
Technical Support Executive
Dear Candidates,
Greetings from Black and White Business Solutions
We have huge openings for "Domestic & International Voice Process"
Eligibility Criteria:
• 10th/PUC/ITI/Diploma/Graduate/PG anything is fine.
• Good communication skill.
Work Location: All over bangalore
Interview Location: Indiranagar
Salary Package:13000-31000 + Incentives Based on your Interview Performance
Job Description:
• The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries
. • He/She must show the willingness to learn new things every time and then.
• Must discuss every matter with its supervisor or team leader to get any issue sorted
• Giving a resolution to the customers or clients should be the whole and sole responsibility.
• Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
• Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Interested Candidates Please drop your updated CV to the Below
Looking for immediate joiners.
Thanks & Regards
Meghala

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Quality Assurance Engineer
GormalOne LLP. Mumbai IN
GormalOne is a social enterprise creating sustainable impact through farmer-centric projects. Our mission is to make dairy farming highly profitable, especially for the smallest farmers living in the most neglected geographies. We are an agri-tech enterprise driven by the use of robust and flexible technology to achieve our vision of safeguarding India’s “nutrition security”. We are passionate about making technology accessible and user-friendly for digitally naive rural users.
We are looking for a QA Engineer to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. This QA Engineer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.
Location: Bangalore
Roles & Responsibilities
- Review and analyze system specifications.
- Collaborate with QA Lead to implement effective strategies and test plans.
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
- Contribute to the design and architecture of high-quality, complex systems and software environments focusing on mobile development, automation, and quality aspects.
- Execute test cases/scripts/scenarios on schedule (Functional, Systems Integration, and Regression Testing), and open defects as needed.
- Design, build and execute automated tests.
- Identify regression testing needs and create and maintain an Automated Regression Suite.
- Work closely with architects to analyze the end-to-end scenarios, gather requirements, and design the test cases that need to be automated.
- Maintain automated scripts utilizing the existing framework, adhering to coding standards.
- Prepare and report test results and statistics.
- Participate in troubleshooting and drive root cause analysis and resolution.
- Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model.
Preferred Requirements
- At least 0.5 to 3 years of work experience in QA Testing. Internship experience can be considered. If not, proper training is required in manual testing and automation testing from a training school.
- Experience with IDE like XCode and Android Studio.
- Experience of Selenium WebDriver and Appium is preferred.
- Familiarity with JIRA, GIT, SQL, and databases.
- Familiarity with both Linux and Windows environments.
- Understanding of security fundamentals (e.g., authentication, cryptography) is desirable.
- Knowledge on the BDD framework or cucumber framework.
- Knowledge of API Testing tools such as SoapUI and Postman.
Kindly note: Salary shall be commensurate with Qualifications and experience
Visit us at - https://gormalone.com/">https://gormalone.com/ & https://www.nitara.co.in/">https://www.nitara.co.in/


Some of the key responsibilities of this candidate are:
- Understand the EdTech context
- Innovate, evaluate, and deploy various android and IOs Features
- Ability to take ownership over your work.
- An understanding of React Native best practices and a commitment to following them.
We like those candidates who have these skills:
- Experience with React Js, React Native, JavaScript including DOM Manipulation and JavaScript object model.
- Thorough understanding of React Native and its core Principles.
- Good Knowledge of HTML5, CSS.
- Familiarity with code versioning tools (Such as Git, SVN or Mercurial)
- Familiarity with RESTful APIs
- Good knowledge of database (MySQL, SQLlite, RealM etc ..)
- Familiarity with modern front-end build pipelines and tools.
- Experience with common front-end development tools such as Babel, Web pack, NPM etc.
- Experience with Native Mobile app deployment on App store and google play store.
Years of experience:2-5 Years
Notice: Immediate -20 Days(Max)
What are we looking for?
- Bachelor's degree in Computer Science or equivalent practical experience.
- 2+ years of testing and automation experience.
- Experience with the following coding languages: Java or Python.
- Experience with test methodologies, writing test plans, creating test cases and debugging.
- Experience in creating test strategy - Functional, Non-Functional, Analytics and automation.
Hands-on experience for UI automation using Selenium and Appium.
- Automation experience for REST-based web services using Java, TestNG, Maven, HTTPClient, REST assured, etc.
- Good to have load test experience using Jmeter/Gatling/ Any other tool.
How do we do it?
The first step to changing the world is changing hearts and minds. The stories of people who lead, for example, move millions to action. We started to give a voice to millions of change-makers and innovators in the country, using the power of storytelling to
inspire change. With over 200 million readers and participants, we are today the world’s largest solution-focused platform.
As a Content Sales/ Branded Content Sales Head, with us, you will:
1. Drive sales and profitability from a dedicated set of industry verticals on a national level
2. Build solid relationships with corporate cause marketing functions, and large CSR teams and
foundations to attain large-scale campaigns for us.
3. Build and develop commercial and strategic relationships with brands and agency partners.
4. Negotiate partnership deals and encourage and supervise any collaborations with partner brands.
5. Establish TBI as a thought leader in the CSR / Development / Sustainability ecosystem
by developing IPs and campaigns with the marketing and editorial teams, participating in relevant events, applying for awards, and more.
6. Manage a multi-functional team and help sensitize & educate them on various social sector issues.
7. Conceptualize digital led strategies and solutions to address client/brand requirements
8. Regularly contact, prospect for, and develop new advertising opportunities with key clients
and agency stakeholders.
9. Manage clients from initial engagement to campaign completion to re-engagement
10. Develop clear and consistent strategies to achieve the company stated business goals and revenue targets, while ensuring a healthy funnel of opportunities at all times.
Our ideal colleague:
1. A professional with 2-5 years of experience, in corporate/B2B sales in the Digital Media industry or having experience of working in the space of impact consulting, impact investing or CSR projects.
2. An exceptional communicator with superlative written and oral communications skills, creativity, and attention to detail.
3. Possessing an ability to conceptualize branding and marketing opportunities and designing media-led CSR solutions.
4. Experience in forging partnerships with central & state level government agencies.
5. A pro at concept selling and should have a good CSR, agency and client connect.
6. Having a deep understanding of how to create business driven creative solutions.
7. Experienced in developing brand and marketing strategies as well as providing recommendations to the team.
8. A problem solver delivering creative content solutions to help brands with maximum outreach against their investment.
9. Able to work with cross-functional teams. Effectively meet client commitments by working with
teams across the organization – editorial, multimedia, social media, legal & finance. Manage client expectations while adhering to the company ethos and values.
10. A pro at managing relationships – Ability to plan, schedule & effectively deliver as per commitments to each client. Ability to scale brand/agency partnerships year on year.
11. Self-motivated – Ability to work under high-pressure environments and maturity to understand the business needs at all points.
12. A great negotiator, quick learner, thinker, and doer.
13. Have developed and executed end-to-end impact projects in the space of social change, sustainability and more.

