Good communication skill.
Work Location: All over bangalore
Interview Location: Indiranagar
Salary Package:13000-31000 + Incentives Based on your Interview Performance
Job Description:
• The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries
. • He/She must show the willingness to learn new things every time and then.
• Must discuss every matter with its supervisor or team leader to get any issue sorted
• Giving a resolution to the customers or clients should be the whole and sole responsibility.
• Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
• Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Interested Candidates Please drop your updated CV to the Below
Looking for immediate joiners.
Thanks & Regards
Meghala

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We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team. As a Java Full Stack Developer, you will be responsible for designing, developing, and maintaining enterprise applications using Java and Angular.
You will collaborate with cross-functional teams to define, design, and ship new features, and you will work closely with Architects to ensure the technical feasibility of designs and implement them accordingly.
Required Skills:
- Exp. - 5 to 9 years.
- Experience in Core Java 8 and above, Spring (including Core, WebMvc, Batch, Cloud etc).
- Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns.
- Should be able to analyze, design, develop and test complex, low-latency client-facing applications.
- Develop user interfaces for modern web applications using Angular.
- Experience with HTML5, CSS3, and JavaScript.
- Good development experience with RDBMS, preferably DB2/Sybase databases.
- Good knowledge of multi-threading and high-volume server-side development.
- Basic working knowledge of Unix/Linux.
- Excellent problem solving and coding skills in Java.
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Greetings of the day !
ONLY FEMALE CANDIDATES NEEDED
Role = Customer care Executive
Location = Andheri(E), Mumbai
6 day working Rotational off
Good communication skills
Experience range = Fresher to 4 years
ABOUT THE ROLE
Position = CUSTOMER CARE EXECUTIVE
Answering calls
Resolving queries and issues over the phone
Assisting the customer
About Us:
Bansal Classes in Chinchwad is a renowned educational institute specializing in IIT, JEE, and NEET coaching. We are seeking an experienced Marketing Executive to join our team and contribute to our mission of nurturing future leaders.
Job Description:
· Developing and improving marketing plans unique to different products and services
· Conceiving and improving existing marketing strategies
· Networking with suppliers, large contractors, partner organizations and other business stakeholders
· Conducting marketing research and analysis to produce relevant marketing information and evaluate trends
· Monitoring ongoing marketing campaigns and spending based on the budget allocated
· Creating and generating reports related to the key performance indicator (KPIs) of an ongoing marketing campaign
· Creating engaging and grammatically correct marketing collaterals
· Ensuring distribution of marketing materials
· Monitoring market trends and analysing customer activities to identify business opportunities
Requirements:
- Minimum of 3 years of experience in Marketing, preferably in the education sector.
- Excellent verbal and written communication skills.
- Empathy and the ability to connect with students and parents.
- Understanding of the IIT, JEE, and NEET coaching industry is a plus.
- Strong organizational skills and attention to detail.
- A passion for education and a commitment to the success of our students.
- The ability to handle marketing responsibilities effectively.
W2 Sales Job Responsibilities:
• Maintain the database of candidates along with all follow-ups related information
• Posting vacancies on portals. Match the profile of the candidate on technical grounds
• Responsible for negotiation, paperwork validation and closed candidates for assigned requisitions.
• Responsible for editing and formatting resumes matching consistency and giving visual and technical perfection to them for presenting it to clients.
• Maintaining Candidate/Vendor relation on the progress of submittals made, Interview Coordination and taking care of the joining formalities, background checks, references, coordination with internal accounting team and for timesheets, etc.
• Ensure the target is met in terms of required submittals daily as well as required number of placements
• Should be able to generate Leads by cold calling to acquire a new direct client.
• Understanding their requirement and clearly articulating the resume and formatting it as required.
• Communicating with the consultants daily and update about submissions and interviews.
Perks and Benefits:
• Healthy & Hygienic work environment
• Very competitive Salary with Attractive Incentives
• Casual Leaves, Sick Leaves
• Rewards and Recognition
• Performance Bonus
Purpose of the Role
Responsible for 100% uptime of Network with efficient and timely first support on a 24x7 basis to meet Business Goals; providing the highest level of Technology Support, Introducing and maintaining the state of the art Technology in line with the Business Strategy.
