
Technical Support Executive
Dear Candidates,
Greetings from Black and White Business Solutions
We have huge openings for "Domestic & International Voice Process"
Eligibility Criteria:
• 10th/PUC/ITI/Diploma/Graduate/PG anything is fine.
• Good communication skill.
Work Location: All over bangalore
Interview Location: Indiranagar
Salary Package:13000-31000 + Incentives Based on your Interview Performance
Job Description:
• The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries
. • He/She must show the willingness to learn new things every time and then.
• Must discuss every matter with its supervisor or team leader to get any issue sorted
• Giving a resolution to the customers or clients should be the whole and sole responsibility.
• Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
• Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Interested Candidates Please drop your updated CV to the Below
Looking for immediate joiners.
Thanks & Regards
Meghala

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Key Responsibilities:
1. Financial Management & Reporting
• Lead preparation of monthly, quarterly, and annual financial statements (P&L, Balance Sheet, Cash Flow).
• Ensure timely closure of accounts and compliance with applicable Indian Accounting Standards (Ind AS).
• Manage financial planning, forecasting, and cost control aligned with business objectives.
• Prepare management reports and MIS dashboards for review by senior leadership.
2. Accounting & Operational Finance
• Oversee all accounting operations including billing, collections, bank reconciliations, vendor payments, payroll accounting, and inter-entity transactions.
• Monitor and manage revenue recognition for both accredited and non-accredited schemes, including deferred revenue, advances, and adjustments.
• Ensure accuracy and completeness of books of accounts in line with internal policies and audit standards.
3. Taxation & Statutory Compliance
• Ensure 100% compliance with all statutory obligations: GST, TDS, PF, PT, Income Tax, and other regulatory filings.
• Handle tax audits, GST reconciliations (GSTR-1, 2B, 3B), TDS returns, and coordinate with external consultants/auditors.
• Stay updated on amendments in Indian tax and compliance frameworks relevant to service-based businesses.
4. Audit, Controls & Risk Management
• Lead internal and statutory audit processes from planning to closure.
• Ensure implementation of robust internal controls and SOPs to minimize risks.
5. Budgeting & Treasury
• Prepare and monitor annual budgets, cash flow projections, and variance reports.
• Manage working capital, fund flows, and cash position for smooth business operations.
• Maintain relationships with banking partners and manage banking transactions, facilities, and reconciliations.
6. Commercial Support & Pricing
• Support pricing models for new schemes, training programs, and client proposals.
• Conduct margin and cost analysis to drive data-informed pricing strategies and maximize financial performance.
• Work closely with Business Development and Operations to ensure commercially sound decisions.
7. Team Leadership & Process Improvement
• Lead and guide the accounts and finance team; assign responsibilities and ensure timely delivery.
• Implement automation and accounting software best practices (e.g., Tally, Zoho, etc.).
• Drive continual improvement in financial processes, documentation, and reporting.
Qualifications & Experience:
Education:
• Bachelor’s or Master’s Degree in Commerce, Finance, or Accounting (CA Inter or MBA Finance preferred).
Experience:
• 5 to 8 years of relevant experience in service sector finance
• Experience in handling statutory compliance, audit support, and financial reporting.
• Experience working in or with certification/training/consulting or professional services companies preferred
Key Skills & Competencies:
• Strong knowledge of accounting principles, GST, TDS, and other compliance frameworks
• Sound understanding of Indian financial regulations and service taxations
• Excellent Excel, Tally, and financial system skills (Zoho Books/ERP, preferred)
• Good communication and interdepartmental coordination skills
• High integrity, attention to detail, and process-oriented thinking
Key Performance Indicators (KPIs):
• Accuracy and timeliness of financial statements and MIS
• Zero non-compliance or penalties on statutory filings
• Timely audit closure with minimal observations
• Cost and variance control against budgets
• Process improvements implemented
• Internal stakeholder satisfaction and team performance
JOB DESCRIPTION :
We're looking for a proactive individual to navigate the complexities of tax and optimize our tax strategies.
Job description:
1. Managing and maintaining financial records, including general ledger accounts and financial statements.
2. Reviewing financial documents and transactions to ensure accuracy and compliance.
3. Reviewing and processing vendor invoices with an accurate booking of TDS/GST
4. Assisting in stock audits
5. Providing timely financial information to support decision-making processes
Skills Set Required:
1. Good technical knowledge in tax and accounting.
2. Strong understanding of accounting principles, practices and procedures.
3. Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
4. Excellent analytical and problem-solving skills.
5. Effective communication and interpersonal skills.
Working Days -Time
Recruiter Instructions
Complete Address
Bachelor's degree in Finance, Accounting, or related field.(BCOM)
2-4 years of relevant experience in tax compliance.
- Java, Spring MVC, Java Script, HTML5, CSS, JQuery, and BootStrap. Highlighted Skills are mandatory
Detailed JD
- Back-end Skills Strong hands-on working experience in Core Java, Spring MVC, and Hibernate.
