Technical Support Executive
Dear Candidates,
Greetings from Black and White Business Solutions
We have huge openings for "Domestic & International Voice Process"
Eligibility Criteria:
• 10th/PUC/ITI/Diploma/Graduate/PG anything is fine.
• Good communication skill.
Work Location: All over bangalore
Interview Location: Indiranagar
Salary Package:13000-31000 + Incentives Based on your Interview Performance
Job Description:
• The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries
. • He/She must show the willingness to learn new things every time and then.
• Must discuss every matter with its supervisor or team leader to get any issue sorted
• Giving a resolution to the customers or clients should be the whole and sole responsibility.
• Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
• Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Interested Candidates Please drop your updated CV to the Below
Looking for immediate joiners.
Thanks & Regards
Meghala

Similar jobs
Job Description:
Wissen Technology is looking for a skilled Automation Anywhere Engineer to join our dynamic team in Bangalore. The ideal candidate will have hands-on experience in Automation Anywhere , Document Automation , SQL , and Python , with a strong background in designing and implementing automation solutions.
Key Responsibilities:
- Design, develop, and deploy automation solutions using Automation Anywhere.
- Work on Document Automation to extract, process, and validate structured/unstructured data.
- Develop scripts and automation solutions using Python for enhanced process efficiency.
- Optimize data processing workflows and database queries using SQL.
- Collaborate with cross-functional teams to identify automation opportunities and enhance business processes.
- Perform unit testing, debugging, and troubleshooting of automation scripts.
- Ensure adherence to industry best practices and compliance standards in automation processes.
- Provide support, maintenance, and enhancements to existing automation solutions.
Required Skills & Qualifications:
- 4 to 8 years of experience in RPA development using Automation Anywhere.
- Strong expertise in Automation Anywhere A360(preferable).
- Hands-on experience with Document Automation tools and technologies.
- Proficiency in Python for scripting and automation.
- Strong knowledge of SQL for data processing and querying.
- Experience in troubleshooting, debugging, and optimizing automation workflows.
- Ability to work in an Agile environment and collaborate with cross-functional teams.
- Excellent problem-solving skills and attention to detail.
- Experience comparable to DevOps SIRE providing SME-tevel application or platform support with responsibility for designing and automating operational procedures and best practices
-Experience writing python and shell scripts to perform health checks and automations
- Experience with Linux System Administration (preferably Red Hat)
- Hands-on experience with multi-tenant hosting environments for middleware applications (for example: centrally managed platform or infrastructure as a service)
- Experience with implementing observabitity, monitoring and alerting tools
- Excellent written and oral English communication skills. The candidate must write user-facing documentation, prepare and deliver presentations to an internal audience and effectively interact with upper management, colleagues, and customers
- Independent problem-solving skills, self-motivated, and a mindset for taking ownership
- A minimum of 5 years of infrastructure production support or DevOps experience
Additional Technical Skills
Experience with broker-based messaging infrastructure such as Apache Kafka, IBM MQ (or similar technology like ActiveMQ, Azure Service Bus) including configuration and performance tuning
Experience with public/private cloud and containerization technologies (e.g. Kubernetes)
Experience with Agile development methodology, Cl/CD and automated build pipelines
Experience with DevOps methodology (e.g. Phoenix Project)
Experience with tools such as Jira, Confluence and ServiceNow
Experience working with JSON, XML, Google Protocol Buffers, Avro, FIX
Experience with troubleshooting tools such as TCPdump and Wireshark
Experience with NoSQL databases such as MongoDB and Redis interest and understanding of emerging IT trends
Experience with system architecture design
Opportunity
We are a small team of closely knit engineers who were able to build a product that helped us to scale until this point. The company’s growth from here is based on the strategy of focusing on enterprise customers and making products ready for them.
Laundry industry has critical workflows and complex integrations with hardware and machines, and the new developers need to be more confident and fearless about making changes in the system. This will help to deliver products faster to the customers while building more robust products.
We are looking for an experienced QA Test Automation Engineer to be part of our team. Your understanding of functional testing, writing maintainable tests, written and verbal communication skills will be put to the test.
Responsibilities
- Estimate, prioritize, plan, and execute manual testing activities.
- Manage release from the QA perspective and keep the affected parties informed.
- Identify quality assurance process bottlenecks and suggest actions for improvements.
- Preparing test cases for unit, integration and end-end testing.
- Plan and manage automation testing strategy for QDC.
What you can expect in the next 12 months
|
Within 1 month |
|
|
Within 3 months |
|
|
Within 6 months |
|
|
Within 12 months |
|
Our growing software technology business is looking for a Mid Level Full Stack Developer to join our Development Team. We're looking for a talented, team-oriented, highly motivated, smart individual with a passion for software engineering, a strong desire to learn and an interest in providing mentorship to peers. We desire self-starting developers with strong experience developing sophisticated web applications leveraging the latest technologies. The successful candidate for this role must be an outstanding problem-solver with great database and software architectural skills.
