Customer Support executive

at NoBroker

DP
Posted by Sravani N S
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Bengaluru (Bangalore)
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0 - 7 yrs
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₹1L - ₹3L / yr
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Full time
Skills
Customer Support
Communication Skills
Customer Service
Voice processing

Huge Requirements for Top MNC's!!

Walk in with Resume, walk out with offer letter,

One day interview process... two rounds of interview



Job Description :

 

Freshers or Experience in any sales, Inside Sales, Banking process/customer service,BPO background from Banking process, MBA freshers, BE/Btech can also apply

Salary: INR 1,00,000 – 3,00,000 P.A. Incentives

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate

Employment Type:Permanent Job, Full Time



About The company:

NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 50 lakh customers, it has grown 10X in last one year. With three rounds of funding of $71 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic, SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 900+ people. 



Role and Responsibility – Sales Champion

Identifies business opportunities by identifying prospects

Sells products by establishing contact and developing relationships with

prospects; recommending solutions

Outbound calling on data collected through lead generation activities /

secondary data sources

Daily follow-ups on older leads and work on new leads

Maintains quality service by establishing and enforcing organization

standards

Must be energetic, well-spoken, eager to close sales deals and generate

revenue for the organization.



Role and Responsibility – Customer Relationship Manager

Act as relationship manager for the Paid customers of NoBroker

Build sustainable relationships and trust with customer accounts through

open and interactive communication

Identify and assess customers needs

Service customer in finding the right tenant / house as per the requirement

of customer

Dial outbound and attend inbound calls of customer and leads

Use internal tools and methods to provide best possible service to the

customer

Negotiate with leads on behalf of customer

Keep customer up-to date on the progress of his account

Follow communication procedures, guidelines and policies.

 Go extra mile to provide excellent customer service.



Regards

Sravani N S.

HR-Executive

Sarjapur Road.



Read more

About NoBroker

NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage.

 

Our mission is to lead India’s real estate industry, towards an era of doing real estate transactions in a convenient and brokerage-free manner. We currently save our customers over 250 crores per year in brokerage. NoBroker was founded by alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad in March 2014 and have since served over 35 lakh customers. As a VC funded company, we’ve raised over 20M+ in a couple of rounds of funding. We’re a team of 350 people driven by passion, the passion to help you fulfil your housing requirement, without paying a hefty brokerage.

 

NoBroker has worked tirelessly to remove all information asymmetry caused by brokers. We also enable owners and tenants to interact with each other directly by using our technologically advanced platform. Our world-class services include-

1-Verified brokerage-free properties for buyers and tenants

2- Quick brokerage-free tenants & buyers for property owners

3-Benefit rich services including online rental agreement and dedicated relationship managers

 

Our app (70 lakhs+ downloads) and our website serve 4 cities at present – Bangalore, Mumbai, Pune and Chennai. Our rapid growth means that we will keep on expanding to more cities shortly.

 

Are you looking for huge work- independence, passionate peers, steep learning curve, meritocratic work culture, massive growth environment with loads of fun, best-in-class salary and ESOPs? Just apply to our jobs below :-)

Read more
Founded
2014
Type
Products & Services
Size
100-1000 employees
Stage
Raised funding
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