Customer Support executive

Mumbai malad work from office

6 Days working

1 & 3 Saturday off

AWS Expertise: Minimum 2 years of experience working with AWS services like RDS, S3, EC2, and Lambda.

Roles and Responsibilities

1. Backend Development: Develop scalable and high-performance APIs and backend systems using Node.js. Write clean, modular, and reusable code following best practices. Debug, test, and optimize backend services for performance and scalability.

2. Database Management: Design and maintain relational databases using MySQL, PostgreSQL, or AWS RDS. Optimize database queries and ensure data integrity. Implement data backup and recovery plans.

3. AWS Cloud Services: Deploy, manage, and monitor applications using AWS infrastructure. Work with AWS services including RDS, S3, EC2, Lambda, API Gateway, and CloudWatch. Implement security best practices for AWS environments (IAM policies, encryption, etc.).

4. Integration and Microservices:Integrate third-party APIs and services. Develop and manage microservices architecture for modular application development.

5. Version Control and Collaboration: Use Git for code versioning and maintain repositories. Collaborate with front-end developers and project managers for end-to-end project delivery.

6. Troubleshooting and Debugging: Analyze and resolve technical issues and bugs. Provide maintenance and support for existing backend systems.

7. DevOps and CI/CD: Set up and maintain CI/CD pipelines. Automate deployment processes and ensure zero-downtime releases.

8. Agile Development:

Participate in Agile/Scrum ceremonies such as daily stand-ups, sprint planning, and retrospectives.

Deliver tasks within defined timelines while maintaining high quality.

Required Skills

Strong proficiency in Node.js and JavaScript/TypeScript.

Expertise in working with relational databases like MySQL/PostgreSQL and AWS RDS.

Proficient with AWS services including Lambda, S3, EC2, and API Gateway.

Experience with RESTful API design and GraphQL (optional).

Knowledge of containerization using Docker is a plus.

Strong problem-solving and debugging skills.

Familiarity with tools like Git, Jenkins, and Jira.

Job Overview:

We are seeking a skilled Senior Python Full Stack Developer with a strong background in application architecture and design. The ideal candidate will be proficient in Python, with extensive experience in web frameworks such as Django or Flask along with front-end technologies like HTML, CSS and JavaScript. You'll play a key role in designing scalable applications, collaborating with cross-functional teams, and leveraging cloud technologies.

Key Responsibilities:

• Design, develop, and maintain robust web applications using Python and frameworks like Django or Flask.
• Collaborate with product managers and designers to define application architecture and ensure scalability and performance.
• Implement responsive user interfaces using HTML, CSS, and JavaScript.
• Utilize AWS cloud services to deploy and manage applications effectively.
• Containerize applications using Docker and orchestrate them with Kubernetes.
• Ensure seamless communication with databases, optimizing queries and data models as necessary.
• Write clean, maintainable, and efficient code, adhering to best practices.
• Conduct code reviews and mentor junior developers.
• Troubleshoot and resolve application issues in a timely manner.
• Stay updated with emerging technologies and industry trends.

Qualifications:

• Proven experience in Python development (5+ years preferred).
• Strong application architecture and design skills.
• Proficiency in Django or Flask frameworks.
• Hands-on experience in front-end technologies: HTML, CSS, and JavaScript.
• Hands-on experience with AWS cloud services (EC2, S3, RDS, etc.).
• Experience with Docker and Kubernetes for containerization and orchestration.
• Proficiency of database communication, including SQL and NoSQL databases.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• 
  

NOTE: IT IS MANDATORY TO GIVE ONE TECHNICHAL ROUND FACE TO FACE.

Job Summary:

We're looking for a passionate Quality Analyst (QA) Engineer across all levels, who will work closely with the developers with agile setup to create and executes product test plans to ensure software products meet design specifications and product quality standards. Assists the Development team with process improvements to continuously improve product quality.

What you will be doing:

• Thorough understanding of requirements
• Create detailed and well-structured test plans, and test cases, and perform manual testing of web or mobile applications.
• Pencil all the software defects with severity and priority using Jira as a bug-tracking system & test management platform
• Involvement in the root cause analysis of issues.
• Acquires and maintains knowledge of the existing projects, operations, or systems
• Continuously improve customers' overall testing strategy, take part in daily stand-up meetings, provide feedback
• Follow the agile process.

What you will bring:

• Must have 2-7 years of manual testing experience including API Testing and other testing.
• Must-Have Experience with end-to-end testing.
• Experience with different types of testing such as sanity, smoke, regression, integration, cross-browser, compatibility, etc.
• Must have a good understanding of QA concepts and methodologies.
• Good understanding of the SDLC, STLC, defect life cycle, test design techniques, estimation of testing, test case documentation, defect logging, and defect analysis
• Self-motivated, and detail-oriented, with strong analytical and problem-solving skills.

