Customer Support executive

We are looking for a motivated and results-driven Outbound Sales Executive to join our team. The ideal must have experience in lead generation, social media outreach and a strong ability to meet and exceed sales targets.

Key Responsibilities -

• Conduct outbound calls, messages and emails to generate and qualify leads.
• Use platforms like LinkedIn, Instagram, Facebook, etc. for outreach
• Convert leads into potential customers through effective pitching and follow-ups.
• Consistently meet or exceed monthly sales targets and KPIs.
• Maintain accurate records of customer interactions and sales activity using CRM tools.

Requirements-

• 1-3 years of experience in outbound sales or business development.
• Proven experience in lead generation and target achievement.
• Strong knowledge of using social media for outreach and lead nurturing.
• Excellent communication and negotiation skills.
• Experience with CRM tools is a plus

Permanent Work from Home

5 Days working, Sat-Sun off

Location: Mumbai

Experience: 10 Yrs. Exp. (Preferably in MEP/HVAC Industry)

Salary: 50000 INR

Opening: 1

Key Responsibilities:

 Develop and implement effective recruitment strategies to attract top talent in the

HVAC/MEP industry, including sourcing candidates through various channels such as

job boards, social media, professional networks, Consultancies, and industry

associations.

 Collaborate with Department HOD’s to understand staffing needs and develop job

descriptions and requirements for open positions.

 Proactively source and identify qualified candidates for a variety of roles within the

HVAC/MEP field, including engineers, sale engineers, project managers, and several

other positions.

 experience and screening and assessment of candidates to evaluate their skills,

experience, and fit for specific roles.

 Coordinate and schedule interviews with HOD’s.

 Conduct thorough interviews with candidates to assess their technical competence,

cultural fit, and alignment with company values.

 Communicate effectively with candidates regarding the status of their applications,

next steps, and job offers.

 Promote the company's employer brand to attract and retain top talent in the

HVAC/MEP industry.

 Maintain accurate and up-to-date records of recruitment activities, including candidate

profiles, interview notes, and hiring metrics.

Qualifications:

 Bachelor’s degree in human resources, Business Administration, or related field.

 Proven experience as a Talent Acquisition Specialist or Recruiter, with a focus on the

HVAC/MEP industry or related sectors.

 In-depth knowledge of recruitment best practices, sourcing techniques, and candidate

assessment methods.

 Strong understanding of HVAC and MEP disciplines, including technical skills and

qualifications required for various roles.

 Excellent communication, interpersonal, and negotiation skills.

 Ability to build relationships with candidates, hiring managers, and external partners.

 Highly organized with the ability to manage multiple priorities and deadlines

effectively.

Enterprise Data Architect - Dataeconomy (25+ Years Experience)

About Dataeconomy:

Dataeconomy is a rapidly growing company at the forefront of Information Technology. We are driven by data and committed to using it to make better decisions, improve our products, and deliver exceptional value to our customers.

Job Summary:

Dataeconomy seeks a seasoned and strategic Enterprise Data Architect to lead the company's data transformation journey. With 25+ years of experience in data architecture and leadership, you will be pivotal in shaping our data infrastructure, governance, and culture. You will leverage your extensive expertise to build a foundation for future growth and innovation, ensuring our data assets are aligned with business objectives and drive measurable value.

Responsibilities:

Strategic Vision and Leadership:

Lead the creation and execution of a long-term data strategy aligned with the company's overall vision and goals.

Champion a data-driven culture across the organization, fostering cross-functional collaboration and data literacy.

Advise senior leadership on strategic data initiatives and their impact on business performance.

Architecture and Modernization:

Evaluate and modernize the existing data architecture, recommending and implementing innovative solutions.

Design and implement a scalable data lake/warehouse architecture for future growth.

Advocate for and adopt cutting-edge data technologies and best practices.

ETL Tool Experience (8+ years):

Extensive experience in designing, developing, and implementing ETL (Extract, Transform, Load) processes using industry-standard tools such as Informatica PowerCenter, IBM DataStage, Microsoft SSIS, or open-source options like Apache Airflow.

Proven ability to build and maintain complex data pipelines that integrate data from diverse sources, transform it into usable formats, and load it into target systems.

Deep understanding of data quality and cleansing techniques to ensure the accuracy and consistency of data across the organization.