JD :
React. Js Developer
Skill Sets: HTML, CSS, JS , Typescript, Nextjs
Location : Bangalore , Complete WFO
Address:
Embassy Tech Village Rd, Devarabisanahalli, Bellandur, Bengaluru, Karnataka 560103, India.
Candidate Persona:
Need Product based Background Folks only or someone who has worked on product projects.
Resume is extremely crucial here, if roles and responsibilities, Education details and company names are not mentioned properly in utmost details then they will not be considered further.
Communication skills- Good
Btech graduated ONLY
Skills that should be mentioned in the CV - HTML, css, js, typescript, Data structures and algorithm.
Candidates should have a linkedin ID.
Candidates should have some leet code or hackerrank links (preferred)
Note : candidates who are ready for all the rounds can apply.
Felicity literally means "happiness". Stress, anxiety, and other discomforts are part of mental health beyond diagnosable psychiatric illnesses. Mental health is a priority at every stage of life, from childhood to adulthood. ‘Therapy’, the word itself means a solution to all problems. We at Felicity serve happiness and relief as an all-time meal to you by providing online accessible and affordable top-quality therapy sessions. We have a team of 80+ Counseling Therapists aiming to improve mental health and illness. We strive to achieve endless happiness and satisfaction for everyone. As a part of our mission to make the world a happier place, we aim to spread awareness and offer the right therapy at the right time to improve people's well-being.
In 2019, Pratika & Vaibhav founded Felicity with a vision to build a better world. Pratika is an XLRI, Jamshedpur alumnus with a career spanning over 12 years in the HR and business domains. Vaibhav is an SPA, Delhi, and IMT alumnus. A former Deloitte professional, he has specialized in valuations, mergers, and acquisitions, as well as buy and sell advisory services. These sibling pairs are serial entrepreneurs who aim to make a mental health and wellness ecosystem that can be a one-stop solution for all mental health needs!
http://www.felicity.care" target="_blank">www.felicity.care
https://www.felicity.care/mental-health-community/about-the-company" target="_blank">https://www.felicity.care/mental-health-community/about-the-company
https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health" target="_blank">https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health
Responsibilities:
- Stay up to date with the Felicity therapy plans information, process, and other FAQs typically asked by customers.
- Connect with potential customers, gain an understanding of their needs, and convince them to enroll in a therapy plan.
- Assess the background of all the counselors and recommend the most suitable counselor to each customer if they need assistance choosing one.
- Gather customer information on call and update it on the CRM.
- Maintain meaningful relationships with existing customers to ensure that they are retained.
- Identify and nurture high-quality leads (people who are likely to buy).
- Ensure timely follow-ups with all potential customers to close the sale.
Requirements:
- Graduate from a recognized college or university and an experience of at least 1 year in the relevant field.
- The ability to speak regional Indian languages & having experience with CRM software will be an advantage.
- Exceptional verbal, oral & written communication skills.
- Willingness to learn, a positive outlook & result-orientedness.
- An in-depth understanding of sales principles, strategies, and tactics.
- Empathetic & patient to handle customers in a more efficient manner.
WHY FELICITY? –
We are a fast-paced, seed-funded organization with more than 100 employees. We're a fun bunch of hustlers who are passionate about making the world happier. We all act like founders - that is how much ownership everyone takes! Pizza Lunches, Charades Saturdays & Distressed Denim are di rigueur. If you relate to the company's mission and want to be a part of it, here is your chance, to make the world happier, one life at a time.
Solid understanding of Spring and Spring Boot Framework
Experience with NoSQL DB, preferable MongoDB
Experience working with Agile Methodology and BDD Framework
Experience with Microservices Architecture
What we’re looking for:
(Responsibilities)
- Collaborate with engineers to gather user requirements.
Use various ideation methods like brainstorming to solve the user’s needs to add value to the company. - Create a cohesive style guide to ensure consistent design language is followed across the product.
- Showcase design ideas through sitemaps, storyboards, and process flows. Implement the latest design innovations to ensure that the product is in accordance with the cutting-edge technology.
- Define user task flows and interaction models. Conduct user research and create user Personas Conduct customer and competitor analysis. Create prototypes, wireframes, and mock-ups to demonstrate the functioning and layout of the product.
- Optimises UI designs and tests for intuitiveness and user-centeredness. Conduct usability testing to identify gaps in design and see if they can be further improved.