Added bonus if you have:

• E-commerce / ERP domain experience
• Experience with mobile application testing
• Working with Agile Methodology
• Experience with performance and load testing (JMeter etc.)

Educational Qualification:

• M.B.A/M.C.A, B.Tech/B.E (IT/Computers), B.Sc/M.Sc. (IT/Computers) or any equivalent graduation or post-graduation

Interview Process:

The entire interview process would take approximately 10 Days.

1. HR Screening Call (15 minutes)
2. Technical Interview Round Level 1 (30 Minutes)
3. Technical Interview Round Level 2 (60 minutes)
4. Final Interview Round (60 minutes)
5. Offer

About TecStub:

With offices across North America and Asia-Pacific, Tecstub is a leading provider of end-to-end digital commerce solutions to some of the world’s largest enterprises. Since its inception in 2014, we are completely self-sustained and profitable. We believe in growing together and delivering excellence, not just to our customers but to all stakeholders including our partners and employees. Come reimagine digital commerce with us!

We are a hybrid workplace where TecStub has the flexibility to work at the office, from home, or a bit of both…

Employee Benefits

Our projects are a part of the DNA of our service, which means that every team will have some skin in the game. Your work will have a direct impact on our customers and our business. You will own your work, and we will support you in that ownership. We value work-life balance and have a strong culture that we hope all of our employees bring their own flavor to. As a company, we provide a competitive salary, an options package, and a generous package of benefits.

Perks:

• Laptop allowance of upto Rs. 25,000
• 30 annual paid leaves to acknowledge that employees can avail of these leaves for personal reasons, including regional holidays, sick leaves, or anything else.
• Additional special leaves on birthdays, maternity and paternity events
• Health insurance of 3 lakhs sum insured, covers self + children + Spouse
• Vouchers & gifts for birthdays, anniversaries and other important life events
• Dedicated learning and growth budget for courses and certifications
• Company outings to celebrate our success together

• Perform analysis, design and implementation of assigned projects using sound engineering principles and adhering to business standards, practices, processes, and product / program requirements
• Engage with global teams to effectively translate customer requirements to software requirements and identify potential solutions that are optimized to operate with in constraints of the product
• Troubleshoot variety of complex software problems
• Provide timely status updates and proactive communications on issues to the stakeholders.
• Able to interface with internal and external stake holders regarding software issues.
• Contribute as part of teams put together to meet overall organization initiatives/objectives
• As a technical lead,

1. Guide team efforts towards successful deliverables.
2. Provide technical leadership to teammates through coaching and mentorship.
3. Able to effectively manage escalations and operate under crisis
4. Have the ability and willingness to acquire in-depth understanding of domain and existing products (beyond software) and apply that knowledge to develop new products and to deliver enhancements/ fixes for customer requirements.
   
   

• Background in Industrial Automation
• Prior experience in supervisory control systems software
• Bachelor of Engineering degree in Computer Science/Information Science/Electronics/Electrical/Instrumentation with strong back ground in Industrial automation software
• Strong C, C+ programming on variety of Windows platforms using Microsoft technologies
• Sound knowledge of Computer Science fundamentals data structures, algorithms, operating system concepts
• Excellent analytical skills, methodical problem-solving skills and troubleshooting skills
• Prior experience of working in global teams and interfacing with multiple stake holders
• Excellent communication skills (verbal and written) and the ability to interact with extended teams spread across the globe.

What you need to have:

• Bachelors/Masters' degree in related field
• 4-6 years of experience in PR, branding or a related field
• Excellent verbal and written communication skills
• Excellent organisational skills and attention to detail
• Prior B2B or startup experience preferred    

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Roles and Responsibilites:

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.

CarWale Job Opportunity |Key Account Manager - Delhi & Mumbai - Enterprise Solutions

Department - Enterprise Solutions

About CarWale:

- About CarWale    

CarWale is India’s largest and most preferred auto destination. We have been assisting buyers to make an informed buying decision through our website and mobile app. Over the last 14 years, our only aim has been to make car buying simple for our consumers. Today we serve over 20 million unique visitors every month, and at least one third of the country’s car buyers go through Carwale.com at some point during their pre purchase research.   

Before you sign up with us, we would love to tell you more about the team you are going to be part of and believe, it will help you take the right decision.

About Enterprise Solutions:

Enterprise Solutions is the core solutions team within the company that interfaces with the largest advertising clients and devises customized marketing and technology solutions to suit their needs.

Job Summary

We are looking for a meticulous Software Development Engineer in Test (SDET) to review and contribute to production software, for someone with advanced programming skills who can create automation tests to augment/assist the manual testing process. As such, the SDET's responsibilities will include both software development and testing tasks, focusing on the testability, robustness, and performance of software.

Essential Duties & Responsibilities

· Understanding the flow of code and how it interacts with different components.

· Understanding project documents, customer demands, and product objectives to create and execute test cases.