Desired Skills and Competencies
- Ability to Influence
- Customer Sensitivity
- Execution Excellence
- Functional Expertise
- Situation Handling
- Team Management
- Working Together
Role Description:
- Work Experience: Should have work experience in Telco / ISP service Provider background
- Should have experience in Planning and Operations of Broadband network.
- Should Lead a Team and Manage Day to Day NOC Operation.
- Manage Outages in the Network and Provide resolution within SLA; Handle Customer Escalation with Minimal Turnaround time.
- Escalating Issues and Co-ordinating with vendor team on Bug fixes and Resolutions.
- Maintain the Uptime of the network at 100%.
- Should Monitor the Network and planning maintenance activities timely.
- Should work on building redundancy and elimination of Point of Failures.
- Should work on Bandwidth Management and Traffic Load Balancing Mechanism.
- Provide backend support to cross functional teams for new provisioning and Fault Repair.
- Should be available 24*7 for support for responding to emergency situations and planned activities.
- Should be Responsible for Inventory Management.
- Manage and Train NOC team, perform evaluations and hiring, and handle disciplinary responsibilities.
- Prepare and Maintain SOPs of critical Process; perform Process Correction on requirement basis.
- Should analyse fault trends and plan preventive actions.
- Should be Responsible for publishing of daily, weekly, monthly reports and statistics reports.
Technical Requirements:
- Should have Good Knowledge of Switching and Routing.
- Hands-on experience of BGP, MPLS, MPLS L2VPN, MPLS L3VPN, ISIS, OSPF, VLAN, DHCP, PPPoE, STP, LAN, WAN, NAT etc
- Should have worked in Layer-2 and Layer-3 Switches, Edge Routers; preferably on Cisco and Huawei Devices.
- Should have worked on GPON Technology and have understanding of Operation and Troubleshooting skills, hands on experience on installation and implementation of OLTs and ONTs.
- Should have worked on NMS Tools and have understanding of SNMP Protocol.
- Should have understanding of BNG workings principles, RADIUS and Diameter protocols.
- Should have Good understanding of Fiber Technology.
- Should have understanding of Wireless Technologies such as 802.1b/g/n, 802.11ac, should be able to configure WIFI routers and debug issues.
- Must have done BE/B.Tech or equivalent in Computer Engineering/Electronics & Communication Engineering/Electronics & Electrical Engineering
- CCNA/CCNP Certification is Preferred.
- Minimum 3 years of experience in Node JS.
- Minimum 1 years of experience in Mongo DB (optional)
- Good Hands-on experience in Angular or React.
- Experience in designing and building large-scale, high availability, secure web applications and REST-full API using Node.js in an agile methodology.
- Good Hands-on experience in Node Js frameworks like Express, .
- Strong proficiency with JavaScript and Node.JS
- Knowledge and understanding of Event Loop architecture.
- Knowledge and understanding of promises and (async or await)
- Implementation of security like oauth 2.0, JWT and data protection.
- Good Hands-on experience on cache server.
- Knowledge and understanding of Request, Axios, proficiency in REST-ful APIs.
- Knowledge of data structures and Algorithms, Node Global variables and In-built libraries
- Understanding the nature of asynchronous programming and its quirks and Workarounds
- Design and implementation of low-latency, high-availability, and performant applications.
system performance.
Experience with JSP & Servlet.
Experience with open source frameworks/libraries like Spring, Hibernate, Struts, JUnit etc.
Experience with MVC frameworks like Spring MVC, Struts, JSF etc.
Experience with XML and webservices (SOAP/REST).
Experience with application Servers like Web logic, WebSphere and Jboss.
Experience with JavaScript, Jquery, AJAX, CSS, HTML.
Knowledge of Messaging (JMS,MDB etc.) is a plus.
Knowledge of build tools like Maven and ANT is a plus.
Good understanding of object oriented methodologies and design principles.
Knowledge of the PTC/Servigistics/Click Commerce/Xelus “Service Depot
Management/SL/Repairs and Returns/XDR” application is a plus.