- Front-end Skills Good hands-on experience in Java Script, Angular, HTML5, CSS, JQuery, and BootStrap.
- Database Good experience working with DB like MySQL.

- Design, development, and testing of new features in the applications
- Responsible for regular communication with others involved in the development process
- Implement, Unit test, bug-fix and refactor functionality
- Responsibility for design and implementation of software projects using C#
- Participate as a team member in fully agile Scrum deliveries
- Provide support to end users
- Design, build, and maintain efficient and reliable C# code
- Must have worked on Multithreading.
- Must have worked on WPF
PRIMARY RESPONSIBILITIES :-
- Designing Websites with responsive layouts.
- Designing Mobile Apps.
- UX Flow Designing for App & Web Apps.
- Co-ordination with client and get the best creative outcome in terms of design.
- Able to design digital media artworks for social media, websites, print media.
- Responsible for creative development across our app, website, social media, user communications, digital ads and offline marketing channels.
- Ideation and execution, understanding client requirement / brief, designing, and delivering creative projects from conceptualization to final execution. ·
- Think creatively and out of the box and develop new design concepts, graphics and layouts independently.
- Take a lead role in managing the design and creative elements of products for website and app.
- Managing graphic designs from conception to deliver
REQUIREMENTS :-
- 4+ years design experience, preferably in an interactive agency.
- Advanced command of standard design and layout applications (Adobe XD, Figma, Photoshop, Illustrator.).
- Strong time-management skills and ability to prioritize.
- Experience working to meet team-based project outcome.
- You are a strong team player who can collaborate effectively with different stakeholders.
- Java, J2EE
- Microservices
- Spring Boot
- JPA, REST API, JSON, JWT, OAuth, Spring Security, Swagger
- Oracle / MySQL / Postgres DB
- Angular / React / React Native
- JIRA, Bitbucket
Must-Have -
- Excellent knowledge of Core Java and Spring
- Strong experience in REST API and web services
- Experience in Oracle / Mysql / Postgres DB
- Should be efficient with Java J2EE and related technologies
- Should have very good communication skills and analytical skills.
- Should have good knowledge in Software Development Life Cycle and Agile methodologies.
- Good knowledge of current / emerging technologies and trends
- Good analytical and problem-solving skills
- Excellent written and verbal communication skills. High levels of initiative and creativity
- Good communication skills with all stakeholders, good team player with ability to mentor juniors
Good to Have:
- Knowledge in Banking Domain
- Full-stack developers with knowledge and understanding of Javascript and associated technologies like React, Angular, HTML5, CSS will have an advantage.
Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.
Role and Responsibilities- Create detailed, and well-structured test plans and test cases. Estimate, prioritize and plan testing activities to meet project deadlines. Ability to work efficiently under pressure.
- Facilitate end-to-end mobile, working directly with developers.
- Expert knowledge of QA methodologies and software life cycle, previous working experience in Agile environment is preferred.
- Review requirements specifications, attend sprint grooming and planning meetings to provide timely and meaningful feedback wherever applicable
- Highly effective collaborator and experience working across multiple departments such as Engineering, Product, Client Success, etc.
- Ability to troubleshoot issues and help developers, product or client success.
- Participate in release management; available for testing for code releases and smoking testing, etc.
- Continuous improvement - contribute in development, improvement, and maintenance of the testing processes and structures
Requirements
- BTech and/or MTech in Engineering or related fields
- 2+ years of experience using or creating shared test framework
- Ability to create and maintain functional tests within fast-moving Agile delivery
- Experience using test case management system like TestRail, Test Complete or Test Lodge
- Experience using JIRA and, Atlassian suite
- Excellent communication and documentation skills
- Solid knowledge of Continuous Integration
- Proficiency in analyzing requirements, functional specs, and technical specs
- Ability to effectively communicate technical solutions and innovative ideas
- Strong quality mindset, great team spirit and being detail oriented
- Able to work in a very dynamic workplace
Who You Are
- Passionate about technology and making an impact.
- A perpetual learner, who stretches their boundaries and enjoys new ideas.
- A doer who takes initiative and works well in a team.
- Completing daily outbound call quota & talk time through allocated leads
- Creating sales pipeline & convert leads to meet and exceed targets
- Upselling and cross-selling relevant products to enrolled students/ customers
- Ensuring post-sales servicing as per the set standards
- Demonstrating a strong customer service orientation in all spheres of activities.
- Handling escalations and ensuring client satisfaction in issue resolution.
Desired Candidate Profile
What you need to have:- Bachelor’s degree with a min of 60%
- 1-2 years of prior work-ex in the education industry in online sales. Experience of online sales in GMAT, GRE, or SAT is preferred.
- Excellent communication skills
- Willingness to continuously learn about colleges/ universities abroad.
- Having a GMAT / GRE score is a huge plus.

