Technical Support Executive

Must Have Technologies

1. 3–5 years of professional experience in software development
2. .Net Framework / Core
3. C#
4. RestAPI / Microservices
5. MS-SQL / Postgres
6. Angular

Good to Have Skills:

1. Knowledge of Agile / Scrum methodology and JIRA are added advantage
2. AWS / AZURE intermediate or professional certification
3. Experience with Git, branching strategies, CI/CD pipelines, and DevOps best practices.
4. Expertise in writing high-quality, secure, and maintainable code using design patterns and best practice
5. Strong skills in debugging, troubleshooting, and improving application performance
6. Understanding of software engineering best practices, including SOLID principles, design patterns, and unit testing using any framework like NUnit/XUnit/Playwright etc.
7. Knowledge of security best practices

Key Responsibilities:

1.       Develop and test scalable, secure, and maintainable code following coding standards.

2.       Communicate and actively participate in client calls and requirements gathering and understanding calls

3.       Technical documentation

• Research and identify potential clients and markets
• Assist in creating business proposals and presentations
• Reach out to prospective clients via email, LinkedIn, and calls
• Support sales and marketing strategies
• Maintain and update CRM databases
• Collaborate with different departments to align business goa

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a ORM Specialist, you will be responsible for online content, tracking and analysis of reputation factors and successful management of brand’s reputation.

• Facilitating problem resolution along with other questions
• Consistently creating an exceptional consumer experience with each contact via inbound / outbound post/ tweet/ email
• Ensuring that all written communication is carried out as per the set procedures
• Working towards enhancing and building the organization’s reputation by constantly measuring the effectiveness of your strategies
• Establishing policies and procedures, systems and standards that will avoid any negative impacts on the organization

Desired Candidate Profile

• A degree in digital marketing, social media marketing/branding is recommended
• Bachelors or Masters in Business Management or Mass Communication would be preferred
• Working knowledge/familiarity with social listening tools
• Minimum 2 years of Escalation handling experience on the Social Media Platform
• Experience in Customer Centric approach
• Excellent written communication skills
• Able to work under pressure
• Experience in FinTech industry would be an added advantage    

PRIMARY ROLE:

The Senior Associate - Business Development will focus on customer acquisition, lead generation, and prospect management, as this role will garner and meet with potential clients. The business development executive will be responsible to research client business referrals, network, and web leads; provide prospective customers/clients with all services offered and additional presentations as needed, and work with clients to create solutions for their needs and consult throughout the sales process. Must be energetic, well-spoken, and eager to close sales and increase revenue.

WHAT YOU'LL DO: 

·      Develop a growth strategy focused both on financial gain and customer satisfaction

·      Conduct research to identify new markets and customer needs

·      Arrange business meetings with prospective clients

·      Promote the company’s products/services addressing or predicting clients’ objectives

·      Prepare sales contracts ensuring adherence to law-established rules and guidelines

·      Keep records of sales, revenue, invoices etc.

·      Provide trustworthy feedback and after-sales support

·      Build long-term relationships with new and existing customers

·      Develop entry level staff into valuable salespeople

WHAT WE ARE LOOKING FOR:

·      Experience with lead generation and prospect management in the field of HR Services.

·      Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers

·      Persuasive and goal-oriented

·      Possesses an energetic, outgoing, and friendly demeanour

·      Able to professionally and confidently communicate with C-Level Executives

·      Bachelor’s degree or equivalent

·      1+ years of cold calling experience; previous experience in inside sales, or related sales experience; knowledge of sales process from initiation to close

·      Excellent analytical and time-management skills

·      Demonstrated and proven sales results

·      Ability to work independently or as an active member of a team

Job Title                         - Senior Financial Data Analyst.

Experience Required    - 2 - 4 years.

Job Location                 - Gurugram (Haryana).

Salary Offered              - As per industry standard.