Experience working with large amounts of data.
Able to work with and participate within a small multicultural professional team.
Understanding of performance profiling / tuning.
Familiar with Agile methodologies/tools.
Experience with SQL.
Experience in analysis, design, coding, and implementation of enterprise Java web
applications.
General understanding of scalability and high-availability systems.
Excellent communication/documentation skills
Ability to work effectively under pressure with constantly changing priorities and deadlines
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Experience:- 3-6years
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3+ years of Experience in Test Automation using Selenium, C#
BDD (Behavioral driven Development) is a must, using either Specflow.
Creating, Organizing, and managing Test Automation Resources.
Creating, Enhancing, debugging and Running Test Scripts.
Organizing, monitoring defect management process.
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Primary Skills - Testing - Automation - Mastery, Javascript - Skill, Testing - E2E - Skill Job Description: - JD as below, 4+ years of Experience in Test Automation using Selenium BDD (Behavioral driven Development) C# is a must, using Specflow. Creating, Organizing, and managing Test Automation Resources. Creating, Enhancing, debugging and Running Test Scripts. Organizing, monitoring defect management process. Finding solutions for Object Identification issues and error handling issues.
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Responsibilities
- Candidate must have demonstrated experience of migrating solutions to the Azure cloud platform
- Assess, analyze current infrastructure footprint (compute, storage, network) and complete requirement gathering (HW, SW) to move individual applications to Cloud
- Complete high level and low level design for cloud infrastructure, databases and other required components.
- Build and deploy infrastructure in cloud
- Migrate OS, Database and application from on-premise to Cloud
- Apply technical knowledge and customer insights to create application modernization roadmap and architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, orchestrating key resources and infusing key application development and DevOps technologies (e.g. App Service, containers, serverless, cloud native, Java/node.js, DevOps and OSS tools)
- Connect with Client team to remove key blockers
Qualifications
- Must have at least 1 Azure certification (Administrator, Developer or Architect)
- Must have 5+ experience in Cloud and Data center migration project as solution architect
- Must have in-depth understanding of compute, storage, network components including backup, monitoring and DR environment requirements
- Experience and understanding of large-scale applications portfolio in enterprise-wide environment (including migration of on-premise workloads to the cloud) required;
- Deep domain expertise of cloud application development solutions (e.g. IaaS, Serverless, API Management), container orchestration (e.g. Kubernetes, Cloud Foundry), continuous integration technologies (e.g. Jenkins, Spinnaker, Azure for DevOps, Chef, Puppet), web application server technologies, cloud application design, software architecture and practices (design/development/deployment, Agile, SCRUM, ALM), breadth of technical experience, and technical aptitude to learn and adjust to new technologies and cloud trends required;
- Experience and understanding of large-scale application development projects (including key coding skills and practices) required;
2. Azure DevOps Engineer
Responsibilities:
- Candidate will implement automation solutions on Azure using open source tools and technologies (e.g. Ansible, Jenkins, Chef) in any of the following technology tiers/products:
- Unix/Linux
- Microsoft Windows Server
- Oracle Database
- Middleware (IBM WebSphere, JBoss)
- VMware
- Candidate must have demonstrated experience of migrating solutions to the Azure cloud platform
- Candidate will provide expert level of automation solution support.
- Perform as primary Systems Administrator in a large enterprise environment.
- Perform Patch management tasks to include: maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures
- Test new releases of products to ensure compatibility and minimize user impact.
- Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
- Develop, document, and automate technical processes and procedures as needed.
- Adhere to strict Information Systems security guidelines in all cases.
Qualifications:
- Must have at least 1 Azure certification (Administrator, Developer or Architect)
- Must have experience with one or more open source tools (Ansible, Chef, Puppet, Yamal, Parker, etc.).
- Hands on experience with change automation and orchestration.
- Proficient in scripting languages (e.g. Perl, Python, Bash, Ruby, etc.)
- Hand on experience with troubleshooting and diagnoses of hardware and software problems.
- Experience installing, configuring, and maintaining computer hardware and software in a large-scale enterprise environment.