Data Governance and Quality:

Establish and enforce a comprehensive data governance framework ensuring data integrity, consistency, and security.

Develop and implement data quality standards and processes for continuous data improvement.

Oversee the implementation of master data management and data lineage initiatives.

Collaboration and Mentorship:

Mentor and guide data teams, including architects, engineers, and analysts, on data architecture principles and best practices.

Foster a collaborative environment where data insights are readily shared and acted upon across the organization.

Build strong relationships with business stakeholders to understand and translate their data needs into actionable solutions.

Qualifications:

Education: master’s degree in computer science, Information Systems, or related field; Ph.D. preferred.

Experience: 25+ years of experience in data architecture and design, with 10+ years in a leadership role.

Technical Skills:

Deep understanding of TOGAF, AWS, MDM, EDW, Hadoop ecosystem (MapReduce, Hive, HBase, Pig, Flume, Scoop), cloud data platforms (Azure Synapse, Google Big Query), modern data pipelines, streaming analytics, data governance frameworks.

Proficiency in programming languages (Java, Python, SQL), scripting languages (Bash, Python), data modelling tools (ER diagramming software), and BI tools.

Extensive expertise in ETL tools (Informatica PowerCenter, IBM DataStage, Microsoft SSIS, Apache Airflow)

Familiarity with emerging data technologies (AI/ML, blockchain), data security and compliance frameworks.

Soft Skills:

Outstanding communication, collaboration, and leadership skills.

Strategic thinking and problem-solving abilities with a focus on delivering impactful solutions.

Strong analytical and critical thinking skills.

Ability to influence and inspire teams to achieve goals.

Strong knowledge of liquid programming language

Generate custom – tailored Shopify theme and altering pre – existing template.

Act as Shopify expert, specializing in all facets of the ecommerce platform.

Strong hands to Install & Customize new Shopify theme.

Clear concept of HTML5, CSS3, javascript/Jquery.

Knowledge in other ecommerce platform like Magento, woocommerce, BigCommerce will be preferred.

Strong hands to Install & Customize new wordpress theme.

Candidates should be Confident, self -motivated, who can work well in team environments.

Excellent communication skills required.

• Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
• Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
• License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
• Updating firmware and patch on phones and MG's
• Server restarts that require deeper analysis of logs and further troubleshooting,
• IP Phone registration issues due to network/firmware issues
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• Installs the software/firmware/patches/Service packs on the server
• Configures the system as per customer requirement and established project SOW
• Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
• Troubleshooting SIP Server and Session Border Controller
• Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
• Troubleshooting Media processor errors resulting in poor voice quality

• Excellent Written and Spoken Communication Skills
• Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
• Comfortable to work in US shifts
• Strong technical skills/domain expertise

What you’ll be doing:

• You’ll collaborate in perfect synergy with other designers and product managers on India’s top community safety app, and design in a fast-paced environment.
• You’ll understand the user experience strategy for a productand drive the overall design solutions based on usability, consistency, business goals, time to market and customer experience.
• You’ll create wireframes, storyboards, user flows and process flows to effectively communicate interaction and design ideas.
• You’ll apply user-focused design processes to create high quality user experiences on our app.

What you’ll bring to the team:

• You’ll bring an in-depth understanding of design patterns across web and mobile platforms.
• You’ll bring critical experience and skills in visual design, UX design, research, micro-interactions
• You’ll bring a demonstrated ability to be a self-starter who will drive progress.
• An expertise in Photoshop, Illustrator, Sketch, Invision, Pixate, Framer or other visual design and wire-framing tools.

Interview Process & Prep Notes:

Portfolio Review
Design Approach, Experience, Project overview. Be ready to deep dive and effectively articulate your experience in the UX Field by showing us your portfolio, showcasing past experience, sharing your understanding of design approach, design thinking and your wizardry with tools, processes or unique skill-sets.

Design Assignment
Solution Approach, Task Flows, Mind Maps, Prototyping, Visual skills. The moment is finally here where you walk the talk and demonstrate your ability in UX Designing by acing a short challenging assignment shared by our designers.

Team Fitment
Behavioural Assessment, Culture Fit, Project Knowledge, Role OperationBe yourself. It works out better for everyone if we are genuine and can see if we are a cultural fit for each other.
Everyone here is focused on our mission and hope we can align.