Selection process         - Aptitude test followed by F2F interview and Final HR interview

Qualification                  - MBA Finance

Shift                              - Night Shift                                                           

About Nirvana

Nirvana Solutions is a financial technology & services provider that delivers integrated and modular front, middle and back office solutions to a wide array of financial firms, including hedge funds, private equity firms, asset managers, prime brokers, and fund administrators. Nirvana's ability to electronically ingest data from the inception of a portfolio and seamlessly integrate its day to day workflow from front to back office, makes it stand out from the crowd. The complexity of the application poses interesting challenges and facilitates multitude of learning opportunities to the one who wants to dive in. A Nirvana, we strive to build a close-knit competitive team environment. We believe in team players. A successful team gives better results than an accomplished individual. For further information about us, please visit our website http://www.nirvanasolutions.com/">www.nirvanasolutions.com. Nirvana solutions headquarter is in the financial capital of the world - Manhattan, NY, USA. Our offshore development center is in Gurugram, it plays an especially important and critical role in the overall business of the company.

Job Responsibilities:

• Provide Data Management services and client support in production environment and perform daily processes including but not limited to data import, P&L Calculation and P&L reconciliation.
• Perform daily client operation – Data Capture, Reconciliation etc.
• Understanding Functionality and workflow of application.
• Qualitative and quantitative review of monthly client reporting

Required Skills:

• Candidate must have good aptitude and problem solving capabilities.
• Good Knowledge of MS Excel is a must.
• Should have experience in handling clients
• Basic understanding of financial domain concepts like Equities, Derivatives etc.
• Experience on any financial product or platform will be a plus
• Certification in financial markets like NCFM or any other similar courses during graduation will be a plus
• Ability to write macros in Excel will be a plus

Other important skills:

• Self-driven and motivated and excellent communication skills verbal and Written (English)
• Excellent team player gives more importance to team achievements than individual.
• Good logical and analytical ability.
• Ability to quickly fit into the team, become a contributing member and mentor colleagues
• Self-sufficient – ability to learn quickly with a desire to progress
• Strong interpersonal skills

Why “Nirvana”

• Work on the Test environment which gives you an opportunity to enhance and modify with respect to your desired skills.
• Opportunity to become a subject matter expert by way of certifications and relevant assignments.
• Get early opportunity to take product ownership for fast-paced growth.
• Latest software engineering practices.
• Opportunity to directly work with top leadership and be recognized for the good work.
• Take the initiative to implement new technology/frameworks/processes to delight our clients with a wonderful product.
• Exposure to the finance domain (Security Markets) is one of our distinctive advantages.
• A conducive working environment with several employee benefits.
• Friendly Culture.
• 5 Days Working

HR SPOC

Trisha Chandra/ Saudhabh Sarvadhikary

https://www.google.com/maps/place/Nirvana+Solutions/@28.5035201,77.0851009,15z/data=!4m5!3m4!1s0x0:0x5c2ddc6c06cc0229!8m2!3d28.5035201!4d77.0851009">Nirvana Solutions, Gurgaon, Haryana 

Azine Technologies is known for our innovative technologies, products and services -- and for the people behind them. At Azine, we create identity verification products which are essentially apps, APIs, SDKs which have different modules that undergo OCR, Face Recognition, and other AI and machine learning. We’re looking for a Python Developer who can fulfil the following responsibilities.

• Design & implement new software modules based on the product requirements
• Debug existing software components, fix issues and avoid regressions
• Be proactive, take ownership and be accountable
• Familiar with Test Drive Development.
• Participate in software architecture, design discussions and code reviews

Bachelor’s degree and 3+ years of software development experience or equivalent, including Computer Vision and AI/ML.

Understanding of OCR, Neural network and Deep learning.

Expert in Python with knowledge of Python Frameworks (such as Django, Flask, etc.).

Expert understanding of threading and limitations of Python, and multi-process architecture.

Knowledge of user authentication and authorization between multiple systems, servers, and environments.

Proficient understanding with code versioning tools such as Git, SVN, etc.

Strong unit test and debugging skills.

Basic understanding of front-end technologies, such as Javascript, HTML5, and CSS3.

Django, Flask, Neural networks, Deep Learning, Optical character recognition, Self-organizing maps, Artificial Intelligence (AI), Machine Learning (ML), Software architecture, Celery, Object-relational mapping, NOSQL Databases, MongoDB, Computer Vision, GANs,

We are offering amazing career growth opportunities, great compensation, and benefits. This begins with: weekly lunches, alternate weekends-off, annual medical checkups, social engagement, financial assistance and more.

Job Type: Full-time

Location: Iscon, Ahmedabad