KEY REQUIRED SKILLS
- Node.js
- GIT
- MySQL
POSITION DESCRIPTION
We have an immediate need for a highly motivated Mid Level Node Software Developer to provide software development expertise and hands on implementation using the latest open source server-side JavaScript technologies on the Node platform and other related open source products.
REQUIRED
- Strong software development experience with Node.js in addition to detailed understanding of user interface frameworks, back-end software architecture interactions and node module capabilities.
- One or more years' experience with one or more JavaScript frameworks/technologies such as Express.js, Angular.js, React.js, MobX or Flux.js.
- Strong development experience using Node.js.
- Strong communication and collaborative skills
- Portfolio of application(s)
DESIRED SKILLS
- Experience with HTML5, CSS3.
- Experience with source code versioning and Pull Requests with Git repositories.
- Standards & Protocols knowledge including JSON.
- Complex programming, program debugging, automated program testing, data analysis, problem analysis and resolution of issues within open source applications.
- Experience in other languages such as .net, including VB and C# are a plus
- Operating System and Infrastructure experience with Ubuntu Linux and Windows Server.
EDUCATION
- Bachelor’s degree from an accredited college in a related discipline, with minimum 2-3 years of relevant professional experience.
- Exact skill match may allow flexibility with education and experience requirements
- Certifications are a plus.
Staff Engineer (Hybris)
Experience- 5.5- 9 years
Location- Remote (Anywhere in India)
We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
REQUIREMENTS:
- Experience with Hybris 6.x with knowledge of HYBRIS -B2B-ACCELERATOR, Hybris back-office, Hybris Frontend WCMS cockpit, product cockpit, Hybris, Hybris core, Hybris Commerce, Hybris Search, Hybris OCC, Slor Customization
- Experience working on core Java, Spring Core, Spring MVC, Unit testing.
- Strong experience in SAP Spartacus or Rule engine and promotions or SAP Commerce Accelerator Storefront
- Knowledge of one or more modules HYBRIS-PIM, HYBRIS-PROMOTIONS, HYBRIS-OMS, HYBRIS -TRAVEL-ACCELERATOR
- Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment
- Fundamental knowledge of design patterns
- Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
- Passionate about building great solutions
- Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery
- Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios
RESPONSIBILITIES:
- Analysing the project’s requirements and the ability to convert said requirements into technical documents, design and code
- Implementing design methodologies and tool sets
- Writing well-designed, defect free code which scales well and follows all best practices and guidelines
- Executing the development of software with a strong focus on the security, performance, and robustness.
- Conducting deep level analysis to identify root cause to systematically resolve issues
- Following all defined software configuration management best practices
- Reviewing code to identify issues as well as deviations from best practices
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
Employment Type: Full Time, Permanent
Position Location: Noida, UP
Reports to: Software Development Manager (IT Solutions Delivery)
Qualifications: BE/B.Tech/MCA Degree in Computer Science, Engineering, or similar relevant field
Total Experience 10+ years
Working Model Work from Office
KNOWLEDGE AND SKILL REQUIREMENTS
1. Minimum of 5+ years of experience leading application software development
2. Minimum of 8+ years of progressive application development using C#, .NET, Web API, LINQ, asynchronous programming, AJAX, HTML, and CSS.
3. Minimum of 5+ years of experience developing back-end solutions using Microsoft SQL Server.
4. Minimum of 4+ years of experience with client-side technology (Angular 7+, TypeScript, and RXJS).
5. Experience with Azure services that would include App Services and other PaaS
6. Experience working on Agile teams, Agile product management, processes, familiarity with all Agile ceremonies and principles
7. Experience developing applications using test-driven development and mocking frameworks.
8. Understanding of Dependency Injection/Inversion of Control.
9. Experience working with the following is preferred:
a. Front-end state models
b. GIT for source control
c. OAuth authentication and Azure Libraries
d. Azure DevOps for Continuous Integration and Continuous Delivery (CI/CD)
e. Microsoft Azure Service Bus
f. .Net Core
g. SQL Server 2016
Strong written and verbal communications skills
• Software development metrics
• Agile software development
• Software Engineering processes
• Process Improvement
Desirable
• Experience managing software development organizations with greater than 100 resources
• Experience leading software efficiency improvement programs
• Experience with mobile app and server development
• Understanding of the process differences between product development and professional services
Qualifications
• Minimum 15 years of experience managing software engineering resources
• Degree in computing or engineering
To train and support them
To aware them of their duties and benefits
To aware them their salary and target
To create business development opportunities
To generate leads through team
To handle dealers and distributor network
To generate sales
To generate revenue
To achieve sales target