· Setting up, maintaining, and performing test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web, and building test scenarios and acceptance tests.

· Investigating customer problems referred to you by the technical support team, testing bugs, and creating and managing bug reports.

· Handling technical communications and understanding customers' systems.

· Working with deployments teams, resolving level issues for systems, coordinating on product design, and offering inputs on the testability of functional elements and product designs.

· Noting/Communicating all testing actions you have performed in daily and weekly reports.

· Analyzing and disintegrating software systems and coordinating with other teams to enhance the overall design.

· Researching test tools, methodologies, and trends and upgrading existing practices and processes.

· Managing/Owning the final quality on production release.

· Be able to participate as the quality representative on agile development teams with minimal supervision

· Have demonstrated ability to lead testing efforts, able to make their whole team better

· Demonstrate a solid understanding of Greenway’s QA Best Practices and be able to communicate those same practices and principles to QA team members as well as to scrum team members.

Experience

Education

· Bachelor’s degree in Computer Science, Technology or other related field.

· Equivalent work experience may substitute for a degree.

Minimum Qualifications

· Minimum of 2 years of experience with software development applications OR a minimum of 2 years of experience with software testing and quality assurance experience with demonstrated programming knowledge like C# or Java

Skills/Knowledge

· Experience with Jasmine, Karma, Jest, SonarQube is a huge plus

· Demonstrable knowledge of basic programming concepts and patterns

· Hands on experience with Cypress/Protractor/similar tools.

· Hands on strong knowledge of SQL

· Experience in Javascript or Typescript

· Experience in full engineering lifecycle of automation code including code reviews

· Experience in designing, creating, and maintaining automated testing for APIs/Microservices

· Experience in pair programming for unit tests / automation suites

· Experience producing defect reports

· Experience testing interfaces between multiple complex software systems

· Strong communication / organizational skills, analytical ability, and attention to detail required

· Experience working as part of an Agile development team

· Excellent designing and programming skills

· Knowledge of multiple programming languages and process management methodology

· Knowledge of test methodologies and tools

· Exposure to Behavior Driven Development and experience in programming and testing

· The ability to recognize risks and errors in an application

· Excellent verbal and written communication skills

· Solid problem-solving, time management and prioritization skills

· The ability to keep current with the constantly changing technology industry

· A passion for testing, development, and design

· Ability to track issues to a successful resolution

· Ability to adapt in a fast-paced, collaborative and interactive environment in which priorities and deadlines may change

ABOUT THE JOB

We are looking for a Senior Software Engineer to join our team. We believe in giving engineers responsibility, not tasks. Our goal is to motivate and challenge people to do their best work. To do that, we have a very fluid structure and give people flexibility to work on projects that they enjoy the most. This develops more capable engineers, and keeps everyone engaged and happy.

Responsibilities

• Design, develop, test, deploy, maintain and improve the software.

• Manage individual projects priorities, deadlines and deliverables with your technical expertise.

• Identify and solve for bottlenecks within our software stack.

ABOUT YOU

Rubrik Software Engineers are self-starters, driven, and can manage themselves.  Bottom line, if you have a limitless drive and like to win, we want to talk to you - come make history! 

• Bachelor’s or Master’s degree or equivalent in computer science or related field
• 8+ years of relevant work experience, 
• Proficiency in one or more general purpose programming languages like Java, C/C++, Scala, Python
• Experience with Google Cloud Platform/AWS/Azure or other public cloud technologies is a plus
• Experience working with two or more from the following: Unix/Linux environments, Windows environments, distributed systems, networking, developing large software systems, file systems, storage systems, hypervisors, databases and/or security software development.

 ABOUT THE TEAM

Galactus team owns the end to end development of Rubrik’s data management suite for commercial public clouds - AWS, Azure and GCP. Our objective is to bring the simplicity of Rubrik’s on-prem data protection and management offerings to our customers in the cloud through a solution designed from ground up to be highly scalable, available & secure and yet optimized to minimize our customer’s cloud costs. We achieve this by taking a cloud-first approach to design - leveraging technologies built for the scale, elasticity and automation needs of the cloud; and deploying on our brand new SaaS platform called Polaris.

Recently we have :-

• Built policy based backup and recovery for Virtual Machines in AWS, Azure and GCP and managed databases in AWS.

• Built features like granular file recovery leveraging managed Kubernetes Service in AWS for elastic compute

 ABOUT RUBRIK

Rubrik is one of the fastest-growing companies in Silicon Valley, revolutionising data protection, and management in the emerging multi-cloud world. We are the leader in cloud data management, delivering a single platform to manage and protect data in the cloud, at the edge, and on-premises. Enterprises choose Rubrik to simplify backup and recovery, accelerate cloud adoption, enable automation at scale, and secure against cyberthreats. We’ve been recognized as a Forbes Cloud 100 Company two years in a row and as a LinkedIn Top 10 startup. 

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.